Aaron Parker
Dear Expedia:
I am writing to you about an error in the bill I booked for my 1-night stay at your Ramada Hotel 1575 Regal Row Dallas, Texas 75247 on October 24, 2018. I did go on ID90 Travel to inquire about the location but I never entered my credit card information. I noticed you can reserve a room without using a credit card. The confirmation I received was 1135779711.
When I made the reservation for this room by phone, I specifically asked the Reservations clerk Jessie whether the special rate was for Southwest Airlines employees. She explained to me that the discounted price was discounted. I also asked if the hotel was close to the airport and if they had a shuttle. The reservation agent booked my room and provided me my confirmation number, which was 7387630082535.
However, on…