Postal Service

I am writing as I am very disappointed the way my local Post office handled the following issue. I had received a registered letter from Poland on November 10, 2015. I wasn’t home; thus, the mail carrier left a note (PS Form 3349) informing us of the failed delivery attempt. Subsequently, after getting home I checked a box on the back asking her to re-deliver the letter. After a couple of days and no letter, I sent my fiance to go to the post office. HIs name is Doug Bacon and the letter was addressed to him (I believe us both, but since his name is easier to spell, it was written on the note.) He spoke with a Manager that claimed that they do not have the letter, nor know anything about it.

Luckily, I took a picture of the note; thus, had the USPS Tracking #: RR794393081PL. After…

I paid for a package to be shipped to me via Priority 2-day Insured. Online tracking said it was Out for Delivery on Saturday, 12/5/15. I waited at home all day for it. I started checking the online updated tracking every few minutes.

Between one minute and the next, Out for Delivery changed to a notification that the mailman had attempted delivery, but there wasn't anyone qualified to receive it. NOT TRUE!! Livid, because this has happened numerous times before and nothing has been done to address this lying employee despite repeated complaints, I went out to the curb and my mailbox.

I saw the mail truck speeding away, and, sure enough, found the Failed Delivery notice in my box. I live on a dead end street, so I knew the postal service mailman had to come back my way again. I waited.…

Not so much a complaint as a request for an explanation of delay. I'm tracking an international package 9114901496450245545992. It appears the package was delayed for several days; It left Las Vegas & went to Springfield MA. It went from Springfield MA to Jersey, then back to Springfield then back to Jersey & left Jersey last night.

I realize this is a busy time of year, but this is a birthday present, not Christmas, & I sent it in time to arrive in France by Friday 5th or Sat 6th Dec. PLEASE explain why it lost out on 3 days of travel; thanks.

The USPS has usually been very efficient, but this little package was special & I was surprised & upset to see it given the 'run-around'. I truly hope my $23 has not been wasted as the package arriving after my brother's party would be pointless,…

I'm writing this US Postal Service complaint because I have been waiting for some important papers from Austin Texas to Huntsville Tx my papers was mailed out on November 16 2015 and as of November 20. 2015. I still has not receive my papers.

I had mail seen from Arizona and receive it before I got a letter from Austin Texas. I feel that you should be providing a better service. I would like if USPS could check into this problem thank you

I mailed a certified letter on No. 12. It should have gone to 40505 in Lexington, KY, but ent to 40511 in Lexington, KY. IT HAS BEEN THEREFOR 7 days, I have called phone support for 40511. I have even emailed them at the complaint address, and talked to several people there, but nothing happens.

All they have to do is forward it across town. How long am I expected to wait? Tracking number is 70150640000068614914

During the course of the last four to five weeks there have been several things that have annoyed and/or scared me. First, there have been at least three occasions when there was no mail delivered on one day and then an excess of mail delivered the next day. My partner is disabled so we receive a large number of catalogs. It is unbelievable that we would have no mail on any given day. Second, we had two packages left on the ground under our mail box which is located at the street.

With all the reported thefts of delivered packages it angers and scares me that this is done and that we could have our packages stolen. On two other occasions packages have been stuffed in the mail box with other mail and the door on the box could not be closed. Again, this is an invitation to have the packages…

Have just found out that 2 pieces of mail picked up at my residence on 10/24/15 have not yet been received by the addresses. They are both bills, and I am incurring late fees,and my credit rating is being affected as a result, and my calls to you go unconsidered.

I need you to answer me via telephone, as my base USPO has a national phone number of 800-275-8777, and is not responsive! As of right now, my experience rating is a ZERO, but you don't allow me to rate you as such!

I can speak with a person regarding this issue. I will contact the PSC should I not here from you expeditiously. Thank you for your kind cooperation in this matter.

I am writing to submit a complaint pertaining to timely delivery for mail. I normally do not have any issue, although due to the significance of this specific issue it has raised my awareness to a possible problem. I have been expected a delivery of a Title for my car from the Mass DMV. I understand that they state it could take 7-10 business days, unfortunately I have since spoken with my bank and the Mass RMV.

My loan was paid off, the DMV had received that information and mailed out my Title on Friday the 6th of November. It has been brought to my attention that USPS does routes even on the weekend. Today is November 12 and I have yet to receive my mail. I have never experienced this delay in mail delivery, especially for such important mail.

I have sent mail to Boston areas before…

I was tracking my USPS package and it said that it was delivered in my mailbox and it was not there. I called the local post office a number of time and they just put me on hold at least 30 minutes at a time before I hang up.

On last week Thursday I spoke to someone and she said that it was a sub driver that day. She ask for my info and said she'll call me back Friday, but she never called. I just called at 1:55pm and they had me on hold until 3:35 before I hung up.

I'm not getting no result from them. My tracking number on the package was clear. Hopefully I hear back from you all because I'm so discussed with the effort they are making to help me locate my package.

Priority Mail? Awesome. I have over 80 USPS Priority packages I need to get out and my lazy USPS carrier will not pick them up. It has been 3 days now. Also, when I called my USPS hub that services my address in Atlanta, GA 404-875-3452, I was treated to a very unpleasant USPS employee and our conversation was ended abruptly by her slamming the phone and thus not solving the issue of the over 80 people that paid for me to ship their goods in a timely fashion.

If I pay anywhere from $1000 - $3000 a week for a service, I am expecting a lot more from customer service than getting hung up on. October 29, 2015 at 6:30pm. Find out who the pleasant service provider rep is and fire her. Thanks USPS. It looks like I have 80 emails to send out tonight.

I purchased a Lionel train engine on Ebay, it was insured for the total amount by the seller, it was damaged in shipping, looked like it had been dropped on its end, the cowcatcher or front of the engine was broken off, making it worthless. I have tried to file an online claim with no success, the session times out and deletes everything I've entered before I can even get half way through, I thinks it does this deliberately just to keep you from filing a claim, It seems USPS insurance is a joke, just a front, no good.

Since this happened I have gone online and seen more US Postal Service complaints than I can count from upset customers.

Our mail system in this small town (1200 people) uses a mail box delivery system no home delivery is available unless you live in the rural areas. We live in "town" and have a P. O. box. The problem arises when packages or letters are shipped to our physical address instead of the P. O. box. We have spoken to the postmaster lady about this and even filled out her "form" so the employees (2) will be able to identify where the package belongs. It's not like she doesn't know who I am, she calls me by name and ask how the wife is when I walk in the door.

The straw that broke the camels back was when they returned the title information to a new vehicle I had just purchased and no one had any idea where it went. This is getting to the point of being ridiculous since everyone in town has had the…

A valuable package was mailed to me, priority second day mail, on the Oct. 15 to arrive on the 17th. The package was "miss sent" to another area, White Plains, New York, 10606 according to an agent at the White Plains office, rather than to Hurleyville, NY.

The last documented notice was Oct. 17. Today is the 20th and the same message from the 17th appears on the USPS tracking page. The website states that the item is being sent to its destination. It is impossible to speak with a human although the USPS website indicates that representatives are available between the posted hours.

This is not an isolated event. I have had several packages rerouted although address labels are clearly written on each package. My biggest frustration is the inability to speak with an agent through the…

I have sent a multi million dollar contract to a client via certified mail. Mailed on 10/6/15, went to Corpus Christi facility, then sent to North Houston facility where is sat until 10/13/15. After that there is no tracking info and no one will answer phone calls or emails.

Why don't we bring back the pony express? Timing would be better, delivery made and we don't have to worry about Indians anymore? In case anyone at this facility is interested in helping locate and deliver, the certified letter number is in my possession.

I would appreciate any help, it would be a start. So far no help from corporate office.

When I checked the tracking for my package I was informed that it was not deliverable as addressed. I called the local branch and was told that I could not pick up the package there and would have to contact the sender.

When I go to the USPS customer complaint I am not allowed talk to a person. How can I contact the company with my problems if they do not list their information anywhere online?

Mailed an priority mail 3 day in McMinnville, Oregon on the 29th of September, was to be delivered to Natural Bridge New York on Friday the 2nd of October 2015. It is now October the7th 2015 and it still is not there.

Just checked tracking it is now at Rockchester NY. still not delivered. ). No wonder so many choose not to use the postal system anymore. What does the money we pay for, go for? Very unhappy about my granddaughters birthday card not getting there on time, her birthday was last Sunday.

The rate experience does not even deserve a 1.

My son and I recently moved from our home/apartment after a six year residency. I physically submitted our official change of address cards, with my local city post office. The clerk assured me the forms would be submitted to office where our mail and mail carrier are now located, (I am a resident of Auburn Hills, Michigan, and mail carriers and mail are now out of the Pontiac, Michigan post office).

Several weeks later, my son nor I received any confirmation or any letter confirming our move. I then took it upon myself to go to now Pontiac, Michigan post office and submit our change of address cards there. Still had heard no confirmation or anything pertaining to this move.

I have since then filled out approximately five (5) official change of address cards, after contacting local…

It started last December when I was still using my street address in a small Nortota town, population approximately 30 people. Our mail goes first to another small town and then gets brought over hereby a rural,carrier. However, the postmistress in Newburg, ND. deems it her job to decider which one of is gets to receive mail by post office number or street address. Although I have a p.o. Box, my UPS packages come to my street address, and the current land land telephone directory also lists the street address, so Christmas cards and Christmas packages were refused and returned. I was very upset and called her on it and she put me on speaker phone so her entire office could hear me. They all thought it was great that someone was calling her on her Gestapo tactics.

Then this past two months…

O. usually does a great job. We are very happy with the service. But today, we had an unusual experience. A package was allegedly delivered to my house. Later in the day, a neighbor came by and stated that the package arrived at his house, but that my Wi-Fi must have accessed his credit card and charged the item to him.

He wants money, although, he indicated a bogus amount. Obviously a scammer, as Pay-Pal advises that the funds will be deducted from my account shortly. I would like to know where you'all delivered the package, as I believe he may have taken it off of the front porch. Tracking Number: 9405509699938605210701.

The tracking indicates that it was delivered, front door/porch. Hopefully, it wasn't on his porch, 2 blocks away.

Ordered an item from a seller in Cleveland Ohio 85 miles away. Took 12 days to arrive followed the tracking to Florida, Georgia, finally Pa. Ordered an item from California, arrived in 3 days. Just bought an item from a seller in Montana estimated shipping 2 weeks.

Also we have several different mail carriers as we are a rural route. One carrier cant be bothered to close my mail box lid. Last week we had a thunder storm, before I could get to the box I had dripping wet mail including my vehicle registration.

Talking to the local postmaster is useless as there seems to be a revolving door on that position.

My son sent me a hand painted mirror he did for me for my birthday. He lives in Arizona, I am in Arkansas. The package was marked fragile but when it arrived there was a note from the Memphis Post Office that it had been damaged and they repaired it. I received part of the frame missing and in hundreds of broken pieces. I went to the Alma post office and they said it should have been wrapped differently and I asked them, why did the post office accept it?

I knew it would be put back on the sender. I spoke with my son and he said the post office employee asked him what it was and he told her and it was marked fragile several times on the packaging. I know we are becoming an illiterate society, but surely a postal employee should be able to read. I'm mostly distressed because my son took…

My son moved out of our home, so he filled out form to change his address. Our mail is now going to his apartment address. Yes my husband & son have the same first name but different middle names. We have filled out the change of address numerous times, gone to the post office personally numerous times.

The money that consumers pay to use the post office should get their stuff together, so that customers can get their mail without so much trouble. Even though machines sort the mail, sorters & mail carriers should pay closer attention.

They sure do make good money. They make more than what we do.

My brother mailed a package to me on May 6,2015 from Evansville, IN to Ballwin, MO, which is approx. a 2 hour drive. The box contained letters written from our father in 1946, which contained very sensitive info. The box has been lost. We have done everything in our power to trace its WHEREABOUTS. My brother was rudely told by the PO in Evansville, he was welcome to check their warehouse to look for it among the other 3 million packages lost.

Today is May 11, 2015, it is unbelievable of the unprofessional attitude of our US postal service. Before this I always supported them and would choose them over the competitors. I'm so disgusted, I will share this experience with everyone. Is it poor management or uneducated people?

No mail was delivered to my home address on 5-5-2015. When I called the local Post Office, the Lady who answered the phone said they have a new delivery person. On 5-6-2015 at 1 PM no mail has come to my box. I called the Post Office again, and was notified that a new person is on the delivery and was late.

Normally, I get my mail at about noon. This time of the month is when I receive a lot of rent from my tenants. I do not want someone stealing the mail or is incompetent. Please advise me immediately on the status of my mail.

Unfortunately I have to file a complaint about my local post office 11224 located at Mermaid Avenue, Brooklyn NY. I am having constant problems receiving my packages. The packages go back to the senders as "undeliverable". My last package went back two days ago with explanation that my address was not found.

The shipping label had my name and complete address indicated. I did not get any notifications from my local office that the packages are ready to be picked up. No attempts were made to deliver it either. I have been receiving other mail at my address and had no problems before.

My previous package went back because, as per my post office, my name was not on a package. My FULL NAME and complete address was in fact on a shipping label. Please - address this issue for me. It is…

My mail was already delivered and the recipient was not there (April 29, 2015) to receive it and then I requested to redeliver and it already stated in the USPS tracking under 70142120000327560873 that my item will deliver on April 30, 2015 and I check on May 1st, 2015, but it hadn't deliver. S. "

On April 13, 2015 ,I posted my 2014 Vermont State Income Tax Return at the Milton Post Office with the Certified Mail Receipt provision, tracking no. 7014051000029530888. Subject posting arrived at Essex Junction, Vt. @ 8:31pm, April 13, and left Essex Junction @ 1:30am, April 15.

Next notification is 11:16am April 19 showing the document to have arrived in Montpelier and, finally, that the document is available for pick up as of April 19 @ 3:21pm. It appears that it took a simple mailing (1 stamp envelope) 7 days to go approximately 40-45 miles. Can this be possible?

Is there any indication of problems with that route? I remind you that the document was a tax return due April 15!!! What????

We have a great regular carrier during the weekdays. The one of the Saturday carriers and used as a vacation relief is terrible. Today, Apr. 18, 2015, I again received my neighbors mail. This is the 4th time in the past 2 months that the mail has either been stuffed in one person's mailbox or just delivered to the wrong address.

I wonder just where my mail is today and how many letters have been mis-delivered and thrown away. If this were a rare occurrence then I wouldn't complain, but it is not. It is a the norm during vacation times and times when our regular carrier off work.

We can not talk with the Post Master at the Fuquay Varina, NC Post Office because he will not come out of his office to talk with customers about problems. Seems he's either out of the office or on the telephone.…

Went to P.O. to mail EDDM. Done that 2@ least 2 X's before. same size mailer as before. Clerk wanted to argue with me over the size. I told her a man from Seattle EDDM walked me through the process & I mailed before at that office. She told me other clerk would mail anything. She finally took after 10 minutes of searching. said she did not have correct or updated info. (the other clerk did a couple weeks prior).

Came back to my office 7 ck'd size of mailer on USPS postal web, it is correct size. I called customer service to ask how to get correct info to that post office. gave her my zip 2 X's. She does not listen and kept asking for it again. She was useless & said to call local P.O. I Told her that was useless as they claim they do not have updated info. I asked her how can that P.O.…

I have a rural carrier. The mail carrier puts other peoples mail in my box. He does not pick up mail I am sending. I have gotten mail two months old. I went to the local post office to complain and they were rude and didn't care.

He also refuses to even deliver very small packages so I have to drive twenty five miles to get them. So anyone else's mail I get I will write across the front in big red letters - "delivered to the wrong box" and remail it at the local post office.

If that doesn't work I will simply burn it. I'm tired of these idiot donkeys. Get rid of USPS and lets just have private carriers. The United States Post Office SUCKS!!!

To Scranton Residents that have had complaints regarding a “New PostMaster” Sanovia Williams Arceneaux that most of us…if not all of us have issue, after issue receiving or mailing our mail.

I personally have been here 9 years & never had a problem with anyone until Sanovia comes to town. My understanding is that she got here because the Post Master in Manning recommend her because he was trying to get her out of his office. Imagine that! This is a small town…..we have people who have lived here for years & live off of the checks that have been returned. Letters are sent back, causing more postage & late fee to customers, my banking records are getting sent back, my invoices are getting sent back, christmas cards/gifts sent back, baby shower invitation sent back, someones Tux got sent…

My paycheck gets mailed to me. It usually comes on Wednesday, when I am supposed to get paid. But for some reason over the past few weeks, it has been arriving ridiculously late. My life revolves on getting my paycheck at the same time, my bills are scheduled to be paid on Thursday's. This week it arrived today, which is a Saturday the 11th, and it was post marked April 6th. Why did it take 5 days to get from Grand Rapids, MI to Onondaga, MI??!! I have received packages from UPS and FedEx from 4 states over in less time!! I now have payments from my checking account that have bounced and I owe overdraft fees because my paycheck arrived 3 days late. Either investigate your delivery drivers in Onondaga,MI, 49264 or I will make a much bigger deal out of this.

She is old and keeps delivering…

I mailed my granddaughter a birthday and Easter gift on march 28 was told it would reach her on march 31 which was her birthday she was 4 years old she asked for Dora doll so i got her Dora and Dr McAfee backpack Dora underwear socks which was Dora a puzzle and a dressy Easter dress which she has not received as of 4-10-15 she keep asking me granny did you send my Dora toys i say i did it' loss in the mail she called me and

said tell the mailman to bring her toys. I have been to 2 different post offices been tracking the package since 4-1- the tracking says it was last sent to demoines ia 3-30 and nothing since then i have talked to supervisors no one seem to find my package i am very upset with the postal service it seem like i don't matter it was sent from Milwaukee to dequeue.

3 days…

My tax forms from our accountant sent priority mail Monday. I called Philly office that my post office gave me and left a voice mail. No one called me back. Common courtesy says to call a worried customer back and look for the lost priority mail.

Tracking shows it left Philly on Monday and my post office never got it. Still no package. No phone call saying they found it. Why pay more for priority mail if it isn't given any priority.

When you go to the McGee post office in Chicago there is always a very long line you have to wait in for service. Today there were 7 people in line when I walked in and by the time I go to the window there were 15 people in line with only one window open.

The average time I spend in line is at least 30 minutes. This branch has the worst service I have ever experienced. As a handicapped person to stand in any line that long is painful but it never fails, one window open and 10 plus people in line.

The manager or postal inspector should have to stand in those lines@

A package sent priority mail to me was left outside in the rain on my front porch that is un-protected from the elements. The package contained a movie poster that is over sixty years old that I purchased on ebay.

I paid three hundred dollars and unfortunately the seller purchased no additional insurance. The box was completely soaked and the poster received minor damage (water stains) even though it was packed in a plastic envelope inside the box. All I heard from him were excuses for the driver.

The rain was intermittent ( who would guess the box would get wet on a day when it is raining half the time) and the better excuse, how could the driver know what was in the box. I guess this means that any package is not important unless heavily insured.

I am including the tracking number on…

On April 03, 2015, I purchased on money postal money order in the amount of $100.00. Upon leaving the post office I dropped it after I had written it out to myself for deposit into my Chase Manhattan checking account. And, after writing it out I signed it with my signature. The number of this money order was purchased at the post office at the address of Rochdale Village Station, Jamaica, New York 11434-9997. This transaction was a part of the purchase of several money orders, and paid by debit card. Billing number off this transaction and the clerk who services this transaction was #60.

I notified the station head clerk immediately after I had noticed this money order was lost (approximately fifteen minutes after I left the post office), and reported this signed money order lost. From…

An envelope containing money was sent to our son in St. Peters, M0 from Seneca, MO; The envelope was mailed on 3/21/15 and did not arrive until 3/30/15 (distance of approximately 300 miles) The envelope arrived in a plastic bag, opened, with the $100 missing, and the "SORRY" statement from the USPS.

If it wasn't for first class mail, the postal service, in my opinion, would be out of existence. When incidents happen, such as this one, it does not help to insure confidence in the USPS and adds to consumers frustration, monetary loss, and support of having no USPS.

We expect this $100 missing amount to be returned to us. The local post office has indicated that machines sometimes tear open the envelopes. If that is the case, then I suggest getting different machinery.

I have had to go to this Post Office several times for the same issue. (Harwood Heights location). Not only were the employees not helpful at all, they are very rude! I had to come to work late today because at 9:10 this morning I was arguing with them about the fact that they were not ready yet and why did I not have my pink slip so

they could try to find my packages, which just happened to be the SAME packages that they said were not there last week! Very frustrating!!

My package coming from India has been sitting at New York post since the 3rd of March it has cleared customs but it just sites there this is just stupid why cant they just put it on a plane and ship it to me I called U.S.P.S all they said was they do not know but it did clear customs, tracking number rm694068266in.

Package is now 3 days late, and there is absolutely no useful information about its status either in tracking app or via their phone support. Pathetic.

I have a package coming from India that has been sitting at ISC New York for 4 days and not moving there should be no reason for this it has passed through customs USPS has the package it does not take 4 days to put it on a plane and send it to me. Tracking number rm694068266in.

Sent a card for Halloween to my nephew at Bowling Green College with 20 dollars in it and he never received it. Was mailed October 2014 out of Mount Pleasant pa Post office.

20 pm. And know it is March 3rd and it is still sitting in Jamaica New York I called the 800 number for USPS the lady acted like she had no idea but said it should be 24 to 48 more hours to be delivered but had nothing to realy base that info on.

Can someone look into tracking number rr063124528th it is registered mail so it had to be scanned and it has been 3 days without moving this does not seem right.

20 pm. And know it is March 3rd and it is still sitting in Jamaica New York I called the 800 number for USPS the lady acted like she had no idea but said it should be 24 to 48 more hours to be delivered but had nothing to realy base that info on.

Can someone look into tracking number rr063124528th it is registered mail so it had to be scanned and it has been 3 days without moving this does not seem right.

The postman is very arrogant, does not answer any question, delivers mail to wrong address, delivers mail in 800 block of n Marengo. Short latino man, wears big straw hat should not be on this route was so much better with other postman.

He needs to get an attitude adjustment. Neighbors are complaining. Please see if you can get this solved asap.

I am SO done with the USPS. We do a lot of shipping and pay for priority shipping. VERY inconsistent and unreliable. Sometimes packages are on track and other times takes four or five days. Cannot count on them. My packages will be sent UPS from now on.

Do not care how much it costs at least I will know it will get to it's destination when UPS guarantees it will. I pay for Priority Mail and USPS does not get it there in the time that I pay for.

it's just a matter of time!

I actually have two issues.

First our carriers are constantly changing. I have one who can't seem to figure out how to close the lid on my mail box. (don't know if he is lazy or just stupid) Today for the second time in 7 days I had a mail box full of snow along with my mail.

None of the web sites seem to be available and talking to the local postal employee at the office is useless as they change constantly also. My second issue is I purchased an item which was sent USPS. It was mailed from Cleveland Ohio and I live just 85 miles away in NW PA.

After no tracking information after the initial pickup the package finally ended up in Miami Florida. Then to Opa Locka Florida. It's now supposedly in route with a notice of delivery delayed. (no kidding) Supposed to be 2nd day it's now been 5.…

On Monday morning on the 02/09/2015 I had 2 packages at the post office at 301 North Gum street in Summerville sc . so I drove 20 miles to pick them up before the guys I had working on my car got to my house because they needed the part.

When I got to the post office it was 9:00 am after waiting in line for 20 minutes the clerk went back to get the parts and Mary Grinner told her to tell me that. I they were out on the truck being deliverd , but she told her that t can wait to tell me that.

I have a good relationship with my carrier Keith Manning and I told him when he delivered the parts at 4:00 that afternoon that I will report this lady because her customer service is awful and I will us ups from now on..

I would like to file a complaint against the post office of Suitland, MD. I have concerns regarding your policies as well. One of the employees at the Suitland office has informed me that the USPS just leave your packages outside the door whether they have a signature or not. A long time ago, when someone wasn't available to accept the package directly, you would leave a notice on the door and return the package back to the office where you would go to claim it. Now, you simply just leave the packages outside the doors which results in packages being stolen. This is definitely an issue when you live in an apartment complex and people do not hesitate to just swipe whatever is left outside your door.

We've lost numerous packages this way. I just wanted to see if this policy was true and…