Qatar Airways

00pm. Please help me to have my…

Do not fly Qatar airways as an expectant mother!

My partner and I had recently returned from our 6 week holiday in Thailand. When we left South Africa, I was already 25 weeks pregnant and informed the airline of same upon our flight. They had in turn noted the information of my pregnancy on their system.

When leaving Thailand, 6 weeks later we checked in at Qatar airways in Bangkok, with all the necessary documentation from the doctors confirming that all was in order with my pregnancy - as per the requirements from Qatar airways. Me being very visibly pregnant requested if we could please get a front row seat, that to my understanding would be allocated to certain passengers such as expectant mothers or families with toddlers/ babies. I had also requested that at the change over flight…

We arrived in Tehran Iran on the 14 of July 2015 in Iran. My lug gages did not arrive and after couple of hours being stranded , eventually were told, they were not sent from Doha airport. As a result we had to go and spend couple of hundred pounds in order to get essentials until they arrive.

Our taxi charged us three times as much for just waiting as well. On my return to London via Doha , again nearly an hour delay ,and also another couple of hours of delay in Doha as one of the passenger apparently was taken ill.

As a result we could not get in in time and once again I was penalised for extra hours of taxi which was waiting to pick me up. I and my family have started to use Qatar air since last year at least three times so far and I intend to do so, providing things go well. my…

We have flight time 1700 hours on 04 Aug 2015 flight no: QR 857 Qatar airways. We arrive at airport almost 1300hours. The flight have some technical problems they unload us from plane before unloading we wait two hours in plane without no AC , no air then we wait about two more hours in lobby than they put us back in plane without fixing the plane.

How I know they didn't fix the plane because inside the plane was hot and AC throwing hot air. They keep us in there for almost hour and half and they unload again when all the passenger make got up forced them to unload us.

In all this time they have not feed us or give drinking water, when I ask for water she wasn't give water, when I start arguing with her than she gave me a glass of water. All this time they not give a food and they was…

we are family of six (3 adults and 3 kids) we were traveling from beirut to sydney on the 23rd of july 2015. our tickets were booked and confirmed from qatar airlines, when we arrived Kualalumpur to catch the malaysian airline we get shocked when they told us there is no seats for us, after a long argument they told us only three of us can get into this flight and three of us has to wait till the next day,and the lady at the desk she was playing around to make sure that the time run and the flight take over, after the flight took over she started looking for seats for the next flight in the next day. we found out that our seats has been sold for people on the waiting list and paid big money for it.

when we asked for a hotel to spend the night they said they don't offer this facility and…

All efforts to get a booking cancellation and ticket refund has proved abortive. My return flight is scheduled for 25th June 2015, from Manila to Lagos. I sent in a refund request on your website but I got a reply to contact the Lagos office for my refund.

All efforts to reach the customer care in Lagos is so futile. I have sent several mails with no further replies. I have tried calling their customer care line countlessly, the number is always incorrect. I am presently in the Philippines, studying.

There is no how I could possibly go to Lagos office in person. Getting my refund before the scheduled flight date would be so much appreciated. I need an urgent guideline for this to be achieved, thanks.

In flight service was very good. Flights are in excellent with good facilities. The way handled Transit Delay passengers at Doha Airport really unprofessional. On 16th, I arrived from Colombo from QR 657, arrived at Doha 1.00AM, transfer counter staff member informed me that they won't be able to check me in to my next connecting flight to Muscat at 01.15 am due to the first flight delay.

I have request them to send me before 8.00 am to Oman as I have to attend a very very important meeting at 9.00 am. I clearly mentioned staff members about the meeting and impact towards my career, they agreed to give me a seat in Oman Air. They kept me two hours in the bench and told me that their is no enough meals in Oman air and they are not allowing passengers without meals. Since I have to stay…

I had booked a flight from London to Islamabad. 05, and I had a change from Doha. When I got off at Islamabad my suitcase had not arrived, so I made a complaint. The person had said that he would find out and call me.

As I am here in Islamabad with my in-laws, and would like someone to look into this, I would be grateful if someone would look into this. All my very important documents, and other things as well, were in my luggage and I am in need of those documents ASAP!

Qatar Airways has a serious problem, the lack of qualified maintenance engineers plus the unprofessional staff; I had the same problem in two weeks. In Amman Jordan QR 401 on 9 April 2015, they dumped all passengers in the airplane and they knew that there was a problem that took more than three hours. As a result I was late to work.

My next flight was on 30 April 2015 to Dhabi QR 1030. They did the same thing but more than two and half hours with no explanation or justification for the delay. They forced us not to leave the airplane as a result I missed the wedding in Dubai that I have travelled for.

I all cases no manager or responsible person, nobody says the truth and unprofessional staff and not implementing the travel regulations. Finally this not or close to a one star airline.

I was in flight from Riyadh to Doha then Algeri on March 22 2015 QR 1167. Unfortunately due to weather problem the flight diverted to Bahrain stayed in the air craft for 5:30 hours then finally left to Doha. In Doha we missed our flight to Algeria and we tried very hard with Qatar air to provide accommodation to flay the next day to Algeria.

Qatar air failed to provide such a accommodation, and we had to do it on our own. My question to you can I provide you with full documentation of the expense so I can be reimbursed for it.

Complaint: Booked seat differs from alloted seat at ccu airport

My Airline reservation code is ZKEENQ ( QR ) & Reservation code is IOGHBA . I travelled from CCU, Kolkta to DFW, Tx. On 15th April' 15. Your Kolkata office alloted us perfect seat No 21A & C but our 2nd part of the journey for 16 hrs duration we were separated by wrong allotment of seat no. 24E & 24J instead of 33A & 33C. For which we requested to cabin staff, but they did not help me saying they are helpless. We are senior citizen aged 68 and 60yrs and assisted wheel chairs. So you may feel the amount of difficulties we have suffered during our journey. It's a gross negligence of services which is not expected from a globally reputed Airlines like Qatar. I shall be happy with your clarification for my sufferings during our…

Qatar Airways has by far THE WORST customer service I have ever experienced in all my years of travel. To call themselves a 5-Star Airline is a disgrace to all the other mediocre airlines out there doing things right and giving good customer satisfaction.

I was on a trip of a lifetime with a month long journey scheduled through SE Asia. They lost my baggage!!!! No courtesy was given, no compensation for the 30-plus days I was without any clothing in 4 different foreign countries, no explanation to where my bag ended up, no word from them for over 3 months...

I started my journey from Dallas (Texas) to India via doha by QR734. We boarded QR 564 (continuous flight) at Doha. 30 AM,I could not find my baggage. I contacted over telephone several times from my flat at Delhi. I was informed that my baggage was not found scanned at Doha Airport.

I feel it might not have been loaded at Dallas airport. Please help me in getting my baggage!

I bought a first class ticket to travel from Doha to Alexandria (Bourg Al-Arab) last year on 1st June 2014, and return from Alexandria (Bourg Al-Arab)to Doha on 15th August 2014. Ticket Number is [157-2341893586] and Booking Reference [54UWTX]. For some reason, that is to attend a conference in Tunisia, I canceled the reservation from Doha on 1st June, and I travelled from Tunisia to Alexandria using another airline. On my journey back to Doha, I approached Qatar Airways in Alexandria ( located at Hilton Green Plaza Hotel- Tel: 00203 4204033). I showed them my ticket no.[157-2341893586] and they booked a seat for me on 15th August 2014 with new Booking Reference[ Y4UG66].

My complaint is this: I went to Qatar Airways Office at (Recreation Center, Qatar Foundation wherefrom I bought the…

I bought a first class ticket to travel from Doha to Alexandria (Bourg Al-Arab) last year on 1st June 2014, and return from Alexandria (Bourg Al-Arab)to Doha on 15th August 2014. Ticket Number is [157-2341893586] and Booking Reference [54UWTX]. For some reason, that is to attend a conference in Tunisia, I canceled the reservation from Doha on 1st June, and I travelled from Tunisia to Alexandria using another airline. On my journey back to Doha, I approached Qatar Airways in Alexandria ( located at Hilton Green Plaza Hotel- Tel: 00203 4204033). I showed them my ticket no.[157-2341893586] and they booked a seat for me on 15th August 2014 with new Booking Reference[ Y4UG66].

My complaint is this: I went to Qatar Airways Office at (Recreation Center, Qatar Foundation wherefrom I bought the…

Dear Sir/Ma, Complaints - Menu Served. The MD of my company travelled on Qatar Airlines from Lagos, Nigeria to Guangzhou, China on Wednesday, 25th February, 2015. She returned from there to Lagos, Nigeria as shown below: On this last trip to Lagos, Nigeria she was served a menu - a menu that looks like spaghetti and this gave her a very long, frustrating problem.

She developed rashes on her skin and this disturbed her for days. Please we need to know the type of food served and why it gave her so much health issues. She had to go to the hospital and was given medication before this subsided.

We had held Qatar Airways in high esteem and this type of problem is unexpected and this is a source of worry. I hope your Airline will attend to this and reply this message. I look forward to your…

It was 23.03.2015 when I Checked in my luggage at DAR Airport to Bengaluru.Unfortunately after arriving at Bengalure I detected that my Mobile Phone was not in my bag,I didn't believe my eyes.The only thing which make me unhappy is that I'm now missing my lines which were in that phone.I'm taking another flight QR 573 tommorow from Bengalure to Doha then DAR.I wish to get more information on this otherwise it is a shame to the company and may Be I will take further action.

I was told that I could stop over in Doha for one night on my way back to London provided I leave within 24 hours and one change is free Now they tell me that They don't have seats in my category to be able to do this being busy period. I have no way of knowing in the absence of transparency if it is true It seems they want to not convert my seat into another category for me to utilize the facilities they dangled in front of me when I bought the ticket This makes a mockery of the provisions stated a no one can use them s the airlines are always busy.

Based on visa problems my girlfriend could not board her flight to Doha while their own website said it was NOT a problem. The airliner was just afraid of getting a fine. I decided not to leave my girlfriend behind of course and lost 1100 euro!!

I send an email, but NO response!!

This is to bring you in notice that there is a person who is working as a (ATS) or a (Flight Parking Executive) on a International airport. Who is only 6th standard pass and he have submitted Graduate fake certificate's.

000/- Q'Rival to One of a big officer who interviewed him and a senior of officer too, Please look in to this matter. As a well qualified and a needy person are left behind. The accused Name is : IBRAHIM MOHAMMED ALI SARGURUH.

(2) OLD Passport no :B2910418. (3) Date of issue: 19/10/2000. (4) Date of expiry : 18/10/2010. (5) Indian

I had a number of problems on a flight from UK to Bangkok by Qatar Airlines. 1. The airport staff in Manchester were rude and unhelpful; I guess they were stressed out but the supervisor was too busy to even speak to us on the telephone when we checked in. 2. My family were 2.5 kg overweight (10kg in total) for which we were charged 433 UK Pounds. 3. I find this charge would have been expected on a budget airline, but not on one so called a 5 Star airline; as an expat I have often travelled with a few kg extra and never had a problem. 4. Fly by EMIRATES they are excellent, and they also offer a much bigger baggage allowance,

5. On the flight from UK to Qatar, the seat was quite dirty, tons of dirt and stuff shoved in the magazine rack, dirty seats. I suspect that UK ground staff are…

My wife was returning to Amman, Jordan from Peshawar through QR 347 on 14 January at Peshawar Airport. My wife has a special multiple entry visa emborsed on her passport from the Foreign Affairs Ministry of Jordan because I have a full diplomatic status in Jordan being the country head of United Nations. She was refused boarding because the staff on the check-in counter could not read Arabic and misread the date of visa being granted (2-8-2011) as the date of expiry of the visa whereas it was clearly written in Arabic that the visa is valid for one year.

My wife had to go through severe mental stress because my children are alone in Amman (I am currently in Baghdad) and we planned as such that the day I leave for Baghdad, my wife will arrive in Amman to take care of my children. Because…

Dear Sir, Madam, The flight mentioned in this complaint title had A major AC malfunction, putting some passengers in unacceptable flight conditions for 4:45 hours. Once in the air, the crew managed to turn the AC on. Causing a condensation smoke in the middle of the cabin.

The crew finally turned the AC off in the middle of the cabin leaving us - row/seats 20A to 22B (group booking from the agency Migrator Sa, Switzerland) - with NO AC during the entire flight.

A compensation of any kind would be greatly appreciated.

Qatar Air customer service are dishonest. In March 2012, I flew from Paris to Entebbe (Uganda) with via Doha. My luggage was lost in Doha and took 12 days to be finally retrieved and delivered to the airline office in Kampala (Uganda) where I reside.

When I opened it, it was sheer chaos and destruction, and half of the content was missing. I was told by the Qatar Air rep in Uganda this should be taken care of, and to file a claim ,which I did immediately.

Eight months and many unswered calls and emails later, I now got a letter saying the bag was never weighed upon arrival therefore there is nothing they can do. Nice service.

com. E-ticket was issues to me and I want to confirm it with Qatar airways on telephone number 08448468380 ( Qatar airways reservation ). I rang this number on 04/02/13 and rang this number three times and hold on to my receiver between 18 to 20 minutes all the time message was coming from the answering machine that all our staff is busy your call be answered shortly.

45 and was told straightway that this office will not be able to take call for another three hours. 15 then I was told that system is down. The way the staff speaks or answer call there is no courstey what so ever and no way you can contact Qatar airways. Not happy at all.

Qatar Airways flight QR901 Perth to Doha and Flight No QR45 Doha to Manchester

My husband suffers with a bladder problem so, with a delay in take off, he required to use the washroom as soon as the seat belt signs were switched off. When this time came he got up but when he went to go in the washroom a tall blonde flight attendant (name of Anncunna or similar spelling) snapped that he couldn't use it as the seat belt signs hadn't been switched off. He politely pointed out that they had been as he had diligently waited until that happened to which she didn't reply. I had a later experience with this same member of staff when I was stretching my legs, as you are advised to do on aircraft, and she was in the corridor. I squeezed passed and she gave me a look as if to say I was in the way.…

My name is Md Maruf Hassan Siddique. I came back to London from dhaka shahjalal airport bangladesh on 8th april 2013. My flight number was QR 345. At the check in desk the guy was so rude with me as my luggage was over weight.

I did apologize but he told me that i dont have any common sense. He also told me that I should throw out my stuff from my lugage. I was so insulted and I never been treated such way in my life.

This is my worst experience in my life. It is better to die rather than getting such kind of insult. His customer service was very poor and he is short tempered. At this stage I am very much shocked. I think this kind of staff destroys the reputation of a well known company.

Thats why I find better to complain thinking the future of qatar airways. I want to mention that I…

It has been 7 weeks since I requested a refund from Qatar and still have not heard back from them. I have tried calling the Qatar office and they are extremely ineficient, they either put me on hold for 20 minutes or longer, transfer my calls to 3 other desks or simply hang up.

This is the worst airlines I have ever traveled with and it is impossible to to talk to the staff who seem to have no knowledge about anything but booking flights. The staff need INTENSE training to learn how to respond to customer queries effectively.

I will never fly with qatar ever again.

1.I travelled on QR 84 from New York to Doha on Jan.3rd 2013.I wish to bring to your attention the abruptness and unfriendly manner of your ground staff at JFK International Airport.Admittedly there appeared to be a problem with stand-by passengers for this flight,but the ground staff were handling the issue in a very unprofessional manner.Their interpersonal skills would be rated at 0.There was one lady who appeared to be incompetent.

She thought my final destination[ Colombo,Sri Lanka] was Colombia!On the flight itself, the cabin crew were mediocre.They appeared to lack proper leadership.I would contrast their performance with that of the cabin crew of QR 304 out of Doha to Colombo on 4th Jan.Starting with the warm welcome on board,all of them maintained an extremely high,professional…

This is to inform you about my disgust as far as my Qatar Airways flight was concerned.I took my flight QR299 from atq to doha on the 23rd of dec.along with my granddaughter miss.Harnoor Sandhu.I normally travel in British Airways,but i decided to check out this airline as i had heard a lot of praises about Qatar Airways.Unfortunately it did not uphold my expectations.I was disgusted at the amount of alcohal that was being served to the passengers,who were being rowdy after being drunk and were swearing loudely making it akward for the women.

And they were passing rude remarks about the women present there and also about the srewardesses as well, and were swearing at them in their own language which the poor cabin crew did not understand.I fly back to doha from london on the 13th january…

I arrived at JFk early Saturday morning, around 6 am. The plan was to beat out the Hurricane that was soon to hit NYC on Sunday. Now, being that I was coming from Virginia, ensuring a spot on the plane was of great importance. Before I left the Hampton Roads area I placed a call to the customer service center to ensure that everything was in place for take off. I was assured that everything was fine, and that no changes were on the rise. When I get to JFk, several hours later, the airport shuts down and everyone is told they would have to leave.

Fast Forward to Saturday. Now, I call into the company to ask about re-booking my flight. My past flight QR 84 from Jfk-Doha and then Doha- Guangzhou CHina has been canceled, due to the storm. The Operator sets me up automatically for Tuesday,…

Have send you an email on the 7th December. Want to know what the cost will be to change to a later date, up till today, have not heard a word from you people. 7 days already, try to phone Johannesburg and Cape Town numbers but no reply. Could you please come back to me as soon as possible. My booking reference is YEYXJP AND TICKET NR IS 157-2312141488 and MY FREQUENT FLYER NR IS QR 40843401.

I am asking you very nicely to come back to me as soon as possible. I cannot see why it takes you so long to give me a reply on this. I can get a later flight for the same price, but waiting on you.

Thanking you, Mrs M W Andrew

Firstly, I booked 2 return tickets to Capetown ( South Africa) from Riyadh ( Saudi Arabia) 5X8UW6, 5X8UW6. Initially the flight was delayed in Riyadh. Upon arriving in Doha. The consultants told us incorrect times of departure. Hence, we almost missed our flights.

Returning to Riyadh, one of our bags which weighed 29 kg's went missing. We discovered it was in Doha. I had to go back to Riyadh airport and fetch it last night at 10pm. They refused to deliver it. They condition of my bag and goods are terrible.

The bag was wrapped in plastic and had a fragile sticker on it. The wrapper was torn. It was mishandled. The souvenirs were damaged along with other expensive items purchased in South Africa. I have pics of the condition in which the bag was returned to me.

Kindly explain how I can…

Dear sir, This is the third email I am sending regarding wheelchair fiasco at bangalore airport(BLR). I would like to let you know about the inconvenience I was subjected to at BLR on Feb2,2015 while traveling to Minneapolis(MSP). I am an eighty five year old woman. I had requested a wheelchair services during my travel. When I arrived at BLR I expected you to provide a wheelchair to go to Qatar Airways counter. After several misdirections I was directed to Global Indian counter outside the airport which was suppose to take care of wheelchair requirement for Qatar Airways.When I reached there nobody came even after half an hour wait. I had to enter the airport with my ailing knee.

After confrontation and complaining with the personnel one of them brought the baggages and checked them and…