Customers consistently report poor service quality including rude staff behavior, excessive wait times, and unhelpful attitudes. Major operational issues include unexpected fees, problems with check processing and fund availability, and inconvenient banking hours that don't accommodate working customers. Several complaints involve serious concerns about unauthorized transactions and account security.
Common Issues
BRANDY BONIN STOLE MY COMDATA WORK CARD AND TOOK ALL MY MONEY. SHE HAS DONE THIS FOR 3 WEEKS. PROLOGISTIC IS NOT DOING ANYTHING. I HAVE CALLED THE COMDATA CARD NUMBER AND I GET THE PHILLIPINES, AND TALKED TO SOME IDIOT THAT COULDN'T HELP BECAUSE SHE CHANGED THE THE QUESTION AND ANSWER ANS WE DIDN'T HAVE IT. I WANT SOMETHING DONE ABOUT THIS HAPPENING OVER AND OVER AGAIN. PLEASE CALL 2534466082.\
ELLEN RACKHAM'
I would like a phone call on my experience at the regions bank in Ocala National Forest location. Branch 00255-forest. Here is a brief description of my experience. 00 check from fidelity. I knew before I came in that it would take a few days to clear as it is a large amount.
The teller told me on April 5, 2018 when I made the deposit that my funds wouldn’t fully be available until April 14th 2018. I was in shock and told her that seemed that a long time and I needed the funds at least by April 12th.
I didn’t realize it would take that long. I told her I understood because of amount it would be a longer waiting period but I didn’t think I would have to wait until April 14th. I have been banking with Regions since I was 18 yrs old, I have two accounts with regions and I have cashed a…
On 02/13,2018, i went into the Region's Bank in Oneonta,Al, seeking assisting on my account #4294753262112023. i was charge $260.96 of fee's.
These are transaction that i did'nt authorized! The local branch was'nt able to help!!!
Please! help me, recover my $260.96!!1
Timothy M. Gaines
I paid my roofer with one of my checks ,he went to Regions Bank To cash it, and they told him that the signature was not the same ! The same thing happened to me months ago. I went in person to cash my own check and the manager there at Country Walk said that the signature was not the same.
I showed her my drivers license and she did not wanted to accept my check. I got so upset that she gave me one of your paper to withdraw the money. I am not a person that complaints but my roofer Lacayo called me to let me know what happened, he deposit my check in his account.
I want to know if you can fix this problem. The amount was for $350. I do not want him to have a problem again with the check. Please! Thank you!
hi my name is jamie dean and about 3 or so months ago i noticed my account was low and i know it shouldnt have been so i walked into the bay st louis ms branch and talked with roy and he pulled up my account and there was alot of charges that was not of mine so he informed me to go file a police report to which i have and
the police told me with these situations the bank and the police will handle it i keep calling and its not getting nowhere and i still havent heard about getting my money back will someone please let me know what i am suppose to do now you can reach me at 228 344 3085 thank you
I was discriminated against by the teller then was retaliated by my account not deposit whole account was placed on an extended hold for no reason
I received a Regions Bank check from a client for training his German Shepard on November 3rd. The regions bank in Ripley told me the money would be available on Saturday November 5th. Since the branch in Ripley was closed on Saturday I traveled to the nearest branch in Covington Tn on Saturday morning and was told I could not get the money because there was not sufficient funds to cover the check. I called the man that wrote the check and he called his bank and the check had already cleared his account.
Melissa Perez is the manager at the Covington branch and she told me that she was not going to help me because I was committing deposit fraud. There were several other people in line and was very embarrassing. Ed Presley, the man who wrote the check, from Dyersburg called Ms Perez and she…
Regions bank does not want to release my minor trust since I turned 18. This is a joke and customer service says it's company policy to review the account before going forward. As soon as I get my money I'm out.
I did not receive a Regions bank statement for November 13-December 16 - now I cannot reconcile my bank account. A few calls to customer service showed me this bank has zero concept of support.
I do not really trust Regions Bank after my recent experiences with their support website. I called the customer line and got put on hold for hours, imagine if there was a serious issue.
Regions Bank stalled and are incompetent in refinancing due note and then lied and reported me late when they dragged feet. Got tired of waiting on them and paid off. Then they got mad lost business and reported as late, and are incompetent with a bit of vengeful petty.
Will never bank with Regions again!
Regions Bank gave me all the benefits and services for my monetary transactions like personal banking, online banking, paying online bills. Regions Bank also has services extended to businessmen, commercials, credit cards, home equity, mortgage loans, mobile banking, auto loans, student loans, debit and prepaid cards and many more.
Visa gift cards, reward points are complimentary to the privilege customers. Please do visit Regions Bank for your financial transactions and have a safer life with your family.