Ramada

I arrived on 1st November. The Hotel reception is not clean . I had to clean up myself to sit-down and clean up reception area. there like 5 people who do nothing but cross their arm and argue with the guests and the housekeeper manager was asking for money to celebrate one the employees birthday.

I was treated with a very disrespectful manner in regards to the housekeeper manager . She is very abusive with her co workers , guests and hotel personnel. If I was the headquarters manager. I will replace disrespectful people. Work place should be a peace of mind not a hostile.

Guest should feel relax and comfortable not disrespected and not verbally abused.

I stayed at the remote in Costa Mesa California for two nights in August. The day I checked out I had twisted my leg my knee and my ankle and I got a late check out and was trying to clean up the room when the manager told me to leave and

said the room was a mess and that he was going to keep my deposit and would not let me go back into the room to get my phone or glasses thankfully my phone was in my car but my eyeglasses prescription he would not let me get a couple days later I got a $250 cleaning fee there's no way I made that much of a mess nothing was damaged it was just messy it would not let me clean up before I left can I get that back or do I have to accept that cuz it doesn't seem like that's fair that seems like a very high amount for a messy room no damages again no damages…

00 Canadian for this blunder. Not happy at all. M Barber

Front desk rude I fill discriminated an they charge my card an charge me cash telling me they prefer refund my money in my card an take my cash payment stead after charging me for the room I show up at 5 an they charge my card is still pending an I went to my car oround 7 I came up to my room oround 8 an my room door is open I ahve a lady in there was cleaning my room that is not good why they came in my room oround 8 started to clean I didn't check out or nothing they didn't have a reason to come up there after that I went to front desk an complain he didn't care he said o well I was pissed off an check out got my deposit an left mad I will never stay in the hotel ever again

Wifi did not work tv did not work well told desk clerk he gave us a new room the wifi did not work the TV was worse in New room tried to ask a staff person in hallway a question and they did not even speak English the hallway temperatures were in the high 90 never had such a bad hotel experience in my life all I wanted to do was get out the first thing in the morning made my first time visiting Boston very disappointing g

Since when does Ramada charge a security deposit when I book with a credit card? Very rude Grande Prairie location

ON 7/20/23 I MADE RESERVATIONS THROUGH PRICELINE.COM MY ITINERARY# 358-746-045-16 CONFIRMATION #631056610

RAMADA BY WYNDHAM 1810 ARMY POST ROAD DES MONIES, IOWA 515-287-6464

MY REASON FOR MAKING THE RESERVATION TO DES MONIES, IOWA WAS BECAUSE MY BRIDE FAMILY MEMBER PASSED AWAY! I MADE A MISTAKE AND PUT CHECK-IN 7/20/23 INSTEAD OF 7/21/23. UPON ARRIVING AND CHECKING IN I HAD NO RESERVATIONS SINCE IT WAS 7/21/23. THE FRONT DESK WON'T HONOR MY RATE $118.87 INSTEAD CHARGED ME $137.76! ALSO, WHEN I GOT TO MY AND UNPACKED MY TV WAS OUT OF SERVICE FOR THE NIGHT, AND THE FRONT DESK SAID" WAIT UNTIL TOMORROW!

The Tv are broken in all rooms and rooms are old and nasty

I was staying at the chinook motel in Lethbridge supposedly for 5 nights At 4am on Saturday may 20 th someone was repeatedly knocking on my door 115) Being that I was by myself it scared the life out of me!! I phoned front desk to ask if they had security for the Ramada and chinook They said yes so I told them the situation I had locked myself in the bathroom and waited and waited to find out what was going on!!

Finally phoned front desk and asked if security had checked things and yet. He stated oh they were already there and there was nothing for me to worry about! No worries no worries he said and hung up! Why did he not phone me to let me know security had came and dealt with the situation????

There I am locked in a bathroom waiting to hear from security or the front desk! As a…

Extremely rude staff well shuttle driver was sooooo rude. ReDing reviews not the first person to say that. That guy needs to be fired. People are on vacation spend money and Don’t deserve to be treated like that. He’s in customer service.

I asked him if this is ability me to airport. He angrily said “ yeah, no coffee” I politely said ok then I’ll just wait for next bus. He asked if i’m coming I said no i’ll get next one.

He threw his arm up in the air. I could not believe it. He then picked me and 2 other people ul did not say one word except “ what airline, this is Alaska” opened back door and left.

Hello and to whom it may concern,

My name is Brittnie, and I almost stayed at a Ramada (5010 Old National Highway, Atlanta, GA 30349, USA) I understand that these hotels are franchises, which means that they are still technically owned by the hotel company. I am bringing this hotel to your attention today because I had the displeasure of talking with the front desk staff. But I'm not here to talk about my situation, I'm here today to inform you that this hotel on TripAdvisor has 329 1 star reviews!!! This hotel needs to be investigated for the customers health!! Many of the reviews talk of MOLD and going home with breathing problems!!! This hotel also advertises amenities, many of the reviews state that there are NO amenities, not even breakfast or Wifi!!! This needs to be looked into,…

I was given room (#C20) right across from the breakfast Cafe was noisy all morning. The room next door was a short stay ( 3/4 hrs room) which people were slamming the door all night and the housekeeper was super noisy just cleaning the room.

The parking lot was too small; the additional parking lot is too far from the hotel. It was a brutal walk for me, because I'm disabled. There are only two handicap parking spots in the main parking lot near the hotel so ( IF YOU'RE HANDICAP OR DISABLED I WOULD NOT RECOMMEND THIS HOTEL) The outside of the hotel is being renovation which I wasn't informed over the phone by Mr.

Justin before I made reservations. The hotel is also located in a dark and deserted area. The rooms aren't handicap accessible. Items are too hard to reach in the bathroom. They…

We have a major complaint as we stayed at Ramada plaza from 1st May 2023 till 5th May 2023. My husband had booked in the name of Manoj Rathi 13 suite rooms for our relatives. 30 Am , wasnt served.

For this talked to Night manager Mr. Sekson who was just telling me to go here n there with no result. Mr. All this happened on 2nd May evening, wasted almost 30 mins. on 2nd May check in time is 12 to 3 pm , my son got his room at 4 pm.

For this we had requested them to go for ealry check in for which we kept on coming back to hotel as we tht they wld give us room fast. That nite was his engagement for whixh we got so late.

Am shocked at seeing this pathetic behaviour of front desk staff along with Manager level staff of how they handle situation. Do look into the matter. For sure we wont be…

Ramada Suites Orlando Airport Customer Care Case #05843559

I launched a full complaint regarding this experience which is one of the worst I’ve ever had. Hotel had a major leak with sewage smell throughout the property. The smell was strong and absolutely terrible- my son was gagging. The smell was in our room as well the entire floor stank terribly. We had checked in late (1am or so) after being at the theme park all day and I immediately contacted the front desk. They said the issue would be cleared up in the am. We were gone all day the following day we came back around 1am again and the smell was even worse. Not at all cleared up. The hotel has done nothing to compensate those of us who were affected and Spencer the manager has provided absolutely zero leadership and service. The…

Hi,

This morning, while at the premises of Ramada by Wyndham, Juhu, Mumbai, I was shown a list of names and told that since my name was on the list, my car cannot be parked in the Hotel premises.

I felt extremely humiliated at the approach (and probably a tad discriminated) because being able to park my vehicle is a basic service that I expected a Five star hotel to offer. On inquiring further, I was told that because I am learning Swimming at the premises of the hotel, my name features in the list; hence I am not allowed to park my car and I should park it outside the hotel premises. (No thought was given to whether as a guest I am availing other facilities like restaurants/health club etc).

Just a week ago, I was praising the facilities of Ramada Hotel to a few acquaintances, for a…

We stayed at the Ramada in Tempe on Mar. 20, 2023. My cousin had been paying for the hotels and other items with Visa Debit Card. The clerk would not accept it because her name was not on the front, these cards don't come with names.

The clerk kept asking for cash instead. 00 damage deposit on the room. I took pics of the damage already there. The bathroom was not clean, the bathtub. The counter and edges were dirty. There were no safety bars to enter the bath safely.

I walked barefooted on the floors to my bed and my feet were dirty. After cleaning my feet thinking it was from my shoes I walked again and found my feet very dirty brown. The floors obviously had not been cleaned in a very long time !

We were told there was no room service unless you are staying more then 3 days. This…

This ramada hotel in yonkers new york have the most disgusting racist people in the world. I stood in many other Ramada hotels all over the us n nothing compares to how i was treated today.

I stayed at the Ramada Inn in Trenton the March 17th - March 19th, 2023. I neglected to stop by the front desk to get my $250 security deposit back and have since contacted the hotel everyday since to get the deposit back via etransfer and have yet to receive it.

I have been told only the owner can do the etransfer, but I have no way to contact the owner as they cannot give out his/her information. They have all my information.

The service was not helpful at all. I booked the room with a check in time for 4 pm, I didn’t get into the room until 5:30- 5:45. I had 3 kids with me that wanted to swim and just get into our room, but we couldn’t.

I went to the desk 4 or 5 times only to be told over and over that our room was not ready . So I took it upon myself to go look at the room , the room was done I even asked housekeepers if it was done, they told me yes.

I took this info back to the desk only to be told that it didn’t work like that. I was lost for words. I would like a full refund and a free nights stay upgraded to a suite.

This is Ramada in Belleville Ontario. Missing tub plug and other things missing minimal or no effort by staff. Breakfast bad no food early. Lied to said many floors available only one and can’t book specific room ahead of time .

Looks like place up for sale should be condemned. Taking money is a crime when looks like just fixing to sell. Don’t take my word for it send someone undercover and see if all those hundreds of complaints are wrong.

If place is under construction they are closed for business.

On Feb 20, 2023, i visited holy city with my elderly parents. We did not have reservation when we arrived at the Ramada Amritsar. The front desk staff asked me for a foreign documents since myself and parents are Canadian citizens.

i advised them that i will provide all the document but mean time start the chick in procedure. The front desk staff called upon their Manager. I told them that my parents are old and we just traveled 250 kms and need some rest.

The manager's attitude was bad, he treated me like i was second class citizen. eventually, i asked my cousin to sent me all the documents from Chandigarh via whats app. The next morning while i was checking out, i noticed one the guests were checking in and he did not have proper document but allowed to check in. please look into this.…

John’s,NF. Location on February 26,2023. I had the most horrible and traumatic experience of my life there. We had been hearing loud banging noise for about 30 mins followed by the fire alarm. Called down to the front desk to see if it was real or malfunction, was told to leave immediately upon trying to leave with my daughter I was physically attacked by a man with fire extinguisher managed to fight him off and

get back in room where he continued to try and beat down the door with extinguisher. I did not see the man in the hallway because the hallway was full of smoke/extinguisher chemicals if there were camera the person on the front desk should have told me to stay in my room .

Police did come and arrest him I believe from other guest that he too was a guest and was there all weekend…

Front desk lady by the name of Diana says they’re hiring but says no as soon ask we gave out a name then proceeded to cuss over the phone? Can’t believe u guys would have someone working for u like that! I’m more embarrassed in Ramada, 2 other friends of mine tried booking rooms there and they dealt with the same person, so i told them to go somewhere else and so they did

My wife Stephanie paid for parking. Our flight leaves at 6:20. I walked to front desk and ask the attendant about what we needed to do as we booked parking and needed transportation to airport. The lady was snappy and said “oh you will have to make your own transportation as ours starts at 6am” I said what that’s not going to do for us.

She slams a paper on the desk and said “since you having trouble seeing our operation hours I took the liberty of pro ting it out for you. I said that’s messed up. And I never cuss or talked out of the way I was aggravated and worried as what we needed to do now so we wouldn’t miss our flight.

The Ramada attendant said well since I am incompetent you can just leave. I said what ? I never said anything against you at all . I never said you was incompetent.…

We stayed at the Marco Polo Beach Resort in Suny Isles Beach Florida last Wednesday, December 21. I believe the room number was 416 but I could be wrong on this. We stayed for one night.

Our major complaint is that for a "resort" the room was out of date and in need of repair. For one, while there were many lights, only those closest to the bed worked. There was a table in the room but the top of the table was in need of repainting; the surface was very rough and was peeling. The faucets in the bathtub (boh for the bath and the shower) were falling out of the wall. Finally, the button on top of the toilet for flusing was rusted and had turned a blue color. It was in need of replacement.

I believe that we deserve some compensation for the poor state of the room. Any consideration you can…

Booked a room at 9pm on 11/26 on corporate website for a room. Waited in lobby 2 hours and the very rude night manager indicated he has not received my reservation yet. He suggested I cancel, which I did. He never infer I was still gonna be charged.

They had not received my booking for over 2 hours. They charged me and refurdfund. Very unprofessional and very rude.

Just caught an employee name of Chelsea performing felatio in the room she was cleaning. Left the door wide open and just walking through the hallway heard what I thought was choking so I looked in to find this Chelsea employee performing oral sex on a hotel guest or another staff member.

I said very abruptly that she needed to stop what she was doing with that young man and they both had best be ashamed of themselves. That there's families with Children and this again was not proper behavior. She was unwilling at first to give me her name but I did get it out of her as no name tag other then Ramada was displayed on her black shirt.

She has long dark brown hair. And appears to be of Native American descent. brown eyes and some scarring lightly of the face.

I’ve never dealt the worst customer service ever. Every time I book on hotel app the front desk is canceling. Tonight is Xmas eve and I’ve been standing in the lobby since 1130 this morning. I book a room this morning for today and tomorrow then I called the front desk.

They said they have it irs been paid. 10 minutes later go to the lobby the front desk guy canceled it so the app took my money wnd now I’m standing here waiting all day because I don’t have anymore money to charge for the nignt or at least until my card gets the Money back.

As well as I get paid tonigjt after midnight. I’ve been staying here for a month now ans it’s been one problem after the other. The other day the guy came to my eokm didn’t knock just open d my door and held is foot at the door when I have video of him…

The Ramada inn Wyndam at IAH on JFK in Houston. The website gives the wrong phone number so we had to take a double tree shuttle and walk the rest of the way The room sheets were dingy stained and frayed.

There was a dead roach in the room that I told the front desk about and it wasn't removed for my three day stay. The refrigerator and microwave were dirty. The hotel had an oder. This hotel needs corporate attention.

I was not returned by $100 deposit because of some BS policy at the motel. I had extended my state and a friend showed up to help me pack because I have mobility issues and I walk with a cane.

I knew the policy but it was my last day and as I said I have mobility issues. The girl at the front desk even waved the money in my face and told me you're not getting this back. Not only did I feel this was an extreme and personal attack against me I needed that money.

I will never say this motel again nor will I ever recommended to anyone.

Me and my mother checked into the Ramada Windham on North Broadway in Lexington, Kentucky. We were there for 2 days before we realized we had roaches the sink was broken and the toilet would not flush. Being I was sick and getting ready for surgery the next day from arrival we were there 4 days in total. We switched rooms on the 2nd day. There needs to be some serious work done there. The manager was great but I will not return to the Ramada until some serious changes have been made.

Thank you, Juanita griffin

I reserved a room at the above mentioned Ramada, on October 30/22, for one night. Confirmation #80686EE001718. I cancelled this reservation at 5:30pm on October 30/22. 08 would be credited directly back to my Visa account immediately which did not happen.

Hoping to get this resolved before I call the fraud section of our bank. Linda Gaskell

Here is the email I sent to the GM of the hotel:

I am writing to you as I stayed at the East Syracuse Ramada hotel this past weekend (Friday Oct 28-30). I have stayed at my fair share of hotels and I am beyond disappointed with my stay this past weekend.

I am completely understanding in that we are living in a world where there are many staffing shortages. This was very apparent at your hotel as I had a hard time finding anyone to speak with or help. When I was waiting to check in, the gentleman working at the front desk was in the midst of calling one of his colleagues to come in and cover for him. I'm a patient person so I let this go. To start our stay, we had a ton of stuff to bring to our rooms and the elevator was broken/out of order.

The room that I was put in (203) was…

I stayed at the Ramada inn by Wyndham Davenport Orlando south on 10/15/2022. I had 2 rooms. the odor made us all sick. The room was filthy. There was mold in the bathroom. The carpet was stained and torn. I have stayed in many other Ramada inn,but this was a disaster.

None of us got a good nights sleep. We couldn’t wait to leave. The management were not helpful at all. which I am doing. I hope there will be some compensation for this experience

Went to check in at 1230 to confirm reservation. I added another room since my brother showed up. To Came back at 4pm and the guy has no idea when we can check in. Unacceptable we are waiting in the parking lot. Poor customer service.

They told us too come back at 4

I was working there about a year just quote today due to black mold , unfairness, not easy work inviroment and it's just all around nasty I could keep working there poss make me sit, and they been told and they didn't want us taking ti.e to clean it unless it wasn't a busy day . Black mold coming out of the ac vents into the air nasty.. how do I go about getting unemployment cause I had to quitr.quit..

The manager at ramada penticton lied to Expedia to change the dates of booking cause she wouldn't accept our payment.. Her name is Mary Lou. She incriminate herself

From the sign in thru the 3 days in this miserable location there is absolutely nothing good to say. Reception very impolite, no welcome feeling.? “OUT OF ORDER” signs on rest rooms, elevators, bar area (all hand made) unpleasant odor on 4th floor, room windows filthy or have lost their seals, smallest soap bars that did not hold up thru shower.

TV remote controls not working. Returned 3 to front desk, no replacements no offer to have new ones in room. Items advertised on web page not accurate. Simply not there. This hotel, bearing your name, needs a complete remodel and removal of the very unpleasant owners.

It is a disgrace to your corporate name.

Never stay at the Ramada Wyndham in Windsor Locks, CT.

First of all…no one is trained properly. Brooklyn, #1 employee that needs training. ) -broken TV - this is where Brooklyn need extensive training: she says I’ve never been into any of the room and I don’t even know the make and model Of the TV to try to fix it.

It’s after hours, 7:10pm, and no one is on site. Keep trying to play around with the remote to see if you can get it to work. -fridge does not feel cold -told us no connecting room when that was a lie -ghetto staff members - sloppy dressed.

Shirt half in and half out. Looking very disheveled. -Bathroom floor is dirty; could never walk around barefoot -again, poorly trained Brooklyn, says we have a shortage on towels. A room for four only has two towels. They were in the…

Terrible service. Overbooked at hotel. We did not get the room we specified. Discrimination against other customers. Rude. The worst hotel experience. Will post if Facebook if I don’t a reply. Left a message for the manager she never returned my call. So disrespectful.

Ramada Niagara Falls Ontario on Stanley street

We choose Ramada for a place to stay as our experience has consistently been well maintained, clean and hotels that reflect both what the website offers and what Ramada advertises. We were appalled by our recent stay (August 16th, 2022) at the Calgary Northwest Ramada located at 2363 Banff Trail North West, Calgary, AB CA.

Our room did not reflect Ramada standards: the bathroom wall beside the toilet was dirty, the toilet ran continually, the tub taps turned endlessly before receiving any water, bathroom door had been slightly banged in and would not close properly, and wall Kleenex keeper fell out of the wall enclosure.

In the room the wall light came on sometimes but mostly did not work, the bedside lamp had a the switch missing and my husband had to use pliers to turn it off and on,…

Respected sir we host a kitty in Jalandhar in Ramada hotel in -1 hall on dt 20/08/22,after hosting kitty we asked for bill but the bill doesn't recieved around 1 hr., received only a rough chit written the total amount of bill n no details recieved n afterwards we check all the order slips n make the bill manually by hand ,is this a good service pls enquire us at 9417399200 n the rates provided by manager pushapraj ji are different from the rates provided at the tym of kitty ,after wards on dt.21/08/22 we check the menu rates received from the manager,but the rates in bill on dt.20/08/22 doesn't match we pay @13000 Rs

Very poor response Never suggest any other to do the kitty n functions at hotel Ramada very much poor service

We checked into the Ramada on Banff trail in Calgary Alta we booked online it’s the last time that will happen this place is less than second rate it’s dirty the rooms are very run down the staff is very rude I had to ask for coffee packs I had to go to the office to get my own bath towels only to be told they were out and handed small hand towels I thought Ramada was better than this I’ll never stay at another one this place is a dump

Overall the dirtiest place I have ever been in

My family and I Were eaten by bed bugs doing out Vacation.My wife had to be hospitalized.Our things where thrown away.and my wife.Did not deserve to be hurt like this.We informed the staff and we were given a what 50 dollar refund.I have struggled with this I don't want to sue anyone.But my family must be treated fair.I have photos and hospital reports.this must be resolved quickly.

I was told the facility was pet friendly. Wrong. We got there at 1 pm. Told we had to wait until 3, which we did and understood completely. Only to find out 2 hours later that the 'web page' was Wrong, and that needed to be changed. no shit.

We had to scurry and find a pet friendly that just ruined the day. I was charged for 3 days and need a refund please. Ramada Wyndham. 6422 Baltimore national turnpike. Thank you

I booked a room for my family and myself for May 9th. I booked the Multiple bed suite (1 King bed and 2 queen beds) through Hopper, I have my reservation showing the room. Upon arrival we were told there's no way we booked that room, the front desk canceled our reservation and charged my card $225, which is no where near what I paid through Hopper!

If that wasn't bad enough, the AC did not cool below 80 and humid in the room. Called desk in the evening 2 times, once to tell them and once to see if we could at least get a fan.

Everyone (including my 7 year old daughter and 1 year old son) was drenched in sweat the entire time making it a very miserable time. Upon checkout we once again complained and were simply told she would see what she could do about a discount.

I was charged 3x what…

I had a room booked in Lloydminster, called to see if it was possible to have an early check in and the person at the front desk couldn't understand english. I told them my name and that I already had a room booked and he kept saying Joey which isn't even close to my name and wanted to book me a new room.

3rd 2021. I asked to have to room serviced next day and it was not. The toilet was leaking and they fixed that. I called the front desk 3 times to get new towels and noting happened. I had to go down to the desk and ask again for some towels.

The A/C does not work and it is 80 F IN THE ROOM. And there was no breakfast and no discount for that. I was told if I know anybody who wants to work to send them in to apply.

I stay in a lot of hotels and this is the first with no breakfast.

Also when I booked this on line I was not told that was a deposit or no breakfast. I would like to have some one call me about this matter. Thanks,EM

I phoned up and booked 2 rooms from 26th June to 28th June, Then a friend asked us to stay another night so we could go to her birthday party on the Monday night. I phoned the ramada again and asked them to book us in for another night, they said OK no problem.

When I booked in on Saturday I confirmed again that it was for 3 nights they said yes . On the Monday morning was told we would have to check out as the hotel was fully booked, I explained I booked it for 3 nights and made doubly sure it was 3 not 2.

They told me sorry and they were doing me a favour by letting us stay till 2 so we could pack our stuff. I have sjogrens syndrome which means as well as other symptoms I cannot control my body temperature so this meant us sitting in our car in high heat for 6 hours waiting for the…