Roku

I rate Roku and your site, services and customer service a 0 on a scale of 1-5 I am returning my Roku tv I just bought as junk and will never buy Roku again and tell friends the same

I assume like most peaple when i purchased roku i had to decide chrome cast or roku. I chose roku becouse it came with free trials. Boy was i disappointed first off i have spent countless hours trying to set up direct tv now trial and failed there customer service failed twice so no direct tv. S.

off of your list of provider been on phone with dish and discovery they directed me to you and that brings up third issue there is no chat option for customers. so lets recap i got roku i cant mirror to it wont work tried windows pc and android tablet dont work.

cant watch ID becouse you blocked me cant get direct tv cant get explanation for that the 1 thing that does work is hulu but i dont need roku for that my tv can do it so i wasted the money on this product and was unable to get sdervices…

When I went to listen to one of my favorite radio programs this morning, I had this horrible picture of snakes, skulls and other putrid things by Motley Crue with the words, Don't go away mad, just go away. I shouldn't have to have that kind of junk on my TV if I don't want it.

I am very upset with Roku for allowing this to happen. I listened to my program on my computer instead. I have liked Roku because I can choose what I want to watch, and if I not longer have a choice, why should I have Roku?

Got a call for my husband from one of your call centers in Texas. Asked the guy what he wanted as my husband was getting dressed. He said he was from DirectTV and at that time I told him we were not interested as we had just gotten rid of cable and had no plans to get anything other then roku.

I then hung up and less then a min later he called back on an unlisted number and yelled at me demanding to know why I hung up on him i told him that I did not want or need his service and had told him no before, then he told me he wanted to fuck me.

With this as an example I will def not be using your service even if I decide to again go with paid tv ever again.

I've had your Roku service for over 2 years. I went from Time Warner Cable to Dish Network so of course my internet service changed also. Now my Roku won't work!! So I called your customer service and got some girl with very poor English and she talks so fast I can only catch every 4 words. After calling twice, I get the same old nonsense like there reading from a form letter. I already paid once a couple years ago to use my Roku and just because I changed cable tv companies I'm not paying you again.

I hope your not proud of your customer service, it's a pathetic joke. I know what your thinking- WHO CARES? - loosing me isn't gonna put you out of business, but I'm sure gonna let the tv station and every one else know, and I also just filed a police report for paying for services I'm not…