Toyota

The service we received would be minus 5 +. Last night my husband was online and noticed that Galesburg , Illinois Toyota dealership had a 2019 Highlander for sale. My husband called the Toyota dealership in Galesburg, Illinois last night to confirm that they indeed still had the 2019 Toyota Highlander still on their lot.

We (he) got an answering machine, stating the hours the dealership was open. Awhile later, my husband got a call from Sumer, who worked there. She told him that they indeed had said vehicle on the lot and we made an appointment to meet with her at 9 am today.

I must emphasize that we live over 50 miles from said dealership. That’s why we called to confirm the fact that the vehicle was in fact on said lot! After meeting Sumer, getting coffee , and exchanging the…

Absolutely ridiculous sales department and the manager at middle town Toyota, in Connecticut. They are scammers or at least act like one. Sales person Otto is an asshole and backs off from everything . As soon as you sign the papers you are left on your own to fight for things that are promised during sales.

Even at the delivery they try not to put in things that were included in the price and calls for car being ready. Worst experience buying a car. When to buy another car for a friend the next day and get the things that were promised to me.

They lost sale of another car and probably I will think twice before entering a Toyota showroom again. There are other options in the markets and probably I will explore that for my friend. They lost 1 car sales, and two customers in future who…

Bought my first ever new car from Toyota back in 2017. I was 65 years old at the time. Always bought a used vehicle in the past. Was encouraged by several people to buy a new vehicle. So I did.

Decided to buy a new 2017 Toyota Corolla. Well at 2 years old a defective charcoal canister failed. Could not even put gas in the vehicle, the normal way, because it would keep shutting off, which was not only embarrasing, but a pain. So that was replaced.

Now less then 1 year later, we have the same charcoal canister, defective again. 00, to replace it again. WHAT IS WITH THIS CHARCOAL CANISTER, ARE THEY ALL DEFECTIVE OR WHAT. Is this going to be a yearly thing or what, because if it is, there will not be another Toyota product bought by me ever again. First and last.

It has really turned me…

Came in the Waldorf Toyota Dealership 12/10/19 with my 2003 Sequoia Limited Truck for a recall notice that i received in the mail. so i asked if they could take a look at my rear door hatch, fog lamps and the inside console dash board lights.

This dealership is the worst ever, They are just out to make money off people and that's bad. they pretend to be good citizens and talk good game to get you to pay a pricey bill. Rip offs. They state work that's needed and its not true, I'm really angry because They actually put a zip tie on my under engine cover without informing me about anything was wrong with it.

Tammy Kuntz states that she been knowing the tech for over 35 years that hes very Knowledgeable in what he does. oh really then he and she needs to have more compassion for the…

Called Priority Toyota in Hampton Va. as I wanted to check a part for my Toyota, I was on hold forever and the receptionist got back on phone I asked to speak to a manager which I was informed parts did not have one.

So I asked to speak with any manager in which I was informed there were none there. Upon starting to state I will be calling the corporate number I was hung up on by her. Best part is calling corporate they informed me someone from CS department would contact me withing @4 hrs and its been 4 days now and corporate does not pick up phones now, How convenient, and

people answering phones are third party handling phones which tell you they have no boss to speak to, no information on their company and told that he is just doing what he is instructed to do, transferring a call to…

The service with Toyota is horrific!!!!! Save yourself the frustration of poor service and deal with another company.. especially not darcars

I bought my son a new 2019 Toyota Tacoma and it something happened under the hood and it caught on fire and this new truck with my son's belongings in it burned to the ground , Ken Grantham at the Tupelo toyota was so rude and ugly to me that he said since I complained he was not going to help me with anything which included getting us another truck, this vehicle was new and

under warranty and nothing has been done about it, I have purchased several vehicles from toyota but because if this I will never buy another, I am driving a highlander and even purchased the extra package with it that takes care of everything when I take it to be serviced but every time I take it in I get treated real bad and

they try to Bill me and this is every time, toyota should take care of their customers…

I have submitted my accidental Yaris on 18/12/2019 .there were a lot of issues in repairing my car it was zero depth insurance .The amount of claim was submitted by insurance company yesterday but the company employees are unable to trace the amount .I am very upset and unable to get my car from last one month .Very bad experience at Toyota . Abhishek Singh Car Up32JX7111 Toyota Yaris Mobile 7408412262

I had recently had my car serviced on December 26, 2019 at Puente Hills Toyota in La Puente, California, and I was at first satisfied until three weeks later when my car battery died. It was recommended that my car battery needed to be serviced during the December 26th service.

So, I agreed to the service of my battery. So, I was surprised when my car would not start and I had to purchase a new car battery. The triple AAA technician stated that my car battery was very weak and would not be able to sustain a charge much longer.

The technician showed my the car battery meter that showed what shape my car battery was in. When I contacted the service manager, Sarah Cruz, I was basically told that the service was appropriate and that the service department would stand by their work.

Needless…

Went to Hutchinson Toyota in Albany Ga. yesterday for my last free oil change on my 2017 Tacoma. The service guy approached me and said these additional things needed to be done to the my Tacoma. I thought, well I guess these oil changes were not free, but I agreed anyway figuring it all evens out somehow.

00 dollars, mind you these are for mainly some kind of fluid in the differentials, Brake fluid c/o and some thing called Top ENG/INDUCT service. Again I thought I would eat this for my free oil changes I received there.

I got a couple of miles down the road noticed the check engine light was on, the trac off light was on and off and later on after I left there my cruise control don't work anymore. Maintenance Manager told me they put something into the Catalytic Converter that killed…

found out 2 things about the car by self discovery . 1. pressure of tyre should be higher then t back tyre . cant find t tyre jact in the car,need to ask sales dealer guy then only inform . 4.

Need to chase for car accessories which promise to be given

Have tried the dealership twice to change it so when I unlock the hatchback all my doors don’t unlock at the same time. I have a RAV4 And they tell me it can’t be changed. For this reason I will be trading it in for another vehicle.

All the vehicles that I have been testing doesn’t do this only yours

I just want to tell you about my last experience at Reliable Toyota, Springfield MO

I came in to "look at my options" with Adil. I thought buying out my lease was an "option." I went in with this in mind, not understanding or knowing that they did not want me to do that.

He also told me that if I was to refer a friend I would get a $100 dollar bonus. I proceeded to tell him that I referred a friend last year and we did not know this offer was even there at the time. He laughed it off and told me I should have gotten the money.

I did not find this as funny as he did. I do not think this was my job (or my friend's job) to ask about it, I think it should have been the sales man's courtesy to ask my friend if anyone referred him, at the time of the sale. I was with my friend at the time of…

I can not get an answer on 18003314331.what the hell. I own a Supra, want to talk to consumer advocate for case# 191-203-0867

I waited 24 hours before I wrote this review to see if I felt the same way as when this ordeal occurred. Yes I still have the same feelings as when the chain of events took place. Yesterday which was January,06,2020 my fiancée and I accompanied our sister in-law to lease a car at Toyota of Chula Vista, she is a well qualified consumer with a 743 credit score and employed at UCSD in the research and development doctorate’s department.

We were greeted by a great salesman named Marco. He was super kind took us on several test drives starting with the Corolla SE, then to the Camery SE, then to the Corolla Hybrid. After driving all of these cars we made the decision to go with the Hybrid.

Marco invited us into the sales office to run the numbers on the Corolla Hybrid and also the Camery SE,…

I always bring my vehicle in for service to Bohn Brothers Toyota in Harvey Louisiana for service,on my 2014 4-Runner. Maybe 2 times since I have been going there I did not have a problem. All of the other times have been not good.

I brought my vehicle in for my radio before an now it is gone out . Of course now it is not under warranty. I brought it back to them because they need to take care of it because they did not fix it the first time.

And I have been waiting for a call from the service manager for 3 weeks. I have called for her and left messages. Still no response. I had to bring my cell phone to them to see if It was updated for the radio and still waiting for an answer.

The technician, checkered the radio out and said it needed to be replaced. Same thing as for my door lock.…

Ang shock ko sa unahan may leak under warranty galing na ako sa service center sa ormoc pinapapunta ako tacloban kasi don daw ang repair nag pa appoint ako ang sabi sa akin verify pa daw nila don kung maliit lang ang leak di pa daw papalitan.

Customer no 889505, Dec 19. 2019 I brough my car in for regular annual check-up. 95 for tire rotation, after which I wad informed that 4 new tires were quite essential. Why was I charged for rotation if I then was advised ( and quoted) to purchase FOUR new tires?

Why not suggest the purchase before charging unnecessary rotation? I therefore decided to seek tires elsewhere and urge you to refund this minor charge on the principle. I am very disappointed after 5 yrs of service. Margrit Klein

Very rude and disrespectful customer service representative. My husband has an issue and each time he calls he is being given a different explanation by the customer. Along with that the service to his account was not processed as stated and each time to the point where he has to call in and keep asking about the deferment request on his account.

They even lied that they never received the signed agreement when the fax was confirmed to have been received. Just now at one of the customer service representative hang up the phone on us because we told her that she is telling us incorrect information.

I am not a customer of them only my husband and with his experience I will never ever buy any Toyota vehicle. They need to train their employees on how to talk to customer and resolve the…

Toyota Burleson Texas put 5w-20 in my Toyota Highlander 2005 where the service manual calls out for 5W-30. I asked why not used the oil as per Toyota Service Manual, they insisted 5W-20 should be used for my SUV. I walked them to my SUV (was ready for pick-up about 10-15 minutes ago) and opened the hook and showed them the 5W-30 on the cap. The technician paused a second then pulled out oil dipstick, stared at it then said "it looks same as 30 to me". I believed they intentionally denied the fact that the correct oil should be 5W-30

When I got home, I found that they BROKE the glove box damper and did not tell me about it. I called the service advisor, sent a picture of the broken damper. I also called the service manager and left a message about the issue. I have not heard anything from…

My name is Mr azelan use Toyota altis. I have proposal to made kizen activity under Toyota altis current model. Which at paddel door having black line mark after raining. It is cause due too paddle rubber door came out rubber stain mark.

Please help to study Dan made kizen on this matter. White purle more clear can see. After clean the black stain and after 2 or 3 day come back again. Very sure cause from rubber paddle at door.

Service department at Crystal auto mall they treat the customer very bad special the Service supervisor her name Maria should be more professional and learned how treat the customer nice?? I never come back again to toyota service again at Crystal auto mall and in the future when I am looking for another car for my self and my wife for sure I will leave Toyota because this is sham for Toyota to hir employees like Service department (Maria).and let her Supervisor for very important department

My remote connect was not working for my new 2019 Toyota Camry. It started once and I had it running for 10 mins before it shut off. One minute after it shutting off I tried to remote start it again (which I have done many times before and worked) and it didnt work.

I kept getting a pop up message that stated I needed to call you guys after multiple attempts. I called the number and followed the prompts to get me to the Remote Connect Department. I attempted to talk to a gal that acted like she was brand new.

She asked me what was wrong and I told her the issue. She asked me for my phone number then asked me for the VIN # of my car? I told her to just look up my VIN since she should have my account info in front of her.

The whole point was it was 25 degrees and icy outside and the last…

I wonder why the heater in Toyota sienna take time so long. And am believes that gonna have a lot of the customers they thinking the same me. Question from me it was. How you gonna fixed for us.?!

MY FIRST INITIAL CAR WAS A COROLLA 2016 WHICH WAS PAID-IN-FULL ACCONT# 014200925078050780.. NOW WHEN I TURNED THE 2016 CAMRY THINGS GOT UNGLYAND NOW I DONT CARE TO PURCHASE ANOTHER TOYOTA FROM A DEALER EVER AGAIN. THIS ACCONT# IS 0142009251576 AND IAM HANING PROBLEMS WITH PERSONNEL HANGING UP OR DROPPING LINES.

I CAN TELL THAT THEY DONT CARE THEY ARE REAL UNPROFESSIONAL AND NASTY WITH ME. THEY SAID THERE WAS CHIPS ON WINDSHIELD AND I SAID PROVE IT AND ALL THEY DID WAS SEND ME A BLACK AND WHITE PHOTO COPY.

SO I SENT THEM A COLOR PICTURE BEFORE I TURNED IT IN AND I NEVER HEARD FROM THEM AGAIN. HORIBLE CUSTOMER SUPPORT! PLEASE HELP ME . OBLIOUSLY I HAVE PURCHASED 4 TOYOTAS IN THE PAST 3 YEARS. IAM NOW DRIVING A 2017 4X4 TOYOTA NOW.

CAN PLEASE SOMEONE HELP ME WITH THIS MATTER THAT IS NOW…

Dear sir / madam I have been using Toyota products since introducing of the innova on 2005, recently I bought Innova crysta in which my experience with the product was little disappointing , the tyre quality was so bad which got depreciated on 20000 kms and brake pad must be changed every 10000kms. I request you to solve the problems as soon as possible I am getting paid for brake pads every single time when giving for service.

Not that any of the Toyota apps were any good in the first place; but one app I did use on a regular basis was the weather app. eu to subscribe to weather". Of course no information as to the reason why so I called the local customer service line.

After 20 mins and speaking to four different people I am duely informed that the licence has more than likely ran out and I would have to pay a subscription for each of the apps that are no longer active. 99 per year!!!

An app that costs nothing on any Smartphone. Maybe I didn't read the small print that these poor apps were only being lent to me for a time period. Toyota, what a way to treat customers in this day and age. The system is useless.

Only message I see on the screen is "We are trying to rip you off while offering a poor service.…

MY husband is 79 years old and has had head and neck cancer and 4 strokes in the last year. He went into the dealership at Payne motors in Harlingen Tx. looking for a SUV. THey took him for a ride,In less than three hours he came home with a VAN and not a SUV. 2020.

They had maxed out our credit cards putting it all $18,000 on them. I guess we are to pay the high rates of interest credit cards charge and now we can not charge anything else on them. WE are senior citizens who need to use our credit cards to live.

HOw are we to live now? They did not even put my name along with my husbands, which all car dealers ask about, You know both names should be on the title. THey only gave him four pieces of paper which you can hardly read and no where does it say paid.

We live in Iowa and they…

Dear sirs, I am owner of Toyota previa year 1993 live in Israel At the time there was a campaign that announced a 1 million km car without changing a motor, last month when I reached the 1 million km , a lot of reports and articles were made on myself and my car in Israel , I was very disappointed to see the the local dealer did not reward me with any significant reward not for my fidelity nor for all the media and press that were made for the benefit of Toyota. ( only a membership in a non significant club)

Please pass my message to the responsible director,

link to one photo https://images.app.goo.gl/udVQ4Za4gPCLbQt9A

thank you

Rami Gmliel Herzelia, Israel

To Whom It May Concern:

I am writing to you today in regards to a Toyota Highlander LE Plus I purchased from Hendrick Toyota in Apex, NC on Friday, 12/6/19. While the sale itself for the most part went okay, once the sale was made, things went downhill. When I arrived back in my home state of Pennsylvania on Saturday morning 12/7/17 with the new vehicle, I checked with the DMV regarding the process of getting the vehicle titled in PA. I was informed that the dealer should have given me a temporary registration document and a temporary tag for the vehicle which they did not. I basically drove home to Pennsylvania from North Carolina using an illegal PA plate (the plate from my trade-in vehicle) and had no proof of ownership for the vehicle I was driving. Had I been stopped by the…

My fortuner on service of 20k is bubbling While braking on 90-100 km speed.there is no machine available for routing of wheels. On first attempt they get routing done outside the showroom.still problem is same again and again they are doing same thing on my vehicle under warranty.very poor service

Toyota Prius plus 2019 (also was the same in 2013). I fold the mirrors before parking the car but when I click the remote to open the door, the mirrors unfold EVEN IF THE SWITCH is in the "fold" position.

Then, when I start the car, they fold again but this is too late - this is a "bug" in the programming. I fold the mirror because I park close to the garage wall, and expect them to stay folded till I drive away, but they open when I click the door opener and the right side mirror hits the wall.

Just today I was at my local Toyota dealer for some maintenance on our Rav 4 . While waiting in the waiting room I heard a car start and was soon followed by the very distinct smell of exhaust fumes.

They had started a car on the floor to move it outside, while people of all ages and children were in the room! When I went to a suit and asked if that was a common thing to do? He said we do it all the time and went back to his computer.

The second suit, I asked for a moment in his office to express my displeasure about this practice and was met with the same comments, we do it all the time. Do you REALLY think that is an acceptable practice?

I bought one dealer used car from South Morang Toyota on 30th November. At delivery time Talph and David the sales person assure me within couple of days the registration of this car will be updated in the vicroads system.

After one week when the registration was not updated I meet with them and inform them that the registration of this car is not yet updated on the system. They explain its vicroads fault better you go to vicroads office and solve the issue.

Accordingly I went there and Vicroads customer service check and confirm me that the registration( Wrong plate) and vin numer does not match. They advise me to go to Toyota and they will help me. Accordingly I came to Toyota but I got very bad behalf by Ralp.

Now they are telling it will take 4 more weeks to update. It shows their…

2018 CH-R 65 miles car transmission gone and if we fix cost $12000. Only 2 yrs car how transmission gone and Toyota not fix because over 60000 mileage & we have no money to fix extra $12000. That mean we total lost. We need help.

s.roy

Zero are the stars I would give them. My son was in accident I called since with a concert of why his airbags didn’t ploy? The agent in charge of my case was a total dictator !! Accused me of being rude when I tried to ask a question.

They don’t care about anything other than your money. I’ve never felt so disrespected or belittled. I will NEVER buy another Toyota. I don’t care about a vehicle I care about my son.

2018 Toyota CH-R transmission and car is total lost only 70,000 miles. If Toyota not fixed we have to go consumer complain and go to court . My phone number is 662-6404296 and email id is skroy9@aol.com.

s.roy

Iv purchase new toyota CHR, paid in cash, actually two vehicle's. Problem iv notice is that enterier in chr that am using non stop have some deficiencies, like front right side air bag plastic looks like it was shooted once its not at the same position as left side. Also rear door bottom plastic is not in same line as oposite side.

Collected my new Corolla XSE last monday after my wife purchased the Corolla Hybrid last July and was really happy. My Corolla XSE came with 157km delivery and i added 50km in the past week. We live in Victoria, BC so for the winter months normally, wet, cold icy road conditions.

making me very hesitant and nervous about the handling of the car. Having driven my wife Corolla Hybrid over the same road under same conditions her car performed very well and her car is fitted with Yokohama tyres. My Corolla XSE is fitted with Dunlop 5000 Sport tyres which have been described by the dealership parts manager as dry performance tyres.

Had i known the Corolla is only useful for 6 months of the year in the dry i would not have purchased the car!! crazy and irresponsible I making this review and…

I have book vehicles from Toyota sharayu dealer. 000. 000 rs but they didn't gave me anything like receipt. So now I am going to consumer court for my further process. My cont no ±91 8888886816

The Toyota service department in Johnson City TN. is awful. I have purchased and owned 6 Toyota's over the past several years and I have had them serviced in Kingsport, TN. and Corbin KY. I currently own a Toyota Tundra and a 2019 Camry.

My granddaughter has taken the Camry to Johnson City TN Toyota twice and experienced "rip off" both times. This summer she went in for new car service (15,000 miles) and the service department billed her for a front end alignment.

The car was essentially brand new and did not need an alignment!!! The cost was well over $100 and that is with the "free" service that comes with a new Toyota. Just today, she took the car in for service (25,000) but was slightly over and they billed her for almost $100 for a standard oil change!!!

She is a young naive female…

Took my car for 30 000km service, received sms ( Enjoy FREE 26-point safety check and get 10% off labour & 20% off service parts PLUS R100 fuel on every booking.) LOGAN at Darrenwood told me wrong message was send to customers, I then asked why ddnt they send the correct message to customers after realizing they send wrong message?

He left me, went to call the Manager who was suprised. LOGAN asked for my contact details which he took wrong asked me to sign, I realises my cell number is not correctly recorded. He raised his voice asking me if I think he cant hear properly?. I told him his attitude is stinking, no customers servie, treating people bad. He mentioned to me , he is working with 100 customers a day. He left me again, to call the manager who assisted me.

To Whom this may concern,

My complaint is regarding a sales representative deliberate lie to make a sale. I wish I understood fully and wasn’t lied to about the life changing decisions I made when purchasing my highlander. The sales representative name is Betty Byers. I came in with about a year and a half left on my lease. I was leasing a camery at the time. I wanted a bigger vehicle, 4 runner. I was not able to get into that yet. A better sales person would have simply said come back after your lease agreement. Instead she implied, getting a highlander and carrying over the negative equity from the lease. I didn’t full understand that this would decrease the value of my car over time, as I would always have this negative equity when trading in the vehicle. The monthly note was…

ive been in sales before the first thing that brings a co. down it's service and autoland Toyota won't see my business ever again be careful out there buying pre owned Toyota not everything it's what it seems

On three different occasions I have contacted the toyota if Murfreesboro on bill rice over a sunvisor for my 2013 toyota taucoma all three times I continue to be lied to with we will get back with you with a response im trying to purchase a part for my vehicle I do not appreciate the way I have been ignored on this matter especially the amount of money I paid for this vehicle and its features.I appreciate any assistance in this matter!

Thank You

TheresaPrater

My complaint is on Ed Morse Toyota on Federal Hway in Delray Beach FL. I recommended a Jerry Wolf who leased a car about 2 months ago. Ed Morse offers a $200 finders fee which they call “ A Bird Dog “...

My neighbor Jerry Wolf said he worked with a Salesman, who is no longer there I’ve been told and another salesman or manager named Shawn Hossain ... I myself am on my 4th leased car from Ed Morse and have received a few Bird Dogs of $200 each over the years.

Last week I called Shawn Hossain , who by the way leased me my current Camry and previous Camry. Shawn told me he’d look in to it... I had to call him back because he never did get back to me as he said he would.

He told me to hold on he’d be right back , which he did and spoke rudely and down to me and told me that I won’t get that…

I am writing to you to recall all 2006 Toyota Corollas. My husband had one of those and it burst into flames after a crash. 100% of his body was burned.

Please recall all of these cars, as I don’t want any other family to be destroyed like us. It is a fault of the car model that it ignited immediately after a crash.

If you have any question please contact me, 9167619323. Gulalai

I am a loyal Toyota customer for 17 years and have bought 4 Toyotas Camrys since 2002. Starting on July 1, 2017, I bought my new 2017 Toyota Camry with 4 years of scheduled maintenance from Jerry's Toyota Dealer in Maryland.

I have scheduled maintenance service on 3/3/2019 but I was out of state for more than a year during that time and was unable to come that day. In September 2019, I came back to Maryland and immediately scheduled the maintenance on 9/25/2019.

When I arrived at the dealership they told me that because I missed the scheduled maintenance on 3/3/2019 they cannot provide me the service and voided my scheduled maintenance for the next two years. I am very unhappy because since I only missed one scheduled maintenance on 3/3/2019, the contract of my upcoming two years of…

I imported my car Toyota Corolla luna 2019 from ireland. The licensing authority has advised to change the speedometer to Miles/hr. No toyota dealer offered me any assistance. I am having flaire up of back pain due driving other cars.

My kids are getting taxi for schools daily. The insurance are not offering any quotes as it cannt be registered in uk will dial in km. The customer services Toyota ireland /uk local dealers are not of any help. My 30thousad euro spent on a car I cannt drive. It's really disappointing.

The finance department made me to pay 17 thousand euro in one go as I decided to stay in uk. Is that how a long standing customer is dealt with. Feeling like customer support is playing with me and don't want to offer any support to facilitate any thing.

I just received my 60,000-mile service for my 2017 Tundra with VIN: 5TFUW5F12HX5*****. The service at my surprise was covered under my Service provider insurance? My last 5 Service Managers had me paying cash for each of the services (25,000 miles).

After this last service, I received my truck without the Skid Plate Bolts. As I received service at many locations; Lakeland Toyota, in Lakeland, FL, Miracle Toyota in Haines City, FL and Toyota Butte, in Butte, MT. I am unable to tell you what location failed to return my Skid Plate Bolts to my truck but it was a Toyota Service provider.

I expected professional service from Toyota to take care of my expensive purchase but was deeply disappointed. I have lost all trust in your professionalism and maintenance teams. I can always receive bad…