Sirius XM

0n 02-07-2019 I phone called SIRIUS 1-855-802-7155 to order a sxsd2 SIRIS XM portable speaker dock boom box. I explained what my order was & got only an approx... five minute sales pitch to purchase everything else I clearly did not want.

After two or three no thank you's we finally got to my order. I gave my sixteen diget VISA card numbers and the expiration date and the three diget security code on the reverse side. 99. Then she wanted me to give her my complete birth date.

RED flags began to pop up as she told me I must give that info... if I wanted the transaction. I have a 30 year retirement from law enforcement and become again suspicious when non pertinent info... is mandatory to purchase an item.

I finally gave in and submitted the birthdate. But wait !!! Now after all that I…

I called today to cancel my service. I received an email notification a few day ago that reminded me that February 10th my service would end. One of the issues is every 6 months I phone and have to "haggle" with the customer service agent to get a reduced price. This time wasn't any different, I called and the customer service agent reduced my 6 month service to $30.00 plus applicable taxes and the MRF fee...no issues. The issue I had is he wanted me to sign today! I still have until February 10th before my other service would run out, why would I pay on top of an existing pre-paid service? He said I must call back just before my service ends on February 10th, this isn't good customer service. I know my conversation was recorded..please have a listen.

Thank you,

Bob Fair 2 Harbour…

New billing issue. You can tell there is a new owner. Each person I talk to is so rude. I was going to renew but think I will just cancel. Never deal with rude people!

I was charged $5.94 for over a year for a car that I transverred the service to a new car on. If Sirius does not cancel he old car and you don't notice it get ready to pay. Sirius should make all change calls available to customers to check.

You friggin call my phone number all the time I don't want your service and never will stop harassing me.

I only returned to the USA two weeks (after living outside the USA for six years). I bought a new jeep. It came with SXM built in. I was not told about SXM. Had I known about SXM, I would have told the dealer to not hand my name over to SXM. They did so without my permission.

I did not even notice SXM until I received the letter. I thought I might as well try it. It failed to work as expected. I had to call them to get a "refresh", then it worked. I looked for the alleged commercial free music, but did not find much.

I am a person who only drives on weekends, so the new jeep remained parked in an underground garage all week. Each Friday, when I pulled out of the garage, I expected SXM to come back up. It required a refresh again. The problem repeated itself every weekend. I gave up,…

00 and when it expired you automatically renewed it at a higher rate. I paid for a one time only and did not give a credit card so I couldn't be forced into another plan. 41 for 6 months on a radio in a boat in storage for the winter.

this account needs to be zeroed out and I will be done with Sirius radio forever because of the shady billing. I have prepared a complaint to the States Attorney office and will proceed if you don't zero out my account.

ive been with sirius since 2006 a few months later i bought a second starmate 2 for work. 3 yrs ago the work radio died but no biggy didnt need a second radio. then april of 2018 my first starmate 2 died then bought a used starmate 2.

then the signal kept cutting out. tried new antenna same thing. then bought a newer starmate 2. in the fall same story. and my car has on board sirius and that signal keeps cutting out too. so i know its sirius problem with there satellites. so fix the problem.

sirius charges way to much for service. they dont fix their problem. i will be shutting their service off

The first comment is customer service is very poor. They hire these people from the Philippines which is cheaper labor. They are very rude and nasty.

Second complaint is when you tell them did you want to make it a payment arrangement in two weeks they are represented will try to tell you to borrow money from her friend. I have been with XM for seven years now and I really believe this company has gone down hill tremendously.

It’s all about the profit not about the customer.

The SPA station plays non-spa music, like vocals and guitar more that the real SPA music, that you would get a message and listen to. They have plenty of stations to put that stuff.

Changing genres and charging new high rates will cause us to drop the service. SPA music is the reason most people signed up.

Their customer service is unreachable, and the worst, customer abuse possible. Hope a competitor comes along soon.

You company gets no stars! My problem started a month again and to today was the worst. t 8:21 am I called today I was told my radio should be working but it was not, the girl said she would send a signal plus an email.

My radio did not work. I called again at 12:16pm spoke to someone else , she told me I lied I did not talk to anyone this morning and she was not turning my radio on because I owed $201. today!

I told her I had a special and they were send an I voice she said, no I owe the money an she is not turning my radio on!. Left work still not service. Paid the $32 dollars sat on hold for 45 minutes and the gentleman told me I must may and I told him I did, no payment was received.

Went to the gym called again sat on hold for 23 minutes ans the hung up. Called again at 7:21 for 34…

please stop with the DJ nonsense, useless babble that no one cares about, just play the music you DON'T need them at all. if you want to hear that babble make a station just for that --- somebody's birthday where they ate , who cares! Look at all the money you spend on something that's not wanted.

Why does your 70's disc jockey suck. 10 /04/17 at 1230 pm.. this idiot hasn't a clue about music. How about going around the corner and looking in a dumpster. A damn dead cat would be an improvement too this moron.

Play the damn 70's music man.

I'm not sure who I need to speak to but after speaking to three Sirius XM customer service account reps. 2 Listener Care reps last night about an unauthorized charge to me I would like for this email to go to someone who can actually say anything but "I'm sorry for the inconvenience!"

The issue: I purchased a new F 150 from the dealership I work at as the Finance Manager. I received in the mail the "early bird" offer to continue my service for 6 additional months for $29.94. As I spoke to account rep during this process it showed in my sign up email I would be charged $61.44. I told him that was incorrect and he agreed! He told me I would only be charged the $29.94 amount of the offer for 6 months. However, I was charged the $61.44 and it was withdrawn from my account without my…

I purchased my 2014 Maxima at Pearson of Ocala in Florida on 4-15-16 and a few days later I noticed there was no AM stations, shortly after we returned to Connecticut. A few weeks later I went to Executive Nissan in North Haven, Ct.

They had it for a full day and told me it was caused by the tinting on my windows, so I checked around and no tinting dealers ever heard of such a thing. Now my Sirius XM has expired and now my FM stations are fading and sometimes cut out together.

I hope that this note will help to get my radio repaired because this is my 4th Maxima that I have owned.

My husband and I purchased a Ford Mustang at Cedar City Motor Company in Utah on March 5, 2016. We are very happy with the car except for one major problem. The salesman told us it had access to SiriusXM Radio.

In fact, in with the owners manual there was a pamphlet stating welcome to the World of SiriusXM and instructions to connect. When we got home we attempted to connect to Sirius unsuccessfully. We called Sirius and they informed us that our car does not have a Sirius radio.

We then purchased an after market receiver from Sirius and had it installed in the car. It has to be attached to one of the air vents and sticks out looking very cheap and sloppy. in addition, our Ford radio is so basic that it does not have an auxiliary input jack so they had to run the Sirius through our FM…

I have a 2015 Rogue with Navigation/Sirius/USB. Whenever I am trying to use the USB input the radio either freezes or shuts off completely. I took it to the dealer and they said they were waiting for a software update from Nissan.

I was told at the time they were waiting over 2 months for this update and it has been over a month since I took the car in. Right now I have the left side panel of the dashboard off in case I have to "reboot" the radio.

This is my second Rogue and up until now I had been happy with Nissan. Not so much now. Little things like this make me think Nissan doesn't care. I like to use the USB input for my music and now I can't.

I am very unhappy about. I am also going to assume that nothing will be done.

No life time Sirius XM, no buy no bull stop sending me letters unless you have life time Sirius XM. I don't want to hear from you. Thank you my radio ID number is clear so do not bother me anymore with your scams.

When I call customer service and want to cancel I hope you let me.

They charged me a $15.00 fee because my service stopped working. Then agreed I shouldn't have been charged but we're only going to credit me the $15 not the taxes on top of that I was charged, they then said they fixed the issue. I then had to get my radio replaced under warranty and they tried to charge me again for "switching" radios, again they "reversed" the charges...I now have been charged $32.02 for n

Horrible Customer Service.. The guy who answered my call was very rude with me. Telling me i needed to quit talking so he could explain there policy (which had nothing to do with what i called for) and Basically implied that i was a liar that cancels my subscription to get discounts and take money away from the company by doing that.

And when i told him i was on auto renew for he told me they don't do that with discounted rates. Which was not what i was told when i Renewed my subscription. Just saying my kids have more manners then Sirius Xm customer service reps do