Waffle House

First they had half the restaurant closed off and all the tables on the closed side were dirty with dishes, half eaten food, ect. There was only 3 people working 1 cook and 2 waiters/waitress. People were leaving because there was no place to sit.

I ordered a deluxe chicken sandwich and the bacon was hardly cooked to the point it looked boiled and the sandwich had no tomatoe and lettuce on it like it was suppose to. Asked them to recook bacon and then it was almost burnt but more edible then previously.

My hash browns weren't cooked properly either and this is not normally how it is... usually the food and service is great. My sister had two egg breakfast and she had a simular issues with her food... Bacon and hash browns not cooked properly and 1 egg over cooked and 1 under cooked.…

I just had the worst experience in eating at a restaurant in my life and it was at the Waffle House at 3180 Norcross -Tucker Road, Tucker, GA 30084! My rating for this experience is a minus five. I will be 90 years old in May and have eaten breakfast, lunch, and dinners in at least 6 different countries and over 3 different continents. There was no caution of wearing masks before and after eating! I had to ask the waitress, wearing no hair covering and dreads, for simple items like a knife, salt, pepper, and breakfast condiments. The restaurant was not crowded and yet it took forever to get a waffle that was 3/4's cooked. There are very nice Waffle House restaurants here in Georgia and I have eaten at them. Thumbs down on this one!

Stan Leacock

Waffle House in New Albany Indiana. The waitress, April, went out of her way to insure we felt unwelcome. We sat and waited , eye contact made, no greeting or menu until we requested menus. Waited again and had to REQUEST she take our order!

Cook called our order up but April was way to busy on her PERSONAL phone to get up and get it.

Finally she finished with her phone and delivered us COLD food. Order wasn’t right either. NEVER once asked if we needed anything, actually never spoke to us! April and another worker spent majority time complaining about how busy they were, they weren’t busy.

Grumbling were they the only restaurant open today. Apparently wanting to go outside to smoke was a priority over actually waiting on customers. Had to ask for check. I had my hand out to take it and…

I’ve been going to Waffle House for over 25 years and received the worst treatment today. The waitress acted like she didn’t want to clean the table first of all. 2) After 4 minutes, she came to the table and ask “What do you want? “ without a menu.

3) She gave me plasticware while everyone else had regular silverware. 4) I was in there 30 minutes and she never came back to my table. I normally leave a $10 tip, but I l ft her nothing. Then she got an attitude and said you have a nice day.

I will never go back there again. African American girl , light complexion with glasses.

I work on Gunter Air Force Base here in Montgomery Alabama and have visited store #1197 on Congressman Dickinson Drive numerous times while at work.

However, on March 25, 2021 at approximately 1:15 am I walked into store #1197 and immediately thought something was wrong. There were three employees in there, ALL of them was sitting in the far corner of the restaurant on their "Phones".

I sat down at the counter for about what seemed like an eternity, but in all actuality for about three minutes. For three minutes I sat at the counter looking at them, while they were just sitting there on their phones like I didn't even exist.

The whole time I'm thinking what the heck is going on in here. Are they open for business? Are they closed? What's the problem? Then I noticed after about three…

So this is the 2nd complaint for your location in Thomasville, NC. I tried to call in a to go order, but no one answers the phone. My husband then goes to the restaurant to order and was met with a sign on the door that they’re only accepting to go orders with the phone number listed.

Now how ironic is that? Our local Waffle House has the worst service I’ve ever seen anywhere! It never gets better. I don’t know what to suggest, but this place needs to be cleaned out! Find new management and maybe offer better compensation for the employees?

Go up on prices if you have to, but do better!

The lady cooking at the grill very rude made our visit very uncomfortable rude as hell to other employees and the other employees did nothing but gossip about it very unprofessional my wife and i will never go back to that restaurant this was at the Lancaster ohio store

I got to the location in Baytown TX Storrs 920. I'm waiting for a seat so the lady started cleaning my spot a bar then her friends walked in stopped in the middle of cleaning my spot takes her friends to a table clean there's then came back to clean mines.

I walked out because I felt like she feels her friends comes before anybody else. I didn't get her name but all I know is that wasn't right. I was there 5 minutes before them

I come in Waffle House all the time are usually have a good experience but lately it has never been the same I work for mini years and I’m sure somethings have changed but I know things that should not have change and people working together as a team is one of them I come in a lot overnight are used to come in the morning then

I seen one of my favorite people that I used to know that work mornings Rolisha also known as Roli no no rolling for a while now I know she can be feisty sassy but she’s a sweetheart and a very hard worker she’s just confirm or should I say try to be by the book I see her helping people all the time trying to help the servers to make things right now I was there for a while waiting for my food and

it was busy and mistakes were being mean and no one was taking…

Hi I come to Waffle House a lot the last few nights I’ve been coming have not been good at all tonight was even worse it must’ve been short staffed or I’m not sure but I sat and waited for my food for a while I watch how things operate it and it is not like it used to be their servers fussing with the cooks one example I believe her name is Linika how she communicates and

talk to the cooks very bad I’ve watched her call food then double back because of a mistake but she did not take responsibilities for her mistakes I’ve seen her do this a few times then blame everyone but herself I watched a male cook his name is Jason how are you talk to another female cook her name was Roli seen her in there a lot she’s a pretty good cook I heard you say I’m trying to work on my attitude I’ve heard of…

I starting calling Waffld House around 1130 pm. At first no one answered, i tried a couple more times then I got answering machine. I decided to just go by there They only had 3 tables. Not even busy. I then go home.

Its about 300 am I called Waffle House again. A lady a answered the phone and she was very rude. She finally got my order, told me to be there in 12 min. Twelve minutes later, I go to the cash register.

I stood there for ten minutes. No one speaks to me. At this time there was 3 tables in the dining area. I went go my car to call them and of course no one answers thd phone. At this poing, i just left.

I have worked as a server for 25 years. I understand how restaurants work. I understand that if…

, grits undercooked and so was waffle, tea had stuff floating in it... scrambled eggs were runny, hashbrown's were crispy burnt... the people there just goof off. will never go back again...

Visited the Rosenberg location today and was absolutely disgusted with a certain waitress that was using unprofessional language and dirty dancing where all the customers could see her.. I actually took a video of this behavior .. the rest of the staff was pleasant the manager even turned the music off when I asked..

I love waffle house but professionalism was not a key factor for the waitress this morning.

The Customer service was very rude,inattentive, and beyond unprofessional! The food was gross and very inaccurate to what was initially ordered. I will never return there as long as any of the above issues are inaproached or completely just changed.

Crowley,Louisiana. Joe the " boss " is very very rude. We were going there very often. Not anymore. Tables were not bused,had to wait to be waited on. I proceeded to give cook our order and the boss " Joe " said he couldn't cook it,until we were waited on.

These workers know us,as we use to dine in alot. Well thank you Joe for taking business away. It wasn't the employees fault,they are to scared to speak up. I feel for them. Thank you for listening to a former customer.

One of many former customers, at the Crowley,Louisiana location.

I went to Waffle House for dinner on August 8, 2020. I first went to the waffle house #1257 on Cincinnati/Dayton rd. I was really surprised to find it closed. I have been eating often at Waffle Houses for more years then I care to count, this was the first one I have ever seen, only open 7am till 3pm.

I then continued on to waffle house # 2068 on Cox Ln. I should have known something was wrong when I saw the grill look like they where Making charcoal on it. There was no one behind the counter, a older couple where ready to leave and had to yell for someone to take there payment.

Avery young looking waitress finally came out to help them. She came over to take my order, Which I gave her. She then went to the end of the counter and proceeded to figure out my bill. She was taking a very…

The waffle house on james campell blvd in columbia tn do not like to take phone orders do they i fild a complaint about 6 months ago for the same thing and they still wont anser the phone so i went by there and there is no excuse why they cant take an order over the phone.

Me and my bf went to the Van Buren Waffle House just to wait 30 mins to NOT be seated. The waitresses were goofing off while there were people sitting at tables who have not ordered. They acted unprofessional and I don’t recommend eating there.

Walked in waiting to be seated another customer walks in and gets seated ahead of me.

WAITRESS WAS NOT WEARING A MASK OR GLOVES WHILE HANDLING GOOD. LID WAD NOT ON COFFEE CUP WELL AND SPILT ALL OVER MY HARD WOOD FLOORS. KENTRINA WAS HER NAME. L. THORNTON FREEWAY DALLAS, TEXAS. ALL WORKERS AT RESTAURANTS ARE REQUIRED TO WEAR MASKS AND GLOVES.

STATE LAW DUE TO COVID 19 PANDEMIC. KIMBERLY TAYLOR 214-574-8931. WHAT IT'S GOING TO BE DONE?

My wife and I came in at WH in Baton Rouge, La. The waitress was good and food was good but the music was very loud. My wife snd I could hardly carry on a conversation and talk above the sound.

We asked the waitress could she please turn the sound down some and she said she couldn’t because it was the music piped in and they couldn’t turn it down. I have been there many times and was never that loud.

My question is, is the music played the guests that purchase your food and thus providing salaries for your employees or played for the employees.

C. waitress didn’t greet me she what do you want I set down in a booth and sat there for 10 minutes it was only Three customers in the restaurant, so the cook ask me What’s up and I told him I will like to order and he said what do you want, I place my order with the cook and the waitress was setting at a booth playing with lottery tickets and

didn’t come and check on me for nothing all the tables was nasty So I guess I was not a UNC student to them I was treated very poorly I’ll never go back there again

27, 2020 my wife and i stopped for breakfast around 1215 pm. mi iwife her regular omellet, bacon and coffee. i got 2 fried eggs, sausage, toast and water. food was good, as was service. 54. for that, we could have gone to red lobster or outback for a better lunch.

whats with the high prices. we will not be going to any waffle house again for anything. wesley shepherd

This something else. The problem's that I seen from being there for aweek is unbeliveable! Everyone is a cook, Everyone is a boss! To get told I wasn'tfast enough after aweek is what!?? Smart!??? What kind of school did they go to!??

A cook Rook Star complains everyday about something. The two suposed in charge don't do very much in that area either. To not stress who is actually incharge!?? That the rockstar rides with both. And to be insulted as I was and the best one can come with is that I was too slow!???

I've been lied on befor but this is abit much! The vidoe would prove what happened. And that A waitress casey spoke to me as though I didn't know how to count and shouted somewhat in front of everyone there He don't know anything!

No I'm not goin to be happy about it are seem…

Our wattresa was High, swiped card 14 times! If I don’t here from someone next call will be fox 5

The manager Phillip Myers was very rude to our waiter he didn’t listen to him when he tried to tell him our order he was cussing at him and wasn’t being professional at all I didn’t enjoy my experience there and will never return

My daughter and I stopped at the WH 5180 Carmichael Rd Montgomery AL this morning for breakfast. We ordered then our food came a little at a time.

First our waffles, then our meats.

Finally after we had been sitting there for 30 minutes the rest of our food finally came. My daughter had ordered her hash browns with every thing including chili. She took two bites of them, asked me to taste them and the chili was "sour"!!!

She couldn't even eat her eggs after that! The manager did comp her meal. In addition, there were at least 5 servers standing around laughing and talking plus 2 cooks. The floor was dirty and only had a 89 health dept rating.

" Oh, they told me the chili had been thrown out but it hadn't because I was sitting right were I could see the pot!! Will never go back again.

she ask what for? and just so you know I used to work for waffle house so I know this is not how management expects for customers to be treated

2 years ago I went into the Waffle House in Greenwood ms 38930 at4:30 in the morning to eat before hunting and no one was there . The employees were asleep in their cars. Last year I went in to eat and had no coffee.

Today I went in at 4:30 also to eat before going hunting and they have no “oil” to cook anything. After 3 years in a row of dissatisfaction we will seek other places to eat . Sincerely John Serio . Greenwood Ms 38930

Horribel the waffel was wimpey and thin and it was more like a pancake than a waffel. You ahould call your self a pancake house instead of a waffel house. I couldnt eat it. West monroe Louisiana

Had lunch at Waffle house 2057 at 13:30 on 11/18/2019. Husband ordered pork chop lunch and it was delivered in about 15 minutes with no problems. I ordered eggs, bacon, grits, raisen toast and coffee which was delivered in about 10 minutes with no bacon.

I flagged the waitress and she again told the tall skinny black cook. He put the bacon on the grill but was jiving with a loud talking customer sitting on the stool near the grill. This customer comes regularly almost every day as I have seen him about every time I visit the WH which is about about 2 to 3 times a month.

My husband is a weekly customer and usually gets a good meal with good service and verified that other white male customer who has a long pony tail hair style. No problem with the other customer but he gets a lot of…

Why has Waffle House changed it's once familiar, ever so welcoming policies. I am a regular customer at my local WH restaurant located in Mobile. At one time attendants were allowed to give the regular customer a discount, why has this been stopped.

Furthermore, and what I don't understand is why Waffle House doesn't honor Veterans and first responders. It may not mean much to management, but if enough of us come together to request recognition of our contributions to city, state and country, we csn take our dollars to other establishments that are acknowledging our service.

I think it is appaulling that we can't get at least coffe/tea or one beverage of choice. I've seen how much coffee is thrown away at times I have patronized Waffle House. I ask that you reaccess your policy and do…

As much as I hate that I am making this report I have to report the atrocity of customer service I was delivered at around 2ish in the morning at the jesup store on Thursday morning November 7th 2019 alright so I enjoy coming in to Waffle House when there's nowhere else to eat mainly because I know I will get good service and good food now the food is not in question but

the waitress that I was dealt with so to speak took my order in which I told her everything I wanted on my grilled chicken hash brown Bowl which also included chili on top told her I wanted it dine in and I wanted a glass of sweet tea well first things first I got my food in a to-go plate with no chili on top and no sweet tea I had to explain to her that I got it dine in in which she gave me a knife and

fork and I needed a…

I have sit here for 30 mins w no refills and no food yet.. Absolutely ridiculous

I was eatting and around 2pm and i seen a rat @ the door and he didn't run store # 415 as Regional Manager that is unacceptable. I come to the company so you all can get it correct. I eat there everyday.

Must unfortunately we can't fix thing but that need to be addresses.

I order a blueberry waffle, I asked the server if they put real blueberries, she said yes, when I started eating it was artificial blueberries, taste horrible, I didn’t eat it, told the server, all she says was sorry .

the manager at waffle house on dysart in avondale is the most unprofessional person ive ever come across. He was verbally abusing one of the female emplyees and asking other emplyees to please give reason to fire her. Whatever his problem is with the emplyee should be discussed in private and not among other emplyees and ESPECIALLY not in front of costumers.

Me being a manager myself was disgusted with his actions and couldnt even finish my meal and left without leaving any kind of tip and will never return and will also inform my friends and family who enjoy weekly visits and many who stop in daily for wafflles and coffee how horrible my last experience was at this particular location.

Thank goodness you have other locations because we love waffle house this one just has very bad…

Stopped at the Waffle house on College Street in Auburn, Al this morning. There were only three other customers there, already eating. I sat for 12 minutes. Never got waited on. One staff member had time to stand at the juke box to select music.

Two others had time to eat their own food by the coffee machine and gossip.

However, no one had time to wait on a customer. PATHETIC

Mostly everyone on drugs the employees taking pills the customers complaining. Everyone needs to be drug tested and some needs to be fired you got daughter working with father sisters working together. when you got customers telling you the cooks be outside smoking dope taking pills smelling like dope something needs to be done .

I blame the bosses because I think they no what some of them do. When I started back here on a Saturday I had a cook tell me he get frustrated he just go to back till up and smoke one I said really not on my shift he just went to laughing.

Please send help and put cameras on the back side and get rid of these folks before they mess up y'all's business Thanks have a bless day

location the didn’t maintain first come first serve this is 2nd time happens with us. The person was Sandra . This my experience of Waffle House. I never go to Waffle House again just wasting my time.

Went to eat breakfast and waited for the staff to clean a table for 10 minutes and they still didn't clean a table for us.

Unit 67. The franklin indiana store. The unit manager is the most anti social , arrogant , disrespectful person. Deserves to be dimoted or fired

The waitress was very rude and has a bad attitude. I have been to this store on numerous occasions and she has the same attitude/ shitty disposition

Went to the Waffle House tonight Sunday and had the worst experience I've ever had the food was great but I spent $5 in the Jukebox to hear some music but instead of the music in the Jukebox playing the waitress with the red hair at store number 337 played her music on her phone into the speaker system my son went up to her and

ask her cuz she please turn down her music so we could hear the music that I spent money on she told him he'll know he wasn't going to turn down the music the Astro 3 or 4 times she kept coming back with him with an attitude and

finally she told him he had to leave we will not even finish eating at breakfast I still had almost a full played he had a half a plate is she was threatening to call the cops to throw us out all because she didn't want to turn down her…

I was there on the 24th of August. Me and my family sat down ordered and my food was wrong. I asked for them to refix it they said no and took my food. Worst place ever. What restuarant doesn't make your food over if they fixed it wrong?

Was it a racist thing I dont know . If not what then. We asked our waiter why and she couldn't tell us.

Been eating at waffle house for many years but for the last 2 times I had the worst service ever at the waffle house on hwy 80 in Pearl Ms from a server name Trinty her attitude and service was just horrible ate there last week terrible service when again tonight she was just as bad if not worst for sure I won't eat there again as long as she works there

I when to eat at you location and the employees ( cook are) he pull out he’s cell wearing gloves from he’s pants pockets, chemical product not a prune from FDA around the preparation uncooked food,(fabuloso) he never change the gloves or wash he’s hands , servers talking really unprofessional using profanity vocabulary I can’t finish my meal after I sea all this is really bad bad experience. The location is on Staffoer TX, store # 1481

i have been in this waffle house for over 30 minutes and nobody had taken my order

On June 2, 2019 i fell at wafflehouse,causing me, to miss three weeks of work along with doctors bills and prescriptions. I have tried to go back and call to tell them this, but unfortualy been unable to get any help.

i am writing you this in hopes someone will be caring to being single mother and not being able work and missing events during three weeks because unable waqlk. can you please cotact me, or my attorney. 8709381854. thank you so much the food was great but the fall was overlooked.

thank you so verry much. If needed i can provide documents.

we had place multiple orders from our company and when I went to pick up the order was wrong on two of those. I then called and asked for the manager, they connected me with Angel. I had explained to her that our hash browns had no onions or cheese as we requested.

there was no onions on our patty melts as well. I then said jokingly if you could bring it to us that would be great. She was offended by that and said I will credit your card for the toppings.

How are you going to credit my card for the no onions on the patty melts as well? This is very disturbing and I couldn't understand why she was being so argumentative. I told her I was the customer and I wasn't wanting to argue, she then said " well.

then don't Neither do I":. Really???? Who says that in such a leadership of a role in…