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POF.com

2.0
124 complaints

Address

555 W Hastings St Suite 2625, Vancouver

Complaints

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ed

Aug 25, 2023
0

Caqnnot get into account I paid for .Pof did not help me and refused to answer me or return my money. Only 1 week into service when problems arose.

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Rodney Cox

May 19, 2023
0

This site does not allow you to message other people if the system "thinks" that you and the other person are not looking for the same relationship. I had numerous ladies "like" me but I couldn't message them back because the system would not allow you to.

This was the worst dating site I've ever been on as a paying participant. A huge waste of time.

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Tom Ginetti

Apr 26, 2023
0

POF advertising states free to entice you to beta member of the world’s largest dating site after you register with photos and profile you have the opportunity to view other non paid members Within a few minutes POF wants you to upgrade when you don’t they cut you iffy to only two messages to send per day, you can continue to look but limit yourself or upgrade.. bate n switch tactics

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Neal

Apr 11, 2023
0

I would like you be a member. BUT! This night I wrote someone that included about 3 paragraphs. What did she get? 4 lines that's it. I should pay? After such an example of the site? It's like not being on the site.

Can't have a conversation a normal conversations? Not happy at all!

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Ghulam abbas

Feb 1, 2023
0

Window damage, door damage, adarsh damage,tap not working electric boreds , bathroom floor

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Drake

Jan 31, 2023
0

So I have had an account for a couple months. Every person I match with is selling sex they add me on Snapchat try to sell me sex or photos. Whether it’s a real person or a guy that’s not acceptable. I’ve reported countless people.

I don’t think 1 female has been real. So when I call girls out over it then I get my account banned that angers me. I will be reporting this with the screenshots

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Russ stephens

Jan 31, 2023
0

Account was cancelled, still charging my cc card, account is terrible, full of scammers, fake profiles, want account closed, money refunded, or I will take further action

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James whalen

Dec 10, 2022
0

Why was my uploading pictures revoked I never put a dirty picture on there and when I get messages I can't they can't get any back from me what kind of game are you playing here are you just jealous

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Robert Larson

Dec 2, 2022
0

I'm tired of your dating site,,,because it's costing too much to upgrade.

Also can no longer see who viewed me without paying for it. You assholes are crooked thieves. You also send list and pictures of suggested matches to me of new profiles. When I see someone I like,,,you tell me to try someone else.

I cannot like or write to over 60 percent of the people you choose for me for matches. This site is a bullshit ripoff

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Jacqueline o gara

Nov 21, 2022
0

I paid for 6 months membership on 2nd november. 71, I haven't been able to use the account. I would like to cancel and receive a refund for not receiving a service I paid for. - 83075084 I have been trying to contact you and it has been stressing me out.

I'm not sure if this is the correct way to get a message to you. Please let me know an answer or I will ask a friend to escalate it further for me. I have emailed and not received anything back. Thanks Jackie

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Thomas Carter

Nov 4, 2022
0

I filed a complaint that was completely ignored, even though it was supported by evidence. I asked for my complaint to be elevated, and it was also ignored.

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Rafael Baccon

Nov 1, 2022
0

Dishonest company! I did not renew subscription but debited it from my bank account. I received an email October/2022 saying that I would receive the refund in 5 days and so far I have not received it and they do not respond to my email.

Complaint record: 2714132, 2714130, 2714127

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Bruce Andrews

Oct 29, 2022
0

You keep fucking up this site , your IT dept are idiots wjo can’t write simple log in code ….I cant log into my profile you fucking morons

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Askhim

Oct 27, 2022
0

What a shitty site! I had an altercation with another women on there we said something to each other and I’m the one who gets band!!! If that’s the case so should she!!! I’ve been going through a lot and just got out of a abusive 3 year relationship!

I wish I kept some of her messages! instead of her dam dirty pictures!! I wish someone would go out of there way to sue them!! If I had more money I would! ……

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Jeremy

Oct 26, 2022
0

Please add filters to require normal colored hair not blue not purple, add filters for no facial piercings and no tattoos on their face. Please fix the filter for ethnicity, Also please add a filter for Strait.

It is ridiculous how much junk is not filtered out

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Dinos Vervoort

Oct 20, 2022
0

Am living in Ondara and all I can see is people who live more then 500 km away from me is this what you call local dating site or people nearby Javea ,Denia all big places close to me none off them is there and I know they are members I like to see my money back on my account as am not happy with the service you give it's a big scam

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Shirley Smith

Oct 17, 2022
0

I called customer service and spoke with a man asking for help to change my password on my email! He led me to my mobile. He king acct after directing many directions and steps to do this simple thing!! 50 and when he knew it was available he just hung up the phone and he stole my money!

Now I may not be able to get it back because I followed his instructions! I want my money back! 85 in my account and I want have money until next month! The guy gave me a name yo use in Zelle and it was Travis Hudson!

Probably not a real name! Please help me!

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Frank Roper

Sep 14, 2022
0

Today I was charged $30 and I don't want to upgrade. I went to my subscriptions to verify the charge and as I suspected it is not listed. I want my money back!!

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Robert Larson

Sep 11, 2022
0

This was supposed to be a free dating site. But your charging alot of money for nothing. I used to be able to see who liked me for free but now you want me to pay for that. The 31plus that you charge per month is way too much,,,you cheap bastards.

99 and I may consider. This has got to be the worst dating site ever. You should be ashamed

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John skerry

Sep 6, 2022
0

Scumbags, filthy scumbags, kept charging my credit card 3 times after I cancelled all. Had to cancel card. Your filthy scumbags

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Juan marquez

Aug 31, 2022
0

I sign with you people 9 days ago I have friends, that are nembers, I try to send them a message, and dont go thru. The same, they try to contac me. and nothing. Please take care of this probkems.

Or I need my money back. Please I dont want to go to the social media. thank you..

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Monique Williams

Aug 25, 2022
0

My account was removed for nothing I was at work that day.

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Chasity Preston

Aug 24, 2022
0

I was just wondering if sometimes you were aware that people turned other people in for a account just because they were mad. Now I never did anything wrong with my account. My account was turned in because I made a scammer mad that is allowed to be on your app.

That is not right at all chasPreston79

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Sadie shepard

Aug 9, 2022
0

33. 33so they concerned it was fraud . So denied it and canceled it I would like full refund to my debt card ending in 2712i have contact my lawyer on this matter. SADIE SHEPARD

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Tim O'Connell

Jul 21, 2022
0

My numerous efforts to contact pof to cancel my account have failed Please cancel my account

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Troy lawson

Jul 15, 2022
0

Refine search broke.alot scammers

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Raymond

Jul 13, 2022
0

I got into Pof some few days ago and I was beginning to like because I was already chatting with a woman who we had agree to meet each other the next day in the same city, and of fortunately my Pof account was deleted by Pof which makes me really sad and can’t chat with my soulmate anymore, I hope Pof find a solution and open back my Pof because I am really sad right now.

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Debbie Maynard

Jul 8, 2022
0

Today Friday 08/07/2022. I paid $59-95 via Paypal for a 3 month plenty of fish subscription & it came out of my bank account & I got a receipt. But I can't use any of the upgrade benefits on plenty of fish app on my mobile phone!

that I am a free member! So can u please fix it immediately or refund my money! Or I will contact Paypal & report this! I live in Western Australia, Perth.

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Calvin smith

Jul 5, 2022
0

the site is a total waste of time and money. most profiles are scammers. the real ones have their messaging disabled. really what a stupid concept, messaging disabled on a dating site. they should do everyone a favor and shut the dumb thing down

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Debra Coleman

Jul 2, 2022
0

I've been using this app on & off for a few years. With every change or update it gets worse. It changes my age range preferences & I've tried to hide my profile multiple times over the last two weeks, but it won't stay hidden.

When showing the daily pics, it completely disregards my preferences. Why ask my preferences or require me to fill out a profile if you're not utilizing any of it?

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Joe Mazza

Jul 1, 2022
0

I was just informed somebody made a false account with my information. I never heard of this sight nor would I ever sign up. Please look into it for me and get back with an answer asap. Thanks again

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Jennifer Gillis

Jun 25, 2022
0

I was banned with out reason and they refuse to explain or even respond to my inquiry. Never once did I do.a damn thing wrong

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Kathleen Barrow

May 26, 2022
0

They refuse to give refunds.. this site is full of scammers.. I cancelled my service and they are bound by law to give refunds.. won't ever use again

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carl wilson

May 17, 2022
0

total waste of time. most women on there have the messaging disabled so you cant send a message. and what kind of stupid concept is that in the first place? it is supposed to be a dating site where people COMMUNICATE! nope not on pof.

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Trina

Apr 24, 2022
0

I'm getting banned all the time from people who are vindictive and want to ban me for not going on dates , I want me profile reinstated and a investigation on the matter ,it's starting to be a joke ,

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trina spokes

Mar 23, 2022
0

Hello I keep getting reported by the same guy everytime I do a profile , he finds me and reports me for nothing , please find who he is and I request a review of how this bullying towards me is able to go on in pof , you have no proof ,nothing written except a reported block , I would like the evidence to why I keep getting blocked , this abusive power for some men is disgusting , I am the victim ,

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Mandy Pocock

Mar 9, 2022
0

Why do you not take complaint’s seriously , male users talking about sex and one user asking for money for sex , why can these men get away with it ? g-t99 can block and get away talking filth , us women feel unsafe on these sites , come on pof get these men off u need to monitor what these men are talking about and always want to get on WhatsApp so nothing is recorded , monitor peoples conversations

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Larkin

Feb 26, 2022
0

I went to log on to my account and it was removed. I have had an account with POF for over 10 years and not one problem. I emailed customer service and attached a screenshot of my account saying it was removed and no response.

I would like to know why. I am a 44 year old grown woman and mother so there is no reason for this to have happened without a reason. I strictly use POF out of boredom really because none of the people I have ever met amounted to anything but still.

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Do not disclose

Feb 24, 2022
0

Fake profile was used to lure me to upgrade. Bot quickly got me offline. Began love bombing me. I hid my profile, took down my photos when I realize I’d been conned into subscribing. Being duped out of $20 or so is the least of my concerns.

There is no way to track fake people using stock photos and internet Tel Numbers. The police are aware of this and said internet dating is a big scam. Lesson learned. Will never do online dating again.

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James

Feb 7, 2022
0

This could be innovative but the whole thing is just a giant fugazzi scam. It's helping contribute to the world being fucked up. Thanks for not offering one single professional service and wasting my money I kill myself for.

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Kathy

Jan 15, 2022
0

Nothing but scammers and cat fishers. A big waste of money!

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Kim

Jan 13, 2022
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Every single one of the women I spent time texting . No go I got a this person doesn’t receive this message. I want my frickin money back . What a waste of time. You can see the rest of my negative post on Facebook about the Pof con job .

And it wil be nonstop and a warning to others . I’m pissed off . Things start as ripple and turn into a tidal wave.

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d

Jan 12, 2022
0

Their search system DOES NOT WORK. The criteria keeps kicking back to the default setting. It won't let me search for other areas of the country besides where I live. They make it impossible to cancel your subscription. I have messaged them MULTIPLE TIMES to cancel and remove my profile!

There is no response from POF at all. Do NOT use this company!!

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Gary

Dec 27, 2021
0

Tech people need to make changes to this site, I'm tired of seeing people who are not interested in me and people who I'm not interested in seeing over and over again a button needs to be created to delete these people forever instead of seeing them Everytime I log on, create a button so we don't have to see the same people over an over again, it's getting boring.

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Mike Saunders

Dec 21, 2021
0

Terrible customer service, full of scammers and phishing schemes. They don't do anything to correct the problem and begin charging for any further service. This website needs shut down asap, as many people are getting screwed out of their finances and personal accreditation.

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Nancy

Nov 18, 2021
0

I have been a member of pof for sometime now was before years ago with no problems well this time I have had my body pics erased several times when there is nothing wrong with them the monitor is a hater and discriminate on my body pics for no reason so I put up a couple of notes said fuck you hater bitch and keep erase my body pics I will keep putting them back up again hater bitch then

I go to log in and I receive a note saying I been removed from the pof site this worker for pof thinks she is going to get away with discriminate against my body pics so I hope you investigate this matter and do something about that hater I have done nothing wrong except put my body pics up on my profile I want justice for her wrong doing thank you sincerely Nancy W.

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Jody

Nov 9, 2021
0

So.Many.Fake.Profiles. 99% are fake. Scammers. Catfishers. A total waste of your money and energy

If I could give it zero stars I would

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Cheryl Hancock

Oct 26, 2021
0

I have always been polite, honest and have answered everyone’s messages if for no other reason to thank them for their interest and to be polite. Today I opened up my account only to find out that “ your account has been suspended due to a violation”. No explanation whatsoever.

Ever since my original sign up, there have been times I was on and times not on. I have been harassed by married men, fake profile scam artists and just ugly, mean people. There were no ways in which I could contact customer service to complain.

It’s as if you welcome scammers and married men and mean people but you do not protect your members who are just on here to find someone nice. I think Pof Is without a doubt the most unprofessional haphazardly ran site out there.

I will not be back ever!

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Marisol Salinas

Oct 21, 2021
0

I can't open my account in the dating website POF to that I can utilize it

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Mitchell Scanlan

Oct 15, 2021
0

This app needs to do verify people’s ages and identity’s better. I just had a fake cop and fake concerned mother call me and try to extort money off me because someone who claimed to be 21 year of age sent me nudes.

I had to delete my phone number and delete the pof account because the scammers convinced me I was mistakenly talking to a minor. If your gonna charge people money every month to use your app at least do your best to keep them safe from scammers like that.

I never heard of that kind of scam and was legit worried I was going to get arrested even thought I didnt intentionally commit a crime. My rating for pof is 0 stars. Not a good experience. Now I can’t trust to use your app ever again. D.

to verify identity… all dating sites should in my opinion. No excuses for that kind of…

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