Radio Shack

I bought a race car for my grandson that would not work or charge up. I was allowed to exchange it for another car. The new car did not work either. I took it back today and I was refused a refund.

I did not have my receipt although store staff remembered when I had purchased car. I was harassed for not having a box. I was not given a box for the car that was exchanged. I left the car at store and left. Lady was very combative.

I told her if you need the 25 dollars that bad keep it

The radio shack store at Westland mall in Hialeah it’s a total disaster. The young lady refused to give me her name and state she is the owner advised me to return the item before seven days and get your money back.

To make a long story short she gave me hell and insulting me saying that I exchanged the iPhone cable for another. I felt very insulted when I have more money and she would ever have not to sound arrogant.

I do not recommend the store.

Dear sir,

I am a resident of Egypt, where I bought a jbl onbeat xt speaker last summer from RadioShack store in Alexandria Egypt, after experiencing strong distortion I returned the product for repair, agreed to pay Egp 1500(equivalent of USD 100)..i keep on receiving my speaker defected, while receiving an appaling customer service. Tel: +201274834422

THIS IS MY 5TH COMMUNICATION AND Y9U HAVE NEVER RESPONDED OR ANSWERED OR ACKNOWLEDGED ANY OF MY LETTERS. IF YOU DO NOT REPLY WITHIN 24 HOURS, I WILL CONTACT YOUR BETTER BUSINESS BUREAU IN YOUR HEADQUARTERS CITY

To: Radio Shack 24 August, 2017 25 August, 2017 SENT AGAIN 27 August, 2017 SENT AGAIN 28 August, 2017 SENT AGAIN I want you to know that I have been a customer of Radio Shack for many years and I have enjoyed your products.

On 25 May 2017, I bought a (battery) for my desktop computer, A NO-BREAK SMARTBITT 500VA for 25,865 mil colones or with conversion exchange rate $43.22. My purchase as in Costa Rica at the Multi-Plaza Shopping Mall, near Escazu. The sales person was cashier ( Caja) CAJA01 CO2T02, This is your sales receipt Number FC02d-00014940

On the 22 day of August ( less…

Bought two batteries for phone batteries did not work employe told me to bring them back with phone which Idid and then tole me she could not tell which batteries i use had recipe and batteries and would not exchange

My husband was in the store in Fremont Ne yesterday 10-24-2016 after 6pm and was looking for a phone battery. The ladies working were very rude and not helpful at all. They told him if it's not on the shelf we don't have it.

He wanted to order a battery and was told "we don't order batteries". He then told them he was there a while back and a guy helped him and ordered a battery for him. " At this point my husband turned around and left the store very angry!

This a terrible way to treat a customer and very unprofessional! I have always had trouble in this store every time I go in there, this is why I do NOT shop at the Fremont store any longer! Ridiculous that you let employees treat customers this way.

I bought a mouse at Radio Shack which didn't function properly so I went to change it with another one. They refused and said we'll send it to maintenance and that's all we can do. Radio Shack corporate complaints office called back after 2 weeks to announce its arrival and when I got it back it was still broken so I went back to them again and repeated this 2 times.

They won't change it or refund it no matter what and they won't fix it. I feel like I was scammed and they don't treat their customers well. I hope they respond to this.

Keith the tattooed clerk tried to tell me that my 3 day old charger was ok n my phone was not so. I went over to the phone store n they plugged in my phone to their charger and got a signal.

They said that they had several complaints abouy this Keith person. S. store and showed him phone ok. He gave me another charger. I brought it home n ok. NOW THE WEIRD PART IS THAT DURING THIS KEITHS TROUBLE SHOOTING HE COULDN'T GET CHARGER TO WORK ON HIS OUTLET NOR A NEW CHARGER, EITHER.

HE TOLD ME TO GO TO THS PLACE THT FIXES CELL PORTS FOR 100$. Or he told me to buy a battery universal charger for 40$. He is smug, insufferable n underlying ly rude. This does not include that he's repulsive.

I believe this store is losing Money due to him. I only went there bcuz other nice store in Wilkes Barre…

I always use to love radio shack since I was a kid but I walked into radio shack at 9001 Fairmont road in deer park right in front of Walmart and the employee named Sean at 1st asked me what I need and I told him and he said they didn't carry my item anymore so I'm still looking around and he proceeds to follow me around the store every turn I made.

I told him if I needed help I would ask so stayed there looking at me.... I asked him if he was ok and he said yes so I tried to continue to shop but the employee just stared and stared and stared right at me!!!

" Well his words were "I'm doing my job" I said if doing your job is stalking people and making them feel uncomfortable then I never need to shop at another radio shack ever again! Thankyou radio shack Deer park texas for ruining my…

Let me begin by saying I love the products you guys have. Products isn't the issue! My issue is with your employee Michael in the Augusta ,Ga. The store is located on Windor spring RD. Let me tell you how he has been to me not once but over and over again. I have spent my money with this company only to get for a lack of words BAD services. Today was the last day I`m going to stand for this kind of services.

On 03/06/2016 at or around 12 noon I went to purchase a part for my system. Upon walking in the store there was one in the building . So I begin to call out to anyone in the store letting whom ever was working that I was in the store. My mind was thinking someone could be hurt or even being rob.

So I called out many time to ensure my safety and the employee safety . Michael walks out…

The customer service representative at the Radio Shack store located at 300 Pine Street, San Francisco, CA, 94104 was rude, disrespectful and dismissive when responding to my questions today. It created very unpleasant experience for me being in this store. When I mentioned to the Radio Shack customer service representative, that he created an unpleasant experience for me and asked him to be more customer friendly, he offered no apology and continue being rude. I really enjoy going to the Radio Shack stores and I hope that something can be done to improve the customer service level at the Radio Shack store located at 300 Pine Street, San Francisco, CA, so that as a customer I continue enjoying shopping there.

I appreciate your help with this matter! Yana

Went to Radio Shack in Newnan Ga and the lady there was just rude. Every time I tried to ask her something she interrupted me and would not even let me explain what I wanted. She was not a very good repensentation of your company and I left and went to the location in Fayetteville.

I think if it is a inconvenience for a sales associate to wait on a customer with respect they do not need to be in that job.

Your personnel are great! Your 30-day return policy is something you would expect from a third world vermin. You will never receive another dine from me!!! A Totally dissatisfied Ex-customer!

My complaint is about the Radio Shack on 1010 Flatbush Ave, Brooklyn, NY 11226. They need to get individuals who are understanding, and professional towards customer. The female supervisor their did not have a name tag, and when I ask associate yuon, her name he was very unprofessional also.

The female only identify herself as I am the BOSS You not buying get-out, this is the how I feel but I could be wrong as a customer. I did not purchase and left the store and will never go back or support this corporation again.

I was a loyal customer to Radio Shack until yesterday's experience I had with an employee! I purchased a Chrome Cast device from your company and was told by your employee that I broke the device, which I explained to him that never happened how he said, then I was called a liar! Which really did upset me and make me wonder why I even shop there? This employee was very rude and disrespectful! In November alone I spent $35.00 on each Chrome Cast device and purchased 3 of them. Now why would I break the device I bought for my son, no mind you this is the 3 Chrome Cast I purchased from this company, I bought 1 for me, and 1 for each of my sons (2). I don't appreciate being treated like I am stupid, dumb or even slow!

I am an educated and very hard working person, and expect to be treated a…

Store : 1018 Al Tahoe BLVD, South Lake Tahoe. M.. 35 min, later with receipt in hand the sales associate ( the only African American male who works their) refused the return or exchange/ credit. He said I needed the original packing.

I explained to him that the previous associate (ES) from 35 minutes ago, a woman, Put it in the trash below the counter. He was rude, inconsiderate and didn't look under the counter in the trash. I will forward the receipt.

I work for a company in Shamrock and our company has a charge account at that store, we spend alot of money in there every month. Me and another co worker entered the store and it had been raining, we went to purchase a part for a piece of equipment, the manager met us and told us not to be spreading mud all over her store and for us to stay on the carpet which i then told her i was on the carpet. She proceeded to yell at us in front of the whole store and told us to get out, i was very confused to what we had done, then she called me a crack head and told me to get out of her store.

I proceeded to make my way out of the store when she followed me outside still cussing at me, i have never been treated so badly in a store in all my life. Radio shack will be lucky if we do not pull our…

Store manager does not mark products in store well. Every time you go in he quotes you a different price. He also quotes different prices for service charges if you are retuning a product. Store does not display any signage saying a return charge.

I would like a response. When I asked him how to talk to someone he took my number and said he would turn it in. A week later no call.

:Salesperson was very brittle right from the start, would not let me finish my problem nor requests. In particular an adapter that had the same four plugs as my automobile adapter had, but would plug into a home wall socket.

After a minute or so of this, I stopped him and very firmly asked him if he understood what I wanted ... does he speak English!?!? ",. I went back to the area ... but was unable to find what I was looking for.

I looked through a couple of boxes, but nothing matched what I needed. The last box I looked in, I couldn't re-close. ] He was straightening some stock nearby and very nastily asked if I was going to leave the box open.

" I started to tell him that I was also looking for a USB cord that converted to micro, but he said again to just get out of HIS store! " I…

I bought a remote controlled car SKU6001089 on 8/24/3015 for my son for his birthday. When we tried to assemble remote control toggle switch was broken. My receipt says 30 days to exchange refund. I went to store at 5 pm today and store clerk Scott refused to accept for exchange saying box is open so no exchange refund.

I have been using Radio Shack for may years and this is the first time we had such unpleasant experience. My son cried because he liked the car which he could not play with. Bar code on receipt is 012863026817001082415009.

99, operator sz, ticket # 026817 8/24/2015 7:47:48 PM

The problem I am having is with the products you are selling. Last November I purchased a new home phone. Are these phone refurbished. Because I purchase replacement insurance and I returned the phone three times and I am still having problems.

I like to know a new phone out of the box can have the time and date set. I would also like to know why these phone would take 12 hours to charge the batteries. I w went to your store at 118 Court Street Brooklyn, New York .

The store manger was nice but was know help.

I went to Radio Shack to get a charging cord for a friend's tablet (against my better judgment - just did not want to go all the way to Walmart where it would be cheaper). My friend was awaiting brain surgery and needed to keep her tablet charged. I paid $30.

for a cord that costs $11 at Walmart. Within 2 months, the tip of the cord broke off in the tablet. Obviously it was defective. We managed to remove the post from the tablet and I returned to Radio Shack with the cord.

The employee (who needed customer service courses) said "You got 30 days to return it". I explained that it was clearly defective. She didn't even blink - repeated, "You got 30 days to return it". That's it.

I came in to buy a new speaker and some adapters. The short dark headed girl working was busy flirting with the long haired guy that was also working. We felt ignored. My son and I drove to Best Buy and spent $600.

I guess its Radio Shacks loss. I left and she was smacking him and play fighting.

I went to your west orange new jersey location seeking help on possibly purchasing a part for my flat screen television. your employee was alone in the store and I approached him with my questions about the problem with the television and asking his professional advise on the part I needed or maybe not needing.

the sales man was Renaldo. I just want your corporation to know how terribly unprofessional and rude he was! he acted as if he didn't want to be there. as far as what I came there for was of know concern of his.

I tried to explain to him the problem with the television and asked him about a replacement cord and if they were universal or no his response again was of know concern. I asked where the cords were in the store and he pointed in the general direction of maybe ten to…

0 I was talking with the manager, Ryon Parham, and he said it would cost me $40 and if it didn't work, he would remove the install and re-solder the board so it would be good as new for me and would only charge me $10. When this didn't work, he refused to hold up his end of the deal and I am stuck with a drone that would not work and ended up buying a new mainboard myself.

I have shopped at different Radio Shack stores for many years and I have never had this poor of service from any of them. This Radio Shack store is located at 504 S. Lynn Riggs Blvd. in Claremore, Oklahoma. It is a 40 mile round trip for me to travel to this store from Pryor, Oklahoma.

I ended up making 5 or 6 trips to this store trying to get this modification completed and in the end I just ended up with a destroyed…

I would never again use the Radio Shack store at 504 S. Lynn Riggs Blvd Claremore, Oklahoma Manager-- Ryon Parham

I paid them $40 to do some work on a mainboard for my Parrot \ AR Drone. The manager told me if it didn't work as expected, he would only charge me $10. After his sidekick worked on the mainboard instead of him doing it himself, I ended up with a destroyed mainboard, of which I have replaced at a cost of $140 with shipping charges. I called the manager and told him that his assistant manager had already told me they owed me a new mainboard because this one had obviously been ruined. When I went back on trip #5 or 6 at a round trip of 40 miles each time, the assistant manager said the manager said to refund me only $10. What a ripoff. I feel the store owes me the price of the…

I would never again use the Radio Shack store at 504 S. Lynn Riggs Blvd Claremore, Oklahoma Manager-- Ryon Parham

I paid them $40 to do some work on a mainboard for my Parrot \ AR Drone. The manager told me if it didn't work as expected, he would only charge me $10. After his sidekick worked on the mainboard instead of him doing it himself, I ended up with a destroyed mainboard, of which I have replaced at a cost of $140 with shipping charges. I called the manager and told him that his assistant manager had already told me they owed me a new mainboard because this one had obviously been ruined. When I went back on trip #5 or 6 at a round trip of 40 miles each time, the assistant manager said the manager said to refund me only $10. What a ripoff. I feel the store owes me the price of the…

0 to them to have a modification made to the mainboard which included soldering on a receiver for an external wifi antenna and removing a small inducer on the backside of the board also. I live app 20 miles from the store which is located in Claremore,Oklahoma on South Lynn Riggs Blvd.

Ryon Parham is the manager. I delt directly with Ryon and printed out all of the directions on how to do the conversion. He told me he was confident he could do it and it would cost $40 and if it didn't work, he would take the antenna receiver off and run new solder back on the mainboard and make it like it was before and only charge me $10 instead.

Well I paid the $40 on my second of 5 trips I had to make to the store , total of 200 miles running back and fourth. I picked up my mainboard and brought it…

w Why do you still have "RADIO" in you name. I have been buying at your stores for 50 years and I tried to buy a scanner in 3 stores in Amarillo ,Tx. 00 one . You should name them " The Phone Store".

I purchased the following product: power inverter, although I do not have the original packaging and request credit. Please advise as soon as possible

regards, Robin Kessler

Radio Shack Logan Ohio submitted Virgin Mobile payment twice on the same day while in the store which caused an overdraft charge of 36 dollars on my daughters checking account. Spoke with the salesperson which made the mistake and her response was I am sorry but there is nothing I can do to help you but she did recall having problems setting up the payment. I will not shop at Radio Shack in Logan any longer and I will also suggest my family does not either.

On 4/29/2015, I made a purchase of what I thought were earphones for IPod. I was assisted by a clerk and assured they were what I wanted, but was sold Bluetooth for phone. 4/21/2015 @ 12:00pm went to Greenville RI store to exchange, as soon as I entered store I was given attitude by a female employee. I explained the situation, and this person didn't want to hear it, repeatedly stating store is closing, no refund, as she continued to point at the sign. I was repeatedly interrupted. When asked to speak to management, she tells me, " I am the one in charge today".

When I ask her, "what am I supposed to do with earphones I can't use," she says " you get to keep them". I understand store is closing, but feel this person was totally disrespectful to me. There were other shoppers present and I…

The following is my return email to their email, requesting updated bank info. After paying for an insurance policy for a full year on my phone, you folks refused to repair the charge terminal. I did nothing to cause this damage.

This repair would have been minimal for you. On top of this refusal to fulfill the insurance claim, you proceeded to double the coverage amount on my new phone, while continuing to charge me for the old one- the phone that you refused to repair, even after you refused to repair it and

even though it was deactivated. You continued to charge me for BOTH phones after several phone conversations to correct the problem.

I upgraded my sprint phone from Radio shack and they gave me a contract but sprint won't honor it. Radio Shack apparently gave me a contract with a lower bill but sprint said they gave me a plan that I wasn't suppose to get.

I was talked into upgrading my phone because I was eligible for a sprint discount and I want the $60 plan option which radio shack granted contractually; sprint is making me pay $25(penalty) extra and told me that Radio Shack has to fix it, but the store I bought the phone closed down.

I went to another store ad they process my complaint and no one reached out to me.

My husband and I went into the Radio Shack here in Brookings, OR to see if they had a battery for our camcorder. The elderly man in there said they didn't. 99. 99, as I just needed the 90 days, not the extra minutes, as I still had the minutes not used for the last 90 days.

I rarely used the phone since we had another cell phone my husband used, and our land phone. He said they don't sell cards, but can just call it in. I've had them do this before with no problem. 99 card.

He seemed to be having trouble, so I told him just to forget it, if he couldn't get it, I was on my way to…

I wanted to purchase an item at 1 of your Brooklyn N.Y locations on Broadway ave located in Bedford Stuyvesant, I wasn't satisfied by the way I was treated, so I requested to speak to the manager concerning a tax exempt letter I had. A African American woman name Ashley refused to call the manager , she then got loud and lunged towards me with her fingers pointing at my face in a threatening manner. I'm sure that you trained your staff, However she Wasn't professional.

Few months ago I've purchased a router from the radio shack in Escanaba Michigan. the router went bad and I have a one year guarantee. the radio shack in Escanaba is closed, and the closest one is 200 miles away.

I am calling and calling for some help and everybody asks me to call the stores. I'm calling the stores and I get answer that they do not have it in stock, or they can't do it because of a number of reasons.

I purchased a portable scanner from store 14780 in Senatobia, ms. When I bought the scanner, the salesperson informed me it came with an A/C adapter or you could run it on batteries. I got the product home and opened the box.

There were no instructions or a/c adapter. I took it back and was informed the adapter did not come with the scanner, but I could purchase one. This is not right, why should I purchase something that I was told came with the product.

I want the scanner and will purchase it, but not at Radio Shack. This is a small place and I intend to do all I can to inform the people of the lies told to me by a sales person.

Radio Shack has lost my business and the business of any one I can convince to shop elsewhere

i have been in the radio shack in bridge hampton on several occasions, leaving everytime frustrated and wanting to scream. they are rude, ignorant and look down at everyone. a friend of mine was in there recently buying batteries and got a smart comment from the male cashier that she was buying them for her vibrator, an unwanted and unnessecary comment. my most recent run in was wen i went in there with my fiancee and we had our 9 month old dog with us when a very rude man SHOUTED from half way up the store "he is not allowed in here get out" a simple dogs are not allowed would have done.

instead we walked out stunned and humiliated with all the customers staring at us. i am sick of their behavour and would like radio shack to do something about THEIR employees bad manners.

I purchased a Blackberry on 4/29/2011 with a 2 yr. service plan. The phone quit working and it was returned to the Jacksonville,Tx store where it was purchased and I was given instructions on sending it in for repair The phone was returned with a note saying Physical damage external-Service denied: cracked LCD.

The sales person told me that the warrenty would cover the damages and radioshack would repair or send a gift card to replace the Phone. the repair plan number was 26843545815797847 The covered item was 1705688. Thewireless rssp was miss eading and all the terms and conditions were not listed.

I would like to hear your response before I call BBB and file a complaint. Jack Collins

My name is suehaydee Ramirez. Back in December I purchased a kindle fire and I was told I would get a 50 dollar coupon by email. I never received my coupon. I was told to call the 1800 number I did as I was told and still have not received my coupon.

I am very upset and I feel as if it is false advertisement. I will like my coupons as soon as possible. This is my second email

I went there to buy a phone with a contract, and they showed me a phone called note 2 and they said it will be available next week, and they said to stop by next week to buy it, I said ok after one week passed and I walked inside the store I paid for the phone that was suppose to be the only one in the store (sure thing they lied because they had others inside in the stock but they sold me the one in the show case. they told me you have 14 days to cancel the contract and return your phone if you didn't like it.

after 10 days I come back to store to return the phone and cancel the contract because signal of sprint network where I Live is not good, and that's why I decided to change back to At&t but the phone wont work over ATT network and I had to return the phone as well.

however…

I have spent hundreds of dollars annually in the Radio Shack store at the Clinton, CT location. I no longer bring my business there because of the way the store manager treats me. He has very little respect for good customers.

He is not only very short wit us customers but even with his own staff. I like Radio Shack and wish I was comfortable shopping at my local store. It is unfortunate that the manager is such an unprofessional person.

I dropped of a Ipod touch with a cracked screen on Dec. 5, 2012 to be fixed as a christmas present. I was told that it would take 2weeks and was guaranteed to have it by christmas. I checked twice a week on it's status and was told not to worry that I would have it.

On christmas eve, I went to pick it up and was told the employee who had it was no where to be found. I have tried to get this fixed since then and last week asked for it back and still can't get it returned.

I am now wondering if he has sold it or ruined it. I am beyond frustrated. The store manager has been great but has trouble getting him to return her calls. She has told him with me present to bring it with him and he still doesn't.

I just want my ipod back.

Yeah uh, I bought some Auvio earbuds one day at Radio Shack. Then I needed my money back on another day. This Female employee tried to me that I couldn't return them, & that it was store Policy (FALSE). ". D.

And that I fit the Description of the guy that yelled at one of the employees, his female employee. "

I am writing in reference to a recent encounter I had last night at the Belleville Crossing Radio Shack location, store number #01-6605. I went there to purchase a Cricket Hauwei Mercury Ice phone. The first mistake was that I was not greeted and had to actually go up to the counter and approach Angela, a sales rep, rather than her approach me.

Tim, the store manager was unable to do so because he had a customer and Bill was counting down the till which were perfectly fine. I ignored her lack of experience which was evident in her inability to retrieve the desired phone unbeknown to me that mistake number two was fast approaching.

As Angela rung up my transaction, she forgot to add on the rate plan which caused both Bill and Tim to come to her aid, giving her different instructions.…

I went into Desoto Square Radio Shack store in Highlands Co. on Dec. 16 for Kindle Fire was told order would be in on next Friday 12/23, sales clerk took my name was very nice. Dec. 23 I went into same store to pick up Kindle Fire was told by sales person that they do not hold anything for anybody for a week. I said your order just came in today so your not holding it for me but I am here to pick it up. He told me he had a bad day and has not opened order as of this time it was 2:30pm he did offer me to come back tomorrow.

I called back to speak to store manager and he told me he was the store manager I asked to corp. office number and he told me he was with customer I would have to call back. I will never go to Radio Shack again this is not a way to treat customers if your day is so bad…

I sent my daughter for a 4 pin firewire (a DV cable). Associate asks what it is. Daughter says to connect camera to component. Sales Ass says, "we will have to look at the camera to know"--(WRONG!) Sends my daughter back home in terrible rainstorm and she comes back with the camera. Now sales Ass says, "we don't carry this kind of cord, you must have to order it from Canon" (WRONG!) Lesson: don't trust Radio Shack enough to not go there myself; I'm sure they HAVE the cable, and if Sales ASS. didn't know he should have just said IDK and my daughter could have called me; instead he gave WRONG info. dope.

I was told that the Droid Bonic was "Unsellable" anywhere. Well Best Buy is selling the phone for 199.99. Radio Shack is advertizing the droid bonic right now for 199.99 and when you go to…

Purchased a Radio Shack Pro-106 Scanner from Radio Shack about a year ago. I am looking for a replacement part for it but nobody knows how to order it. I have called about 5 Radio Shack stores in my area & no one can find or order the part I am looking for.

This item is still being sold in the stores so there has to be parts available for it. This to me is very bad customer service. I paid over $400.00 for this item which is not cheap. How would you like to spend money for something you cannot get replacement parts for?

Especially knowing parts are available but no one cares enough or knows what they are doing.

The two convenience items I always bought at the old location of Radio Shack regardless of price was HP phote paper and HP printer cartleges. The store was 1 minute from my house. I just went to the new location and discovered the store space was smaller and was told no longer will sell photo paper or my printer cartleges and that I should go to the local Wal-mart. The local Wal-mart is a small super store and doesn't carry items either. now I will need to drive 30 minutes to Staples to pay a higher price. Therefore, since RS ticked me off, I pledge to never set foot in a RS store again.

Why would RS move to a smaller location, probably paying more rent and carry less items. I was a Business Administration major in college. This makes no sense to me !!! Asta-la- vista !!! RS location is…