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Scott Brand

2.0
49 complaints

Address

P.O. Box 2020 Neenah, WI 54957-2020

Complaints

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Rob

Nov 25, 2023
0

Paper thin.garbage anymore .

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Robert macko

Nov 13, 2023
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Have bought this product for at leat 25 years. Now that ever item you buy today has shrunk in size so has your toilet paper. So thin now that holding your hand behind a sheet you can see right thru.

No longer soft to your ass.

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Stacey Vanartsdalen

Nov 2, 2023
0

Paper towels 8?pack could not rip apart. At seams

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Amanda B. Hynson

Oct 7, 2023
0

Scott toilet paper use to be the best. Actually was #1. Today your toilet paper is thin & we have to roll off a lot of tissue to make it thick enough to wipe ourself so that the waste don"t be on our hand.

Scott toilet paper today is not worth buying. Me myself I"m done. I won" t purchase it ever again. It use to be the best. Now it"s the worst.

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juana valente

Aug 19, 2023
0

this year using the one ply scott brand is hurting my vagina more did you add or put something different in the paper

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Tracy hui

Jul 21, 2023
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I'm life time a scott customer, now in old ages and I found the quality is going down, they're thiner then ever, I'm reconsider should I try different brands of tissue instead of my royalty of the scott brand.

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Jean Fogel

Jun 26, 2023
0

The last package of Scott toilet paper I purchased is so thin I can see through it. It dissolves upon use. In this respect it is more like cotton candy than tissue. I find it hilarious that corporations are skimming back to the point of lunacy on products that clearly need to have some substance.

It just goes to show, we are not involved in the equation. It is profit, and profit only.

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Paul caserio

Apr 8, 2023
0

We have been using Scott toilet tissue for more tgen 20 years ….can you tell me what happened to it it is like see through so thin it’s terrible I just bought an 18 pack from home depot and it’s really bad …if it’s going to remain like this please advise me cause it’s not cheap I will start buying another brand ..

Thank you Paul caserio

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Lisa

Mar 13, 2023
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I received toilet paper that didn’t have a cardboard roll in center or roll was squashed between toilet paper and unable to put it on my holder.

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Mary mansell

Mar 10, 2023
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What has happened to Scott's toilet paper? I have been brand loyal for years, now I will never buy it again. It is so thin turns to mush when used. Regret buying large package feel like tossing it out. Whatever you did STOP.

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Suzanne Woodhouse

Mar 8, 2023
0

I started using the 20 roll pack of Scott bath tissue and I have used 6 rolls so far and I wasn't going to say anything but all 6 rolls have the same problem. There is so much glue to hold the first sheet in place, that it goes down 11 sheets of paper.

Thus, I end up tearing them to shreds trying to get to the point where it is not fastened. I could not attach my photos I took, the files was too large. At the end of the roll, it was all bunched up and the edges looked like they went threw a shredder.

I am not getting 1000 sheets to each roll for sure. I have used Scott brand for years and never had a problem. The number inside the roll is: P10217204, the UPC is 0 54000 15029 6. I would like to confidence to buy your brand without having to fight to get the paper started.

Thank you for…

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Selina Guerrero

Mar 6, 2023
0

My family has been using the Scott’s 1000 tp since I was a kid, over 20 years. Recently, I’ve noticed a change in the toilet paper. It’s super thin, rips when scrolling down the roll, and same with a wipe.

The quality has changed and I’m no longer happy with your product. I have 2 12 packs at the moment and would really like my money back or an alternative.

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Rosemary evans

Feb 28, 2023
0

I spent $18 on a giant pack of Scott tissue which I usually buy and I can see clean through it. In all years did I have been buying Scott tissue? This one is the worst. It is very thin less than one ply toilet paper.

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Annette Silvia

Feb 11, 2023
0

I bought a twenty pack of toilet paper and in the middle of the roll every single roll looks like it was wet and dryer and unraveled I’ve have never had a bad exspearence with this bran till now I am very disappointed in how bad it has become with this tissue thin and one ply no need to charge 20 for that quality I’m going to find another bran and I would like a refund

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Mary K Hadley

Feb 10, 2023
0

I bought a large multi pack and found it has no perforations to tear off. Rolls are narrower and very thin. Have used this brand my entire life. It has gone downhill. I am very disappointed. Why can't it stay the same?

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Roberto stagg

Jan 19, 2023
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It appears you are making the toilet papers rolls smaller

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Ann Marie Mattera

Jan 14, 2023
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My complaint is I have used Scott product for years and was very satisfied however now I still use it but found the roll are crushed and not a round shape but the thing that bothers me the most is tearing it it tears so crooked and not straight across like it always was I have no images too old and tired to take pictures of toilet paper

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Barry Guillerm

Jan 8, 2023
0

When drying your hands with them the towel leaves a tacky sticky feeling on my hands.

Also on my stainless steel sink and appliances they are leaving some kind of a film on them that is really difficult to get off. Do you put some kind of adhesive in your product and if so is it safe?

I’ve used your towels and toilet paper for many many years and have never had this tacky stickiness experience until the past year or so.

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Kellie Schaeffer

Jan 2, 2023
0

Scott multi-fold paper towels - Scott recently made change to them and they are HALF the thickness of the ones that I have been purchasing on Amazon for over one year. I have purchased the same Scott paper towels every month for over one year.

This past month - December of 2022 - they sent me the same box that I have always gotten, same number of paper towels, but the paper towels are now thin and half of the thickness of the old ones! SHAME on Scott paper towels for ripping off the customer and giving us half of the product while making us pay the same amount.

Will never buy your products again.

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Elizabeth Cole

Dec 28, 2022
0

Have never been so disgusted with a purchase. Won’t put it out when having guests in parading. Can see thru it no perforations and absolutely shouldn’t be sold anywhere. So disgusted had to join the humongous list of dissatisfied customers .

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Aidan Paul

Dec 15, 2022
0

What kind of idiots make toilet paper that dissolves when you wipe before you put it in the toilet. You have to be the biggest idiot to come up with this kind of toilet paper and to sell this stuff.

You are a joke and I will never buy your products again, and learn how to make toilet paper that's thick enough. You know how annoying it was to go all the way to the grocery store, then I buy I kid you not, 3 of your horrible rolls, then I open one to find out its thin and would hurt if I ever would wipe using that.

You guys are by far the worst toilet paper producers, and I hope that this company goes out of business, or you learn how to make real toilet paper.

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Linda Kjeseth

Dec 14, 2022
0

I have used Scott brand toilet paper for 25+ years and every couple of years I notice its changed again and again ... smaller rolls, thinner, terrible scratchy paper and on and on. You thought people would not notice?? I can literally SEE THROUGH IT...

I can no longer continue to be a customer. It nothing but SCRATCHY CRUMBLY JUNK.... SHAME ON YOU !!!! You have damaged your good name !!!!

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Marquasha J Johnson

Dec 11, 2022
0

My recent purchases of Scotts bath tissue have been disappointing. The rolls of tissue are now thinner that they have been in the past and are so thin that they tear very easily, even when the sheets are doubled or trippeled. Something needs to be done we are tired of breaking out

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Colleen

Nov 7, 2022
0

I was raised using Scott brand toilet paper. The last package I bought is horrible! It is so abrasive! Definitely cannot continue to use as toilet paper. Maybe for sanding spackling on wallboard or scour burnt on pans, cleaning grill grates or sanding woodworking projects.

I would donate it but afraid I would be charged w torture.

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Linda Sather

Oct 18, 2022
0

I always bought Scott tissue toilet paper because it was the best! I don't know what happened but generic toilet paper is now better than Scott! Your toilet paper is so thin you can almost see through it! Forget about using to wipe after using the bathroom because the paper gets all torn up and is useless!

I guess you're doing is what all the companies are doing? Given half the product for the same price? Unfortunately Myself and other friends will no longer purchase your products because the generic are cheaper and a better product. I'm sorry you undermined your clients for a better profit.

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Dee Cole

Oct 14, 2022
0

I use a lot of paper towels and look for brands ON SALE I found a good price on Scott paper towels a few weeks ago I DO NOT LIKE THEM -compared to other brands. They are too thin BUT my major complaint is the perforation is not intense enough— therefore they tear UNEVENLY!! I could use ones that are thin for some things—- But when they tear unevenly it is a wasted product..

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Beatrice Schlosser

Oct 5, 2022
0

To whom this may concern I’ve purchased a large 24 pack Scotts tissue three rolls I opened had holes in them and the tissue is much thinner than it u was in the past years t two layers now it’s one and they have holes in them is there anything that can be done Thanks for your quick respond sincerely Beatrice a saucer

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Mary Formby

Sep 29, 2022
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I have buying Scotts toilet paper for over 60 years but I am thing if changing I am getting toilet paper it is so thin I have to use twice as more and some rolls are not perforated

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Michael Romano

Sep 24, 2022
0

Hi I've been purchasing Scott Toilet Tissue for many years. My last case of 20 was ABSOLUTELY horrible. It was the worst toilet tissue I have ever used. At 15/20 dollars a case this is unexceptionable. The toilet tissue is so thin we need a quarter of a roll to clean ourselves. I'm VERY disappointed.

Any help you can give me would be very much appreciated. Thank you in advance

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Deborah M Abelson

Aug 8, 2022
0

I changed to your product years ago because of quality , softness and strength. Unfortunately I've noticed your products quality diminish so much while giving us less for more cost. so Adios Forever! If you wish to keep quantity, you must keep and improve quality. 7

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Sally Szpak

Jul 14, 2022
0

I have used Scott toilet paper for years. I haven't used it in a year or so due to the higher price of it. I did however find it on sale and got some. To my surprise, this has to be the WORST toilet tissue I've ever used.

It is so thin that you can see through it. I isn't absorbent and all and you have to use so much of it for one wipe it is ridiculous. I am so sad by what I've seen from the time I used it before.

Please bring back the good Scott Tissue. This stuff is a joke and you should pull it off of the shelves. I normally never complain about much but this stuff made me so mad that I just had to contact you.

I still have the wrapper and a couple of rolls and will be happy to give you the number off the wrapper or whatever you need but please stop making it so very cheap. Thank you…

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Michael Roemer

Apr 12, 2022
0

Hello, I buy the 36 roll, 1000 sheets bathroom tissue package. The perforations are not working and the paper tears randomly. What can be done please?

Mike Roemer

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David Koka

Jan 20, 2022
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Need to use 20 sheets in comparison to 4 sheets of any other brand. Use several sheets to start roll, sheets glued together , not easy to start roll.

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JERRY RATLIFF

Apr 10, 2021
0

YOU SAID YOUR PAPER WOULD GO WELL WITH SEPTIC TANK ? WE HAVE HAD IT TO STICK IN LINE AND be removed by a plumber WE FOUND THAT IT DON'T WORK WELL WITH SEPTIC TANK. JERRY RATLIFF 8032 DOW, RD. CHARLOTTE, N. C.

28269 O 540000 51437 (500000053633) SCOTT UNSCENTED BATHROOM TISSUE 12 ROLLS 187 SHEETSPERROLL

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ronald winiarski

Apr 17, 2020
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too thin and flimsy,have to double and triple to use.not worth the price.no value.probably would not buy again.

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Alaina Milbourne

Mar 20, 2020
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I ordered toilet paper from the company they took my $ and then haven't gotten back to me. I'm providing for my grand parents and aunt and uncle. They are all old and everywhere is sold out. My uncle has a heart condition my grandpa has a hip replacement.

I can't find the basics for them so I chose to order through this company online and they cant even get back to me.

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Lisa

Mar 11, 2020
0

After buying this product I'm very disappointed in it Scott's is now way as good as it was you can see right through the tolit paper. Sure the price has gone up but the quality is horrible.. will no longer be purchasing this

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Kevin L. Pydeski

Dec 6, 2019
0

I bought a bulk pack and at least one of the rolls doesn't have any perforations to pull off individual pieces ! Is that rare ? For the past 50 + years I have been loyal and satisfied. I'm not upset.

I know that this is just a minor mistake, but is it now a collector's item (no pun intended) worth a lot of money ?

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jack lee

Nov 28, 2019
0

Scott customer contact website https://www.scottbrand.com/en-us/contact-us

Does not work. Period. It is a total waste of time, to enter all the info and then when try to submit, it won't go through...

This website is designed to fristrate users so they would give up. Tell Scott they make a lousy product Scott 1000 is the worst toilet paper product. They clogged up my sewer system.

- Jack Lee Yorktown NY

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jack lee

Nov 23, 2019
0

dear Scott, I am writing you to file a complaint about your Scoot 1000 toilet paper product. the product code info is 54000 200042 7

This is the worst paper product I ever had. I purchased it at our local BJ store. After about a month of usage, my drain plugged up. I got a plumber to come and clear the clog and discovered the paper was the source of the plug. Unlike other toilet paper which breaks down when soaked in water, you product retains its form and act like a towel which gets tangled and clogged my drain. it cost me $100 to clean my drain pipe. This product is dangerous and should be removed from the shelve or come with a warning. Don't you test your products before shipping to your customers?

Sincerely, Jack Lee Sent from my iPad

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JANE LEMERISE

Oct 31, 2019
0

The 1000 sheet roll of toilet paper is so thin it rips when pulling. What have you done to the quality of this product? I hsve bern using only one ply Scott zToilet paper for over 80 years and know for sure you are making it thinner. Others have also noticed. You are lising customers

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Migdalia DeJesus

Sep 23, 2019
0

I just purchase a 12 roll pack of scot toilet paper it was very light or smaller than the one I purchase three weeks ago.They are smaller

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Migdalia DeJesus

Sep 21, 2019
0

I just bought a 12 pack scot toilet paper and It was very light. I bought a pack three weeks ago and I compare it to a roll and it was smaller than the one purchase three weeks ago.

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Christina sanford

Sep 18, 2019
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I don't want to make a complaint, however I did open the package of Scott's toilet paper rolls and when I went to hang the paper up, something moldy dropped out of the toilet paper roll. It looks like a rotten stem from a pumpkin basically.

It freaked me out and after taking a picture, I threw it away. Didn't know what else to do.

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Patricia Doherty

Sep 14, 2019
0

I certainly will not buy this again! My son picked this up at a Lowes. I had told him to make sure it was not one ply. I do not see this anywhere on the package (27 rolls). It does not absorb, actually you ha ve t o use more of it because of that.

I do not have a septic system maybe if you do it would be okay. I thought Scott was a good brand name and I guess my son did too. I have stopped using this and we have bought another 2 ply brand.

This is terrible toilet paper! Thought you could do better than this.

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Elaine Sohlo

Jul 29, 2019
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I am disappointed with Scott Comfort plus toilet tissue. as it seems to fall apart when using it., and therefore have to use so much more.

I am used to your 1000 sheet rolls and am sorry I tried the Comfort plus. Elaine Sohlo

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Debbie Illig

Jul 13, 2019
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I have used this product for years because it was good on my septic. But now in the last year I see that the sheets are a lot thinner and will not rip at the perforation. Bad quality product now.

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mary allen

Jul 12, 2019
0

purchase 45 package scott tissue at sams club worst tissue I ever purchased I have another pk I am returning it to sams I would never buy this again 843- 650-9409 mary

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Dolores McCalla

Jun 8, 2019
0

I am thru buying scott toilet paper after many years. there is so little on the roll that I am changing it every few days. Why don't you make a large roll like you used to and charge what you will?

No one is fooled by your advertising. Make the cardboard smaller and the paper more. You need new management!! Dolores McCalla

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G. S. Tong

Jun 2, 2019
0

SOrry, but quality has slipped? Perforations are imperfect, most of recently bought rolls can't be torn on any line. THanks, GST

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