Snapdeal

hello Still not receive the final conformation when I am getting the my material (beg) kindly look into it and get back to me as soon as possible

regards, SUNIL KUMAR

I PURCHASE THIS BY TRUST OF SNAP DEAL AS I DONT KNOW ABOUT SELLER. BUT THE PRODUCT I RECEIVED WAS LOCAL NOT ORIGINAL REEBOK SHOES AS ITS SOLE IS OPEN IN ONE DAY. I REQUESTED FOR REFUND , AS MY intention IS NOT TO RETURN THIS PRODUCT SO I THROW ITS BOX.

NOW THE PERSON COME FOR PICKUP AND REFUSE TO TAKE ITEM BACK DUE TO ITS BOX. NOW PLEASE RESOLVE MY ISSUE I SEND YOU PHOTOS OF SHOES BY ATTACHMENT SO YOU UNDERSTAND WHAT HAPPENS IN JUST ONE DAY USE OF SHOES

I m order Nike airmax Flicknit running shoes. Bt the product quality is not so good thts why i return tht prodct. Ur courier service pick tht prodct nd said i will get refund in next 7 dys. Bt noting happen.

Snapdeal doesnt refund my money Order no- 21003698472 Suborder no- 25837691020

I hv purchased activa mixer from snapdeal on 25 nov 17but after 1month we saw smog with burning smell..there was very smog each time when we use it.so now stopped to use it.kindly help me in this issue.

I has made 2 payments against orders but no material delivered nor amount also refunded. when trying to concerned persons, from which numbers we got conversation not responding by phone.

Order No.1 - SDL010425817 massage says gift is dell laptop and product is miser grinder. Against this we have paid an amount of Rs.4,000/- to account no.20435475697, Beneficiary name is Mr.Ajaydas vide ref.no.IN7P765 dtd.28-10-2017.

Order No.2. Invoice No.534343 dtd.30-10-2017 value of Rs.11,999/-. Payment made to account no.20435475697, Beneficiary name is Mr.Ajaydas :a) Rs.10,000/- from account no.34627056176, Transaction Ref. No.IMPS00039422962, SBI b) Rs.1,199/- from account no.4737009900000078, Transaction Ref No.111817525 c) Rs.800/- from account no.4737009900000078, Transaction Ref No.111819686…

I ordered a philips trimmer worth rs1045 n by mistake it was a nose trimmer so i immediately ordered to return it bt that tym my account number was not asked by snapdeal n they reacted on my complain the shipmat came to take it back bt the money back policy is not clear where to gat money back

I ordered a tablet more than a month ago, but didnt like its quality so i returned it.They came and picked up my item but i never recieved my refund or the item back after a month.I have tried so many options to call them but failed to contact their customer care so i emailed them but they didnt reply it too.

i want to return my order but they are not accepting once they picked my return order again returned to me

2016 and still I am waiting the order. that i ordered. The timeline, they mentioned has gone. I want to file a complaint against snap deal at every platform. they tourched me mentally. I will also file a complaint against them in the Indian court.

Please tell me where i can file a complain against them.

I purchased a iik collection black digital watch pack of 10 @rs 165. The product was gonna get deliver on 9 Dec 2016 but they delayed and made excuses that we tried calling you etc etc. They then delivered one one piece out of 10 for rs 155.

When I raised a complaint they said we will refund your amount. It was bullshit. And the worst shopping website ever... Please don't ever trust snapdeal.

Ordered a tempered glass. Recieved a different product which is damaged too. Cant reach customer services. No option to have a direct connectiom to customer services. Got ripped product for the third time.

I purchased a wardrobe from snapdeal and when it was assembled, parts were found to be missing. We have phoned and emailed everyday and each time we are faithfully promised and assured someone will get back to us with a solution but no one ever does.

It has now gone beyond the 7 day easy return policy. We have now told them we just want the wardrobe disassembled and returned and a full refund issued but again we are getting no where. Reference number 33742901.

I have placed a order mobile on Snapdeal Site on 15th of October 2016 and i received invoice and delivered message on 21st of October 2016. But Issue is i haven't receive the item till now. I raised a complaint to Snapdeal team, they are very lazy and liars.

One of the Customer Care executive says 3 days of time , one more says 6 days and one more one says with in a day you will get the result. In this high priority case these team is working very lazy , So please take a action against them.

I have placed an order with snapdeal Order#:15275217406 and Suborder Id#:19030387756 on 21st Sep 2016. They said 26th Sep 2016 order has been delivered, but I didn't received any item on that date. After that I raised complaint on 26th Sep'2016 and then they took around 10 days of time to investigate and came for delivery on 7th Oct'2016. Because of late delivery I have not accepted that order.

After that I have followed up with them multiple times to refund my amount and raised a complaints (Ticket #30509244, #31944532) and then I received email from Snapdeal support on 9th Oct'2016 about refund information like (We have received your WD My Passport Ultra 1 TB Portable Hard drive - Blue and have initiated a refund You'll have it in your card/account within 4 business days.) but I haven't…

i ordered to Snapdeal online for Samsung Galaxy j2 2016 edition but when i open the box, then from box a Lenovo's mobile found and charger microsoft has got, and not a paper of samsung. Pickup Boy was asking for Samsung mobile. Tell me what should I do for my product?

Order Id number for my complaint is 14911442726. I had received an empty package. So l went online search the website for this type of situation, but the options shown were only parts missing, or replacement. So I ordered a replacement, but when I gave the empty package to the delivery guy, he refused to accept it.

Then I searched online for any customer care number. I called the customer care and told about my problem. They told me that my problem had been taken into consideration and transfer to the investigation team and that I would receive a call within 24-48 hrs.

But 2 to 3 days when I didn't received the call, I called again, again they said me that the case is under investigation and I should receive a call within 48hrs. This thing is going on now for a month now.

Every time I…

Here is my order of Philips Pro Skin Advanced Trimmer QT4011/15 (15254016817) which is placed on 20 Sep, 2016 and should be dispatch/deliver soon as I come under Snapdeal Gold service (Paid Online). But this product is still not even dispatched.

How can I expect to complete the delivery of this product till tomorrow (24th Sept, 2016). I have experienced this kind of situation before also, when I ordered one phone MI4I (sub Order number : 11460947292). That order also had problem of dispatching and later that order got canceled, when I requested the same product for the same price I bought before, Snapdeal said now there is no offer so I wont get any offer.

Even though I had order my product on time when offer was running.

I have ordered "Health Fit India 10kg Dumbbell Rods Home Gym Set " on 13th april 2016 for my brother, and we got the damaged product. So, i have send for replacement on that day only. Still now i did not get my money back.

Whenever i call or message they told that they raised the complaint and within 2 day i will get my money back. I have attached the return receipt which i got by the courier person when i have sent the product for replacement.

And i also have attached the invoice copy.

Order cancelled, but still refund not being credited to my account. They are not following their own T&C / Policy rules. It is a mental and financial harassment for us.

Snapdeal customer support is not refunding my money as it is crossed their own terms and conditions of 8 days return policy. I want my money back asap.

I ordered a Far Cry 4 Limited Edition Disc for PS4 on snapdeal in july mid. The item was delivered but was a Far Cry 4 and not Far Cry 4 Limited Edition. I did not break the seal and requested for a replacement immediately.

The defective item was picked up and replacement was given, which took nearly 10 days. Now the item which I received is defective and does not work. When I try to return it, it says refund is not covered for this order.

And there is no other option to contact customer care or anything. I want to return the item and get refund for the same.

I ordered a men's printed underwear online on snapdeal but I didn't get what i ordered online so i return the product and request for my refund and its been 4-5 days i am not getting my refund and there is no emails, messages, calls regarding it. I am so much frustrated and cheated. They are the biggest liars.

I have got a damaged product. Product name is absolute forever silk blue eyeliner. I couldn't get a option for replace or return. I'm not able to close the product.

Also I couldn't get someone to complain for me. Everything is computer generated. What should I do now?

I hd bought ray ban sunglasses from snapdeal, this glass has been worn out. As I have warranty of the product for a period of 1 year. I'm claiming my warranty, but I'm not getting any response from snapdeal. please ensure this.

I am writing this email to you to bring a matter of failure (poor services) in your knowledge. I am really very disappointed with the services I got this time! Actually I have ordered one Get Glamr Black Sandals for men. To update you, I got the product delivered at my place June 9, 2016. Due to smaller in size, I have requested for exchange (size 7). But the pick up of product and exchange has not done even after 2 weeks. I have already called at customer care 10 to 12 times but nothing has been by customer care executive /member. The customer care executive of snap-deal are not even processing this issue but shouted on me.

I think, as the other e-commerce site (flip-kart, jabong) snapdeal also believes in good and fast customer service. But, it was my misconception. It was my first and…

I bought this wireless speakers from snapdeal at 21 aug 2015. The product had 1 year warranty, on 22 April 2016 it stopped working because of some minor fault. So i called snapdeal support for product repair they refused to send me a home repair service and told me to send my whole product along with invoice and warranty card, i sent as discussed they told me to refund my courier charges. Snapdeal team told me the refund will be placed instead of repair or replacement because the product is now costlier than previous date i bought the product on.

So I accepted the request and gave snapdeal team my account number to refund me. The actual refund of the product was initiated on 12 may 2016 but no amount is being transferred to my account till now as on 03-06-2016. My complaint number for the…

I Received Message from Snapdeal Dealer as below. Pre filter (complementary) for your water purifier (livpure touch 2000 plus) purchased through snapdeal is shipping additionally by seller himself, you may receive Water purifier and pre filter separately. Please wait for receiving of your both products and install product afterwards.

Since I was waiting for same but never received and also I have called twice to Aflatoon Traders no response. I have sent massages many times for update me tracking number for courier but never been updated. Please do not purchase any product from snapdeal vendor Aflatoon traders.

I ordered pigeon rapido cute and kitchenware on 30th April. It was under same order I'd 13044323311. I received pigeon rqpido cute on 5th May however I got a msg saying kitchenware is cancelled as the seller is not ready to fulfill. I received a full refund for kitchenware on 12th may. so now forget about the kitchenware. The pigeon product which I received was faulty it wasn't working at all. I called the snapdeal support hotline to collect the product. The courier guy came on 9th May to collect the wrong product (kitchenware).

I told him that the kitchenware was never delivered it to me. So he called his manager n took the faulty pigeon product from me. When I called the customer care on 12th May for replacement or the refund they told me as both the products were under same order I'd…

I'm recently bought a symphony diet air cooler at 5th of April and that product provide me faulty, in front of box is written complaint. I'm going to return option they accept request but the pick up. I'm contacting customer care the told me I'm sorry for inconvenience the pick up taking 2-3 days after 2-3 days they.

Can't pick up I'm repeat that process. To our days they can't pick up faulty product.

As you can see the inline image, I had purchased the same product on 9th May when the product was available. Now after these many days I am being told that order has been cancelled as seller is not willing to.

And now the price is x+y. What I will have to do now? Can you please respond back? Even I tried to contact customer care from last 2 days, but I didn't get any single response. I have all the snaps available with me of buying the product.

Hoping for a positive response.

I have ordered an iPhone 6 64gb space grey from Snapdeal and they delivered the item on 5th of April. When I opened the phone i found some software defect that I am not able to install any apps. So I called to customer service to tell them that I have got the faulty product. But they told that this item is not applicable for replacement so you can go for refund.

And after placing so many calls to customer care, finally they took the item on 13th of April and the item has been reached to them on 15th of April. So I called them again to get the information but I did not get any positive response even after waiting for so many days. And on the 1st of may I was shocked that I show an update that its already been refunded on 1st of may without informing me anything and also before credited the…

I ordered a Intex Aqua Power HD Dual Sim (16GB, Black) Price Rs. 6899.00 Order ID: 12901049444 a online shopping site Snapdeal.com and I paid Rs. 6899.00 cash on delivery. I have placed my order as on 18-04-2016 and shopping site shows to deliver my product within 25-04-2016. After 1 day I face display problem so I send a request for snapdeal site request/replacement for the order ID: 12901049444 as on 27/04/2016 Reference no: 22696609.

And receive a confirmation in my mail id. They assurance me we will reply to you within 48 hours and also customer care person called me a assure me our technical engineer will reach your destination and check the product it will be workable or not, after confirmation of our technical engineer we will be replace your order but till now (09/05/2016) no one…

It is taking very long time for returning the mobile phone which was purchased from snap deal and found faulty. Yet it was so easy to buy it, is this place a scam?

I have placed on order on Monday, 22 Feb, 2016. I received this product on 4th March, 2016. There is an problem with this product, as I discussed with the customer care (snapdeal) guys they suggested me to return this product on Sat, 19 Mar, 2016 because the service centers of this product is not available at my area and also they provided the Hyderabad warehouse address. As per there suggestion I have sent the product through the professional courier on 26th March, 2016, also I shared the invoice copy through email.

After that I tried to follow up the customer care guys to confirm whether the product has been received or not (almost I called 3 times), every time they are saying like, "we will follow up with the concern backend team to track the product and we will update to you". But…

Beware of Snapdeal company. They will send you empty package instead of the products that you have ordered for. Even on making several complaints for not receiving the product and asking for a refund they will not give the refund also.

I have been struggling for my refund but snapdeal is continue to fool me. I had sent their item back at right time. Order number is 12463601007 and I have tried to email them repeatedly to submit a grievance.

Snapdeal is the worst site for electronic equipment purchasing. Flipkart and Amazon is extremely good. I got an in focus m350 from snapdeal. It acts like a iron box. I registered a complaint. But I didn't get any callback from snapdeal.

he act like I am a joker. I want to complain a case against snapdeal for cheating in consumer court. Don't go to snapdeal any more. They are excellent thieves.

I but sports shoes and the product was not delivered. They took almost 14 days to process and refund my money.

Finally they told me that their internal investigation team found some discrepancy with my account. So they neither able to return my money nor deliver the product. What ever you can do, go ahead.

I have bought a product -- OrderId: 12336693745 from Snapdeal on 15th March which was delivered to me on 16 March. It was a damaged product so I left a replacement request for the same. But after 7-8 days I got the status that replacement has been declined, but this is not the major issue.

The major issue is this that I have not received that damaged product back & it is clearly mentioned that the product will be redelivered to me. I have called 4 times to snapdeal's executives but every time they want me to wait for 48 hours, I think that watch of snapdeal is really very slow.

I'm still waiting for the product to be delivered.

I had bought a Micromax LED TV from Snapdeal. On opening we found that the TV screen was broken. Its been 20 days we raised a complaint & they say some lame excuses for not picking up. They are not initiating any reverse pick up.

we have been continuously following up with snapdeal guys regarding this issue & they are not even bothered to solve this issue. neither they initiated a reverse pick up nor they refunded our money. Snapdeal has the very worst customer service I have ever seen so far.

The Above said cannon LiDE 120 scanner product was ordered in snapdeal, on 10.03.2016. Order ID: 12239881134 and the product was delivered the after the estimated date. Even though product reached the nearest hub one day before. And then checked the product by me. The product was not worked in my system. Till now the product is not working. Unable to scan and the Error code 2,179,16 showing continuously. whole day spent for that. Various driver downloaded from the canon website and installed, but No use. I contact the scanner service center and the call center no use.

Hence I placed the product under the Return Refund Request in the snapdeal on 17.03.2016 via ticket no.//A refund request is under process (Ticket Id: 20975212)//. And then I made several reminder request made to them no use…

I had ordered XOLO Era 4G 8GB Black mobile phone on 16 march 2016 with Order ID: 12366306594 on snapdeal. It was delivered on march 19. Snapdeal delivered a defective mobile phone, so i requested to return the phone on the same day.

They (customer care) told me that their engineer will come and make a job sheet about the fault of mobile phone. I have waited and complained several times but nobody came to collect or check the mobile device. I am waiting for my refund.

C, order was confired by e mail and even money debited from my free charge account. Next day i received call from the vendor and conform the delivery time. Right after 10 minutes received a massage that order is cancel due to some technical reasons.

How it could be possible when i got a call from vendor to confirm the delivery time? Snapdeal is fooling the customers.

Order ID 1201070959. I ordered a tap from SNAPDEAL and paid COD. They sent wrong tap so Snapdeal agreed to collect/replace. After a week Snapdeal cancelled the replacement and asked for NEFT details so they could refund me. I do not have an Indian bank account so they agreed to put the money in my Freecharge account.

After ringing endlessly and speaking to supervisors and the complaints department I am still waiting for a refund. Every time I am told to wait 48 hours for a response, nothing happens. This has been ongoing since Feb and no one answers my calls/mails anymore.

I had purchased a Samsung galaxy j2 from 15 march 2016 but I got an empty parcel with poor packing.the packing was totally tempered in the box there is no product or accessories. I had done a complaint on customer care but after some time I got an email in that snapdeal says we can't provide you the refund or replacement. Because we inquire we had deliver a good product to you.

I had purchased a dell vostro 1015 laptop battery from snapdeal in march 2015 with 1 year warranty. It worked well for some time. But after october 2015 it did not work. i talked to dell customer service. they told me that battery has no product code, so they can not provide the warranty. I contacted to snapdeal customer service many times, but always told me that they are trying to resolve the issue. They told me that they are trying to get product code.

In the month of March 15 they asked to visit the service center of dell and take the letter that they can not provide warranty. I visited dell center and they told me that battery is duplicate. it doesn't have product code of dell. So they can not provide warranty for a duplicate product. Snapdeal is looting the people. A common people…

I have bought a mobile phone in the month of nov. on snapdeal with a 10% cashback offer via HDFC Bank. But I am still waiting for my cashback. Snapdeal has cheated. I have also lodged several complaints against their customer service email address but they have still not replied. Terrible company!

it's been more than 45 days I have been dealing with snapdeal about my cashback. They have done nothing. I told them to connect my call to the manager. They didn't do it either.

This is second time I have had a bad experience from snapdeal. When i am waiting for item to delivery after 10day they cancelled my order without notifying. Since i order this item for my house i lost time and money for this many days.

If they update me with in two days then i can look alternative since they cancelled order without notifying through mail or call - i am very disappointed and also spent so much time and stress also. Please help me to file case against them for wasting my time, money and lot of stress for looking fot item to be delivery and it also impact delaying my construction.

If you see my order attached, clearly you know I have requested for the lenovo battery MODEL L08L6Y02, 888010667. But seller delivered me the wrong product as below. When It got delivered to my home, I was not in my native and my parents do not have much knowledge over the model name, So I was unable to raise request within 7 days.

But you can see now, seller send me the wrong product attached.