Postal Service

From June 26, 2018 through July 27, 2018, we put our mail on hold. During that time, according to my tracking information, six (6) packages were delivered to me. However, when we picked up our mail on Monday, July 30, 2018, none of the 6 packages were there. I have tracking numbers for all the packages saying they were either delivered or held by customer request. So, where are my packages?

Furthermore, when I asked the postal worker what I should do about this problem she said to me, "I don't know". Well, if she does not know, how am I supposed to know what to do?

I also want you to understand that this is over $500.00 of merchandise that is missing.

Case # CA138809247 Was contacted by postmaster on 23 July in reference to complaint. About my original call not being returned, he said he knocked on my door and no one answered, so why call. Typical Alpha male, his way or no way. Won't listen. No politeness.

No care about the customer. Exaggerates a lot. He says my mail delivery is impossible because of uncut lawn and fear of bugs and has stopped my mail delivery, again, the second time, despite the fact he delivered my mail himself after a couple of days of non-delivery the first time on the 19th.

Mail delivery continued until he canceled again on 23 July in retaliation to my complaint. He also said my driveway was blocked with my cars. I thought cars were supposed to be placed in a driveway. I am 69 and 80% disabled with broken back,…

I rec'd a package that I ordered from QVC on Tuesday (7/17), it came a day early. The postal person threw my package on my front door porch. I heard the box when it hit the porch. By the time I got to the door she had pulled off.

Just glad it was not glass or labeled fragile. , Tuscaloosa, Ala. 35401. I talked to my mail carrier today and she told me what to do. This is the USPS TRACKING # eVs 9261 2909 8132 7457 1010 2630 08.

Also my neighbor witnessed this action & told me what they saw. I don't expect to order stuff and have the mail services throw it on the porch, there are 2 chairs on the porch, set it in one of those.

I am not pleased at this time. Thank you.

Lost my perishable package for over a week after I was told it would be delivered in 3 days. No one could find it. Then 1 1/12 weeks later it shows up in Florida from Alaska going to Minnesota. The post office tells me priority package does not mean it will get delivered!!!!

then the package is repackaged and shipped to the declinational post office ruined and they had to thru it away . I Called and filled a complaint and was told I will get a call from a supervisor by the end of the week.

NO CALL BACK AFTER 2 WEEKS WAITING !!!!! USPS IS THE WORST COSTOMER SERVICE . I WILL BE CALLING AGAIN!!!!!

A delivery attempt was made on Wed 7/18/18, which a slip was left . O. in Harlem for package redelivery. O. on Friday, but was placed on hold for over 30 mins, because the clerk who answered my call was clearly having a bad day and would not give me her name.

I only wanted to know where my package was for pick up. No one picked up my call.

on july third i went to the post office on 2200 innis rd columbus ohio 43224-9994 i put four bills to be paid in the box out side and they never reached their destination now im getting double billed this post office does not deliver the mail half the time always got a excuse for their lazyness and carelessness and yet no one does anything about it guess i need to get action six news on the post office next since no one cares enough to do somehting aobut it

I wanted to know why if I have a package why they can't deliver to my door. I have not had a problem in the past. I have a long driveway so no problem anyone stealing my package. I was Tracking my package today it was to be delivered but got a email was told my mailbox was full it's 12:30 now my mail never delivered till after 2pm.

I have this problem all the time I have a package. Now when I can I use another service.

I came home from the store and noticed the postal van was parked in my handicap spot I asked him if he will move his van because that is my spot he said it will be a while and left instead of moving it which was no more than steps away I thought it was rude and he was surly rude because I confronted him next time I will call the city and you will have to pay the fine very disappointed in his attitude

Since May 14 th we have been trying to get our mail sent to our summer residence. On a temporary forward adddress. Some of it dose go through other mail is still being left at our home address. We continue to call the Quincy Ma Post office to get it straightened out we even put a note in our mail box telling the mail person to not leave mail and forward it.

We are getting frustrated with the lack of the management to resolve this issue

Plantsville Ct. Post office. Postmaster refused to fly POW/MIA flag on flag day as directed.

At 8:45 AM Monday, June 4, 2018 the post office in Fitzpatrick, AL has not opened. ZIP Code 36029. This is a recurring problem and talking with the local postmaster has not resulted in any improvement. This has become a serious problem and I am encouraging the other residents of Fitzpatrick to file complaints in hopes that enough complaints might get someone's attention.

Any help in solving this problem will be appreciated.

In reference to tracking code: 94055159010517453224152. I had 15 baby keets (guineas) shipped from Pennsylvania to Marion NC, 2 day guarantee delivery. The birds arrived here on time and I was called this afternoon for a pick up at the Marion, NC post office.

When I arrived I was told all the birds were dead and had been since before being transported from Asheville, NC to Marion. At least that's what the driver told the receiving clerk. He said he heard no peeps or movement from the box when he picked it up in Asheville.

So something must have happened to them between Philadelphia and Asheville. all 15 birds were dead. It is obvious to me, as well as I am it is to you, that these birds probably died from heat exposure. They were left in the van/truck, perhaps in direct sunlight.

The…

I live at 1220 east mt.Airy ave. 19150 - We are not getting mail every day - No mail on 3/2/2018 that was a bad snow day i can agree but 3/3/2018 still no mail the snow was gone not only that is been other days too also my mail & packages have been left on steps when the regular is off he rings the bell i also have a large mail slot in door - I am retired and home most times

My husband and I are trying to obtain passports in Wexford county cadillac mi. We met the same woman two days in a row. She is anything but accommodating. If she worked for us she would be gone so fast.

She is the reason folks are finding other methods of service. She must know no one can touch her. Sour, flippant, impatient with confusion of process. Why oh why do we have to endure folks who can not be disciplined and/or counseled in customer service.

Well we will only return if there is no other alternative. She needs to learn how to just smile. Is it because she works for the government? Can she ever be fired? Perhaps that fear should be presented as an alternative.

I don't know why I am even venting. Is anyone even going to respond to this⁉️

My address is 602 Penn St. Camden AR. I filled out the hold mail card for 12-22-17 thru 01-02-18. I went to Dallas, Texas. My mail was delivered and also a package from Boston MA. was delivered and left with my neighbor the hold card in the stack .

The neighbor stated that the carrier said that was the 3rd time she had brought the package out. This is the 2nd time my mail hasn't been held as requested. The 1st time, my mail was recovered from the ground by a cousin.

The mail was stuffed into the box and it was so full that it fell onto the ground. I went to the post office and spoke with the supervisor . He kept telling me that it had to be someone who doesn't usually cover the route.

Never once did he offer an apology for the irresponsibility of the carrier. He also stated that mishaps…

A letter left Germany on 9-22-16 and arrived in New York on 9-25-16(3 days) It then left NY and arrived in Chicago on 9-30-16 (5 days) Todays date is 10-14-16 and I have not yet recieved this letter.It has been in the Chicago area for over two weeks ???

I use USPS almost daily and pay the price to have two day shipping. I just received this from one of my customers and I can drive there in a few hours from where it was shipped. Sarasota to Orlando.

80 and it took 8 days to go to Orlando, ridiculous. I think you should demand USPS refund your postage costs. You can credit my Visa card for that amount since service was so horrible. I would consider not using them in the future.

On the evening of May 20, 2016, I purchased 3 money orders from the Post Office. Y. 42. Before I got out of the post office, I took time to place the money orders with receipt inside a Walmart shopping bag.

Then I went to do some shopping at Walmart. By the way, I happen to be the last customer in the post office.

Also I just was able to make the post office before closing. So once I completed all my shopping, I go to check out. Paid for all my items. The next thing I notice that I took the bag with the money orders and receipt inside and placed it on the counter.

I used a shopping cart to place items in while I'am shopping. Rushing to put all those bags inside the cart, not noticing…

My package tracking #9400110200830180004849, which I was tracking went to the Myrtle Beach Post Office at 505 North Kings Highway. The Postal Service employee posted on the tracking site that it was un deliverable on Friday June 3, 2016. I went to the Post Office on June 3, 2016 and asked that they give me the package.

The PO employees stated that the mail carrier had not returned. They took my number and said that they would call me. The did not call me. I went to the PO on Saturday June 4, 2016 and asked that they give my package, the checked and said that it was out for redelivery.

My mail carrier came today and no package. Please help me retrieve this package so that it is not sent back. This is the fourth time that I have had this problem over the last two years.

My husband and I are retired and spend approximately six months out of state and Whatcom County. We have had a post office box at the Mount Baker station on Orleans Street for fourteen plus years. We have had a few issues from time to time about having our mail forwarded. My box rental expires in April so I call the Mount Baker station to verify the current box rental rate for the coming year as we usually return to Bellingham late April or mid-May.

On April 11, 2016 I made a call to USPS at 10:30 a.m. and spoke to a clerk for 8 minutes and 15 seconds. I was told that my new rate would be $86.00. On April 22, 2016 I forwarded my check in that amount to the Orleans address. On May 29, 2016 I went to the post office to collect my mail. Unfortunately, the box was locked denying me access. To…

This is the 4th time that I get email(s) that my package(s) are "out for delivery", but the packages aren't delivered even though the regular mail is. You would think the carrier would deliver them the following day after returning to the Post Office with them , but it takes 2 or 3 day after that before the packages are finally delivered.

When we travel, it is nearly impossible to be sure that Premium Forwarding is going to work although the charge is just under $100 for three forwards. This time we were going to be gone three weeks and asked that our mail simply be held.

When we returned, there was mail in our box including a check that had been there for two weeks! I went to the local post office to complain to the post master and she was "Much too busy" to come to the counter and I was unable to talk to her.

What does a person do?

Our mail carrier is for lack of a better word at this moment "terrible" and lazy. He many times does NOT get out of the truck if a package won't fit in the mailbox. When he does deliver to the porch, he places it at the very edge (in direct sight and sunlight) when it would be just as easy to place it up near the door out of direct sight and sunlight. In particular, I had a package of medication delivered today which should be stored at temperatures below 70 degrees (refrigeration is recommended) but when I came home it was sitting at the edge of my porch in direct sunlight! That is nearly a $60 bottle of medication.

This is somewhat of a final straw for me! He continually pushes our outgoing mail to the back of the mailbox as he shoves our incoming mail into the box ? It is not at all…

I live in a condo development in San Diego. We have a central mailroom where letters are delivered to boxes and smaller packages can be placed in parcel lockers. If the package is placed in a parcel locker, a key to the locker is put in our mailbox so this can be retrieved. I have had a record of a package being delivered to a parcel locker twice in the last month (latest tracking information for the second delivery is 9400111899563774259664) but have not received the package after the merchant has sent this to the correct address twice. This not only affects me, but I cannot continue to have the shipper re-send packages that are mis-delivered and the recipient has not been honest enough to bring the package to me or leave it out for the post office worker to redeliver.

I have noticed a…

My package, tracking #9505 5121 3043 6123 3035 05 was put in your system on 5/2/16. As of 5/7/16 it has been returned to the chicago metro hub 3 times. If this is how you handle 2 day flat rate service it is no wonder the general population has no use for those in charge of our government.

I wouldn't give this service one star.

45 for it on April 14 2016 going to an APO address. My complaint is that it still has not arrived at its destination as of today. This should be made clear to customers that no matter what you pay it will take 3 times as long to get there and the price should reflect the poor service through the USPS.

When I made contact with customer service they gave me 2 forms of contact to the military PO and neither was working.

I lived at the Grand Canyon for 5 years. The Post Office is open from 9-4:30, when you work 8-5 it makes it difficult to get your packages, so I would go at lunch time, there was only 1 person manning the windows as a rule, so much of my lunch time would be taken by waiting.

They use to be open 11-1 on Saturday, this gave you an option, but now they are closed on Saturdays. So I closed my box out on April 1 before I left the canyon and Tom told me that my mail would be held for 90 days, I have been on vacation so getting another address has taken me a couple of weeks.

I called to check on a package that was do to arrive, and was told that as of April 11th my mail was returned to sender. This PO is just a joke.

On Wednesday, April 6, 2016 at 12:10 pm, I was waiting to turn left from westbound 51st St. onto southbound Geneva Ave (Hwy 120) in Oakdale, Minn. Apparently the driver of USPS vehicle 0230505, who was behind me, was in too much of a hurry to wait to turn right from 51st and he jumped a curb and sprayed rocks, dirt and mud on the passenger side of my vehicle while pulling onto northbound Geneva.

Attached are pictures. I do not know if there is damage yet besides the cleaning costs, since it just happened and I'm at work, but you can be assured I will be inspecting each and every mud/rock splash for chips. Please advise on how to proceed with this complaint.

I had my held for 30 days (3/1-3/30 2016). Confirmation number CAH236308762. Today it was delivered to my neighbors home and she is holding it for us. She also rec'd. her held mali and two other addresses. These she returned to the post office.

Perhaps we need an "undercover" boss to inspect what you and I expect? Last year my held mail for 30 days + was never delivered as requested.

A package was dropped of with the postal clerk at 12:01pm on Monday Feb 22,2016. The mail was to be sent priority mail 3-Day. I understand this is just an estimate, however today Friday Feb 26, 2016 the package is still in the Kearny NJ facility. This I find extremely disheartening. I send packages all the time and the tracking is always updated. To make matters worse I called the NJ Palisades office and spoke with a female supervisor at 4:34 who asked for the tracking number but did not bother to input the information in the system and passed me off to a clerk.

The clerk tried to help but I feel the supervisor should have provided some type of action plan, Not nothing can be done. I'm I suppose to wait indefinitely for this package before someone attempts to look into this. I just need…

Your Rural Office located in Coal Creek, Co. has antiquated equipment and is run inadequately! I don't blame the staff as much as the lack of resources they have to work with! I live right near this office and mail out many items due to my online business.

The desk clerk is not able to print out a receipt with the tracking info on it, so they crudely hand me a sticker with a (tracking) number on it. This has been going on for years! I can get by as long as nothing goes wrong but occasionally these small stickers with tracking on them get lost, and then the fun begins!

They say they have no way to retrieve it? Any other location could handle this as long as I have proof of payment but at this location I am usually SOL. I know it's a small hub but c'mon! It's one step away from pony…

For the past MANY months, perhaps even more than a year, I have had terribly first class mail delivery service for my business. I am located right next door to the post office in Lombard, Illinois, yet at least once a week I get nooutgoing mail.

My complaints to the post office fall on deaf ears. In attempts to talk directly to the post master, I am always told she's not available. yet the problem continues. I cannot understand why as a business, I should not be getting service EVERY DAY, considering I am right next door to the post office.

I moved from Imperial Tx to Colorado on Dec. 6, 2015. I call in January to complain about the PO in Imperial, Tx 79743.The man that took the information only got my new address. I asked him if he wanted my old address and he assured me that someone would call within 72 hrs and they would get it then. Needless to say, they called the PO where I live now and told them I was not getting my mail. Imperial, Tx, 79743 clerks fault. I handed the clerk in Imperial a change of address on the 5th of Dec. 2015. She sent my mail back to the senders. I had to call everyone and give them my address so I would not have late fees.

She finally started sending me mail in priority envelopes. Two weeks ago, I got 4 other Imperial Tx residents mail along with mine. This was a common thing of getting someone…

I had not received mail for 3 weeks, so on Thursday I called US Postal customer service. On this day, Monday, February 8, 2016, I returned J. Ellison's phone call. I told her exactly why I called. She explained that the mail carrier had put a notice in my box that my box was full and that further mail was being held, I believe she said at the Glenwood Post Office. I told her that I didn't receive a notice and that the carrier can say they put a notice in the box. I then asked her if the notices could be sent electronically that way there would be proof a carrier did or did not do something, her response was "No" with an explanation that was very lengthy.

At the end of her statement she said and I quote, I tend to take the mail carriers word on putting notices in the boxes". I then got…

44 to buy a music book from Ebay. On the front of the package is a label "BOOK: PLEASE DO NOT BEND". The package was doubled up in my mailbox. The package size was 11x13 (picture below) The packer of the music did good with cardboard and all but the book was still bent from the delivery. I am not happy! Delivered on 2/6/16.

I have lived at my current residence since August 2013. To date in total my wife and I have gone to the post office at least 10 times to pick up items that were supposed to be delivered to my residence. On all these occasions I have had to use the internet to track our mail/packages. Today, 6 February 2016, as I was walking out of my house to go to work I saw the delivery man driving his mail truck across the street and he had already past my residence. When he saw me he came back around and gave me a package I was expecting. On the package, he had written down that he attempted to deliver the package.

My wife is always at home 100% of the time, especially when we are expecting a package. The mailman did not leave a note in the mailbox or at the door that he attempted to deliver anything.…

February 2nd 2016 at 4.40pm I went to a post office located at 101 Hyde Street, San Francisco, CA, 94102 to receive my package. This post office has no security guards and to get any sort of service you have to go to a window, ring a bell and wait for some time for someone to come out and assist you. When I came in there were 2 people in line who said that they rang a bell a while ago but no one came out.

I went to the opposite side of the hall to see if I can find anyone but the window was closed.As I was going back an African-American man came in and went directly to me trying to hug me. I stepped back and rushed to the people in line.He followed me.I started ringing the bell again trying just to get some help and all that time this man continued sexually harassing me and when an old…

I have a package that was supposed to be delivered yesterday, 2/1/16. Never received it. I tracked it again today, it still shows 2/1/16. I have been trying to contact someone for at least 2 hours and can't get through to anyone.

I ask for a Representative and the voice mail message keeps repeating "No one is available at this time". They open at 9:30, it is almost 11 AM. The Franklin Park phone number is not working and I just get a get a fast busy signal.

How do you get to talk to a real live human at the US Postal Department?

I ordered an item online on Tuesday January 19th that was being delivered via USPS. I tracked my package online, which stated that my package was 'out for delivery' on Monday January 25th. The package never arrived and after tracking every day after the 25th, it now says, 'no update on tracking information'. It also never displayed that the package was 'delivered'. I phoned the 1-800 number for USPS on friday January 29th and they told me that they don't know what happened to the package and that the local post office will call me within 24 to 72 hours.

The local post office phoned me the next day and they also stated that they don't know what became of my package, and that they could see that it was never delivered. They then told me that they would check with the postal carrier and…

Our mail carrier has delivered at least 8 packages to me late (including 2 that were supposed to be delivered 2 days ago), claiming "Undeliverable" and also "Address Issue" in the past couple months. Surprisingly the address on every package when I do get is correct.

granted mailboxes were snowed in yesterday but not today. I believe we have a new Mail Carrier because we never had this issue with last female Mail Carrier. I pay for my packages to be here and I expect to find in mailbox when i get messages saying "Out For Delivery":.

I hope something gets done about our Mail Carrier so I don't have to pursue this any further.

The US Postal Service mail delivery to our house before and after Jonas has been unsatisfactory. We have not had mail delivered since Thursday 21 January and it is now 4 pm on Tuesday the 26th still no mail. I can see no mail on 23rd during the storm but the roads have been cleared since yesterday and the snow has been cleared away from the mail box since yesterday morning so the carrier could access the box without getting out of the vehicle.

) said they were doing the best they can and would get to the customers missed Friday and Monday first as we are near the end of the route for our carrier. That did not happen. It is also strange that friends in neighboring Mechanicsville got their mail on Friday and the snow accumulation was the same.

) This has been going on for eight months. I have complained repeatedly (formally three times). The situation improves for a couple of weeks, then back to the same problems. This type of complaint is all too common for 77082 Whittington location.

In person complaints are pointless. The people are rude to customers and don't seem to care. Someone somewhere needs to address this matter.

I am sick the United Postal Service, wasting so much money, way too many Priority boxes. They came out with 16-17 boxes 8 years ago, to now be discontinuing most all of them. They are in debt, I wonder why?

Now, you cannot buy postage for boxes A & B on line, you have to go to the Post office, which has let go of most employee's, you stand in line for 20 min. to be helped. Seems the online is a heck is a no brainer, a lot cheaper, then hiring employee's.

Yesterday, I called USPS, three times, was on wait for over a hr. each time, had to hang up, finally got a hold of them, after 1½ hr. hold.

On several occasions I have gone to the Post Office and found them to be closed for Lunch between the hours of 12 pm and 2 pm depending on the day. While I understand that people need to take a Hour break and are entitled to it but I don't understand why 1 person cant keep the window open for business while others take their break.

This has happened a lot in the Saint Johnsville, NY office. We are constantly being asked to pay higher prices for your services but we never get anything back in return.

Four times now my USPS Certified Mail, my letters never got delivered or I their delivery never was confirmed. Most recently, 1/09/16, I sent two Certifieds to the IRS in Fresno, CA which I never got confirmation of their delivery by 1/12/19 (now 19th), nor an updated delivery date.

In following-up with the Main Post Office, they could not assure me that my two letters were delivered, this was after finding your Tracking on-line provided no help. Both were time sensitive documents.

I sent a Christmas package 5.5" W x 7.5" L x 3.5" H with a cell phone charging bank Mpdel #MJ06 to my daughter Rebeca, with her full name written on it in Permanent Marker. My daughter and I both tracked the package by it's tracking number 9500-1111-8564-60075836-37. The tracking information states the was delivered too. Not having insurance on a package is no excuse for USPS to not properly deliver or loose their USPS Customer Packages.

We suspect the Postman or Postmen delivering to the apartment complex where my daughter lives are stealing or calibrating with a group of thieves who are stealing my daughter's and other tenants packages by delivering those packages to the wrong apartment number on purpose! Because my daughter has lost many packages!

I have had a lot of packages delivered by USPS that have came up missing. I have tried filing complaints in the past and never have heard back. However, my dad recently sent me a gift through USPS that had been delivered Monday January 11, 2016. The problem is I never received the package and we have already confirmed that the address and apartment number were written correctly on the package. Unfortunately the package did not have insurance, but since I continually have this problem with USPS I wanted to file a complaint here to see what can be done about figuring out what happened to my package and holding the person her delivered it accountable.

I also would like to see that the postal delivery man or woman gets my packages to the right door the next time I have something shipped…

I sent an international package on 1/11/16. It was returned to me on 1/13/16. My po on Viking dr. where I mailed it didn't know why it was sent back as everything was correct. They stamped it and said they were going to try again and gave me a receipt with the same tracking number that does not work. #LZ 529858213US.

I've been trying to call for hours to no avail. The first time I didn't even get a person, just dead air, and then the survey. Needless to say, I was not pleased. My customer is up in arms because there is no tracking number.

I had a package coming from Italy. After 30 days past I contacted the person in Italy and was told that the package was in my post office for a while. He gave me the tracking # (ra592627733it) and I went to pick it up.

The post office told me they had no record of it and they could not help me. y. had tried to deliver the package one time and fail do so -- no one home so they say. I pick up the mail all the time!

the mailman did not leave any kind of notice to let me know of the attempt to deliver so I could not know that the package was even in the USA let alone at my house.

I ordered stuff that was due to come from fed ex but it got dropped off at post office to be sent out. Mail carrier brought package to my address she gave my package to a person that was coming down the stairs because he asked was that for apt #6. She also gave him my mail with my bank statement in it. He leaves my mail on top of my mailbox n takes my packages that she gave him. I'm mad because she didn't do her job right which was to go knock on the door. She also lied n said 3 packages was dropped off but it was only 2.

The 3rd package was in my mailbox on Sunday but it states n my email that it was delivered on Saturday at the same time as the other 2 packages that was given away. I was told I should've had insurance on it but I didn't no the post office was helping to deliver for UPS…