Samsung

S 22 overheats constantly and has to be turned off. Won't make phone calls or texts. Says not connected to any network. Have to turn it off and on constantly to use it. Husband and 2 best friends with IPhone never have issues and can keep phones on 24/7.

I am not nearby a Samsung repair place and won't send my phone in for repair because I'm elderly and can't be without a phone. I've had Samsung phones my whole life and this is a lemon.

2019 worth Rs 26000/- startedmalfunctiong during working and a complaint was registered with claim no. 2023. and it was picked by service person. Today he informed that shaft is broken and demanded Rs 5000/ for repairing. This product was purchased being SAMSUNG a reputed company.

Eventhough it was used with utmost care it's shaft was broken just on completion of 3 years only due to its manufacturing defect. This huge amount is unbearable and not reasonable. The company is responsible to rectify the defect and levying the customer with huge amont is not at all justifiable for a manufacturing defect.

My service request is updated with no. 4366519074. Consider this grievance positively at the earliest.

worst warranty claim service department. yall can take your shit and shove it uo your ass. I wilol not give someone my credit card info to get a warranty claim done.

This isn't the first time with the same problem with Samsung appliances. I purchased stove microwave refrigerator 4 yrs ago. I keep my purchases clean and take care of them, I'm a bit ocd with that.

However as the first time I bought appliances from Samsung they started early on to break as the ice maker which from what I've researched it's a nation wide problem. They sent someone to fix stayed the same. All the door plastics have cracked with just holding mayo, mustard katsup etc nothing extreme.

They are black stainless steel also a problem it's peeling everywhere it looks like abandoned appliances the microwave keypad also peeled.

Also my large outer heating element stopped working and had to pay to fix. My hot light now never turns off. I've reached out in the beginning no one would…

Recently purchased new Samsung galaxy taba7lite I received it on 1-20-23. I have always used Samsung devices. I have (3) Samsung tablets and (2) Samsung phones. My most recent purchase the tabA7 lite having problems with zuming and close sum apps.

I called Samsung today 3-1-23 I was advised that they will not replace or refund. (11) DAYS OUTSIDE WARRANTY very poor service. I guess you know I'm done with them.

I recently purchased some appliances i have only received one thus far. I have been lied to taken advantage and no truth to the awful emails. Informing of my product being delivered and I never received. When first arrived it came broken.

They resent me another one i have not received my refund for my Samsung 75inch frame tv. No word on when my refrigerator will be shipped to me. I need help.

Samsung s10e gallery stopped working and will not allow me to make a collage. I've updated and given all the permissions I can find and it still doesn't work anymore. I very frustrated with you cell phone and will not purchase another one.

I have the Samsung Galaxy A52 5G phone which was purchased through my cell provider. 2021.

December 30 2022 I tried to get into my phone using the pattern I've been using since I got the phone. It said it was incorrect? The phone locked on me and was unable to unlock. I tried your find a phone to unlock, it could not find my phone. I was desperate and needed my phone for work took it to a cell phone repair place, where he preformd a hard factory reset, causing my apps etc to be wiped out.

On Feb 19 2023 it locked again asking for my pin, which I never put in, so could not unlock. I contacted via text on my tablet your repair dept.. They issued a ticket and said the place where they sent me can unlock it. The place could not unlock. Had to do another reset.

I called today about getting a…

I called two times and was on hold for 20 minutes and then 23 minutes for the second one the first call he did not state his name and when I kept asking him if I could just tell him the whole monitor description because I did not have the model number he kept denying and denying it would not help me in any other way, and then he fucking hung up on me the second one I had to search for this fucking model number because it’s not listed and

I had to go through Newegg to find it. I gave him the model number he said give me a moment while I go look for your parts. I was on hold for 10 minutes and then I get fucking hung up on again not to mention I get hung up on right at 6:31 right when they fucking close.

The customer service is fucking garbage and I’m pissed. I’ve been trying to find this…

My TV came with a HBO Max promotion. After being emailed an invalid code, I have only received emails saying they are working on a solution for the past month. No other responses.

My one year old Samsung washing machine is not working ; i contacted Samsung Egypt maintenece and made a request for repair, was told the technician will contact me to set an appointment within one day. After 5 days no one called.

I contacted Samsung again and was told the technician cancelled the order because he called but my phone was busy. I asekd them to send a technician today as i have a huge pile of laundry and this is theor fault, and they said i need to wait again and take my turn in assigning an appointment as my order was cancelled!! This is Samsung policy.

My flip3 is only 14 months old, and it is broken on the fold line making it very difficult to view the screen

Date 02/17/2023

I had purchased the samsung tri charger from th e local ATT store in FOley. I had contacted Samsung and they senst me a return label. This product was retruned and I have received a notifcuation of the returned document.. I have been a samsung ATT customer for 20 + years and this is the worst service on my ever contacting the Samsung service department.

Its now been 4 weeks since the return of the product # 4169780770 ; and I have had nothing but the run a round gorm the return department.

Please address this asap with teh return department.

Timeline- purchased from ATT in early December Returned to ATT January 20th; contacted the Samsung department on January 24th with the retun item Respectfully Maria Michael

A brand new Samsung dryer. The belt broke. I spoke with service multiple times, a technician came out four times, I completed a live chat for video support and went through check. They said they would send a technician —- never showed up. I called multiple times and always got…yes we have to see what the triage team can do. It has been a nightmare! Still my extremely expensive dryer does not work I will never buy anything Samsung. Service is circular always saying the same thing. They even told me that I have to put more clothes in the dryer to work.

Omg

Our 2 year old 70” tv has just stopped working. After multiple calls w Samsung and two different associates telling me that Samsung would not only cover the price of parts but a replacement tv if needed, I was finally told that the company would not honor the promise.

I am outraged that a major appliance such as a tv would die after only two years and a so-called reputable company such as Samsung would turn their back on a customer. Disgusting.

Dear Samsung,

I am writing to express my dissatisfaction with the service I received from Samsung's customer service. On February 13th, I tried to make a $29 Samsung Care+ screen repair claim, and I was highly disappointed with the level of service I received.

I spoke with several agents who kept transferring me between departments, resulting in me spending numerous cumulative hours on hold and talking with them. I also attempted to resolve the issue online using different methods such as various phone numbers, chats with representatives, emails, and customer service surveys.

I paid for Samsung Care+ on December 16th, 2022, and the receipt for order number US5352##### shows I paid $76.18 and that my service plan number is USAPRD202206##000###. I have a screenshot of my account showing…

Samsung is teaming up with T-mobile to offer the $1,000 off with a trade-in for customers using the account type MAGENTA MAX. com. WHY?? They are the SAME thing as if I was a civilian the only difference is "military" at the end.

I have talked to 8 different people to include online chat and on the phone. I asked to speak to a manager on my last time got placed on hold for 20 fucking minutes!!!! and never heard from anyone!!! this is ridiculous, I'm being excluded from being a veteran and having a military account!!! BULLSHIT!!! please fix this issue!!!!

I have had my Samsung phone for less than a year. I Now have had to fix my phone for the 3rd time period I dropped my phone and the screen cracked. I have spoke to other people and they claim to have the same issue I paid a lot of money for this phone and now I'm having to pay to repair it once again Nobody seems to care.

I have never moved to the iPhone because I enjoy Samsung products but this definitely Makes me realize that it is a very cheaply made product

Samsung does not even deserve a 1 star ratiing. I have been lied to many times by the phone reps, and now they have denied me a refund for a 43" TV that did not last 2 months. Bought it on 11/15/2022 and on 1/20/23 when I turned it on, the screen was black.

Called to make claim, and because there's no service facility in my area, I was told it would be handled digitally. Rep told me on 1/16 to take the sticker off back of tv and send him a picture (after store receipt was sent in).

He told me that was all that was needed, and on 1/17/23, I was told the refund was approved, and I'd receive a link to complete the terms and conditions. When I didn't receive link, I called in and was told around 1/25/23 that digital approval no longer applied, and I would need to send in paper forms along…

I have the samsung flip 4 I've had it less than 6 months and the hinge is broken. I have been unable through Verizon and Samsung to get the phone fixed without exsessive repair or replacement fees. After searching for ways to fix my phone online there is a large number of people experiencing the same problem I have.

If I had known that the flip 4 has a design flaw in the hinge I would not have made the purchase. I am now in a position where I need to purchase a new phone. What is Samsung doing to compensate customers in my position.

I would like a replacement phone at no cost to me due to the design flaw. I do not want another flip 4 as this may continue to be a problem. If the new flip phone addresses this issue I will be happy to have one.

Until now I was happy to recommend the…

Samsung set up repair with EEFIX. The company required I pay before scheduling. They called the day before to give me a time slot. Day of, they never showed up and would not return my call, my text or my email.

I'm out of money with a broken product.

Fridge/deep freezer bought at MONTAGU GARDENS, CAPE TOWN ON 2021-02-26. It has stopped working and I spent ALL OF TWO HOURS ON A CELL PHONE - AT MY COST - trying to get help. The supplied WHATSAPP number DOES NOT WORK !!!!!!!

the call centre 'offering help/advice' _ all done via my phone (NO SPEAK) is staffed by people who do not know HOW TO HELP - can only ask questions about 'AM I CETAIN /DO I KNOW IT IS NOT WORKING ' -totally useless waste of time. Contacted MAKRO WITH MUCH THE SAME RESULT - nobody knows and NOBODY CARES - I have no option but to try to find somebody to help me.

IF THIS IS THE BEST THAT SAMSUNG HAS TO OFFER - I will never buy one of your products again. You typify what goes on in this country - an attitude that says WE KNOW NOTHING AND CARE EVEN LESS.

THIS IS NO WAY…

Very very bad services from samsung Gardens!!!!!! I will post on social media and make sure that you guys will learn some lessons!!!

My Samsung TV was purchased November 2021 so warranty expired November 2022 Beginning in December I began having problems with TV picture. I called Samsung and sent multiple pictures of the screen so they could determine the problem. I was told it need a new panel.

I believe the tech came January 25 without a panel. He tried some resets/color changes. He left and the problem was not fixed. I called again and on February 3rd a new tech came and changed the panel. Same problem existed.

I called Samsung and Teknitron several times and I got a text that they would send someone Wednesday (today) I called again to let them know l wouldn’t be home that day and yet I got another text confirming today. I called again and was told they could only send someone Friday between 1-5 which I’ve already…

During last 8 months was not able to buy a microwave ME 19 R 7041FW. The sales department was not able to give any informations about Samsung product production the reason why the model could not be delivered. They are absolutely unhelpful to give me information about availability where we can I buy this microwave model.

The customer and sales departments are absolutely unhelpful.

Let me start by saying, I love Samsung and have never had an issue with all have purchased. I know that Walmart is powerful, but I wanted you to know how they treated one of your loyal customers. I am a film editor and owner of two businesses. My name is, CK Sussman 909-319-8924 CK@Sussman-Hoyt.com

This is what I've blanketed their reviews with.

NEVER leave a Walmart before making sure you got what they changed you for! This points the finger at Lake Elsinore California's Walmart management.

Friday when moving my 4K monitor I severed the VGA cable. • I wouldn’t have enough time to get to Best Buy before they closed. I knew Walmart had cables, so I headed there- 8:10pm • 8:30pm I was in the electronic section at Walmart, where all the rows of VGA cables were empty. • I had the Walmart…

I purchased the Samsung Watch4 on Feb 18 2022 via Amazon, it was shipped on Feb 25 2022. Today is Feb 03 2023 but Samsung states that the watch was mfg in Oct 2021 and it is now out of warranty.

I have a copy of my purchase invoice but Samsung will not honor the invoice. My only option is to pay for a repair or purchase a Watch5. The fall detection does not work.

If I could give the product a zero, I would. We purchased a Samsung Microwave August 23 and four months later it completely stopped popping pop corn and would not get hot unless you triple the time on it. After contacting Samsung they gave me a ticket number to come out and repair it, but on the day they were suppose to come out they didn't.

I called them and a Samsung associate called the repair people but could not get an answer. He then told me that he emailed them and that if they did not contact me, I should call him back. The associate was very nice, and if they do fix it that would be great, but I have never had a microwave to quit is just four months.

I would not recommend that microwave to anyone.

Also, this was our first and last time purchasing a Samsung product. The…

My friend has a samsung flip which is coming apart where the fold is I have been a samsung owner since they came out and I wouldn't have any other but seeing the trouble my friend has with his flip and cannot get any satisfaction from samsung company or his provider which I don't think is right samsung made the flip and

i see they don't have them anymore why because of them coming apart where the flip is I don't know but now he is told that noone can do anything he stuck with this piece of garbage for another 7 months or pay over 5 hundred to trade it in I don't think this us fair since it is not his fault it us a manufacture defect I think samsung has a responsibility to its customers if not ithink ill change and

get him to change company's also iwill not continue with a company who…

27th I shipped the phone to Samsung for repair. 79 stating that the warrant was not honored based on scratches after being inspected. This is complete unacceptable reason for the phone not opening fully. This is a hinge problem and this is an excuse to get out of repairing the phone under warranty.

It is a shame that a company as well known and so called respected as Samsung lowers itself to such tactics. I personally would not even repair the phone if not for the fact that I would still be reasonable to Spectrum for the cost of the phone.

As soon as I am able to trade in my phone I will do so and move completely away from any and all Samsung products. I…

I bought a Frame Art TV 65 inch in June 2022. It stopped working in October 2022. I contacted Samsung, they said they will repair it. They outsourced repairs to a third party. After one month, going back and forth, the repairing company said my TV could not be repaired. Samsung accepted an exchange. After 12 times of follow-ups with Samsung on phone and via Chat, they finally delivered a new TV on January 31st, 2023 (after 4 months). Guess what? the new TV didn't work either!! The one connect box of TV doesn't work.

I call them again and report a problem and asked for a refund, but they wanted to put me in the same long and painful process, starting by repairing via a third party company . I am so fed up with Samsung. In the past 4 month, I talked to several customer service agents at…

Horrible. Not only are they rude they cannot seem to get anything fixed. They refuse to do even the smallest of things to make the process work at all. We were trying to get a repair for a broken TV and the lies they threw at us in the call centers.

They booked appointments the company didn't have available fmto make. Refused to contact their own repair entities to fix the arrangements. Terri le service. Nothing good to say about it

I have been a loyal Samsung user since 2014. Recently, the service and products have been garbage. Please see below:

1. Samsung Galaxy: In 2021, I purchased the new Samsung Galaxy. Within 2 months of using the phone, the screen blacked out for absolutely no reason. Upon trouble shooting, the phone was still on, but the screen was not working. This was due to a hardware issue. Luckily, I was able to replace it with warranty but I had to pay a small fee.

2. Samsung Z Flip: in 2022, I purchased the new Z Flip phone. Within less than 1 month of using the phone, the screen blacked out in the area that the phone folds. Within 1 day, the black space spread to over 70% of the screen. I had it replaced under warranty, but was told if something like this happens again (despite it not being my…

Customer service is terrible. I sent in my phone in for a screen repair. A few pixels died. I received the phone back and it doesn't even turn on or charge anymore. Now I'm battling with them to have them repair their mistake.

Samsung galaxy s21 defected phone purcase from xffnity mobile even file warrenty claim with xffnity and samsung customer service no refund and immence emotion distress and time wasted as pay extra for charger which youse to come with smart phones urgent to north america president samsung thanks

Worst Customer Service on this planet. Yes, on this planet. Had to replace two washers, that only too 8 months to accomplish. We were using the local laundrymat during the down times. Now the issue has returned again, sounds like rocks in the washer tub - and the washer moves on the floor during the spin cycle. PIECE OF GARBAGE.

Can’t believe we have waited for almost a month and until today, the answer is still not sure when it will be available! It’s a three year old refrigerator and the problem is with operating fan and compressor fan. How could you continue to sell if you simply can’t do the maintenance of these basic parts

Allstate protection plan & Samsung warranty are pointless! I've had my television for about 6 months and there's no physical damage but Samsung says there is! There's not a crack, hole or any other kind of damage to the television & the refuse to fix or replace my TV!

I have a Samsung phone, earbuds & tablet & now they won't receive another dime from me. Thanks for NOTHING!

Aside from the many times I have contacted customer support, I am contacting your office, AGAIN, regarding a refund I was promised in November, 2022 for a defective washer I purchased from a local store. This washer came with a year factory warranty and I also purchased a three year extended warranty.

I lived alone and this washer was only used approximately once a week for a short period of eight months and it malfunctioned. A repair man tried to service it and it was deemed unrepairable for less money than it was purchased for.

After many, many calls to customer service, I was finally promised a refund would be direct deposit to my account. Here it is a little over three months and I still have not received that deposit. I really do not think this is a fair and professional way to run…

When I called the costumer service they offered me to repair at their own expense but they didn’t tell me how much it costs I’m afraid that it will cost more than a new TV But if the factory warranty it happened due to some kind of mistake, then I think that the warranty should do it

I purchased a electric glass top range on or about November 2021. On August 6th 2022 my house burnt due to the knobs on the front of the stove being to easy to turn on, you did not have to push in to turn or nothing.

The Fire Marshall stated that the cause of the fire was the knobs on the front of the stove was able to be turned on by my 13 yr old Lab, Remi. The fire marshal stated the knob was in the on position. See in photo attached.

and i was not home at the time of the fire. This is a safety issue not just with animals but also children. In this fire i have lost my dog all of my personal belongings, as the insurance policy on my house didn't not cover my personal property.

RE: Samsung Refrigerator Model RF22KREDBSG/AA

Purchased: Lowe’s, 02/22/2019. Purchased additional 5 year Service Plan on same date. (Receipts available)

To Whom It May Concern,

I am having a problem with the Ice maker in the fridge.

Problem began in September of 2020.

I contacted Samsung repair in the same month.

Samsung replaced the Ice maker kit. (Receipt available)

On 12/20/2022, I has No Ice Or Water.

Samsung referred the problem to RR Appliance Services.

January 6, 2023, RR attempted to repair the fridge. They replaced the Ice kit. The Water Kit that was sent was damaged.

They had to order another part.

January 20, 2023. RR arrived with new water kit. Couldn’t get it to work! Tech spoke with Samsung technician .

They now have to replace the entire Door!!

How long is that…

com on Nov. 23rd 2022. Today is Jan. 19th and almost 3 months later my dryer has not been delivered. It has been sitting at XPO Logistics in Nashville, TN this whole time. When I call XPO, they say they don't have enough drivers.

2 days before delivery I get an email from Samsung letting me know it has been pushed off another week. I have 9 emails stating 9 delays. Please help me. I'm hanging my clothes this whole time. I uploaded 6 of the emails below but the system will not let me upload anymore. Thank you kindly.

My wife and I purchased a 75 inch Samsung tv from Sam's Club. It lasted 1year and 1 month until the tv screen went black with flashing white lights in 2 corners. This TV was replacing a Samsung tv that went out 2 years earlier.

And that one was replace because the other 65 inch tv went black. We could not get parts because of supply chain shortages. My wife and I are tired of the problem of having to replace tvs every other year.

We don't have a lot of money,we work then go home and relax watching tv. Every time the tv goes out, we have to wait almost 2 months to get the situation resolved. With all the problems we have had a third time, we are done with Samsung.

I am going to start buying LG Products. Apparently Samsung does not care for their customers or their inconvenience. I now…

Great product but absolutely no concept of the customer.

1. Bad product quality Bought a Samsung TV from Costco in June and it's broken after only 4 month use in Oct (missed Costco's 3 month return window, had to deal with Samsung tech support and customer service)

2. Bad tech support and customer service Contacted Samsung tech support, waited for more than 2 weeks to have a technician to come for a repair. It was determined that not repairable and a refund should be issued. Waited for more than one month, the refund is still NOT issued. Had to contact Samsung customer service multiple time over a course of 2 weeks, is it still not resolved.

The repair service is absolutely terrible I tried to schedule a repair with samsung support and all I got was a runaround on the website,messaging and the phone . The phone number they had that you had to call inorder to get an order for a repair did not work or the just immediately hangup. If this is how samsung treats its customers I am trading my phone and laptop as soon as I can and never ever buying samsung again

I spent over 2 hours today trying to get help with my new Samsung Frame 85inch TV I'm unable to get the Matte finish that it's a big part of its advertising. I made 2 calls and both rang off. 5hrs.

Neither could help me and had no idea what they were doing. I'm still unable to get any Matte finish on my TV. Regards, Joanna Cato-Macdonald M/ 0427 425584 A/ 21 Elizabeth Road, Portsea, 3944

In October there was an update and since then every day at 5 29 p m, the background goes dark and I have to go in and change it back to light. I NEVER had this problem before October. There was an update done overnight and I hoped it would clear this problem but it didn't. I want this fixed!

Sirs:

In March 2021, I purchased a 50” 4K Samsung Smart TV in new condition for use in my Master Bedroom. In November of 2022 it stopped working. After numerous calls to your call center a repair ticket was finally issued. A Samsung technician came to my house to look at it and told me the “panel” had ‘gone’. He charged me $200 for this visit but indicated that this charge would go towards any repair. However there is no repair. $200 lost…. The tv ($650) the pull-out bracket, and the power bridge kit to hide the wires, cost a total $1050 and with the $200 service visit charge, a complete total of $1250. Now this was a small amount to pay for the hours of entertainment I would get from this tv but being a widow and on a fixed income it was a sizable investment. I chose Samsung as I have…