Price Chopper

If I could give zero stars I would. I was at the pharmacy today to pick up my medication like I always do every 30 days for the past 2 years. The second I gave my date of birth the pharmacist said I was too early.

I said no I’m here right on time. He raised his voice saying I told you before you can’t take 2 different drugs at the same time???? I had surgery June 6th. Two months ago. And it’s been 2 months since I had the other medication my surgeon prescribed.

I said excuse me, I am not taking them at the same time. So when he went to look he said oh you’re right. I’m sorry, my bad!!!!!!!! I have never felt so belittled and embarrassed and ANGRY! This man has had multiple complaints by customers for his mean, arrogant, and unprofessional behavior.

How dare he assume that I take my…

Price Chopper in Catskill New York, on April 9 I went to this price chopper to cash my bottles. I was approached got a guy named Jimmy who said my bottles are watery and I told them they are washed it’s not like I’m a putting a full bottle of water in the machine or I’d make sure they are empty to go through the machine.

He also said there is a $12 limit on bottles where customer service said that is not true that was only during Covid. He was also slamming the machine open hard and bein rough with stuff in the bottle room I hope this issue will be addressed as I do not feel comfortable coming to this location to cash my bottles in.

I have also had problems with this gentleman in the past and previous management has not addressed his behavior or conduct in the bottle room.

While checking out in the self service isle at Grandview Price Chopper 12220 South 71 HWY, I was approached by a clerk who started counting the items in my cart. After she confirmed that I was not over the amount to use the self checkout she continued to follow me as I checked out my items.

As I have always done, I put the items that I checked out back into my cart. She told me I could not do this unless my cart was empty. I asked her when this started being a norm? She then told me I could put my items under the cart.

I did not comply with her ridiculousness and asked for the manager who also never heard of her policy. I then asked the manager to make her get away from my cart and leave me alone to continue to check out.

She still stood there and would not leave. I did report her to…

Your bakery department shows poor customer service to your most loyal customers. Ms. Jennifer Nicolas she proudly told me her name was after I asked for her name because of the issue I was having with her. I asked for assistance an was told she was in the middle of doing something at the moment an I need to wait for her to be finished before she would answer any questions of mine.

She has had a long night an don't feel like being bothered!

I shop at the Derby Price Chopper here and there, mostly for meat sales. You had a wonderful butcher there at one point, Scott, however, he left due to personal reasons. Now, there is a man who is elderly who works behind the counter who has decided to let me know what I want for my cuts,what the national standards are for meats, and that I order too much. SERIOUSLY ????????????????

If I want a pork chop cut at 1 1/4" cut and I order 20 of them I EXPECT just that! not a lecture on why I should not be feeding my family 2lbs of meat a piece. This MAN does not know what I do with my meat.

I have been having my pork chops cut like that for YEARS! I am not going to lie, I miss Scott, he never, not once gave me any grief about what I had or what I wanted. I have other butchers at other stores…

Everytime I do my shopping at price chopper there always out of bacon which I buy every week I don't understand I'm a regular customer.i spent about 50 to 60 a week

Price chopper 106 I go shopping every day n there is a man that talk to the employees in front of customers yelling and screaming while they're on break that they have to be on registered now that their break is over it is not fair to those who work very hard and get talk to in front of customers like a piece of s*** if something's not done I will put another complaint either this man gets fired or I will put a hate crime on him cuz it is not fair to the employees to be treated like that in front of customers do you agree or disagree as far as I know his name is Jason and

he turns very red in the face talking to a woman that was on break that she needed to take care of customers and his name is Jason would not give me his last name

I never post anything bad about any business but this has just gone beyond appropriate. I was in the Essex center Vermont price chopper yesterday ( 09/17/2023), it was around 7:48am. There were 3 people standing around in the deli talking and I asked if I could get some meat for a client of mine.

) I said it’s only a few min away but they refused. I walked away and was looking for a manager. This man approached and said, “I am the manager” so my partner and I were asking if the deli was typically open at 8am daily and if people are just standing around talking could we just get a few things.

” And we were about to leave it at that but then he said that he didn’t think we were “special” and that we didn’t deserve to have them open 10 min early to which my partner responded you are rude. ”…

you have had French bread on sale this week I have gone into the store three times before noon and you they were out to sale item noon really and what I want to the service desk to get a rain check the last time which was today Saturday after a couple minutes I left because there's nobody it's a service desk thank you

Watching a customer waiting for almost 5minutes in deli and the person (Becky) looked out the window from the back and then walked away and 2minutes later came to help the gentleman. He looked at me and said he had been ready to leave.

This was the O'Neil hwg store in Pa. I don't understand the attitude and work ethic of your staff. discusting service

Gardner Massachusetts store. Dark haired skinny girl bagger, rude, sassy, whiny. I asked her to not fill the bags so heavy please, I've had my hips replaced. You'd of thought I told her she was dying. She went off, well you have to communicate with us, let us know, WAH WAH WAH WAH.

Uh what does she think I was doing? You do not treat paying customers like that "EVER". She walked away like the 5 Yr old she was acting like. Disturbing behavior, and extremely unprofessional. I'd say get her checked for drugs she seemed strung out, speed, cocaine, crack something.

It's bad enough we have to put up with a distressed economy and your prices are too high. But when the help who gets paid well enough acts like a spoiled child. You have more problems than you know.

An employee was following me around the store. When I asked her to please stop staring and following me she flipped out. Calling me names, throwing a tantrum. When I asked for her name she to me to go f myself and walked away.

I went to the managers booth to file a complaint and the manager told me he didn’tbelive me and that I was a liar because she’d never do that. I told him I had it recorded and he told me to leave the store or he would call the cops on me.

I asked him for his name and he said “Dave” now leave my store. This is unacceptable. I have shopped at this store for years and never have I been treated so poorly.

Went in last night a little before 7pm and both your floral and bakery departments were closed which was unfortunate since I was there for a cake and balloons. I asked someone who seemed to be in charge and she was very unhappy about me needing assistance.

Her name was Zaria or Zoila not sure she didn’t seem to want to tell me. I then waited in floral for a few and went back to see if she was gonna help me and she rolled her eyes and said she was busy.

Mind you I shop there often as I have a family of 5 and my grocery bill is quite high. A very nice employee named Katelyn helped me get balloons and even wrote on a cake for me. She may have saved you from losing a customer because before that I wasn’t going to shop there anymore.

I am a customer service manager myself and found this to…

9 oz. They were listed on the E coupon which I had clipped and was available to be seen on my IPhone. 00 coupon for the Pepsi' When I was checking out and ready to pay my bill, I asked if the E coupon had been applied.

I was told no by the cashier and I questioned why not as I had clipped it which I showed her on my phone. She had no explanation and then she summoned another employee who tried to tell me I did it wrong yet I showed her the e coupon that was on the phone.

She then stated again,that I did it wrong and summoned another person who stated that the "system" was down and could not process the coupon. I asked how I was to receive the $2 off and I was told…

I'm really upset about the quality of the paper bags you have, Groceries are too expensive to be shoveling up off the ground when the bags tear apart. Not only one bag but three out of five. It would probably be nice if you could find an alternative or go back to plastic.

How I got through this without using profanity I don't know... I'm sure lots of other people feel the same. I've been redirecting my shopping to other stores which use plastic but sometimes I have to go with the convenience of location. Thanks Wayne Lacroix

The price chopper at Albany, Shaker and Osborne Road should hire more people to customer service counter is never open for people that work until 5 o’clock very inconvenient. Now I’m very unhappy customer.

Back in January I stopped at my local Price Chopper and ask for a new Advantage card. They took my information looked at my driver's license Etc they said it would be 7 to 10 business days. Well two weeks later still nothing so I called customer service and the lady said that all they didn't put the apartment number so it'll be another 7 to 10 days still nothing so

then I called back and the guy that I spoke to gave me attitude about it and he said it would be another two to three weeks well here it is 3 months later and still nothing. And I have points expiring on my card and I can't even use it at the gas station

I went to your store in warwick ny 10990 after shopping and going on line hallmark having all my groceries rang up and i packed them while 3 workers watch me and went to pay with my credit card and was informed after my card wouldn’t go through that there internet was down abd would only except cash and then was told “”our internet hasn’t worked all day and

if i would go hone and bring back cash which was absolutely unacceptable I would like to know why they don’t inform the customers at the front door that their credit card system is not working instead of making an idiot out of their customers so after packing all my groceries I had to leave them there and then to ask me if I wanted to wait to get my bags back I was furious the worst customer service I’ve ever seen and

I spend a lot of…

Due to the lack of customer service and on-going frustration with the current status of the staff and poor management of this store I will no longer shop at Price Chopper.

On what typically is my trip to the Slingerlands Price Chopper, on my way home from work, I came to the realization that I can no longer tolerate entering this store. My groceries and pharmacy expenses will be spent where I am treated with respect and provided the service I am entitled to.

Here are a few specifics from yesterday.

Arrived and went straight to seafood Department. Affter waiting at the fresh fish counter, calling out numerous times for assistance from a staff member who finally appeared from the back. I inquired about the freshness of the snow crab legs. I was told they were fresh. So I had 2 pounds…

I have been your customer for many year, you used to have the best sandwiches and bagels ever but now your stuff is just garbage Witch is why I now shop at Hannaford. I miss the old Price Chopper, market 32 sucks!

I’m complaint about store 183 we have rented a rug doctor twice and both times the machine doesn’t work we tell them it’s not working and all we get is ok we’ll make sure it gets fixed . No one offers a refund or an extra day when we do ask for a refund we get told it can’t be done me and my sister know that’s a lie we both worked at price chopper that is a lie and this experience is completely unexceptable

I'm very disappointed that you have stopped carrying Jimmy Dean breadless egg sandwich. I though you were trying to be more gluten free not less. Now I need to find another store that carries them. Bummer because I have been a loyal PC shopper forever.

I had Mrs G for a teacher in 3rd grade at Hillside. Very disappointed.

While Grocery shopping this morning in the Alexandria Bay Price Shopper the Cashier was the rudest person I have ever meant. She was slamming the groceries, we bagged our own. We didn't realize that it wasn't 8 am we had beer in the cart without any explanation she said Nope your not buying this you have an hour.

She has no idea if we were from NY know the NY laws for alcohol. Unfortunately due to this experience we will be taking our grocery shopping business elsewhere. Sadly we have shopped in this store since the day it opened, but don't feel as customers we should be treated in this manner.

Dropped script off at pharmacy @ 3:30 Thursday. Told it would be 1/2 hr wait or can pu Friday. Two o’clock Friday told it’ll be half hour wait. I would’ve stayed yesterday! Very poor customer service. But that is nothing new for Price Chopper.

Why I do business here? Awaiting a reply!

I live about 30 mins away from price chopper so its not a fast trip to return/exchange things. I bought expensive ground lamb for dinner tonight and got it home and it was expired on 1/25. I found this out when I opened the package and the smell filled the kitchen.

Now i have to do an hour round trip to return the ground lamb i bought today on 1/27 and find something to make for dinner for my family in under an hour. You guys REALLY need to get better about making sure you dont have expired product sitting on shelves.

I purchased the lettuce mix that was on sale today. It's not Romain lettuce it's romaine stalks. Wtf I could have brought the same thing at Aldi for a lower price. PRICE CHOPPER is to expensive.. I will now drive 15 minutes instead of 5 to get my food.

Price chopper executives are too greedy. Shame on you. People in palatine bridge area are low income. That's just greedy and shame on you.

Produce is awful, no one cares. I keep giving you guys a chance, you’re local. 33 on sale. I get them home; all mushy and way past date. Awful I’m the trash. I’d rather not make donations to your store.

I work hard for my money and tired of the rude Indian girl attitude at the service desk.

I’m a frequent shopper here and never had a problem. I brought my step son to return bottles so he can buy a few Christmas presents for his girlfriend. He had 5 small bags of returnables inside the deposit area at 4:10.

We were kicked out because an employee came out andsaid is was closed. I looked up online and called the store to make a complaint about because it says it closes at 5, might I add the call and complaint was done before 4:30.

I had time to do all that and write this and it now 4:38. So technically we would have been done and out by now but we’re kicked out even though it says it closes at 5. I’m not trying to get anyone fired and wouldn’t want to be the cause of that for anyone especially this time of year.

With that said I still don’t appreciate being lied to and kicked…

The customer service at the Norwich NY location is atrocious! No thank you, no your welcomes. I’m giving you my hard earned dollar and you don’t have the respect to say thank you? Price Chopper are you training your staff right?

Are you not paying them enough? Why are the taking out on customers? Purchased a slice of pizza and it was not even warmed up and they staff had no gloves on! No thank you at all! I threw it in the trash! Very unhappy!

Glenville market 32 Pharmacist on duty on 11/25/22 is extremely rude on a consistent basis. Went to pick up a script and as I was spelling my name to clerk . ” Not the first time she has been this rude.

Will be switching my scripts to another pharmacy’s

So on Thanksgiving I was at Price chopper returning cans and bottles because I was sure on cash so I had to get things for the rest of my Thanksgiving dinner I returned all the cans the total amount of slips I received for $40 the lady told me that she cannot return that much money and slips she could only return twelve dollars so I said to her well you guys have my cans and I have no way to get them back the lady tells me I don't care then

I said to her well there is no signs she said yes there is they're right in front of you well I have a problem with reading and writing and I told her that and then she said to me something that was very offensive in front of many other customers ever in the store she discriminated against me and it was terrible I'm to the point where I am probably…

Hello, today i went to price chopper in Fulton New york. I picked up a few things as usual; and also some sushi for dinner. This was some of the worst sushi ive ever had, it was old and hard and tasted off.

An unusal thing as i get sushi for dinner her after work atleast once a week. I purchased a chef Sampler and a crunchy shrimp, i was able to force myself to eat around half of it before i just could and tossed it.

I was looking to see if i could just get those 2 things replaced i dont want any refund or anything like that. Normally i get the sushi around 11 pm so it being so bad at 5:30 was just strange and offputing.

Went into price chopper with friends and dog. (Mini poodle was carrying the whole time) entered the doors cashier turned her back (deff saw the dog) proceeded to shop quickly as the store was closing in 5 mins. She says the dog can’t be in the store politely I leave.

The customer infront of us questioned the cashier about it being an emotional support dog. The cash register lady proceeds to be rude and says that is not a thing and people are liars and skanks, I don’t know about anybody else but I wouldn’t personally want somebody talking to customers that way.

When they are simply trying to get their stuff and get out and no problem was given.

I was paying using my credit card the gentlemen was kind enough packing my groceries and was annoyed as i was slow and commented can you get your cart over here i dont mind but your holding me up ! Sad u get treated like your stupid really !

The worse experiences at Richfield Springs store never will go there again ! I worked in this same field its called being respectful and kind it isnt that hard ! Shouldve just left then !

New sweepstakes wheel does not add points correctly. Missing 1500 total from 3 wins. I called cyst service and she said she fixed it and added them back, but the points never were added , again.

Nasty little girl manager that laugh like hyena at Marshalls Creek Price Chopper at night. Very rude to co-worker in front of everyone. She needs to learn manners. Should not be manager. 0 stars!

The brake shop in Gardiner I have so many complaints that you don’t have enough time your employees are some of the most rudest people I’ve ever met and I’m not the only one who feels that way I’m 50 made to feel like I’m 10 I’m asking for something crazy every time I go in there people are rude I just wanna boycott your store

Price chopper in a Lenox Ma never remembers to run coupons through. But you better believe they remember to ask you more than once If you have anything on the bottom of your cart. With prices outrageous in the store coupons help.

Won’t be returning for a while. Will go save money elsewhere

Currently shop at the Endicott North Street store. The deli department is under staffed to service customers. Usually only one attendee waiting on customers while others milling around department doing other things. Is not customer service the task at hand.

While I realize self service is your preference, this does not work for those that want what they want how they want it. Another thing that is annoying is checkout. Again self checkout is your preference. Why so many checkout lanes in the store without personnel to occupy.

Bottomline: Price Chopper is not in fact providing the shopping experience expected from a major chain. Thank you for the opportunity to provide my feelings. Phil Pero

Today July 31 I was at the Cooperstown NY store and had an un-customarily negative experience. The "simply done"single paper towel roll had no price tag and I reported it to a store associate and he told me he works the front end and is just helping out in the aisles.

He didn't offer to find the correct price or fix the issue. 99. 99. She told me to report the discrepancy and to report it customer service and it wasn't her job. "Wasn't her job"? Did she expect me to wait in another line?

I told her it was her job because she is an employee and she should follow protocols to…

I was @ Glenville store this afternoon. I bought 3 donuts, when I got home, I noticed I was charged for 6. I can't watch & bag @ the same time.

We ordered a triple play seafood dinner. In the past one dinner was enough for both of us. We waited an hour. When we came a little early to pick it up, it was cold. We got it home and it was a disgrace.

We had a half of a piece of haddock. Four shrimp. Barely a dozen of the tiniest scallops I’ve ever seen, and 14 shoestring French fries. Seriously… something told me to open it up. If I had I would have walked out and left it right there. You should be ashamed.

It was like we were the last order and they ran out of everything. I hope to hear back with some kind of explanation for this or Everyone on Facebook will hear my story. This is unacceptable, even in these times.

Weekly Ad is Misleading on at least two items.

Before we go any farther, my work history includes Albany Public Markets - grocery, dairy, & meat-cutter (where #39 sits now) - Weis Markets (Newburg) - Meat Manager, - Grand Union - Meat-cutter, Butcher Block Manager - Price Chopper Grocery Night crew & later, meat-cutter. Kroger, meat-cutter, Ass. Meat Manager. I have Grocery/Customer Service Experience.

The Ad in question is week of July 3 - 10th. Two items misleading and ONE very major issue with meat sales at Store #039 where I do approx. 99% of my shopping every week.

My visit was on July 5. 2020 @ approx 10:45am. The items that I feel are misleading in the Ad are 1. Bumble Bee Albacore Solid White Tuna - "Save at Least" $1.99 - Store #039 price was $2.49 BOGO. 2. Market 32 Cooked…

I needed assistance in the self checkout and the man was very rude about my asking for help

Hello, My fiancé and I are getting married in just ten days. We had a consultation with the floral manager Kayleigh from your Amsterdam store on February 22, 2022. We called on June 11th to go over our floral details.

It was during this call that we were told she no longer was employed with Price Chopper. Although we had left no deposit (which we did think was strange, but was assured it wasn't needed by the floral manager) the store did have all our paperwork.

Everything we had gone over with Kayleigh on the arraignments for our wedding. We understand the store is short handed.

However, when we asked if they would still be able to accommodate us the store manager (from Amsterdam) said yes, absolutely. Since that conversation we have been given the run around in trying to contact…

My mother stopped in the get flowers at the Sidney NY, store the lady and manager of the store was very rude and would not even consider completing my order the way I wanted. All I wanted was to take 2 flowers and wrap them in the same plastic yet she said she would not do it and I should leave and come back the next day cause she wouldn’t have to deal with her I have video of this and will put it public if needed please take this and make it right

I am a long time customer of Price Chopper, both in person and by Instacart. " They have been servicing my address for a long time without such fee. I do not live that far away or I would not be driving there to shop in person.

The new fee info states that some of the money goes to the drivers due to increased gas cost. There is already a gas surcharge. I am not so sure what "some" means. Probably most goes into the till of Price Chopper.

I am a caregiver so I have gotten Instacart service when I am unable to get away due to caregiving duties. Basically I am a front line worker, as I have no responsibility for the person. My friend has no relatives and no money to pay for help so I help my disabled friend without charge.

Price Chopper charges a service fee and a "heavy order" fee…

On Friday, April 29, 2022 I paid my last visit to your stores. Over the past few years, I have spent several thousand dollars per year in your Great Barrington and Lenox stores. Just in the past year, for example, I have spent over $4,000 in those stores. No more.

I had a visit with my dermatologist on the morning of Tuesday, April 26. She submitted an order for a cream to treat my skin cancer to the Great Barrington Price Chopper pharmacy, where I have been getting my prescriptions for many years. I was unable to get to the pharmacy until Wednesday afternoon, where I was told they had nothing for me. After I expressed surprise, they looked again and said they did in fact have the order but they did not have any, so would have to order it. I wondered why they had not already done that,…

On Friday, April 29, 2022 I paid my last visit to your stores. Over the past few years, I have spent several thousand dollars per year in your Great Barrington and Lenox stores. Just in the past year, for example, I have spent over $4,000 in those stores. No more.

I had a visit with my dermatologist on the morning of Tuesday, April 26. She submitted an order for a cream to treat my skin cancer to the Great Barrington Price Chopper pharmacy, where I have been getting my prescriptions for many years. I was unable to get to the pharmacy until Wednesday afternoon, where I was told they had nothing for me. After I expressed surprise, they looked again and said they did in fact have the order but they did not have any, so would have to order it. I wondered why they had not already done that,…

I was checking out in your Edwardsville PA store last night May 7, 2022 approximately between 7:30 PM and 7:45 PM in the self check out lane and looked up to see your associate Melissa O wearing a shirt that read in big letters “FU46”. I said nothing to her at first but after I paid for my item went straight to the person I thought to be the manager (she called herself supervisor) and told her how offended I was that someone representing your company would have such a offensive shirt on.

I said it was her right to be on either side of the political debate but does this represent a family store to display curse words to their customers. Why is Market 32 associates cursing at their customers? I demanded that she send the associate home to change her shirt and she kind of giggled and said…