RiteAid

A cashier at 650 eats Tremont avenue, Bronx, NY 10457 named paul kept following me throughout the store and was taking my picture. He then asked if he could take my picture after taking my picture. I told him no and that it was not in his place to take my picture.

He still kept taking pictures of me. I was made to feel uncomfortable, I ended up buying the items in my hand and left the store.

I received a voicemail today May 3, 2019 regarding one of my prescriptions at the Rite Aid on Asbury Avenue in Tinton Falls NJ indicating that my prescription was not covered. I then returned the phone call, asked to speak to the pharmacist.

I was put on hold til the pharmacist Simone picked up. Upon me asking why my medicine wasn't covered, I was told in a nasty, unacceptable tone that I don't need to speak to the pharmacist for that. I was appalled at her lack of professionalism and rudeness.

I have been a customer in that store for over 20 years and was never treated with such disrespect and poor customer service. I anticipate hearing from someone in your department regarding this unfortunate lack of care. com. Thank you in advance for your attention.…

The pharmacy department is a miserable excuse of good business practices. For months, service has been lacking but recently, I was texted a message that my prescription was ready for pickup. This is one that was filed electronically by my doctors office at 3 pm.

I was at the pharmacy for pick up at 6:35 pm. After sitting in the drive up line for 20 minutes, waiting, I was told my prescription was not quite ready and could I just move over to the other line while they waited on the next customer.

After sitting there was another 5 or so minutes, someone got on the speaker and told me I could not pick up a prescription from that line and that I should just move back to the original line to wait again. The clerk thought this was all very humorous and was laughing at my anger for being…

The store located at 10 Snyder Avenue in Philadelphia never has the Rite Aid smoking patches. For over six months, every time I go, there are none the cashier tells me that the pharmacy takes them as soon as they come in for prescriptions.

Today, I went in and they had none, so I went to the pharmacy and they verified that yes, they take them when they come in but that I should speak to the manager, name is Sam. Sam was standing right there and I asked him if they could order more to accommodate those customers that actually pay for them but he said they are pre-allocated by someone, not sure who, and that they get what they get.

That does not sound right to me because the other Rite Aid near me, 2 miles away from this one, always has them, maybe they order more??? But this location is…

19. The pharmacist informed me that it was not available but he could order and it would be available in 3-4 days. 19 , I called the pharmacy and was informed that it was never ordered and that because it was categorized as a a level 2 prescription it could not be transferred to another pharmacy nor could it be expedited.

The fact that medication is not ordered at the time the customer consents is an indicator of a serious lapse in their process and secondly there is no way to remediate such an egregious error once it has occurred is unacceptable.

I called a pharmacy tech about picking up a prescription at the Lima, OH Elm Street location and I was told I could pick it up early the next day. So the next day I called and I talked to a male pharmacy tech and he just immediately tells me I can’t.

I explained the tech the day before said it was ok and he didn’t even check to see he just got smart with me and was very short and irritated. I explained I needed pain medicine a day earlier because I am post op orif ankle and the pain has been intense.

He told me I should follow the instructions of the meds and I told him I had severe enough pain that I had to take a couple extra on nights my ankle was burning in pain. He didn’t care. He gave me a lecture about addiction which I know all about.

He got real rude when he told me that he…

Atyourktisaporlemwithstorsombodyishitinginypursteelongfightingsteelongsteelongmedcarlonypirstorsayongigotriteaidlieingthetopastaodalymailisgone29indaiphilmsbarodshanner

Mothagoiwhentstoreandbroockoutallovermybodycantstopeithingoveybody

I called to the 215 s broad for a medication refill was denied with my prescription on fill currently filling a conmplaint with my insurance keystone first and better business and im contacting my lawyer after i leave hospital, im filing a lawyer for negligence and attempt to harm consumer

My wife and I together have about 10 different prescriptions that are filled at a Rite Aid drugstore (05322 on each prescription I assume that is a store number). I call in multiple, say 3, prescriptions and after a reasonable number of days/time the nice Rite Aid computer calls and tells me that my prescription is ready, I go in and

find out only one of the 3 is ready and the others will be "some time" (an hour to an hour and a half was the number I got today). Not to be unpleasant but I have worked with computers (in ALL areas) for 30 years and it would not be difficult to have the automated call give me which prescription(s) are ready, like maybe "your prescription 05322-0000000 is ready), or, at least tell me that "one prescription is ready".

This 'inconvenience' has caused me to…

I get my pain medicine from Rite Aide and have for years. I picked up my prescription on Saturday, and on a whim I counted the pills. I was short by 7 pills. That amounts to 3 days of pain relief.

I went back to the pharmacist and told him what I had found. He said no, and that his count was correct. But that doesn't tell me where my pills are!!! I think this may have happened last month also as I came up short then, and I do not take more than prescribed.

I can't think that I am the only one that this is happening to. I will be taking my business elsewhere from now on, but I feel you have a problem at that pharmacy.

I recently changed from using the Safeway Pharmacy to the Rite-Aid pharmacy in Burney, Ca. - in hopes of better service. I am greatly disappointed ! After having oral surgery, my prescription was FAXED to Rite-Aid pharmacy @ 11:45 am.

The drive to the pharmacy took an HOUR, and was not ready when I arrived. I had to wait for an additonal 40 minutes, with a mouth full of blood/stitches/swelling to pick it up. I live 58 miles (round trip away ) so coming back was not an option.

Why the delay in filling my prescription?????????????? Is there are not enough staff to do the work load? Or is it - if you have to wait - you will spend time shopping and spend more $ at Rite-Aid?????? Very rude- as even calling in a prescription "days" ahead of time - it is not ready when you go to pick it up!

I…

The store in Gladwin mi 48624 is very disrespectful to its customers, as well as very slow for having a full employee load, the pharmacy is the whole down fall of that store, I have been accused of sharing medicine, I have been with out medicine due to being accused of giving fraudulent script, I have been withheld medicine because they could not find my script until the next day. They repeatedly don,t have it in stock.

I bought lots of merchandise from this store and still am treated poorly so I will not ever return to this store again, wow what a sad day for me to have to say that, but now I get to go again this month with out my script until tomorrow and so withdrawals are so fun!!!

I wish that pharmacologist felt my stress and anxiety just once maybe he would be nicer to his clients,…

I am under the care of an eye doctor. As part of my treatment he has me using Avenova, a spray solution for extreme dry eyes. (not covered under Medicare or supplement insurance). I discovered that there was a defective pump and that multiple pumps produced no product thus rendering the medicine useless.

I was told that this was a manufacturing problem and that I should call the toll free number listed on the Avenova box. In addition to that I was told that because of the high price of the product they (Rite Aid) could not replace the Avenova and then deal with the company from whom they purchase the product.

The thought process seemed to be based on how much of a certain inventory is on hand and the price of that inventory. (in this case there was not any Avenova in stock) At this point…

I just had back surgery. I need a script filled . This is Sat 8/25, 11AM They say I can't get it delivered until Wednesday, TERRIBLE SERVICE.. I have been a Riteaid customer for 15 years.. 412 977 2706

to whomever it may concern, On 04/09/2018 my girlfirend had gone to her doctor to get her medications changed for personal reasons they deemed necessary. She had moved from Georgia not too long before today and relies on her medication to be able to function properly.

Because of the move, there is a lot of information transfer and paperwork she went through to obtain her medication. She is by no means a person that would be deemed threatening, but one of your employees acted very rudely towards her and caused her to become upset and angry.

The mans name is Mr. Hien T. Truong, he is the pharmacy manager at store #07772. Him and his team were contacted by my girlfriends doctor MULTIPLE times with the perscription change/refill affirmation, but they directed all of his calls to someone who…

Customer service at RiteAid Pharmacy is awful. The lady pharmacist is not helpful. She wants it her way or no way. She was on duty on Tuesday, January 9, 2018. I am changing my drugstore after 40 years. This is absolutely degrading to have to do.

The pharmacies yell at me while I was picking up my medication and started throwing this around on the counter very unprofessional to be a leader and do stuff like that will move my service to another pharmacy to keep from putting up with this action

Rite Aid 1000 Key Parkway Frederick Md.

I phoned in for a prescription refill and the automated system informed me it would be ready for pickup any time after 10:00 the following day. When I went through the drive through the following day at 11:00 I was told it was not ready and would not be ready for 1 hour.

Thus was very inconvenient as I no longer drive and must rely on my neighbor to take me to the store. I swill probably be without my prescription for several days.

My husband just had knee replacement. We went to fill a prescription for percocett and the pharmacist treated me like my husband (a professor ) is a drug addict. Neither of us have ever taken pain medication except post surgery.

I told a manager he said he had to get the pharmacists side of the story. Seriously? Rude & unprofessional.

I had a prescription called in on 10/05 at 1500 went next am to pick it up and I was told to come back in 1-2 hours went back in 3 hours and it still wasn't ready and all I got was attitude. This is delay of treatment.

I now have to wait until tomorrow to start this medicine. I have changed pharmacies and will take my business elsewhere to Walgreens now. I have put in a formal complaint with my insurance about RiteAid customer service.

The workers that works at your location in Brooklyn on Pennsylvania branch have no interest in being costumer first. They also have are not interested that medications save lives and keep some people alive. Prescription was sent there for my mom about 2pm and it was very important for her health.

Went to pick up about 6 pm and was told the are close for restocking. No posting anywhere in the store stating time of closing for stock, so customers will be aware when not to have the doctors send scripts there on a certain day or time to pick up.

Time and time again its over 8 hours for pick up, excuses how the are short of staff. Guess what life saving medication and people health is a primary concern may reasons for the way now business is done. Rude, nasty, and most of all disrespectful to…

I used to go to this Walgreen's few years ago and service was always terrible and slow. Especially at the pharmacy. I switched and started going to RiteAid. I figured I would switch back and give Walgreen's another try. Absolutely nothing has changed. That Pharmacy has the rudest bunch of women working. I complained about the 10 cars in the drive thru not moving and the women working the drive thru looked up at me like she smelled shit! She started giving me the excuse that she was the only one working.

Well that is not my problem. If Walgreen's is that busy they need to hire additional people. Preferably people with better customer service skills than this bunch. I then went to complain to the manager and the whole time im telling her my experience she's smiling at me on the verge of…