Victoria's Secret

62. THE STORE WAS CROWDED AND THE LINES WERE EXTREMELY LONG I GAVE THE CASHIER A HUNDRED DOLLAR BILL. 38. SHE SAID I ALLWAYS GIVE MONEY BACK BEFORE I HAND TE BAG , I SAID AGAIN MAMM YOU DID NOT.

I ASKED FOR THE MANAGER WE EXPLAINTO HER WHAT HAPPEN SHE TOLD HER MANAGER SHE GAVE ME MY CHANGE THE MANAGER SAID WE WILL SHUT DOWN THE CASH REGISTER AND CHECK IT OI TOLD HER I WILL WAIT. 38. I TOLD HER I HAD NO REASON TO LIE BUT I WAS EMBRASSED HUMILATED IN FRONT OF ALL THOSE PEOPLE IN THE STORE BUT THAT WASNT THE WORST I NEVER RECEIVED AN APOLIGY, LAST YEAR I SPENT OVER ONE THOPUSAND DOLLARS IN YOUR STORE I HAVE FOUR GRANDDAUGHTERS WHOM ARE 20 AND

UNDER WHOM LOVE YOUR CLOTHING MY SISTERS AND INLAWS SHOP AT THIS STORE BUT IM DONE BECAUSE SKIN COLOR DONT MEAN YOU ARE A LIAR LIKE I TOLD HER I HAVE…

I've been buying bras from victoria's secret for years, and was never aware that some bras contain some type of oil. I had an oil stain on my blouse a few months back but didn't know it was my bra that had leak.

until it happened again with a different bra is this oil toxic? we should be aware of whats is put into the bras!!!!!! very disappointed and ver upset! I threw the bras away so i have no images to attach.

I hope to hear from someone soon.

Poor customer service! A corporate supervision Tonya was also rude trying to place the order that they dropped 3 different times! Bad new for this company if they continue to operate this way. Customer since 2009

70 After paying and leaving store I had the feeling that I’ve payed a lot of money though all were at reduced price or promotions; making story short I went back to store as I didn’t leave the mall . It took me 60 min dealing with 3 employers and a supervisor they found out that there 5 items were added to my bill that I never had.

One of the cashier saying that I had ithem earlier, though i nev had . I asked for supervisor to handle. I asked them to check store Canera . I had to explain Again & again . Plz someone understand exactly what happens

Went into Victoria secret over the weekend at the strongsville Ohio location. I had a hard time finding a specific pair of panties I was going to buy. I went up to 2 workers and waited for them to finish there convo with each other so I can get there help finding them.

They never acknowledged me which did frustrate me, i could have said exuse me would I be able to get some help but I didn’t want to interrupt and they seen me standing there looking at them. So I want on to the next worker who was folding clothes.

Again hovering over her and looking at her waiting for help. I heard her speak into the walki talki peice saying I don’t know why we are just standing around if you guys want to get home start folding clothes.

Then went on to fold and straighten up. Never asked me if I needed…

I never received an order that says shipped on the 4th per Angel the representative in customer service. Being that she was very rude, kept placing the phone on mute and over talking me i requested to speak to a supervisor and she denied it and kept speaking loudly house she won’t transfee me! No package and rude service

Well let me say bad bad bad I have to say there girls there are bad excpt ed one Kristin is the only one how is with u time in that storage a good girl good worker good person will be u frien d she is in a place where jealousy is I would being her candy day good job to her but the boss did not go for that my visit where stopped because I'm kindness and showing love and commatioon to one of the girls the others girls got very jelosey of me because I only came to she Kristin i want to keep this in mind Kristin is great she will help u the others girls are not good bad news they only cAre about money money money greedy girls want everything I tried to get Kristin a promation they did not like that either gratefully going to this store at the Deptford mall in New Jersey glouster county New…

On 8/17/18 my fiancé and I were shopping at Victoria's Secret at approximately 5:30pm. We went with the intention of purchasing several new bra's and underwear - and who knows what else!

As we walked into the store, 3 Associate's were chatting with one another and barely acknowledged us. After walking around, I found the style of underwear I prefer, but could not find my size. When I asked for assistance, the Associate's behavior was very curt. She abruptly pulled open a drawer and stated; "You'll find what you want in here!"

I responded, stating that I had already looked through that drawer and could not find the particular style I cared for. Once more, she rudely responded; "You just might have to move some of the underwear around to find what you are looking for."

By now I was not…

I can not believe Rapture was remove from your store. The lease you could have done is let your customer know before you did something as crazy as this. OMG

00 you would receive a pair of socks and a purse. the sales lady put the socks in my bag but not the purse. i called as soon as i got home from shopping that day and looked in my vs bag and the sales lady forgot to put the purse in my bag.

i called and told them they forgot to put the purse in my bag and she took my name and said if i came in by the next day they would give me the purse. you have to realize i don't live close to a vs store and had to make another 80 mile trip to get the purse they forgot to put in my bag.

when i got up that morning to make the trip cause the sales lady forgot to put the purse in my bag it was snowing about 2 inches. when i finally got to the store and told the lady at the cash register she looked at my receipt and said it shows she rang the purse up and…

If there were any way I could rate the Victoria's Secret in Oxford mall with less than one star I would. The manager (Faith) asked a young lady to leave because she was black. Obviously an African American woman came in and was caught shoplifting.

The manager then approached two black women that were shopping and asked them to leave. She did not see me and I did not want to be embarrassed so I left before I could be told. In the past I have spent a lot of money at Victoria's Secret and I feel betrayed.

I haven't been profiled in a long time and it does not feel good.

On 19th January this year I purchased a $100 e-gift card from Victoria Secret for my daughter which she hasn't been able to redeem. After waiting several months for the items she wanted to come into stock she tried to use the gift card at the online store but it seems that after she selects the items she wants from the website there is nowhere to input the card details. She tried using the live chat facility and was told to access the website from a desktop computer rather than an iPhone which she has done without any better result.

I then sent an email to customer service explaining the problem and was told that the gift card balance could not be used at the onine store and we must make the order online using a credit card and then apply to customer service for a refund. I explained that…

00 and the associate was very nice and helped me. The following day I came back to return merchandise that did not fit me and exchange for a different size. The associate was very rude and told me that I picked them all out in a very annoying response in front of the manager on duty.

I asked her which are the ones on sale and again, she responded very rudely. I am an Angel card holder for three years now and I feel that your customer service on that particular store sucks. I will not go back to buy from Victoria Secret and I will tell my friends and family to stop going there.

They are very unprofessional, rude and they should not be working on that kind of profession. Thank you for your prompt response regarding this matter!

I have been buying underwear from Victoria's Secret from the age of 14. I am now almost 23 and the last couple times i have gotten underwear the material is thinner and seems to not hold up very well. I always put my panties and socks in the same wash, in cold water and use a gentle soap. Holes keep popping up, the seams tear, or the lace rips. I would like some one to explain to me why this is happening. Am I doing everything right? I even fold my panties in a square like the girls do in the shop when i put them away in my drawer. Your underwear is not cheap.

I would like to continue to shopping at VS but i haven't been very impressed with the overall product. I can't wear your bras because I have very large breasts but I buy my panties there because it makes me feel sexy and they don't…

I went to Victoria's Secret in West Covina mall a few months ago I wanted to buy some bras I had them measure me in the fitting room and bought 4 bras the next day I put one on and it was way to big. So that same week I took them back with receipt in hand I told them the bras were to big and would like to get them in my size they were upset with me and

measured me again I got an even exchange at the same time I wanted to return a bathing suit that was given to me for my birthday which by the way was still in the birthday bag with the card given to me it was to big and just wanted to get it in my size that's all the manager Tracy came out and started yelling at me at the register and said with a ton of customers watching she said there was a limit of what I could return with or without a…

I purchased some bras and body spray. The bras clasped in back broke only wearing it once and body spray pump do don't work. Shop here all the time.

I originally called to report about the bra making me itch. The customer rep was treating me like crap. I want my money back, nothing was said about returns.

I visited the store in St Joseph Mo Last night. I needed to be measured. The only person on the floor was a young man. I didn't want to be measured by him. I was never ask if anyone could help me.

I had to ask to be let in to try on. The young girl at the counter didn't offer to help either. I had a coupon that I had found online. It was for an additional 20% off a sale item.

She told me that coupon was bogus. It was a retailmenot coupon. I took it upon myself today to see if I could find it elsewhere, and I did. I think she didn't want to mess with me. Very disappointed in the service at this store.

I have never had this experience at any other VS stores, but will think twice about visiting this one again.