Orbitz

I booked a round-trip flight for my daughter and myself from New York to Paris for March 2020. Obviously, this was unable to happen due to COVID. I had booked it through Orbitz, Air France over and Iberia home. When the flights were cancelled, I received a notice and I held on hoping that we'd be able to use the tickets at some point sooner rather than later.

However, in November it became clear this was not going to happen. When I called Orbitz to request a refund, I was told that Air France had approved it and it would take 90 days to get the Air France refund, but that Iberia wasn't answering its hones.

After 90 days I checked back with Orbitz and was kept on hold forever, of course. Then, I was told that it would require two different refunds, one from Air France and one form Iberia.…

I purchased plane tickets for both of my parents via Orbitz on November 2021. The flights were from MILWAUKEE TO MIAMI AND THEN FROM MIAMI TO MANAGUA.

Travel plans got cancelled due to COVID-19. Got full credit from Milwaukee to Miami. However, travel from Miami to Managua Orbitz said that i had to deal with TACA airlines myself. i never got a refund from TACA ($1,700) for both tickets. They gave me the run around. I filled out forms on line as they requested never even got a response. I want Orbitz to take full responsibility and give me a refund. I purchased the tickets through Orbitz and not TACA.

If not dealt with this situation properly I am willing to go to the media, the Better Business report, write the worst reviews. i want my dad 94 years old and mother 86 years old get their…

No help from service dept. without penalty from airlines. Getting married on trip, best man and maid of honor traveling together with exception of one different flight. Orbitz has us on one differing flight with different carrier. Too bad for us and thanks a lot for your inability to help. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Wont be using Orbitz in the future, will book with more helpful agents. PS. waited 8 hours for a return call, all for nothing except we can't help you other than cancel your existing trip and rebook , penalty of course.

I have been on hold to talk to someone for the last 2 days for over an hour each time. I do not want to sign up for a service. Contact me at strongjga@gmail.com #72086626252205 booking number, conf #F6NQX1

For the last two days already, I wanted to just change the date of my returning flight on their site. It does not find any flights for me, so I called the number provided on the site 1-800-219-9296 on 4/19/2021 and was put on hold.

After two hours on hold I disconnected and called from different phone, but now chose the call back option. Never got a call back. Today, 4/20/2021 I tried changing the flight again. com/flight/exchange, but it does not find any flights for me no matter what date I enter.

Then I repeated the process with the call back request. After that I found a different Orbitz Customer Service number and called that, but with exactly the same negative result. I have been going in the same circles with their Virtual Assistant.

I also called the Airline on 4/19/2021 and…

Your automated answering system stink. I tried 3 times to get someone on the phone, I got call back, I press 1 to talk to an agent, and I get disconnected before anyone answer. I recently book a flight and Hotel, charging on my credit card "United Mileage Plus Award" which gives me free baggage check in.

United charged me for luggage because the ticket was paid by check from Orbitz. But I charged my trip on my United credit card. United told me that I should get a refund from Orbitz for my $70. baggage charge. Roland Bechade Trip #72076354891039.

I'm extremely frustrated!!!! My husband and I had airfare tickets to travel August 8th to 19th, which were cancelled do to covid. I have been in contact since June for a refund with both orbitz and Tap and keep being told that I should see a refund any day and nothing.

I have spent countless hours on the phone. I have done everything asked of me even calling Tap myself only to get the run around and finally having them hang up on me after being transferred and put on hold.

I spent over 3 hours on the phone with the last call between both companies. Spoke to a manager and expected an email to update from her end. NOTHING. I would appreciate this matter being taken care of, we are not wealthy people and can't afford to lose 1100 dollars.

This has been going on since June of 2020

I booked a rental car through Orbitz and made the colossal mistake of returning it a full day early and expecting the courtesy of having my unused days refunded to me. The Hertz agent said to call Orbitz. I spent multiple days waiting on hold for agents to come on line and promise me return phone calls that never happened.

One even insisted she would call me back without even having gotten my phone number. " When I called Hertz directly they said that was untrue.

Finally I spent an hour on the phone with an Orbitz agent who insisted that I was not due a refund and that they absolutely would not return my money for the unused day. I am extremely dissatisfied. True customer service requires flexibility when the circumstances require it and for companies to not keep money for services or…

I wanted to cancel 2 day prior of my trip all over then due to their unnecessary policy they dont return nor open credit for my car rental!! complettely nonsense!!!

I purchased tickets through Orbits for a trip I had scheduled a trip with my family to Portugal leaving Boston on May 6th and returning on the 11th of May. As a result of the pandemic the flights were understandably cancelled and I have been trying since April 30th to have my fares refunded as I do not intend to take this trip anytime in the next five years.

When I first called I was told that I had to wait until a decision on whether or not the airlines would refund the monies due to the unusual circumstances. 2 directed all European airlines to refund their passengers all fares paid for flights that were cancelled during the pandemic.

As it it is clearly stated,…

I believe Orbitz has scammed me and here is why. A friend and I were recently booking a flight to Helsinki. When we initially started checking prices to when we actually booked was a time span of about two weeks.

During that time my friend and I checked the price of the flight several times as we talked about dates and what would work between her schedule and my schedule. When we were finally ready to book the price jumped $200.

We did call and talk to Orbitz and of course there was nothing they were going to do. Much to our chagrin we booked it anyway. Well, two weeks have passed since we booked the flight and the price has dropped $200.

We called again and same response. We could cancel our flight for $200 and rebook for the cheaper price. Does that make any sense? So much for their…

I had bought an 8 night cruise from Orbitz for the month of December in 2019. When Orbitz sold the cruise to us, they promised us $300 on-board credit. Given this promise, we bought the tickets trusting the agent. The rep had reassured me that they will send that information to Royal caribbean.

On the 21st of December, when we boarded onto the ship - we got 0 credit. I had to contact Orbitz from the ship, and that is when Orbitz had said that I did not submit the “redemption form”, a name which I was hearing for the first time.

I felt so low about this whole situation, it made…

18 and was told that I would pay the fee when I picked up the car at the airport. 57 that would be fully returned to me if I returned the car without any issues. I confirmed this before signing and paying and also via telephone call with the car rental company.

The deposit was never returned to me, and now the company is stating that the Expedia fine print says that they don't have to return it to me. 18 for 30 days is very enticing - a great deal. 00 per DAY!

I have gone back and forth with the company and have been unable to get a refund so I am now reaching out to you in hopes that you can help me be reimbursed. 57 is misleading, fine print or not.

I know that Expedia is a reputable company and that you will do everything in your power to have Teamnet Asig Sr Otopeni Ro reimburse me…

Dear Orbitz,

Fix or I have no other option than to file a lawsuit

For some unknown reason to me, Tyler Massas, owner of the Rusty Fork Ranch (www.RustyForkRanch.com) — When I type in Rusty Fork Ranch in Google Search engine an Orbitz Ad for Rusty Fork Ranch is showing up at the top of the results.

This is not a problem.

However! What is a very serious problem – Orbitz is showing a 4.1 Star Rating.

Preposterous!

A 4.1 Rating in this day and age is perceived by any person on earth who is searching information on the internet, to be a user-generated review rating. Meaning, anyone viewing this Orbitz Ad would immediately think that our past guests have rated the Rusty Fork Ranch 4.1 Stars. This is common knowledge. And this is a 100% FALSE RATING.

ABSURD! Out of the thousands of guests…

My Credit Card that I used to purchase my Cathay Pacific flight to the Philippines dated January 13, 2020 to Feb. 5, 2020 has an additonal charge of lodging which I did not order. I believe that your calling center in the Philippines is scamming my info. How do I know this? When I made a change of my flight in Sacramento in July 2019 a lady answered and the accent of English I am sure it was a Filipino accent because I am one. And before we hang up she asked for my birthday and automatically I answered and it was too late for me to think why she needs it because she told me she's finished. I already submitted my dispute to my credit card.

I have been a customer of Orbitz for a while and I have to stop ordering my flight from Orbitz from now on!

I have to post this problem on Social Media…

I booked a Vegas trip for my daughters birthday because she wanted to go someplace warm and loved swimming in the pools . Nowhere did it say that all pools are closed for the season and I feel ripped off .

I want my money back and I spent a lot of it on this trip . We even spend 200$ on swimming gear just to find out we cannot use the pools .

Made reservation at Super 8 in Eureka Springs on 10/5/19. Get there and no room. Even showing them my phone, no room. Luckily a neighboring hotel had a room for us. I will not be using your service again.

I have an economy ticket but I was informed by Icelandair that I have no baggage allowance and was charged $460 for two bags from Seattle to Copenhagen. I am disputing this charge with my USAA Visa. You are hereby notified that the fault is with Oribtz.

Called to get a rate, had great service, and got a great rate. Was about to make the reservation online when I called again to ask about age requirements, I called, received the same customer service representative (Charles, I believe), who reassured me, that at 20 I could place a reservation and rent a car.

After his confirmation, I placed the reservation, and proceeded to book a hotel in the city I was planning on using the car to arrive in. Once I arrived to pick up the car, I was told I was unable to rent a car because of my age.

Now I have a non-refundable hotel room and no means of getting there.

I was lied to by one of your agents by the name of david yesterday and have a very uncomfortable feeling about my booking with you guys due to a direct lie and then your agent lying again by saying he didnt say that. I'll go into details about my recorded call about this and need someone with power to call me because if I dont get this situation rectified I will make sure I post my recorded call all over social media such as facebook twitter instagram and youtube.

Im someone who does not appreciate someone who can just lie to you and then say they never said that if this company is getting away with this my job is to do whatever I can in my power to let the people about what can happen when booking with orbitz.

I am writing this complaint in reference to my recent vacation to Lisbon, Portugal. I traveled to Lisbon along with my wife and 2 friends. Our flight landed on 7/3/2019. Our plan was to rent a car in Lisbon and drive to Porto, Portugal.

However, due to the late arrival of our flight, through no fault of our own, we were not able to make it to the rental agency before they closed. I paid extra (to Orbitz) for each hotel room for just such a contingency.

We were to stay in Porto for 2 nights, followed 1 night in Sintra and then 3 nights in Lisbon. I contacted support to accomplish a very simple switch. We wanted to stay 2 nights in Lisbon, 1 night in Sintra, 2 nights in Porto followed by 1 night in Lisbon.

So, we simply wanted to cancel both Porto and Lisbon reservations and reverse the…

This complaint is regarding itinerary # 7426500646023 booking id KWTNQV. my husband and I flew from Tel Aviv to Dublin on June 12th. we were supposed to fly back on June 16th but for some reason we were bumped off the flights back.

we got no notification that something was wrong the only indication we had was when we wanted to check in on line and were not able to do so. in Dublin we straight away called your office and spoke for 20 minutes on the phone with your representative who refused to take responsibility for the mess and said that we would get an email in 5 hours time.

when our flight home was earlier. so instead of sleeping we took ourselves to the airport to argue with the ground crew there who also claimed that they were not responsible since we paid you and not them. when we…

I booked flight and hotel to Jamaica for a vacation. I booked through Orbitz. I opted for Montego Bay airport since Kingston is much farther away. Somehow the site changed my reservations to Kingston and shortened my stay by a day.

At the time I did not immediately check the email. I had booked through Orbitz and not had any problems. When I went to book transportation from the airport to the hotel, I noticed the errors. I had purchased travel protection just in case.

They then gave me a bunch if excuses and they knew there were no glitches on the site so I must have booked it incorrectly. So I asked her to explain to me why using Kingston airport, their site would not even find Jewel Paradise Cove as a hotel option.

She could not answer that and said she did not have a way to tell me…

We want to register a complaint about the rental car we picked up on April 8,2019. 00 DEPOSIT NOT SURE WHAT THEY WERE TRYING TO DO . - WE HAD NO CHOICE BECAUSE WE WERE NOT AT THE AIRPORT ANYMORE AND HAD TO TAKE THE CAR - when we got in the car it said MAINTENANCE REQUIRED - AND

IT WAS NOT FULL OF FUEL - AND VERY DIRTY - ALSO NO WINDSHIELD WASHER FLUID TO CLEAN THE DIRTY WINDSHIELD - THESE PEOPLE WERE NOT VERY FRIENDLY AND SPOKE VERY BAD ENGLISH AND WERE HARD TO UNDERSTAND - WE DID NOT PURCHASE THE SUNPASS BUT AT ONE OF THE TOLLS IT SHOWED THAT IT TOOK THE PASS - WE DID NOT USE THE SUNPASS - WE PAID THE TOLL AND

WE HAVE THE RECEIPT TO PROVE THIS. this company is ZEZGO 3835 McCoy rd Orlando, FL . We went thru Orbitz because had the best deal and in the end it cost us MORE - AND DO NOT FEEL…

This complaint is not against Orbitz but, one of your vendors: Europcar. I had a very poor experience with one of the attendants at their Chania Airport office. I have sent a letter ( see below) to them requesting reimbursement but as of yet have not received any acknowledgement that they have received my correspondence. I am requesting your assistance with this matter. I hope to receive a reply from your company very soon and that you can assist me in this matter. As mentioned earlier below is a copy of the letter send to Europcar. Best Regards,

James Bolton Orbitz.com Booking Number PP2YYW

Here is a copy of the letter send to Europcar:

This is a complaint and request for reimbursement for the poor service received and the charge for tire damage that was not of my doing. I was met and…

Few days back; I bought an airline ticket via orbitz and got an email confirmation. Next day I got another email saying booking is cancelled and money will be credited back 3 to 7 days.

I checked your website and it still shows “booking is confirmed”. Yesterday I even got charged 8.44$ booking fees Phoned your help desk only to sort this only to be told booking is cancelled and money will be credited back 8 weeks.

Very bad experience and totally unacceptable.

Itinerary 7392116187809

Sort out this and credited back my account fast as I need to purchase a ticket

Good morning,

I have received emails informing me there is an issue with my booking and to contact Orbitz although I was sent confirmation itinerary.

This is the third email I have received stating that my airline booking has not been authorised through the airline.

I have rung Orbitz (Chicago) as directed by the email and spent over 35 minutes just on the first call. On the second call I was informed everything was Ok and the booking had been ticketed. Three hours later I receive another email to contact Orbitz. Third call Balwant informed me our booking was cancelled and he would get back to me. Still waiting 14 hours later

The last thing I want is my daughter and grandchildren not making it home for Christmas.

I am getting frustrated and I would like someone to sort this out…

I book a flight with Orbitz it said I had 24 hours to cancel. I wanted to cancel becaus I asked for an early morning return flight and I got the latest on they could find that night. The problem was I had to be to work by 18:45 that night.

So I call to only changed the return and was told my flight couldn't be changed no matter what. Which was totally contradictory to the online advertisement. Do I ended up spending another $150 on top of the $260 including the trip insurance that was useless as well.

So I changed my reservation and so I asked if I would get a refund on the rental even tho I'm bring it back a whole day earlier HELL NO because the rate changed. I will never use Orbitz again to much BULLSHIT.

ITS ALL SMOKE AND MIRRORS!!! NEVER USE ORBITZ GO THROUGH THE AIRLINES BECAUSE…

COMPLAINT FOR: Car reservation Itinerary #7363334658606 in Florida-July 12-July 16 2018 pick up and drop off at PBI Airport. Nothing that Orbitz did for us on the up and up. 1. We took the shuttle, to find out that our reservation was 5 miles away and that we were on our own to get there I called to confirm the shuttle and the rep said he checked with Budget and that that info was correct?. 2.

Orbitz never told us that proof or car rental insurance was necessary so the process was further delayed. 3) Budge3t would not accept the price from Orbitz and w had to pay about $50 more! We got a car-about 2 hours later!

I tried calling customer service twice at Budget only to be disconnected twice despite the repeated phrase of “No worries” I finally called back at 10 PM and finally someone said…

I have bought a raund trip são Paulo to Belem from July 20 to 28, i want to change it from São Paulo to Samntarém instead but i have spend a lot of time on the phone with a agent over there and all they tell me is to genge i will have to pay $200 and my flight was $163, it doesnt make sence, so i will give you the chance to refound me at least half of my money or i will file a cmplain agans Orbitz in cort , i was just reading about this guy who did and

won, so i am willing to fight agans you too and maybe you will stop trying to take vantagen of people and do a better job for us, we all work to hard to save a little and take a vacation to just lose money like that.

This is my itinerary number 7351386255473 Please do something about.

, Approx. 4:00 PM. I filled out the Orbitz Hotel reservation, date, names and other requirements to fill. I checked twice what I input and printed. The date of my reservation is Sept. 29-30, 2018 but the printed material showed April 14-15, 2018 in the printed material.

I called immediately (4:00PM) the Orbitz customer service and they decline to correct it. They put hold me on the phone for more than one hour. They said that they have company policy that you change the contract. The ORBITZ Booking Company is a THIEF.

i RECOMMEND THAT BE VERY CAREFUL DEALING IN USING THIS ORBITZ. iTENERARY # 7345039695465.

Until the recent incident, I was happy with Orbitz. However, I bought a ticket to S. Africa via SAA very recently, and wasn't told about SA's requirement that passports have two blank pages. That information is very available for purchasers of I tickets through SAA. As a result, when I handed my ticket information and passport to the ticket agent at Dulles Airport I was turned away because I only had the back page (non-visas) blank.

This was a very stressful experience. At age 83, I had to go to the US Passport Agency this morning to find out what was still needed - I had a new photo and the ticket that I couldn't use, as well as the itinerary for my journey through Orbitz. Unfortunately. SAA neglected to send me an e-mail confirming that I had paid for the replacement ticket at the same…

I have never made a flight reservation on Orbitz without having to call an Indian representative to confirm that the reservation was valid and paid. The problem lies in the fact that orbitz does not immediately indicate: 1. That you have paid; 2. That you have a confirmed trip, 3. Your trip shows up on your Calendar, 4. That you have a record number, e.g., not an Orbitz itinerary number. I suspect it's the app.

After using Orbitz for six years, I'm exhausted. I have to find another service

have not received refund for flight from Houston to Las Vegas on Oct. 31. I bought ins. when I made the reservations thru Orbitz, they sent me to Houston Hobby airport and should have been Bush airport in Houston. We didnt have enough time to get there so we missed everything.

Booked a hotel with Orbitz, when I got to the hotel I gave the receptionist a copy of my reservation made though Orbitz. When the credit card invoice arrived I was double charged , once by Orbitz for $201 and once by Holiday Inn for $164.

I called Orbitz to see why the hotel was charging me , and why they charged me less then Orbitz, which states they have the lowest prices available. The Orbitz rep called the hotel and got them to drop the extra charge but they would not match the lower price that the hotel had offered.

Why use Orbitz if a lower price can be gotten by going directly to the hotel? The Orbitz rep. went on and on how they get the best possible price yet could not respond to why Holiday Inn charged less.

I cancelled within the 24 hour period my card was not put on hold but charged. My Itinerary number is 7216410001646. I was told by a customer service agent based in Philippines not to worry as my card had not been charged but when I checked my account it was not on hold but charged.

Obviously workers are based in Philippines and is totally a scam. After reading other complaints from other users I will not be using this service again. I will also file a complaint with Consumer Affairs in US.

Orbitz employees are rude and are flat out liars. The customer service rep lied to me and said they had cancelled my reservation and the money would be refunded to my account between 8 and 5 hotel time. I never received my refund, I called them to ask about the matter I was told the hotel would not allow a refund.

When I called the hotel and asked them why they would not allow the refund they said they never received a cancellation call from Orbitz asking them to cancel my reservation. So they entered me as a no show. So I was out my 113 bucks because a Orbitz employee lied to me and said they had cancelled my reservation when they had not cancelled it. So they are liars and have the worst customer service of all time hands down.

I bought my flight tickets with Orbitz to fly with TAP from Sao Paulo (Brazil) to Madrid (Spain). On my way back home, TAP changed the date and time of the flight, but Orbitz didn´t inform me and I just heard about it when doing check in at airport.

So I had to go to a hotel to spend the night once the flight was 12 hours later than the planned. I called the airline direct and they said they couldn't help me because I had to deal direct with Orbitz.

Then I call then and spent more than 3 hours (on 4 separate occasions) and most part of time I was waiting and at the end, they told me they have nothing to do. I want Orbitz refund me on the hotel and dinner.

I have booked a hotel in Thailand, Phuket - called Ramada Phuket Deevana Patong. I am sure there it said I can cancel up to 24 hr from booking. I booked the rooms for 3 of us - 2 adults one child. According to Orbitz website - it says "One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding". I was charged 51.45 USD for the extra child. I am trying to cancel the reservation (less than 24 hr after booking) and all orbitz can say is that it's up to the hotel to decide whether they can cancel and give refund.

Of course, the hotel is "closed" with no manager at 22:00. So I'm stuck without a cancellation option. When I asked about the child charge - they said that hotel has different policy and they do charge on another child. I am…

I booked a flight that I was unable to take last October 2015 (PBORB-306-356-8974). The cost was about $421 (total cost was $598.92 but that was because I also booked a car). I cancelled the car rental part of the cost with no problems. This July, I booked another trip (no car with this one) and was told I could use the old ticket with a $200 change fee and perhaps other costs since it wasn't the same exact RT flight and also because of general cost increases from almost a year ago.

When I rebooked (I think you used same PBORB number for the new trip) I was told the cost would be $471.00. I was a little disappointed that it was so much but booked it. I received an email from Orbitz with the details but didn't see the cost on there, only the itinerary. When I went out to UA to print my…

Booked a hotel room for family reunion. Called hotel to cancel, said I had to go back through Orbitz/Expedia.

However, hotel would cancel no problem and not charge. why go through this crazy company. The prices were the same if I called the hotel direct. I will never use them again.

Called Orbitz to move my flight up by one day, took one and a half hours! Called to confirm flight the day before the flight; the reservation was found but never ticketed. Called Orbitz again spoke to another east Indian person, told me he had to speak to his ticketing dept, waited another 45 minutes and he said he was getting close; another 45 minutes and still no ticket. This is wrong. Goodbye Orbitz forever!

I booked airfare from Richmond Virginia to Fort Lauderdale Florida for a cruise. I booked since April March for a July 2016 vacation. On or about May 20th 2016, Orbitz changed my flight from Richmond from 5:30 AM to 7:00 AM.

Getting me to Florida at 11:50 instead of of my original arrival of 9:29 AM. Our ship is due to leave at 3:00 PM, with all the TSA delays, we are afraid of any unseen delay would cause us to miss our ship.

I called Orbitz to no avail. I spoke to a supervisor, which was a waste of time. 00 to change my flight, in which they screwed up. This is not what I paid for. I will never ever use or recommend anyone to ever use them.

I never confirmed this change. Feeling frustrated.

We were victims of a scam involving transfers between Liberia airport and Tamarindo, Costa Rica on May 13. We had paid Orbitz a total of $172 (Itinerary #7172452322544) for two round trips, but upon arrival, there was no Grayline of Costa Rica van or representative. There were hardly any people left, and no taxis, it was ten o'clock at night, and a guy approached, saying he could take us to Tamarindo. He supposedly texted Grayline, (at ten o'clock at night?) and they supposedly replied that they had our names and arrival information, but that Orbitz had not paid them, so they sent nobody. This was obviously bogus, so I paid his fee of $110, got his name and phone number so I could cancel the return.

We booked the return with a local company for $20 each (2 of us) and the owner said that…

I cancelled a flight in Feb. 2016. 00. 00 taken because of cancelled flight. 00 credit for a flight in June 2016. Credit card information was taken to pay the offset. I was told that everything was okay. I've been trying for 3 days to use this credit and no one is trying to assist me.

I was put on hold for over 2 hours at a time. I have spoken with supervisors and agents. Why would you give a credit if you are not allowed to use it!

I canceled a hotel reservation 24 hrs prior to arriving because my daughter-in-law went into labor, and my son, her husband, was supposed to stay at this hotel but flew home to be there for the birth of their first child. 3 rooms were booked, and all 3 people, 2 of them family, flew home immediately. I told the operator we'd like a refund, and he told me he'd have to call the hotel, which he proceeded to do, then told me we'd have to call back on monday. I said fine, but cancel the 3 rooms. He did not cancel. I called back on Monday and have been fighting for a refund. I was on the phone Monday, for a total of 5 hours with Orbitz trying to get this handled for my son and daughter-in-law. I sent in the discharge summary proving her medical emergency.

They said they'd call me back; then…

Trouble booking online due to website problem, had to call. Applied to the orbitz rewards card, got temporary card number and info, didn't work while booking. Called to see why, that rep was extremely rude, was no help, didn't care at all when I decided to cancel card. Horrible all around.

74 minute call to do something I could have done myself in a tenth of the time had their website worked.

Yesterday around 5pm I called Orbitz to make a name correction on my reservation.

However nobody ever comes back on the line. I have a total of 200 minutes on hold. I am presently on hold with a Customer Service Rep Diana, for 30 minutes,while she tries to get a supervisor to address my situation.

It is a simple matter of them submitting the name change to West Jet?

I booked a round trip with Orbitz between TLH and LAX. I needed to change the return flight. I called Orbitz, after 40+ minutes wait, I finally got an agent, who could not speak clear English. I explained what I needed - simply change the return flight to be a later time same day flight. I was put on hold by the agent for at least 30 minutes and got hung up. Over 1 hour spent, but no result! I called again, after 30+ minutes wait, I got another agent, who still could not speak clear English. I explained again what I needed help with and I clearly stated which flight # I needed to change to.

The agent put me on hold again. 20+ minutes later, he came back and told me that I need to pay $398 for the price difference and airline charges. I gave him my credit card # and made the payment. Just…

I made an reservation on Friday at Quality Inn Suites 3/25/2016 my phone died. I called back to customer service at Orbitz to see if the reservation was confirmed but it was not showing in the system I spike to two age to to obtain this information. I booked a reservation at holiday Inn Express and in which we resided. I called Orbitz after seeing the charge from Quality Inn on my bank account. I called to advise them of it and get a refund. I was given the run around.

I waited on line for a long time while the agent was to return and when she did she stated I needed to wait until Monday for a manager to confirm my reservation however I'm trying to understand if I've made two reservations on your site in one weekend and the agent at quality Inn confirmed we did not stay there why is this…