Toyota

Dealership poor service dept. Refusing to honor new car warranty repair. Very unprofessional service dept harassing female customers and refusing to honor warranty.

I bought this car in November 25 and i come back 4 days later, because i discover, i sign the wrong contract. 000,00 more them i agree. Thats the big problem to start. I went back and try to fix, but they don't even care.

Not happy see me overthrew, as the first time i set with the salesman Ebert Melo and his sales manager Ozzi Rosa.

Also i found out after the car was extremely over price, what was my problem not check before, but the contract, i sign with trust, bs i tore i was dealing with honest people. After that i cancel all the adds and is not showing in my stamens yet. Thats another one

I purchased a vehicle from green tree toyota in Danbury Ct. when I call to find out where vehicle is at they can’t tell me I find that hard to believe when Amazon can track a 5 dollar package with in seconds I’ve been a Toyota owner for 25 years all I want is a straight answer.

all I want is the truth not the runaround.

This holiday season if you get blindsided, or have a mishap be sure to bring this up as reference that Toyota is aware of the situation. Per the Toyota at the Avenues. Dark shadows and cloud markings appearing only on left side of the vehicle when driving at night.

Videos and pictures were given and shown to this Toyota service department. Hopefully they will be attached to this review. This being done after an employee at the Toyota at the avenues driven with me at there closing time when it was dark.

He stated this is a defect and advise me to take it into the service department. After a carefully evaluation of the vehicle for five days left with Toyota. Stated was test driven, had removed the left led light for inspection.

And was also told the Toyota inspector and GM got involved in…

Buyer beware Toyota does not supply even simple repair parts. My 2022 hylander has been in the shop waiting for a simple manifold for 6 months. All promises have been false

The protector shield on my Camry is molding underneath and starting to rust in SC! The dealer said no recall so nothing they can do. They did tell me that it has to have constant heat and peeled off, buffed and possibly repainted at my expense.

I’ve bought 2 new Camrys but think next time I’ll do more looking.

I purchased a 2023 Toyota Venza in September of this year I was disappointed that I received only one key fob and I did not realize that until the transaction was complete I find it is disheartening that the fob is not available with the purchase of my car but I can buy a key fob from Toyota Not only do I have to buy the key fob but I also have. To pay to have it programmed. I feel that this is not fair to consumers, and feels like a way to make money. I have purchased only Toyotas since I started driving and I feel like toyota doesn’t care about loyal customers.

Donna Buono

I had the worst experience purchasing my last Toyota which was a 2023 GR86 Premium from a shop in Clarksville Tn. I filed a complaint case number 08948805 and Toyota never called me back. I called back 3 times and they stated a supervisor would reach back out and here we are 2 months later still nothing from Toyota corporate.

This is my 11th new vehicle I have purchased through Toyota and had planned on being a lifelong customer but now I will never buy ANYTHING branded Toyota or use any service dept that is Toyota unless I have a warranty issue. They simply don't care about their customers and their experience when purchasing a new vehicle which never used to be that way.

I personally used to sell Toyota in the mid 90's and they would never put up with a dealership not taking care of a…

I took my 2016 Toyota Prius into the Dan Cava Toyota dealership in White Hall WV for an oil change and state inspection yesterday afternoon. It seemed to go fine, the service man said my car is in great condition, no problems.

Then this morning I drove to work, the car died. I managed to get it to the Toyota-certified mechanic by my office, and he said the car needs a new engine. If I can find parts at a junk yard, it will cost about $2100 for them to do it.

I called Dan Cava Toyota and they said the car has a lot of miles on it, so it's probably not anything they have done. I called Toyota HQ and they said Dan Cava serviced dept is not certified to work on cars with more than 100,000 miles, which I was not told when I brought the car in.

If I try to sue them, it will be at least 2…

I got an ad from Toyota, for Oil Changes and maintenance Sales and it had My Vehicles VIN Number on it, twice. I'm not sure if this is procedure for Toyota, but isn't that personal information that no one else can or should be sharing? I had my phone hacked and have had some security issues Lately, I would like to Complain about Toyota, and I will be contacting them about it.

I Ordered a custom tacoma four months ago with Tommy at Findlay Toyota, He said it would be ready by July- August. They never did. So I finally called them back today because they haven’t gotten back to me like they said they would, and they told me they didn’t even start building the truck yet and

I got no updates from Tommy or Toyota at least letting me know there was no updates or anything. I had to call them. Someone should’ve at least had the decency to give me an update especially when I put a deposit and was basically guaranteed that the truck would be ready at least August.

So I called again today and they told me that they dont have it in stock because Toyota doesnt build the 2023 Tacoma that I custom ordered anymore… so what was the point. I wouldn’t have gotten the truck I…

To Whom it May Concern; I bought a Camry SE 2023 a month ago. Later on I found out the Blind Spot Mirror did not come with it and it is an extra service that cost $800 to install. Therefore it made me call the headquarter and talk to one of your managers and to write this comment.

That sensor is not a luxury item. Listening to itune is a luxury. People don't not die not listenning to itune. Although it may cause an accident and death over excitement of their nonsense music that they listen to. If you want to save money for the company, cut that.

Even Ford has installed (BSM) in all of their new cars. It shows the responsibility as a company, Their reputation regarding the lives of their customers and others. I believe you should call in all of your new cars from 2022 that don't have that…

I have been a customer of Toyota, same dealership for well more than a decade. I recently had damage to my panoramic glass top of my venza. I took it to Toyota for service. They we're oddly rude and difficult throughout the quote process.

I had to leave the country, gave my email, indicating phone would not work and was told it would be ready within three days and could wait for my return five days later. I received an email indicating the work was complete and no other correspondence.

Upon return, I tried calling multiple times with no response to messages or the phone ringing. I went to pick up the car and with not only no apology but blatant, obnoxious blame, Eric told me it wasn't ready and actually cost nearly double what the quote was and signed for.

He claimed her tired calling…

Poor service whenever is due for service it took long time even I made booking one day before. My experience with Ibra W/S (Oman) only few technical staff left are available . All my vehicles Yoyota for the last 27 years, from best service in the past to poor now days.

I booked yesterday for 70,000 KM service I reported before 8 am and until 10:35 only washing was done. Poor planing with inadequate manpower I was told only 2 mechanic are available in the entire workshop. Your Toyota appointment no is 51110090. Call 25571493

I purchased a Toyota and Financed it through Toyota Financial Services. I tried going on the internet and setting up an automatic payment on line. I went through the prompts, but at the end it stated there was an error.

So this month, again I am trying to set up automatic payment. It says I have an account and I can't remember password so need to reset it. Tried for 4 hours. NEVER RECEIVE IT. Tried calling 800 874-8822. Recordings..

no one to talk to. tried all the prompts and finally get a real person. He says I need to call 866-837-6691 and they can get me in the system and set it up. Person there told me no one at the number can help me.

Said I need to call back the service number and ask for a ticket on my behalf to integrated digital experience.. called back and after 4 hours now…

AC compressor went on my 2020 Tacoma $ 800.00 repair bill even though I’m over 36,000 warranty this is something that shouldn’t be breaking on 3 yr old vehicle called Toyota about it said nothing they can do

At Edmark Toyota near Boise, Idaho, we purchased a new Corolla on August,1, 2023. We made a $2000 deposit to secure the vehicle, as per their request on July 12th, 2023. The vehicle was not yet on the lot, but was in transit somewhere along the way.

The dealership told us they would contact us when the vehicle arrived, so we could pick it up. When they contacted us via a phone message on Friday, July 28th, we were out of town. When we contacted the dealer on Monday, July 31, they told us the vehicle would be ready for pickup on August,1.

We arrived as per our arrangement at around 12:00PM August, 1 to finalize our purchase as per our agreement. I noticed that our 24 month service warrantee that comes included with our purchase was dated to begin July 17th, 2023, and end July 17th, 2025. I…

The paint on my 2015Tacoma is starting to fade. I know this is a problem with many Tacomas . What is Touota doing about this problem?

I was told I could end my lease early as I had hit the mile max. I spent the entire day hauling two small children to their dealership only to be told that I couldn’t in my lease early. I have the text messages as proof that they told me they would buy me out of my lease.

I got many apologies for their lack of communication. When my lease was finally up, I went in to trade and vehicles, I have been with Johnstons Toyota for eight years and never missed a payment. They would not approve me for financing even with a cosigner.

I’ve called at least 10 to 15 times to turn my lease in and no one has responded to me.

Roberts Toyota of Columbia , Tn.. They kept my $1,000 deposit.

I bought my car 3 month ago from a toyota dealer brand new. Got all the warranties to cover my car. Was not informed how to access my warranties and when I tried to get ahold of the toyota I bought my car from ( Roundtree Moore toyota lake city) so I could figure out how to utilize my warranties I couldn't get anyone to answer my calls.

My fiance had to call them and they answered him. A week after having my car the tire got a nail in the edge of the tire due to construction in the area I live. I went to kieth Pierson toyota to get it fixed where they made up lies about what my warranty criteria was in order to keep me from being able to use it.

They said I couldn't use my warranty unless I was within 25 miles of the toyota dealership I bought the car from. The dealer I bought from told…

Too detailed for 100 words. Called corporate to make a complaint was sent to the wrong place after 25 minute wait. Never could get back to correct place to file my complaint. I want someone to call me. (336)339-3533 Regards. Donna Howard

and something that it doesn't make sense and probably the problem is something else and I can't trust to a diagnostic that's why I complain about the quality of this system not working with above mileage and I want to solve the problem and if you need more information I provide and it's on your system please let me know. Regards

I purchased a brand new 2023 Toyota Tundra almost two months ago and about a two weeks ago while I was driving, an error message pop up on the screen asking to enter my PIN or reset my PIN. I wasn't sure what is going on so when I get home, I try to put my PIN in but nothing is working, I try to reset my PIN nothing is working.

I call Toyota the next day and report the issue. Someone is trying to help me to reset the PIN for about two hours but nothing is working so she said she will escalate the issue to the next lever and someone will get back to me within 24 hours.

48 hours gone by nobody call me. I call back and was told that the case was assigned to Erik and he has a schedule to call me on Tuesday, well Tuesday gone by and still no call. I call back Thursday, the person answer the…

My daughter bought a car from Toyota Petoria North. They lied to her about the financing house, the car had a paint job, they charged her R60000 MORE than the retail value of the car, they charged her almost R10000 for the delivery of the car but

we collected the car, she had 3 spine operations and the clutch is causing her leg and spine to pain. She only drove the car for a month. pay the car even. She has been in and out of hospital for the last few months.

the car deal and get her money back. Please help her she is only 26 years old

PICKED UP OUR NEW RAV4 LIMITED HYBRID JUNE 6TH, 2023 AND THE STEERING DOES NOT LOCK WHEN THE CAR IS SHUT OFF. THE MECHANICS AT TOYOTA OF WARREN , OHIO HAVE NO CLUE AS TO WHY OR HOW TO FIX IT. HELP, BRAND NEW CAR AND THE ANTI-THEFT DETERRENT LOCKING STEERING WHEEL DOES NOT LOCK WHEN THE CAR IS SHUT OFF.

I want to file a complaint against Autonation Toyota Thornton Road located at 1000 Blairs Bridge Rd, Lithia Springs, GA 30122. In early May 2023, I took my car to the shop to fix a squeaky sound coming from the rear.

They made me wait for 10 hours at tge shop and changed brake pads, shoes and drums. They said that they took my car for a test drive and everything looks good. On the way back my car started making a horrible sound from the rear.

I had to bring the car back to the shop the very next day. They said the brake shoes are defective and they are not right Size. They will have to order the right brake shoes and they are on back order.

My issue is why this dealer was not honest with me about the brake shoes on day 1. Why put a different sized brake shoes and tell me that the squeaky…

I had my 2004 Toyota Corolla repaired at Toyota place in garden grove,California and I was charged $596 for labor cost for a shift gear bushing replacement. I believe that I was overcharged on the labor costs I need help to resolve this issue. Thank you

Bought 120,000 warranty now since the warranty has expired I have learned that plugs and coils change at 60,000 transmission change before 100,000 timing belt before 100,000 Head gasket water pump idler pulley before 100000 and there probably more but these were never brought up during the servicing of the car now the warranty is gone and I have to pay for everything.

I am writing to express my disappointment and frustration with the service that I have received from one of your authorized dealerships, Nanaimo Toyota. In December 2021, I placed a deposit and ordered a Senna AWD XSE from Nanaimo Toyota, and it has now been one and a half years since then, and I have yet to receive my car.

Last week, I was finally told that my car had been assigned from the factory, which gave me some hope that I would soon receive my long-awaited vehicle. However, I was then informed by Nanaimo Toyota this week that the factory had canceled my order, and if I still wanted the car, I would be placed at the bottom of the waiting list, meaning that I would have to wait even longer to receive my vehicle.

This situation is completely unacceptable. My whole family has been…

I Owen Toyota 4Runner the frame is very rusty. The. Dealer is not what to help me. Was recalling on the replies frame. For few years I am stopping ask for help. I just. Don’t want to be killed with my vehicle. Please HELP ME. com.

Toyota Bentonville AR - Landers Toyota NWA @ 411 S Metro Pkwy, Rogers, AR 72758 does't have CAR WASH service working since last 4 months+.

Is this service that we expects from Toyota.

Vehicle has multiple issues, parking brake wont disengage, touch screen keeps resetting, dash alerts to window sensor malfunctioning. This vehicle is a 2022 its brand new. The dealership has done not nothing to correct the problem. I filed s complaint with toyota brand engagement however someone called listened to the complaint then hung up leaving me with a request to record the statement however no one has responded to my complaint.

OUR TRANSPORTATION COMPANY HAS BEEN WAITING FOR A FENDER FOR A 2017 TOYOTA SIENNA SINCE 01/26/23. THE COLLISION SHOP WE TOOK IT TO HAS SAID IT WAS ON BACK ORDER. IT IS NOW GOING INTO APRIL. THERE HAS BEEN NO CALL BACK FROM THE ADVOCATE FROM TOYOTA (CASE #230308000339}.

THAT VEHICLE IS VERY VALUABLE TO OUR FLEET. IS TOYOTA WILLING TO GIVE US A RENTAL TO REPLACE THIS VEHICLE UNTIL A FENDER IS SENT TO OUR REPAIR SHOP? THIS HAS BECOME MORE THAN A NIGHTMARE!!! IT APPEARS TO ME YOU COULD CARE LESS ABOUT THE CUSTOMERS THAT PURCHASE YOUR VEHICLES!!!!!!!

Terrible customer service. They hold my car hostage for 5 days without diagnostic. Contact this dealership so many times for status of repairs. No one called back to update anything. Never ever recommend this dealership!

I am writing to inquire about the complaints department at Toyota. Specifically, I am hoping to find a solution to an ongoing issue with my car. Since we purchased it, we have been experiencing inflow air noise on the left front side. We took the car to the dealer in Santa Monica, and while they confirmed the problem, they were unable to determine the cause. To make matters worse, they informed us that two other brand new Siennas were also experiencing the same issue.

As a Toyota car owner, I find this response unacceptable. I am hoping you might be able to provide me with information about a department within Toyota that could help us resolve this issue. We are eager to find a solution to this problem, whether it be a repair or replacement of the vehicle.

Thank you for your time and…

I purchased this vehicle on 2/3/2023. Today is 3/20/23 and I cannot drive my "certified Toyota," only 6 weeks or 45 days into owing it. Lithia utterly took advantage of me when they sold this "certified vehicle." They sold me a vehicle with bald tires and now, apparently a dead battery as well. I have only operated the vehicle for 45 days and the 12 volt battery is utterly dead. I drive less than 12 miles a day. Had the battery meet the "certified Toyota," standards this would not have happened in the 45 day duration.

They sold it to me with bald tires according to the Yuba City, CA dealership, which I discovered on vacation with my little girl. The Redding owner made me drive on bald tires in the biggest snow storm to hit the area in a decade, with my child in the vehicle! The drive 118…

Bought a brand new Toyota in 2018 in the Super White. Paint code 040. Am currently dealing with paint failure number 4 on a car that is barely 5 years old. Every time I have contacted Toyota in regards to a paint issue it has been like pulling teeth to get them to cover it. Literally.

Their phone center reps are ignorant do nothing to help. They just deny. And what the area rep says, goes no matter how wrong he is. The area rep who has seen issues on my car with his own eyes claims that it wasn't a paint issue.

Yet every body shop that has looked at it, including the dealership bodyshop says it is a paint issue. Now dealing with paint flaking off and as has been the typical resolution Toyota will do nothing.

Also finding out that cars older than mine are covered under an extended warranty…

Truck hit in rear end in November 2022 have bee waiting on body repair parts since that day. Paying 400 a month lease and no parts so it can be driven.

To whom it may concern

Hi my name is Michael, on Friday 03-03-23 I took my 2018 Toyota tacoma truck to Riverside Toyota Rome ga to get a oil change and to get tires rotated. On 03-11-23 I happened to walk to open the passenger door and I noticed a lug nut was missing from the passenger side front tire. At that time I did not realize that the stud was completely broken off. After church on 03-12-23 the remaining part of the stud fell out in between the hub and the dust pan. It locked my front wheel down completely. I was able to finally work it loose with time and a magnet and was able to get it removed. After getting that fixed and the wheel finally released to be able to engage drive and reverse, I decided I should check the other lug nuts. Front driver side lugs was so scarred(rounded)…

I bought a 2022 Toyota tundra April. I have had the following issues ever since. It bottoms out. When I set the airbags on high it’s great parked but once I start to drive it lowers itself. I have a 1951 chevy Sedan that weights 3,200 lbs. once I connect the trailer to the truck it’s going to bottom out and it will or could damage the truck and cause lots of damage or death to any occupants when traveling.

Redlands Toyota had issued a ticket for repairs. They found out that rear suspension airbags sensors were off. It worked for a while but they’re off again. You can check your system for all the times Toyota has had it in the shop. This has been way too long. All I get is excuses and now I have a front left brake issue. It squeaks bad and load but only happens when it s in reverse and…

I purchased a preowned vehicle on August 2022. The bumper came off 2 weeks after I took it to the dealer. They said they couldn't do anything. I said fine. Then 3 months after the coolant wasn't working along with other things, my insurance paid for that.

Now the led lights are messing up, I have to pay $1300 to get that fix. I'm paying for a pre owned car that is making me spend more money than buying a new car. It's disappointing and disgraceful Toyota.

My last 5 visits at Universal toyota has been a very bad experience, been a loyal toyota customer for over 5 years and universal toyota in san antonio texas has not been treating me right from forgetting that I was in the lobby wasting about 6 hrs of my time to leaving my car running in the parking lot and I had to search for my car, making me appointments that when I showed I was told nothing needs to be done to service employees telling me things they shouldn't before my car was even look at throughly

I bought 22 Rav4 premium last Dec. I got only 1 smart key, and I didn't received all weather floor liner and cargo liner which are factory installed equipments of my new car. I required dealer 1 extra smart key and all weather floor liners and cargo liner two months ago.

The man who sold my car to me said he will order them and call me when they arrived, but he haven't responded yet. This is my first toyota new car and disappointed.

We have purchased our brand new Toyota Highlander Hybrid 2022 from UAE. ) km the connecting rod has broken in the engine, so car is out of order after few weeks of use. Official dealer in Azerbaijan requires the full payment for the repair.

Where is the promised reliability? The car has been made in USA.

We brought in out Toyota Prius for diagnosis of check engine light. WE used a scanner ourselves and got the P0A80 code. When scheduling the service I was told that I would get more detailed information and other codes related to the P0A80 code.

I was only given the same code and nothing else. I was charged $150 plus “miscellaneous fees” and got no more information than I got from my own scanner. The Miscellaneous fees were for shop supplies and fluid top offs.

We had no fluid top off and were not told about the $15 extra fees. They did a Floor mat inspection also, I did not ask to have my mats removed or inspected. So I came out with no new info and spent $177.

I was told i need a new hybrid battery and blower. The next day I called to ask about the blower and was told my $177 would not…

I bought my 2022 Tundra not knowing I would have to pay for the remote app service. The key fob also used to start the truck. If you don’t pay for the app they take that from you also. This will factor in my next purchase.

We purchased a 2022 rav4 November. Had it for 5 months now with only receiving one key fob. Still waiting on the other key fob. Why would you furnished 2023 with both keys and NOT TAKE CARE OF THE 2022 FIRST????? MAKES NOOOOOO SENSE!! How about I take back my 2022 Rav4 and you can give me a 2023 WITH BOTH KEYS!!!!!!

I have owned two Toyotas after this , no more. PISS POOR SERVICE!!!

MARTIN AND JAN BURWINKEL

My wife brought my Highlander in for a broken valve stem on my front right side that was reported by Firestone. Was told that will take care of it due to my Maintenance Package with them.

However, they stated that the TPMS sensor need to be replaced, and would need to pay about $354. In addition, any time I need an air fix I can just bring it to them. Therefore my wife informed them to check and refill all four tires.

Both left sides were 35 PSI, the front right was at 32 PSI, with the new sensor and the rear right was at 29-30 PSI. My wife brought the car back in the next day afternoon around 3 PM after running a few errands, where I was notified that I would need a new TPMS sensor again because they broke the valve stem because of the improper cap.

I stated that this cap was installed…

I bought my toyota Camry SE Grande 3.6 at the end of 2018 and it has been very well maintained and all the maintenance is done in Toyota service centers in Dubai..yesterday I felt the AC is not working well so I took it to the Toyota service center in dubai and they told me there is a part called serve motor that needs changing and it costs 3000aed (around 700 Euro) which is extremely expensive part for me ..also the car wasn't used regularly especially during the covid 19 due to the lock down..is it common to be change parts in Toyota cars in this very short time ?

Really I need your support for this issue,by waiving this cost from me as it’s a manufacturer defect.

Thanking you in anticipation of your kind understanding and response.

Regards Bassem Ayman