Trader Joes

Dark chocolate 73 % Your new batch. Not so good. My guess was s you changed suppliers. Purchased in Peabody mass . Usually shop fairfield ct. 59 years old shopping since Fullerton Ca in the 80s

Love TJoes

I went to trader joes in Saugus with my 3 and 6 year old children. The kids were touching babies by the registers, touching things, getting out of the carriage, like normal kids do. So the manager walks over andsaid”out, get out” that is the most disrespectful thing you can say to a mother with kids.

You don't know what this mom has been going though all day. As a women she couldn't uplifted me and say “its okay, things will get better, they only kids” but instead she chose to kick my children out as if they were Dogs.

She was wrong for that, and trader joes need to do better. I shop at trader joes every week, I don't ask for free groceries, all I ask for is respect and not treat me as if I'm a dog or my kids are dogs.

When I tell you she was yelling at my kids and me to get out, it was…

On7/21/21, I was trying to pay for my purchase by Chase Bank card. You mashine under # 12, had been rejected my payment about 4 times. I became suspicious, and went to Chase and the bank manager check my card which appeared to be absolutely in a good condition.

Moreover, I was told that your system was not working properly, cannot wread the card. Its gave the client a very hard time. This is not the first time when the cashier was not able to provide proper transaction due to misfunctional system.

Spoiled item. - Turkey club wrap I bought the item at Marina Del Ray store on 7/4/2021. It was totally spoiled and I disappointed the bad quality on the holiday.

I love TJs! I shop at the Plainview NY store and the Westbury NY store.

However many of us in Levittown NY on a community app, would LOVE if a TJS came to Levittown, this is my complaint, that there is no TJs in our community and a surplus of places which went out of business because of the pandemic. I guarantee you if you came to Levittown, you would get thousands of shoppers that live in Levittown and the surrounding communities! Please come!

m. There were scores of young people throughout the store. When I asked the cashier if senior hours had been discontinued, she checked and said no, whereas, as I said, there were many, many more young people in the store shopping close together.

She said she would say something to her manager. I then asked the person outdoors who was monitoring the situation and was advised by him that as long as the customers are at permissible levels, they let non-seniors in. I find this to be unacceptable and think that the young folks have figured out how to avoid waiting in line.

As a senior, I am immunocompromised and was quite uncomfortable walking through the store with scores of young people close by. Either have a senior hour or don’t.

I had bought the Trader Joe’s Mac and Cheese Bites and it claims that there are 10 pieces in the pack but I only received 9 pieces. I can show you a locution to prove it as well but for some reason it won’t let me upload my picture. My email is monkee3@gmail.com

I love TJ's. The clerks are helpful and pleasant, the products are excellent. Have never had spoiled items. Only item out of stock was during the height of the wuhan virus and that was Balvenie Scotch. Understandable. TJs is far superior to other gracery stores.

"Fish rots from the head down": abysmal conceited discriminatory personnel - abysmal conceited discriminatory management as of neo-days!

I came in and bought that protein pancake mix! Opened the pack and there are worms in it! I have never experienced something like that so gross

Upc 0096522 10/13 19 Trader joes habanero lime flour totilla. They are making them smaller, looking to make money stretching dough? Or mistake. I could not make the sandwiches I like cause they didn't fit Please send explainstion

Women bagged my food put in on floor then When I said something she did not say anything did not apologize. You dont put people's food on the ground disgusting. When we were done she did not say a word not thank you goodbye nothing.

Then the girl running the register behind her they smirked lovely experience. I can't believe how ignorant. I never will shop her again . I I really loved coming her before. This was not a young women either she should no better!

My husband and I could not believe this there was no one in line and not one thing on her register cabinet absolutely no reason at all for this.

To:Complaint department I come to TJ's once or more a week (near my work) to get things for myself and my staff. (they have 30 min lunch time so I can do things as a manager they can't) I get along with most of the staff except one really grumpy manager.

My payments are in check so I remind the cashier not to hit the credit card button. If they do the amount is not recoverable on the screen. The cashiers are of a good nature and smile, but the manager looks at this as a threat to his staff.

I have avoided making purchases when he is around just to avoid his caustic attitude. Today as I made my purchase by check as I was leaving he told me "not to harass his staff because I will soon be on my way out:" I believe permanently banned from this location.

This is a rude thing to say to anyone…

I was at TJs in your Pasadena store at 467 Rosemead today (May 8) when I was almost hit by a child about 8 yrs. old on skates that pop up out of her shoes who was with her little brother about 5 yrs.

Her father was on his cell phone and I asked him to tell his daughter not to skate and he said it was OK, she wouldn't hit me. I asked one of the employees to tell her not to skate which he did but she skated anyway.

After I checked out, I talked to a supervisor behind the counter and told him and suggested that he post a sign on the door saying no skateboards or skates, including the ones that pop out of shoes. He said they would rather confront the customer.

This doesn't work as when I told the girls father, he said it was OK. Obviously you can't teach common sense, and you really need to…

As I was cooking some Trader Joes turkey bacon I noticed a piece of plastic half and inch in size protruding from one end of a strip. I contacted Trader Joes but they never responded. You would think that a corporation such as Trader Joes would care about the quality of their products but this clearly isn't the case.

I have really lost faith in their products and encourage others to go elsewhere for their groceries.

This location is at 5639 Centennial Ctr Blvd. in Las Vegas. Store number is 098. This complaint is towards a store manager. What a shame.

I would like to share my experience. Actually I’m speaking on behalf for my daughter, who is a 15 year old teenager, and my Husband. On April 30, 2019 they had items to return. My husband stayed in the vehicle, our daughter went into the store to exchange her items. Now as a loyal customer. We know what are the return policy. According to my husband. The store manager was very rude. He would not have my daughter exchange her salads, and on top of that. He said, my daughter had to pay the difference. I don’t understand how he, as a manager would not know Trader Joe’s return policy! My daughter told her dad of what happened. Off course my husband was…

I am thoroughly disgusted right now. I bought a bag of Sugar Snap Peas yesterday at your Walnut Creek store and was eating them today when I look down to grab my next pea and there is a dead caterpillar or larvae in there. Are you kidding me!!! coli in them?

Do I have to contact the news, this is ridiculous. If I get sick Im going to the news you can count on that!

I just tried to get some coffee when I was yelled at not to reach behind the counter. so I put the paper cup back and was yelled that I already touched that and still wasn't offered any coffee so I walked away and mumbled ass hole.

a few minutes later the bouncer look alike came back this time with another guy telling me I have to leave the store for being offensive. Wow ok trader Joe's not a problem will never step in your store ever again.

But I can't help feeling that I was discrimenated against and that these two were seeing me as a white hater when I'm actually a pale Hispanic.

I’m so angry at the store on metropolitan avenue in queens. I was waiting in line with a heavy basket and I saw someone was open so I went to the line. The guy just said no to me. So I went back to where I was and then one of the workers there who was not on register told all the people behind me to go in front of me.

I’m so angry right now. That store is ridiculous and way too small. You should fire all those dickheads and put some actual nice people in there.

We were at the store in Kansas City, Mo. on Feb 2nd. The one on Ward Parkway. We go their when we visit my son who lives in KC. We usually buy quite a few different things when we are there.

This we got some wine, noodles, whoopie pies, some crispy cookie thingy's and someTrader Joe's Macaroni and cheese. The macaroi and cheese also says Wisconsin Chedder on it. I don't know if you have ever gotten any complaints about your Mac and Cheese,but it was the nastyist I have ever had.

We cooked two boxes, the cheese took for ever to blend. When all said and done, it tasted horrible. There was a next to no cheese taste to it. It tasted more like the noodles had been dipped in a cheese water.

Before I go on, I do know how to make macaroni and cheese from a box. Yes I did drain…

I am very frustrated and disappointed in the Trader Joe’s store on LosGatos blvd. Los Gatos Ca. Both the cashier and Management were very rude. I’ve shopped atTrader Joes over 15 years. I spend a substantial amount of money each visit.

I like this Trader Joe’s for the great teamwork and personal attention their staff portray. Saturday, January 12, I encountered a very rude condescending staff member at 9:30 am. The store had been open 30 minutes. You would think staff would be fresh and not tired at that time.

I was in the 12 item give or take some because only two other cashiers were working and it was slightly busy with people with a lot of groceries. I never use this lane unless necessary. I grew up in a Catholic family where guilt is a prominent characteristic. I believe in good…

I was at the trader joe's on college near rockridge Bart and I simply had a question regarding the new soft pretzels that Tj just introduced. I simple said to the two mangers in the separate part of trader joe's and one person started treating me and talking to me badly and I was like, hey I'm just trying to relay some info regarding pretzels and he was very negative and defensive.

He did not suggest to go to the TJ website and give my suggestions he was just kinda a jerk saying he was not responsible which when I spoke I did not project he was responsible. He was I don't care leave me alone.

He had brown hair and was male and to the far south of the TJ. Then a nice TJ person comes up to me and I was like the manager guy was kinda a jerk and she instantly said that's impossible and I'm…

Date: December 28, 2018 Day: Friday Time: 7: 30-8:00 p.m. Place: Trader Joe's Store

I was stopped two employees and a uniformed security for no reason. I never cause a problem at the shopping mall or any Trader Joe's market or store. This is a second incident at this store. I have not entered the store since last Christmas to purchase a bottle of white wine for a salad. This time to purchased a bottle of red wine and a wine opener. I was asked to leave because of a problem six months ago. I was told this was the manager's request. I have to complaint to the Better Business Bureau.

To purchased two items for less than $15.00 is not much. But to travel to another store after 8 pm. take time on a Friday night. The manager is mistaken. I came to shop and leave. Make the clear to the manager…

December 28, 2018 Stones town Galleria San Francisco, CA.

I came to buy a bottle of Charles Shaw Cabernet Sauvignon and a wine opener. I always buy clothing there in the early morning. I never shop during the evenings there. Tonight I was escort out/ told to leave by management.

My report to the BBB as a consumer complaint. Trader's Joe said, I cause a problem 6 months ago. I been shopping there during the day. The evening to buy is a problem. Never cause a problem.

Herman Jones Local 2

Hi there,

I've been a client at Trader Joes since 1990 the Trader Joes in Pasadena. I was fairly new to LA. I'm a natural colored skin by God Haitian women. I am grateful to see Trader Joes growth all over the Nation including Brooklyn NY. I was there recently and I could not believe the line around the corner. What a joy, I thought, to be from California,

I was there when the La Brea store opened I know most people at the Rancho Park store, the Claremont store ( at the opening was there) and remember the days when every person working in the store ( La brea) knew every wine and could then inform the customers about the wines. An example is the Blanc de Blanc) comes from the Champagne region (my family Gousse origin) and so on. It's because you had wine tastings for the employees after…

First, I love Trader Joe's and their products and stores.

However; whoever is conducting your third party audits for your produce procurement should be audited. , called Greenthumb Produce which supplies Trader Joe's stores with a number of FF&V items. Sadly enough, this company has a number of food safety violations, EPA violations, EEOC issues, Uncontrolled insect infestation in the food storage area, a number of undocumented workers, Doctored quality control paper work.

I have a number of products, that I've developed which are being sold in your stores today. If you would, could someone give me a call concerning this matter. You can reach me at 714-499-7828 I have a great number of video's and photos of these stated violations.

I came from a unusually stressed week and decided to get a few items on my way home. (about 8:15 PM 8/31/18) Got my items and was in line through the cashier. He was new and made a few minor mistakes and I teased him a little and he knew I wasn't showing any animosity toward him.

Perhaps I was a little louder than I should have been but then the bearded manager came up to me and loudly and firmly stated that I don't want you saying those comments in my store again. Not that I said anything vile or obscene.

What was said is not important but I am a manager in Biotech and even I faced something like that at work, management will never aggressively antagonize a person. As I was trying to explain to the manager, both I and the cashier knew all of this was in jest, he threatened if he ever…

TO WHOM IT MAY CONCERN, I CONSTANTLY PROMOTE THE TRADER JOES PRODUCTS TO THE SENATORS IN THE BRONX+ OTHERS. I NEVER STOLE FROM YOUR STORES, BUT WHEN DOES EXCHANGING FOOD FOR FOOD=STEALING? SINCE THERE AREN'T ANY TJ BRONX LOCATIONS, I ROUTINELY COMMUTE TO VARIOUS MANHATTAN LOCATIONS TO DO ALL MY SHOPPING FROM THE NEIGHBORING STORES NEXT TO TRADER JOES + I SPEND $160-$200/ EACH VISIT EVERY 2WKS.

IT'S VERY DIFFICULT+ PAINFUL FOR ME TO COMMUTE WITH ALL THE SHOPPING BACK TO THE BRONX, BC I'M PHYSICALLY DISABLED + ON CRUTCHES + I PHYSICALLY CARRY EVERYTHING IN MY GREGORY 75 L BACKPACK. I ONLY EXCHANGE THE FOOD THAT I'M PHYSICALLY ALLERGIC TO.

IT'S VERY DIFFICULT FOR ME TO RETURN THESE ITEMS BACK TO THE STORE BC IT'S PAINFUL TO WALK CARRYING THESE LIADS WITH MY DISABILITY FROM IMPROPERLY…

june 27, store #540checked out 10:49:12 for home delivery. m. m. no door bell ,knock on door, or phone. three items ruined,24 bottle waster impossible to carry. /m. Am simplifying runaround for all hours of numerous calls and aggravation it has caused me.

have not ordered food delivery since

To whom it may consern:

i tried the chicken marsala with mashed potatoes, I followed the directions on heating and tried to eat the chicken which was completely or totally grizzle and supposed to be chicken breasts my garbage disposal even had trouble grinding it up. I think your quality control is way off on this product. I shop at Trader Joes at least once a week and this is the first time I have been disapointed.

Thank you, Paul Orenstein

I arrived at Trader Joe’s in Sandy Springs, GA at 850pm and one of the employees stopped me at the door and said they we close at 9pm but it was still 10 minutes left. Another customer was let in right before I got out of my car.

If you close at 9pm then you should keep your doors open until then and not close early to accommodate the workers wanting to go home. I realize you want to get off on time but sometimes you can’t. I was frustrated and had to go to Publix who would have let me in even if it was 8:59pm. Very disappointed customer.

I've been trying to buy the Pear Tarte and the almond biscotti for months now and have tried several stores in vain. Please bring them back if they have been discontinued.

I went into Trader Joes's today to purchase a cucumber and rarely do I go there for one item, I selected to cucumber and proceeded to the register to make my purchase, The cashier said that the price was two dollars plus change, I asked her what was the price of the cucumber and she stated more than what the shelf tag was.

I told her I would go over and check the tag again. At that time I saw one of the managers and told him about the register price and the shelf price. He walked over to the produce section with me and checked the shelf price and looked at the other area where the organic cucumbers were and said that the cucumber was in the wrong section. 69.

Not really knowing what was going on I proceeded back to the register where I had to stand in a lengthy line and was told by the…

Hello my experience took place at Trader Joe's located at 1280 W Broadway, Hewlett NY. I visit this store often and 97% of the time I am completely satisfied, except when I encounter a Jamaican Dreadlock Cashier, name unknown. This man seems to have a huge personal problem with me when I visit the store, he goes out his way to be rude to me in a very inconspicuous manner, at first I thought it was my imagination until my recent encounter which was today, 12/13/17.

I went in to the store to purchase my favorite items, and when I saw him, he was carrying boxes, I noticed him from my peripheral he was aiming towards me causing an uncomfortable space for me, so I, out of quick reaction, moved quickly out of his way, he never said excuse me, he just proceeded on to his cashier and called the…

For the most part my experience over the past 10 + years have been good at Trader Joe's in San Francisco, CA(from the former Westlake Store to the now present Stones Town Store, which is where my complaint originates) My complaint is that today at opening time(8am) they did not have the bananas out. When I inquired about the bananas being missing to a checker, he told me to go to the back and ask.

When I inquired (to 4 people) about the bananas missing the customer service did not happen. Perhaps, they did not know how to respond reasonably when a customer inquires about products. They need to be schooled on customer service........ I like Trader Joe's and I expect better service......

I was surprised that TJ now sells its 1/2 gallon milk in plastic jugs rather than the long tradition of waxed cardboard. When I politely made this observation to my Indianapolis store manager he told me that TJs is not meant to be a one stop supermarket...meaning buy your milk at another store! Oh great...use more gasoline just for milk so I do not have to use a non-recyclable container...both bad for the environment!

Dear Whomever,

I do not want the REDUCED GUILT POPCORN REMOVED FROM my ESSENTIAL shopping list i.,e., Menu @ Trader Joes!! Additionally, RETURN: CHICKENLESS CRISPY TENDERS, TO SANTA FE STORE!! Don't know why & what you are thinking????

PLEASE RETURN THESE IMPORTANT ITEMS

On this date 8/25/2017, store opened 8 AM, only store in Baton Rouge. Had been a customer of Whole Food since opening in BR over 10 years, started to give TJ a chance. Returned bad beef and milk helped by manager on duty at this time of morning, I did not get his name He instructed me to get what items I wanted since not getting any more meat or milk from TJ, the items total a little over the total of bad products I was returning and

he asked for the difference, so my response I did not see any items that came close to what I brought back, so he stood there no response, then I told him, I came at least 15 miles to return the product and you asking for the difference, I am getting hot under the collar at this point, he did not response, and I added I was sure he would not treat a white…

Please take this report very seriously and ANONYMOUS for our Safety.

We live near of TJ in Gaithersburg, in State of MD Maryland, Since it open we are as a Large family there customers. I am a mother and have 2 sons they also walk to that shopping center and they go to TJ most for candy and chocolate. Recently I notice they are acting strange. My husband and me work very hard to find out what is going on and we find out they are smoking street drugs. We want to know who sale it to them, finally with all the trick we used my sons said there is a guy work in TJ he is employee in TJ sale it to them, then we had to find out who is that employee and finally my sons start talking. We do not know his correct name and they call him ( MKLY ) and he is originally from West Africa and he is sailing…

i was robbed today 11-12-16 at Trader Joe's in El Cerrito Plaza of my I phone 6S as I was looking at flowers, my purse was in the food basket near the front of the basket. The area was very small on the right hand corner of the store where the Orchids were located, and as a result I was unable to get my basket close to where i was looking at flowers, and that is where my phone was lifted from my purse. I didn't become aware of the thief for about an hour later when I had to make a phone call.

I was at the check stand at 14:24 I called the store and asked if security cameras were available to try and spot the thief, and also drove back to the store and was told the camera wasn't able to see in that area. I shop a lot at my Trader Joe's and really fell very badly that something like that…

Several years ago when I found out that I had a wheat intolerance, I checked all my local grocery stores and bakeries but could not find a bread that I could stomach. A friend suggested Trader Joe's Gluten Free Multigrain Brown Rice Bread (purple label, not turquoise), and I was saved.

Today, I went to TJ's to buy my week's supply of Rice Bread. It was gone. When I inquired, I was told that it was no longer available--it was discontinued. Over the years I have lost various of my favorite products from the TJ shelves, but rice bread? This is impossible! It's bread for God's sake--not some specialty food! What's next, milk and eggs??

I am hugely disappointed in your choices, Management! I understand that the customer is not the most important target in your decision-making. The profit…

I've been a Trader Joe's customer since 1980. In the last 8 years or so, I've been more and more disappointed in their business practices. Specifically, I now always run into items that are either discontinued or out-of-stock. It used to be "never" and now it's "always". Discontinued items are the direct consequence of Trader Joe's buyers bleeding suppliers to death. They would rather discontinue a product than pay the manufacturers a reasonable price. Potato bread didn't disappear from TJ's shelves because the world ran out of potatoes.

Everybody agrees it was a hot-selling product, but there wasn't enough profit in it. I enjoyed TJ's pear tart for many years, until it was discontinued. It so happens that I know the French supplier (Panem Ile-de-France) and had an enlightening discussion…

I am so upset that the company has decided to stop selling the "Chipotle Flat Iron Steak". I was counting on it for my annual 4th of July party. I went to two stores and both managers informed me that the company has stopped selling the product.

They also said they don't know why it was discontinued since it was a very popular item (SKW#091474) and that it was hard to keep on the shelves. I know this to be true since i would always have my wife take whatever was on the shelf.

I hope the company will reconsider this "terrible decision" and reinstate this product. Until then you have lost this customer. I will try to locate where this steak is being sold and change my shopping habits. If you should start selling this product again please contact me at my e-mail address.

We want to complain on the cashier who was very Disrespectful and extremely Rude. He overcharged the bill and when I told him was missing change,instead to said excuse me. He gave me a nasty face and a careless attitude ,like "go to hell" with his hand and plus wanted to make me do the line twice to give us the change,We spend a lot of money weekly at the Trader Joe's, after this unpleasant situation.

I don't think we will came back again.

Went to Trader Joes around 7pm - Plano, TX location - I don't live near here - its a special trip for me and with my schedule it's only about twice a month. I didn't buy a huge amount of items - I bought 11 items - nothing bulky everything would have fit in one bag... this was the end of the day for me - I had been super busy all day ... I was given my one sack in my cart - told thank you have a good day and left... the cashier ran out to my car and brought me by bottle of water - he said here you forgot your water... it wasn't in my bag it wasn't in the cart - I hadn't seen it ... I said thank you - my mistake at that point was thinking that was all I was missing! I got home - a 25 minute drive and realize I am missing half of my items!

I called the store - am I on my way back up there..…

Every time I look for something, it has been discontinued. Last one was Soy and Flaxseed Spicy Chips. Veggie, Corn and Nacho are there, I found out spicy were discontinued. 2 other products ( one w/ strawberries and one with 5 layers) have also been discontinued.

No mention in Fearless Flyer. " Why and what gives?

2016, between 6pm. - 6:10 pm. I had planned to shop Trader Joe's@72nd street. There was a long line of folks waiting. I came directly to the front to speak with the Trader Joe (female) employer who was in charge of the line.

I'm wearing a medical (Podiatrist direction) walking boot due to a broken metertorsal bone on my left foot and asked if I can come in and not wait on line? I'm consided temporarily Handycap. She said to me "No I'm sorry, I can't let you in". This was extremely upsetting!

I phoned my husband/car to pick me up. Please know i am a very good customer and shop Trader Joe's, on a regularly on weekly basis. - "l'm familiar with most of your staff and they're all the best, with one exception".

Apparently looking at spices and seasonings at Trader Joe's is considered to be 'suspicious' activity, as it is the second time I was under surveillance for doing just that. At the Trader Joe's in Sunnyvale, CA, I was looking at the various spices and seasonings, reading the ingredients because it is necessary to purchase a low/no sodium product. I became aware of a Trader Joe's employee keeping his eye on me as I did so, and subsequently left the aisle. When I returned a minute or two later, the same employee was standing exactly where I had just been, studying the rows of spices and seasonings. This is now is the SECOND time this has happened to me, when looking at spices and seasonings!

It's amazing that Trader Joe's doesn't realize that this sort of thing puts someone off shopping at…

I opened my Five Spice Chicken and Asian Style Noodle Salad, took the nut packet out, and noticed a long black hair curled up on the wet dressing packet. Unfortunately, I was eating this salad for lunch. I am a social worker and have minimal time to eat.

I was forced to throw away the salad and had to go hungry for the remainder of the day until I was off from work. As a social worker I am to be present with my clients however I was unable to do so with a splitting head ache from being so hungry.

The item number for the salad is 61604702. I hope with me telling you about this hairy problem, others wont be subjected to similar circumstances.

This rating is for the way the corporate headquarters treats their most devoted customers. I have been through a lot with them. I gave them all my money for years. This company is very secretive, it is notoriously impossible (and was for me) to get help with any problems.

My issue is not with the stores but the corporate headquarters. I don't trust them enough to shop their all the time anymore. Only in emergencies. do not expect even the tiniest modicum of respect or help from the corporate headquarters.