Super 8

My travelling companion and I stayed at the Super8 in Abilene Texas on Friday 14 June 2019. Booking confirmation # 058-114124.

We had registered our complaint with the receptionist and were told that the Manager Raj would handle. I have spoken a number of times on the phone to the motel and sent emails but have so far received no further advice re our complaint.

Hello again, attn Raj or whoever is actioning this complaint

Can you please reply to my previous emails as per below. No refund has been received and would appreciate a reply how we are receiving this refund.

As advised in my previous email we will have no other option than to contact authorities if we do not receive a satisfactory reply. Below is copy of previous emails to refresh your memory. We look forward to your immediate…

We stayed at the supper 8 in great falls mt and daily there was no toilitries, towels , and in 6 days our room was not vacumed or cleaned we had to ask to have our bedding changed and our door was left open all day .. There were fist fights in the hall way and the manager didn't seem suprised anytime we asked for something or made a complante .

the washer and dryer are out of order and the one that does work costs 10 dollars to dry your cloths .. Hands down worest stay we have ever had .

Bethany MO, the toilet has a crunched down shape with the water in the bowl very close to the seating. Any man who sits on the toilet will get his scrotum wet. Now how is it possible that such a toilet would be made much less installed in a motel.

Never before have I seen such a toilet and can't figure out why men who visit haven't complained loudly, perhaps they like me just vow to never use a Super8 again.

The Super 8 on Washington Rd. is in need of serious attention. Our stay was horrible. For the amount paid the stay should have been better. Roaches were present, toilet ran all night and dank/ moldy smell in room. There's more, but I will be included in a letter to the owner and Corporate.

My room was dirty, sticky residue on counters and tables. Even on the back of soap wrappers. Attendant there refunded first night after trying to clean and kill ants the first time, then put us in a small room since it's all that was available(One bed) until morning.

That room had chocolate(I hope) on the blanket that I cleaned as it was well after midnight and we were exhausted. Then, in the first room, I kept stepping on something sharp outside the bathroom. I finally checked and it was literally NAILS!!!

The attendant was going to get us towels that evening from the employee laundry area and when he opened it, cockroaches scattered. The spring to stop the room door is hanging limp. The dryer on top in the laundry room pops open with two dress shirts and a lightweight dress.

This…

The hotel lobby was filthy and both restrooms were out of order. I had a reservation for 3 days upon check in I immediately canceled the other 2 nights. The grounds are deplorable, the bathroom fixatures were not properly installed including the tolilet. The televison didnt work.

The ironing board was disgusting and usable. The air conditioner was extremely loud I believe it was about to break. I've also submitted pictures. The location is in Hardeville South Carolina. Please address these very serious concerns!

Super 8 is very good hotel that's the hotel I was staying if I'm going to a trip or going to Las Vegas that's number one the other hotels they no good I need to talk to the owners from the other hotels over there by Denny's super 8 Asbury 100% good

Recently we took a 5,428 mile road trip where we spent 18 nights in Wyndham hotels---Super 8 and Days Inn. We stayed in New Mexico, Kansas, Iowa, Wisconsin, Missouri, Texas, and Arizona. We are retired and needed to keep our nightly hotel costs below $100.

The following are our experiences at the hotels: 1. Generally the hotel employees were polite, helpful and accommodating. Some did not say good bye or thank you for staying with us as we departed. 2 About half of the hotels needed repair---scaling paint in bathrooms, one bathroom ceiling vent was ready to fall down, one chair was so "over used" that it wouldn't have sold in a second hand store, one hallway had only carpet pad---no carpet, which was curled up in doorway---a possible hazard. The hotels being advertised as "completely…

Service was terrible. My room was definitely not clean, went to get something under the bed and there was alot of small trash that was never clean b4 we got the room, and dirty behind the tables, no heat in the bathroom, floor in shower was dirty.

I asked them to clean room again, said they would when we checked out. Unfortunately we were there for 4 nights, checked in May 29th-june 2nd.

First bad experience with any super 8 ive stayed in. Makes me not want ti go back to any super 8 again.

I stayed in a Super 8 motel in Poplar Bluff Missouri on my way back from Texas to Iowa. 00. I cannot Believe you can even have your name on this place. when i entered the room #126 there was a couple pieces of popcorn on the floor and the carpet was stained worse than any motel i have ever stayed in.

I pulled out the chair from the desk and there were numerous black stains on the chair. The ceiling in the bathroom is falling apart above the shower as it looks like water had leaked from above at one time.

when i left the next morning i told the woman at the desk what condition the room was in and told her to go look what i was talking about. That room should not be rented to the public in its condition.

I used to use super 8 when I'm on the road but no more as I'm not paying that king of…

This is in regard to Super8 in Indianapolis on Bradbury. i had made my reservation online. The hotel described full internet services. When I arrived we were told the internet was down. I stated we would not be able to overnight due to relying on internet services for business.

I was assured the manager would put a refund through the next day. I have yet to see it. This transpired on 5/18/19. Please return the funds to my account as agreed upon. I have used many Wyndham hotels. This was a big disappointment.

We stayed in the Kingman AZ motel on 5/16/2019. When we questioned the policy that the owner stated about requiring an extra $100 deposit when paying in cash, he became belligerent, angry, and extremely rude! When we stated that other motels did not have such a policy he stated that he didn't care, that this was HIS PROPERTY and he could make any policy he wanted to.

I am an 85 year old retired minister and have never treated so shabbily by any motel operator.

On 4/23/2019 we checked into Super 8 in Wells, Nevada. Major concern with room 103 was the floor going into the bathroom had fallen approx 2 inches and I nearly tripped over the raised bathroom floor. The floor is spongy in front of the sink and going into the bathroom.

The next morning I talked with the manager of the Super 8 and informed him of the safety factor of difference in height elevations from the carpet to the tile bathroom floor. He basically laughed at me telling me there is nothing he can do to repair the floor.

His method is to place extra padding over the low spot and cover with new carpet. Told him that is band-aid repair and that the floor is soft and needs to be supported or replaced. He waved me off like I was some dumb person. Didn't appreciate his attitude.

I…

Hello. I was booted out of the 8 on Michener dr. Chatham Ont. by this new owner Kevin who claimed that Stunk up his motel with smoke! Now I have stayed here over 8yrs over the winter mnths. to visit family and I never been Harassed until now!!

Now remember I paid my $100 from my normal $80 and I logged in at 2pm (Easter day), till 11:30 and nobody made a claim on me till this Kevin came in! Now he says I owe a $250 fine!

WHAT I stated, not even me a contract to read and since I smoke I always sat outside in which the old management allowed! All this guy is a money grabber! Can you please look into this serious accusation please! Allen

My wife and I stayed at the Super 8 by Wyndham near the SeaTac airport on Thursday 11 April. The room (102) was noisy all night long as we were located next to the office and the night manager slammed the door with every entrance and exit.

We left our car there and took the shuttle. - which only left once an hour - after telling the manager at the front desk the time and number of our return flight on Monday. He told us to call when we landed and that a shuttle would be dispatched to pick us up.

Upon our return trip at 8:00pm on Monday, we began calling for the return shuttle. We called for 40 minutes and got busy signals, a recording telling us no one could answer the phone and to please call back, and several times the phone would ring 8-10 times then disconnect as if someone picked up…

We paid for 16 days for the Super 8 hotel in Little Rock, Arkansas thru Expediia. The first morning we wanted to sleep in and told the cleaning people please not today. Next we receive a phone call in our room and the person at the hotel desk tells me that I'm to let the cleaning people in that it's mandatory that they be let in every morning.

Never heard of this anywhere I've ever stayed. My wife is also with a very bad back and heart conditions so I only wanted to bring here breakfast since she can't leave the room. The person at the front desk, even after I explained this wouldn't allow me to do this.

We are stuck with this kind of service since we can't get our money back to stay at another hotel. The service people are constantly just opening our door without knocking so there is no…

We stayed at the Super 8 in c o r y d o n Indiana we got to my room late at night went to bed got up the next morning bathroom was so nasty that we didn't take a bath or even try to wash your hands in it it was gross try to get hold of the channel manager will not return my email or text also took video and told the front desk person that we took video of it

I have called several times because they charge me for two days but I was only there for one day. I am trying to get a refund on my monies but no help. I called the Hotel in Lynchburg VA but still no help. I ask for corporate # and was told to goggle it. I ask for the next person in charge and was told by office manger no that there is no-one higher than her.#frustrated#wantmymoneyback.

Rating is below a 1 case number 4191950

I had the most deplorable stay at your Super 8 in Martinsville ,IN. 18 to stay there. I was there for a Chess Tournament on March 23rd ,2019. My School District reserved a block of 45 rooms to which the following bad things occurred: Toilets were not working , sinks overflowed, and worst, the Internet was non existent.

I would be able to log on but right after, it would drop out. This was all over the motel. The worst stay ever at a Super 8 for us. We will never stay there again and we are telling everyone going to that area not to stay there.

at 845am thurs I asked management to clean room and change dirty top cover on bed. I came back to my room 124 at 900pm the room hadn't been touched , I went to the office to inquire why room wasn't cleaned, instead of dealing with the issue they wanted me to change rooms.

I didn't WANT TO CHANGE I JUSTG WANTED ROOM CLEANED. SO IM OUT SIDE AT 945PM waiting for room to be cleaned. I get rooms at super 8 all the time all over the country. this was a very inconvient situation.

and the were non chalant and rude because I'm African American. you may have lost a loyal customer. 8130 n black canyon hwy. phoenix az is the hotel address. you can contact me at my email address. thank you I hope this gets addressed!!!!!!!

I am reporting this complaint on behalf of my friend, a senior lady of 76. She made all her travel arrangements with a travel agent in Wisconsin, to fly to Yuma, rent a car, a book her stay at the Super 8, March 5.

Today she was told she had to move out, her room was booked for new arrivals. I asked by phone of the manager, where did this departure date come from? She said it was on her computer. I asked who put this info into the computer, the computer doesnt make this up, and she didn’t know.

Meanwhile my friend has to pack up and move to another hotel because of overbooking. Not impressed with this situation at all. The room number was 324, K. Kusilek, Hudson Wi. D Chovin.

: I’m currently at this hotel and it’s the worst experience I’ve ever had. Yesterday upon arrival I was told no rooms were ready. As I waited patiently for a room, a family came in and payed cash and received a room.

I had already paid online. I was told to leave and I would receive a call when one was ready. I received a call at 7pm. When finally getting in a room, I see it’s completely disgusting. There were stains all over the bedspread and the floors were filthy.

This morning I’m taking a cold shower because there’s no hot water. I called the front desk and she told me she was waiting for maintenance to come flip a switch and was unsure wether or not that would happen before check out.

I honestly would have rather saved my money and slept in my car, at least that would have been…

When I learned of the death of my uncle, I contacted the Super 8 in Moberly, MO. I was in charge of finding the family and friends lodging during our stay for the funeral. The person I spoke with provided us with a special rate and I was appreciative.

From the time we arrive until the time we left we were treated as though we were not welcome. My aunt asked if she could get a chair for their room as my uncle is elderly and would like to sit in a chair rather than on the bed.

She was told that if she needed a chair she "should have brought one with her". My room was not clean to the degree that there was poop still in the toilet. If the toilet was not cleaned makes me wonder if the rest of the room was cleaned properly. Breakfast.

There was obviously a high school wrestling tournament…

This was posted on Facebook. I find it appalling! I've noticed in quite a few reviews that corporate doesn't seem to care and does nothing about these complaints! I will never stay at any of your hotels!

‎Jacob Niemyjski‎ to Burlington WI Area Buy, Sell, Trade 2 hrs ·

WARNING travelers beware spent Friday and Saturday night at the (SUPER 8 in Antigo, WI) about 3.5 hrs from home to go snowmobiling. Literally only time spent in the room was to sleep and get dressed. Our group was 2 male adults and 3 boys under 12. While packing to head home checking all over the room to make sure nothing was left, found popcorn and womens hair ties under the bed. Not the issue we didnt care. But on the way home 30 mins away recieved a voicemail from the hotel stating that they found pet hairs all over both…

On December 3rd I purchased two nights for my children who are in Kentucky. I live in SC and specifically got this hotel because it let me pay and provide my info and it let me put the name of the person who would be staying in the room.

No where did it say you had to have the credit card in person to get this room until after it was paid for and no refunds possible. I immediately called the hotel and told the manager what just happened and he basically said it wasn't his problem and no refund.

They wouldn't cancel it and even said I was booked in to this room from another state. No one stayed at this hotel, there was no customer service, and I'm out $120. I'd like my money back or at least what I paid for. Thanks, Patricia Williams

Hello, I am staying at The Super 8 in Shawnessy in Calgary, AB room 308. My concern is that I slipped on the ice in the parking lot and smashed my right elbow on a concrete border by the pool patio and my right hip and thigh.

I am in a tremendous amount of pain :( I parked in the back parking lot and the card reader once again didn't work so i had to come around to the front entrance and i was walking slowly because the parking lot is full of ice since i arrived last night and it snowed today.

Marisa at the front desk has been exceptional. She got me a bag of ice right away and helped me with my bags up to my room. She has been very kind and always has a smile. My concern is the parking lot needs to be sanded or salted as its very dangerous.

When can u get someone to do this? I assume…

I stayed at the Super 8 in Priceville Alabama from November 7 to November 11. I got over 40 bed bug bites while staying there. When I checked out I informed management and he barely nodded his head to acknowledge what I said.

No apologies, no offer of a reduced rate or free room. I requested a receipt and he said you booked under a 3rd party, you'll have to get a receipt from them. Used towels were replaced each day and the bed covers were pulled up.

No evidence of vacuuming could be seen. No that I'm home, I can't take any of my stuff inside for fear of contaminating my house. Taking in stuff one piece at a time, decontaminating as I go. What a pain.

I feel I should not have to pay for the room since I have to jump through all these hoops now, not to mention I'M COVERED IN BITES!

15 for a one night stay Oct, 19, 2018 at the Super 8 Hotel near the Sacramento airport. We also booked the room because of the shuttle service to the airport but, found out when we checked in that the service was canceled.

We called Super 8 and told them that they had charged our credit card twice for one night but, they said the only charged us once. But we have two charges on our B of A card. Please look into this, Thank you, Susan Vergot

Their manager at the Super 8 Motel in Danville PA Fawaz Mir is a horror show. We checked in as a group on September 1, 2018 only to find out that everyone's reservations were screwed up and the wonderful staff was trying to fix it.

The manager finally shows up after everyone can finally checked in. 00 for all dogs in my room which I was quoted. 00 when I leave for the damage my dogs did. I told him my dogs would not cause any damages.

He said we'll see what he thinks once we leave so I had to take pictures of the room when we checked in as well as when we…

I checked in to Edson Alberta Canada Super 8 on Oct 21/2018. Booked my room for 2 weeks. The next day my bag with all my stuff in it was stolen from my room in the middle of the day!!

An RCMP report was filed. The Super 8 camera captured two guys coming in the back way went up 4 flights of stairs and straight to my room. It looks like they had a key for my door and helped them self to my stuff. Very unhappy with security!!

Oh ya I guess I am out the 4 or 5 hundred it will cost to replace my stuff !!!!!!

We stayed at the Super 8 West Palm Beach/Riviera Beach 4112 West Blue Heron Blvd. Riviera Beach, Fl. checked in very late on 9/7/18 cked out 9/8/18. If we were able to we would of immediately checked back out. This has got to be the worse, nasty place ever to stay even the people that work there, possibly own it were nasty.

Yes did try to let them know but very hard to do when no one speaks English hardly and then they talk about you in their language in front of you how rude is that? Reported it to my credit card company and also the hotel itself and customer service.

Of course the hotel personnel made me out to wrong and they were correct, let alone they had justification for everything that they were in the right and we were wrong, said we would hear back from them and we never did.…

I am completely appauled. I am a disabled women with a service dog. I have a traumatic brain injury, qnd seizures from it. My service dog can sense my seizures cing and alerts me and keeps me safe while I have them.

On the night of September 7, 2018 I arrived at the super 8 motel located in mission valley hotel circle. I was to stay at motel after w pipe burst at my apartment and most of my things were ruined and the conditions in my apartment were unlivable.

I wentto the desk to check in and my reservation was not in computer. com to help me due to the unexpected expenses of having to stay in a hotel. I waited after contacting my aunt for he reservation to show for over an hour. I was getting restless.

And my seizure dog could sense it, but patiently I waited. Guests came in and one…

We stayed at the Super 8 in Fergus Falls, MN over the Labor Day Weekend. We met another couple there, and one of our bathrooms had a hole in the ceiling, the other bathroom ceiling had mold on it and there were holes in the walls and it was disgusting! The outside seating area had one bench, and cigarette butts were everywhere. When we asked if they could be cleaned up so we could sit out in the sunshine, it was a major interruption and we were given quite the attitude! For breakfast, the coffee pot was empty and there weren't any cups out. When we asked for more cups and coffee, we were handed the sleeve of cups to put out for other guests. Then the manager and two other workers went back to the front desk to have their coffee and discuss what was in the paper.

If you look up my…

I need super 8 indio ca ein number for tax purposes i never received my 2017 w2 and i need either the ein number or a copy of my w2 please

com and on June 13 I cancelled succesfully 3 for my stay on aug 14. Upon arrival I checked my 5 rooms in and paid cash. A short time afterwards I found 6 ( six ) request of authorization on my card and I asked why to the check in staff and did the same with check out staff the morning after - Neither could give an explanation but

both reassured that there would be no problems and so I collected my 5 receipts and left.. Back in Italy I realize that my card has been charged for an extra room which I NEVER used. ) I found the request strange, why no emails which cost nothing are clear and do not consider the time difference + 8 between Italy and Mo?????

Since then I sent 2 emails and made a call BUT GOT NO ANSWER; I find this behaviour unacceptable, unprofessional and irritating to say the…

Stayed here on 8/2/2018. Very bad experience. No pool even though it was listed as available when we booked. Had 2 light bulbs missing from lamps in room. ). Had several little brown "dirt" pieces on carpet. Had iron burn on carpet by bathroom.

Could not get wifi to connect. We told manager about the light bulbs and the phone. He stated he would leave message for maintenance to take care in the morning. he seemed reluctant to help but once my husband insisted he said he would try to find a light bulb.

He did bring a light bulb to our room within a descent amount of time. Nothing was done about the phone. We will definitely not stay at this Super 8 again! May not stay at any Super 8 in the future!

We stayed at super 8 by worlds of fun. Ks city mo. The room was so musky smelling we couldn't breath there were 5 families with us. All room very stale and musky I went to desk for another room they said didn't have one.

The maintainance guy asked what was up. He put a dehumidifier in our room. It helped a lot but front desk didn't care. The others were all going to complain also. It was bad the dehumidifier was dumped 5 times in a day and half. It was BAD

My face was burnt by the shower. I was showering and when I turned to wash my face the water temperature changed from warm to boiling hot and I screamed in agony, I got out of the shower and I looked at my face to try to see what my face looked like, but i was in so much pain. My injury was handled very

I went to my medicne bag to get the ibruprofen bottle and when I was trying to read the lable on the bottle, I was having trouble seeing so I had to bring the bottle closer, just so I could read the bottle.

I told the lady at the front desk what happened and she asks what room and I told her I was going to hospital, she just said tell me when you go. She didn't even offer to call ambulance or pay for it or a ride to get there.

I had to wait on my sister, who never came, and I had to call…

My vehicle was broken into during my stay at the hotel. When I told the manager he could have cared less. He didn't even bother to come out and look at my vehicle. He just told me to call the police. Had I called the police and waited I would have missed out on the whole purpose of my vacation that I drove 6.5 hours to get to.

It was a horrible experience. It costs me more to replace everything stolen in my vehicle than to stay at the hotel. So sad. Please don't stay here! Makes me wonder if the hotel is involved with the break-ins with the way the manager acted.

I checked into your hotel / motel on the 8 of July in longview Texas 75620 at 3304 S Eastman rd in room 158 . the room was a pices of shit sorry for the bad word but I was sp piss of with the manger.

I do not like getting charge for the rotten motel items. i need for somebody to come down to this motel and fix the problems and fired the manger cause I know the sink was already broken and he just wanted to rip peoples off.

How can you run a business like this.

stayed at super 8 2550 state road 16, saint augustine, fl. 32092, room 223. killed two cockroaches. no tissue in holder in bathroom. mold/mildew around tub and soap holder. tub leaking from bottom onto floor. could not select water flow to take a bath. could only shower.

trim and tile were covered in white powder???. trim around floor behind door falling off wall in bathroom. entire facility generally dirty. orange juice selection was water not juice. not enough food at continental breakfast to feed everyone such as fruit. internet very slow.

we always choose super 8 because most are impeccable but this hotel is way below standard.

Checked in and came to room. It smelled musty. The bathroom ceiling was leaking water from the room above. Both times I complained in was told it was because of the room upstairs not keeping their shower curtain in the tub.

I stayed at Gilbrtvillie ky on july 4th and first of all i checked into room and tv didnt work so went to call front desk no phone. So i went to the front to get some help and waited foe almost 20mins.

Finally he came down and fixed tv said he would bring me a phone never did. Then that night got ready to go to bed and top blanket smelled like pee. So i couldnt call up front again no phone so i just took it off and did witj out a blanket .

Then it became 9 and they went right over and turned it off and said sorry we close it at 9. I thought you seen me waiting you could of lest waited for me to make a q waffle that would have only took 5 min.

After i sit that long waiting. So she didnt get breakfest. Very unhappy i talked with manger and all she could say was i will take 20 off room not…

My complaint is when my husband and I got to our room we check the bathroom and there was literally somebody else's waste in the bowl. We took a closer look at the room and the floors were dirty. There was bottle caps on the nightstands, crumbled tissues on the floor, and the hair blower would shut off every 2 minutes.

We had ask the women at the front desk to please have someone clean the bathroom, and wipe the floors down. She said "she would have someone clean it up, and have a blessed night". NOBODY CAME. We always had very good experiences with Super 8 motel, and this is the one we always stopped at 1875 Cedar Creek Rd, Fayetteville, NC, both runs from Florida to NJ and back to Florida. I am very Disappointed.

when we arrived at the motel no one was at the main desk . we had to look up the attendant who was a women who was far from friendly. the hallways were filthy. the room was dirty. the carpet in the room had sticky spots.

in the bath there were still wet dirty towells behind the door.

63 was put back in my account on 5-27@22:53.

Both chairs in room had large oil stains in them. Heavy cigarette smoke odor in room, resulted in severe sinus problem. Called manager who stated that I gust wanted money, no one had smoked in the room. Manager said no one smoked in the motel.

The front desk person told me & my guest that someone was smoking when we checked in & they would get a surprise when checking out.

I booked the room for my son and my brother to help me doing a job in Calgary. Since I have my sister lives in Calgary I chose to stay with her. In the morning my son said the sink doesn’t drain the water.

I informed the front desk attendant, then he had a freezing water shower since there was no hot water. I had to go to front desk again. In the afternoon my son and my brother were doing some laundry and to my brothers surprise the front desk manager didn’t like the way he looked so he asked for his name and which room number was he in.

He told him and the manager on duty said he was concerned because they get lots of druggies in this location. So he asked him if that’s the way they treat their clients here?? I am very upset, I have used Whyndam so many times in Calgary Seattle Vegas…

I stayed at a super 8 in plover wi from Friday April 27 to Tuesday May 2. I had no maid service and had.to go to Wal-Mart and buy a towel and soap to get by.my room was never cleaned while I was there. I have always trusted super 8s in the past but never again.

This location is horrible(Super 8 Bridgeview) My first bad experience was finding big blood stains on my comforter and the second is having a half working remote for my week stay although staff was informed. With the remote, I had to go downstairs and get batteries myself self from the front desk. This location is HORRIBLE and I will NEVER come back again.

Thanks, Pissed Customer