Antje Zelli
I had to call the Ralphs Customer Service today regarding a double charge that occurred last week. The employee named Chris ID Nr. SPH7660 was very unfriendly and unsupportive throughout the entire call. She started giving me attitude about my statements to the point of being rude.
The call ended by her hanging up the phone because she simply didn't want to talk to me any more. This was the worst service I experienced in the last 10 years of being a Ralphs customer and will influence my decision being a loyal future customer of the store.
This treatment reflects very poorly upon the store. I hope they will find more qualified employees in the future. POOR SERVICE!