TJ Maxx

I have not received my paycheck in over 2 weeks.

I am a VERY frequent shopper as well as a stock holder of TJ Maxx. I have made returns without receipts but mostly with receipts. This particular item, a Long Champ purse which I had the receipt for, and I was returning.

Because it was listed as an 06 they refused to let me return it WITH MY RECEIPT saying it wasn't in the computer. Well, sorry, that is NOT my problem, I HAD my receipt. Well they made me return it "without" a receipt and now I am black listed for 6 MONTHS TO NOT RETURN W/0 RECEIPT.

) I am beyond upset this this!! I should have just taken it to another store and tried to return it and see what they would have done, and if I knew I would be listed as a "BAD PERSON" I wouldn't have returned it.

This is total BS and I am very disappointed in TJ Maxx for…

1-They don’t teach Tjmax employees respect its customers . 2- stores mangers are not professional at all 3- some mangers and some associates DONT FOLLOW Tjmax policies. 4- rudeness , rudeness, rudeness, and rudeness is those policy. 5- VERY BAD CUSTOMER SERVICE

They lost a valid / regular customer !!!

1-They don’t teach Tjmax employees how to respect its customers and treat them with respect and welding them! 2- some store mangers are not professional at all! 3- some mangers and some associates DONT FOLLOW Tjmax policies. 4- rudeness , rudeness, rudeness, and rudeness is those policy.

5- VERY BAD CUSTOMER SERVICE

I was shopping at the store in Bowling Green, KY, looking for Rae Dunn items. I wasn't looking at my feet obviously and felt something slippery and mushy under my shoes. I looked down and it was a big clump of dog poop.

(Very green) I got hold of the store manager who felt badly about it and wanted to know if I needed to file an accident report. " Sorry just didn't cut it for me as I later thought about this.

You have "dog poop" on your floors; the lady with the 2 dogs on leashes is still parading around your store and you're sorry. This is not YET a 3rd World Country. I do not expect to have to watch my step when I'm shopping.

Maybe an offer to do something nice to make up for a unforgettable experience might have helped, or how about asking the woman with the dogs to leave the store.…

Alison D at the Highland Village, Texas TJMaxx - at the dressing rooms exhibited the worst customer service I have ever experienced. Very rude with telling how to go about the dressing rooms, place things on the rack. She was very impatient.

I had never experienced someone who was so rude in a customer service job.

I witnessed a cashier yell at another cashier because she didn't have her name tag on. When the cashier clearly told her she has medical permission from the manager due to having skin cancer removal on her kneck recently. She rolled her eyes at her . Said whatever.

Then other cashiers joined in to tell her thats not an excuse, and kept on and on about it. That was completely un called for in front of a line of customers and her Co workers. Shame on her. This was at Auburn Massachusetts Store.

Manager quashawn brown from store located at 815 Hutchinson parkway was extremely rude and should not work in customer service. I was trying to buy a product clearly damaged and the manager said this product was not damaged enough for a discount.

The shoe had black scuffs along the sides and the sole of the shoe was coming off. (Please reach out for photos) ms brown became very irate and was yelling at the customers online that “she did not have time for this”.

I was fearful and appalled. Will not be shopping at you're store in the future. I will also be taking this to social media with the video of her irate behavior

As a military dependent, I was told I am no longer eligible for the Military Discount offered at Sierra in Silverdale, Washington. The counter clerk informed me that the policy changed at the first of the month. So you took away the discount from people who also served their country by supporting their military spouses.

I have spent a lot of money in merchandise and gift cards over many years even before TJ Maxx bought out Sierra Trading Post. I was a loyal customer. But that changed today. 00 worth of merchandise, another new policy change.

It's just another example of corporate greed. Bonnie Kemper

I purchased a 90.00 purse on July17th at the TJMaxx in Weatherford Texas, had it 2 weeks and the interior zipper came off and the fabric coming apart, took it back today and they refused to let me return it, I talked to customer service and they told me to take a picture of it and send, but every time I tried to submit the picture, it says jpeg to large.

Tj max on 6th ave between 18th and 19th in New York, NY: I work right near this location so I frequently shop here. August 5th around 2 pm I tried to purchase a cute set of dog bowls, but one corner was broken.

The check out employee was very nice and I asked if there was another one that was not broken. Another employee who was a supervisor took the item and came back a minute later telling me I can buy the damaged item and get $4 off.

I politely declined as I didn’t care about a discount And I just wanted to know if there was one that was not broken. This supervisor responded by rolling her eyes and rudely sighing in my face. I didn’t get her name because she walked right away but it was a young female with tattoos.

I’m very saddened that I would be treated like this especially from…

I purchased a chain from the jewelry department. It was red tagged as$32,00. 99. Now when I want to return they say oh it was returned already and I received money back. This never happened I still have item sales receipt and also it rang up as watch.

Now Ino store will return me my money. Would like money returned and some sort of compensation

My daughter slipped and fell on a big spot of lotion on the floor in the store last night. ) Marie. Her UGG boots were COVERED in white lotion from the fall and no one offered to clean them never mind show sincere concern over her well being.

She hurt her knee in the fall. There was no sense of urgency or care over this. I was very concerned as it happened so quickly and she could not get up for a minute because of the impact. This will be on your video cameras.

I would like compensation for cleaning her boots. My daughter has an intellectual disability which only made the lack of concern all the more concerning. I am sure her knee will heal fine but as I said prior, the least that can happen is cleaning these boots.

I am happy to fill out any incident or accident reports too as this…

j. Maxx in the Escondido California location on 9th and auto Parkway thank you

First, NO ONE answers your customer service line. According to your auto attendant, ALL mailboxes are full. Secondly, I placed an order on 5/21/2022 (order # 6341159083). It was shipped on 5/23/2022. I NEVER RECEIVED MY ORDER. What I was told this morning (6/6/2022) was that the delivery company couldn't locate my address and arbitrarily returned my order without so much as even attempting to contact me by phone or email.

I demand a full explanation as to what happened. I have lived at my current address for over 10 years and have NEVER had an issue with any deliveries.

Though the delivery company took it upon themselves to "reimburse" me, this is not the issue. It is incomprehensible that a multibillion dollar company cannot deliver my order.

very unprofessional customer service cashiers not knowledgeable of doing transactions, was very disappointed have a simple return with receipt cause me to wait to be resolved almost an hour prior to me waiting for manager and also I was buying a 121.00 dollars of merchandise ,so i was so upset cause of the misunderstanding and returned everything i had brought previous to that was only 20.00 dollars i was returning ,if that's the way you guys run your store at Atlantic mall in Brooklyn I would not recommend anyone to come there

I was just in the TJ Maxx in Gardendale to make a return. I was trying to use Google pay but it would not work. They said they would have to give me a merchandise credit. I told them I did not want to credit.

I stood there for about 20 minutes trying and retrying then they got the manager. She could not make it work either. I finally suggested we change registers. They finally let me use the register next to them and it worked. No apologies or anything.

Then I asked for a receipt and the girl at the register was very rude and told me that she gave it to me. I told her that I did not think she did and that I would like a receipt showing the return.

She told me that she gave it to me and she was sorry that I did not have it but that she could not give me a receipt and could I step away from…

RE: TJ Maxx

410 S Oyster Bay Rd Hicksville, NY 11801

Dear sir/madam:

I’ve been shopping at this particular location for over 5 years religiously and most have spent at least over ten thousand dollars in items over that time, no exaggeration. In fact all the managers there know me and had even offered me a position there. On Friday the 13th I entered the fitting room, in the TJ Maxx (see address above) with 4 items, only to have the attendant start speaking to me a very disrespectful manner. Yelling over to me that I have to enter this way, I was obviously going to the female section of the fitting room, and yelling at me asking how many items I have. I agree there must be checking on how many items to avoid theft but I’ve been going there for years and dealt with this same nasty women,…

I was in your store in Logan Utah the other day and I heard a manager using foul language toward other associates in the building I don’t think that’s right and I would not treat any of my coworkers or associates that way especially in front of other customers in the store I seen her tag on her at the beginning of her name started with a K I don’t want to say her name online

As an employee I find it beyond frustrating that we have to wear a mask when all mask mandates are lifted and I’m fully vaccinated. Why do we still have to wear masks?

February 23, 2022.

First and foremost I would like to state that this is the first complaint on any company I've ever filed. While shopping in the Danville, ky TJ Maxx store last night at approximately 7:30 pm with a friend. We were followed around in this store for more than fifteen minutes.

Until we decided we'd had enough embarrassment in front of other shoppers and or customers. Neither my friend nor I have ever been arrested or ask to leave any place of business in the past. We felt humiliated and was in tears at how we felt we were somehow targeted from the other shoppers in the store. We felt violated.

Almost to the point of the feeling of being raped of our shopping time together. The manager that appeared to be on duty at the time was a male. He followed us up and down the…

The employees in the san Luis obispo, California store are extremely rude. They followed me and my husband threw the store and when we were leaving they were talking crap to us. The manager was right there and had nothing to say to the ladies that were totally discriminating against us and we will never shop there again nor will any of our friends.

I was in the store in SLO California and there was 2 female workers literally following me around the store so I decided not to even purchase what I went there for. As I was leaving one of them says "Good shes leaving" so I asked her if she had a problem and to speak with a manager, who was actually standing right there and he was extremally rude to me and allowed his worker to totally disrespect me! I will never shop there again

I feel very uncomfortable shopping in your Redlands store. There is a female, Filipino employee that constantly goes out of her way to harass me for no apparent reason. This began a couple of months ago as I was shopping I went in my purse and put hand lotion on my hands.

She comes from behind me loudly asking me not to open products in the store. I tried to explain that it was my lotion from my purse, she continued to lecture me until I walked away. I was mortified. Since then she goes out of her way to ask me repeatedly if I need help, I reply, no thank you and she continues to ask if I need help.

Another visit she was again standing over me as I read the ingredients on a bottle of shampoo, I placed the shampoo bottle back on the shelf and she stepped in front of me and picked up the…

My supervisor keep threat me all the time. Even when I was coming to work Oh if I ever leave them make ur life living hell I abandon all the store hire u. So apply target got tired bullshit. Plus had to run to the store for them that wasn’t job description .

Now abandoned from all stores left tired of abuse she was give me

PSA:!!!!

DO NOT SHOP AT THE TJ MAXX ON BIG HOLLOW ROAD IN PEORIA!! I was supposed to start orientation there today as a 2nd job and I was supposed to start at 10:30. Well I got to the store and walked in at 10:20 a.m. waited.... I waited till 10:35 and then finally I went back into the manager's office "Jenny" And she told me "Well there is another girl here to for orientation as well so please go back up front and wait on the bench with her and ill come up and get you" So I went back up front with the other girl that was in the store waiting for Jenny the MANAGER to come out and get her even before I got there.... Then 10:42 a.m. comes 12 minutes past the time I was supposed to start my orientation and the other girl that was there even before I was LEFT!! She left and walked to her car…

Store 80295 Register 9 Cashier #0032 Orig Txn# 7752

Very nasty and rude couldn’t find my receipt asked if they looked up tj Maxx reward card I’ve been a valued customer for years felt disrespected and talked down too like a kids she should’nt be working in a store with poor customer service I will never shop at this location ever again Carol c is the worst cashier and store experience I’ve ever had

My complaint is management they say that us as coordinator do not do our stuff and that we talk behind their back and we are always taking breaks together and talking on the floor not doing our job which aint true we do talk but we do our job it gets done.

They are also talking between themselfs and their "favorite" associates because they have their favorites even if they say dont they do. They are always in the office especially the store manager and when we had other store managers they will always help out on the floor this store manager is ALWAYS at the office.

I have been to your store over 10-15x just in the past month and there is a discrimination towards size 36 D in your bra sizes. Why are there sizes for every woman but for women that wear a 36 D?

And why is the only choice offered looks like it has been worn and messed up and every woman has the choice to pick from hundreds of choices? Are you not okay with women of this size? Or did you think it was appropriate to participate in a research study without even having the party have consent?

As a woman that shops at your store, 1. You should not be participating in unethical studies in which the consumer doesn't and didn't give consent 2. You should stock your bras for size 36 D as women with these sizes would also like to have their needs met for clothing.

Both points are important to…

While cashing out at tj max in Torrington Ct I was with my good friend I went 1st while the cashier quickly took care of me and asked if I wanted a bag I had no complaints besides she wasn’t very friendly, my friend went next and not only did the cashier really not even acknowledge her she was purchasing a small bag this girl just about turned it inside out checking it like my friend was stealing something I was upset about this considering I bought a large lunch bag with lots of pockets and

the girl never checked a thing in it. I was very mad I’m white and my friend is Spanish I felt as if this was a race thing and I’m not one of those people who make everything about race but clearly this white girl who cashed us out had her own opinion.

We spend one Saturday a month out shopping in…

My mother and I visit the tj maxx on Howe rd in akron, Ohio at least once a week. There is an employee there who is so rude to us I was thinking of not going anymore. On this past Sunday we went in and we were checking out and once again she was so rude.

When I got home I realized she didn't give me a bag. I drove back went in she handed me the bag not saying 1 word. I left and later realized I had a missing item. I fully believe she did it on purpose.

I have my receipt but I cannot prove she did this.

however, for that reason, I will not return to the store again. That store is running into the ground do to bad management (shes also very unfriendly) and rude employees. We spent alot of money there but will not return again.

If you would like a copy of my receipt I can provide it.

I had a horrible saddening experience in the store today (Ridge Park Square Cleveland Ohio location). I walked in an not even sixty seconds of being in the store my daughter (14) and I were racially profiled by the manager Patrick E.

Who failed to even greet us walking in yet felt it was appropriate to state us down as we viewed a sweater on the display rack in the entrance view. He was very rude and cocky about the situation when I pulled it to his attention and even rudely dismissed me and walked away.

He needs to take training on proper interaction with customers, ethics, and anything else’s to help the store make people of ALL races feel comfortable! I would like corporate to contact me regarding this negative encounter.

I went to tjx today on 11500 W Burleigh in Wisconsin the cashier was so rude. It looked as if she was mad. At the end of my purchase I extended my hand to get my receipt end she threw my receipt on the counter when I looked at her she made a gesture as if I was not worth her time and then rolled her eyes at me.

The way she looked at me made me feel so bad if it was because of my appearance. I just can’t get her facial expression out of my head when she looked at me. It made me feel as if she was disgusted with me.

as I was taking my card out to pay for the food, my husband was putting bags in the buggy. The csr was rude and basically accused us trying to stealing. the car next to him got involved as well.

This was an experience that made me wish I never opened an account your store. I tried talking to the manager and she was no help

st time it happened to me , she pretended not to see me at the counter , yes I was very upset , and told her just how I felt . It happened again the very same employee totally disrespected my daughter by over looking her even after my daughter had asked her , instead she came back to the dept , well by that time they both made it back to the counter a caucasian female had came to the counter , and

your employee had the audacity to asked who needed help first . Of course my daughter was upset as she had a right to be , we are both RNs ,we do not have the luxury of picking and choosing whom we serve for care , yes we reported it to the store asst manager Darlene , and

to the district manager Jon Lopez . Very very poor customer service as if he were saying our employees can discriminate and…

Sale associates at store don’t know how to work on computer. Unfortunately I lost my paper receipts and plastic bags, but I still have online order number and I have unused stuff with full tags. They said they can’t refund to gift cards, and I’m too busy to shop at store.

Sale associates there were unhappy to assist me to make return. I am faithful customer at tjmaxx.

I have been a customer for a long time. We got a credit card, because I prefer to shop from home. I placed an order on October 23, 2021, it was split shipment, one package was shipped. The order was never shipped.

My order was # 5321175633, is in a unknown location. Your customer service was not capable of giving any information. I am very disappointed in TJ MAXX,.

I received on order today Oct 27 that was supposed to be 6 bottles of hand soap. The box was left in front when trying to pick it up it was not only dripping completely in the bottom but the entire soaps of all the bottles were all over my front door.

I called immediately to make a complaint to understand the poor incompetency of delivering liquid bottles in a box with barely any supporting wrap that would not damaged the products and instead I had a massive puddle of liquid. I actually walked her through to teach her how she should have handled my complaint and made me feel she even cared.

This was the worst experience ever !!! and I want the call to be pulled and reviewed!!!

I wanted to purchase two of the same shirts. 00. 00 each. 00 and 13:00. I do not care what her excuse was I have worked in retail for years. I should have walked out with both items. 00 over their price tag mistake.

I needed them for work. I’m in and out of Freezers and Coolers. So it was an important purchase. The number on the garment is 64-557110-001699. Cross creek 965 Hebron Rd Heath Ohio

I didn’t feel safe shopping at your Santa Clarita ca. Store. Many people without masks. When I asked the cashier about it he said they weren’t allowed to say anything about it! That is not what the California code says .

All business must abide by the mask code. I’m very disappointed. I’m probably won’t shop there again. Marie Nelson

When I shop there at tjmaxx they send my purchase through as a credit instead of allowing me to use my pin then and stay the debit machine was down did not know that the next two customers in line was also with me and told them to put their pin i. I don’t appreciate this and this has happened on several purchases

I walked into my local TJ MAXX store in search of these Sam Edelman pumps. I knew this tj Maxx had them and they did , in my size which was great. The shoe itself looked to be in great shape besides the whole bottom of the shoe.

It looked like someone either bought the shoes walked 100 miles in them or wore them for an event ,to then return them. They were filthy on the bottom with indentations as well. I still wanted these shoes but I wanted to see if I could get a discount for the wear and tear of these on the shelf shoes.

The manager couldn't understand why I even wanted a discount or was complaining about the bottom of the shoes to begin with. He took a Clorox wipe and wiped what he could off the bottoms and insides of them but there is still imbedded dirt and indentations.

He did…

https://www.facebook.com/biphakathi/videos/190665006253681/

After watching that video over and over I watched the white security guard change his story many times over. Racial profiling at it's finest. I hope they got a good lawyer.

And I am white. Would the problem even occur if that had been a white family leaving the store.

I am always be ask embarrassing questions/being followed in the store by sales representatives, even having a cloths count when return out of the dress room, one time being followed in the toilet by two sales representatives, its becoming overbearing I really had to reach out this morning. Could some from corporate please call or email me

I would like to file a complaint about an experience I recently had at our local TJ Maxx. An item was mismarked and it should have been honored at the price on the tag. I had selected various items off the clearance rack.

I found a pair of linen pants with a yellow clearance tag, like the other yellow clearance tags on the various items on the rack. 50. Upon going to the checkout, the cashier told me that the yellow clearance tag was not correct, it had the wrong department code.

NOT my problem that it is mislabled. The price should have been honored. This is a NYS law. I am extremely displeased and will question in the future if I want to shop at TJ Maxx. VERY poor customer service! Jill Aley

I live in Richmond Ky and the TJ Max store always lays out all the Tae Dunn for a group of people that are selling it on the side. They even go in the back to see what they have and when they are putting it out.

I have seen this numerous times and find it absolutely ridiculous that the staff actually help this group out instead of all the customers in our community. When they get cart loads and know exactly when to come and get it, you know there is a huge issue.

Something needs to be done.

How terrible that you automatically canceled my TJMaxx card. I shopped today in your store & used your charge card. Have shopped your store for years but NO more!!! Come to find out it’s because I haven’t used my card recently.

Are you people for real…. I haven’t do to covid!!! How dare of your company to cancel a customer with an outstanding credit rating…. I too the charts for credit!!! This was your store at Coconut Point in Florida. Like I said….

NO more shopping at your store for me.

Today I shopped the Home Store on Chenal in Little Rock, Ar. An employee named Celeste responded to a request to assist with furniture. I hate to say this young lady had zero people skills and was very rude. Maybe she is going through a horrible time in her life but someone needs to find out.

I have always been pleased with the service at this store until today. I am a good customer and I hope this young lady can be helped or re-trained on how to smile and greet customers.

Im a tjx credit Card holder for 8 years and they locked my card when I was overseas and got stranded with my kids in a foreign country! Called multiple times but they were rude and unwilling to help! Canceled my card!

To whom may it concerned. I hope that you all get to see how on the Utube Video Those "Racist American " "COPS" Police dirty bags was accusing 3 Blacks Females of Legal Shoppers of "Shoplifting. We will hope, and waiting to see how will you all respond to this Over Policing Racist Police department that respond to a Lied on these Black women At the GILLETTE NEW JERSEY TJMAX STORE, and place do not come out with your all Dumb Stupid Apology or Apologizing.

We want those Police that was accusing and still pushing the Lied to hold responsible soon. Money talk, Your Bullship apology isn't going to work in today Environment. We know, and you all know that Black lives matter isn't standing for those lies or Buildship anymore.

will be awaiting yours sooner than later response. Black people…