TJ Maxx

Manager and worker was making fun of me while checking out and I asked what was funny and if she was talking crap about me and she said it's not my problem and kept laughing at me. No manager should disrespect anyone and be aloud to treat a client with disrespect

I went to TJMaxx on 12/4/23 at Nassau Park Princeton/West Windsor NJ When I walked in the doors there was a trash can totally overflowing and trash all over the floor which was really disgusting. My mistake was not leaving then.

There were absolutely no shopping carts available inside the entrance at all so I asked a woman who worked there and she said that there were some way down in the parking lot! Note that I am elderly and use a cane and also that that is not a good answer I told her that I couldn't walk that far to get a cart and

they should have them up front available for customers especially now just before Christmas To her credit she did say "I will get you one" and she did This store had large boxes of inventory everywhere blocking all the aisles. This store moved to Nassau…

On Oct 25th, 2023, I went to the location at 5025 Hwy 280S in Birmingham, Al. 65242 to return a purse I bought on 10/19/23. I had the receipt and the tag was on the purse that I had never used.

" When I asked what she was insinuating, she abruptly walked off without responding. (Store #80242 where I purchased and returned it took it back with no problem and were courteous. I will add the clerk at the 5025 Hwy 280S location was polite.

It was the manager who was unprofessional and very rude.

On 10/16/2023 at 16:40:32 pm a short lady with very short dark hair working on the checkout register was talking so loud that everyone in the line could hear her (there were about 15 people in line). She made sure that all of us knew she was queer.

She was unprofessional, rude, crude and vulgar. We don't want to know she has sex with women. Her job is simply to ring up the items and take our money, not blab to everyone what her sexual preferences are. She was very offensive. She should be fired.

Good afternoon, I’d like to file a complaint on the Norwalk, CA store. I love to shop and enjoy shopping at this store. However, in two occasions that I’ve been here, staff made me feel as if I stole something. I don’t have to steel anything. I work and have money. Some staff members made me feel very uncomfortable. If I wasn’t able to pay for what I purchased, then I wouldn’t be there shopping!! You swear, TJ MAXX is a high end department store like, Neiman Marcus or something of that extent. I understand, there are people who steal. I’m NOT ONE OF THEM!! GO STARE AT, QUESTION, & STOP THE REAL BURGLARS! The real LOW LIFES. Not, a civil, honest, & hardworking WOMAN!! I will be leaving a bad customer service review. Hope this matter gets taken care of as soon as possible

-Attentively, A…

Nail polish bottle fell on floor next to me and get on my right sneaker all over …this happened next to fitting are … I call for some paper or what product I could clean my sneaker… oh ok! Wait few minutes and when she arrive the nail polish was very dry ..

I ask : can I please have some acetone … my sneaker is damage !!! ) you just lucky I don’t open a report and you don’t need to pay me new shoes What kind the place is this ?

max Dartmouth town ctr 444state road North Dartmouth Was an old person but she should have call the manager … NEVER SAW NOTHING LIKE THIS

Hello , I was at the Tj Max store in st Joseph, Mo on Friday August 18th at about 745PM school clothing shopping with wife and kids. Kids had found this out fit that clearly had clearance $10 above them so I said ok sure.

We go shop more we go to pay about 815pm and these outfits rang up $20. I said to the cashier ummm these are marked on clearance for $10 and there are more hanging back there on rack. Cashier stated “Oh it all depends what month we put them out “ I said uhhh please call a manager up here. She did.

The mgr was a foreign lady and I explained to her she said oh I just put those there , I said not we’ve been here close to an hour and the signs were there. So her and I walked back to the rack she again said oh yea I just put this here I again said not , she then said they are…

In May 2023 I placed the order( #7359148504) I never got it. I was trying to reach your company by texting you many times I was writing your with my request to find out The status of my order with no results I never got an answer.

I was trying to reach the customer service many time but the waiting time is always More than an hour Finally today I got to your representative He told me that after 60 days from the date of order he will not not able to help me. And I am not entitled for the reimbursement .

I am you active customer and I buy a lot of stuff from tk max. I am very disappointed with you customer service an you can lose your good client

You got five lady standing around not doing nothing and they tell you go get in line to one lady check out with eight people standing I n line I want never come to TJ Maxx again

Returned a purse mistakenly took the wrong receipt , told the cashier that I had the correct one at home and would return home and get it , the manager stated that it was to late and that the cashier had already rung up the return W/O a receipt and then the manager handed me a warning and I was told the next time I returned without a receipt it would be declined .

I told her I have the receipt and I went home and brought it back to the store with in a half an hour . I told her I wanted her to suspend the previous return and to correctly ring up the return with my receipt so I would not have a card that states that it was returned without a receipt which it was not .

She said she did not know why I was so upset and that if I had had my receipt emailed this would not be happening . She…

Today was one of the worst experience I have ever had at a TJMaxx store. It is located 5555 S. Brainard Ave. Countryside, IL. On June 21st. I purchased a necklace for $99.99 at the TJMaxx in Skokie, IL. I decided that it I would return the necklace and went to the TJMaxx in Coun which I frequent after my daily trip to LA Fitness.

The tag was attached to the necklace and I had the original receipt. The sales person Martha said she had to check on the computer system to verify the item. Upon her return she was accompanied by another young woman who did not identify herself but stated the item was not in the system and they could not accept the return. She suggested that I had go to the original store of purchase (Skokie, IL) to return the necklace. They did not make any attempt to call that…

I was in your Goodyear Arizona store tonight and one of your employees. Alec was making fun of customers as they were coming up to the register, Overweight girls I won’t be back into that store.

I have applied for a full-time job in your Wilmington store. Been to your store FOUR times. Noone can tell me why your offer hasn't come through. What do you have to do to get a job? I need information or I am going to look elsewhere.

I dropped my wallet at the Union Gap, WA store. The person I spoke to was not at all helpful. I requested to look at the cameras to see what happened and they denied me. Said i needed a subpoena.

I had a large amount of $$ in my wallet as well as gift cards. I am very upset, I shop at this store on a regular basis and online as well. I feel like if they cannont help me with this situation, then they definitely DO NOT NEED MY CONTINUED BUSINESS.

Hello. I visited your store yesterday in Langhorne, PA. While shopping, a metal bar that was sticking out of one of the end caps snagged my shoulder and I am currently in pain, left with a bruise, and limited mobility.

This is a hazard to not only myself, but other shopper as well. I am sure I can be seen in camera footage of this store with this occurring to me, between the hours of 6:30pm and 7:15 pm. I am wondering who I need to contact for this because I am a very unhappy customer at this moment as this is very dangerous.

Hello to whom it may concern... J Maxx and I'm filing this very strong complaint against your store simply because it really surprises me that your company chooses to hire employees that have nothing better to do than stand around and

not do their job but what they are doing is sitting around making lewd and crude comments to myself and also find it nothing better to do than wander around looking like they're working but what they're doing is just staring because yes I am a GLBTQ individual and when I come into your store looking at jewelry or dresses or women's high heels and yes men's clothes as well I do not go there to be chuckled at and

sneered at and have comments made about me by your obviously underpaid staff who have obviously very little experience in the word customer service.…

Vanessa is a rude associate , ghetto and embarrassing. She needs to go back to McDonald’s or wherever she came from. Tj max should fire rude people like these. Unprofessional!

Tuesday May 30th I'm shopping at TJ Maxx, North Miami Florida Biscayne boulevard (next to five below)... 3 minutes after the store closes I'm walking towards the front register, 10 ft before getting there. The associate named Shadey stops me walking saying"man we're closed you got to go to the front"... I stopped,replied "well where do you think I'm going isn't this the front ?"and pointed. Shadey pretend to get on her radio and say out loud so the whole store can hear her "OH I CAN SEE SHE GOT AN ATTITUDE SHE GOT AN ATTITUDE"... I replied to that and then Sade was trying to start a fight. Verbal insults, talking down to me.. "She even said I don't see you walking I don't see you walking I work here I don't need to walk"

She is a racist against black women. She is black and typical to…

The manager said i could google it to remove. I asked if i could grt a gift card and she said no. the store is in Jefferson city Missouri. wont be shopping there no more

Was in your TJmaxx store in Kirkwood Mo 5/18, 2:45pm. I picked up a couple clearance items and a regular priced item. When I got to the register Melissa B immediately went to the clearances items saying that the tags were not right.

She then proceeded to the price machine to verify. One of the items was priced correctly but the other one was ticketed incorrectly. The dress went from $8 clearance to $40. I explained to her that you can see that the ticket is old so there’s no way I could have changed it.

I felt offended that she even would insinuate it. I then asked for a manager. 99 to $8, which is not true. I shop at the TJMAXX/Marshall’s and home good stores all of the time and always find great deals.

I left the store very upset and with my service and without making a purchase. I’m…

com). Shelley is much too meek and way too beleaguered right now to be able to voice a complaint on her own behalf for the unbelievably inconsiderate way that she was treated by the merchandise associates at the TJMaxx store in Mansfield, OH yesterday, Friday, May 5.

Shelley’s 8 year old son, Max was diagnosed with an inoperable brainstem tumor a year ago. It has been a traumatic struggle for our entire family - but for Shelley, Max’s mom, in particular - ever since. Max has suffered many complications from his tumor and the chemo he takes to try to curb its growth, including marked weight loss.

Max is in 2nd grade at Regan Elementary in Ashland, OH. ) feeling well enough to be able to participate in a school program last night, but he did not have a pair of good pants that still fit…

com). Shelley is much to meek and beleaguered right now to voice complaint on her own behalf for the unbelievably inconsiderate way she was treated today by associates at a TJMaxx store. Shelley’s 8 year old son, Max, was diagnosed 1 year ago with an inoperable brainstem tumor and it has been a traumatic struggle ever since for our entire family, but particularly for his mom, for Shelley.

Max has suffered many complications from the tumor and chemo, including marked weight loss. Max is in 2nd grade at Regan Elementary in Ashland, OH. ) going to be able to participate in a school activity (a vocal music concert) tonight, Friday, May 5, but he didn’t have a good pair of pants that still fit him.

Shelley went to the nearest TJMaxx store to her (in Mansfield, OH) to buy pants. As Shelley…

While shopping at the TJ Maxx, located on City line Avenue, in Philadelphia PA, an employee approached me while i was looking into the jewelry display, and asked if I were going to purchase all of my items. I explained that I would be purchasing the items in my hand, however the items on the display case were not mine.

She proceeded to walk around me, look closely at the items in my hand, then lift up, and look at the items on the display case. I feel asking me if I were going to purchase my items was unnecessary, and a form of racial profiling.

I spoke with the manager there, and asked that she provide additional training to that employee. As an African American woman, I expect to be treated with the same dignity, and respect as everyone else.

Also, to be afforded the opportunity to…

Poor service in Fairview mall location, cashiers not experienced and slow. Poor management all levels not to come to hear your voice they are rude. No one even say hi to u in that location. Store it’s not organized at all Nobody helps you ever. As a customer that I spend between 2 to 3k every year, I’m not going back there at all I’m not recommending it to anyone.

I’m not satisfied with this location however it’s close to my house.

I shopped at my local TJ Maxx store in Lee Summit, Missouri on last night 4-12-23 because I am going on vacation on Friday. I approached the cashier who was quite helpful and lovely. 00 (size medium). 00 one was not marked down again like the other one.

I said ok thank you. 00 item has additional pieces. The cahier and I said well they both say 3 pieces and are exactly the same with the exception of the size. 00. MARSHA then says which one do you want and she looks at the size small and says OH WELL THAT'S NOT YOUR SIZE in front of my face, the cashier, and

other customers who was checking out near me in which I then gets VERY UPSET, but maintains my composure because I am HIGHLY EMABBARASSED that a MANAGER would say this to a customer in front of her staff. 43 for my 4 items I had on…

I had a really embarrassing experience today, April 12 2023 at around 6:45 PM. I was trying to return a hot tool in which I was informed prior to the purchase that I can return it. I only needed a receipt and the item preferably with the tag on it, or utilize the item and it did not work as I expected.

Customer service coordinator by the name of Samantha at store number 80398 had the audacity to embarrass me in front of customers with a loud voice, stating she cannot return an item with hairs on it. Now on the receipt, it is not specifically stated how was I supposed to know this?

The terms and conditions are not specific. I did not appreciate her rude attitude. As I was walking away, I heard her speak to another colleague, mocking and laughing about the situation in which I am very hurt…

Sir some people use your comany name and make a very big scam. The company name is tjx welfare group .They also use your logo's .i am afraid after this scam your company repo may be goes very down.

00 worth of merchandise after driving in 40 miles from small town. Got into the line with one register and six other customers. Looked to be manager was on her phone off to the side -Tracey B was on tag.

This is the Woodlands TX store. I finally asked, since her light was on, if she could help people in line. ‘Come on’ her response once she saw me start to put my stuff back. She never said a word to me and took her time on four items.

Even when I went to pay she never said anything. So I walked out. Just ridiculous customer service. If she is a manager more training needed. I would like a phone call regarding this situation. While I drove miles and waited- I will not spend money where people are treated this way!

I made a purchase in your store with 2 toddlers in tow, using a cart. While leaving the store I was told I can not take the cart to my car. At this time I had a package and two toddlers.

I am beyond shocked that this is the store's policy and disgusted at the fact that every one of your employees who could see, at least 6 behind the counter and 2 not on a register, watched as I struggled to get both of my boys out of the cart with our package.

Not one employee offered help in anyway. I exited the store trying to carry one child, hold my other child's hand and carry my purchase. Disgusted and disappointed, I use to enjoy this store but now I can't even imagine going back.

Hello: Both myself and my wife have experienced shopping at TJ Max in Sault Sainte Marie, Michigan many, many times. Recently on Sunday morning of March 19, 2023 at around 10:00 a.m., I experienced some really rather shocking, and disappointing behavior from two of your staff at the cash that morning. I can't let it go, as if it keeps happening, I (we) may consider legal action if we again experience such deplorable behavior.

I was there, and had been there a couple of times over the week before, getting things for a trip to Las Vegas in early April of 2023. I was looking for summer clothes and Sun Protection products like sunscreen. When I was in the men's wear area, loudly, both of the cash attendants at that time, shouted, so I could and anyone else in the store, that "That guy is here…

Manager in the Astoria location, name is Jose. Extremely poor service checking out. Rushed the whole ringing up.. threw clothes in the bag, ripped the bag in the process, didn’t want to double bag it, kept rushing the transaction because I had to bag everything myself because he wasn’t doing it, said “I don’t know how to fold clothes” ..

when I told him stop rushing he pointed at the line (I had waited in line as well) and probably would’ve been out if he would’ve done his job properly, told him I was not happy w. the whole process and said “byeeee” and waved goodbye not the nice goodbye.

To resume, not going back to that location and definitely leaving a review w his name in every platform. Managers like that shouldn’t even be w. customers on the floor if they’re going to have an…

I asked a cashier yesterday at the TJ Max of Hattiesburg when was the next purse shipment coming in. The purse area was bare and very picked over for a Saturday morning. The lady stated that the shipment was in but she did t know when she would get it out.

I asked when again and she said when I get them out. She never gave a specific time and was rude in her delivery. You all missed out on lots of sales in that department today. She was a white female and it seemed she might be the manager.

I at the TJMaxx pompano Beach, Florida on the US 1, I get there at 5 minutes to 10 and they have the doors locked. I just wanna ask a question hopefully you have a fan, but they totally ignored me One female with braids black girl ,she walks to the door and then she starts asking a question to someone else, and

then just walks away and not even say no we’re close ma’am, or anything then I guess a manager comes towards the door like doing the hand over the neck movement motioning like we’re not open !!! and you’re not close yet you got your doors locked and it’s not 10 o’clock.

I CAN HONESTLY SAY THIS Floridians are ruder than New York’s or people from New York. I’ve left both places this has got to be the worst. I am a traveler, and I honestly can say this is the rudest place on earth I…

The TJMAX in Vicksburg Ms has a very rude store manager!! Twice she has had a experience with me about bringing things back with a receipt… very rude and very bossy attitude. It’s like she try’s to find something wrong with me every time I show up in there .

I go to the store 2-3 times a week and not one time has she been nice !!!! She’s got a attitude!!!

A associate that I believe was a CEC named Samantha was completely and unacceptably rude to me and others that were in my group she threw stuff into the bag raised her voice at me. She was being very unhelpful and disrespectful. I will not be shopping at her location again and think she should not have a position at her location anymore.

I visited the Tj Maxx in Aiken, South Carolina, today January 13th 2023 from 9:30 am EST to 11:00 am EST. I have very high functioning autism, so I generally do not go out very often, but we are returning to office after covid and I needed business attire.

This was not my first time in the store, but was my first time picking out clothes. When I visited the dressing rooms I had an absolutely embarrassing and unpleasant experience. I generally dress for comfort (sensory problems) so no, I do not look like I can ‘afford’ nice things, and the representative made me feel that she thought this with her behavior towards me.

I was unfamiliar with policy which she explained ten items at a time. I do not follow instructions well so it was taking me longer to get everything ready. As I was…

Store # 80837 Redding CA 96001. I have felt bullied by 3 or more employees at this store. I have overheard them talking negatively about me and numerous dirty looks. I have told management 3 different times about it and was called out in front of everyone in the store and made to look like I was causing the problem.

I will no longer go into the store without someone with me. I’ve spent hundreds of dollars there and should be considered a valued customer but that’s not the case. They have made me feel horrible and very sad instead.

I was at the tjmax in saint Joseph mo and I went to check out the cashier which was Asian older then me said under her breath I wish that black people would stop coming in here my kids Hurd her to they statered to cry on the way out all need to do something about that woman

I have a digital gift card that I received online from an Oil of Olay promotion. 00 have Doha’s for a couple of weeks. I tried to use at my local THMaxx, Eastman Road in Kingsport, TN 37660. They told me that I had to have a PIN number for the card, that the barcode and number wasn’t enough.

I have been emailing and talking to Oil of Olay for days. They say there isn’t a PIN number and I should not need one. Can you help me so that I can use my card. It says HomeGoods and can be used there, Marshall’s, TJMaxx and a get other retailers in that group.

While on line waiting to purchase my items, there were only 4 customers online, including myself. There were only 2 registers open. It took over 20 minutes for me to get to the register. It seemed that of the 2 cashiers assisting customers, one was in training.

The customer directly in front of me and I, asked if another sales person was available to open another register to get the already congested line moving. We were both ignored. I finally reached the register to purchase my items, and approximately 12 additional customers were on the line behind me.

The cashier added up my items and when I showed her my 3 coupons on my cell phone, she did not know how to complete this process. My cashier had no experience in completing this transaction and just stood looking at me, as if I had the…

I just went into Winners in Pitt Meadows, BC to make a return. The return went well and the cashier was very friendly. I opted to take a few minutes to look around and found a pair of workout pants I liked.

Waiting in the lineup to pay I was looking at my online banking and realized that my insurance payment had come out so when I got to the cashier, who was also very friendly, I had asked if they would be able to hold the item just until tomorrow morning. The manager (I am assuming it was the manager as she was not wearing an apron like the other associates and seemed to be giving them directives) was also standing behind the counter so

the cashier went to pick up a piece of paper to write my name down for the item and when she told the manager, the manager looked me over and told her ‘No…

Employee Caroline N was super rude to me this evening. She talked back, glared at me and said flippantly “if you want to talk to my manager, she’s over there.”

I did speak to the manager but got no assurance it would be dealt with.

This company does not allow their loyal customers grace period on paying their bill. I try to pay my bill in full. I live in a small township. Since Covid shut down mail run slower than before. My payment arrived to TJ MAXX 2 days late and I received a 29.00 late charge.

Ok here is my issue. When Macy's along with other stores receive payments late, they too know mail run slow. You call them about the interest attached to your bill and presto. They immediately remove the interest; especially if your balance is at zero.

I was looking forward to do some holiday shopping at TJ MAXX, but this scenario left me with raised eyebrow.

I live closer to TJ MAXX, but Macy's is just a short drive from my home.

TJ MAXX need to fix their policy. I know I won't be the only one leaving. Cynthia Graham…

I work for all and because I gat a disability I was pushing to quit

TJ Maxx to return it, since I did not have the credit card on me, they would only give me a gift card. I did not want a gift card, I wanted the monies put back on my credit card (Just like Nordstrom does for returns, credit card not needed to be present).

so today I called customer service to request a return slip for a jacket that I bought my 18 month old grandbaby. (They sent an XS, not the size for an 18 month old). The Customer service person that was helping me, stated because it had been a 2 months (Sorry I have a fulltime job and no spare time) that I had to ship it back to them and

because it had been 2 months I can only get a gift card they will not credit my credit card. I told her I do not want a gift card, I want it refunded to my credit card. Needless to say she HUNG UP ON…

I was in the TJX in Gateway Brooklyn when I witness a man walking out the store with two bags of stolen property and the security guard didn’t even stop him! All he said was Sir and the guy just walk away! I am so disappointed in this stores security and I won’t be shopping there anymore unless there is better security in place!

To whom it may concern, I am writing to give you all a heads up regarding an employee named Joseph Hammond who works in the back room at the TJ Maxx in kalamazoo Michigan. Joseph has been stealing items from the store as well as claims items dug out of the dumpster and selling them for quite a nice profit and for quite a while now all in an effort to afford his methamphetamine addiction. Joseph is a severe liability to the company and should be held accountable by not only TJ Maxx but law enforcement as well. Attached is an image of just one of the items stolen from claims and sold for a profit.

Kind regards

The assistant manager Patty (Oak Ridge TENNESSE) is a condescending, lazy, no people skills, no leadership skills overbearing individual who demands from her employees what she never does, she sits in her office, then a few minutes before closing comes out and demands that additional work is done when she has not lifted a finger.

She is in desperate need of leadership training and people skills

Gloria at store 719 accused me of taking a charging cord out of an already returned item. I opened it because it was tapped to see if there was anything missing. The charger was, I asked if they could give me a discount.

" As a Iraq war vet who is a up standing citizen, this was highly embarrassing.

J maxx today and I was offer to apply for the tjmaxx card. I told the cashier clearly and Specifically I cannot apply for a card because I'm working on my credit she explained to me it is a soft pull And I ask her was she certain because I can't afford to get any inquiries on my credit report she Was very reassuring Soft pool and

everything will be OK, Within an hour I receive the alert from my credit Notifying me someone tried to apply for a card and it was a hard pool because of it my points will drop. Your worker/cashier at the TJ Maxx on Bala-Cynwyd told me something wasn't true and I hurt my score what can I do about this.

The cashier was very dishonest and not truthful please help