The price chopper in Cooperstown, ny is the worst store to shop at, the front end supervisors are very rude to staff and customers,they goof off take breaks together ,1 of the supervisors Brenda stegan is dating the night staff.she has only been there a month and was made supervisor ,she is not very smart at all
Had a package of PC frozen spinach I bought several weeks ago. Went to use it for company the other night. When I opened it, there was a little wall of ice and the box had green stains all over.
It appeared that it had been defrosted and refrozen. Since that’s a “no-no”, I chose to throw it out rather than risk giving my guests food poisoning, I have sometimes wondered if food isn’t left standing around before it is properly refrigerated.
Such a disappointment and troublesome given the rising food prices. Do I dare try to buy more spinach there?
Hello... Hi... Yes... To Whom it may Concern...
I have a Clomplaint about the Grocery Store... Not just your stores... every Grocery Store... along with Department Stores etc etc...
I HATE the Music in the Stores... I don't care what of Music it is... I HATE it all... Well maybe if you had elevator type Music would be okay
Only all of this Country Rock-N-Roll Hip Hop Pop Drug Music etc etc... Music by these Drug users & addicts... You can flush all this Garbage down the Toilet... Maybe some of it is okay when it's on the radio outside the Store... Only I don't like Shopping for Food with along with other things while this music is Blarring over the Loud Speaker... Like hey look at all of this Heroin Smack on the Shelves... like buying some Water... Hey it's all laced with LSD Sunshine..…
I was able to speak to a higher manager who apologized and said would take care of it.
I used to shop at the watervliet price chopper,but don't no more the have to many bare holes on there shelf's and this store has been this way for a while I'm not understanding why and how can you run a sore if you don't have the product I go to a different store and shelf's always full someone needs to check out why the shelves are bare or cycle counts are not being done
I have been using Webster mass price chopper bakery to order birthday goods since I’ve been a mother for 8 years now. My daughters 6th birthday is today. The last two years both of my kids birthday orders for the months of November and February were either wrong or not made at all and all my order except for this recent order were made up to 3 weeks in advance.
This order I made 24 hours in advance, no where in their bakery does is state any type of time frame they need to be given when making a cake order. So I called the day before and specifically stated if it’s too short of notice please let me know now and I’ll go elsewhere.
The gentleman I spoke with was very polite and assured me that my order of 24 cupcakes would be ready the following evening. The following evening around 8pm I…
I bought a precooked rotisserie chicken for $7.99 . It was the size of a Cornish hen and so burned and dried out there most of it away . I can buy one at Walmart for $4.99 , twice the size very moist and great flavor and not burned
I was shopping at ur store on Madison Ave Albany ny. One of your employees was pushing cart and almost hit me. I told him he needs to relax. He goes off tells manager I cursed him out. Assistant manager comes to me.
Tells me the guy is a nice guy. I’m in the wrong. I asked him to look at camera. He cant. He gets manager comes. And tells me I’m very hostile. Wen I’m trying to explain This was really nerve annoying.
I asked her to look at camera. She cant. I don’t understand. Theresa Campbell. Is the manager. They r both telling me. I’m wrong. When neither one of them was there. And they didn’t check cameras. I swear. If y’all think your gonna sweep this under the wrong.
U have another thing coming. This was highly unprofessional!!!!
Went to price chopper Oneonta ny at 6pm tonight to do some shopping. Wanted to get some fresh red meat but it was all getting covered up and put away. Went to the hot food section to buy a cooked chicken and a couple of hot meals. All put away. No one making pizzas.
This is 6pm people, dinner time. Others in the area were also frustrated. Talked to a manager and she said sorry, we don’t have enough help. Really? This is price chopper. very disappointed.
They take the phone off the hook because it’s ringing too much. They don’t know what’s wrong with the automated refill system. And they are very slow to accommodate you.
I was at Price Chopper last week trying to purchase a container of strawberries and every container had mold on the majority of strawberries. I have never left a bad review on anything in my life but this horrible to be selling strawberries that are covered in mold to people.
How could you want to sell a product with mold to your customers? Tonight I had went back to the same store for a tub of ice cream. I was so disappointed when I got home the entire thing was freezer burned.
How can you keep products on your selves that are covered in mold or freezer burn? This isn't right to do to your customers that spend money on your products.
Earlier today I sent my adult daughter w her younger Special Needs brother to do our weekly shopping @ the Norwich Price Chopper on Rte 12. She stopped @ the Deli counter & asked to have some sandwiches made. The young man who had been standing behind the counter appearing to wait for them was Hostile & Rude in the Extreme in his response to her request.
My daughter has subsequently learned, after speaking w the Deli Manager, that the Deli does not take requests for sandwiches. My daughter responded to the Deli Manager that the person who spoke to her should have just politely told her that rather than being Abusive.
Since this employee had been watching my daughter & son approach the Deli our suspicion is that this employee was Hostile because my son is of Asian descent; I doubt if he'd…
Went to New Hartford NY store last night. 12/23/2021 10:45pm purchased a visa gift card for 300 dollars. When the clerk cashed me out it said card could not be activated but yet it charged my debit card the 306 dollars.
She said there was no manager to help or void it out to call the visa 800 number. I did and they said bring it back to the store . Which is 25 miles away. How can you allow a store to be open without a manager.
At the self check line if you have more food than you do food stamps you have to have an attendant come over and ring your purchase through her terminal. I scanned my card four times and went through this whole process and she came over and then I scanned it again and waited and waited and she came over and finally after the fifth time, 15 minutes later, she remembered that she needed to manage the food stamps.
How humiliating and stressful to even have to have an attendant involved while everyone watches. Like it's not embarrassing enough to hit hard times!
my name is Kevin Hil and i frequent the Price Chopper located in Shrewsbury ma, I am extremly upset with how long i had to wait at the meat counter, i waited 10 min, which is rediculous to begin with, then i go down to deli and ask for them to call someone to meat counter, again i wait and wait and wait, until ive exauted all the patience i have left and
just leave to finish getting my other groceries, i check out and am still very upset about not being able to bring meat home to my family, so i ask to speak with a manager, guess what happens next!! It and wait onece again until i give up and just leave, this happens 90% of the time for me at this store, there is never anyone at meat or seafood counters, how hard is it to put a bell or some kind of devise to let employees know someone is…
I use Price Chopper Pharmacy for all of my prescriptions each month. Most of the employees are kind and helpful, except for one. Now I understand that people have bad days sometimes, I have them myself, and I don't go around reporting everyone for having a bad day, but this issue is far from that.
Jill at Price Chopper Pharmacy in Norwich, New York has been repeatedly rude and unhelpful to me, singling me out due to the medication that I am on. I don't take this medication for the typical reasons of substance abuse that people think of when they see this medication, but regardless, even if I was, that does not give anyone a right to single someone out and continuously be rude and unhelpful because of it.
When I call about other medications, such as antibiotics, she does not act this way,…
False advertisement on hours. Employees do not care about customer care or customer approval.
I live in Newburgh and shop at market 32 everyday and there’s a lady in the front end who I was told is the manager mariceila she was very rude and none professional to me I didn’t get the service I need I try to explain to her my item was already open and she I couldn’t return it but in aggressive voice
People working in ANY of your pharmacies should be mandated to be vaccinated for COVID. Why would you allow an employee handling drugs for elderly, ill or sensitive people without a vaccination???
I learned today at the Glenmont pharmacy that one of my favorite people (who handles all of the prescriptions and other meds has not been vaccinated. I was very upset by this as she had just used a pen which she handed to me and stood there talking with me for 10 minutes, albeit with a mask, but in this sensitive area, I do NOT think a mask is enough. Do you?
Very, very disappointed.
i have never written a review for any thing!!! i just am totally discussed with the meat at my price chopper i have been shopping at this store for over 7 years and it just keeps going down hill i have had to throw out meat in my last to shopping trips....
it looks pink on outside and all grey inside... chicken thighs on sale yuck unless you cook right away doesn't seem to last even close to SELL BY DATE i understand things are not like they were a few years ago but there is no need to sell bad meat
The rude pass off from department to department when trying to pick up my catering order that was place 4 days prior was appalling. The Stromboli and sub employees we awful to me. My order was no complete nor did anyone want to look throughly for my whole order.
The only nice one was Jill in the cheese department was the only kind soul who apologized for not having her portion done because she never received the order. I NEVER order catering from market 32 again.
99, $1 off the regular price. Supposedly, making the selection on line gives a credit for the item thru the store card . When I got home I checked the register tape and found the sale price had not been credited.
This is the second time I have experienced this, only this time I did not discover that I had not been credited until I got home. The amount is not great; in each case it was only $1, but to me it seems little more than a scam.
My confidence in Price Chopper has plummeted. If they are going to treat me this way, then I might start shopping at a different grocery store. The other store may not have coupons, but it seems that Price Chopper also does not.
Our local store #164 never have enough sale items stock. It’s almost like Bait & Switch of yesteryear. I will travel to store #12 to purchase my items.
worst customer service at the deli counter, the workers were absolutely miseraBLE. Then at checkout, people were on their phones while working. the kid taking care of us was telling people behind us to go to next register where these was no one working. RUDE,RUDE,RUDE!
what happened to the smiling faces and the greetings we used to get. very bad service.
Re: Glenville, NY store
The wing bar is back and I was very excited about that - but the wings are either totally unlabeled or obviously inaccurate every time I go to this store. When I went yesterday, some were labeled "garlic parmesan" but were clearly actually barbecue or regular wings.
I have only actually purchase wings once since the bar reopened, because it is obvious I can't be sure what I've got. I would REALLY live to get some wings one night, but I need to know what I'm buying.
(My favorites are duck sauce wings, garlic parmesan, or barbecue. Sadly I do not like hot wings and last time the hog wings said they were chipotle barbecue? So I didn't buy them? But maybe they've always been chipotle and they weren't too hot so I didn't notice? Unclear )
I went into the Wyoming Pa Store had a problem with self check out. The young Girl Raleigh ignored me when I went to confront her about my issue and she continued to grab with fellow employees. While I could not get ahold of store manager she was no where to be found.
I left items in the bag and walked off . The machine did not let me complete the transaction .
In the Massena ny one there is a girl there and she is beyond rude all the time she goes on Facebook and writes things about her customers which is totally unprofessional. If she hates it so much then just leave.
I want to be left anonymous, but I’m tired of it, I will send you one picture of how she degrades customers. She has been saying this stuff for the last month
Just recently went shopping there and if course as everyone is complaining about the prices, and understand about some of the reasons shipping etc, but there is plenty of beef and rancher's all say the same. 00 a pound, absolutely ridiculous. 99 a pound.
Totally done with Price Chopper/market 32. To many times, doing my shopping exclusively at BJ'S from now on.
I shopped at Manchester Price Chopper at April 9th and when I went into my fridge to get cheese and Orange juice in a container. I notice that all the cheese had mold on it and the juice build up pressure.
I open the juice and it spilled all over and smelled. So I looked at the fruit and Veggies I purchased they too went bad in matter of 3 days. I'm very disappointed because the store customer service during the "stay at home" are very rude and on top of it all the food quality is diminishing.
It's hard enough during this COVID-19 pandemic that when getting grocery we have to be treated like savages and are given the lowest quality food from these grocery store during these times, shame on you.
the pharmacist at the Warrensburg Health Center Pharmacy was very rude and unprofessional to my customer I am a cab driver in this pharmacist told me his name was Jared which I don't believe that it was because he would not give me his last name they were rude and unprofessional my customer was very upset that he started screaming at him and would not give him the prescription he was there to pick up
Went to shop during senior hour 6 am, on Friday, yesterday central ave store Colonie. Shelves were empty, no soups of any kind no paper products, no fresh baked goods , I was told still 45 minutes away from fresh baked bread.
So apparently it’s ok for seniors to come in and shop leftovers from the night before whole store is preparing for the 7am crowd. Thanks, had to go to another store to get fresh bread and soups tuna ..
49. The Covid-19 driven policy of no refund/no return was cited when I tried to take back the package which had puffed up in my refrigerator when I retrieved it for dinner. I had bought 2, and only one was obviously bad.
An obvious return of funds was in order, but now Price Chopper is entranced in my mind as a company that won't stand by their product, and indeed sells bad meat. I understand the need for caution, but they just lost a customer.
One who communicates with others.
I when to price chopper in Hamilton NY. I when to the self checkout. Susan was wonderful. When I went home I looked on my bank statement. I showed I was charged twice. So I decided to go back that day so she would remember me.
because I was trying to move money from my savings to my checking and it was popping up with a partial payment. So Susan takes me to customer service. And unfortunately there is where I was very unhappy. Brenda seemed like she was unhappy to help me or take care of me.
And I couldn't say any word because all she said was I couldn't understand and I don't know what you're talkin about. Maybe if you would have listened instead of yelling at me. One of the worst customer service has I've ever had.
unfortunately I don't think I will come back maybe I will go to my…
Wanted a apple crumble to pie not one left in the bakery all kinds of others it's apple pie time of the year
My husband and I went food shopping on Sunday 10/27 and purchased baby back ribs. The tag with the price and best buy date said use or freeze by 11/05/19. When I went to cook them Monday, they smelled horrible and the meat was slimy and discolored.
This was not apparent when we purchased since they are tightly air wrapped, and labeled, making it hard to see the meats appearance. I brought my receipt and the ribs back to the customer service counter to get a refund.
I noticed on the back of the package, a sticker stated use or freeze by 10/05/19. I want you to know, the woman at the customer service was not friendly at all, and she never apologized. I thought that was extremely unprofessional.
It was a great inconvenience for me to find out while making dinner after a long day of work…
I am so upset I work for Stewart’s in warrensburg I needed ideas for breakfast for tomorrow but I didn’t get out of work til 1 am I looked on the website and I remember the price chopper in warrensburg has a 24 hour sign on the building and the internet also says it’s open 24 hours.
Went there after work and it’s closed. You have a little sign by the bank saying seasonal.. so what is the deal?? Because we live here we can’t get service 24 hours a day only when the tourist are here?? I don’t understand.
Why is there a 24 hour sign on the outside of the building if it isn’t open all the time???
To whom it may concern,Price Chopper ,
I wish to let you know how i feel about my recent visit to your store #40 located on Glen Street in Glens Falls New York .I like to start by saying i like shopping at your stores an go approximately 20 miles to the closest one to me . The prices fit my budget living on a fixed income so its worth the distance .Everything is always fresh never out of date an always in stock .The associates are friendly helpful an clean , which i prefer when handling the food i feed my family .The stores are clean an of coarse the restroom are available an clean . At my age with a disability these things matter .To the point of my letter now .With every business i think there is always a few people that need more guidance then others .I don't know what your associates…
On self checkout your robot lady is too demanding! I like price chopper and like self ck out but thinking of not shopping there anymore if the robot doesn’t stop yelling!!! Walmart self ckout does not yell. We are not stupid, we know enough to put food in the bag, she doesn’t have to tell us over and over and over.
Get rid of her or I’m staying with Walmart!
The BIGGESTComplaint is, not enough registers opened when the store is busy, 2 registers is not enough, when there are 4 & 5 people standing in line.
Once again I feel the need to contact you to complain about how many mart carts are available at the Wilton market 32 I've Been a regular shopper theteforabout 20 years once again the demand for mart carts has out weighed the supplycurrentlythete are 3 mart carts at the store some are very old. 2 were the newer ones with the sensor that prevents you moving if something is ahead of you please don't buy any more of those District supervisor Eric. up with the demand.
Today I waited for 45 minutes tonoavail. I m sorry but I then left went to Wal-Mart and had smart cart. I spend 94 dollars that would have been spent in the market 32 store please assured that you will be add more mart carts to the Wilton store. Thank you.
Thank you for your anticipated cooperation in this matter.
I purchase a package of your 16 count round top vanilla cones and they were delicious and perfect in every way. I enjoyed them so much I went back to the store and purchased two more boxes. I am just finishing up the first of my second purchase and everything was fine until I got to the bottom row.
The entire bottom row of this box is crushed and I have to use a bowl to eat them as they fall apart and melt before I can finish them, The bae code # of this box is 41735 09005 with a best by date of Apr 09 20 and a code of 362677 00:16 FR/LG.
The next box appears to be fine I opened it from the bottom and the cones feel like they are not crushed. I do not understand how one box is damaged and other's are not. The code on the second box is 362677 21:16 FR/LG.
I guess this means the second…
I am not able to see the coming flyer online until Sunday with new system ..I like to see the day ahead so I can compare and plan shopping..Personally I liked the previous flyer system..I get a day in advance at least with Shaws and Tops..
Most recently after making a purchase at one of you stores, i noticed my fuel advantedge points did not roll over to account for the purchase, but instead i got 9 points for advantage, whatever this is. I have received no information about you changing you program, so i call customer service only to find that this was a new program and basically ii will get 5 cents off a gallon instead of the 10 which i now receive.
70 would not be rolled over to my account. All i can say is you people who own this corporation are nothing but a bunch of thieves. You did not inform us the consumers of this program change, not the fact that we would be earning less for our purchases and we would lose what we had built up.
I am preparing a letter to the New York State Attorney General and i am also…
I wanted to know why I am not receiving my Price chopper flyer in the mail. It is now 2 weeks and have not received the flyer. As you know only the flyers that come to your mailbox have the extra coupons on them because the flyers in the store do not.
I do not buy the local newspaper anymore due to various reasons so how am I supposed to get the flyer if you don't send it. I received the usual flyers in the mail but price chopper was missing both weeks.
If you would have the coupons on the flyer in the store there would not be an issue but you don't. Is this a tactic you are doing to keep some people from getting the discount with the coupons? Because if it is I can go and shop at Shop Rite and Stop and Shop because they have coupons too and I always get their flyers.
So Please let me…
I love the price chopper store, and I am very pleased with the great sales and variety of products, as well as your staff,however I do have an issue, and I can't figure out why it is happening. I spend between $200 and $300 each week at my local price chopper.
I look forward to your sale paper, as I plan my shopping around what is on sale for the week. About a month ago, the sale papers stopped and I haven't received one since. My neighbor gets one every week.
How do your figure who receives a paper and who doesn't. My local Shurfine market sends me one every week without fail, but I can't understand why I don't receive my weekly one from Price Chopper. To get the sale paper, I have to wait until Sunday, and than either buy a Sunday paper with it in it, or go to the price chopper and…
Our price chopper in malone ny sold packaged already cooked lobsters for 7.99 a lb. My problem was that the meat was all mushy and inedible...a big disappointment for all if us Just wanted you to know......
I just purchased roses at the Price chopper in Malta. The pickings were scarce but it is my anniversary. 99. When I got home and put them in a vase half of the greenery fell off dead. Maybe they should pull what’s left in the display.
I normally have good luck with your flowers but I’m very disappointed.
I was at the store on May 4 , 2019 around 3:30 pm, at the Deli Dept. The workers never said , I will be with you in a few moments. They acted as if we were not present.
Finally a woman , older ( reddish hair with a bang ) waited on us. She was very rude towards us and appeared to frown at us!. She was unwelcoming and rude!!!! MY husband and I would rather travel further, than to spend our money here.
This has happened more than once at this store.
However, this is my first formal complaint. Thank you for reading our complaint.
I live in Brattleboro Vermont. I do all my shopping at market 32 in Brattleboro the store number is 136. I always by Ronzoni Smart Taste elbow maccaroni. But lately I have not been able to find this product. would you please put it back on the store shelf.
I also can not find cook and serve pudding in the big boxs. Would you please put this product also back on the store shelf. Thank you .
This foreign pharmacy lady is really slow. For the past few years since she has started here, she has taken hours to get my meds. I don’t know if it’s something personal against me but I’m sick of it and she needs to be fired or moved to another location