Uber

Please repay me ilaid a complaint as you deducted from my account without me using your services. Fucking thieves. Mother fucker pay me back.

Uber charged me for Uber One and I never signed up. I called my bank to report the unauthorized charge and removed my card from the Uber account. I was later charged on a different card for the same Uber One service.

After contacting Uber customer service several times, I got no response except them telling me I was charged. I’m report it to my bank and cancelling my Uber account.

Sadly, Uber doesn’t care about their customers because you can’t reach a support person online by phone or otherwise!

I submitted my application to deliver for Uber Eats and have been trying to clear my account for 4 weeks. I passed the background check 3weeks ago and submitted all my documents. My account is blocked. I called customer support more than 12 times and when I requested to speak with a supervisor I was put on hold the hung up on twice.

I have no reason to be put through this type of anguish to become a contractor to deliver food! I'm appalled with the level of non human interaction that is fueling the American Economy. I'm 43 years old and can't believe how disrespectful and rude people can be when your doing your upmost best to me a productive working citizen.

I chose Uber Eats because of the flexibility of the schedule due to the fact I'm disabled. In return I have had to fight an up hill…

My complaint is that you have your Drivers going to pick up and drop off people on Pennsylvania Ave instead of the actual designated spot in Escondido which is actually located oat 255 North Elm Street in Escondido it's a Medical building. So people go in and in the front of the Building not the side or the back or the alley .

So when they ask for a ride to be picked up its to be picked up on Elm Street. Not somewhere else in Escondido 92025 So this needs to be fixed. Stop expecting people to outside on the side of the building instead of out in front of the Building is where everyone waits to be picked up at on 255 North Elm Street Escondido CA 92025.

I'm the Driver and I have an alcoholic customer Harrasing me, threatening to lie on me and to get me fired, he's sending me creepy weird messages. He's needs to leave me alone. Who do I contact.

I recently requested and was given transportation services by an Uber Driver. During my ride, I accidently left my whole set of keys in the driver's car. I immediately contacted the driver through the help function but he did not respond so I contacted the help support desk through the chat feature and after 29 hours of back and forth chatting to get my keys returned to me.

There was still no return or reply from the driver.

However 24 hours after reporting my missing keys the driver was contacted and reached by a lost and found support agent and was told that he would contact me when he completed his current trip. but he never contacted me even though he was informed that he had the keys to my home and I was locked out and needed to get to my insulin to prevent my blood sugar from…

I was assaulted in the dark with my back facing a rider and I have a police report. Uber fired me for reporting it to the police, blocked me from emailing or calling, and is refusing to provide contact information for their legal department.

It is simply not safe to be a driver for Uber. Not only that, but you will also be punished for trying to protect yourself if heaven forbid this happens to you. Your family members are not safe driving for Uber.

Hi, I am writing to you about Hertz office in Kent. I came to rent car. Service is so terribly. Taking too much rent and do not care of customers. send someone to check their customer service. I did have reservations but still could not get car. You can check reviews also. I saw reviews but still needed car. I will do more social posts also and will inform consumer services about their service. Please work on it.

Uber Seattle Kent 26454 Pacific Highway South Seattle (kent), WA US 98032

On Dec 23 l was charged fare 15.80 regular X5 and was charged 89 $.again on 23 Dec was charged 36$ for the same distance this time x1.5. Rudely on my complaint they refunded .80 cent.A slap on my face.

Was cancelled on 2 minutes before my Uber arrived to pick me up making me 20 minutes late for work. Can I have compensation or something?

This is possibly the most disturbing experience I have ever had with a company I'm nit even signed up to. They keep taking money from my account. I have cancelled my card and secured my account THREE TIMES. My bank has been helpful but dealing Uber itself was like being in a dystopian nightmare.

Uber is becoming my nemesis - the stuff of nightmares, seriously. Be so very, very careful with this company. Never get an account (I didn't) or pay for a single trip (I did), it might turn into something horribly serious.

I used Ubereats and food never arrived. I contacted the restaurant several times but nothing was solved. so I contacted uber eats live chat, and they said they can't help any order cancel for a refund. and I kept asking abt this issue to resolve, few min later the assistant just left the chat room. What the hell?

Right away I cancel my membership of uber eats. what an unprofessional, they don't care about their customer. Disgusting experience.

wanted to work with uber and they stole my personal information. my ss was compromised and my email was hacked after applying for uber eats. after it was confirmed by one of their phone agents that my background check would be delayed due to the compromise, they no longer would give me any information about the process, kept putting me on hold and no supervisor would get on the phone after repeatedly asking.

Now they would not give me a name, ID of the persons I am talking to, or the ID number for the recorded phone call. she never gave me any useful information to help with the uber compromising my personal information.

I feel that under is selling social security numbers and other personal information to other companies. anyone wanting to work for UBER should be very concerned about…

I booked and had a confirmed trip with Uber to the airport at 4 am to catch a 6 am flight. The booking was confirmed but the following morning as I'm waiting for the driver the trip was cancelled by Uber.

This caused an expensive problem for me as I now had to drive to the airport and pay for parking for 4 weeks while I was in Europe. Tried to complain the next day and now, today I have returned home and tried once again to complain but Uber help is absurd.

there isn't a category for my issue and since there isn't a category I can't submit a complaint. Way to go Uber! No problem if you can't hear about it.

I was charged 25 by uber cash ive never taken a cash uber in my life and the 3 times customer service responded it was clearly a.computer generated response cause twice they said the same thing something abiut i owe fir a trip in 2019 then y was a new card charged my card was stolen and they basically say oh well

Took ride 11-27-21 at 11:44-11:58pm the driver did not ever out mask on and I was only going less mile away and by time I realized he wasn't going to put it on it was too late I was nearly at destination. I contacted uber through the app and no one will help I want a complete refund back immediately I felt unsafe and liable to get sick.

drivers wear mask and your driver was not following safe policy. I need a refund I'm a good customer and use uber so much and if I can't get my refund u will lose me as your customer. All I ask is for my refund as I felt unsafe and he wasn't following policy.

Driver confirms ride then cancels. This is extremely inconvenient for the passenger who needs to be somewhere in a timely manner!

I am a driver and wish to remain anonymous. I wasn't going to report this but it kept eating at me and my conscience got the better of me.

I have heard drivers talking about doing this but I had never seen it done until the hours between late Saturday night or early Sunday morning. I noted it on August 22, 2021. I was behind what appeared to be a white 4-door sedan on Tyndall on the UofA campus. (AZ Lic. CEY8914) The car must have been crammed full of UofA students. Before the vehicle moved on I am assuming it was a student with a back pack coming from the apartment building who approached the driver's window and spoke to the driver for 1 to 2 minutes It appeared as if something was exchanged by hand between the student and the driver but I could not tell if it was money or anything else.…

Customer service rep named mark was rude and never helped me with my problem and just hung up on me and Uber also blocked my account when I had confirmed to them I was the person using the account and now I can’t even drive or make money when I got no other way of making income

Had a issue with one of your drivers she is now banned off the site your driver did not pay attention to signs on property , she tried to drive thru a exit when its posting for all guest to check in on the visitors side i had to run out and stop her ,i work a check in site i have to check in 100 or more people a day she cannot drive properly and couldn't maneuver her car to back out to check in with me then

wanted me to stop doing my job because of her neglects and not paying attention to the signs , she yelled at me infront of the visitors i was checking in even the visitors was like she's rude and entitled she is banned if she ever come back to this property she will be arrested, the after yelling at me cause she felt i should assist her and baby her when she caused the whole issue ,…

I've been a victim of identity theft and my debit card was entered and used by the account created by whoever stole my information. I waited on hold with customer service for almost 3 hours and all I got was a rep that asked me 2 questions and told me ten minutes which turned into 2 hours. I finally hung up. Completely unacceptable customer service.

I want UBEr to know that I will never use their service again for a ride to SFO airport. They cannot be relied upon. I booked an UBER for 04:00AM pickup several days in advance. At 03:45AM I got a message saying "No Drivers are available". What the hell? This is unacceptable. If UBER can't guarantee a driver then they should not offer a service to reserve a driver. I was forced to drive my own car to SFO, and not preparing for that and parking and trains, etc, I was forced to park illegally in order to not miss my flight. When I returned three weeks later, it cost me $925 to get my car out of impound and pay the ticket. Thanks alot UBER.

\Ken

I'm so fed up with this trash heap of a company, im constantly ignored by their drivers. there is no repercussions for drivers to ignore the same request over and over there NEEDS to be PUNISHMENT for drivers constantly ignoring requests over and over. this is unacceptable.

I received a message from Uber that a driver reported that I wasn’t wearing a face mask. I am over 65 and always wear 2 masks and open my window in an Uber car. I contacted Yber to dispute the report and got ridiculous and irrelevant responses.

Now if I want to use the app, which I avoid, I have been asked to provide a photo to verify that I am wearing a mask. I feel I am owed an apology and certainly will not comply with this unfair request!

Uber trying can drop a customer anytime before they arrive after waiting for them to be on they way. If I ask a customer cancel my order ride I am charged $5, but I wait 10 mins for Uber and then they drop me and connect me to another Uber I gotta wait another 20 mins. I say if you not going to come, don’t select pick up rider.

When I ordered a ride, it connected me and disconnected me from 5 different drivers. Before I actually got one. The first driver was 6 minutes, send was 12 minutes, third was 16 minutes, forth, 18 minutes, the fifth one was 20 minutes, last one was 25 minutes

I had to cancel an uber ride. I had never done this before. I contacted the driver and he accused me of lying and just trying to avoid the 5$ fee ; I didn’t even know there was a five dollar fee.

I had a very hard time trying to figure this out and in the meantime another uber driver called. By this time my original ride had shown up and I was already at the doctors office. I am recovering from hip replacement surgery.

I even tried to get someone in the doctors office to help me cancel the second ride. She couldn’t do it either. Whatever. I think the original. Guy was called Sebastian. I REALLY DIDNT APPRECIATE BEING CALLED A LIAR AND A CHEAT.

Why should I ever use your company again?

Second driver in this mess. Larry was courteous. I will use LYFT in future. I have only used Uber less…

00 for wrong pick up location after the location had changed and was confirmed. The driver still came to the wrong location which I had used for the morning drop off. Driver was to pick up my son at another location. , Newark.

I am incensed that this happened and I was charged.

NOVEMBER 12 AT 11;30 PM OHARE FIELD WAS ON MY PHONE BEGINNING TO LOOK FOR RIDE , WHEN A MALE PULLS UP AND ASK MY FRIEND AND I IF WE WANTED TO TAKE AN UBER. HE TOLD ME IT WAS A BLACK X RIDE.

THERE IS NO WAY I WOULD PAY TRIPLE JUST TO GET HOME. I FORGOT HIS NAME BUT HIS PHONE NUMBER 833 259 0342. HE IS DOING YOUR COMPANY NO FAVORS. THANKS MIKE FINNEGAN 5845 N NAGLE CHICAGO MY PHONE NUMBER IS 773 551 8048

Uber driver is on drugs and carries a gun. I have complained about him several times but no one has called me or email me back on it. Don't they give a drug test or background check on their driver's.

I don't understand why they would want any people like that. and Uber hires him. He is a danger to people and I think it is a matter of time before something bad happens.

Uber driver Ben Chambers is a drug addict and a convicted felon. i went to get in his car and it smelled like marijuana he turned to look at me and white stuff was on his nose . I assume it was cocaine or meth I didn't get in.

Found out later he was fired from Lyft for not passing a back ground check. I don't know how these people get a job. Uber just let's any body work there!!!

Uber never picked me up at 4am as scheduled. Notified me at 4:30a no cars in area. Drove to LAZ Parking lot to get a ride into the airport . Arrived at 5:15 but missed my flight. you verified my pickup all the while until you cancelled.

You knew or should have known the ride was not available to pick me up well before hand but failed to contact me I had to reschedule my Flights and business itinerary but my seats and cabin class changed. I am meeting company agents in Buffalo and will advise them of my experience with Uber and advise them Not to do business with your company.

Good Day.

I booked an uber on Sunday evening for Monday morning at 9. am from OBLower Rd, Mornigside, Sandton to OR tambo Johannesburg. The cost expected was +- R300.00. as we have used it previously. I was shocked tobe billed R 699.02. Given the fact that there was no traffic. which I find is a ridiculous fare.

Disgruntled . I will go viral .

thanks.

Sureya Ganesh

Earlier today, 7/18/2019, I "tried" to schedule a ride to take me from my home to Sherman Oaks. I entered the destination address and time followed by the entry of my debit card. A few seconds later, a message advised me that my card is declined because Uber doesn't accept that form of payment. So Uber doesn't accept debit cards or some debit cards? This, by the way, is one from a major online bank.

I next re-entered my reservation and paid by PayPal. The system accepted that entry but it did not finalize my reservation. When I checked the record on current rides, the page was blank. When I tried for the third time to schedule a ride. the "schedule" field no longer appeared and instead a message informed me that Rudolfo (I don't recall the name with certainty) could be at my home in as…

I was charged $5 cancellation fee for an Uber ride that I did not generate. No request from my phone was made for a ride. I was riding my bicycle on the opposite side of Wilmington NC. I want my $5 back in bank account please. I do not want Uber to self generate a ride for me. 07/09/2019

UberX Subaru Forester FFE3698 $5.00canceled Receipt 3500 Converse Dr, Wilmington, NC 28403, USA 3410 River Rd, Wilmington, NC 28412, USA 3410 River Rd. is a boating marina that i have not every visisted. 3500 Converse Dr. is a North Carolina State Employee Credit Union that i am not a member. Me and my bicycle where precisly at this address, 1602 S College Rd, Wilmington, North Carolina 28403 when i was notified of an Uber ride coming to pick me up.

Thanks for all help in this matter. Dan Patterson

your driver called to tell me he was cancelling, i was waiting to go to hospital, had the neve to say NO CHARGE.used uber in past @ this address no pro.

On the 6/8/2019 I accidently left my glasses in the uber vechile and the drivers says she still has thembut she is refusing to drop them off at the Drs.Office where she picked me up at.I really need my glasses.To buy new ones cost 235.00 and i just can't afford them right now.I am Henry White in Seffner,Florida @ 813-381-4128

Friday July 5 2019 an Uber driver (The DRIVERS NAME IS ARSEN and the car he was driving was a Black inifinity model QX60 license number 8FWK229) was called to pick me up from Urgent care in Venice California at 11:15 Paula the receptionist at the front desk from the urgent care walked with me to the car to help me get in the car I am disabled and on a walker, The driver got out of the car and opened the side door and I asked hm to pull closer to the curb because I couldn't get into the vehicle the way he was parked, Paula The lady that had assisted me to the car put one of my shoes in the back seat of the car,, The driver then

got back into the driver seat and pulled away very fast leaving the side door open which struck my walker making me lose my balance which cause me to hurt my legs…

I took an auto ride on 22nd June, registered no. 7719205694, for which I paid the amount in cash. Later I get the notification that u have not made the payment and the amount doubles up and shows due. Have also tweeted Uber support but no response till now.

Chargeing extra money more then 300 inr after reaching the destination

Today I booked a cab in chennai. My driver was in different trip and his drop point was the next building of my pickup point.

I asked him whether he can come in reverse and if not, I will come but it will take time and if the time reaches beyond 5mins,i won't be paying waiting charge since it was not my mistake.

My driver cancelled the trip and I was charged 30 as the cancellation fee... What logic is this?

Being a pregnant lady, this is completely a stress for me

Number used :91-9445637559

I needed an Uber for my son and found a Uber phone number online. This was my first time using Uber so I gave them my credit card information. They were a no show and they went on an unauthorized $3000 shopping spree with my card.

I tried to contact Uber. Customer Service SUCKS!! They responded with a automated email that had nothing to do with my complaint. I will assume the crooks are stealing credit card information from other people because Uber and the police are not interested in stopping them.

This complaint section is just a sounding board and I don't expect to hear from Uber.

On 13/06/2019, at 09:31 AM, i have booked a ride with uber.. Driver name is bhadru.. he is cheating uber as well as the customers.. He is saying that please cancel that ride and pay the amount to me directly..

on that day, after booking the ride, he came to me and asked how much is the amount shown in the uber app.. i said 272. He told me that i will cancel that trip, please pay that amount to me..

as i was in a hurry, i said okay.. my friend picked me up midway between the source and the destination and i paid the driver 220 rupees.. after few minutes i have received a message that i have been charged 163 rupees by uber..

i have called him and told the entire story.. but after that he is avoiding my calls.. i don’t need ant refunds.. but i want to teach him a lesson.. and sorry for the…

Dont drive for this company, beware. They will lie cheat and steal from you and then leave you holding the bag when you get into an accident and damage your car. Such a scam of a company, I don't know how they've lasted this long.

My 82 yr old father was picked by Uber at Old bridge, NJ he was to be brought home to Irvington, NJ, the driver decided to go through Staten Island, NY and now the fare is $30 dollars more than was originally quoted when I requested the ride. I have tried over and over again to contact Uber customer service but It's impossible.

Car was unclean, AC not turned on or not working. Music in a foreign language. 25. 77. I made several Uber trips during past week and this was definitely the worst trip.

Double payment: I overlooked that my payment method was set up on credit card. While Uber charged on my credit card, I also paid in Cash to the driver. I would like to receive my money back and the service charge that was added to my actual travel cost. Sincerely, Runa Laila

Sir, The estimated fare shown at the time of booking my ride on 14.06.2018, 12:05 am in maruti suzuki swift desire, driver-Sumit from Malviya Nagar to ITC Welcom Hotel, Dearka, New Delhi was around INR 265/- . But my billed amount was INR 412.32.

Kindly adjust excess amount in my next trip.

Regards, Arindam Handique 8627961970

Driver Name : Subbiah N Car : TN72BZ4690 Tata Indica This happend on 14th June morning.... This Asshole was coming to pick up but was standing just at the distance of my eyesight but din come to pick me up....

Wen asked he said his passenger was sick..... Am a Doctor myself and I offered my help..... Instead he started cutting all my calls.... Is he a trained person to treat sick people or is he the only person trained to help others.....

I was made to wait for 15 minutes and that fucker made me cancel the cab so I was charged for that...... If this is the kind of servce ur providing then am suggesting my friends not to use Uber ever.....