Samsung Appliances

I have had a Samsung washing machine modelWA45H7000AW for just over one year. I am so dissatisfied with this washer. Although it is in the garage, it is so loud you can hear it in the house. It sounds like a wood chipper when it is spinning.

No matter how I try, I cannot get the detergent drawer out. I am so frustrated that I am probably going to sell it for what I can get and buy another brand. I chose this washer because it was highly rated in Consumers Guide.

Again, I am upset every I take something out and it is not clean. I will be reporting my problems to Consumers Guide.

Brought a brand new fridge, expecting it to last a few years but at 12 months it starts to trip our circuit breaker, Samsung repair man came a few weeks later replaced motor, never worked the same since, I called back and complained to Samsung customer service that nothing is cold and not freezing enough, said the would call back in 24hrs, a month later I left messages than out of the blue they called and

said that my warranty just ran out. I bought Samsung brand because I thought it was the best, I want my fridge replaced, it took a long time for us to save for it.

I purchased a Samsung Fridge Freezer approx 7 years ago in 2012 it developed a fault, widely documented on the internet as being a known fault to which Samsung admitted on BBC Watchdog that it was not fit for purpose and potenially dangerous. Samsung sent an engineer in 2012 and they repaired it. However exactly the same issue has re-occured, I have contacted Samsung customer support an they do not want to know and suggested I pay an engineer to repair it.

I understand that the fridge/freezer is out of warranty and had the problem been anything other than the known fault I would have probably accepted this as unlucky. I have emailed the MD of Samsung UK and not had a reply. The customer service has been very poor.

We bought a Samsung stove two weeks ago and there is a three ring triple burner on top. There is a fast boil ring that is the inner most ring that is not working. Over one hour has been spent on the phone with customer service being sent from department to department with no one being able to take ownership of the problem and been put on hold and transferred numerous times.

I purchased a ceramic cook top stove with a convection oven from Lowes in 2012 . It is under warranty but i now have had to replace the convection fan every year. which makes three fans. Now it is out again and they replaced it in March of last year.

It is Thanksgiving and no oven for they have to order the part. I am very unhappy with this product. Told it was top of the line. I will not purchase a stove from you again and I have posted this for everyone to see.

My husband and I are in wheelchairs and this is a great hardship to us. This was bought at Lowe's in Glen Carbon , IL. I can't afford to keep replacing this when the warranty runs out. What am I to do?

I purchased an expensive Samsung refrigerator 3 years ago from Sears. Over the past few months I have had nothing but problems with this appliance. Sears has been out to my home on 4 different occasions. The first time they misdiagnosed the problem. The second time they told me that I had a part that had gone bad and needed to be replaced.The third time they cam back to replace the part. The forth time I called them back because the problem still existed. This time he says he has corrected the problem.

The problem I have that is most disturbing is that he says that my problem has been caused because I eat a lot of vegetables and this causes the refrigerator fan to freeze up and that the moisture from the vegetables have to go somewhere. That is disturbing because that is why you have the…

Had serviced the A/c sometime in June.

However only after them leaving did we notice that the LED blue light was not working.

Subsequently called up again and they came to check it out.

However I refuse to pay the amount cause it was not our fault. In between the service people said they would get back to us. No response. Been 3 months. Today the service technician visited us again. I stand my ground and refuse to pay d sum of 450/-.

You refuse to take responsibility. What do you suggest I do?

I tried to register my new Samsung Washer online for the warranty put could not because the first page of the information would not accept my cell phone number. This is the only phone I have. Please send me by email a registration form to print out, fill out and mail to Samsung.

Bought a dryer at Lowes last August - have not had it a year as you can see. The dryer quit working on 6/27 and we called the warranty company. They said they would send someone out on Monday. The company that came was A&E out of Harrisonburg, Virginia. The man that showed up went down and plugged it up and said it was running - all of 5 minutes, was made, left and never gave us a ticket. The dryer was still broke. Called back again complained about how this man treated my wife - she came home so I could go to work and took over waiting for these people.

A&E sent the same man with another tech to fix dryer. They ordered parts of $536.00 and labor of $138.00. Apparently they charge $138.00 each time they come. Another tech comes back the following week to install the parts. The dryer…

I have a Samsung RSA1WTMH American style frostfree fridge freezer, earlier this week I went to the freezer only to find everything was thawed out. I therefore had to throw it all out, about £100 worth. We have insurance for the repair of the fridge freezer but this does not cover the value of food, so we called them and had a 3 day wait for them to be available, in which time the fridge also decided not to work so a further £30-£50 worth of food was disposed of. The engineer arrived and said that in his opinion it needed de-frosting, "but" I said "this is a frost free fridge freezer".

Yes he said but although no one will tell you this it does need to be have a de-frost, and he recommended annually, he added that there is no talk of this as those without repair insurance are likely to…

Bought a Samsung dishwasher, within a few months got a draining error it wouldn't work. Service call since under warranty, was not fixed. The dishwasher worked when it wanted to. Few months later same thing, replaced a sensor. Few months later another sensor replaced, plus the main board.

Still not working, last one was another sensor replaced. Totaling more than $300 in repairs. The service man told me that these dishwashers had many complaints on them, wish I did more research on them I would not have bought!

The dishwasher is only year in a half old! If I could give a 0 star I would.

2015. From the very beginning it did not work properly the way it should have. I complained to the service center for checking the machine. They came and reported gas leakage. Even after their repairing, it failed to cool the room.

Again I complained on 24th June, 2015. Again Gas leakage problem is detected and now they want to take the machine with them, repair and again install. But, I want to replace the machine since a defective Air Conditioner has been given to me.

But from Samsung Service Center they are unwilling to replace the machine and denying the fact that a defective machine has been supplied. I don't want to use this machine and want it to be replaced as early as possible.

I bought this machine on the basis of Samsung's Goodwill. I request you to look into the matter and…

I am writing to tell you how disappointed I am in your product and most importantly, your customer service number. I purchased my Convection Range in Spring of 2012 after weeks of searching for the features and the looks that I thought would make my cooking and my kitchen shine. On Easter morning 2015 at around 7am while I had the oven set at 350 degrees and baking a pie, the oven suddenly exploded and flames erupted from the back of the control panel.

I immediately called 911 and had to evacuate my house while I waited on the fire department to come and check out the incident. Upon their inspection, nothing in my home wiring had been the cause and they determined that it was faulty wiring in the equipment. They said that the wiring harness was not properly insulated and over the couple…

Samsung - Non availability of Bottle Tray for Fridge model no. SR-52NXA & Serial no. 692341AT800334 E. Sir, I have been using your variety of products for last more than 15 years. Recently the Bottle Tray for above Refrigerator has broken by my servant.

Now, I want to purchase a new one. I have enquired at your local service centre and also in the local market. But I am sorry to write that its not available any ware. I am in a fix now and worried that how my fridge will be serving my family.

I request you to please provide me the bottle tray against payment. You may send it by courier also. The payment can be made through Internet Banking or you decide the way. Further, I would like to mention here the number engraved on the Tray.

Please help me and arrange to supply the required item.…

We purchased a Samsung refrigerator from a Sears Outlet store in September of 2013. We were told by the Sears Outlet manager that everything they sold, including what we purchased, was covered by an original manufacturer warranty. So naturally when our fridge broke down in the first month we called Samsung and they arranged for service.

The local service company came out and diagnosed a sealed system issue, but the technician that came to repair it afterwards disagreed and said there was something wrong with a fan. We took his word for it and the fridge seemed to work a little better, but not by much.

Within a couple of months we were calling Samsung again to set up service. 4 service calls and 3 misdiagnoses later over the course of the next 8 months the sealed system was finally replaced…