Sony

I wonder if you’d take the time to read these few words that I have felt compelled to write to you. This isn’t really a complaint as such because it not specifically about your product. i feel regret sony only know to sold they products but service after sales is bad..sony just thing about profit n sold your products even the thing still under warentty.. regret with sony service centre Bareilly or this is SONY RULES?

I lodge complaint to your service centre on 12-March-2013 I confronted some windows issue & my Wright key was not operational properly, Service centre confirm it is not a big deal & they close this issue very shortly. His technical person check my laptop physically as well & received after their satisfaction. On 13-March-2013 I received a call from their side…

i am using sve15115en sony vaio laptop, i have changed my operating system from company given OS to Win 7 ultimate 64 bit. the company which provided the drivers online in its website doesn't work, i sent many request among it, but they kepp saying that we cant do anything about that, i'm a student, i kept Rs. 40,000/- for that laptop.

and now i'm getting problems for the drivers. 40,000/- is not a small amount. please help me!!

I bought the Sony Vaio laptop this August and it has been giving trouble ever since. I contacted Sony Technical support also about it. They restored my system but still it is giving trouble. It hang a lot. keeps on crashing when i start it.

This has gotten me into a lot of trouble. I m very disappointed with the Vaio laptop.

Bought a brand new playstation3 from walmart in 2008. Had a minor issue with it so I sent it to sony for repair. The serial number was on this fairly new item. Sony did not repair my original playstation 3, instead they sent out a replacement one, with no serial number on it.

At the time, I did not pay any attention to any serial number when the replacement one came back. Until here recently, I needed another repair, or replacement what ever scammish idea suggest. This time they did not replace or repair because of a serial number missing off one of the replacement playstation.

I don't think there was a serial number on it. If it was how can it not be there now. My fairly new original playstation serial number was on it just find when they received it, but their so called "replacement"…

I try to play online for Call of Duty: Black Ops 2 and i get kicked from games randomly, then when i'm in the lobby it signs me off of Play Station Network so i have to repeatedly have to sign in which in turn of me being kicked from games I get set on probation to where i can't play for 5 minutes but

that wouldn't be an issue if i wasn't getting kicked during and having the timer reset. I'm positive it isn't my connection because I didn't have this issue with my Xbox 360 and now that it's in my brothers room he still has no issues playing online.

I asked for a refund receipt in an email to be sent to me to give to my bank so they can try to get my refund which Sony said they had given to my bank and to call the back because it is up to them now. Sony will not give it to me and will not give me a manager to talk to or the complaints department phone number or call me back even though they state in the recording that you hear when you call them that you can get a call back if you press 1 and leave your number.

As a keen and avid gamer , over the years ive spent thousands of pounds on sony products and actively enjoy using many of sonys online services , including playstation at home. myself and many of my friends have been subjected to abuse on numerous occasions .

from the same individuals, many of my friends ,particlairly female ones, have endured what id call harrassment and cyber bullying. These bullys recieve bans for their actions but the same people get round it by setting up new emails and accounts and still persist , some people on my friends list have even sought advice from the police over this , something must be done about this , especially with the recent tragic events in the media.

I purchased a SONY VAIO laptop VPCEG18FG model in August 2011. Earlier I found that it was quite good to appear and light weight to carry, but over the time I found that besides being light weight the quality of the plastic material used in the laptop was not up to the mark . Many surfaces of the laptop just get pressed easily like its very thin layer and might break anytime.The materials used by other companies appear to be much stronger than SONY VAIO with almost equivalent weight and other features. Also the screen of the laptop has got very loose and also started moving left and right even after handling the laptop with so much of care.

I really thought that SONY makes world class quality products I strongly feel hat it isn't true. I am really disappointed to see such a trustworthy…

I ordered a Sony tv thru she sony online sore. It never arrived. I called to inquire about it, after another of couple of days, they said my reship had been authorized, which I never had requested. When I called back to request some sort of expedited service I was told that was not possible.

When I requested an email address to express my dissatisfaction, I was told there was none, when I requested a phone number, again I was told there was none. They did give me a snail mail address. I would have thought a tech company would be a little more with it and would like to hear about their consumers experiences, apparently not.

Hopefully I will see the tv eventually.

Recently, A PS-VITA that I bought has stopped working in the sense that the power buttons and volume buttons don't work. Through the guide of Sony's Phone-Help Center, we sent the product to a Warehouse to which point it was sent into the technicians at the actual company.

They have so far sent us back the product two times claiming "sand damage". I find it particularly hard to believe that sand particles big enough to do enough damage could enter such a compact device, and they gave us pictures pointing out places that have NO relation to the problem areas in the our PS-VITA.

At this point I feel like SONY is avoiding fixing this device because sand particles are very small particles that are either too small to cause damage or too big to get inside that system. I believe that SONY is…

I have been a user of Sony products and in particular the PS3 for over five years. My reliable PS3 (bought in 2008) had some hardwares issues in December of 2012. Even though it was not used a great deal it experienced hardware issues that led me to replace the hard drive and the blue ray.

After doing this the PS3 failed to connect to the Internet. After a great deal of time on my part I learned that PS3s have a very difficult time connecting through Apple AirExpress routers, which is the router I have.

) have no problem with the AirExpress however the PS3 just will not connect. I have had network experts spend countless hours trying to get it to connect to no avail. I finally threw the PS3 out after spending over eight hours on it trying to get it to connect.

A friend of mine had a new…

everytime i try to play in multiplayer mode it tells me that sony doing maintenance and then leave it for a few hours it comes up with error code this has been many times sony have had this problem with other game players also and it is being a bit of a pain now as sony should have sorted all there problems with getting into games on multiplayer mode i feel as that sony have cheated there people that have bought games from them by asking them to stump up more money for maps for games so

therefore the game that usually is £40 double to £80 with sony bringing out maps for c'o'd and other games and then charging u for to get these maps all i can say as they are a major rip off for a company and i should have stayed with xbox 360 as i had never had any of this problem before

I purchased a Sony computer just over one year ago. I purchased one because my mom had one and I loved it. So I purchased one thinking it would be great, we'll was I wrong. I have had nothing but problems, it constantly overheated, the fans are so loud that people stop talking when the fans turn on, the computer constantly crashes.

I now have to buy a new computer only and this one is only just a bit over one year old. 99 to wipe it clean. They couldn't guarantee that they could fix the computer, very un happy with this product.

Hai sir.i bought sony tipo duel but i have so many problem.the problem arised within 20days from i bought phone.2time board replacement one time battery replacement but the problems are repeated.Above 2months my phone in service center.i used my phone only 10days.so pls help me.please replace it

The playstation store in my country only supports the japanese version of ps one games and i am getting irritated because i do not speak or know any japanese so it makes the game virtually unplayable as i do not know what they are saying or what they want me to do i hope that you fix this in an update or something

My Sony Reader was a Christmas present 2010.Didn't start using it until July 2010. Downloaded 3 books and everything was fine. Bought an ebook from Barns and Nobel on 10/19/11 to download on my Reader and it froze up. I took it to the IT dept. at work and he could not find out what was wrong with it. The book downloaded onto my work computer just fine. So the problem is with the Sony Reader. It is frozen on the Home page and i can't even turn it off. When I went on Sony Troubleshoot Website they wanted to charge me for something that they were going to do that he said would fix my Reader.

Isn't there a warranty on these things? If it is broken that easy and soon by an adult i would for sure not buy one for a child or in fact for anyone. Sony use to be a highly respected brand name, but i…

Dear Sir, This is from faridabad, I buy a digital camera of sony(DSC-W310/PC E37) from croma showroom on date 15.08.10 WITH A WARRENTY OF 3YEARS.ON 8.10.2011 I notice that the zoom of my camera is not working properly and picture quality is not as fine as usal so i submitted it to croma (from where i buy the product)on date 9/10/11 they told me to get it after 10 days & also mention on recienving that there is problem with its focus and picture quality ,picture is coming but not so clear.

on 15.10.11 i got a call from service centre of sony that there is physical damage in your product which was not at the time when i submiit it to croma.when i went to see the physical damage at sony service centre 5c/6 BP railway road niit faridabad than Mr. Anjani head of that centre told me that…

If you are thinking about purchasing a Sony home audio docking system RDH-GTK1I and you are an American working family that $250 U.S.D means money please don’t purchase this wooden box, unless you need a heavy flashlight with a handle. 220 MRS lol…The volume in almost every setting from 0 to 15 there is barely no sound all you have left is 16 to 30. Trust me not loud at all!!! I purchase this product on line reading some reviews as soon it arrived I noticed there was no sound and I tried to return it but there was a $52.00 return shipping and a 25% restocking fee so I called the Sony store in a local mall they told me that I could exchange it and got the person’s name so I drove there.

I arrive at the mall and I got a $5.00 shopping cart push the wooden flashlight into store, once…

Dear sony care, i bought sony vaio M126 mini laptop in 21 feb 2011 after 3day i faced a problem in laptop.it was suddenly shut down and generate big sound like a motor..then i talked to your customer care he installed operating system then prolem soleved for little time again this problem generate..then i again i talked to customer care he installed my operation system again..then i think its major problem so i decide to go your service centre. on last saturday i went their and i surrender my laptop to your service centre near to shakti matro station..

that time i dont have bill of purchasing so he said when you come then carry bill.so i came back sonepat and carry bill and went your service centre.and check my laptop they installed again operation system.and said they did cleaning…

I called vaio few every time i called they keep transferring me from one agent to another i bought a laptop from and i only used it for 6 mohth i paid 1050$ for a i3 laptop,i chose vaio because a lot of people told me its good and i also brought a bravia 47inch hdtv screen died after used for 3 months only so they replaced with a newer tv and i start having same problem again,the laptop crashed twice in six month sony is charging me 60$ to recovery disk and the battery doesnt hold charge at all sony want to pay for battery which is 200$$ factory warranty is useless i never thought sony corporation will something like this.Dont by sony tv or vaio vpcf12afm laptop complete 2500 dollars.

We purchased a 60 inch Sony TV the end of January 2011. Used very little over the summer months. The end…

My PS3 was a first generation, 60gb hard drive console. I took great care of this thing. The problem is not caused by me, but Sony will not stand by their product and replace my system. I either get PS3 Slim (no PS1 nor 2 games can play) or pay 130 for them to fix my PS3.

How about you guys fix the product that broke on me? I already paid for what I thought would be a functional PS3 for years to come. Apparently, Sony doesn't take care in the design and production of their product because it fell apart on its own accord.

They also don't seem to care about customer satisfaction, either. I amEXTREMLY dissatisfied and will be switching to Microsoft's X-Box due to Sony's insincerity to loyal Playstation gamers.

I bought a pair of Sony earphones at the end of February 2011. They were great and worked perfectly up until yesterday. I went to put it on, and it literally fell apart in my hands. The plastic around the left earphone just shattered like the plastic was was dried out.

There is no way that I could have done anything to make this happen, (I kept in in the cloth case when not in use) and am upset that I was able to get less than 6 months use out of them. Is this a common problem? I have my receipt.

Can they be repaired or replaced by Sony?

59 which is why if this isnt dealt with i will be forced to seek legal advice i also have proof of this as the dlc map pack was purchased through my bank

I paid top dollar for a 55" Sony LED 3d TV. I've had it for 16 months and now there is no picture. The red LED standby light blinks 4 times. The manual says to call the number on the cover and report the number of times the LED blinks to Customer Service and they will tell you how to proceed. Well, Customer Service is outsourced and the people I reached don't know how to interpret the LED blink rate. All they can do is refer you to a service center located 67 miles from my house.

I could go on about the numerous calls to local repair shops etc., but all the results are pretty much the same. I wish I could find some decent trouble-shooting steps to try and isolate the problem myself. I really don't want to pay someone half the price of the TV to get it fixed.

I'm starting to notice a trend with 3rd party games released on the PS3. It seems PS3 owners are always plagued with issues such as bugs, frame rate drops, and other issues that aren't present on the competition. Two examples I'll mention are Skyrim and Call of Duty games (There are others I'm sure). I understand that Sony does not develop these games, but Sony is responsible for what publishers are allowed to release on their console. Skyrim on PS3 is almost unplayable, due to extreme frame rate drops once the save file of the game reaches a large size. It seems like PS3 gamers are always getting the shaft.

My issue with Sony is this, if developers aren't going to treat all platforms fairly, they lose the right to develop the game for the platform they favor least. It would be in Sony's…

I Purchased 10 Movies in the month of december. These are movies to own from the ps3 store. Digital copies. In the game area if you download a game you can redownload it at a later time. However after having a technical issue following my downloads I restored the ps3 system but it wiped out the harddrive. I was able to get my games back however the movies lost.

When I contacted sony In november they told me they put a claim in and I would be notified within 7-10 days. I called today January the 5th and the rep told me sony denied my claim. This is pretty fraudelent since #1 I paid for something I dont own, cant copy nor watched.

And if there was an ability to copy the movie then what would be the big deal to redownload it. I spent 200 on a system I give plenty of money too to be treated…

As a disabled cancer survior i saved up and purshed a 52 inch Sony TV.because we live on a fixed income the tv was to be our family entertainment.the warranty is up but the tv was only good for less than two years ,warranty or no warranty a 1,300 tv should last longer than two years.the whole tv screen needs to be replaced at the cost of 1,300 ddollars plus labor. I have spent two weeks on the phone with sony and did everything they ask only to be told that the best they can do is give me a week to buy a smaller tv for 679.00 plus tax.if you remember i started out this lletterlettersaying that i am disable and on a fixed income, i had to save a long time for that Sony TV and don t have money laying around.we thought sony was the best and would stand behind their product.

i am begging to…

I bought a Sony Xperia Tipo. It died the next day of purchase. I gave it twice it to Sony Care, but they never got it resolved. Instead many more issues emerged in it. e. Consumer Forum. Will really appreciate If my complaint taken seriously.

I'm tired of getting a new ps3 system that keeps breaking down. Every time I get a new Sony ps3 system it breaks. This is complete crap Sony why can't you just make your stuff work dang man. I expected more from this company but continue to keep having problems over and over.

I want to believe this won't happen again!

I purchased a Sony Vazio laptop computer new at Best Buy which included Windows 7 premier. 00. Why am i paying for Windows 7 again when I already paid for it when I purchased my computer. Instead of shipping the recover disc for the cost of the CD and postage, I am being charged an outrageous price as an established Windows 7 customer.

So Sony feels comfortable charging the price of Windows 7 again to existing customers rather than supplying recover discs at NO CHARGE with just the cost of the CD and postage. Making money off of existing established customers is unfair and should not be used as another revenue source.

I never seen such worst response from any other product/company. Such a bad response from Sony Service Center. I registered a complaint for TV issue on 16-Jan-15 even after one week they have not turned back to address the issue.

Always keep transfer the calls and irresponsible answers, and phone disconnects, and keep says call later. I am worried that why bought Sony TV. Do not suggest anyone to buy.

I want to complain about how ive been treated as a sony customer who purchased an xperia Z3 along with an extended warranty plan. My phone has bent while in my pocket. I could complain about the build quality of this product, and about how I switched from apple to avoid this bending problem.

However I purchased the extended warranty and was told by the sony salesman at the sony store that I would have accidental coverage. When I returned to the sony store to claim my warranty coverage I was told by Ben, the sales associate that sony was closing its doors in Canada and I was out of luck.

Furious as I was with my decision to purchase a sony phone, Ben told me to call 1-866-737-7733 for my warranty problems. I spoke with a number of people who told me that I need to goto the sony store to…

As a loyal Sony customer I bought my latest Sony KDL-70 W850B a supposedly smart TV in Saudi Arabia. Unfortunately it's just a YouTube TV and no other pre-loaded live apps work, not even the Sony app or Opera or TED.

I am not complaining that it doesn't support Adobe but its own pre-loaded apps should work. The authorized dealer conveniently avoids responsibility by informing me that in Saudi Arabia other apps don't work due to time zone problems. I have contact Sony middlEast about a month back but no action till now.

Sony please tell why should I do buy Sony again.

5m deep. In my experience it's false advertising. My Z3 went into the pool not even a meter deep and the screen stopped responding and stayed black. Quite frankly if I spend so much money on a phone I'd expect it to at least be able to perform to its capabilities as advertised but... No such luck.

I am extremely disappointed with Sony.