Subway

MANAGER WAS COMPLETELY RUDE. WOULD RATHER HAVE AN ARGUMENT WITH A CUSTOMER RATHER THAN HAVE GOOD CUSTOMER SERVICE. WOULD JUST SAY YOU GET WHAT YOU GET WE HAVE A FORMULA. IF YOU WANT AN EXTRA PIECE OF PEPPER I'LL HAVE TO CHARGE YOU FOR IT.

SHE WAS A TOTAL BITCH. AND DOES NOT MAKE A GOOD MANAGER. SHE SHOULD NOT BE IN A CUSTOMER SERVICE ENVIRONMENT.

Company allows franchises to dox and harass/ threaten customers with no apprehension. Private information should be protected within the app and should not be left to authorities for your indiscretion

I encountered a very rude employee at the Subway at 20475 Hwy 46 ste 140, Spring Branch, Tx 78070. Employee, Alyssia could not hear my order. So, I repeated it a bit louder so that she could hear me. She then told me that I didn't have to yell at her.

Then she proceeded to have a very rude attitude towards me. She persisted giving me dirty looks and then asked me what my problem was. She said do you have a problem twice. Another employee tried to get her to calm down and Alyssia continued being rude.

I can't believe how rude this employee was. I asked the person at the cash register who the manager was because I was going to put in a complaint. That is when Alyssia stopped helping the customer that she was talking to and came over to try to argue with me.

She is not a good…

Hello, I was told by the restaurant manager in order to get a refund and cancel my order. I, had to reach out to the app. No one wanted to help me through it. The lady was very rude.

Bad customer service.

Price gouging. 1 ft long and 2 salads. $50. I’m totally serious. I took my 2 neighbors who don’t have a lot to lunch. now I’m the one who doesn’t have any money left. I filed a complaint and a Kelsea Ogilbee responded with nonsense and rudeness.

I will never give Subway another penny. Many other great sun shops that are fair in their pricing. Subway you suck!!! And most of your businesses are filthy!!

Bad communication and the manger was real nasty and hung up in my ear

Waited in line 20 minutes. We ordered 3 foot long subs based on the coupon we had. When we checked out we were informed that they do not accept coupons. We then asked where is the sign that says they don’t accept coupons.

They told us they were not allowed to put the sign out. They then made us pay full price for the subs. They did this to trick us into paying full price instead of accepting the coupons.

Hi last week on Friday I ordered a box of cookies with my order of two foot longs. I ordered the six cookies with my order and the doordash guy said that it was not available so I received my order but without the cookies and then I decided to call and

see if I could get a refund back from the six cookies now the woman told me that I could not get the refund back and I wondered why and I said well can you send it out to me once you have it and she said no I said I don't understand I paid for six cookies it's easy just to get the refund back so what I did was I called the next day and

nobody answered the phone and then I realize that they were screaming the calls for me and I kept getting hung up on. I just want my money back I didn't get the cookies I am intitled to a refund I didn't do…

When I went in and showed the coupon, the lady making the sub told me that she doesn't allow coupons in her store. Then she said I can't make money using coupons. The store is at 2128 S Queen St, York, PA.

You can call me at 717-843-0739. I will not go into that location foreverm

Is a woman making sandwiches did not comply with OSHA regulations or the state administration of food. Not only did she not wash your hands after serving the gentleman in front of me she attempted to use the same gloves she wore for his sandwich while making mine these gloves said not only touch the counters as well as this man sandwich but

she had also been using them to work on the register where there are hundreds and thousands of germs I watched her she ran her gloved hand down her pants and then touch this man's food I asked her to change her gloves which she did but did not wash her hands is she then proceeded as she was making my sandwich to run her gloved hand up and

down her pant leg and to touch the register again with her gloved hand and then proceeded to touch my sandwich…

A Subway manager named Amber located at 7229-31 Forest Oaks Blvd Springhill Fl 34609 texted me, confronting me about a situation with me and another girl that works at subway, whom I know on a personal level. I do not know Amber, except when she interviewed me which I believe was on Monday, September 4th of this year.

I had only seen her when buying cookies at subway, which I do on a regular. She never said anything to me, but me and Shyanna hung out a couple times since then. After me and Shyanna stopped talking the next day, Amber decided to reach out to me and confront the situation.

She made me feel very uncomfortable in the fact that she only had my number due to professional reasons and I only met her during my interview.

Bread wasn't fresh I didn't have it toasted but top of bun hard a crispy like it had been toasted

I live maybe a mile from two subways. I get subways coupons. Neither store except them. I notice at the bottom of each coupon it says at participating stores. What I would like to know, do the store manager call the shots about weather they except coupons, or from the main office here in Louisville Kentucky. OH, by the way.

I LOVE THE NEW MENU.

Why do you waste your Money sending coupons in Leavenworth/ Lansing when NOT ONE of the stores in Both towns will not take them, I will no longer eat there as well as most of my family in this town. You are only pissing people off. This just show you as a corporation you don't care God Knowns we have more subways in this town then you can shake your fingers

I haven't decided what's worse the runaround you get when you try to get a hold of the phone number for the customer service or the customer service at the store itself

50 cent difference being a loyal longtime subway customer my confidence and trust has now been broken I would like to be compensated there non professionalism and poor customer service who knows how many other people have been ripped off as well very dissatisfied with that location thank you your time and consideration is appreciated Laurie 414-238-1274

My first bad experience with Subway was yesterday 9/26/23. My hair stylist made a special appointment for me since I recently broke my back, am wearing a brace and using a cane. I purchased her favorite subway sandwich to thank her.

She texted me exactly how she wanted it made. A footlong tuna. When we ate, her sandwich was minus 4 of her favorite ingredients. I did not watch the young man make it as I concentrated on staying upright being an inexperienced handicapped person.

We sat to eat finding that ingredients were left off. Sounds silly but it ruined our lunch mood. I would like to give her a gift card to make up for mess up. The store was the Stansbury Utah location.

Also I could not carry a fountain drink so got a bottled one. The young man put the two footlongs in a bag and…

Well theirs quite a number of them I'll just give you a few. We got your sales add in the mail and went to subway on E. 00 I about BLEW UP had to go back up there and show them not too polite, also told my girlfreind the coupon expired just got it got my refund plus the way there advertising there items need looked at its like a 2 year child advertising just sit back and read one.

Suzanne Greco, CEO Subway IP, Inc.

Dear Ms. Greco:

I entered the Subway located at 1702 Truman St. Suite A, San Fernando, CA 91340 at 5:15pm on Sunday, September 24, 2023. I had the two Subway coupons (for a Footlong and Free Cookie) shown in the photo below. I ordered the 6 foot tuna sandwich with assorted toppings. When I went to checkout and pay, I asked for the “free cookie” and I was refused by “Destiny”. She said that we don’t honor that coupon. I said that, pursuant to law, she had to honor the coupon or I would file a consumer complaint. She conferred with Richard who showed her how to do something on the register. I assumed they were going to honor my request (bad assumption). She then asked me how many cookies I wanted and I replied, “one”. She then demanded $8.80. I said that…

Went into the Subway tonight North Bend Oregon and got the worst service of my life. The guy behind the counter was throwing stuff, slamming door's drop, and food just being really absolutely rude didn't even get what we ordered didn't get a bag when we left a next customer came in behind us and as they walked in.

And he started slamming doors and just in a really bad mood. Or whatever, but uncalled for we'll never go back to the store. North Bend Oregon again.

Was treated poorly and overcharged. A young black girl came from the register and asked how she could help me. When I ask she change her gloves she rolled her eyes and didn't move. I said I watched you touching money. She then complied.

I asked for a ' long BLT and she put 4 PCs of bacon on it and I said it gets 8 PCs. She was not happy. She burned the bacon and she and coworker smiled at each other. 00 for one sandwich?

She said you got double meat. I said I didn't. She said she's worked there a year and she knows. I said your wrong. Paid but couldn't eat it!!!

Had an unpleasant experience with a subway manager showing up to my home because of my friend who worked there she came and cussed my friend and my father out and stared that she would call the cops on us she was out of her mind

I am an employee. My owner is Khalid khan. He forces us to work off the clock with no pay even though they say we will be paid which is not the case. He forces us to put less food on everything.

If we put the corporate amount we get written up. They forces one person on the clock at a time. We are not allowed breaks of any kind. He forces us to not order essential things like labels, subways, cleaning supplies, and even food.

I was forced to work after a surgery off the clock. Never received any form of pay. They do not train people. I am a manager with no training and getting written up for things I don't know how to do.

I ask for training on multiple occasions but nothing is ever done.

My son has worked for a subway company here in Colorado for over 12 years. My husband died on Sept. 1st. The boss over him, would not let him come to my side to comfort me. He had to work.

He ended up working 2 weeks straight and not having any time off for grieving the loss of his father. He stopped by one morning on the way to work and broke down sobbing. I can't believe Subway would hire such heartless and cruel people as his supervisor.

He let the owner know. No word yet. It angers and saddens me.

I was in the subway at lakeshore & cawthra yesterday, sept 19th 2023. Around 4:30pm I asked the girl for no hot peppers or peppers. But everything else. When I got home. There was jalapeño peppers on it. I told her I couldn't because I have a allergy to them and carry a epi-pen.

It could be life threatening to me. But she didn't care and told me nothing she could do. I was so mad. And just hung up the phone. I will never go back to that store the owner was so rude and that's not how you deal with customers, I have been in the restaurant business for 40 years and that's not right.

Hi my mom and I went to eat at Subway on Tuesday, September 19 around 3 o’clock. As soon as we got in there, we told him we had a coupon and then continued to make our subs, but when we were going to pay for our subs, he told us the coupon wasn’t good because we didn’t order the right sandwich.

The coupon was for buy one foot-long get another 50% off. I ordered the foot-long chicken teriyaki. I don’t understand what the problem was so I wanted to talk to the manager and he said I am the manager, if he was the manager that was horrible customer service.

He told me I should have shown him my coupon before ordering, I have never done that at a subway before and he heard me say I have a coupon when I walked in the door. I have no idea if he was trying to get more money out of me or what, but…

I love Subway and go quite often. Here lately the Subway in Decatur, Mississippi is closing before their regular closing hours. It says on their website they close at nine o'clock. My daughter went by a little before eight to get me a footlong, and they told her they were already closed.

This is not the first time it has happened. They need to change the hours on their website or stay open like it says they are. Thanks

The subway in auburn Illinois is bad. I'm tired of being treated bad . have called the store many times to report it but nothing is done about it. Keeps happening

I have a conplaint about the subway here in cleburne texas. about an employee name howard miller who answers to tres who works at that subway in cleburne texas. Me and a friend ordered sandwitches he was disrespectful and seem to have additude and him especially only because he is who we saw smokeing weed. He smelt like weed.

The restaurants its self smelt like weed. Clearly something gets done at yalls restaurant. I dont know could possibly been done about this situation but something must because that an aweful incouter for us.

I went into Subway last week and bought 2 footlong flatbreads with a coupon that had been put in my mailbox. A sign on the register when I started to pay listed a few ham, turkey, and tuna sandwiches you could get with a coupon.

Mine was chicken, bacon and ranch. The coupon was scanned and I paid coupon price. Monday, I went in with a coupon for a 6 “ flatbread and the sign stating what sandwiches I could order with a coupon was now at the ordering station.

The girl said I could not get a chicken, bacon, ranch sandwich at coupon price. I asked why but she didn’t have an explanation. My coupon was honored last week but not this week. Why aren’t all sandwiches available with the coupon?

It does not state restrictions to which sandwiches are valid on the coupon. I consider this as false…

Your prices is outrageous. If you don't have a coupon, you can't afford it. Out town only has one other place to eat. Believe me. When the coupons are over. Your sales will be down.

a paying customer! Call-In order was process first after the sandwich I ordered was heated but left to get cold to handle Call in order! I won’t return to that location to purchase a sandwich anymore! Whiskey Road Location Aiken South Carolina!

Providence KY. We got coupons in the mail, we went and tried to use them and was told they didn't work. They said some of them will and some won't. I'm sorry but if you send pit coupons they should work.

This is not my first issue with this one but it's the first time I decided to complain.

Before I got hired on in Greenville, Ohio I told them I had to work specific schedule because I don’t have a babysitter. They understood at least I thought like they said but lied. They didn’t even interview me they just had me start.

I told them I had a vacation that I paid for a few months prior to getting this job and they were like yeah that’s fine. Told them the date and everything then when it came down to the day they were texting me being very rude might I add asking where I’m at.

Knowing full well I told them multiple times and that they were okay with it.

Second this one women left me to go do bread while I had 10 customers in lobby 1 in drive thru and she would be like I got to go make the bread and I had to handle all those customers alone. 4th thing they called me yesterday…

I placed on line order for #33 sandwich and a roast beef . When I got there the young guys says the roast beef is made but that he couldn't make the #33 , so he said pick another of equalvalue or he could cancel order.

I opted for make another and chose #8 rotisserie chicken and bacon with vegs . I said toasted is good so he put bacon on and toasted it filled thru with cheese vegs. He was done but I said where's the rotisserie chicken he said it's there I said I didn't see it go on he wraps it up .

Gives me both sandwiches get home to see there's no rotisserie chicken it's not in there and I grilled it's suppose to be on top it wasn't there. Ugh drove from feankfort to bucksport a one hr or more round trip .

Sally eaton I picked up at 7:25 ish on Sept 7 order feocd8a4-16 . I also was…

I have been going to the subway here in the town of Windsor NY. It is located on Main St. My problem is who ever works there does not know how to make sandwiches. Every time I call an order in ok go in person they never make my sandwiches right. This has just started happing, they were great, but then I don't know happen, but they are lousy now. I am about to take my buniess some where else. I love my subway sandwiches,but I am getting tired of paying 20.00- to 25:00 for my sandwiches and I can not even enjoy my meal. The two sandwiches I ordered today were totally wrong and I was their in person. The worker got very mad at me. I almost told him to keep them, I am a very unhappy customer.

Thank you, Arletta Enyart aenyart1930@gmail.com 403 Mountain Rd Windsor NY 13865 ( 607 ) 499-2009

The bathrooms have been closed to customers since 2020,however employees can use them.Subway in unionsprings al. 36089

On 28 August 2023 at approximately 1640 I went to the Subway located at 2115 Vista Oeste NW Suite E Albuquerque, NM. I have visited this store on many occasions over the years and have not had any issues. On this particular day I encountered a young male employee that was rude, disrespectful and not a positive representative for your company.

I attempted to handle this at the local level but was not successful. I documented the entire incident of August 28, 2023 and my follow-up efforts to contact the local Area Manger to report this issue. I am not able to covert the documentation from word to a jpeg to send to you.

I am requesting an e-mail address to send the information for your review and a follow-up afterwards. I can be reached by telephone at 505-980-7511. Thank you in advance for…

Address of the subway I’m complaining about - 2616 us-92 Lakeland fl 33801

Hello my name is Jacqueline Santiago my daughter works for your company with the address above my daughter Mariana liz Medina is a minor and one of her one of the employees boyfriends have threatened her to harm her and even took a picture of her. We have complain to the manager. The manager says she’s going to get a trespass paperwork on him due to the fact that he had issues with him before and I’m concerned and about my daughters safety. The manager won’t comply with us and change her schedule since you work mornings with the fact that she’s a minor and she’s in school. The manager still has her closing by herself when she’s in mind that is not allowed to be closing I’ve been in the store by yourself . The night…

My sister and I went for subs on 9/2/2023 at 1:58 pm my sister greeted the young man with a hello he never acknowledged us my sister repeatedly said hello he never responded the young lady working with him asked me what kind of sub I wanted and began to fix mines they never said hello after the young lady fixed my sub she started asking the lady behind my sister what she wanted ignored my sister all together I would’ve left without ordering but

we had to eat not enough time to go elsewhere but that was by far the worst service they didn’t want to wait on us (people of color) they need to be aware of company policies asp. We will be going back and we will tell other people in our community to beware of racist treatment at your location 4501 Belmont Ave Youngstown ohio 44505term…

Ordered two foot-long chicken teriyaki’s both give me and my partner food poisoning complained and got nothing in return because it was ordered through DoorDash so we were screwed not OK will never eat there again due to this which is sad because I used to work here for over 10 years and this is always been my favourite go to :(

Congrats Your night chief manager is the best, he close early at 9:30 because he sold out everything. He don’t expecting for any customer now and future.

At the Subway store in Barbourville ky. The woman who took my order (host id cf74725542) was very rude and disrespectful not only towards myself and my family but to there's as well. Well I also got the wrong order.

I did not receive the order that I placed. The woman who waited on myself and my family was not even dressed professionally her bra was showing through a grey tank top. When I worked for the Subway company we was never allowed to dress as we pleased and the way she acted and dressed was not professional whatsoever.

I will never return to Subway as it has been very displeasing, the workers don't know how to do good customer service, the workers dress in whatever clothing that they see fit. I could go on and on with the complaints on workers alone.

I spent roughly $50 as I…

My daughter Mataylia DeCoteau had worked there for less than 3 weeks. The Manager had got onto my child to where she had her crying at work then Ms. Patel had texted unprofessional this is why y'all are losing workers the management is not professional like.

Then Pam had a smart mouth today 9/02/23.

I went to the Subway in Robertsdale Al store # 17613-0 on September 1,2023 at 6:34pm. The line was to the door an when I was able to place my order everything was good but when I went to pay I had coupon's an was told the coupon machine was not working.

If I had been told I would have went to a different subway but was not told. 47 because I was not told about it. We eat subway a lot an yes I love to use coupons when I can.

That was my second time in there today but didn't have a coupon the first time. It will be a good while before I go back not being told before I placed my order about the coupon machine.

I want someone to know that you're app for ordering online is defective. We order so much from our store (Claremont) In Ashland oh. Having problems with your app . We are told it is a corporate problem and they can't do anything.

There are numerous others we know that have the same issue. Please would like some sort of fixing the issue. Thank you

The subway employee turned me away he said they are closed and said they close at 3. I was 2 minutes after 3 and the online app said they are till 10 pm. They are only open a few hours then they closed for the day and very inconvenience for the customer so if we want a subway sandwich we have to travel to the next town to get subway that is a half hour away.

My daughter works for y'all and to have poor management is not even better

River ridge ckemmons nc. Posted sign hours are until 9pm. We were told, after the person behind the counter was very unwelcoming and had an attitude, after we paid for our food, sorry, the dining room is closed. We have started cleaning so you will have to take it to go.

Posted hours are hours of operation. No where does it state dining rm closes at 8 but open till 9. We will no longer frequent any subway because of rude and poor customer service.