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Twitter

1.3
176 complaints

Address

795 Folsom Street, San Francisco, CA, 94107

Customers are primarily frustrated with unexplained account suspensions where they cannot view the offending content or understand why they were banned. Poor customer support with no phone contact, delayed or automated responses, and inability to resolve issues compounds the problem. A significant portion of complaints alleges political bias against conservatives and inconsistent rule enforcement, particularly regarding verified accounts and celebrities.

Common Issues

45% (58)
suspendedlockedno explanation
30% (38)
no responsecustomer serviceno phone number
20% (26)
conservativeRepublicanbias
10% (13)
deactivatedelete accountcant cancel
15% (19)
double standardothers not bannedverified accounts protected

Complaints

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Steven Boyle

Mar 25, 2015
0

This has being going on for two years i thought it would fade away but it has not,I have made a official report to the police, I am a former british and world international boxing champion, And i think that is one of reasons that this has been happening, This is effecting my entire life their are a lot of people that read this and

take it for fact,I have been depressed for the last two years. I cant walk down the street with out them making derogatory remarks about me. I will be taking legal action if this harassment does not stop.

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Will Haines of Basingstoke England

Feb 13, 2015
0

Will Haines of Arnold, Missouri has put in my email address when setting up his twitter account. ) and I can't set up my own twitter account. I can't contact him, can I? Twitter, please ask him to use his own email address.

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