Walgreens

When I initially informed the cashier that I would be making two transactions, she acknowledged this without objection. The first transaction proceeded without issue. However, as I prepared to complete the second transfer, the cashier informed me that the store manager had instructed her to deny it, citing a "one transaction per customer per store" policy.

This situation was frustrating and inconvenient for me as a customer. I reviewed the Western Union website prior to my visit, and there is no mention of a policy restricting the number of transactions per customer at a given store. Western Union's policy emphasizes convenience and accessibility for customers, and the refusal to complete my second transfer at your store undermines these principles.

Store # 9223 Walgreens 15th and Post, Midwest City, OK 73110. This store has message on the phone when you call that says it is temporarily closed, this has happened several times over last few months. When this message is on the phone physician offices nor customers can call in prescriptions. This is not good business!!!! When people need medication they need to be able to get it called in and receive their medications. Because of my insurance I am required to use Walgreen's but the quality of service has gone down tremendously and if I could use another pharmacy I would.

As a matter of fact, because I needed a medication today, I am paying for it without insurance at another pharmacy because physician can't get through to this Walgreen's.

Another Walgreen's was called by physician and…

This is a complaint about Walgreens Children's Cold, Cough & Runny Nose,

Lot: 98539 Exp: 07/25

Major Problem: Can not open bottle after first time use. Can't even cut open, can't hammer open, can't boil open, and multiple people tried opening it with nothing but a few drops coming out and that was with putting a screwdriver under the edge of the bottle. Cap upper part just spins, but nothing can open the safety cap.

Next Problem: Called Questions or comments number at 18664672748 on 13 March 2024 at 9:31 pm est, which the csr instructed me to go back to the store I bought it from. ai had already explained I bought it a month ago, with only one usage done and now it want open. So I explained that again, and that I have to spend $5 to catch the bus back to that store and there is no…

The Walgreens Pharmacy at 430 Sabattus St. Lewiston, Me. NEVER answers their phone. I've tried at least 12 times a day on different days & there's never an answer. This has been going on for months. I've stopped using that store for that reason & have asked them to transfer my prescriptions to another pharmacy & they will not do it.

I'm being harassed by this pharmacy by means of texts & phone calls. I've driven over 20 miles to see them in person & they claim that the pharmacy I want to use has to call them personally & request the change to be made.

They've tried repeatedly but Walgreens DOESN"T answer the phone. I feel like I & my prescriptions are being held HOSTAGE. I would very much appreciate any help you could give me.

I wanted to get the flu shot, no insurance, went on Walgreens website to inquire about the cost. 00 with good rx. I made an appointment at the south Sebring location in Sebring Florida 33875. I went to my appointment.

Clerk would not look up the good rx, told me I have to get out of line and find it myself. He said "we don't do that". In my opinion, that was HORRIBLE customer service! Other pharmacies look that up for you and try and get you the best price.

Needless to say the rudeness was just to much, I cancelled the appoimtment. I will not shop at walgreens again.

For months the Walgreens on Chicago Ave in Evanston has made customers wait in line for prescriptions for over a half an hour. All they have to do is scan it, charge it and give it to you. This is the last time I am never filling a prescription there again.

The first incident no remember what day was but I went to the store use coupons from proctor and gamble and a short black guy I hope he is not The manager, because he wasn’t friendly the way he told me they don’t accept that type of coupons, last night I went the same store 12/9/23 and the same short black guy was at the door, was around 9:42 pm when I came in and he told me I have only 5 minutes than I walk away I went to Walgreen en Northfield around 9:52 and

was a huge difference of customer service

I made an appointment on-line for a nasal swab test for Covid and on 11/26/2023 at 10:45am. I presented to the pharmacy with a verification letter. I sat waiting for someone to approach me to do the test. What I observed while waiting was a tech behind the pharmacy counter being inappropriately loud and acting hyperactively fliting about without a sense of focus.

I went to the desk to ask this young man if there was someone available to do the test. He looked confused and said that I was there for vaccinations and that I needed to fill out the correct form.

I went home feeling very sick. At home I looked again at my verification letter. It said my appointment was for testing not for administration of vaccines. I called back to the pharmacy, and asked to speak with the pharmacist who said…

I was hurt by your pain relieving patchs and I did a Accident report with you all on 4/21/2022 because the er doctor told me I Need to file a Accident report and no one has called me or anything and I have been calling you all about this Situation and still no help I do have a case number with you all and

it is 17198797 I have been talking to Lawyers And it not right its like yall just took the accident report and throw me under the bus I use to love getting my Prescriptions here but I pulled all my prescriptions from yao and I don't even deal with walgreens anymore because of all the trouble You all putting me through.

I have been with Walgreens for years and never had the issues like now. Well I was supposed to get 60 of my anti- depressants they gave me 30 thank god they ended up giving me the rest. They gave my daughter a refill of medication that had no refills.

And the girl at the desk is extremely rude and it’s ok to make mistakes we are human but atleast own it

I have used walgreens for over 20 years. I have recently moved from Ms to Tn. In this state a med I have been taking is a controlled substance. I take it at night to help with nerve pain and sleep.

For 2 months I came up 1 short, no capsule for that last night. On the above date I picked up my medicine and moved my car opened the bottle and counted, sure enough there was one missing. I went inside and asked for the pharmacist and asked her to count them.

She came up with the same 1 short. I explained what had been happening and she told me there was no way that could happen, that I had taken it. Then the manager came and they both belittled me and when I left the store I was crying.

In5 days it is time to get my medicine filled. I woke up this morning at 4 am couldn't sleep dreading it.…

I am an African American disabled hard worker who works at Walgreens in Illinois. From the time I started, almost two years ago, I was treated very badly by a racist white team leader. I was hired as a head cashier, and this lead wouldn't let me get on the register.

I was the only one walking around the store doing work while she told the Caussian and Mexican they didn't have to work. She did a lot of horrible things to me. She went around and told horrible lies about me to anyone who would listen, and even the new manager, who I found out later she was drinking with and having ith, treated me differently.

For over a year, they had people coming to work doing absolutely no work 80 percent of the time, and because I started writing corporate and complaining, I am now hearing that…

First , I called to speak to a representative about the online scheduling process for Covid testing. Unfortunately, I did not speak to a customer service representative. No one came on line to speak to me. I waited 15 minutes and I was just cut off.

Second, the online scheduling process for administration of a Covid test is flawed. I tried setting an appointment for a Covid test and couldn’t get through the process. After I entered my insurance information, the process just stopped at that point. I press “next” and it would not move to the next step. What is worse, there was no one who could help finish the scheduling process. So I called Customer Service today- and no one answered. I spoke to no one.

I would appreciate a response to my concerns. And maybe an actual human being to speak…

Since Zach left your 4001 s. Salina st Syracuse NY pharmacy it has been a disaster. Except for Mia and Mary Ellen, you have hired rude incompetent people that don't know what they're doing. psperwork and Dr never notified of need for prior auth, so no form to fill out, whicheans cash payments people don't have. And rude.

You're people hired since Zach left rude, incompetent, mean

Walgreens is the pits. Y'all still open GEEEESH! Say less waltergreens

Thakadyil M Varkey 312 Brookford Road Syracuse, NY 13224 mattsmv7777@gmail.com 315-299-4057 9/28/2023

Customer Service Walgreens Corporate Office ATTN: Complaint Department 200 Wilmot Road Deerfield IL 60015

Subject: Complaint Regarding Delayed Prescription Service

Dear Sir/Madam,

I am writing to express my deep concern and disappointment regarding a recent experience my family had with one of your Walgreens pharmacy locations. On 9/22/23, my father, Thakadyil M. Varkey, was prescribed an antibiotic by his physician, Dr. B. Wiedeman, for a serious medical condition involving lung and kidney issues. The prescription was sent to your Walgreens pharmacy located at 602 Nottingham Rd, Syracuse, NY 13224.

However, the reason for my complaint is that the pharmacy held my father's…

Then I received a text that it was waiting for pickup, Pick 2. Today I went to pick up my G-6 sensors and was told that it was not filled as of yet and to come back after lunch. I asked why did I receive a text then?

I was told that it was due to delays from giving out Flu shots and understaffed. I went to ask more questions but rudely she put the phone down and put up a lunch sign. I then went to call and leave a message but that option was not available. 1 min.

later I received a phone call stating that they were out of stock and it would be a few more days before I could revive my G-6. Then a text, Pick 3. tell me what is wrong with this situation.

If I'm eligible to receive a mailing. I am not amused by the service I received! S. I am now out of gas. Thank You.

I used the Walgreens website to refill a prescription. They said the medicine was out of stock and they would let me know when some came in. I waited a few days and heard nothing. I went on their website and saw a note that said 'early refill not supported'--nothing about being out of stock.

And it was not an early refill. A few days later I went to the pharmacy and was told that the prescription had been picked up 2 days before. I had not picked it up. It was a medicine that I really needed.

A few days later it showed up in my mailbox. There was no explanation from Walgreens about any of the aforementioned events. This is very poor service and should not happen.

My doctor’s office can’t get through to the pharmacy at 40 Wall Street New York to order my prescription. They have been trying for 2 days. This is the worst customer service imaginable, and it is contributing to a reduction in health care.

I went to the store at 31st and sheridan,which I always do but on this day I walked in and there was about six people waiting in line and the cashier was calling for help and no one would come up and help her. She talked to someone and he told her he couldn't come help her right then.

This store has always been my favorite but it has really went down hill lately. I was in there a couple weeks ago and heard the gentleman who is a manager,his name is Jim,he was talking about doing drugs to another customer in which I find very distasteful.

I hate to complain but there needs to be something done to get this store like it used to be.

I have been discriminated against as a female and as a wife calling in and picking up my husband's medication. I have had it with the judgment, lies, and non-informative company policy that has left me feeling lesser than because I am female!

My husband went the same day and picked up his medication with no problem! I demand better ethical practices from walgeens pharmacy! You think you are so huge that it will never touch you or your profit margin, but I feel like the days are numbered here.

We all are onto you. I do not need to feel bad that I am female; I am not lesser than. Your employee's culture has nothing to do with me, my husband, or any prescription. I am tired of the discrimination and am not the only one who feels this way!

Employee autonomy is dangerous, as I am not the only…

Randolph Ma. 9/14/24 @ 5:15

I went to the drive thru to pick up some scripts. Below you’ll see the message taped to their window. I am almost 70 yrs old and have a handicapped card. This is insane that I can’t get my scripts because they say they are “ short staffed” all the time. See image below

- pharmacy at window said it was for 90 days - advised that it was for 30. Never got the medicine. But did get gout back. Had to be seen ASAP - doctor was concerned that I did not get BOTH medicines. He reordered the Colchicine.

went to pharmacy - the excuse - the printer ran out of paper and the prescription got lost in the mistake. Good thing it was not a Heart medication. Have been using this Walgreen since we moved to Florida 22 years ago - what has happened?

I now have Both medication. and ma feeling better - but the second Gout episode I lay at the feel of Walgreens - your incompetence caused me a relapse. Am letting you know that this is a very serious problem - and the clerks are very poor - I will say that if Patti had been on - this would not have happened.

Did you ever train…

In general I am so tired of cashiers not knowing how to read/interpret coupons, not knowing about the weekly deals and the difference between Catalina's/points, telling me I cannot use a register reward in a transaction or having different limits on how many can be used in a transaction from store to store.

A customer shouldn't be made to feel like a scammer or criminal for using coupon straight from the manufacturer. If a coupon says "limit one coupon per purchase", that means one coupon per item NOT per transaction. They should know the difference between a purchase and a transaction.

If I let them know I'm missing a Catalina that failed to print and I show them the promotion on my app, I shouldn't be told it's because I'm looking at a different store. They should know that all…

I was disrespected unnecessarily by a security personnel. September 12, 2023 at approximately 11:15pm. The 24 hour location , Brooklyn on Flatbush, Without cause! Then he called me ugly which served no importance. He was picking at me without cause.

He seemed to be mentally delusional, if you can check the store footage and see that his approaching me was insane and upshurred. Being belittled and attached without any validation was extremely humiliating.

I’ve just returned from another enraging trip tp the Walgreen’s store on Vogel Ave in Arnold, Mo. I ALWAYS have a 30 minute to an hour wait whenever I need to pickup perscriptions. This evening was over 30 minutes. I had a single prescription and waited over 30 minutes for some fat lazy ass that had an iinsurance issue and didn’t have the decency to park and go in the store.

And your store management at that store lets it keep on happening. That could lead to some serious behavior from a lesser person. That is ludicrous. Drive thrus are supposed to be for the convenience of those who have little time but need their medicine.

Not figuring out some dumbasses insurance issues. If there was a viable reason for calling the police I would do so. But I’ll have to settle with contacting you…

Pharmacy staff at the Main Street and Jefferson ave . Pharmacist are very rude and unprofessional they issues you pills and don’t tell you if its the brand name or other brand. they joke and laughing on the job just like it is a joke no respect for customers.

they don’t read the order on orders properly . I have been a customer for over 20 years. Staff is always short staff. Employee in the pharmacist need a classic in Customer Service on a ongoing basis.

I get notifications on phone voicemail that prescription is ready But Never says what the med is. And keeps calling randomly with same stupid voice!!

Also when calling the store I hate it when “call center” answers. I’m calling the pharmacy NOT an answering service. And when I always want 90 days worth sometimes it’s only 30. I drive 30 miles to this Walgreens, I expect better service,

Yesterday on August 29, 2023, my husband and I went to our local Walgreens in the city that we're from, Leavenworth Kansas. My husband went into the store to return an electronic item that we bought for my phone but my husband accidentally bought the wrong item so when he went in to return the item last night he thought that he had the right receipt with him but he didn't.

When he walked in both of the employees that were working were just standing there on their cell phones not even doing their job. Immediately when he walked through the door with the item in the bag he heard one of the employees tell the other one "to use her best judgement".

As soon as she walked up to the counter to help my husband he told her that he was there to return an item but he didn't have his receipt. the…

That yesterday 8 29 23 at Walgreens in Austin TX I was asked to leave my backpack at the front door and on Friday I went in with my backpack and pick up the items I needed. So when I ask the the employee if he makes women leave there purse he said some women I do.

Sounds like you are profiling people. See yesterday I was in my work clothes because I had just left one of my job sites. On Friday I was in regular clothes when I went in with my backpack. So I got the feeling that because I had not been in khakis and a polo shirt yesterday that they are picking and choosing who has to leave there bag.

If it's your policy to leave the bag everyone should be asked to leave their bag up front.

August 28 I went to the Walgreens first let me say I shop here on the regular always spending money here but on August 28th an employee name gentle Myrtle(379)ave wanna say around 6:25 pm in aisle 6/7 laundry aisle and I requested for detergent which is locked up and has to be giving to you and I did just that as I always when come but today gentle is his name put my item on the floor and

wanted me to retrieve my item from the floor which I found unbelievable I felt like nothing as I shopped and still payed money for what I wanted after what was done to me but I must say I don’t a few people also said he does thing like that and I don’t find it right at all this my 2nd incident with this man and

something has to be done because he can’t come to work and leave his problems at home or if…

Customer service was awful. Although there were 10 employees working in the pharmacy, only 3 were actually working. The rest were standing with their legs crossed just chatting it up while I was sitting there waiting for 20 minutes for my vaccine.

It wasn't busy in the store so I just sat and watched them standing doing nothing while I was waiting. I finally went up there to the counter to tell them they had forgotten about me. Only then did they make a move for service.

I think it's terrible how lazy and non caring about others time they showed. Never going to that Walgreens on Larkin Ave in Elgin, Illinois again.

My name is Alan Sleeper and have been using walgreens for many years and been fortunate to have no issues in the past at the many different locations i have used over the years... I recently got denied a filling of my Adderall due to the pharmacist "saving quantities for doctors he knows"... s office to pharmacy... 6 miles...

I normally use the walgreens on the other side of town which is a few miles further but they are out of stock on my prescription currently. I called this walgreens to check on availability earlier in the day and was informed that they in fact had my medication so then had my Dr's office resubmit my prescription to the walgreens that had my medication in stock...

I travel for work and i schedule my work accordingly based on when I can be in town to go to Dr and when…

Walgreens store at 19028 Lincoln Ave, Parker, CO 80134. On 8/18/23; Pharmacist very rude on phone today and it was reported the nurse was treated poorly when she called them yesterday. Yesterday our staff member from Parker Valley hope came to pick up meds for De'yanna Denzmore.

The meds were not there and she was told to return the following day to pick up the rest as they had to be ordered. I called to make sure meds were in. They were not. When I talked to the pharmacist he was incredibly rude and stated "we sent 5 already, she should not be out" in which I REITERATED that we were told to come today for the remaining suboxone, no one ever said that she was out.

I asked for management and he said the manager was not there. We are a very busy facility and I did not have time to call in…

This has to be the worse place to shop or for medication. They hire cheap and what they get is attitude conflictive employees. I will never again go to a Walgreens. Instead of helping they cause more problems. The worst.

SEVERAL TIMES THE WALGREENS IN SOUTH SEBRING CLOSES AND LOCKS THE DOOR BEFORE 12!!! THERES BEEN 2 TIMES WHERE IVE AT THE LAST MIN DESPERATELY NEEDED MEDICINE FOR MY GOD SON WHO'S TEETHING AND STARTS RUNNING HIGH FEVERS AT NIGHT, AND NOWHERE ELSE IS OPEN. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS???

After my purchase I asked if I could get an extra bag. The cashier/ manager in the alcohol store of Walgreens snap at me "no". He is a very wicked man. I have been shopping at Walgreens over 10 years

Walgreens pharmacy on 278 Covington,Ga Are the worst pharmacy I have ever used they ate open 7 till 11 and cant fill a perscription in one day it always takes 2 days which is ridiculous , then I was suppose to get my meds delivered to my home by 4:00 called at 9:00 and they were still sitting on the shelf , would not be here till the next day at 4:00 ,so damn sick and tired of this pharmacy .

I had knee surgery on 8/9/23 and was in the Broadway Kingston store. I have to walk with a cane and have great difficulty walking. I was on line at the photo center and the cashier was obviously new and was having difficulty processing a coupon for a sale.

The “manager” saw me on line with my cane and took her time helping the new cashier with the sale. She offered no advice on how to proceed and would not open the other register until at least 6-7 minutes into the unsuccessful sale.

All the while I was made to stand there waiting along with other customers who looked just as exasperated as I did. The “manager” was a younger woman in her early thirties with a blonde ponytail and glasses. She should be given a class on customer relations or at the very least empathy.

Pharmacy closed today. Dublin and Union in Colorado Springs. Nobody showed up for work. Wife has prescription for morphine for pain stage 4 Breast Cancer. This pharmacy has been going downhill for a year. Most of the competent staff has left.

Please address the problem and fix. Respectfully Raul Roviross

Walgreens Caroline St in Milton FL is incompetent & extremely rude. Called today for update on 2 prescriptions dropped off 2 days ago. 1 was out of stock & had not even been ordered. The other was was severe headache medication.

Apparently Walgreens thinks they are medical doctors. I have 3 meds that I use for 3 different health issues that I’ve been taking for 30 yrs & 6 yrs without any problems. 6 physicians back up the need for these meds.

Walgreens decided I must choose only 1, something about slows heart rate? Again, these people do not know my medical history & they are not doctors. But to appease them I choose just 1. The pharmacist got on the phone yelling at me, telling me because I filled 1 drug 8 months ago & the other drug going on 2 months ago, that they would not fill the 1…

the security guard witha gun on Crescent st astoria is very hateful and mean he talks on his cell phone to his friends as he stared on me and asks me stupid question like qut did you just say and lies and says I'm looking at him wen the reality is he has a sever staring problem asking me wut my problem is tells me I was clocking jim as soon as I walked into the store I did not even know he was there tells me to go about my day and

mind my own business thenonly thing I said to him while he was staring at me was wussup his response do you know wut wussup means to me it means that I'm a thug looking foe trouble hes a major asshole hope you fire him

Hi my name is Berndibe Lewis I am a customer with Walgreens for 37 years I have a prescription that I've been needing and they say they don't have it in stock and they would order it on Monday this past week and I've been waiting in the middle of the week they said that it would be there never came twice they said they put it in for restock tonight I called in the pharmacist Sarah said it was and

she would fill i she calls me back and tells me that it never came in spoke with technician pharmacist over the week said that the window was closed for 2 days after the first request to have the prescription sent over for restock they don't know why the window was closed I've been giving so many situations so many scenarios so many excuses this is a medication that I need for my migraines I…

C. on Main Street Try to get a refill on a medication on Friday, August 4, 2023. The recording said that it was too soon per my insurance. Went out of town on Saturday Sunday morning called in my prescription after checking with the hours of operation which were listed online and by calling their store and listening to their new automated answering service which allows you to fill prescriptions.

The recording said that the pharmacist would be on break from 130 to 2 and that the store would be closing at 6 o’clock. I walked in at 4:40 and the pharmacy was already closed. I tried calling the pharmacy and got a recording that the staff was on the other line with other customers, but no one ever came to the phone after waiting for 15 minutes on the phone.

There was no one at the pharmacy…

Yesterday I tried to use a $100 to pay at the Walgreens at Queens Plaza South in Long Island City and 3 employees accused me of trying to use a counterfeit bill and told me it was fake.

I took the bill over to Chase bank where I got it and lo and behold, the bill was in fact legal American tender and not counterfeit because this isn’t GTA and banks don’t give you fake bills.

I’d like for the employees to be at least trained to identify real money and not humiliate paying customers wrongly.

I tried to pick up a prescription yesterday, at the pharmacy at 530 Mid-rivers Mall Dr, in St Peters, MO. Maria, the operations manager was at the window. She kept talking constantly, would not listen to me and was trying to tell me who I had spoken to earlier that day on the phone, when I already told her who I actually spoke to that day. It was someone named HEIDI, not Yao Wang. I tried to explain my story of how I've been waiting for a week for my prescriptions & I had already RAN OUT of my 2 medicines for a few days already.

Also, there were two pharmacist that previously gave me incorrect information when I was at the drive through last week, twice.

This was the third time I'd gone through the drive-thru to try to get my medicine. She refused to sell me my medicine. She called the…

Fed up with sales clerks who are busy on their cell phones or when looking for assistance disappear thru a door at the back of the store! Worst case scenario was a couple of clerks of whom I encountered when I needed to check out and the sales clerk was counting coins at the cosmetic counter I often prefer to checkout because front checkout is always a long line!

That being the problem with the cosmetic counter was when clerk whose name is Vicki was opening many rolls of coins counting the coins was getting to be a lengthy wait and I wanted to take my items to the front said another female clerk would be just a minute and turned into 10 minutes!

I was annoyed to say the least and was getting late for me to walk home and miss my delivery! Vicky at another time was talking on her cell…

They just close at will, never run your insurance and generally are the worst Walgreens pharmacy staff lineup I've ever seen. I've paid over 1000 dollars for medications that should cost me 4. I am suing.

Today will be the second time in a row that Walgreens on west Oaklawn rd in pleasanton Texas has Givin me issues with filling my prescription. Last time they questioned me on why my doctor was more than 50 miles away and I answered them so a couple more prescriptions later (today) they asked me the same question in regards to the same medication regarding the same doctor.

These are personal questions and actually a hippa violation I do not need to disclose any medical information to the pharmacy. They are not my doctors. I have been using Walgreens as my ONLY pharmacy for several years and harassing questioning like this will only cause me to 1.

Get another pharmacy and 2. Make multiple complaints. 3. If my privacy or any constitutional rights are violated as I am documenting every single…

Terrible customer service today when returning two items that were purchased less than an hour before. These two items together were almost $20 more than exact same items at Walmart. When discussing with Walgreens if they would match price they said NO.

I stated to the guy that this might be the reason several Walgreens are closing. Seriously very rude! I will never buy anything from Walgreens store again. seriously!!!! Then I just called corporate on the phone and they stated to press 1 to answer a few questions about my experience after call or, press 2 to hang up.

Well, they hung up on ME.