PayPal

I am your PayPal client until I stopped using your service. You keep sending to me a different Phone number whenever i order an item. Since then I was suspicious that my account have been hacked. For security reason I sop paying using me VISA debit card.

I discovered that there was an instance that Im suppose to get a refund. My number is 09175048778 and a diferrent number keep on appearing in my file.

I placed an order with CARiD I received that item and noticed that it was not the item that I wanted. I returned the item and because that said that there is an investigation ongoing with UPS they can not refund or address my concern for six months. Please follow up on this for me.

I purchased 3 bras from an ad I saw on Facebook. com but the charge on my credit card shows Storm Media Ltd. as the recipient of the money through PayPal. I placed the order on July 20. I was charged, but never received a confirmation number nor did I get a tracking number or an order number. 96.

From all the things I have read about Storm Media Ltd. since I placed this order, they do this kind of scam on a regular basis and seem to get away with it.

Hope complaint works. Why they try to resolve issues in a roundabout way and never get them resolved, I don't know. Thank you. Didn't change phone number and card number plus didn't send me a link to do so. I receveid your Complaint Conformation and tried to contact you another page, but it disappeared in my laptop. Oh well. So - letting you know I got that.

SIncerely,

Roger Allan Manlove

My complaint is that I cannot get any assistance to sort out a problem - i have been left on hold for over an hour now and I just get lots of words telling me what I should be doing - but not addressing my problem. I just think that a public service like Paypal should be able to be contacted by phone - I AM FEELING VERY ANNOYED AND UPSET!

ANSWER YOUR FRIGGING PHONE

1. Did not resolve changing telephone number. 2. Did not resolve deleting old card number and upgrading with new one. 3. Have items in cart to purchase plus another to do. 4. Failure to cooperate. 5. Did not send me notice on how to change phone number and card number.

Still no answer from you. Zero stars lit: I. Was supposed to have been sent a contact to change telephone number. II. Could not delete old debit card and insert new debit card number. III. Impossible to change password. Mine didn't work somehow. No assistance in so doing. IV. No response from you from last complaint note. Why lack of cooporation? I have things in my cart I need to pay for.

Angrily,

Roger Allan Manlove .

I. Called and talked to an agent. She was supposed to add my new telephone number to my account. Did not do so. New Number: 1-317-778-6338, II. Supposed tom have sent me a link with a contact number to change my Password. Failed to do so. III. Need to cancel previous debit card number and replace it with new one. Could not do. Impossible. All need to do is to cancel old one and add new one without running around in a circle. Like I did last night. IV. An agent was supposed to have called me back within a half hour. Did not do so.

RATING: No stars lit. Zero successful co-operation.

Roger Allan Manlove

I was defrauded by a scammer using PayPal. My money was already in my PayPal account. The scammer complained about the transaction stating he didn’t make the transaction which was demonstrably a lie. PayPal returned the money to him I am being forced to take PayPal to small claims court.

It is scheduled for this week. Never will use PayPal again.

I have been with paypal 10 years I have just had the worse experience ever , I purchased a vehicle threw ebay sent a deposit threw paypal then sent two more payments to finalize, Monday the seller canceled the sale returning the deposit,i immediately contacted paypal to stop the payments as it was a fraudulent transaction, thinking my transaction is protected by paypal, The agent for paypal cannot speak English and I could not understand him, he entered wrong info,stating I received merchandise, but I did not receive anything,the money was held until the resolution center sided with the fraudulent receiver/seller.

I contacted the police near seller police claims he received no payments paypal says he did,i had to file dispute with my bank against paypal and beg ebay moters for fraud…

Here are details of email received from Ebay verifying my return. I never received the money, provided tracking, $362.48, original purchase 12-5-17

GS=CU1193 | Escalating claim to CS, I received an item that is not as described [#HK $US A22 ?01 ] SR# 1-142743195839

Hello Harold,

A pleasant day to you! I'm contacting you about the Women Real Large Raccoon Fur Collar Cuff Lined Hooded Coat Parkas Outwear Jacket (122798258961) and I appreciate your willingness to work with us regarding this matter. My name is Dereck your resolution partner. Rest assured that I'll get into this and resolve this fairly. I appreciate you for bringing this matter to our attention and I understand you need assistance since you have already returned the item but they haven’t issued your refund yet. I reviewed…

Oh my god PayPal blocked me buying anything I didn't do anything wrong I have over 100$ on my account and I call then I'm on hold for an hour and they say to buy it another way excuse me all my money is on there account

I recently attempted to set up a Pay Pal account but ran into a problem because my late husband had set up an account using the e mail address that we both shared. After numerous notifications telling me that the account was already established and I should log in using the PayPal password (which I did not have) I finally decided to call them.

After waiting forever on the phone I got a young may and explained the situation to him. He told me that I needed to fax a copy of the death certificate and my drivers license to their offices with some other documents.

When I told him that I wanted to write down the documents that I needed to submit he told me he would send me an e mail outlining what needed to be sent in. The problem was that he sent me an e mail saying that I had to log on with…

Ok twice in two weeks,

Had crap happen with pay pal, totally ruined my paris trip. Had to spend hours on the phone to my bank. and again today it has happened again this time while spending time with my daughter who I have not seen in three years. instead of spending time with her I ended up waisting hours on the phone and no one answered, you are a rubbish bank!! Your customer service is poor, to be honest if I ever come face to face with any one of your upper UK US management team or VP or CEO at a business conference one of us will be spending a few months in hospital. Not only did you ruin my paris trip but you ruined my time with my daughter to, and that is unforgiveable.

you took £97 out of my bank account to pay a dating site that I don't even use. and one to 5 rating is Minus…

Holding people's money for 72 hours is unethical business practice. PayPal does provide a service but it also is a business that scams maximum money out of its clients. Totally unacceptable. If you want fair business practice for fairer financial transactions, look for other options that conduct better business - such as Transfer Wise or even your standard bank.

I am waiting for a more forward-thinking financial service to put PayPal out of business.

I was checking the total price of an item on eBay. next thing I knew a purchase was made got PayPal receipt. PayPal could not match the receipt number. was hold over 10 about my account. called it would be 2 hrs for a callback unacceptable.!

I feel I scammed by PayPal on eBay. Purchased From:/NoteTammy Richard Receipt ID:/Note5447-7577-7747-4953

Item Quantity Price Subtotal 112091243263 5 Ivory white crystal CANDELABRA Candle holder Wedding party table centerpiece 1 $128.00 USD $128.00 USD

Shipping & Handling: (includes any seller handling fees) $0.00 USD Shipping Insurance (not offered): --

Total: $128.00 USD This charge will appear on your credit card statement as "PAYPAL *TAMMYRICHAR". Payment sent to giftemart@yahoo.com

Business information

Business: Tammy Richard Contact E-Mail:…

I am so tired of having to change my Paypal password. I have so many online accounts that I have a hard time now keeping up with passwords, I do not sit in my office where I can easily look up passwords in my "little black book" I am on the road in multiple vehicles every day and

have online business to do, I do not like being forced to change my password I create and protect them do not force me to change my way of doing things to suit your idea of security, You presume your company is the only one people use in a days business,. Well let me tell you your not and your mandated change cause problems for your customers or past customers as it soon will be.

Paypal refunded a client who booked my holiday apartment then cancelled. This left me out of pocket by £400 as I had turned away another client because of the booking. I told TripAdvisor who I made the booking through I was not prepared to cancel the booking but the client applied for a refund and Paypal made the decision to fund despite my complaint and explanation. Paypal also told me they did not receive the money from the client and that it was TripAdvisor who made the refund but this is not the case. Paypal made the refund taking my money.

I want my money back from Paypal who had no right to make the decision in the clients favor. The client was telling lies by saying they booked in error but they did not, they tried to beat the system. I have an email from TripAdvisor who confirms…

60. The seller did not provide the product to me so I opened a dispute. 60 to be returned to me. I asked for a check to be mailed to me because I took the money out of my bank account.

I called pay pal today 10/29/16 and they told me they could not return my money. My money was added to my pay pal credit account. I feel this is very unfair because I asked for my money to be returned in the form of a check so I could return it to my bank account.

I applied for Paypal credit in August 2016 and was approved for $3,250.00 I placed an order for $117.17 and payed in full in September by due date. I placed a second order for my daughters birthday through shop Paypal I found 2 items from Under Armor I chose the paypal credit button and completed my Paypal credit purchase. The purchase for $ 82.64 was approved and shipped to my daughter. I went on vacation for a week and returned to find that Paypal credit had then declined the credit payment and over drafted my account charging for each individual item this time.

$51.35 on 09/26 -$ 25.00 Overdraft fee. $31.29 on 09/26 - $25.00 Overdraft fee. $51.35 on 09/30 - $25.00 Overdraft fee. $31.29 on 09/30 - $25.00 Overdraft fee. The $82.64 purchase is now costing $182.64. Needless to say I am…

I had customer who purchased pants from me and was not happy with the purchase she that made claim through paypal that item was not as described. She got her money back but I did not received my item and she kept it.

And PayPal policy is they have to get the tracked number for the item when item received then they can go ahead and refund the buyer. Now she got the money from paypal and kept the item on tops of that.

Do you think that's fair?

Cannot get access to my Paypal account even though I have changed my password three times and emailed Paypal customer service two more times. The mobile app doesn't recognize my login and states there is a problem with my login details. Anyone else having this issue?

I have tried many times to contact the billing department and change my password to login to my Paypal account. But each time I do so the email asks me to answer a "secret question" that makes no sense.

My account has been permanently limited without any prior warnings from PayPal. They have not told me that I violated a policy they just froze my money. PayPal offers a feature called send or receive money via friends or family.

They froze my money because I used an option they provide. Makes no sense. How many times does paypal have to get sued over this practice? From what I have read paypal has lost in the court room over this very same practice.

It's not a lot of money but I want my money. It is illegal to freeze my money just because you think you can. And for utilizing a feature that you provide? What kind of company is this?

Paypal refused to make China accountable for their irresponsible, misleading, and thief by deception actions for sole purpose of financial gain. So I will never use them again.

Paypal put my account on limitation. I submitted the information they request, but they would not take off the limitation. When i trIed to cancel my account i am still getting the same problem. I will never get another account with paypal one this problem is fixed. They suck!

so speaking with them on many times to try resolve it and getting bit upset that a lot of money has gone missing sat with no gas and having to borrow nappys from a neighbor still theirs nothing they can do for 72+ hrs ives given them ref numbers/ faster payment codes from my bank in which they could find this money easier and I keep getting the same response from them 72+ hrs its been 52hrs so far!

after getting rather upset with them they hung up the phone! just what i want when ure £170 down and have no other money.

I don't see a reason to use Paypal in the future- had I charged directly on Visa I was guaranteed to charge back the money for a company in China that Im having trouble with. Pay pal said if I send the merchandise back they will help.

I did NOT receive 1/2 the merchandise, I tried to explain to pay pal- I even forwarded them an email for the company from China that stated they will credit my charge card via pay pal for the merchandise NOT receive BUT pay pal is not doing anything about that.

They said they can only charge back the ENTIRE amount I originally charged. 00 to send it back which I wont do since I already paid money for the wrong shipped items/missing items! Pay pal is not doing their part at all.

I was charged 3 times for a subscription I should not have been charged once for. I (my ignorance) was unaware that paypal could not only draw funds from you paypal wallet but could take debits directly from your bank account without further authorization (other than your initial sign up).

NEVER NEVER deal with Paypal customer support. Would be nice if we could shut them down.

I bought items of clothing from a reputable company and used PayPal to pay them, no problem until the company send me a refund for said items, this showed on PayPal account that money was returned to them on 5th march. Despite three phone calls and several emails by myself PayPal customer support have openly lied telling me my bank has the money.

It doesn't and now they say they do not have my refund even though my account shows they do. They have refused to honor my refund, ignored my email and calls argued with me and cause me to lose £44 I cannot afford to lose, their customer service is appalling and they are getting away with daylight robbery.

I was charged on my credit card for an item I did not receive or ordered. Now I'm angry and will submit a formal grievance against Paypal to the BBB.

I was asked to go to Resolution Center to submit some required documents for account restoration, to prove my ID, provide Bank statement and prove of address. All these did I responded to them individually by providing all necessary documents.

Now Paypal limits my account because of that. If I have gone against any of their policy let them state it.

I understand PayPal’s need for holding funds for credit charge back purposes, however a review of my account history for the last months will reveal a very low chargeback rate as well as a very high customer-satisfaction rate. I feel that any reasonable person would conclude that holding my entire balance for 180 days is excessive and my be viewed by some as disciplinary or as already stated, an unnecessary abuse of power and perhaps even…

Why was I charged $5.00 to play Slotmania? I paid $5.00 for the coins and not also another $5.00 to facebook. I want it credited to my Paypal account and also do not want to be charged anything further from Facebook.

I simply cannot access my paypal account. It used to be so easy, now it's about impossible. I copy all the codes correctly and hit continue and all I get is a new set of codes. To hell with 100 words here, I'm just completely fed up and want to access my money, NOW. It's mine.

Only crooks make my own money hard to verify. I tried plenty, now is your time or legal action.

I tried to cancel my paypal account. Customer service sent an email telling me it was closed. Then they charged me with a bogus charge on my credit card of almost $4,000 from some bogus company called Raph Enterprises! I tried to get them to take it off but they just sent my emails back telling me that I needed an account number.

They never assigned me an account number. it's not fair that I have to endure this kind of treatment. I plan on warning others of this problem.

I purchased a smart self balance scooter from eBay recently as a present for my 12 yr old son. The publicity about safety concerns made me get it checked. The trading standards have confirmed the following: The product listing and Plug power supply were examined and technical documentation I sent them and their findings are as follows: The product was supplied with a 2-pin plug which was not fitted with a fuse. It is a requirement of the Plugs and Sockets etc (Safety) Regulations 1994 that all plugs are a standard UK 3-pin plug which complies with BS1363 and must be fitted with a fuse which complies with BS1362. As a result, the plug supplied with your product is non-compliant and poses a risk of electric shock.

The power supply is not marked with the manufacturer’s name which is a…

Never received part that was ordered using Paypal online. E-mail was sent the seller, but they never reply back to me. Now I am trying to complain to Paypal corporate but could not find their contact information online.

On 12/27/2015 on opening my email, I discovered an invoice from e-Bay (# 76454784 FOR $345 + $12 postage and $8 taxes for an iPhone 5) charged by Paypal. The date on the invoice is 12/25/15 at 1:01 PM. Please investigate and tell me where this charge came from and how it can be cancelled. )

15 via paypal through wantclothing. 49 was taken from my bank account. I have never received the boots. I have been unable to contact paypal direct as my email address is not recognized but this is the email address used to purchase the item.

Please advice me what I can do to gain my money back either by contacting the Paypal corporate office or calling customer service.

I bought 83 trafficmonsoon adpacks through PayPal on 10/11/15 and my account have not been credited with them. I bought the adpacks because I saw PayPal at the bottom with their logo and new it was legit. After I got robbed, I called the PayPal customer complaint line to tell them they are support a scam business, but they said they have no control over how people use their service.

It seems to me like a company like this should care more about how their services are used and look into refunds!

I bought a rug from India the end of July. When it came two months later it was the wrong rug. I contacted the PayPal seller and they told me to send a photo of the rug and a code number which was on the rug, which I did.

E-bay told me that the seller is responsible for the shipping if I return it. The cost of me paying for the shipping would come to almost the price I paid for the rug. I contacted the seller a couple of times for a solution without a response.

Then they tell me that they shipped the rug and it arrived at my address which they know that the rug that I got was the wrong one. They never shipped the one I ordered. I would be a fool to pay the shipping to send the wrong rug back (I would be paying 2x for the rug) and I would not trust that they would then send the rug I…

I was trying to help my wife get a refund on a PayPal cash card and it has turned out to be a nightmare that has lasted for weeks. It should not be impossible to get refunded the money. Each time when I call customer service or my wife calls the rep gives a different way to process the transaction which never works out.

Is it possible that no one in your company knows the right way to do a refund. It is very alarming to me because I have a PayPal account with you and if you are as unorganized as you appear to me, I wonder if I should be doing business with you.

There are so many different ways we were mislead that I can't list all my PayPal complaints here because of the space in this form. I would be nice if anyone if your company knew what the h*** you were talking about.

A person…

I paid paypal for an item and complained when it wasn't delivered as promised 3 days later i emailed the seller 4 times rang him number disconnected but paypal still made me wait 11 days saying that had to wait for seller reply. 20 people paid for goods from this seller from 1st august and complained there goods had not del.

ebay should have removed this seller earlier knowing he wasn't delivering its now 27th august and I'm still waiting for refund he has today been removed from ebay. The item was a birthday present, spoiled birthday as i was not willing to give paypal anymore money.

paypal money back policy is a joke giving the seller 10 days to respond .. should i have received the goods would pay pal wait 11 days for there money i don't think so paypal need to change there policy i…

I am sure I am wasting my time, but I have been very taken advantage of by you and one of your merchants. 00 by my bank due to one of your operators as well. I have had other extensions and have the special…

I tried using my PayPal account on their website to transfer money via charge card to family friend in Germany from Hawaii. I understood there would be a fee. Strike One. The website defaulted and charged my checking account. After I personally typed in Credit card number. Strike 2. They couldn't cancel transaction mistake. I had to call bank and pay a $30 bank fee to put a stop payment. Then. Got the card charged. Minus the fee to send money. Had to wait 5-7 business days. Strike 3. Strike 4. They double dipped and charged my friend in Germany to withdraw the money. So I got charged to send and charged and to withdraw.

Double dipped? Would've have been cheaper. More affordable and quicker if I just went to my local bank in Hawaii to wire the money. Strike 5. The restrict my friend in…

I did not get my last 3 money orders using PayPal. I did not get the money but it's confirmed that PayPal did. I am a big time shopper on eBay and would like this resolved!

My PayPal account has been accessed by third parties and my credit card used for fraudulent payment. I am seriously concerned about security of this website and have already removed all my account details. After losing a whole day to try to resolve the problem with my bank as after hanging an hour on the phone and trying to get through to their customer services I have decided to give another go and contact them as per advice from my bank. After conversation with one of the advisers, who made unnecessary comments and made me feel uncomfortable with regards to the case and the fact that the issue coming from their side and have nothing do with me, except that I am the owner of the account, I am seriously disappointed with their service.

Considering the fact that I've long been a user of…