TJ Maxx

I work at the T.J. Maxx in Orange, CT. My manager, Tony Wilson constantly threatens to fire me for being sick, he threatens other associates of mines knowing we all do our job better than anyone.

I really like all of the TJ Maxx and Home Goods stores, but every item that has a sticker attached (glassware, vases, kitchen items etc) is IMPOSSIBLE to remove the sticker. I have glass jar candles I want to display and I can’t because the sticker or sticker residue won’t come off.

I’ve tried Goo Gone but sometimes it wrecks plastic items and it’s a pain to use. I don’t have this problem with stores outside the TJX company. PLEASE improve.

Im a tjx credit Card holder for 8 years and they locked my card when I was overseas and got stranded with my kids in a foreign country! Called multiple times but they were rude and unwilling to help! Canceled my card!

To whom may it concerned. I hope that you all get to see how on the Utube Video Those "Racist American " "COPS" Police dirty bags was accusing 3 Blacks Females of Legal Shoppers of "Shoplifting. We will hope, and waiting to see how will you all respond to this Over Policing Racist Police department that respond to a Lied on these Black women At the GILLETTE NEW JERSEY TJMAX STORE, and place do not come out with your all Dumb Stupid Apology or Apologizing.

We want those Police that was accusing and still pushing the Lied to hold responsible soon. Money talk, Your Bullship apology isn't going to work in today Environment. We know, and you all know that Black lives matter isn't standing for those lies or Buildship anymore.

will be awaiting yours sooner than later response. Black people…

I went to buy a screen protector got home and no screen in the box called and a Melissa at the max in Kingsport TN answered and hung up on me she was so rude I was saying something she interrupts me and says bye. So now I’m just done shopping there and I go every day. Lost a loyal customer

Hi, I just left the Augusta Georgia location. One of the workers named D was completely rude to my husband and I. I was checking out one of the items was marked incorrectly. We were ok with it but she kept going at us we decided not to buy anything since she was so rude.

As we were walking out the door she was laughing and said have a great night. We decided to turn around and speak with the manager. The manager actually said we aren’t the first customers she has done like this.

I fee Like we were treated like this due to Our race which is absolutely ridiculous. I’m not sure if this location is hard up For employees but I can promise I won’t be back if she is there. The manager had us check out with another employee.

I would Like someone to contact me in regards to this situation. Thank…

I was at destiny USA mall Syracuse ny when employee Kiki pâté was very rude while checking me out was on her phone. Not answering any of my questions. Thru my clothes I’m bag with out folding . I will never visit back

I have placed an order with TJ Maxx 4 times to give me my correct item I ordered a set items but you have to order them separately. I told them they keep giving me the wrong item number. They said the Bin person was going to look into this but I still keep getting the wrong item.

I said the item # is not matching what i order from online. It seems they gave the item the wrong label and still I received the wrong item again. I have never in all my years of shopping I get the wrong item 3 times.

I have spent my time ordering, going to Fedex and have not received any of my refunds. My order numbers are 5164667707, 5178186972, 5195908234. The item in question is the Te Verde Swirl Tye Die Jogger style#: 1000627428, navy/White, but they keep sending me the Te Verde Powder Blue , Style #…

m. and had to wait in line there are only two cashiers and a manager of some sort just walking around. 99 I had another swimsuit the exact same one just in a different size which was hanging right next to it marked for $20 and ask why the price difference.

The cashier got the snooty manager and looked like I was interrupting whatever she was doing when I asked about the price and just said it came in at a different time so it is a regular price. She did not even acknowledge me she just turned her back and talk to the other cashier.

Very bad customer service she could have helped out at the registers to get the line down as well as at least acknowledge that I was in your store.

J Maxx in Chester, Virginia. My daughter is a minor employee at that location. She has been harassed and threatened by two employees at that store. On Juneteenth 6-19-2021 I reported to " Cookie " that my daughter called me and informed me that she was on her register and was told to go and work at the dressing room to relieve a co-worker that had a scheduled break.

When her co-worker came back from her break, my daughter was sanitizing the dressing room. My daughter was doing the log when "Cookie" came up. Her co-worker was standing there and "Cookie " asked her what was she doing and that they are supposed to be working.

" Cookie then instructed my daughter's co-worker to do recovery- take the clothes back to the areas they belonged in. She told my daughter that she can go back on the…

Dear TJ Maxx;

I regret to inform you that I was racially profiled in one of your stores in West Hills Calif. The incident occurred yesterday 6/15/2021 which involved one of your employees and myself.

Upon asking the Cashier/ Manager while I was checking out, about an item that I wanted to purchase from the clearance section...she then proceeded to review every clearance item I had on the counter without me asking or needing her to do so. Initially I was curious as to why she needed to do so so I asked.

She told me that she needed to make sure all my items were marked with correct item tags just in case I wanted to return them. I Then responded with...If I wanted to return any of the items I would do so by bringing them back with the exact same tags on those items that they came with…

Filing this complaint for poor customer service received by TJMax. 6/4/21 Joanne Siena spoke with Faith and 6/5/21 spoke with Ben both from the Philippenes. 17 refunded back to me. The on-line bill payment I made went to TJMax instead of TD Bank for my Mortgage Payment.

Ben and Faith said everything was processed and I should receive a check within 7 to 15 business days. Today 6/7/21 Joanne called TJMax to see if the check was processed and spoke with Nicole, Account Manager in Customer Service. 17.

Nicole told Joanne she will notify Faith and Ben's supervisors of their POOR CUSTOMER SERVICE and also NOT doing their job. Nicole also told Joanne this request of the payment is going to Customer Solutions to review it and approve it.

17 and will be late making her mortgage payment. This is…

I am complaining at Associate of TJ Max in Woodbridge NJ name Felicia. She was very rude, nasty, did not accept my return with receipt for no reason. When I said that I will complain to headquarters, she said that she does not care.

She said that she is manager and does not care what I will do. Please, call me at 908-720-5107 and let me know if you talk to her and made her TO CARE about customers. What a shame that TJ Max has workers like her.

Tiktok is a popular social media. I was shocked when a women showed a top that is sold from TJMax that is very disturbing. Why on earth would you pick this top especially in this time of unrest to sell it?

I will be also contacting the people at Tavik. I’m really going to give much thought as to whether I will shop at TJMax going forward.

I went into a tjmaxx at 5 mile Livonia is Mi I was told I had to wear a mask. I told them the president and governor said I don’t have to. I was surrounded by 4 huge women. They forced me to wear a mask.

I will not shop again in. Store that has communist oppression at the door

Making people wear masks after state law says NO Mask required . I'm done.

Your sorry ass business would be bankrupt if it were not for the federal government bailouts with use of the taxpayer’s money. Keep kissing the ass of the federal government so you can get my tax money you Peter Principal Bastards. Kiss my ass!!!!

Went to visit the rochester mn store. Was very rudely told have to have a mask to enter. Your policy says any one medical exempt does not need. Should not get harassed walking in and should never had anything said to us.

People do not need tonexplain themselves.

Why are your stores not allowing try ons???. Its a huge inconvenience to come back to store and return items I could have tried on. Please consider your customers time and money. The CDC has no guidelines that say trying on cloths will give you Covid.

I really love TJ maxx. I can’t wait to start shopping for clothes there again. With COVID restrictions loosening up I can’t believe your fitting rooms are still closed!!! I am NOT going to buy everything I want to try on only to come back to return what I don’t like.

This is getting absolutely ridiculous!!!

I visited your store this month (approximately 10 days ago). Bought a couple of items and went to checkout. The female cashier asked if I had a extraordinary time shopping. I said I had a nice time. She asked me if I was interested in applying for a credit card.

I said No thank you. She asked me if I was interested in getting a discount for seniors for Monday. I again said No. She then said are you saying you dont qualify for the discount? I said that's right.

It was embarrassing and rude of your cashier to accost me verbally that way. I do not wish to be treated in that rude and ignorant way and I find it difficult to believe you train your employees to treat your customers that way.

OPEN YOUR DRESSING ROOMS!!! I am sick of not being able to try on clothes at your store! This policy does not protect people from Covid. They touch your clothes all throughout the day. They even try them on over their clothes to see if they will fit.

All you are accomplishing is sending me and other customers to Belks. Kohls, Dillard's, Loft, Talbots, Dicks and many other stores for clothes BECAUSE THEIR DRESSING ROOMS ARE OPEN!! Wake up and stop this ridiculous policy!

Really I give this a zero rating for your store in Southlands aurora co snd it needs to be closed. Shitty merchandise. Horrible service. Stand in line forever due to mgrs and staff can’t seem to figure out you should always have at least 2 checks ALWAYS checking out customers.

I live 5 minutes from this store and will NEVER stop again. What happened today is not the first time, I’m the idiot for going back. Lesson learned

The girl who rang me up gave me horrible customer service. She had a bad attitude. She rolled her eyes at me. She as impatient and rude to me. Very immature. She discriminated me.

So I just came out of the Tj maxx store in Atlas Park Mall Queens NY and I bout a few things for about 65 dollars. I had to use my own bag, but it seems that since the no more free bag from the store campaign became a law in NYC we the people started working for all the stores by filling up our own bags with the itrms we buy. This is not fair.

I do not work for tj maxx to start putting the items in my bag. The cashier standing there like e TREE and watching me. abd she said oh u shouldve told me u need help. iNO I DONT NEED TO SAY ANYTJING IT IS CASHIER'S JOB TO FILL THE BAGS AS THEY DID BEFORE.

SO PLEASE WHEN U TRAIN YOUR EMPLOYEES TELL THEM TO DOB SO because otherwise we the customers become mean and we have the bad attitudes. Act before angry feelings come out dont just stand there…

I did not receive all of the products that I gave the cashier to purchase. I purchase matching outfits for my grand daughters; size 12 months and size 2T. The clerk remarked "these are alike. When I got home I realize that the size 2T outfit was not in the bag. Apparently the cashier took it off the counter after she made the remark. It was not her business that I had matching outfits. I want the outfit and an investigation. Receipt information: Items 17 0301 1047 03 8490 06/24/20 13:22:21

Aiken, South Carolina 29801

I was shopping at the North Greenbush, NY store which I do often. I wanted to buy nesting baskets for a new shelf I had purchased but the baskets did not have prices on them. I asked the cashier if she could find out the prices.

She politely said "yes" and went to the PA system and asked for a price check. We both wait patiently and she apologized for it taking so long. After several minutes she asked the cashier next to her who was working on price checking - then proceed to use the PA system again to call the person by name to come to the front of the store.

Again, we waited several minutes with no one coming. During this five minute situation, I noticed two managers standing at the front door talking. Neither of the women bothered to check to see if there was a problem so I took it…

Maxx web site. We are visiting the states soon an I would love to access their site. What is the reason that those of us overseas are blocked? Perhaps you are cutting off your nose to spite your face. I will be shopping where I could access web sites when I arrive back in Maryland next week.

I was in your TJMaxx campcreek store this morning and what I witness really need some attention.

First I want to say I shop the Camp creek store two/three days a week. I love the cashier Angela, she is always pleasant and she speaks to everyone. I was surprised to see her working on the floor opening up boxes putting merchandise out on the floor.

She spoke and I spoke back and she continued working and I went on looking around. A young man came rolling toward Angela in a chair and I heard her asked him and I quote "baby what are you doing?

you can roll into a customer or into one of the fixture and hurt your self. The young man got out of the chair and then I heard this young lady in khaki pants yelling "Angela we need that chair" then the young lady started walking to the front of the…

On 06-26-19 I went to location in Evergreen Park, Il. at 12:15 pm. There was a long line but only two cashiers. The cashier who waited on me was very rude and condescending. I felt like I was being treated this way because of my age.

The cashier was talking about TJ Maxx negatively to another employee (I don’t need to hear this). As I left the store, the other cashier was yelling at me to put my cart back (this cashier should’ve been engaged with her customer and not yelling at me).

I visit this location frequently and can say employees were much nicer when store first opened. This experience left a bad taste in my mouth and I was extremely disappointed.

I purchased the Catherine 2 pc shoe, it is the worst shoe by far, I would advise anyone who wants to purchase them not to waste their money!!!

Inwas falsely accused of theft when I was only shopping not even finished just as I was in the dressing room fitting on clothes. I was rudely interrupted and told to follow a gentleman who forced me to sign a document stating I committed theft which was absolutely false to the highest level of innocence and was horribly falsely accused when nothing at all was stolen or even got passed any cashiers.

I was extremely harrased due to a racist discriminating individual I honestly believe in my true opinion. It was my first time ever period in my whole entire life of being out here in Tucson, AZ shopping at the TJ Maxx off oracle rd.

) I'm in there so much she now calls me by my name and always say welcome back. I like that makes me feels important and she appreciate my business. She is always busy and never have any help. when she calls for help no one ever come to help.

Well I decided to seek a store manager; came upon this young lady name Tracy.... She didn't see me, waiting for to finish talking to one of the workers. 1st I had an issues because they were talking not good about another worker.

So I let her know I was standing there and she did this loud and…

I placed an order online at the TJ Maxx site. When the order arrived today, it had my name and address on the box. When I opened the box, it was all items that I did not order. The invoice inside matched what I had ordered, but not the items.

I called TJ Maxx's customer service to report that I had received someone else's order. They told me that I had to box up the items and take them to UPS to be returned. When I inquired about the items that I had already ordered and still wanted, they told me that if I wanted to reorder the items today, I would have to pay for them again and wait to be reimbursed. Why?

Why am I being inconvenienced for something I had nothing to do with? The representative had very little concern for my inconvenience. " Umm, no thanks. I will never shop at TJ Maxx…