Waffle House

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

BOB

My wife and I went to the Waffle House at the corner of 278 and 92 in Hiram Georgia and went in to get some dinner and sit for 20 to 30 minutes. No one came to offer my wife or myself any service.

I could understand if they were busy but they were not. We didn't even get acknowledge we were even in the establishment. I felt like we were profiled and was not waiting on. I feel very offended.

Yesterday my friend and I visited the Waffle House in the 1000 block on Veterans Parkkway in Columbus Georgia. We go there three to four times a week. The service was awful. It took forever for our server to approach our table. I never received my waffle, my toast was cold, bacon was overcooked, and our server never checked on us. Other servers refilled our drinks. We truly enjoy eating here, but now we are thinking about going elsewhere. I hate to complain, but thought you should be aware of what is going on. Thank you.

Rose Swain

Waffle house on Flatshoal Pkwy in Decatur Ga really sucks they just remodel the place and only got one miserable old lady working they never answer the phone I been trying to call them for the past year no one answered

I was at the Platte City location Waffle house and go there quite often , but this will be the last. I was drinking a cup of coffee with my son and I did not order anything to eat. The manager came over and started to clear my table and said look we have people waiting.

We just got there not more than 15 min when she did this. I said look I am NOT DONE! and she just said oh and I said I would like another cup of coffee , then she said I would have to pay for a refill.

I have been at this location numerous times over the years and never had this experience . She said to me it states it right on the menu that if you want another cup of coffee without food you pay.

I said show me on the menu exactly where it says that , she left and went behind the grill. Below is your menu and what it…

I walk in 3 different waffle house in the last 15 minutes an no one was wearing hair nets how can a corporation of this magnitude no understand the importance of their employees to wear the proper attair while cooking food this is unacceptable an should be fix immediately if not I will go to the news an report every one I walk in to dine in please no one wants hair in their food including you whoever reading this thank u a simple fix

I have tried to order from the resturant in flowery branch ga over the phone. It always goes to a message that the Waffle House in Flowery Branch Ga on the corner of Jim Crow Rd does not take phone orders. Please verify this for me I have called other Waffle House locations and I can always place a order.

30 extra for country ham.. this is not correct pricing, no refill at all on my coke? this is very poor if any service ,then i get charged 13. but they say we will take care of it dont call corporate.

i wish you will be able to address this matter and not just look over it with a slap on the wrist... thank you..

Stop at WH very often while traveling! But this visit was different. Had Breakfast there on May 24th. As Good as always at a WH! Returned on May 26th to get a go order at 7:30 PM - Walked up to the counter - waitress placed napkins down, told her we just wanted to place a go order - she took the napkins and walked away.

She never would come back - No one was at the bar but my Wife and I, and there were 4 tables empty. One other waitress then asked if we had been taken care of and I said no - The first waitress then said standing in front of us that SHE WAS NOT TAKING THAT ORDER.

The 2nd Waitress just walked away. I asked the 1st if she was going to take our order and she said pointing at the 3rd waitress that she would. The 3rd so-called waitress never even looked or came our way.

The 2…

Columbus, Oh. Im thinking of talking to Attorney. Never ever have i ever been so racially discriminated againist in my life. And im from cleveland ohio. We had to wait 35 mins in a dead resturant for anyone standing around to help us.

A manager comes over and tells us our waitress was coming. She never did. But she did walk by and say clearly "Dumb white people". She went to a table that was waiting longer than us and took their order.

She went to counter and never put the order in. She went back to talking to her friends. They all found it amusing people were just getting up and leaving. After almost an hour we get a server. Her first words, you still want something?.

Another half hour for our food. Waiting for our check the 4 people still waiting for their food get up and leave. Crazy…

we arrived around 10am. they were not busy. we got our menu and drink order quickly(it appeared the waitress was training a new employee). Our order was taken in a timely manner. The cook(who was busy) still brought us our food since the waitress was too busy talking to a group.

It was obviously a personal not company conversation. Part of our food was missing so we tried to get the waitresses attention. The trainee told her we were trying to get her attention , the waitress who looked at us but continued to talk to her friends(co-workers) with little need to check on us.

The cook came over and asked if he could help. He got the waitress so he could help us. She than came to the booth to see what we needed. We expressed our disappointment in service to which she said sorry.

The cook was…

m. I was at Waffle House, 4150 Cane Run Road, Louisville Kentucky 40216. I and several other customers were in line to place to go orders. The servers looked at us (all black females) numerous time without acknowledging the group one time not even we will be with you in a moment.

They would look at us and go to the male sitting customers with smiles. I felt as if the servers did not want to serve the to go customers. I and another customer left because of their actions. Hoping to have better service in the future.

We are at the waffle house in valley station. We ordered 2 eggs with some ham in it so the cook, Sarah asked my husband if we wanted the ham cooked, wen he said yes just make sure it is cut little, Sara said in a sarcastic voice, I'll do a little bit but not a lot......

I thought we are paying for whatever we want, however we want it made! They eggs and ham is for my son who is 1yr old so the ham was a big deal so that not only ruined dinner but the rest of our day

The service at the Waffle House in Gretna, La. The second time the waitress was named Chelsea,asked for cream. Needless to say we won't be returning to this rest.

I live in Seminole, Florida 33777 and the Waffle House is located at 7670 Starkey Rd, Seminole, FL 33777. My husband, son and myself decided to have lunch today, May 11th. We have been to this establishment a few times.

This last time on May 11th will be the last for a very long time. While we were there, there was also two other couples eating at the same time. There was six employees on staff at the time. One waitress was heard speaking to another employee loudly and kept saying "are you retarded" over and over.

Our waitress took our order but didn't write it down properly. When our food arrived it was not brought out to our table at one time but in bit and pieces. My husband's order was incorrect and they had to remake the hash browns.

By the time they remade them he was finished…

Why does daytona beach allow employees on 3rd shift to use drugs and alcohol while theyre at work.. You can tell theyre drinking because after they sip their waffle house cup their face looks as if they just took a shot of alcohol..

You can easily catch any employee on the back smoking a full blunt as if they dont care about being caught. Then the employees have the audacity to brag that they can do whatever they want at their job even if its illegal because the managers look the other way and play the favorites gane and refuse to fire the girl just because shes been there for 5 years..

I ordered 1 egg with bacon and hash browns. with buttered toast and a bowl of grits.. with coffee and water... it took them 10 minutes to bring the 1 egg. then 5 later minutes they brought the hash browns to me...

then they brought the coffee... I had to ask them about the water and bacon and toast.. the girl said oh I for got that... during the whole time the cook and two girls were running in and out with a customer were coming in and out the door..

they would go out your (3 employees) with the 1 customer would each get into a vehicle and I could see a lighter being passed between the 4 of them... I had been there for about 30 minutes and all I in front of me was 1 egg,, 1 cup coffee,, 1 of order hash browns...

the employees were so drugged up... and I mean they were in a different…

My food was cold and radio was so loud couldn't even talk across table with the person I was with. When I said something I was told sorry nothing they could do about the radio volume. We were the only costuners in the place at the time.

It was all about the employee and not the customers experience

I guess it's ok for African Americans to call white co workers cracker instead of the employees name. Location Normandy near 295 in Jacksonville Florida is an extremely hostile place for white employees. I heard one man call another cracker 8-10 times before he quit.

Evidently the white man was doing work assigned by a manager and wouldn't stop to do what the black man told him to do. "Hey cracker get over here and do this" "Cracker do what I'm telling you" "I don't give a eff what you we're told to do" Get the picture?

Now what will be done? NOTHING because reverse discrimination is allowed.

Hey I have been coming into this waffle house for awhile now and it has been great every time until now. So there is a new girl working at the waffle house in garden city Georgia on the graveyard shift.

Well my last visit was around the same time I always come in there. Well me and my wife ordered our food and it took well over 30 minutes to get it and the service was very bad. well I left and didn't say anything but I just went back there tonight and she was working again and I stood at the register to order and she ignored me for 30 minutes and finally she told the cook to take my order because I'm cheap.

So he began to ask me what I wanted and I told him and stopped him and said that I'm not getting anything from there while she is working. I could not believe she would do that to a…

The waffle house on Manchester expressway,in columbus Georgia. Has to be reviewed,it's 3:20am in the morning on February 22,2019.I place a 25 dollar order,and all my food was cold and not what I order.So I called and talk to Chris a worker,and I hear him tell his supervisor,.And the lady told him to hang up the phone on me.a paying customer.I call right back.and another worker picked up,and I ask for the supervisor.she told that worker to hang up the phone on me.i would like this problem resolved,before legal matters have to be filled.thank you

Please feel free to contact me at 7069055357

Was there on Sat Feb 9th 2019. Was the only people there and every table was dirty and ask for one table to be cleaned. They took the dishes away and never wiped the table. Was in there about 10 mins before I had to ask them to wipe table.

That took about 2 mins for that to START to happen. at that point my husband and I walked out and the cook with a real attuited said loud BY. I will never go there.

Hi I live in Bryant Arkansas every saterday I pick up my buddy he is 75 years old I'm 48 we went to Waffle House in Bryant Arkansas around 7:30 am your staff was nice but I asked the waitress if they could turn the stereo down it was to loud you could not even talk to the person next to you with out raising your voice it was just to loud in there.

We made our order I waited long enough for them to turn it down it never happened so I asked a different ladie I told her I was going to leave if they don't turn down the stereo the same waitress. I had asked befor said she would ask again I watched her go through the Doors she asked the too people in the back to turn it down they laughed about something and

still at this point I had all I could stand my friend and I got up and walked out I…

I was at waffle house in euless and ordered. A chocolate milk. I was talked to very rude by an oldet lady. An older man was cooking. She was gonna tske my order and was very mean. I said i dont have to be treated like this and said im going to ihop.

She said dont come bavk again. She said the chocolate milk is free and did not take my card. I would like an apologyi did not get the names. The incident occured at 4 am in the euless store. I can be reached at 18173054391. com

I was appalled with the server taking her shoe off behind the counter, cooking area and rinsing off with water from sink area. More than this event watching continue cleaning show behind counter while visiting with customer sant time cleaning show.

The real event she put her shoe back on and did not wash her hands and returned to serving food! This folks must have training regarding health procedures in a restaurant. I have pictures of this happening. Server name Chey.

By the way 5 min earlier I witness a server dropping a towel on floor and picking up to wipe counter tops. Appauling ! My wallet will not darken Waffle House Door with these types of challenges untrained employees. I will contact the health department with my pictures.

At 1:45 am on 9 Jan 2019 we stopped in Murfreesboro Tn at store 528. I wanted bisquit. and gravy, the wattress very sweet young lady, said there was no gravy n asked the cook if he would make some.

We were told he would not make any till 4:00 am. NOT IMPRESSED!!! You would assume that a breakfast restaurant would have bisquit. and gravy. Will never visit that place again.

Went into your facility in Gardendaale, Alabama alone and after checking to see if other booths were open sat down in both. Was immediately asked if anyone else was with me, told them no they took my order then came back and informed me I would have to move to the bar.

I do not and will not sit at a bar anywhere. I told them I could damn well handle this situation I got and left. Will not ever return to any of your facilities. I have never been treated this way anywhere.

I do still live in AMERICA. Been in this place many times and have never been treated this way. All this happened while a lot of customers were there. I will keep telling anyone I know about this poor service.

First I want to say that we eat at this particular restaurant located on Raleigh Rd in Wilson NC very frequently. We walked in this evening at about 6:15 PM. There was one cook and one waitress there. No one else was in the restaurant.

Every table in there was dirty. They cleared away dishes but never wiped any of the tables. The floor needed to be swept. We had to ask to have our table cleaned. After we were there for about twenty minutes a few more people came in.

They too had to request for their tables to be cleaned. The cook spent the majority of his time looking at his phone. They even ran out of clean silverware. This establishment is located off I95 interstate. If I was traveling and walked into that mess I would have walked right out.

I am letting you know about this situation…

I went into the waffle house in Pensacola, Florida to order a pork chop meal. The counter was dirty and full of crumbs. So the waitress takes my order. I specifically asked for grits. I got hash browns instead... The reason being is the cook had his phone propped up on the counter so that he could watch a movie.

I didn't check my food before I left because the person that took my order bagged it. Mind you I was the only customer at the time in the restaurant. When I called back about my order not being completely correct someone hung up in my face in which triggered my attitude.

And when I went back I got attitude from the cook the even cursed me. m.

No complaints... this waffle house is running like a well oiled machine!!! The cook (Kenrick) really impressed me... he handled orders without blinking at a rush time!!! When he had a second to spare he was refilling my coffee cup!!

He is a true asset to your company!! The rest of the staff was great too.

I called in order I was less than 5 min there .they had it ready .got home the grits was hard the bacon was old and bread was wet. And I kept trying to call and they wouldn't answer

While visiting New Orleans 12/10/18, my fiance and I stopped at The Waffle House on Manhattan Blvd (2443) in Harvey Louisiana for breakfast. We were greeted nicely upon entering and immediately informed they were only accepting cash payment,which we agreed to.

The place was very cold,as if no heat was on,also the rugs were filthy,as were the windows. At our table I noticed the condiment containers as well as the napkin holder were not clean. Our waitress was nice,but seemed distracted and spoke very low.

Our order came out in stages,barely warm waffle,no butter or syrup,when I asked for that I was told she would bring that out with my fiance's order. All our food was cold. The restaurant was not busy only one other customer,yet service was slow.

The staff were arguing talking very loud…

Overcharged for the meal,the waiter kept talking to my girlfriend and ignoredme.The food arrived before the drinks,my waffle was hard,hash browns under cooked and greasy. When I take someone out to eat I expect to be addressed about the meal,the ticket and not ignored. I don't plan on visiting this waffle house again, and I've eaten at a few during my travels as a truck driver.The eggs were dry.

I went to your store on Pinhook rd at 9:30am today . I think was not busy but all the chairs were taken and I can't sit on the barstools I'm handicapped. The male employee indicated a booth. I ordered breakfast hashbrown bowl and coffee and water.

Everything went well until I noticed my waitress conferring with another waitress both kept looking at me. I ordered a To go box and a coffee refill . Well I got the box not the refill. I waited for about 15 to 20 minutes but still no service at all.

The male employee asked if I was good I indicated no coffee so he informed the other waitress still no coffee. So my waitress finally got my coffee. My splenda and cream took a while. " A lot of other patrons turned to look at me. Everyone had stopped eating.

Some people did come in after me but I…

visit on nov19th excellent...visit on 1129 around 6am wasas bad as could be...scrambled eggs runny,hash browns hard and overcooked,husband ordered western omelet...eggs runny,cheese not melted contained over cooked bacon....server did not offer refill of coffee or creamers....we could not eat meals...did not receive receipt....this was aprox.6to630am.....server complaining to other staff about previous staff,being short handed....we just left without complaining as we were traveling back to va.food cost too much to waste but impossible to eat...hope this helps someone else to have a better break if traveling.....this was a first for us ....nancy Cassity 594 cresswood dr richlands,va.24641

On my way home from work, night shift, about 4 in the morning, my husband will be going to work shortly thereafter, thought it would be nice to bring him something to eat, so I tried to call in an order to our neighborhood waffle House in Franklin Kentucky. They would not take a call in order.

Therefore I did not order. Had already been up long enough, did not want to wait for food besides my husband didn't have the time to wait for the food before work. What restaurant doesn't take call in orders?

Visited Wafflehouse today off Hwy 25 in Piedmont, SC. 29673; also known as Moonville Wafflehouse.

Please do someth in about the volume of the music in this location. No... I'm not some grandpa who doesn't like loud music. But when the music is so hmmm loud that you can't speak with others at your own table without yelling....that's ridiculous! Music should compliment the meal and should be in the background while you eat, never in the forefront and overpowering the conversations you're trying have. This isn't the first time it's been this way at this location. I come here frequently.

Please fix this problem. Thank you.

James A.

My wife and I went in to eat place was sloppy( should have left then! I had steak and eggs with lightly peppered hash browns, there were 28 jalapeno peppers in it,way too much and you could read the newspaper through the steak!

But the main problem was the fact that when I did manage to get the cap off the steak sauce we we're mortified the top of the bottle had NEVER been cleaned since it was opened who's knows when at least a month! I called over the manager and showed him this catastrophe, he said they cleaned them every 2 days until I pulled the cap off a salsa bottle OMG it was even worse than the steak sauce!

He made a feeble attempt to lie about when they were last cleaned again ! This place should be condemed and I have pictures to prove it! I will never ever again attempt bto…

m. this morning at the waffle house near exit 52 in florence, new waitress, lst name started with m, very nice lady , good service, but the food , had all star special, the eggs were perfect, the waffle was golden brown , bacon great , but

the grits , unusual at that time of day were PERFECT, best waffle house meal i have had in a long time. and the cooks checked on us also, that shift truly is a great asset to your company

The 2 waffle house locations near our home, are horrible 1 is in the city of winder the other is in statham ga. Winder is dirty the employees are young and seem very inexperienced The one in statham is dirty and some of the employees are very inexperienced Need to be cleaned up

Kimberly

I went to this Waffle House on Walden Road in Tallashee,Florida. It is the worst one I've been in. The first night the young man was sleeping with his head on counter. the second wrong order the next time no pecans!

then today the place is filflty. Think somebody NEEDS to check this place out. thank you.

1171 w. Martintown n. Augusta store was by far the nastiest waffle house i have ever been to. The floors were nasty, behind the counter trash was all over the floor. made us uncomfortable because we had 3 different people including one of your cooks approach our table asking if we were ok.

A cook never had that happen. The cleanliness of the store needs attention.

There are better ways to disappoint a customer with rudeness but all together why wait till the bill is paid to call out the order. I have been a valuable customer for a long time and I have never been so insulted. There's got to be a better way but I won't be visiting this Waffle house again.

Hair floating in top of my bowl of grits. Manager replaced, laughed, and said "at least it was not hid down in the bowl". Tables around us all nasty from previous customer but staff had time to stand around outside smoking and inside telling jokes.

NO professionalism in this location.

, I only had one other complaint where I did not receive any toast with my omelet then I was told that I received Texas toast I did not and I did not see what the big deal about not giving me my toast was I think it's pathetic and I think my children were cited out because of their nationality my daughter is Afro-American and her boyfriend is Mexican,in short my children were deeply humiliated and right now my daughter is in tears she never would understand why anybody would say such negative things about her credit card number I used for mostly all of the purposes which took place about everyday is 0 149 I would like full reimbursement for all the money that was spent on my card and

I will look for receipts for the money that I spent that was Cash please respond to me before I have to…

The service, and the over all customer and employee relations was completely lacking. Three (3) weeks ago I was in this establishment for breakfast, it was a Sunday morning. I took a seat at the lower counter and after a minute I decided to move to the higher counter.

I sat down right in front of a young male server who totally ignored my presence, and made no attempt to use the cloth in front of me to clean up the mess left by a former customer. I sat there a couple of minutes and decided to just use the cloth and clean the area myself.

He still ignored me and left from in front of me. When he did this I asked a female if I could get service. She called the same guy who had been standing in front of me to take my order.

I order a chicken sandwich without the bacon and hash browns.…

I went into Waffle house in Knoxville Tn. @ cedar bluff. I looked over the menu and ordered ham and cheese and hasbrowns from the dollar menu.. And when it was time to pay for my order that was supposed to be $5, i was told my order was $7 and some change.

I ask the waitress why was it so much and was told they no longer serve that menu. So my concern is if you dont serve it then why is it still on the menu.. Like you cant assume people have extra money, i could of only had enough for what i assumed i ordered..

It's really false advertisement and the waitress should have made that clear before i placed the order...

Grits had solidified and then just mashed up and put on my plate..My bacon was still partly raw but yet burnt..My cheese omelet was not fluffy like normal and was kinda brown and loaded with greese... our Waiter was very nice...This was the third time we had been in there this week..The other two times we had a different cook and everything was great

Trying to get Breakfast on 9/21/2018 Took 10 minutes for Waitress to take order and took 40 minutess to get food. Then when I got my food, toast was cold and butter not melted. Waitress in slow motion

My wife and i sat for 20 minutes and no one even took our drink order . ) cook and no one acknowledged us . All three waiters were at the end of the counter talking . If they had been busy i could have understood the wait so we got and left , We will mot be back.