RiteAid

On Friday Oct 28 I picked up a refill ofmy prescription at the pharmacy at 4864 National Blvd, Los Angeles 90034. The refill was for 90 days 1 pill a day. Medication is Lorazapam. When we Counted the pills there were only 60 Pills.

There were 30 pills less than were Prescribed. Since we have been customers for years I know who filled it And would like to pick up the missing Pills. I hope you will be able to facilitate This process. I’m assuming this was a Mistake and am not making any accusations at this time.

Please contact me by email or phone if there are any Questions. Thank you David Henley

Called in my latest batch of prescriptions and received a non-specific call that "my order was ready". It's a sixteen mile round trip to this store and gasoline becomes more precious with each passing day. Only one item (of a total of six) was ready so I gave it a couple of days and went back.

This time only part of what remained was ready but, "if I came back later, it would be ready". A day or so later, another non-specific call and when my wife showed up all she got was another part of the order.

Now three round trips have been made and still the order's incomplete so I'm not too excited with the service. These non-specific calls are worthless - you do have an occasional message which specifies the drug (s) that are ready "beginning with the letters - -" - use that one exclusively. The…

The Pharmacy is my complaint, they tend to never have your meds ready. You put your prescription reorder, and it’s saids what time to pick them up. You get there, and of course they say you did not put in an order.

Even when you show them proof of meds order, and time to pick up. The pharmacy staff has been going down hill, little by little. They don’t seem to care, it’s sad. But other pharmacies where you can transfer your meds to, and get them on time!

Problems with pharmaceutical dept @ store #11063. Massive wait times to pick up completed scripts. Rude associates ( possibly over worked? ) pharmacy said a script would be filled that day and had no reason it was not filled because it was as auto refill .

Called pharmacy to check on new scripts sent by dr with no refil number assigned and all ways just rings no one answers, one time hold or ringing 20 minutes plus. What is going on at this store?? You shut down my closest rite aid earlier this year and never a problem there. Please contact me 5708015000.

Sometime is wrong at this site and all of the customers see it and state it when I go to pick up . Normally I go 2 times a month but seams that since I started this store I have to go drive a greater distance much much more because of…

My Rite Aid Pharmacy in Rockville Centre never picks up the phone. You can leave a message but the never return your call. I would give this store's customer service a negative rating if I could. How can they be so bad nobody there knows how to pick up a phone or return.

I shouldn't have to DRIVE to my Rite Aid store in order to get info on my prescriptions. Your customer service sucks to say the least and that's putting it mildly.

Rite Aid pharmacy in Benicia, CA literally NEVER answers their phone! And they take days to fill prescriptions. There is frequently only 1 person working and they have to do vaccinations AND fill prescriptions. It is the only pharmacy in our town and my mother has run out of essential medications because of this poor service!

More employees need to be hired immediately and there should always be someone to answer the phone.

Every week I get my script at rite aid and they look talk about me when I come in and my doctor called my script in at 10:00am and I called and talked to Emily and she told me it will be done at 3:00pm that is bull they do this every week

The branch on E. Gunhill Rd & Bronxwood Ave. M. I arrived at 7:05 on 10/18 & all the gates were still down. At 7:12, a woman arrived by car and let herself & another employee inside. At 7:20 I approached the entrance assuming there had been sufficient time for them to prepare for opening. Doors locked.

Got the attention of one of those inside & was told, through a closed door, I could not be admtted because the security guard had not yet arrived. they had no idea. I promptly left. It is no wonder business at this branch is lousy.

Rite Aid failed to provide Covid booster shot as scheduled. First of all, I am handicapped and have a hard time walking and standing. I worked hard to go to the Pharmacy at 6455 Pacific Ave, Stockton, CA 95207. I am in pain with each step I take.

A few weeks ago I schedule a covid booster for myself, my wife and my son. They were scheduled on 5 Oct 2022 at 2:00 PM, 2:20 PM and 2:40 PM. We arrived at the pharmacy just before 2 PM expecting to receive our shots. I have been going to this store for other vaccinations with no problems for a few years.

When I went to window to check in I was told that I could not get the shot now because there was no pharmacist available. I told them I had made the appointment weeks ago and the lady said they know it we were on the schedule.

I was then told…

Today Saturday the 24th of September I received a phone. Call from Rite Aid Pharmacy at 19035 Bear Valley Rd. They were letting me know that I had 2 prescriptions ready. I left them know that I lived quite a distance from their location.

They suggested that I transfer the prescriptions over to Rite Aid at 13720 Best Valley Rd in Victorville which I did. At 3:36 PM I called to transfer my prescription. They said to give them and hour. So I did I Gave them and hr.

And that j would have to wait. I said ok. I asked how much longer and the pharmacy tech advised me that they close at 6 I advised her that it was. Not my question I'm asking how much longer for my order to be filled.

Ij said I'll wait and tech said I could not wait at the drive thru. So I pulled out and parked. At 5:45 I went…

Hi my name is Lisa Neal I have been with rite aid pharmacy for over 10 plus years and I recently moved so now I'm forced to use the rite aid on cherry street Toledo Ohio and they are absolutely rude never answer the pharmacy line to fill my script and I get hung up on cause they don't want to answer the phone or you try getting your medicine delivered 2 times and

it never came gave instructions to call my number when they arrive at my address and I would come down and get them I never received my heart medicine if I have a heart attack it's on your poor excuse for rite aid pharmacy employees its been 2 and a half months trying to get my medicine from this stupid ass rite aid on cherry street Toledo Ohio

I went to Rite Aid Pharmacy in Dinuba. The person at the window was rude. My prescription wasn’t ready or even started. They said I “fell off the grid” since it has been awhile since I had gotten any prescriptions from them.

I wasn’t called concerning them needing insurance information to fill the prescription. Prescription put in by MD last night and at 3:30pm this afternoon I couldn’t get prescription and it wasn’t started and I had not been called about a problem. Poor customer service!!!!!!!

very dissatisfied disappointed.

Trying to get a script filled for over 6 hours is a little to much. The doctors had to call three times and then on the last call they said they got script but had to talk to doctor again I ask if they could call over and I was told they were to busy are u kidding .

This had been done to me at least 5 times they make issues up so u can’t get your script filled rite aid seems to do nothing I have a long list of several things that have been done to me what i think rite aid needs is a class action suit it’s not right to discriminate because someone has a medical disability if your ever in Northern California skip the Yreka rite aid the pharmacist treat folks like dirt

I just called to have prescriptions filled and the pharmacist was rude didn't even say goodbye just rude comment about me to someone else in the pharmacy. I asked if my prescriptions were ready for refill she told me No and not nicely.

Then I asked about my ajovy she said prescription ran out I then asked about my sumatriptan shots and pills in a not very nice tone said they will be ready in an hour. I will not go there to get my prescription until tomorrow when there is nicer people.

And when I call for new prescription I am thinking of changing pharmacy. Hate to due that been going there along time. But this is not the first time she has been rude don't like your job QUIT

For several years my doctor has prescribed OxyContin 60mg every 12 hours for chronic pain to my back. Getting this prescription is an ongoing and ever persistent problem that I have addressed in the past. In March 2022, I contacted my doctors office to request my monthly refill and to ensure to give them adequate time to place the order.

On March 29, 2022, my doctor requested the refill from your store located on Ferrell Parkway in Virginia Beach, Virginia. He was notified that the refill had failed, he requested the medication be refilled again on April 6,2022, April 13, 2022, April 14, 2022, and April 15, 2022 with each request indicated “failed”.

On April 14, 2022, he spoke to your Pharmacist explaining what has been taking place only to be told to try submitting the refill at a…

I called to ask about my husband’s medication because my in-laws were told it was 146$. I have insurance so I called to see what this was about. The technician was very rude and even hung up on me after never answering my question.

My husband has kidney failure so he needs his medication so I need my concern addressed but it never was. Calls are recorded so my complaint will be validated. Michael the technician is very rude and should not be working with people that have medical issues.

I have been going to RiteAid for years and I am elderly with diabetes and COPD. When I walk in the store at Glenolden everyone says hello.

The Pharmacy Manager is fantastic. I have known him for years and he has always helped me. He even called me at my house to tell me that he had a booster shot ready for me.

My difficulty is with one female Pharmacy clerk. She never makes eye contact and when she sees me at the counter, she rushes to pick up my prescription from the rack.

Temple Hospital called me to let me know that they were going to phone in 3 prescriptions to the Glenolden store.

I picked up one prescription and asked the female clerk if I had any more prescriptions. She promptly replied no with no eye contact or concern.

She has made me come back after one hr. for a script and…

I have filled my prescription through Rite-Aid for most of my life and I'm 60 yrs old. Lately, Rite-Aid has given horrible service. I need a refill that I've called ten stores and they didn't have it. This has happened twice.

today NONE OF THEM were ready???? The service has been deplorable. This needs to be rectified or I'm going to have to find another pharmacy.

Takes 20-40 minutes to pick up meds, try to call in and you are on hold for 1 hour and 14 minutes

I have a complaint about a manager Mike at 2561 Union rd. Cheektowaga n. y.. I had receipt for purchase but did not have package . 87 made MT take product again and patronized me by saying well you have bought it here before with no problem.

I want my money back and his attitude changed. I work in retail and if I ever did this to a customer they would be calling my boss for sure.

Iv been faithful customer for nearly 20 yrs I'm older not a drug dealer a responsible patient and customer at Riteaids pharmacy in Deptford NJ I'm temporarily staying in Clayton NJ to help with grandkids so once in while I have to use Clayton Riteaid I try not to but have transportation problems I don't have a history of drugstore or doctor hopping or a pill seeker I get 4 scripts every month first time ever I accidentally threw away my adderall and

Lipitor inside of the lil white bag they jammed 4 bottles 4 scripts in 2 scripts luckily fell outtake bag laying in the black totem housing belonging I carry Tuesday I went to take my adderall and the pharmacy bag was gone and so was my 2 scripts the other 2 in the bag I started crying panicking I just got them filled last week I remembered…

This was on 224th and Meridian Graham Wa. Both pharmacist and helper were the rudest jerks I ever encountered. They told me to go to another pharmacist if I didn’t like it. I’m calling corporate

Akron Ohio E Waterloo rd store pharmacy is a unprofessional, unorganized joke I’ve been waiting on my delivery of medications for 2 days, also my dr sent in a prescription in 4 days ago I’ve called and called after about 4 rings it goes back to the original message no one ever answers the phone the audacity to make people wait for medication is unbelievable!!!

After this round of refills I will be changing pharmacies!!! Do better!

m. for the booster shot at Rite Aid, 1040 North Wilson Way, Stockton Ca. m. Two walk ins came after me. The intern giving the shots saw them first. I am a senior w/ health issues & couldn’t get up fast enough to tell her I was first.

I told her after she saw the others that I had made an appointment online. She just brushed it off. I was and still very upset. Why make an appointment if walkins are seen first?

I went to the Rite Aid at 2405 Eastchester Road in the Bronx NY. To get my flu shot and a booster shot. The time was 11:00am on 10/30/2021. I am a 55 black female diagnosed with breast cancer. I went to the counter and the white female named Christine, turned her back to walk away.

I called out, excuse me, she turn around with the clipboard for flu shot. There were four white people filling out the forms to take the flu shot. I said to her that I'd like to the flu shot and the booster shot.

She said to me that I had to go on line for the booster shot. Mind u she could have told me that I could take the flu shot and go online to make the appointment for the booster shot.

While she was talking to me, a white woman walked to the counter in the middle of the conversation and gave the lady…

We get our prescriptions filled at the rite aid store #30878 on 22346 Woodward Ave in Ferndale MI 48220 . Today is 10/27/2021 There is a pharmacist who works there who is Extremely rude and incompetent. There were three people ahead of me waiting for prescriptions.

I pick up medications for my mother who suffers debilitating pain. When I went there at 10:00 Am I was told by this man that the script would be ready in 3 hours. I came again at 3:00 PM. He ignored everyone and kept speaking on the phone with someone in a foreign language and laughing.

Obviously this was not a work related phone call. We all waited for at least 5 long minutes after which I said" please can we get some help". He scowled at me and finally got off the phone. When it was my turn finally he growled "yours will not…

I got very angry, said things I shouldn't have. I was in need of my meds I have severe anxiety and panic disorder. when i got home message on my machine stating they could not fill my script cos the doctor didn't thumb print them in..

LIE, my other one was there. they are both submitted on the same day. This all occured from the 14th of october till saturday the 16th..

#10713 main street Poughkeepsie ny 12601 There are 4 or 5 people working the pharmacy. How come no one can pick the phone. The main store in front has only 3 people working and they keep thing moving. What is the problem with the pharmacy.

Than we have to drive to the store they say they are very busy they do not have time to answer the phone. That not fair for older people or people who have to walk.

Today, my wife and I entered your store pharmacy in Huntington Valley, Jenkintown, Pa. to receive our Flu shots. At first there was no employee to direct or wait on us. There were four windows available but no employees My wife did get serviced after a wait of about 10 minutes.

We were given forms to fill out and returned same with our medical cards and drivers license. We then waited 50 minutes during which we received no reason or direction as to the delay. We would have left the store but our medical cards and drivers license were in the possession of the pharmacy. Still no information.

About 10 more minutes passed and we were taken into a small room and given Flu shots. My wife and I both received our shots in a time frame of less than 5 minutes and our medical and drivers cards were…

I have 8 prescriptions, I travel over 20 miles to get to my rite-aid pharmacy....I went by today, after my other half went by 2 days ago, then q day ago, the prescriptions were not ready, I went by today, after going to my podiatrist, guess what, there was a line of about 12 cars going thru the drive thru, and there was a line inside of about 10 people.... Does Rite-Aid believe it is optional that I take these meds for blood-pressure, Thyroid, Diabetis, etc????? If this issue isn't rectified soon, I will start at the district managers level and gradually work my way up.... This has been going on and off for the past year.... Just letting you know of these problems....

Jossi

I went to my Rite Aide Store #07880 Transaction # 687949 Cashier #78807349 today It is the 1st Wednesday of month and I went for the Senior Citizen discount. When I asked the cashier if he gave me the senior citizen discount he no because I didn't tell him before he rung the items He said it was to late. 53.

I am hoping you can give me the discount. You can look back and see I received it in passed. MY DOB 10/45 Thank you for your help

I shop at Rite Aid in San Luis Obispo, CA (on Foothill). My boyfriend and I also recycle there a few times a month. Patty the cashier, for some reason, is always extremely rude to us. We can not even recycle without her calling the manager, because she always finds some fault with the bags or bottles- even though we rinse them and put them in clean bags.

This weekend we brought our purchases to this cashier, after recycling, and Patty rolled her eyes and said (in front of several customers) "You recycle all day for THIS (she motioned toward the small bottle of liquor we were buying)?!! She also did not ask us for our phone number, so we didn't get any of the discounts we should have received.

And she refused us the alcohol too, even though we are in our 50's. (She told us. ) We were so…

I called trying to locate a first aid product but the phone rang 20 times and no answer. I called again rang 8 times no answer. I finally decided to call the pharmacy and immediately received the information I was looking for.

Does no one work at the checkout in the morning? This was Tuesday May11 at 11:30. Surely someone was there?

I have experienced multiple issues with the RiteAid pharmacy on at the Sanderson Avenue in Hemet California. From complete indifference, not caring , and just down right lying. I have been a faithful customer for 20 years now at multiple locations over the country as a soldier, and now a retired veteran.

I have been a customer at the specific location since 2012. At this point I've had about enough of this stores BS! I am seriously considering moving to another pharmacy. To say the least I am disappointed. This is no way to treat people who are reliant on specific medications to function, as a fully disabled combat veteran who needs certain medication, I am at a loss.

I truly feel that this is abusive to elderly, a disabled people! A copy of this will be sent to my local better business…

You have the awfulest website I have every tried to use!! Very, very unfriendly!! Please correct it soon!! It is very confusing and you have to go AROUND THE WORLD just to TRY and get an answer to your question or inquire.

Thanks Bonnie Strahan

I moved to Mio Michigan one year ago and not satisfied with the pharmacy service. Sometimes it takes three or four days to fill my prescriptions. I recently had a stroke and need my meds now. Sorry to say I am driving 30 miles to another pharmacy.

The Mio Rite aid by me is only one mile away. Not happy.

To whom it may concern,

Myself as well as my husband, along with other customers keep running into a problem with a pharmacist, Adnan Toko @ the 111 East Saginaw location in East Lansing. He refuses on personal grounds (or that is the only thing I can gather from this) to fill legitimate prescriptions especially pain medications, from our doctor and the insurance company's okay.

He has even not ordered a medication when the system told my husband it would be ordered, he had to go without medication that could cause him to have a heart attack etc. if he goes without. My husband didn't get it until 6 days later.

What he is essentially doing is he has become a bean counter and thinks he knows better than my doctor and is practicing medicine without a license. By doing this he is risking…

Went and returned an item that went well. I found an item for my garden which was broken but wanted to get something off it cause I wanted to purchase it anyways but see if I could get something off it.

Well the sales girl right away asked for my riteaide card but I said I wanted to see if I could get something off the item first. I told him I saw them but wanted this design. Then proceeds to tell me in a rude tone Why would you want to buy it if its broken?

That was none of his business I was a customer trying to buy an item. In stead of trying to maybe give it to me for a lower price he did that. Ive worked retail for years and never spoke to anyone like that.

I wasn't rude or anything when I asked. After he spoke to me the way he did I put the item on the counter and left. Im sure he…

An employee was mistreating the costumer in front of me then gave me an attitude and yelled at me I did not like how I was treated I've been going to that rite-aid for the past 3 years I did not appreciate being treated that way. It was a tall hispanic woman that lied and said I threw the money when in no moment I threw the money at her she was giving me attitude the whole time. Supposedly the manager was there the whole time but did not do anything about it.

I was in shopping today and to get some scripts. There was the lady(i was that term loosely)!!!! Named Linda in the pharmacy!!!! What a mean, nasty , condescending BITCH!!!! PLEASE excuse my language but she is a person THAT SHOULD NOT BE IN CUSTOMER SERVICE!!!!!

I am in customer service myself and if I tslked to and treated my customs like THAT I WOULD BE FIRED!!!!!!! Carzy you would hav that kind of person work with people's medicine. I will switch pharmacies if I EVER GET TREATED LIKE THAT AGAIN!!!!!!!

Thank you for your time.

As an employee I felt belittled by my store manager and as a customer I watched her belittle my co workers in front of customers and their coworkers she has a you do what I say or get ur hours cut management style and I’ve gotten gripes even from my supervisors about her and I work under them because she doesn’t listen to anyone about the way she runs the store and she was short 100 dollars the other day with no disciplinary action on her part but anyone else is short it’s a write up automatically

They have messed up my wife's prescription for the last three times that she tried to refill it and when I was there to pick it up they had messed it up again when I asked for contact info for corporate was told that he was pharmacy manager and all that would happen is he would call me very disappointed that he thinks he has no oversight so will also be making a complaint with the state pharmacy board

I am tired of being disrespected by that pharmacist at Rite Aid she has an attitude problem with white people I set there and I watch this lady talk to people of color very nice when it was my turn this lady did nothing but speak to me with an attitude I have already removed all of my prescription out of Rite Aid because of this lady I went there yesterday to get my dog medication I get told in a very lean way that they have to order it they didn't have it there I couldn't get it until Monday so

I called today Sunday same lady answered the phone and I told her that I was picking up my dog's prescription Monday and I will take it somewhere else I am sick of being disrespected by the same lady all she has is an attitude towards white people and I felt disrespected discriminated against and…

Recently moved Bak to Lima Ohio and had to have sum meds refilled. I called to transfer prescription to rite aide Lima fro the one in eaton,oh.. the African American be lady said they be sent out. Im sure others feel the same....

Allen Hopkins,725 greenlawn Ave , Lima Ohio45805

I'm visiting from Washington state and I called the Rite Aid store on Euclid and Midland in Bay City, Mi. I needed a refill on a script. I use Rite Aid in Puyallup, WA. I spoke to a Jim who was very rude.

I explained to him I was from out of state and I do business with RA in Washington and if he could fill a script for me. He said I don't have that in stock here. I said well can you order it for me?

He said no bc that script is an abused script so we won't order it. I said will can you please check to see if another RA has it. He gave a "sigh" but he did and he said yes Essexville, MI has one so go over there and get it.

I said thanks and he hung up. I called that store they had it and the person I talked to in the Essexville store was so nice. I did get my script.. I have been using…

On 6/15/19 at approximately 8:45pm I went to the Rite Aid #04345 in Livonia (6 mile and Inkster) to purchase over the counter medication. There were no other customers in the store. I took my items toward the front cashier’s station so that I could pay.

There were no store clerks at the cashier’s station. I gentleman, who I assumed was the manager, walked past, and went into the front office. He never acknowledged that I was standing there. After a while, I said Hello to get the attention of any available staff.

A clerk yelled from the back of the store and appeared to be irritated that I had made an attempt to get someone’s attention. She yelled out in an angry voice and stated that she was in the back of the store.

She came forward with something in her hand, she tossed it and went…

A cashier at 650 eats Tremont avenue, Bronx, NY 10457 named paul kept following me throughout the store and was taking my picture. He then asked if he could take my picture after taking my picture. I told him no and that it was not in his place to take my picture.

He still kept taking pictures of me. I was made to feel uncomfortable, I ended up buying the items in my hand and left the store.

I received a voicemail today May 3, 2019 regarding one of my prescriptions at the Rite Aid on Asbury Avenue in Tinton Falls NJ indicating that my prescription was not covered. I then returned the phone call, asked to speak to the pharmacist.

I was put on hold til the pharmacist Simone picked up. Upon me asking why my medicine wasn't covered, I was told in a nasty, unacceptable tone that I don't need to speak to the pharmacist for that. I was appalled at her lack of professionalism and rudeness.

I have been a customer in that store for over 20 years and was never treated with such disrespect and poor customer service. I anticipate hearing from someone in your department regarding this unfortunate lack of care. com. Thank you in advance for your attention.…

The pharmacy department is a miserable excuse of good business practices. For months, service has been lacking but recently, I was texted a message that my prescription was ready for pickup. This is one that was filed electronically by my doctors office at 3 pm.

I was at the pharmacy for pick up at 6:35 pm. After sitting in the drive up line for 20 minutes, waiting, I was told my prescription was not quite ready and could I just move over to the other line while they waited on the next customer.

After sitting there was another 5 or so minutes, someone got on the speaker and told me I could not pick up a prescription from that line and that I should just move back to the original line to wait again. The clerk thought this was all very humorous and was laughing at my anger for being…