Papa John's

Long time customer of papa johns and just bought 250 dollars worth of gift cards last week. Went online and ordered a meal deal from east Rutherford nj store. I have spoken to the owner and driver many times and they are very nice. Store did not have the soda that went with my deal (has happened before and I was always reasonable and took a different soda). They did not have orange or pepsi or anything I liked. I said "please refund me the price of the soda and I will go next door and buy one." She gives me one dollar and ten cents. I said "I can buy a soda for a dollar seventy five next door but not a dollar ten". She said that is the pro rated price for the deal I bought.

I said "I have no way of knowing what I paid for each individual item in a deal but you are the ones who don't have…

We ordered pizza on 02/02/2015 from Papa John' and we are not satisfied with the pizza. It was delivered approx 5:06pm and it was cold,and terrible. Because my kids were hungry they just heated it up and ate some of it.

We have ordered pizza from your company many times and has never been so unsatisfied like this. I don't think that this is the way Papa John wants to represented especially with all the commercials that makes you feel like they care about their customers.

I will NOT be ordering from Papa John's again. Very unsatisfied customer.

This should be sent to the Papa John's complaints email address customer_services@papajohnsonline.com. Yesterday was a friend of mine birthday and we all decided we were going to order her pizza for lunch, so I went to your website to place an order online so it could possibly be here by 11.30 am.

The order would not go through, so I called your store here in Lenoir, and was told by a young man that I could not place an order on line until they opened at 10.30, so I thought that was strange and he was somewhat rude, but I waited until 10.30 and tried to send the order again, it would not go through, so I called the store one more time, and was told by a different man, that they could not accept online orders over the phone, and I would have to call the main office to get any help, because…

I've been ordering on my iPhone app once a wk well as of last wk my address could not be found on the app I contact customer service they send me a email on directions to my house without where I start ect.. I was nice and got a reply back a smart comment on directions I told them why don't they look up the 1000 pizzas I ordered before they seemed to find my house just fine . Idiots !