Postal Service logo

Postal Service

1.0
208 complaints

Complaints

Postal Service logo

Patti L. Thompson

Jan 23, 2025
0

99 because the bank DID NOT receive payment until January 22nd. In my research, the check went from Louisville, Kentucky to Oklahoma, then to Indianapolis, then back to Louisville. 99 because it is clearly the fault of the USPS. I would give you 0 stars if I could.

What a mess the postal service has become. I would be ashamed if I were you.

Postal Service logo

Delivery Complaint

Jul 11, 2024
0

How do raise Complaints Delivery ➒⓿➍⓿➊➍⓿➐➒➊ ] Online complain, 24/7)9040+140-791 ( Delivery complaint customer service /credit card/ report Transaction),1800-258-8754 (Report online refund related ⑨⓪④⓪①④⓪⑦⑨①, Online Solution solve,

Postal Service logo

Mabel Rusch

Jun 18, 2024
0

Terrible experiencia, envié paquete para que llegara en tres días y aún no lo ha sido recibido. USPS envío el paquete a más de 1 hora de viaje de la dirección final a pesar que lo tuvieron a 10 min. de la entrega.

Después de varias reclamaciones la respuesta de USPS es que fue culpa del agente que me recibió el paquete que me informó mal. No hubo contratiempo del clima ni nada que pueda justificar esa tardanza solo el MAL TRABAJO DE USPS

Postal Service logo

Norman Wilson

Mar 5, 2024
0

I am not receiving my mail on time and am getting charged late fees when I pay my bills. I live in a rural area in Missouri and mail is delivered

Postal Service logo

Elaine Diaz

Jan 18, 2024
0

Mailed a perishable pkg. 00. 8 days later, pkg still not delivered. Contents is ruined and they won't refund my postage fees. That isn't an option according to them. UPS in the future.

Postal Service logo

Frank K Collins

Dec 26, 2023
0

I have filed four times for a temporary change of address and in six months have not had even one piece of mail forwarded . I paid for a post office box for the last six months at the post office the mail was to be forwarded to and the "gentleman" at the post office, Berlin, Maryland 21811, was, in my opinion, uncooperative and rude when I spoke to him about my problem.

Does the Post Office do anything right? Please forward my mail on a temporary basis from 923 W. Oakmont Ave. Nampa, Idaho 83686 to 20 Broad St. O. Box 425 Berlin, Maryland 21811. Thank you Frank K. Collins

Postal Service logo

Evelyn Nieves

Nov 9, 2023
0

The Postal Office located at 3801 SW 117th Avenue Miami Florida 33185. My complaint is about one employee that is rude, arrogant and hostile towards the customers as well as with her co-workers. During my visit there today 11-9-23 as well 2 other visits this year I have encountered the same behavior from this same employee.

She is very loud mouth, rude and disrespectful with the customers and with her co-workers. This is definitely no way for our community to be treated by this one particular employee. I respectfully request an investigation of this employee be done as soon as possible.

I only go to this post office because it is the one assigned per my address.

However, I am fearful for my person as well as for the others at this location. This employee had created a hostile…

Postal Service logo

Michael Cohen

Oct 11, 2023
0

The residents of 1433 Spruce Street in Philadelphia, PA 19102 have a problem. While the regular mail delivery person does a very good job, there is a temporary mail delivery person who fills in from time to time who is too retarded to put the mail in the mailboxes and just dumps the pile of everybody's mail on top of the mailboxes.

The people that live at 1433 Spruce Street don't want to tolerate this incompetence ever again. This was addressed with this idiotic buffoon before. We don't want him delivering mail ever again. We want him fired ASAP.

Postal Service logo

Lauren Vigar

Oct 4, 2023
0

My male lady just delivered mail to my home. None of it was for us, it was all for surrounding neighbors. She also pulled up to the house to deliver 2 packages. One of which is my B c's grandmother's belongings from out-of-state.

That I have been waiting for there were very strict instructions on the outside of the package. Do not leave it on the ground. Please put on table oftentimes. Our neighbor's dogs will come over and shred our packages. And we lose them, the items in this package are completely irreplaceable.

I watched from my window, her open her door lay them on the ground and drive away, and when I tried to run after her, she just hunked at me and kept on. Going I wanna file a complaint because this is extremely unnecessary?

It was extremely rude and most of all, it was…

Postal Service logo

Michael Moore

Sep 11, 2023
0

I just had a conversation with the Post Master who was very rude and stated facts that I have never been given notice by mail or verbal. I live in a very small town with a population of about 4 to 5 hundred for the last 11 years.

My location does not receive mail diliverys. So, I have a Post Office Box. Now the situation has always been that my packages, as long as it had my address on them, would be placed in my PO Box, but this weekend a package was returned to sender so I called the local office.

The man on the other end after I ask why my package was returned to the sender stated very rudely "that any mail or package without the PO Box Number on it would be returned to Sender" and that they had been telling everyone that for some time. Well, it was said about 5 years ago I was told…

Postal Service logo

Robert Fleming

Aug 27, 2023
0

I have not received an on-line order. The item was listed as in transit for the last 11 days. It has never reached any office The tracking number is: 9234690424339900002998. I contacted the vendor and they informed me it was shipped and in the hands of the USPS.

Postal Service logo

Sylvia Rivers

Aug 21, 2023
0

It is 8/21/23-7:40 pm & I don’t have my mail. Ever since my mail man has been changed my mail is not delivered or is extremely late. I.

Postal Service logo

Joe Milder

Aug 17, 2023
0

Same address 6 years never missed a package.Regular Mailman on vacation.Fill in mailman to lazy to bring package to door.Now it is in lost package center.I am disable and on fixed income.Package has 4 pair of glasses in it that I need.Pist office is no help at all.

Postal Service logo

Clyde Sims

Aug 17, 2023
0

I have a well displayed post slot,but my postman continues to throw my mail on the ground and I am missing some deliveries. I have tracked packages and the companies say it was delivered and it wasn't.

Postal Service logo

Carol E Peck

Jul 28, 2023
0

I watched out my kitchen window the postal lady go right by my mailbox with the flag up. I had a couple of important letters to go out and she totally ignored the flag up on my mailbox.. Address.. 439 0akland Dr. Gainesville, GA. 30501

Postal Service logo

Lorenda Turillo

Jul 24, 2023
0

Certified letter mailed on July 17, 2023 was never received. Post Office reply was "it can take up to 5 days for 1st class mail to arrive. So you just have to wait". My call to the local postoffice was on July 24, 2023

Postal Service logo

Cathy

Jul 14, 2023
0

USPS in Bethpage post office recieved my priority mail from Lindenhurst Post Office to deliver a mail to Rockville Center. @"'c c f They supposed to delivered it in TWO days. Now it STUCK IN TEXAS. Very frustrating. These people in Bethpage made postal service make USPS untrustworthy !!!!

Postal Service logo

Linda Casira

Jun 14, 2023
0

A ps3949 left at home. Went to USPS fairport ny front window to pick up package that required signature. I recall requiring ID if person did not have the PS3849 or if it was restricted. Have things changed?

Postal Service logo

Dawn E Barrett

Apr 20, 2023
0

I called the USPS 1-800-275-8777 number to file a complaint about getting the wrong mail in our neighborhood all the time. On 4/20/2023 at 3:30 pm I spoke to a rude woman named Anna. She could not really help me and would not tell me what state she was in. I told her I was in Illinois and wanted to know where I was talking to and she said she could not tell me. She was not any help at ALL!

My neighbors and I have to give each other the mail that we received wrong since the postal worker is in such a hurry to get the job done and does not correctly read the addresses. I am tired of doing his job. I have to drive the mail down the street and hope they get their mail I set on their front porch.

This person needs to be told to do their job correctly.

Postal Service logo

Zerlina Medina

Apr 13, 2023
0

Hello I live in Seymour, CT and one of the mail truck drivers dropped my package in the driveway in front of the house where vehicles pass through. A second vehicle came through and almost ran over my package. Please see attached photos. Can you please advise that packages should be dropped off at secure spot if it doesn't fit in the mailbox.

Thank you, Please advise.

Postal Service logo

Rita Charlene McGregor

Mar 27, 2023
0

s number birthday just all my information this postman needs firing she could just be stealing people mail an identity please address 75241 709 Grambling dr Dallas TX I'm Rita McGregor 972 802-0798

Postal Service logo

Heather wirts

Mar 21, 2023
0

When I purchased my home in October of 2021 I was not receiving my mail my mailbox was on the side of my house by my front door after getting the runaround from my local post office for months and not receiving any mail I was finally told that I needed to move my mailbox out to the road I'm a single mother I had no way of digging a hole but

I ended up putting the mailbox out by the Front Road and I have received mail ever since then up until a couple weeks ago I witnessed my mail carrier spinning her tires in her mail truck running up my yard just to deliver my mail let me remind you I am the only person on my road with my mailbox out by the road everybody else's mailboxes are on the sides of their house so I called my local post office again I told them what was going on and they…

Postal Service logo

Carrie Becker

Mar 7, 2023
0

I am so over the mail not being delivered until 7 and 8 o'clock at night when I have important packages coming. This is ridiculous and inconsiderate of your customers. Something need to be done.

Postal Service logo

Christopher C Bailey

Mar 1, 2023
0

Letter mailed to myself on Feb 7th did not arrive back until Feb 24th

Postal Service logo

Andrea Slaughter

Feb 4, 2023
0

I receive my mail from this location, sporadically. They haven't delivered my mail in TWO DAYS, and I'm expecting two checks from my place of employment, one which is over THREE WEEKS LATE. In addition to this issue, they put other peoples mail in my box, and I have to sent it back.

This happens about two to four times a week. I went to the Post Office, and asked to speak to the manager. She shoved a bunch of numbers at me, and seemed to be more interested in getting me out of her face than anything else.

I would appreciate prompt attention to this matter, before I excercise OTHER OPTIONS.

Postal Service logo

Mike Shinder

Jul 12, 2022
0

We haven't received mail in days while our online tracking shows multiple upon multiple mailings to be delivered...some very important

Postal Service logo

Carla Burton

Apr 18, 2022
0

The customer service clerks are always unfriendly and very foul. The atmosphere is always unpleasant and you feel like you are encountering women from the slums. That is how foul their attitudes are! I’m very disappointed whenever I have to go there for service.

I always leave upset at their displays. Enough is enough! They need to be retrained and taught better customer service skills!!!

Postal Service logo

Philip Moerschell

Nov 18, 2021
0

this is my 2nd complaint of mail delivery issues. On Nov 15 the rural mail was not delivered until after 7pm and on Nov 17 until after dark and I don't know when It is dangerous for your postal delivery people to be out after dark ( which is 5 pm now) so

many deer and elk and after 20 years here we have never seen such poor service.

Also about 10 days ago I sent a priority mail envelope from Post to Philadelphia PA and it took 8 days. Yet I still paid your very high price for priority mail ! the Prineville post office did phone me on my first complaint saying that just has so many packages and that was 3 weeks ago.

What will happen during the real holidays coming up Rumor here is the problem is in Portland Oregon with later departures to central Oregon

Postal Service logo

Paul J Meshke

Aug 15, 2020
0

On August 11 3 small packages were shipped and insured via Priority 2 Day Mail by ADI Corp. Two Packages were to go to Minneapolis MN, the third to Chicago IL. (tracking numbers below.) All were mailed from the Bellevue Post Office at the same time. The package going to Chicago arrived on Friday August 14th, four days in transit. The two packages going to Minneapolis did not leave the Seattle Distribution Center until 5:23 AM today August 15. They have been sitting somewhere for four days. I realize there are issues with the Postal System at this time, however this is totally unacceptable. Please investigate why the two packages remained in Seattle for 4 days before being sent on the Minneapolis.

Tracking Number 9410 8111 0824 3825 8167 94 Chicago delivered and signed for on Aug 14.…

Postal Service logo

BC

May 6, 2020
0

First of all, I would like to say that I am grateful for the postal service and for doing their jobs.

I am sure once the supervisor knows about this incident he will do what he can to make sure that the postman, Mark is more considerate towards the patrons. If only the supervisor can be reached by phone I would not have to do this because he is very responsive and considerate.

What happened was that I had scheduled a pick you and the next day of pick up I reminded the post man, Mark that I had a pick up...He mumbled something under his breath and gesture like he would be back for it. He did not come back for it that day. The following day, I left the packages in front of the mail box and he said he would be back for them...he did come back for them later and said that I needed to…

Postal Service logo

Ken Manley

Apr 17, 2020
0

Ordered stamps online, and noticed envelope stuck in top of three foot high fence gate, at sidewalk, fifteen feet from the front porch. Fortunately we saw it, not one of the many pedestrians passing by. Reference tracking number 9400 1118 9922 0179 2077 12.

We are assuming that this was done by a contract delivery service, as that is their unfortunate routine. USPS Carriers never do that

Postal Service logo

Eunice S. Hamilton

Apr 15, 2020
0

m. the postal delivery man confronted me in the front yard of my residence and told me to park in the alley behind my house because he could not drive up to my mailbox adequately. ” I asked him why he was yelling at me and to stop it, he continued.

This person has no right to instruct me where to park nor to talk to me the way he did. ” I really need and want assistance regarding this matter. Thank you.

Postal Service logo

Ronald J Minarik

Apr 14, 2020
0

This will be the 7th or 8th complaint I have filed in the last several months. I don't understand or know how to stop this from happening to me and hoping this can be resolved. I will briefly explain some of the troubling problems I have had.

The most recent (today): for 7 days plus the weekend I have had my informed delivery notification telling me I have mail. Nothing has been in my mail box. I have had medicines returned, bills not delivered to me. The bills and other mail has not been delivered to there addressed locations.

Several neighbors have been kind enough to bring our mail that was placed in their mail slots. I feel I am being punished or blackballed by the local post office for my comlaints. Please tell me this is not so and the USPS does not condemn, act or conduct it's…

Postal Service logo

Tatjana Simpson

Mar 27, 2020
0

Our USPS simply refused to service my address because of a absolutely bogus accusation the carrier made just so she can get paid without delivering my mail. I can not always go to the next town to get my mail.

I work for a living. The supervisor is very rude and unprofessional.

Postal Service logo

Helga Rogers

Feb 20, 2020
0

CS # 06339307 from 1/29/2020. Was told would receive a call from local Post Office. As of today, Feb. 20, 2020 I have not received a call.

Postal Service logo

johnmilo

Feb 8, 2020
0

i am experiencing non delivery of mail, mail often laying around on mailbox's in other building and when found by other tenants who thankfully deliver some mail when found.i have had insured mail that was supposed to be signed for just delivered into my box which luckily was not damaged and whose signature was most certainly not mine, mail is very often not delivered until 6 pm and we have not had a regular mail carrier in years since at least 2017 if not earlier. this has to stop

Postal Service logo

Lisa Gandy

Feb 2, 2020
0

My mail carrier filed a false report that my dog attacked him. This is untrue. The carrier is ridiculously afraid of my dog. The supervisor believes the carrier. Even though he described a white dog and my dog is brown and white, and he was so vague in his description two supervisors needed to interview him.

My mail has been discontinued. I have been forced to pay for a PO Box. My paycheck was forwarded to my PO Box by returning my paycheck to the post office downtown, putting a forwarding sticker on it, and then sending it back to my post office.

The total delay is one week. Inexcusable!

Postal Service logo

Richard Wynne

Jan 29, 2020
0

69) gets to Swansboro,NC post office but never makes it to me. , Cape Carteret, N C 28584. for over 50 yeays and reported delivery problems for decades. USPS has never accepted any responsibility.

Postal Service logo

Peled Zvi

Jan 24, 2020
0

I changed my postal address on November 22nd, 2019 from 200W, 67ST APT 30B, NY,NY, 10023 to FLIR Systems Inc. at 65 Challenger Road, Ridgefield Park, NJ 07660, The address change was registered at the postal office at 178 Columbus Avenue, NY, NY

I don't get any mail to my new address!

Postal Service logo

Donald McLain

Jan 14, 2020
0

We submitted a hold mail request to hold our mail for about 25 days. We have done this twice during the last several months. The hold period during October 2019 was not done properly. A lot, like about 15 lbs and a stack about 12 inches high was not held at the post office until we arrived to pick it up.

Some of the mail was held but about half of the total was jammed into our mail box so tightly that the box couldn't be opened. The next time we asked for the mail to be held, starting in December 2019, we specifically asked that they please hold the mail at the post office until we arrived to pick it up.

But they failed to do that once again. Again a large volume of mail was jammed into the mailbox. This was done at least two days prior to the scheduled pick up date. Much of the mail was…

Postal Service logo

mcstum@wildblue.net

Jan 9, 2020
0

I have lived here since 1973 and this has never happened before,An attempt should always be made. My add. is 601 Right Fork Rd. Buckhannon,Wv 26201

Postal Service logo

Cherri Forrester

Jan 2, 2020
0

I contacted the postal service the next day after the incident. I had not heard anything from them. I was informed that they (at the post office) is laughing at the incident. ) It is on video and someone who care about the carrier NEED to inform her to NEVER come to my home again.

The carrier NEEDS to be reprimanded and informed I am not a toy to be played with. The supposedly supervisor (Jamie Brown) is a part of the laughing party. What type of supervisor is that? The next day I have on video as well the same mail carrier (white jeep) slowed down in front of my home looking.

Yes, I will take this as far as I need to. I tried to uploads videos but message reads (cannot be uploaded, only files with the following extensions are allowed: png, gif, jpg, jpeg. I sent to the text that I…

Postal Service logo

judy crean

Jan 1, 2020
0

I mailed a package (3 day delivery ) to Mardi Parkinson 230 S 300 E #6 Street, St. George UT on 12/24/19 The tracking # is 9505 5106 8871 9354 1005 55. The expected delivery date was for 12/24/19. The package was not delivered, so I started tracking it on 12/26th .

It was out for delivery, on the 27 it went back out for delivery and at 2:48 pm it was returned for address unknown. I have not been able to find out where the package is after that, no information is available. I called the St.

George post office and was told that the package was returned to sender in St. George UT. The receiver of the package went down to the post office and they could not find where the package was. I need help finding out where this package is and can it be delivered to my sister.

Normally the US post…

Postal Service logo

Margaret Clark

Dec 16, 2019
0

We are in office building at 2624 E21st St., Tulsa, OK 74114. Our new mail delivery person comes in and does not pick up any mail that be out there for him to collect. Our office does not have a central location. He had to go right by our office to get his trolley to deliver mail in the building and did not pick up the mail. We are business and depend on a timely delivery of our payments and invoices.

Please advise if this situation will be corrected.

Margaret Clark S. M. Clark Services 2624 E 21st St. Tulsa, OK 74114

Postal Service logo

H. Jean Glover

Nov 26, 2019
0

My first complaint is finding my medication lying on the front porch in the rain instead of putting it between the main door and the storm door as I have asked the mail carrier the last time this happened! My second complaint is, a card was sent to the county jail to some one who is serving time there, the card was retuned to me over a month later with a yellow sticker saying return to addressee, unable to forward, not deliverable as addressed. PLEASE EXPLAIN!!! Thank You! Mrs. H.

Jean Glover I HAD NO PROBLEMS WHEN CHRIS WAS OUR MAIL CARRIER!

Postal Service logo

Christopher Dent

Nov 26, 2019
0

I put a letter in my mail box on Thursday morning 11/21, today is Tuesday 11/26, it still has not been picked up yet, nor has any mail been delivered, that is 6 days of no service, my mail is NEVER delivered at a given time, one day it may come at 9 am, the next 3 pm the next maybe 1 pm, this past week it was after 9 pm up until Thursday when it just stopped coming. But when I go to the little store around the corner, there are usually 2-3 mail trucks sitting there and the mail people are in the store playing their lottery #s and scratch offs.

I hope someone will look into why our street (Benteen Way SE, Atlanta,GA 30315) is not receiving our mail. Thank you for your time and I look forward to hearing from someone and this PROBLEM being solved! Christopher Dent

Postal Service logo

GLORIA Stegall

Nov 25, 2019
0

I sent important insurance papers regarding the death of my mother on 11/9/12 Certified Mail. I have tracked it and has not Moved since 11/16/19 in Atlanta post office. It has NO further information. My request # is 04204158. I called this morning and automated system states that this has a resolution. I have NOT received any information regarding my package only a call last a week ago saying it is being investigated. Does investigate mean resolution to the post office when mail has NOT been delivered or CUSTOMER has NO information on where the mail is or even the Courtesy of a call with update...just a recording. This is rude and unprofessional.

I am very upset as this deals with important information regarding my mothers death. 248 435 2859 Where is my mail?

Postal Service logo

sharon carter

Nov 23, 2019
0

my priorty mail was return? no address has changed tracking # 9505 5119 9777 9305 3648 10

Postal Service logo

joseph scott

Nov 12, 2019
0

you lose mail that is address to you there by keeping someones box lock

Postal Service logo

Mike Morrow

Nov 8, 2019
0

Re: post office at Altaville,Ca. 95221.This is undoubtedly the worst run po i have seen.I have been a customer here for 15 years.The have misplaced many packages in that time.I have tracked many packages to this location and wait 5 to 7 days to have them placed in my box.Their attitude is tough luck we can't help you.

Page 1 of 6Next