T.G.I. Friday's

m. We ordered a drink and an appetizer. We did at that time put in our order for dinner. I specifically told our server, that even though we were placing our dinner order I did not want to be rushed.

I wanted to relax before our dinner came. She gave me a look, like she did not understand, I said I want to relax and eat slowly. She bought our drinks about 5 minutes later. When she finally brought our appetizer, she never asked if we wanted more drinks.

but she did not ask. My friend asked another server for his drink, and he brought it immediately. Well about half way through our appetizer here comes dinner, my friend said we are not finished with our appetizer. She the said what do you want me to do with your dinners.

My friend said to her we told you not to rush . Her answer to that…

Tonight's dining experience at TGIF at Town Center, Dearborn was my worst dinner experience EVER! We were a party of 11. Orders we mostly wrong. Our drink orders were late and found out the bar never received them! Two orders were never delivered so we cancelled!

Bills were all wrong and had to be corrected more than once. Overall just awful!!!

Last evening 7pm My wife and myself went to the Marlton NJ location, this email is not the forum I want to voice my complaint with I want a phone call so that I may speak to a manager who will listen to what I have to say, in brief I believe you should remove a manager at this location based on how he treated us.

I have been going to Friday's for over 20 years and based on last nights managerial problem may never return to any of your locations. Please do not ignore this request I want a call back, Thank you Stephen and Doris Reese 609 859 0291

00 each I do not see a code HELPHELP my account number is 0287000031995173 what do I do HELP HELP Is there some one that can help me my wife Nd I love tgi for years we are in out 80s I there any one that can HELP us James Schmidt

On Saturday, March 3rd 2018 around 9pm I placed an online order for the TGIF store in stuyvesant plaza in Albany NY. 79. I than changed my mind and cancelled the order, both online and I called that store directly to tell them that I wanted to cancel my order.

They officially cancelled my order and informed me that a full refund would appear on my card with in the next 5 days. That never happened! I have called that store THREE times asking about my refund and all that I've been told is that the system is really "backed up".

It's been 4 months and I have STILL NOT recieved a refund! THIS IS REDICULOUS! I feel like TGIF is trying to rob me!!

My Daughter and I had lunch at TGI Bristol on 31/5/2018. We are very regular customers. The Potato Skins we ordered were black on the edges and hard and the chips on the main meal were hard. I did not raise the issue with the manager because I did not want to embarrass my daughter.

Rang two days later and explained to the Manager who apologized and said it was a new Chef and said he would send some vouchers. Such vouchers did not arrive. After a period of three weeks I rand again and asked for the Manager and repeated my complaint.

In his response he was very rude and blunt and said " we can't keep sending out vouchers" I explained that we used TGI regularly and knew when a meal was not up to the usual standard. He said he would look into it, so I gave him the details from the receipt and…

My Daughter and I had lunch at TGI Bristol on 31/5/2018. We are very regular customers. The Potato Skins we ordered were black on the edges and hard and the chips on the main meal were hard. I did not raise the issue with the manager because I did not want to embarrass my daughter.

Rang two days later and explained to the Manager who apologized and said it was a new Chef and said he would send some vouchers. Such vouchers did not arrive. After a period of three weeks I rand again and asked for the Manager and repeated my complaint.

In his response he was very rude and blunt and said " we can't keep sending out vouchers" I explained that we used TGI regularly and knew when a meal was not up to the usual standard. He said he would look into it, so I gave him the details from the receipt and…

My family and I visited your branch in valley stream, NY.

First I'd like to start off by saying how disappointed we were with the service. Most of my party didn't receive their drinks until we were ready to pay for our menu.

Secondly, things we were ordering was not available. They ran out of the sauteed shrimp for the chicken and pasta dish. I placed a to go order and was suppose to get loaded potatoes (was charged for it) but did not receive it.

The cole slaw had a bad taste to it. I use to love visiting your restaurant but dont think I will be going back no time soon. And yes, we did bring these things to the managers attention. He said he would look into it but never returned.

I guess I should have taken a picture but why should I have to. There was 9 people in my party. You need…

Food was not what it was portrayed on menu, showed waitress and she said oh looks fine to her! Husbands ribs were tough! Waitress not attentive. Pottstown pennsylvania Friday’s. My food was horrible dried up 3 pieces of chicken!

To whom it may concern,

On June 5th, 2018, my boyfriend, Gary Pamies, and I sat at the bar at T.G.I. Fridays #1200 Niagara Falls, Canada H.S.T. #895173789. The check was 7520. The store number is 0001. Gary ate DBL STK Ques at 24 Canadian Dollars with 2 SC Truck at 22 Canadian Dollars while I had Chicken FAJ at 28 Canadian Dollars with 1 SC THRN Cider at 11 Canadian Dollars. The subtotal was 85 Can $. The NFDF was 6.80 Can $ and the HST was 11.93. The grand total was 103.73 Can $. WOW! At the sight of the bill, I inquired considering that, in the US, our bill would have been around $50. TGI Fridays is not a high-end restaurant. The waitress became very annoyed at my questioning the bill. I asked what NFDF stood for. She explained that this was a tax to help the Falls and that it was…

I am so disgusted with the visit I had. I went to Fridays in Everett on Sunday June 10th around 4 o’clock with a group of 14. We sat at the high top tables near the bar. I ordered a philly cheese steak burger with french fries as my meal.

When i received my food I began to eat and as I was eating my french fries, i found an EATEN RIB BONE inside of my french fries. I was so disgusted. I called over our waiter (who was very nice) and explained the situation, he was very apologetic and said he would get the manager for us.

The manager never came, so we asked for him again. He finally came out after 20 minutes and was so rude i have never seen anything like it. He said that there was nothing he could do except take it off the bill.

We told him that we were very upset and would most likely…

We went to the THIFridays in the 14 Mile Van Dyke area, Sterling Heights, Michigan. We were there on June 7 2018. When we came in at around 5:45 that afternoon we were surprised that the place had maybe 4 people as customers.

The hostess asked us if we could wait 5 minutes to be seated. We were surprised because like I said the place was empty. We waited, the hosted sat us & we waited 5 minutes for a waiter. He asked if we wanted anything to drink.

One lady in our group asked for a Captain Morgan with water & no ice. He didn’t know what that was. He asked the lady with us to tell the bar tender what she wanted because the bartender didn’t know what it was either.

After the drinks came we told him that we were going to the Fisher Theatre so to bring out whatever is ready first that he…

I went to TGI Fridays on the Parkway in Philadelphia, PA. I arrived about 1 pm and was seated promptly and it was downhill from there. I had called the day before regarding the TGI Fridays rack of ribs with 2 sides.

I had enquired the evening before as to whether the advertised (on TV) was available in the restaurant or only if you placed the order online. I was told the meal could be eaten at the restaurant or take out via the online order process.

I opted to go to the restaurant on Saturday, where I was told the special offer was only available on line and that the offer had ended Thursday. Despite being disturbed I chose to eat in. Service was slow and after dining I requested my check and a box for the leftovers from my server August.

At that point, August disappeared for over ten…

We always injoyed dinner. But tonight was very displeaseing. In middle of restaurant there was sewer back up Smelled so bad we were t able to finish very disgusting I hope no one gets sick.

with excuses we're short handed . very bad for you ..

The Friday’s location at 47 Broadway, NYNY has the worst service. The waiters are very rude and incompetent. I have waited hours for orders that I had to pick up. They constantly make mistakes on the check. They also had me wait for an order for my job for over 30 minutes only to tell me that they didn’t accept cards.

They never answer the phone. I am disgusted and will make sure my company and our employees no longer eat there.

So my son and I went to Fridays today at the Shoppes in Blackstone in mass. We got there about 530 we got sat at about 605 no big deal. Well we sat around finally got our waitress ordered our drinks and waited another 15 mins for her to bring over the drinks ordered our food.

After over an HR later she came by to tell us it would be right out. Well then all the waiters and waitresses disappeared and all went out side to smoke. When they finally reappeared a diff waitress dropped the food off at our table at 730 and said our waitress will be right over so starving I grabbed a fry and

they were cold then I played went to put my chicken sandwich together and that was cold so I pushed it aside and looked for our waitress my son's chicken and potatoes were also cold only his Mac n cheese was…

This complaint is about the Greece, Ny TGI Friday's location. My husband and I put in an order around 5:30pm through grubhub to have our dinner delivered to us. An hr or two passes by and our food had yet to come at its designated time. My husband calls at 7:23pm to ask what was going on with our food. The hostess he spoke with said the kitchen was backed up and that our food was not made yet but it would be in about 5 minutes. Another hour passes by and still no food. So again my husband called the restaurant and this time spoke to a manager.

The manager told my husband that our food was made but because it sat it got cold. No idea when it was made nor why wasnt it given to the grubhub driver. So now it's going on 9pm and we are still waiting on our food. As a pregnant woman waiting for…

SErvice very slow. waiter was an ok guy. restaurant dirty. Bathrooms in deplorable shape/

Hello, I'm reluctantly writing this as a result of consistent poor service at the Union Deposit Road Friday's in Harrisburg, PA. I've gone there 2 times after the initial incident in hopes of a better experience, however this was not the case.

Last year, St Patrick's day I met up with a girlfriend, we went there because of the marketing campaign for green beer and Jameson. The bill came back and the prices were not what was advertised so I asked to have it reviewed.

The manager came over to the table and as I was in the middle of explaining, he told me interrupted me and told me he didn't need the details. He also said the waitress must not have read the sign by the register.

Then I attempted to use my accumulated points for my bill, and my girlfriend tried to use a % off coupon on her…

Waiting on food for 1 hour and half will never be back

I need great customer service, not lip service, whatever happen to the customer is right.

Manager at the restaurant was very rude.. She argued with me and cut me off several times. I have worked for Friday's in the past and aware that this behavior is not OK.

Walked into the TGI Friday's in Dearborn on Town Center Dr on Wednesday, January 17th. We waited 15 minutes and no one acknowledged that we were there. There were two gentlemen ahead of us who had been waiting for 30 minutes with no acknowledgement.

The restaurant was not crowded only 2 tables had people at them and there was a gentlemen at the bar. The bar tender and waitress looked our way, but never said someone will be right with you or can how many in your party....

We ended up at Buddy's Pizza where we were greeted and seated immediately.

Good Afternoon, my name is Cindy I was at your restaurant on Oct 28th 2017, GI Fridays Gainesville 3075 Clark Butler Boulevard Gainesville, FL 32608 Local Phone Number(352) 244-8448, at the above store and the service was really bad, I had ordered the rack of ribs and my sister ordered the chicken fingers, when the food came my ribs were tough you could not cut them or pull them apart, and

my sisters chicken tenders were so dry and hard she could not eat them, when I got the attention of the waitress I think her name was Ashley not really sure, she seem upset, but i told her about the food she took the ribs back and bought me another one and it was ok very greasy.

I go to the is store all the time and never have had any problems always had good service and good food. and the manager was…

African-Americans not served their food. When it did servers hands in plates and food on floor. Confrontational employees with customers.

30 minute, soda fountain not working, cold coffee , sent back twice, creamer spoiled, then all water turned brown, water problem outside, took another 45 minutes to get food and had to be sent back twice, after we had been served and I went outside, discover water everywhere they​ locked the doors, never said anything, was told to entice alcohol drinks instead of water or fountain drinks.

Then took us asking for a manager 5 times and a hour long, we spoke to one, with a thousand excuses. A health hazzard, in water in the bathroom was brown. Never, have I experienced anything like this.

While in Gatlinburg TN we stopped in and was told there was at least a 15 minute wait, there were empty tables everywhere in plain sight. When we asked about them we were told they couldn't seat us there. After half hr waiting we counted 18 empty clean tables with the lobby full and outside full waiting on a table.

This is unacceptable in my option and I highly doubt I will be back. I do have copies of the license to share and will post to Facebook my awful experience.

To Whom It May Concern;

My wife and I are regular customers of Fridays located at 14891 Biscayne Blvd North Miami Beach, FL 33181. We have always enjoyed the food and drinks. Sometimes the service is good, other times it is a bit slow but we understand it can be busy sometimes so we never say anything. Tonight was not busy.. We entered the restaurant and waited by the hostess station at the door. There didn't seem to be anybody on duty. Finally a very disinterested young woman came up to us and actually had a look of displeasure to see us waiting. I told her table for two, she said one minute and walked off. A few minutes later she returned with the same look of displeasure on her face and said, "two right? Follow me." She took us to a booth, gave us our menus and said a waitress would be…

To Whom It May Concern;

My wife and I are regular customers of Fridays located at 14891 Biscayne Blvd North Miami Beach, FL 33181. We have always enjoyed the food and drinks even though the service is a bit slow sometimes. Tonight in particular was worse. We entered the restaurant and waited by the hostess station at the door. There didn't seem to be anybody on duty. Finally a very disinterested young woman came up to us and actually had a look of displeasure to see us waiting. I told her table for two, she said one minute and walked off. A few minutes later she returned with the same look of displeasure on her face and said, "two right? Follow me." She took us to a booth, gave us our menus and said a waitress would be with us soon. Sometimes the service is fine, other times it is not.…

Friday 9/8/17 picked up an order which included boneless buffalo chicken wings. Mixed in with the celery sticks was a drug straw of the exact same color as the celery. I ate one stick. The straw had residual in it.

I immediately bagged for DNA purposes and called the restaurant. I will be retaining a lawyer and, by the way, I have not received any response from Corporate as I would expect thus the lawyer. How would you like some strangers mucous on your food?

Your company deserves whatever it gets.

Requested entre not on table menu but on internet, waitress had no answer. Changed order. Served ribs with listed fries & cole slaw. Served with broccoli. Requested cole slaw. Billed extra for cole slaw. Waitress submitted charge and informed me there is a usual $4. tip?

I had already left $5 in anticipation, on the table which she then thanked me! I never recalled ever having verbaily requested a specific tip by a waiter? Upon leaving another waiter told me there is no problem ordering Pecan Chicken Salad though not being on the table menu.

By the way I have dined at Friday's for the past 25 years.

I asked him to fix me order and he said come tomorrow because I'm not fixing anything today.. called back many times finally another person picked up the phone and I requested to talk with the manager and he said "he is busy" (in a rude way) so I asked for his name and

he again in a rude way said "I'm not going to give you my name and the manager is busy don't call" and hanged out I been going to this restaurant many times with my wife.. she is pregnant and wanted to eat her pasta with specific instructions ( extra pasta and extra sauce) and we ended up with a messed up pasta and disappointed for the way that the stuff threaded us...

Bad service by incompetent/poorly trained staff.

We , my wife and I, were seated at about 1:15PM. Restaurant was partially filled, less than 1/3 as a guess. In other words 'not busy'. Server shows up and we order an appetizer. One order of potato skins/no sour cream. 10 minutes go by and a different server shows up with a plate with four skins on it. I said to her "for $9 I expected a little bit more food" She looked dumbfounded. Then she said "Oh, I think you got an order for "endless..." (something) followed by I'll get them to 'drop'(Friday's Jargon for something) some more, she leaves. Server finally comes back and we order: Sliders/salad combo and a cheeseburger platter. I asked our server if the burger came with dressing, he said, "Friday's sauce", I said what is in that? He said "I…

I've been coming to Fridays on/off for over 20 years with my children and friends to celebrate events in our lives. On Thursday, December 1, 2016, my son and I went to Fridays on Kimball Ave (Cross County) Yonkers, NY, it was one of the worst serving experiences I've ever had. To make it worst I was celebrating his birthday. The server Tracy gave us the menus. We looked at it and waited for a few minutes.

Then she didn’t return, so we pressed a button on the table and she arrived. Apparently, she didn't explain much about the fruity drinks selection. The one I chose came with lots of ice. (It was my first time, ordering that type of drink, I asked her how it tasted she said, good! not once did she give any other info about it. If I had known, would have ordered something else: by the time…

Went to Fridays on Sunday for dinner with friends, order a steak medium. started chewing it then it was really tough. Called the waitress told her about the steak, she took it back into the kitchen and brought me out another one which was just as tough as the first one.

I eat steaks all the time,often at Fridays and this was the first time I have ever been serve a tough steak.

Also I can tell the difference between a tough steak and a medium cook steak.

Also both my wife and I ordered a strawberry drink which was poorly made.

First and foremost the pasta was cold when bought out and secondly there was a dead bug in my food which the employees noticed and was very much sorry

I. Friday's location thinking since it was short pump we would get the best service. We were seated right away but food order wasn't taken for 45 minutes. My children ordered 2milk shakes and a smoothie. The drinks came to us falling over the edge we were grabbing napkins from our silverware to clean it up.

We spent 105 and the waitress said the bartender was new is why the drinks were sloppy. when she could have easily walked around. When we got our meal the fries were cold and the ribs were dry. I specifically asked my sons burger not to have any pink and it did.

I was advised to contact the store they said the GM would be in after 4. I called he wasn't in today.

My family and I attended a dinner party there on Saturday April 9,2016. I put in a to go order for someone paid with their card only to find out once I reached home they had charged my card way more than my order. 00.

I called to speak with a manager and only thing he could tell me was maybe his server was in a rush and made a mistake. I'm very pissed because that left me with a overdrawn card as well as broke for a few days.

This is unexceptional and very unprofessional.

We used to go to tgi fridays a lot but hadn't been in a while. We were on vacation in daluth ga and on 7/5, we went in and we're seated and then it went down hill from there. We sat there and weren't waited on however the table next to us 3 women were seated and the waitress was instantly waited on.

We got up and left, noone asked why how was everything nothing. I called and spoke to the manager and she said oh sorry! Well guess what we will not be going to any of your restaurants again . Thanks