T.G.I. Friday's

TGIF gets a zero for how I was treated on Friday, December 22, 2023, around 5:00 p.m. This store location is on Hendersonville Road, Asheville, North Carolina 28801. The three people who were rude and unprofessional I do not have their names.

I will make this short but omeone can call me back before I take further actions. I have consulted with my lawyer to find some higher than the General Manager that I can talk to you.

Here is the incident and facts:

The phone was out of service on Friday, December 22, 2023 at TGIF, and I could not get through; I tried for 30 minutes, and finally when someone did answer she was not pleasant, and yes, I was upset because I could not get through. She explained that the phones were out of service so I apologized because I thought they were NOT answering…

I was at TGIF Friday this Monday. There was nobody in the restaurant maybe one other couple I sat down and waited for 20 minutes and not one person approached me. I couldn’t believe it. I hadn’t eaten at TGI Fridays in a long time and now I know I won’t go back, I don’t think I’ve ever seen such a terrible customer service ever

We chose to go to sit down dinner on Friday November 3 which we don’t do. We picked your restaurant which was a mistake. We usually don’t go there but we did, No one other people there we should have just left then but we were hungry.

We ordered appetizers they were good. Then we ordered my son ordered salmon and I ordered the flat iron steak well done loaded mashed potatoes. Cut into the steak it was raw waiting for the waitress to come back she didn’t I had get up and bring it to her to show her it took forever to get back and it was not what I ordered.

I asked for the manager. No apologies nothing ended not eating at all payed the app and my son food. We will never go to Fridays again. This was the one in Waterbury ct the manager was so rude.

We visited your Fridays in Scranton, Pa today and I have no complaint with the service, my complaints are with the menu changes. Why would you think getting rid of fried green beans was a good idea??? Something that has been in the menu since day one is now gone, as well as beer pretzels and sizzling chicken and cheese!

We were not the only one asking for them , the people at the very next table were asking for them and were just as disgusted. Change is not always a good thing, some things need to be left alone.

We are very disappointed and I can’t honestly say we will be back.

I tried making an online order. I could not get through. I called 4 times and got no answer at all.

I went to the restaurant located at 3502 W. 86th St, In 46240 a couple of Saturdays ago. The server, Gale, charged my card twice. 46 for my meal. I tried to get the situation fixed while still at the restaurant but no manager was available.

I went back the next day. The manager was there but still would not fix my problem.

When I sat down at the bar to order from ms Erin which I took her name from the manger Cameron. 10 chicken wings, salad and steak fajita. She was very very rude explaining about the chicken wings... she went crazy and demanded cash deposit. I am from Jordan.

I didn't realize that we're in 2023 and unfortunately some of us still racists (I forgive her but others may not) thanks for listening...

Horrible service. I frequent this Hamilton Location. Have a bartender who did not even acknowledge me. This is a 4pm only 1 other customer. Took him 10min only after another waitress told him I was sitting a long time.

I would really like to speak with someone about this.

I ordered 2 appetizers last night and when I arrived to pick it up there was 4 people waiting at the host station to be sat . I walked over to the bar area where I have picked up take out before and stood there for about 10 minutes. No one acknowledged me!

The bar tender/ server walked past me numerous times!!! She didn’t say a word to me! I have worked in a restaurant for over 25 years and even at my busy times I always acknowledge the guest!! When I finally got back home and opened up the food I was beyond disappointed!!

I was furious that I just spent $33 on potato skins that had an overload of black pepper and rubber cheese ( almost like they were microwaved) and the mozzarella sticks were not cooked and the chicken tenders were dry!! So I pretty much threw my money in the trash !…

I visited the location in Turnersville, NJ and was seated in a section that was infested with ants. The manager was rude and minimized the experience which caused a panic attack for one of the people in my party. We were moved, but she refused to comp the meal and give me the photographs that she had previously said she would.

I called the police and made a report and I will be in contact with the local Health Department as she stated that this was an on-going problem in this establishment so I am unsure why we were seated in this area in the first place. I will also be in contact with a lawyer.

I am looking for a full refund! The general manager name is Catherine Rinaldi and the incident was handed by Officer Gorski on Saturday, July 15th.

Today I visited Store #0654 340 Cleeford tbl 43/1 After waiting an hour to be served once my food came I was starving I was eating my food and the server came over three times to ask me was I finished I wasn't into my mail 3 minutes when he brought me my check in to go tanners in a plastic bag I never even got to get my food I was so irritated and frustrated I had to walk out. Unacceptable unacceptable.

I feel like I was cheated out of my meal I paid $47 and I didn't even get to take the rest of my food home. And when I expressed it to the manager on duty he looked at me and had no response unacceptable

There appears to be a new strain of Covid in Manila. While having dinner at TGIF I asked our waitress why some of the staff were wearing masks, she advised it was a store requirement great ! Then I noticed several members of the wait staff wearing masks on their chins not covering their mouths or nose.

I looked into the kitchen and all of the cooks were wearing masks …great!. Only covering their mouths (not their mouths) and sever only covered their chins. So ii concluded that TGIF believes Covid in Manila is spread by chin contact.

Enffore your rule or set rid of it.

There was a miscommunication with my order that I placed on the phone because I spoke with 2 different people. I noticed when I got home so I called the restaurant and spoke with the manager carmine said I was wrong and he was right and wouldn’t even let me speak.

I go to this restaurant all the time and I have never been treated with disrespect. I need someone to call me or email me asap. He needs to be spoken with.

We went to TGI Fridays today 6-13-23 for lunch and this was the worst experience that I have encountered at the place. ' I ordered a unsweet tea and when I got it, I had to send it back because it was sweet.

" No apologies about the mixup. I ordered the potato skins with no onions and no sour cream and pot stickers. The restaurant only had maybe 4 other small tables occupied but it still took 40 min to get my food.

she placed the food in front of us and walked away without any words. The Pot stickers were luke warm and the potato skins had extremely limited cheese on them. It looked as if someone took 3 shavings of cheddar cheese and 2 bacon bits and threw them inside the shell.

When she walked past the table again I stopped her and asked if they could please add some cheese to them and…

We unfortunately had a really bad experience yesterday at the Robina Australia TGI Fridays yesterday. We were out with a group of friends for a birthday celebration before the NRL. We all ordered within 5 mins of each other about 3:30pm but everyone other guest got their dinner within 30 mins.

We eventually got ours about 4:35-40pm. I had to complain three times before the food eventually came out. Given the match started at 5:30pm we had to eat our food very quickly and didn’t really enjoy it with everyone else having to wait around and watch us eat.

Given the delay we missed the fireworks at the start of the match. The only compensation we received was a free pint of beer and cider which we barely had time to drink by time it came out. Two of the waiting staff were rude when I asked…

Last two times we ordered Jack Daniels ribs and got home to find out the order was wrong I enjoy the ribs but I'm not getting what I paid for. Is there anything you can do about this problem. The location is in Largo Maryland.

Went to the Fridays north Brunswick. Almost empty. Gave us s as seat. Waited 20 minutes no waitress. Just left.

Never agai

All the year's I have gone to this particular establishment just down the street from home, I would never in all my year's be rejected to serve my family last night. So after a beautiful day of running around Disney all day, there was nothing more everyone wanted then TGIF by our house next to the Tyler Mall here in Riverside,CA.

We showed up at 940 pm and came in to what looked to be a relatively half full dining and bar area. For what ever reason the young lady proceeded to tell us that there was at the LEAST an hour and a half wait because of the two large parties.

What large parties I asked? She said there was no room. I asked how when the back half wall of the restaurant was empty and she said " we can't" and I asked about the right corner where there were several table's and

she…

Store #2625 in Kissimmee,FL Manager was very rude on 5/14/23. Ordered a carry out Steak and Lobster special. I walked to the location from Star Island Resort down the street. Got to my room and the lobster wasn’t their. I called and the wait staff and bartender admitted they made a mistake.

I asked the Manager upon my return for a complementary beverage and he walked away. No apologies or acknowledgement of their mistake! I was deeply offended! Lance Slater 248-825-1218

After not going to tgi fridays since we left upstate ny... we found one in Orlando. We decided to go and walked in and sat down. After that we was not approached for anything. The place was more then half empty and the time was like 6pm on a Saturday.

After watching personal walk around and not even acknowledge we was there ... we got up and walked out.. 5 people that's won't be going back to this restaurant again. We went to Applebee's and was serves quickly.. we use to love this restaurant..

when we were showed to our table the the waiter gave us our cokes without giving us any thing to drink with the waiter was very rude giving me ny drink and almost wasting the drink on me when I complain he started to argue with me

Hair wrapped in my food (pasta to be exact), waitress was careless, rude and nonchalant, waitress would not let me order something else other than what I ordered at first, waitress refused to send a manager over. I called and a so called Manager was just as careless, Offered a free dessert and I declined because what kind of make up is that when when long human hair was in my food?

Plus a disrespectful waitress named Bonnie. I set there eating nothing and it definitely ruined my date’s appetite. We went for a great time, not for me to disrespected and him to feel awkward and not eat because I wasn’t eating.

We should not have had to pay for anything. The Manager over the phone was probably not a manager. The real manger was there walking around. That is how I know. Two totally different…

Location LongBeach/Lakewood,CA. At The Long Beach Towncenter. My Fiancé granddaughter and my self went to dinner Saturday April 25th 2023 at approximately 9:30. I asked the waitress why our check was just drop off at our table and other guess had thier check in a black money folder.

She stated she was sorry and was not thinking. I told her in the future she should more aware of who she is serving because of all the prejudice that is going around I felt slighted as if because we were black she didnt give enough thought in treating us like the non blacks who were in the restaurant she apologized and

I told her it is ok just be more mindful. About 2 minutes later her manager comes out asking what is the problem. I told her no problem. I told her what her waitrss did and it was all good. The…

Ordered $117 worth from DoorDash. Forgot to add a house salad for my son. 5 miles from your location on 79th, so I drove up there to get a house salad because I thought it would be quickly the bartender told me it would take 30 minutes to get it to go salad After it took her 15 minutes to greet me I sat there for another 10.

Still no chocolate martini that I ordered to treat myself (after the 15 minute greet) cause I was alone, so I stood up and walked out and went to outback to get a salad for my son. She also told tell me before I ordered the chocolate martini that it would take 30 minutes because they were backed up with orders.

Didn’t even ask anything else literally was in front of me five seconds. Walking back-and-forth didn’t even have time to stop and pay attention to me. If she…

If i was able to give a lower rate i would of. Waited 32 minutes to b exact for our server. Mind you there was only a hand full of people in there.

Finally the lady comes to our table start talking to us with a nasty ghetto attitude but i brushed it off cos i waited long enough. Ask for appetizers to find out u cant mixed the 18 boneless so u mean to tell me jersey is different but whatever we proceed to order & this b… started tapping her finger on the table like now she on a rush.

I got up so damn fast from that table cos aint noone gonna play with my food while i wait. A whole bunch of racist ghetto females in there.

First & last time at the cross county new york location

I was a customer at Friday's located at 8330 Benson Dr. Columbia, MD 21045, Friday March 3rd. I was with my two children and a friend. We ordered 4 cheeseburger and soft drinks. The orders were incorrect, not once but twice.

We had to send a burned burger back and then we received one that was almost raw. We finally received the correct orders and were jovial with the waitress Kayla. After we finished our meals, we received the check and noticed the it was incorrect.

We were charged for 5 burgers totaling approx $80. We asked for the correct check, Kayla went to get her manager Kaitlyn. The manager told me that she was taking so long because she was correcting the check. 10 minutes later, Kaitlyn presents me with another check for $64.

I asked her for the copy of the other receipt showing…

Traveling and stopped at the Indianapolis location. Service was terrible it was about 4:30 Mar 3rd 2023. There was hardly any diners the waitress took to long to bring drinks, we had to go get condiments. Terrible service

My wife walked in & put in a to go order we got mozzarella sticks and a bacon cheeseburger & loaded tater skins & I get sick just talking about it but my second night into my bacon cheeseburger I bit into a hair & my wife is very week stomached so when I go to vomiting she's picking with me our whole meal was ruined it was the worse experience I ever had in a restaurant!!!

M. Before I proceed I would like to state for the record that we have dined at this location before as well as many others over the years countless times as they just happen to be one of our favorite establishments to eat at!

Now in all the years of coming here and many others we have NEVER received a bad meal EVER, untill this day! Keep in mind the wife and I had been out all day long doing some shopping and things so by the time we reached the restaurant not only were we exhausted but were also starving as we had not eaten anything all day to this point.

Now since it was a Saturday it was a bit busier than usual but nothing crazy by any means. When we walked in we could see a few different couples milling about waiting to be seated and then the young hostess tells my wife its going to…

We have been waiting at Sams Town tgi fridays for 45 min o n a 20 min wait and they had 6 tables in the main diningroom open. Only after we asked were we seeted the rest is too be seen

Myself and 3 of my coworkers visited the TGIF on Mt Zion Blvd in Georgia on 1/27/2023. We arrived about 11:30. Once our whole party was seated it took 10-15 minutes for someone to even come to our table. We had to be back at work by 1:00.

The restaurant was not busy, but by 12:45 we still did not have our food. This confused us because a party of more than five that arrived after us had already received their food. Once the food arrived, we had to ask for boxes and our checks because of the time.

Our order was also missing 2 orders of fries. One order of fries was eventually brought to the table but did not seem to be a full order and was barely warm. We had to let them know it was supposed to be 2 orders.

The second order was brought to the table and seemed more full and was hot. The…

I ordered on the TGIF App on 1/16/22 from the Willowbrook Mall, Wayne, NJ location. Ord Order # 15558802862587906 for Curbside pickup. Pickup time was for 3:37PM on the email confirmation. I arrived at Curbside Pickup at 3:40 and pressed the "I'm Here" button.

I waited 15 min and no one came out. I called the phone # on the sign and after 20 rings, someone picked up. I explained I was outside waiting for my curbside pickup. He asked my name and put me on old.

I was on hold 10 min and walked into restaurant. There were several customers that were waiting there 15 min and no one was in the front and no one came and acknowledged anyone. I was still on hold on the phone.

I hung up and called the restaurant that I was standing inside of again. After 20 rings, someone answered and I asked for…

Not enough hours and I'm a former employee who got charged twice for a uniform that I never received and for whatever reason $160 was for the uniform and $107 was withheld from gpay

60 Forbes Rd. Braintree, MA. DO NOT EAT THERE. The worst food, burned cheese on the veggies, added that new bbq sauce on my husband's steak medallions instead of the Jack Daniels that he ordered. It was a disgusting meal.

My ribs didn't taste good either. We were so disappointed.

The service was so terrible. We had to wait to get a server at the bar ! The one girl who worked the bar ignored everyone around her and just cleaned up the whole time it was ridiculous. Then when I asked her if I could have another drink she just looked at me and ignored me.

The man manager sat at the bar with a coworker and ate food while none of us got served at the bar . I normally don’t complain but this was bad

We are owed a deposit refund as this was not taken off our bill! We visited tgi's in Garston on the 10th December and we are still waiting for our £70 to be returned to us! ( the booking is under the name Andy Sissons but with my account details) We have spoken on numerous occasions to the store manager but unfortunately he is unable to help as he has stipulated that he has no contact with the deposit company other than by email by which there has been no response in 4 weeks! I am absolutely livid!

This is appalling customer service and especially in these economically challenging times!

It wasnt to busy, we had a party of four.. As we sat waiting for her to come over, we were reading the table tents, and it said, Mondays are 50 cent wings.. The 2 men in our party ordered some..

Waitress didnt mention anything about this special, My husband wanted to try them because hes never had them here.. we got our lunch, they were pleased with the wings.. 99 for 12... Now this day in age going out for lunch is a huge treat..

If the waitress would have explained the special or made these 50 cent wings as advertised then i could understand.. but she did not... by this time the resteraunt was filling up and said heck with it, paid it and left..

Maybe a little encouragement of the special would bring people back.. Like hey we are offering 50 cent wings, how many would you guys like..…

Incident happened 01/02/2023 there was no option for this new year… approximately 1:45 I walked into your Fridays location and the gentleman told us it’s going to be a 15 min wait so I asked him if we can sit at the bar he said no one was working the bar we said ok we will wait which he came back to get us about 8-10 mins later .

He was about to sit us next to a couple in a booth which the store was empty why are you putting us so close so I asked him if we can sit somewhere else preferably where I pointed to he said ooh that’s so far which he had other guest sitting two tables away… after we got seated 5-7 mins later he comes back and say we have to move because it’s too far for his waiter to walk and

so I told him it’s fine we will leave. He shrugged his shoulders and said ok. Terrible…

The fact that you took the calorie content out of the menus. That wasn’t right what are u hiding because it’s disgusting!

I have come to the restaurant 2 days in a row my first day I ordered three white Russians first I had to teach the bartender how to make a White Russian second I was charged 75 Peruvian soles for three drinks that the bartender didn't even know how to make. m. m. m.

I sat down and ordered a vodka and tonic and the bartender didn't even know how to make that simple drink. It will be my last time to Fridays in Peru

Food is absolutely terrible both meals had to be remade three times last night and served cold the manager was more concerned with talking with a door dasher and his personal life then found they charged for items not given

I brought the TGIF Babyback ribs which were supposed to be either cooked in oven or on grill they tasted tainted.

Had my daughter 8th birthday today 3/12/22 when’s to the restaurant early to ask if they could put some banners at the table witch we suppled said not a problem when we got there no banners or balloons as we’re are the forgotten to put them out waited 40 mins for starters they come we had nothing to use to eat them with so asked for knife & forks waited another 15 minutes still no cutlery had to eat starter with fingers waited another 30 minutes for main meal all I can say this not the first time this had happened really bad experience so

sure if we will be coming back if you can look into this please not the sort of service you would expect from tgis costing £160 thanks again hopefully you will reply to my email mr w Taylor

I went into the TGI Fridays in Poughkeepsie New York on route nine. The restaurant had no heat. Apparently their system was broken when I asked the staff they said it had been broken for a few weeks. It was 25° outside and everyone in the restaurant had jackets on, the poor staff were working through those conditions.

They had two small space heaters by the front door that we’re doing nothing. two tables near where we were sitting had dirty dishes on them that sat there the entire time we were eating. One of the dishes that we ordered came out cold, and the cheese wasn’t even melted.

One of the most disgusting experiences I have ever had. for TGI Friday’s not to care about their staff, or their patrons, and to leave a restaurant open for two weeks with no heat in the winter just shows me…

My wife and I had travelled 12 miles to your restaurant at Enfield London, only to be refused a table because we had not pre booked a table. 45, there were 6 people in the restaurant, but the waitress asked if we had pre-booked a table, which we had not, so she refused us entry into the restaurant, we pointed out that the restaurant was practically empty, so

what was the problem, to which she replied,"we cannot serve anyone without a booking in advance" I totally understand the need for a booking system, but our visit was impromptu so we had not pre-booked,, I tried to book a table on my mobile phone there and then, but was unable to get a "signal".

I explained the problem to the assistant, but she was adamant we could not have a table, so we were turned away. I am both furious and very…

The Friday’s on Route 22 Springfield Nj, Is open today 11/22/22 with only 1 worker and she’s behind the bar. We was a party of 6 ready to eat after coming from a funeral. We waited in the lobby for a good 4 mins before we asked us anyone working.

The lady behind the bar with a smart remarked look with a eye roll and said uhhh yea, as she continued to ignore us and speak with 2 guys that was already sitting at the bar. Again we waited another 2 mins we started to complain and she hit us with the umm sweet heart I’m the only one working today there’s no one else here.

If she’s the only one there why is the restaurant open today with no staff it her, wowww that is poor treatment of workers and obviously she is STRESS. That should be unlawful and unjustified to her and to us as well.

There were two people in our party. We both ordered the chicken tender dinner. The chicken was hard and dark. The order was remade. The second order was not as dark, but definitely dark and overcooked. The fries from out first order were on this plate instead of new ones. They were not hot.

We did not have time to wait for it to be remake again!!! This is not what I wanted my last meal in New York to be. We left and I ate at the airport. Awful experience!!!

TGI Fridays -White Marsh Location Namely location manager “Tamera”

This place is the absolute worse! Namely the manager Tamera. Not only was I overcharged I was overcharged for a meal i never received. The wait is HORRIBLE and the team makes NO ATTEMPT to address it. After leaving the restaurant, I received a call from my cards fraud department regarding as they grow suspicious of the charges. After being told to contact the merchant, they were of NO HELP! In fact, because she could not adequately address my concerns, she took the liberty of hanging up on me; leaving my issue unresolved. My hopes for THIS establishment is that it ceases to thrive. I hope they never get a chance to screw over consumers ever again. They are by far the worse establishment I have visited in a while. I…

I ordered one sizzling chicken and cheese and one sizzling chicken and shrimp with cheese I drove 30 minutes because that is the closest Friday's near me when I got home I had no cheese at all on both meals

Your store bought hot bone less chicken sucks. I like your brand only with bone in. The boneless taste like bread with maybe a little bit of chicken taste to it.