Regions Bank

Im a Regions Bank customer. I needed a document notarized. I went to the Regions Bank located at 3558 S Mendenhall Rd Memphis, TN 38115 on 6/15/2021 at 10:20am. When I arrived, there were 2 ladies sitting in the chairs waiting; I sat down as well.

There was 1 rep at her desk on the computer. There was 1 teller working & 1 lady in training seeing no customers. No on acknowledgment any of us for over 5 minutes. A man came in and still no acknowledgement.

The man waited a minute and left. I left behind him. I then went to the Regions at 5969 Winchester Road Memphis, TN 38115. Totally different experience !!!!! Every time I go to the Mendenhall location service is poor or very poor! So unprofessional.

I’m reporting this because if I performed like they do on my job I would and should be…

I had the most horrible experience on 6/6/21 while attempting to make a mobile deposit. I was never successful. I called my local branch on 6/7//21 and spoke with Branch Manager, Lizandra Lembeck, who was very cold and argumentative at the initial encounter.

We're living in some very stressful and uncertain times right now, and the last thing I needed was her condescending and uncaring attitude.

I have been to my local Regions Bank twice this week and there was long lines and most of the time only one teller waiting on people. When I finally made it to her I asked where everyone was and she stated they were on vacation.

I went back another day this week and it was the same way. I took more than my lunch hour both days. I had another issue that my credit card keeps getting declined, I had made a purchase and I got a fraud alert clicked one to let them know it was me and haven't been able to use it since.

As I said I have been to the bank twice this week and have tried multiple times to call. I have spent most of my lunch hour today trying to get someone on the phone. The branch I used was our Highland Dr. branch.

There are way too many banks in Jonesboro for me to have to deal…

I needed to withdraw a large amount of cash. Cashier said "she" didn't have it, come back in three hours, she would have it then. I asked her to explain the situation to me. The bank has the money, but she didn't have it.

I was in a rush. How can the bank have the money, but she can't give me what I asked for? I asked to see the manager, who did not have a customer, she said I must wait another 30 minutes.

there was a person at the drive through window, only one teller, and a line was forming. I am so angry, my time is important. I cannot see why I could not have my money.... I will be going to another bank.

the lady never moved from her chair...

My money is in regions Bank I get two checks government checks directly deposited until read it back for some reason the powers that be at regions Bank do not believe that people live check to check do not believe people are poor so they take it upon themselves to affiliate punishment the way they see fit my check is in the account James Stokes I owed regions Bank they took their money and decided to keep a hold online I am a veteran and

65 years old and sometime I've been doing this for years been getting over and they've been taking their money now they're saying new procedure they should have contacted me region Banks sucks I have no money whatsoever I have money but regions Bank decided not to release I'm pulling out

I am continuing to receive over draft fees for situations I am not knowledgeable of. It seems this bank has taken advantage of my lack of knowledge regarding the operation of the checking account procedures. Ive had to learn the operation of the checking accounts in order to avoid over draft fees but have been unsuccessful.

Last week I moved money from my cash app account into this checking account in order to avoid over draft fees. The money was shown to change my available balance, however, I was informed the money was not yet received from cash app so that's the reason I was charged over draft fees.

I was totality unaware that the money from cash app was not immediately available. Had I known I would have made cash deposits. When contacting the N. Monroe Street branch in Tallahassee,…

93. I was not involved at all with this and did not give my permission. Yet after a dispute they refused to give me back my money. I have a appeal in have heard nothing. I always thought regions was a good bank but know I’m rethinking that.

Password reset is awful,so is the automated cust svc. On hold 10 min. To speak to an agent. Agent phones sound like they are overseas. Referred to local bank They have to call cust svc. Please update your phones and automated systems. Unacceptable cust.. svc

They blocked our accounts and we have given all info they need and they are taking their time unblocking i am very unhappy with them

Horrible customer service, they act like they're doing you a favor.

I got off work and rushed to the bank it was pushing 4:30 but the lights were still on. So I thought I was safe. So this guy in front of me had several transactions so it was way after 4:30.

So I moved to another lane they guy inside the bank refused to help me. He said I got there after 4:30 and that's not the case. I wasted time and this was the only day I got off on time to take care of this matter.

The guy was rude and didn't care. I put my hard earn money in this account and to be treated like this makes me want to rethink where I put my money. The bank on main street in Columbus Ms the people are so much nicer but they were closed.

I won't be going back as long as he is there.

Came to do work at this branch, the all the workers were outside approached them to get access inside. Asked them why they don't have to wear one. NOT one employee was wearing said mask. Literally for 2 mins they laughed.

Not very good business practices..

Ordered checks on April 2, 2020. By latter part of April contacted Regions 800 number was advised checks had been ordered. On May 5, 2020, still had not received checks, contacted branch office in Niceville and spoke with Lori, assistant mgr.

Stated checks must have been lost by postal service. Offered no explanation of how she knew that. 00. Stated bank had my signature and I should not worry about the lost checks. Stated they had reordered checks and it would be 2 weeks before I received them.

Explained to her I was out of checks which I use to pay my bills. 00. Informed her that neither of those solutions was adequate, the bank should expedite the order and either waive or pay the fees and also stop payment on the lost checks and that fee should also be waived or paid by the bank.…

regions flat out screwed us on the ppp program. we are sinking. they should sink with us. some kind of accountability should happen.

On Feb 6,2020 I went to Regions Atm to deposit $1080 I noticed the machine making a shuffling noise and it kicked back out $20. I called customer service and filed a claim which was denied. I also went into the branch on 2 occasions concerning this matter.

The branch manager Jessica assured me that when they balance atm the following Wednesday she would kno something. Well it’s going on 3 weeks no answers no nothing!!!! I have been calling every single day and every day Irs a different excuse.

Jessica does not return phone calls, I have asked to run the camera back to no avail!!!!! I have missed paying my bills, it’s ruined my family vacation, and my account continues to be in the negative! This is poor customer service and Jessica is no help to me!

I need my $1060 back ASAP! Did I…

I have never had a account with Regions Bank, my son did. so why are you showing up on my credit report? I have been in prison for over 10 years! D. theft affidavit and I want this mess removed off of my credit report ASAP.

this is not a joke nor a game this better get fixed.

I went yesterday to open an account, i show two different ID’s, bill under my name with my address on it and provided my SSN, this lady told me i had to bring the SSN card or letter from Social Office. I went today with my SSN card i have two one with my single name and one with ny married name, they said they cant open my bank account because my name is different ok I brought proof one is the single and

one is the married one, this lady was so not trying to help me, the only reason i opened the account its bc i have to pay my morgage through them. But she doesnt care at all. This was a pregnant lady with leggings and flip flops on i dont have anything against that but I dont see that professional at all and her actitud either.

I hope somebody can do something about this, i work monday -…

Regions Bank manager in Muscle Shoals, AL branch completely shut down my bank account after I “unknowingly “ deposited a check that was a scam! I was scammed as well. I understand Regions bank shutting down and closing my account for the check that I later found out had numerous complaints with better business bureau, and was definitely fraudulent.

What I don’t understand is why Regions Bank now has told me I cannot ever open up a Regions Bank account again. I had no idea this check was fraudulent in any form or fashion, it was under the guise of working as a Mystery Shopper So I stupid like thought I was getting paid for this and a JOB.

Now Regions Bank Manager Matt has let me know I cannot re open account with Regions. So not only was I SCAMMED OUT OF A JOB, IVE BEEN PENALIZED OUT OF…

I would like to start from the beginning with the experience i have had with Regions bank, a little over a month ago my husband and i decided to switch banks from wells fargo to regions thinking it would make our life easier, huge mistake. we started by opening the account on line went through the whole process just to get to the end where it gave us a error message and told us to try back later when we tried back later it said we already had a account so

i called the local branch the next day to find out what was going on wasn't sure if we had a account or not and of course i couldn't get any answers on the phone so i went in the local branch where i spoke with Kayla Akins that was clueless on how to do her job I got the run around for days from the branch on ordering debit cards to even…

Regions 731 Ninth Avenue North Bessemer, AL 35020

Needed help from the Manager. Nobody at reception. Several people in a room, behind the glass, texting. After a few minutes of me loitering and pacing in front of the window, lady comes out. I try to talk to her, she says “There is a gentleman ahead of you, have a seat in the lobby.” Very nice. She goes back into the office, the one full of people standing around, talking, smiling, having a good ole’ time, and she resumes texting. Very UNCOOL. I have limited time, between patients. I left. Will try a different branch tomorrow.

I went to the bank in Brookhaven, Ms on Thursday October 17th to make a deposit. I was to get $50 dollars back from the deposit. I also asked the teller for deposit slips. Later that night I realized I had the deposit slips but not the money and my receipt.

I called the bank first thing the next morning and spoke to the manager and the teller. Her drawer checked out right. I asked the manager Owen King if he could check the cameras to see if maybe I left the money in the tube or the teller did not put the envelope in the tube.

I was basically told her drawer checked out ok so I was out my $50 and if the person got my envelope behind me they were not very honest and didnt return it. I was very obvious the manager was not going g to do any more.

As a business owner myself, I would do…

Regions branch on Busch drive jacksonville. How can you open at 9am and not have ones? I couldnt get 150 in ones. Why your a bank it's what you do. Might as well not opened

My son did not have his phone, and his debit card was blocked because he tried to Venmo money and received errors each time. He called customer service, was disconnected after 37 minutes the first time, and was transferred and put on hold for over an hour (to the fraud department).

When he finally spoke to someone, they told him to use the debit card as a credit card and it should work. He went to Chevron and tried to purchase a drink. His card was denied. He called me and asked me to assist since the card and account was under my name.

I called, spoke to a regions customer service whom (after 15 minutes of questioning and information regarding what my son did) told me to contact the fraud department. After being on hold for 1 hr 37 minutes, a fraud dept.

representative told me (after…

I have been trying for months to redeem my late father's relationship rewards only to get the run around. I know of the 3 required documents. I have 2. I do not have an executor letter from probate because the family did not have the need to probate.

I am to the point that I am about to close the 2 accounts that I have with this institution, including the one that I am on with my late father. I need to be contacted soon at 2058635169.

Demetrius Morgan the personal banker is unprofessional and rude. He refused to assist me. He only had problems and no solution. He said with ,”You can go over there and let Ms. ” As he pointed in her direction with her tone and voice raised.

How can a person deposit money in their account when both ATM machines want take a deposit.But Being charged $36 for $2 over.That don't make any sense.

Regions never got my title from previous bank. I have called and talked to several people but they gave me all a different story. I received a lien release from regions. After 45 days corporate regions told it had been released by regions and I need to go to the texas dmv to have them print it out.

So between driving and sitting at the dmv 4 hrs they don’t have it.

Finally the original bank had it. Now regions has it and is telling me that it will take several more weeks. I sold the truck 45 days ago and waiting on title to sign over. I have filled one of these out and have asked someone from corporate that can make a decision to call me.

No one has yet to call me. So I’m asking again. Jon major 985-634-0051. If your not interested in my business that’s fine i will take it elsewhere.

Called to get a lien release on a vehicle I paid off 8 months ago. Each time they told me they were submitting the request but never faxed the release. They are totally incompetent. I would never trust a company this incompetent to handle my money ever again.

It was a poor decision to close the drive thru banking at your Bald Knob, AR branch!! Very inconvenient to not have that option. Please correct this mistake immediately.

My account been locked and I need to get into my account and they won’t unlocked my account and I need to use my card and my account so I need yhall to unlocked my account

ATM Always empty on weekends at South Railroad Street Location Phenix City Al. very inconvenient.

I've been a Regions bank customer since they took over our bank in Cumming years ago. We moved to Dawsonville, GA. about twelve years ago and the branch bank here has gotten worse by the month seems like. They only have two tellers most of the time and one of them handles the drive through which they have to go back to the main teller to get anything done.

We sit in line this morning for over fifteen minutes and there was only one car in from of us. We use to know everyone there and it was pleasure to go in but now we know no one and every time we ask about someone we're told they're on vacation.

Well after four or five months it is hard to believe that any more. I can't understand why they can't just say they left the job instead of lying to us. We have 8 accounts there and we have been…

I was referred and when I opened they didn't ask me anything about referred a friend and didn't act me about the offer I have to here it from someone else's and went back few days not even a week and didn't want to do it ...or try and went again and signed the waiting list to bee seen and he took someone who didn't sign at all and wasn't far at all the humiliation

This bank is stealing funds from people who have had accounts for years . Ira accounts , 401 accounts, intrest bearing checking and savings accounts. Also they are not treating people fairly that are on fixed incomes , withholding there money where they become homeless living in the streets this is completely inhumane.

i had money the staff was welcoming now when you have downs in life the bank will not cooperate even for a month .

I don't like to complain I love Regions Bank but I'm very disappointed in why did the hours change I work at 8 to 5 job.. And probably 70% of the time the ATM cannot read the checks and I have no way of cashing my check's unless I go to Walmart or amscot which is costing me money that's why I have a bank account.

I can't always get to the bank on a Saturday that is the only day that I have off and they're only open until 12 or 1... I just really don't understand the bank hours no other bank closes that early. Thank you

Recently, someone stole my wallet with All my personal information. I immediately notified regions and at that point realized that the thieves had already made a withdrawal. I went through the process of filing a dispute and put a freeze on my accounts.

Within that time frame, the thief walked into a branch trying to get more money, thankfully my account was frozen. Nothing was done to them and they were able to walk out the bank freely, although they were attempting to commit a crime.

The first dispute I filed was a month ago for a large withdrawal. I since opened new accounts with Regions and continued banking with them. A week ago another large withdrawal was made, INSIDE a branch. At this point I’m concerned and do not feel safe with banking with Regions anymore.

I am not pleased…

I was never informed I would start being charged a monthly fee. When I signed up I opted out of over draft and was assured that. Next thing you know there is an over draft fee. I call The Georgetown location and spoke to Tina.

She had no intentions of helping me solve my issue. She even walked me through how to cancel and that is what I'll be doing. After all the 1877 number with customer service helped me.

I received my sons income tax check at my residence in Clanton AL. He had recently moved to Milton FL. He asked me to sign his check for him and deposit it in my account. I was informed at my local branch that he had to be present to cash or deposit it since it was a govt. check.

I drove the 250 miles to Milton and we went together to bank since I had also endorsed check. We were asked into the office of Wendy Richardson. I explained the situation to her at which point she became very irate and informed me that I was not allowed to sign for him.

She went on to berate me in front of my son and made me feel like a criminal. She then spoke to another lady in other office and informed me I would have to use 3rd party system to cash check and not deposit it.

She was very rude and…

Regarding my visit to Regions Bank at approx. 2 pm today with Jessica Nunez, Financial Relationship Consultant, at the Lake Nona, Florida Branch: First, setting the reason for visit: I was meeting with Ms. Nunez, because I was dropping off a death certificate of a depositor who passed away on Jan. 13, 2019.

I am the Executor of the estate of Joan Mann, which Ms. Nunez knew for over a month, prior to her passing. Ms. Mann and I were trying to set up another checking account to be used to pay her bills after her passing in hospice. Ms.

Nunez was corresponding via phone and emailing me since the December timeframe. On Feb. 9th, I notified Ms. Nunez that I had a copy of the Death Certificate from Marion County. On Feb. 13th, Ms. Nunez sent me an email stating that she needed an original copy…

From: petra voigt [mailto:voigtpj@hotmail.com] Sent: Sunday, February 10, 2019 2:12 PM To: yvonne.ball@regions.com Cc: Regions Bank Subject: account compromised

good morning, I am still without a definite answer to the status and settlement of my account being compromised on 11/16/18 - almost three months ago. after several unsuccessful, not very helpful conversations with your customer service and protection center the day my account was hacked, i filed a statement of unauthorized activity on 11/17/18 at your kirkwood branch. the service was rather incompetent, as the representative in charge was not sure what form to fill out, then listed the wrong account number as well as possibly the incorrect trans code number, which i noticed later. i was told during the meeting and by phone the…

today i was on the phone trying to close my money market account = after holding on for 10 minutes i was disconnected and had to start over . again after 15 minutes i was disconnected .

finally i got on line and transferred the money to the checking account and notified the lady that i was closing the money market account and did not want to get any service charges because of the closeout. she stated that i would have to call back tomorrow to tell them i then spoke to a supervisor name of JARVIS WHO said the same .

after being disconnected twice i refused to do this and asked him to follow up to make certain the account was closed and no charges would be forthcoming. it would have been very easy to look up the account the next day to insure it would be closed .

you need to train your…

is the worst bank I have ever encountered. The tellers in the DRIVE -THRU are so unbelievably slow. They talk entirely to much. It takes at least 20mins to cash one check and that's on a regular day. They don't even apologize for the wait.

The first week of each month is a complete NIGHTMARE. A minimum of 5 cars leave the bank at one given time. The female tellers have the NASTIEST attitude I have ever witnessed. I absolutely HATE to go to REGIONS BANK BRANCH in Selma,AL.

on Highland Avenue for anything. I am leaving this bank as soon as possible.

BRANDY BONIN STOLE MY COMDATA WORK CARD AND TOOK ALL MY MONEY. SHE HAS DONE THIS FOR 3 WEEKS. PROLOGISTIC IS NOT DOING ANYTHING. I HAVE CALLED THE COMDATA CARD NUMBER AND I GET THE PHILLIPINES, AND TALKED TO SOME IDIOT THAT COULDN'T HELP BECAUSE SHE CHANGED THE THE QUESTION AND ANSWER ANS WE DIDN'T HAVE IT. I WANT SOMETHING DONE ABOUT THIS HAPPENING OVER AND OVER AGAIN. PLEASE CALL 2534466082.\

ELLEN RACKHAM'

I would like a phone call on my experience at the regions bank in Ocala National Forest location. Branch 00255-forest. Here is a brief description of my experience. 00 check from fidelity. I knew before I came in that it would take a few days to clear as it is a large amount.

The teller told me on April 5, 2018 when I made the deposit that my funds wouldn’t fully be available until April 14th 2018. I was in shock and told her that seemed that a long time and I needed the funds at least by April 12th.

I didn’t realize it would take that long. I told her I understood because of amount it would be a longer waiting period but I didn’t think I would have to wait until April 14th. I have been banking with Regions since I was 18 yrs old, I have two accounts with regions and I have cashed a…

On 02/13,2018, i went into the Region's Bank in Oneonta,Al, seeking assisting on my account #4294753262112023. i was charge $260.96 of fee's.

These are transaction that i did'nt authorized! The local branch was'nt able to help!!!

Please! help me, recover my $260.96!!1

Timothy M. Gaines

I paid my roofer with one of my checks ,he went to Regions Bank To cash it, and they told him that the signature was not the same ! The same thing happened to me months ago. I went in person to cash my own check and the manager there at Country Walk said that the signature was not the same.

I showed her my drivers license and she did not wanted to accept my check. I got so upset that she gave me one of your paper to withdraw the money. I am not a person that complaints but my roofer Lacayo called me to let me know what happened, he deposit my check in his account.

I want to know if you can fix this problem. The amount was for $350. I do not want him to have a problem again with the check. Please! Thank you!

hi my name is jamie dean and about 3 or so months ago i noticed my account was low and i know it shouldnt have been so i walked into the bay st louis ms branch and talked with roy and he pulled up my account and there was alot of charges that was not of mine so he informed me to go file a police report to which i have and

the police told me with these situations the bank and the police will handle it i keep calling and its not getting nowhere and i still havent heard about getting my money back will someone please let me know what i am suppose to do now you can reach me at 228 344 3085 thank you

I was discriminated against by the teller then was retaliated by my account not deposit whole account was placed on an extended hold for no reason

I received a Regions Bank check from a client for training his German Shepard on November 3rd. The regions bank in Ripley told me the money would be available on Saturday November 5th. Since the branch in Ripley was closed on Saturday I traveled to the nearest branch in Covington Tn on Saturday morning and was told I could not get the money because there was not sufficient funds to cover the check. I called the man that wrote the check and he called his bank and the check had already cleared his account.

Melissa Perez is the manager at the Covington branch and she told me that she was not going to help me because I was committing deposit fraud. There were several other people in line and was very embarrassing. Ed Presley, the man who wrote the check, from Dyersburg called Ms Perez and she…