POF.com logo

POF.com

2.0
126 complaints

Address

555 W Hastings St Suite 2625, Vancouver

Complaints

POF.com logo

Cynthia Upchurch

Oct 15, 2021
0

So my account was deleted today after 2 years. I'm not sure what I did was so inappropriate except to keep sexual predators and liars away from me. I am legit looking for love and someone real, most men on your app are foreigners trying to extort money.

Most men I've blocked are just that, and some are just invasive and I have the right to choose what I tolerate. Tbh the last 2 years were a waste and piece of shyt of dudes who just want ass play and should be on Tinder and leave women alone

POF.com logo

Lorna Slark

Oct 3, 2021
0

I have submitted many complaints about inappropriate messages to be and never received a response. I hoped I was contributing to making this safe.

Instead I receive messages from pof about inappropriate behaviour. I treat people on pof with respect but when I get an offensive / uninvited / pervy message I will tell the person to leave me alone.

When I report / block someone for inappropriate comments it is immediately deleted by pof meaning I do not have evidence of how I have been mistreated.

I have tried to contact pof many times to discuss this however rather than dealing with my concerns with safety I’m asked if I would like to delete my account.

Please inform me of your regulator authority and escalation process

POF.com logo

Romelow

Sep 25, 2021
0

The customer service at POF are sexiest against men and racist against black men. They allow girls to be rude and abusive to men and do not block their accounts yet just block male accounts without valid reasons. They hide behind lame TC and can't ever state what evidence or terms was broken.

SAY NO TO RACISM AND TOXIC FEMINIITY. SAY NO TO POF

POF.com logo

Nawar

Sep 13, 2021
0

Hello

my account user id is perception8 associated to email nawar5al@yahoo.com I sent screenshot of my account below.

I am unable to send messages to members , and payed till MArch 2022 can you correct the situation

Regards Hello

POF.com logo

Nawar Alkasser

Sep 12, 2021
0

Hello

my account user id is perception8 associated to email nawar5al@yahoo.com I sent screenshot of my account below.

I am unable to send messages to members , and payed till MArch 2022 can you correct the situation

Regards perception8

POF.com logo

tamara

Sep 8, 2021
0

Very bad customer service. The account keeps getting flagged and their very bad customer service reps cannot do anything but provide a canned response. They will not investigate or remediate despite customers paying for the service.

Had to have Paypal start a fee recovery step because customer service will not refund after locking out the service.

Terrible customer service

POF.com logo

David

Aug 20, 2021
0

Erased my file for absolutely no reason at all. I've respectful everytime and yet again accused of not being so. Now I'm removed yet the site I'd full of fakes and scammers and rude people Q

POF.com logo

Darkangel

Aug 17, 2021
0

I have started receiving random textmessages from people I do not know saying they met me on POF I had never even heard of POF until I've received the text messages they knew my name and they have my phone number there is someone on the site using my name my picture and my phone number but they're going by the name Sonya hickey however these people have given my number out that I have only had for a year to people I don't even know that you're telling me how great it is to meet me and

how happy they are that they've met me on this dating website that I had no idea about until todaythis is got to stop poff either needs to shut down or they need to take these fake profiles and do something with them because this is ridiculous that is putting myself and my children in danger due to them…

POF.com logo

Kingjwet

Aug 4, 2021
0

My account was mistakenly banned from live streaming and I just need the issue cleared up and unbanned so I can continue streaming

POF.com logo

Cherlye Colluns

Jul 11, 2021
0

This company has a lot of scammers i had several men ask for $300 ITunes cards also asking for banking information and your social security number and your information is not private.

POF.com logo

Kevin somers

May 19, 2021
0

My account has been hacked. I can’t receive the link to rest. NEED HELP!

POF.com logo

Allie Kallio

Aug 19, 2020
0

I tried using POF to find friends and date I would start to see messages and get to know some members on the dating site then POF would ban my profile take my account off for no reason at all just wipe me off so I'd post my profile again try to start talking with other people on POF and I'd be banned again no reason I was n ice to people tried to make dates talk over the phone and then my profile would be gone again banned turned off I did nothing wrong I wanted to find love online but I believe POF deleted me because I am pretty for that reason only because I was pretty they said I was a scammer and banned me very sad about this very disappointed.

POF IS A TERRIBLE DATING SITE

POF.com logo

Rawlin Julius

Jun 17, 2020
0

My preferences state clearly I am a male seeking a male. My "people who like me" is filled with women. Wrong answer.

Also, my search preferences clearly state 25 miles or closer. All I am getting here is people who are hours away. And the two that I did want to contact have "messaging disabled". This is as scammy as it gets.

There is no customer service number, you cannot call them to complain. I emailed them the same day I joined to tell them I was totally dissatisfied and not to charge my card. They ignored two emails and charged my card, which I now have to cancel so they don't hit it again with their auto renewal.

POF.com logo

Dennis Sorge

Apr 22, 2020
0

I have been denied access to my POF account due to an identity verification issue. I provided my phone number, but I cannot receives text messages. POF will not reinstate my account despite numerous attempts to correct this problem. Other than my email address and mobile phone number, I have no other way to verify my identity.

Their records will confirm my information is true and accurate. Nothing is being done to reinstate my account. Very frustrating.

POF.com logo

Julie partington

Mar 15, 2020
0

I have received EMAILS to say I have messages yet I can't read them

POF.com logo

Marisol Salinas

Jan 8, 2020
0

I have been trying to access the account in the POF dating website they send the security number TO LATE NO BEING ABLE TO GO IN SIDE THE PORTAL WEBSITE TO DATE ,THERE WAS SEVERAL TIMES THAT i TRIED TO GO IN BUT FAILED AT EVERY ATTEMPT SO i was forced in to deleteing the account , I would want this issues resolved as best as possible MY NAME IS Marisol Salinas MARIAHSALINAS212@YAHOO.COM 956 271-5030 PLEASE CONTACT ME AS S0ON AS POSSIBLE

POF.com logo

Emmanuelle King

Dec 30, 2019
0

I have had numerous problems concerning loging into my profile on this site. I have emailed the site on several occasions about the problems. Then I have to wait for several days to get replies that do not even address the problem or issues.

The help page has no details about why I keep getting locked out of my profile page. All I get are messages telling me that either, my username is wrong or my email is incorrect. I am so disapointed with the lack of help or the failure of the site to resolve the problems.

POF.com logo

Justine Furness

Dec 25, 2019
0

I had to come off pof due to a man on there infecting me with the genital herpes virus. He knowingly passed this onto me. Of course, he said he wasnt aware but I have since found out that he's been a carrier for a couple of years now.

Anyway I emailed pof to warn them of the potential risk to other women but have heard nothing. It is illegal to knowingly pass on such a thing. It is life-long & is horrendous. My life has changed because of this. b 10/9/73.

(I'm not sure about his full username). I, myself tried to delete my profile but that's a feat in itself.

However I did manage to hide my profile & remove my photos. Pof need to remove suspected misconduct & that includes a person spreading the genital herpes virus. I'm actually trying to aid other unsuspecting women out there like…

POF.com logo

Ann Berry

Dec 17, 2019
0

The customer service and the sales department are horrible.

I would advise against having anything to do with this company.

POF.com logo

Wayne reynolds

Nov 28, 2019
0

I had very poor experience as a paid customer..you said you refunded me but you didn't.i am now suing Pof for sending me thousands of sex advertisements in messages, through fake profiles which should have been blocked but we're not...I am seeking considerable damages..

POF.com logo

Richard G. Adams

Oct 25, 2019
0

Someone with the username footballsupermom. 95 a month for me to obtain her address. Her phone number is (613)825-3026. She sent me nude photos via text. The phone number for the company who charged by credit card is (866)460-8490. I was refunded my money but I feel this should be investigated due to it being a scam.

POF.com logo

Karma E

Oct 24, 2019
0

You get what you pay for, unless you're actually paying in which case it's a complete rip-off. Lots of scammers and POF does nothing when I report them.

Also lots of shills, which I also report. There is nothing rude or offensive about my profile but i keep getting kicked off. Not by other users, because i keep my profile hidden, but by POF because i call out the shills.

POF.com logo

Mrs. Potter

Sep 23, 2019
0

Contacted out of the blue I do not interact socially media I've been married for 20 plus years in Remain to until I'm a widow and I'm dead so POF needs to stop catfishing or picking on picking up on married people you're sick I don't even know what POF is but because of my disability now I'm going to go ahead and I'm just going to turn it over to the doj Department of Justice and the Attorney General's office and since I'm a woman and

there's a woman's movement maybe I will just join up and we'll just see how the women feel about this s*** sincerely mrs. Potter AKA Bushwacker. org this is for soldiers and caregivers of people with TV eyes and frontal lobe energy Ruiz and I think that's where they got my name I will be spreading this like wildfire and I'm talkin Harry S Truman kids to…

POF.com logo

Shaun O'Flaherty

Sep 4, 2019
0

I have been trying to get things sorted on my account for 48hours now trying to log in but it says my password is wrong I think my account has been hacked if possible any account linked to my email I want to be deleted I am seeking legal advice to this matter because I never get a response

POF.com logo

Dallas

Aug 27, 2019
0

I have tried setting up numerous accounts. Each time it lets me, but then won’t let me log in. No replies from POF and i believe they may be using it without my permission. I have heard of scams, and thinking they either use mine axcount or it has been hijacked, either way they dont reply to my querries.

POF.com logo

Josh

Aug 10, 2019
0

Site quits working on a Saturday at noon, probably when it has the most users for the week, fucking up peoples connections in the middle of a conversation, was gonna pay for premium in 2 days when I got paid sure as hell not now. Can't use the app or website.

POF.com logo

Tonya L Shirk

Jul 29, 2019
0

My husband is on the website and his name is Martin L Shirk. He is using yahoo or gmail. I just thought that you would like to know that a married man is on your site.

POF.com logo

Ricky Grojean

Jul 17, 2019
0

User Eileen1957 had my account removed my name was exciterxtc..I confronted her when I found out she was scamming men leading them on to get drugs and dates,,she has no intentions of having a relationship but pretends like she does..Her first question to everyone who messages her is if they are 420 friendly,,if they are she sweet talks them into bringing her drugs and taking her on dates,,then when the men get more serious she dumps them,,I was following her after I found this out she is on POF constantly atleast once per hour from 7 am to 11pm...Please do something about this person taking advantage of lonely men..

And please restore my account because I only use the sight if i need and if I meet someone it is fo9r love not to scam them out of there money and drugs

POF.com logo

Evelyn Terrell

Jul 13, 2019
0

He offered $600 @ month a new car gifts,etc. I couldn't go anywhere on my app until I had to delete him when I wanted pof or the FBI to see it. When I reported it ,it brings me to an app where I had to give them all of my mc.

account to verify it was me for it to only bring me to a different dating app ! Now I can't use my dating app! What a RIP off! I had nothing but catfishers There is no way to get this straight in out because you can't contact pof!

Readers can you help me out? I did no wrong now this man is right back on the app again! He needs to be investigated not me!!!

POF.com logo

Jeanette

Jul 8, 2019
0

I have had a woman contact me on the male site and i am .not happy with this i though only men could contact women and women could only contact men this is not a very plesant experence . Thank You for your time

POF.com logo

Donald Butler

Jul 4, 2019
0

That punk pervert child molester looking Markus Frind, allow women to show undress and half naked pictures of females and none of the staff take exception to the perversions. And you quick to cancel any guy profile and overlook the shit females do speaks volume you got a staff of fucking perverts interested in ass and titties.

But the minute a guy say a bad word or some female makes a bogus report you don't hesitate to canel the guy's profile. Cowards, child molesters, rapist and tree jumpers have the same resolve and reasoning. There are so many whores on here and Markus Frind nerd looking loser character features thinks he's something special.

Just another John or Trick willing to pay for sex he looks the type. Why so many females on here give up pussy for free while he pays for it.…

POF.com logo

Jonathan

Jun 30, 2019
0

Girls on there are complacent and block you for simply saying Hi" or showing to much interest or being directful they'll start conversations then just stop messaging it's strange but despite that I'm still adapting to their behaviour It's frustrating and I believe POF has taken a back seat in excommunicating me from the site too I would appreciate some honest feedback on this

POF.com logo

Nan

Jun 21, 2019
0

When I first joined in 2017, it was great & I even had a wonderful in person relationship w/someone I met on POF for 4 months. ” I pay for a membership & now I want my money back because POF sucks as an outlet for meeting someone other than the above listed.

I think I just got lucky the first time & have been wishful thinking since. Nothing but liars and scammers. I would give negative stars if possible.

POF.com logo

Danielle Riggs

Jun 15, 2019
0

My complaint is I have been trying to delete my profile for several months now I have put in my username and password and it does not work then it says to reset and you’re supposed to send me back a email on how to reset it I’m very frustrated I had gotten into a relationship and now it is ruined because he had found me on that site which I have not been on it for a long time because I cannot delete it and

then when you try to contact people from POF there’s no way to contact them I want my profile deleted off of this site immediately.

POF.com logo

Carol

Jun 14, 2019
0

I’ve s message but cannot get to it because it saying I have no internet but I do . I’m not happy was suppose to be going on a date but won’t be now

POF.com logo

Nicola Moore

Jun 12, 2019
0

Hi i am putting in a complaint because someone is using my name and profile pic and i have never used your site can you please take that off your site and block that person from using my name and pic please

POF.com logo

Trevor pinn

Jun 11, 2019
0

I still can't log in to my account and if use don't fix the problem I want my money back and this is my second email and still no response

POF.com logo

Robert steel

Jun 6, 2019
0

I had a suggested lively connection for me in Toronto. After chatting she is in California, hardly local ?????

Video chat not available to me on android phone????

POF.com logo

Roseann Stevenson

Jun 4, 2019
0

hi my name roseann and talk to a bunch of guys on pof and after talking to them after awhile they started ask for me to open a bank accout or get a credit card and was very pushy and whem i said no an now he dont want to talk to me one of the nams are randy walklty and robert and james and the other name is changes his enail is bigfeb28@gmail com

POF.com logo

Nicole

May 22, 2019
0

My boyfiend cancelled profile and you guys keep pushing matches to his email account . Hes not impressed nor am i . If a person cancels it means no more notifications. Stop the pushing you guys ruin relationships

POF.com logo

Rick P

May 22, 2019
0

I have been hacked and I have no way to access my account. My user name is not sweetmom2203. What do I do to get this fixed. Rick

POF.com logo

Jay

May 14, 2019
0

As per usual I can't reactivate my account with you guys. Do you want legal action for failure to provide duty of care to me to reactivate my profile??? I have sent a number of requests to request my login details over the last couple of hours and I still haven't seen or heard from you guys.

POF.com logo

Marion Atcheson

May 14, 2019
0

This male who is going buy name passion 69 is also on gay sights sex sights looking for women on your sight and is using meth he shouldn’t be on pof looking for a relationship when he’s seeing men

POF.com logo

Phil Schmitt

May 4, 2019
0

Been on the site for quite a few years now used to be good have so many fake profiles with links to porn sites they message you you reply you get sent a link to olameets.com. Been getting worse sometimes get topless pics on profiles then they disappear. I mean if I can pick out fake profiles why can't you guys will be deleting my profile here

POF.com logo

Roger

Apr 28, 2019
0

I cannot unblock a user that I have previously blocked. Your platform is horrible and I've been trying to do this for three days straight now and now you keep telling me to enter a valid email address which I've done three times now

POF.com logo

RIA

Apr 26, 2019
0

STAY AWAY THIS SITE IS THE WORST!!!!!!!!!!!!!!!!!!!!!!! YOU CAN NEVER CLOSE YOUR ACCOUNT AND THERE IS NOTHING GOOD THAT WILL COME FROM THIS SITE IT IS A FRAUDULENT WEBSITE DO NOT JOIN PENTY OF FISHES YOU WILL REGRET IT.

POF.com logo

Jon Roberts

Apr 24, 2019
0

I find it very disgusting that I have paid out £60 to have a upgraded membership on that POF site to be bombarded with loads and loads of fake women sending me loads of messages and meet me’s to open a link to join a porn website! I’m not getting any genuine real women who is on here like myself trying to meet someone.

I have paid up to October for 6 months and want a full refund and my account closed because this is disgusting it’s not fair at all, it’s fake and POF has took a lot of money from me under false pretences. Please send this to the appropriate department for full investigation and I expect a reply otherwise I will take this even further. Regards, Jon Roberts.

POF.com logo

harlan e cooper

Apr 23, 2019
0

i've redone pof online dating thing about 30 times and the short and sweet of it they didn't want me to get online i'm sick and tired of playing around i've asked several times how to save this profile i put up and save it at first it wasjust aggravasting but not i think it is on purpose as i put everything beforei can sign in but todated i 've hd to reenter all this to get

POF.com logo

Michael Landy

Apr 13, 2019
0

Everytime I sign up for plentyoffish they always kick me out for unfounded reasons

POF.com logo

Wade

Apr 12, 2019
0

I want to make a complaint about the number of fake accounts!! So many accounts of someone with only 1 photo that want you to visit their website like nightmilf or many others. And the fact that they are in Ontario and I’m in BC.

Why don’t you have better screening??? If the account only has one photo or no photo they should be scrutinized more!!!

PreviousPage 2 of 4Next