Optum

Undelivered ordered meds with me authorizing co pay. Was told by a supervisor ( Katie ) that my order was made on 2/3/18. Correct. Then stated optum attempted to notify me 3 time without my response. Wrong. Only notification on 2/4/18 that order was received.

On 2/6/18 email that immediate action was required. Done. I had to call 4 times to get my meds ordered correctly and overnighted. Been out of some of my meds for over a week. Out of INSULIN now. Personnel incompetent and negligence will cause someone death .

I have all e-mail and incoming phone #' s on my tablet and phone. Was lied too. Very dissatisfied with Optum Rx. Considering legal action.

I have been a Medicaid provider for the last 15 years I have 60 to 80 Medicaid clients. I specialize in the SPMI population severely and persistently mentally ill. I left Changes Counseling because Christian Smalley the owner thought it was okay for Marvin Johns to make sexual comments to one of my clients. Mr. Smalley told me she deserved it because of the way she was dressed. He accused me of having PTSD because I took it, "so hard" I didn't go back all my client followed me to my new counseling center called healing house counseling.

Optum would not let me bill directly they said they were closed to new providers. I began billing through Sundance Behavioral and they charged me 37% of what I was making. I looked for a way to bill straight through Medicaid and it worked for several…

Over 30 people were fired "laid off" yesterday and today at Tucson location. CEO made it clear that lawyers had composed the list of those unnecessary for business operations. Although another contract unit was available for agents to apply to, pending background check and urinalysis, a great deal of manpower and intention lost to those training for job as pharmacy tech.

Attendance was disregarded, and of course, those who attend regularly will make unintentional mistakes.

I went to my account online. 86 that I wanted to pay on my account. 86. 67. This is my first and only billing complaint so far.

Prior auth was denied for my son's medication which he has been on for 3 months due to insufficient clinical data. Doctor's office called and did it again over the phone, everything should have been ok. My son met the clinical requirements for this drug due to the fact that he has tried and failed numerous in the same category. Also the medication already had a prior auth in place and just as needed the end date extended. It was denied the second time also.....after talking to too many incompetent customer service people, I demanded a supervisor and found out the supervisor won't return my call.

I'm taking this further and spoke to the doctor's office, I obtained the denial that was faxed from Optumrx to the doctor and found out the reason it was denied was because the clinical intake was…

I vacation in Tucson for 3 to 4 months. While I'm in Tucson I have my optimum RX prescription sent to me. As soon as I return to Indiana I call them and have them change my address back to my Indiana address.

Two I vacation in Tucson for 3 to 4 months. While I'm in Tucson I have my optimum RX prescription sent to me. As soon as I return to Indiana I call them and have them change my address back to my Indiana address.

Two Weeks ago I ordered two prescriptions and receive them in Indiana with no problem. I need a refill on the third one so I sent a notice to my doctors office and they refill the prescription. Now I have not received this prescription in Indiana so I called optimum RX.

They informed me that this prescription was sent to Tucson. This is not my permanent address. However, they…

I get my medical supplies from OptumRx as it€s an easy way to purchase. Optum Rx cares for us and has medical supplies you need from people you trust. Earlier I used to go the drug store and collect my medicines, but not all places you get particular drugs.

AT Optum Rx you get all that you need and its supplied fast as well. They give medicines that are safe to use and do not cause any side effects. I like their service and would continue to opt for them.