Walgreens

I just returned from Walgreen on pitt school road and 29 in Concord NC. I purchased cigarettes and the young man who checked me out has the nerve to state” he hates smokers” he is entailed to feel this way, by all means.

However, to express that to someone buying cigarettes is vey unprofessional and rude. There is a time an place to express yourself and during your job is not one of them. I get medications filled there and shop there frequently.

I am not comfortable coming back to Walgreens after this incident.

Lately they have had no pharmacists on duty so I can pick up needed refills.

I picked up a refill today for mounjara 5 mg. 5 mg. Call the pharmacy and spoke with a lady who informed me that I should have gotten 5 mg. And repeated this a second. 5 and 5. So her response really should have been, I apologize for the mistake and we will exchange it when you return the medication.

I proceeded back to the pharmacy and told the lady at register what the problem was which she was already aware. She looked at the box and told me this is from January. Ok, some mistake has been made, but again I now feel like she is accusing me of something.

I was then upset and told her that’s not My mistake and that she was even rude on the phone. That’s when the blonde pharmacist states she was the one I talked to and proceeded to be even more rude.

Well in the end she did not offer an…

Whose bright idea was it to close the Pharmacy at your Decker Store.TjisbIs A Joke.You have your cashier's having to Lie to the Customer as to How long for a Prescription.

Walgreen has been the best place to get your medication and good service. But since the pandemic the store here in our town have been terrible pharmacy hours 10 am to 6 pm closed weekends my hours for work are 9 to 5 by the time I leave work and get to the store they are closed. Not happy with Walgreens they are a pharmacy they mainly sale medicine there hours should be more flexible for there future I moved on to a different pharmacy that has better accommodations

They give me generic brand again and again, but when I call to say I have a allergy to the generic brands it should be on my allergy list u have, then she starts making feel like I did something wrong, just plain rude, no feelings what so ever, Iam so disappointed and disgusted that I will never go back after this refill , just not right,

Walgreens in Elizabeth City NC has hands down the worst customer service I have ever experienced. Waiting 20 minutes on hold to have them answer and tell you to hold.. waiting another 10 mins being hung up on. They have no mannerism at all, they treat you like you’re stupid when you ask questions.

It’s quite disappointing from a company that has so much potential

I've used other Walgreens for years w/o any complaints But this pharmacy is horrible when it comes to customer care/service. When calling to inquire about status on my medince, wait time for pickup will be 10 minutes or more. Even waiting in line or drive through is extremely LONG!! ATTITUDES. are not the best.

I personally have witnessed how they will allow phones to ring and ring w/o answering. Once answered, the customer is put on HOLD for what seems to be Endless. Please HELP this store!!

I was in Walgreens in oxford ohio this past Sunday and the older, short woman with the short hair who usually runs the register was standing up by the register in regular clothes, I’m assuming she was off duty, and harassing the woman who stood at the register. One of which was a dark skinned girl, and I’ve been in previously and saw how she interacts with different ethnicities and she is one nasty lady.

No cooth to her, and extremely disrespectful for no reason. Yesterday however she was up at the register and was barrading the woman telling them it wasn’t their business what she was doing on her day off when they had simply and kindly asked what she was doing.

And then proceeding to stand and glare at them. Which made everyone within the vicinity uncomfortable I’m certain. I ,…

I recently had my husband pick up a prescription for me at the Walgreen's Pharmacy in Northfield, Il at Happ and Willow. We have been using this pharmacy for years and have been loyal customers. I sent him there thinking it was an allergy pill I was in need of as I received a text message saying my prescription was ready.

I have this allergy pill on an auto-refill. He came home with another prescription I use for allergies called Budesonide. I did not need or want this medication as I had just picked up a 60 day supply for it at end of January.

The date is now February 17th -clearly not even 30 days have passed since I last picked it up. Apparently, it was on an auto refill (unknown to me). The pharmacy could not return it once it was picked up unless it had been their mistake and they…

Walgreens is closing pharmacies but closed pharmacies computers are not linked with open pharmacies computers Yonkers Ave So if you go to the open pharmacy but your prescription. was sent to the closed pharmacy on McLean Ave they just keep saying we don’t have a prescription So you have to wait over over a hour and a half.

Then call Urgent care to see what happened and ask the doctor to send rx to the open pharmacy When you call complaint center explain what happened ask for close pharmacies to be linked to open pharmacies Explain you have bronchitis and walgreen employee says “ well that is a secondary infection and.

not contagious “ you reply Thank youMiss wise ass “and hang up

The Walgreens in Dayville CT made an unfortunate change with the pharmacy a few years back and since that change(all different pharmacists and techs) the level of service has plummeted. They are rude, sarcastic, unprofessional and unprepared. I have spoken with several other people who are in agreement with the above stated issues.

It is a real shame because there was a time I raved about the service Walgreens offered.

I was treated badly by the cashier. She wouldn’t help me pull up a coupon on my phone. I let five people go in front of me and when I tried to get her help she deleted the app on my phone.

She thought it was funny that she snubbed me when I said thank you for making me feel unimportant. I think she is prejudiced against white people. She really hurt my feelings

5001 Church Ave Brooklyn NY 11203. I request my refill online for above store and the online told me I can pick it up at the store. I got there waited for 30 mins got to the cashier and told me they don't check and I have to order in person and had to wait another 30mins and

cashier told me I can leave and come back to pick up my prescription because it will be cancel. Somone need to check into the pharmacy there because they have the worse customer service and not reliable for us to get our prescription

I went into the Walgreens in Southport NC. The one off of Howe St and had a horrible experience with Lien. I was shopping the Valentine’s Day sales and the winter sales. She was so rude I will never go back into that store again!

The Walgreens up the street which was awesome had the Valentine’s Day squishmellows on sale and they had valentines days at the one on Howell St and the moment kept saying those aren’t on sale.

Also I was shopping the winter sale and found slippers that had been ringing up 80% off at other Walgreens and the woman practically took them from my hands and said they were not on sale! How does she know I was shopping sale items (even though I was) but she had no clue what I was doing!

Also it’s ridiculously to tell customers a little after 7 that we close at 9! We…

Talk about making things easy. Lack of pharmacists and unpredictable pharmacy hours

Hi, My name is Madiha Minhaj. This is a complaint email about the Walgreens store staff located at 5310 N MacArthur Blvd, Irving, TX 75038. I went there to do a detergent deal. Basically, the deal was that if you bought 3 Tide, Downy, or Gain detergents (the ones that were listed for $5.49), you would get a $5 register reward. It was the deal that was listed on your official Walgreens weekly ad. I bought 3 of those detergents, but I didn't get the register reward.

I asked the cashier about it, but he was so rude to me. He said there is no such deal going on and they are not giving RR to anyone. I even showed him the weekly ad, but still he was not in the mood to help me. His attitude was so bad that I told him that I want to return the items. He then called his manager to cancel my order,…

I am a door dash driver. I had 7 items to pickup and ask where it was located in store. Was told by an employee wearing a headset that upper management doesn't want employees shopping for door dash. I already had the other six items.

if a customer walked in and ask for help would you help them? I'm representing your customer!

you have a store on 15th St. in Seattle, which is in a very good neighborhood. It is a really rundown store with inadequate staffing. to make matters worse, they just inherited the most affluent medley pharmacy in town which went out of business.

They are completely short staffed and wearing down the staff that was there- which was incompetent to begin with. You really need to ramp it up. People are really upset.

So my son needed a flu shot for nursing school to go to clinical science and we called and made an appointment ahead of time for 1 PM today, when we got there, we were asked two times if we wanted to fill out the information for the flu shot online or paperwork. We stated paperwork because we never got the email we were supposed to last time.

Then the girl proceeded to say oh we only have flu shots for 65 and older, I don’t know why we went over the whole issue of paperwork if she knew that in the first place. When I explained why was an appointment made for my son with him being 20 years of age and them, knowing they don’t have the flu shot available, she stated I must have called the 800 number.

When I showed her that we called the local number, she stated we must have not asked for…

They call every day twice a day regarding a prescription I and my doctor have informed the pharmacy I no longer take. They continue and continue to call and call and call. Even after I just flat out blocked Walgreens from calling They continue to leave numerous voice-mails trying to fill a prescription I didn't put a request for.

I NOR MY DOCTOR GAVE YOU PERMISSION TO ATTEMPT TO FILL A PERSCRIPTION. LOL its a sham attempt to bill my insurance company. I removed my insurance from. Walgreens. ha ha good luck trying to make money off me considering I won't add my new insurance.

I have been out of medication for over a week. This is the 2nd time I've been told a medication I wanted to pick up is on backorder. As of today I still don't have my medication. How does it take over a week for them to get my medicine in stock?

Walgreens pharmacy, especially manager Tonya, is the absolute worst customer service I have ever experienced. She is a snake and a chameleon. Buyer beware.

00 for one month. This is ridiculous did not give us any notification that it was going up. We will never go back to Walgreens again. I am also not going to stop here I am going to send a letter and email and call everyone I can in regards to this issue.

00 fir 3 months however now have to wait till Monday to have Dr se d prescription to them. Thanks a lot Walgreens for been unless and causing my husband's blood sugar to go sky hi

I went to my Walgreens to purchase some makeup that was on sale. The store had the section roped off due to an electrical issue in that area so I was unable to make the purchase. Not a problem. The cashier and manager are very nice there and for the safety of the customers, there wasn't anything they could do. Completely understandable.

However, I drove to another Walgreens a couple of miles away and had a frustrating experience. 99 and was BOGO and there was also a coupon to be clipped. I clipped the coupon and took 2 items to the cashier to purchase.

49 each and she didn't know how to apply the clipped coupon. It took several minutes and customers were lining up so another cashier opened an additional register. The manager was called and she didn't know how to apply the coupon either…

Walgreens Salem, MA New Derby St. pharmacy is awful! On hold for over an hour, so I drove to your store. " Pharmacy doors were shut. Mgr. ' I asked her why the message still said "I will be helped as soon as someone is available," and why the website not list closed. She shrugged. Total FAIL. FIX IT!

This walgreens on 200 Southern Breeze drive is ridiculous. Everytime I go to the pharmacy the short girl named Michelle has the worst attitude, absolutely just worst attitude. And last week when I came in she is making out in the aisle with some tall hispanic guy who I think is a manager.

Since when that is allowed to be happening at Walgreens. Like this is absolutely ridiculous, kids have no respect for the workplace anymore. And then I saw the tall hispanic guy whose name is ricardo as the people there called him grab something off the shelf and just opened it, eating it without paying for it and

talking on the phone with his earpod in saying that he isn’t going to pay for this, He deserves something for working in this horrendous place. Like how is that even allowed to happen. This is…

I will let you see what your employee does at work. This is really ridiculous and they continue to display this behavior because they don't have consequences.

The pharmacy staff historically mistreat People that are prescribed me I stinks for the treatment of mental health conditions. This is evidenced historically by how differently I’m managed when I get my medications for a medical conditions such as antibiotics. As a Mental health professionals I find it disgusting

Store #7746 I drop off a new prescription on 2/16/23 they told me it will be an hour I return to the store in 2hrs when I asked for the prescription it was never scan into the system. I was told it would be an hour 1/2 return to the store the following day 2/17/23 they lost the prescription I'm so upset my grandson depends on this medication for mental health and you don't know where it's at I was told to check back 2/20/23 wth!!

EXTREMELY rude pharmacists. She refused to give me her name after I asked for it. I have had my purse stolen and I had a police report. The only time this has ever happened to me. Still wouldn’t fill my prescription.

So I waited until my prescription was due on regular timing and called to check on the status (today is a Friday) and was told they will get to it on Monday.. they have had this prescription for a week and have known I was picking up today, and still this is an issue?! Yes..

and that’s just on top of the rude attitudes I have had to deal with from the same 2 pharmacists each time I have called during the week. I’ve used Walgreens my whole life for my prescriptions but after all of this I am DONE with this company!

I bought several items. I was asked if I wanted my receipt emailed and I said yes. After I left, I realized I had paid too much for the items I had. I suspected it was from a box of candy that was displayed in the 70% off Valentine candy aisle.

I went back to the same store, same cashier, about 15 minutes after leaving the first time. 99. I said I wanted to return it. Oh but since I didn’t have a receipt I couldn’t return it for cash. I hadn’t gotten any email from Walgreens.

Long story short, I was at that register for at least 10 minutes entering my phone number over and over. The line behind me grew longer and longer although no employee from Walgreen ever attempted to help anyone in line.

I was told by a woman who came to help the original cashier that the transaction hadn’t hit the…

I just now picked up medicine at a Walgreens prescribed by my doctor and found that Walgreens added - without a prescription and without any request or permission from me - a $95 Covid test kit to my order! Obvious to anyone but the most cognitively impaired among your customers, this is a wholly unscrupulous and self-disgracing strategy for increasing company revenues. For the sake of your brand, immediately terminate this conspicuously cynical ploy along with the inadvertently subversive marketing nitwits who devised it.

He came out to the car got me, I went in with license in hand as I am in my 70's they would not sell it to me because he had just asked for it. I just want to know what the reasoning is for this , kind of ridiculous if you ask me.

Of course I will not go to this Walgreens anymore, but it all worked out cause I went to another competitor.

I would like to report your employee by the name of Adriana at your location# 07844 address: 7605 W 33rd CT Hialeah 33018 I was by the lipsticks and she very rudely said I couldn’t try them on. I never did.

I was just looking at them. She said that is why we have signs up. I told her I didn’t try anything on and I apologized for not seeing the sign either. But never tried them on. But she insisted that I could try them or even look at them.

She was very rude, disrespectful and unprofessional towards me in the way she spoke. Her demeanor was out of line. I wanted to let management aware of this situation because I will no longer come back to Walgreens. I could go anywhere else that’s offers good customer service.

Service is what customers look for now a days. Employees like her should not…

My husband requested a refill over two weeks ago. I called to check status and the clerk said she needed to send it to physician for authorization. We had been told that for two weeks. I explained he would need it tomorrow.

She said there was nothing she could do. I spoke with Melissa pharmacy manager. She reiterated the position. I asked if she would let us know if she did not get refill as my husband was being discharged from the hospital.

She said no- it was our responsibility. She said she gets paid by the insurance company. I said as a long time customer I expected better service. Again she said our responsibility and at this point we should go elsewhere.

This is the third bad experience with this store. Once wrong med filled, July 2022 needed Brilinta after a heart cath with stents -…

I prescribed Advair diskus,brand name to my daughter,Hannah Allegakoen,DOB 02/15/1998. The brand name was replaced with a generic version by the pharmacist which was not covered by her insurance. The generic version cost my daughter over $230 whereas the brand name would have cost only $5.

The prescription was dispensed at 550, 16 th street,San Francisco. I would like the cost difference refunded to the patient. Clarence Alllegakoen,MD

Today at Walgreens cashier charged 2x for 1 item, turned back right away to point that out. Few people came over to help her out and no one was able to refund cash for extra charged item. I got upset and asked to refund full purchase of $15, which wasn’t done.

After spending there 40 min I left without my money or purchase. I find people at Walgreens Sunnyvale unprofessional, rude and not sure if it was done purposely as they could just refund my money and choose not to. Please refund my money to my reward through phone 4084313644.

Check and items were left with cashier. I cannot come back to be treated poorly like that and cheated at 1306 S Mary Ave Sunnyvale, CA 94087 United States

I am a regular at my Walgreens on Overton and Thornydale in Tucson AZ. I like to give people benefit of the doubt have a bad day here and there but EVERYTIME I go in the store and Irma is working I actually try to avoid checking out with her if possible.

She is never polite she is actually very rude. Her job is CUSTOMER service. She hardly says a word to her customers. One of my experiences she was trying to tell a customer whom did not speak english that he needed to enter a phone number for the discount.

It was holding up line and I asked if I could put in my number for him and she just glared at me and turned her head. She has signed when myself or my boyfriend go to the counter, it seems we are bothering her to check us out.

I have however seen her joke with one or two customers that…

I have called them on multiple occasions and today I called three times and was placed on hold 20 minutes.

I do hope the providers, who call in prescriptions, do not have to wait that long.

Terribly frustrating.

The store Florida City where we have been 20 plus years as a customer. But today was the last straw with putting up the lack of consideration Pharmacist has. I was calling for the third time today this last call was from our house to the store only to have our call keep putting on hold one drives up No customers inside waiting and

none in drive through still on my third call again placed on hold I finally honk the horn cause no one around. Employee from left and one from right. pharmacist tells me we’re doing other things If you don’t want to answer customer calls then why take a job at Walgreens She was fairly new I believe.

My wife has been wanting to take our business to Publix it will be done twenty plus years of loyalty blown away from acts of a Pharmacist Antonio Madruga

As a provider, I was told by Megan Sulliven, pharmacist, on 2/14/23 that shit was hitting the fan. That ALONE, should be reason for this complaint. The situation was as follows--I renewed a medication for my patient at 11 am, after she was told there were no more refills.

I called Walgreens in west sand lake ny and was told on the phone by this pharmacist that they received it, then was told by my patient 20 minutes later that there was no med for her. I then called again only to be told by this pharmacist that shit was hitting the fan, the pt had two names,(implying it was the patients fault for the confusion) and that every time the med was reordered it created a problem.

The med kept getting reordered as I thought it was not going through. This was the communication from the pharmacy…

The Pharmacy on Vogel Street in Raleigh, NC is awful. I lost $900 because no one told me that an unopened Osempic pen needed to be refrigerated. I was handed my prescription in a white paper bag. The pharmacy tech did not mention that it needed to be refrigerated.

Nothing of this nature was on the box itself.

Stopped at a Walgreens off of County Road C in Roseville. 99 we'd pay cash for it. I go in there and the lady looks at me and tells me that you don't do returns from other stores and I said excuse me I'm pretty sure you can return anything Nationwide and

I read the back of your seat and she goes nope I can't do it I said is there a reason and she looked at me up and down and she goes I just can't no. The store number is 1556 the managers on duty here are Emma and Thomas this is the most absurd ridiculous thing ever the sad thing is is that I'm a mechanic and

I just gotten off work so I'm a little rough on the sides right now but I don't know if there's ever been a time in my life where I felt absolutely profiled it never felt more disrespected from a bunch of younger little kids that are…

Did not filled my prescription (Vyvanse 30 mg) . Not taking new patients within 3 months. I been a customer for years. for months and weeks. Went to another pharmacy to get filled. Then no Aderrall at all. Changed to Vyvance 30 MG.

Wanted to start back filling at Walgreens.. I was humited because because of this meds. If it was a different meds he would have filled it. I am a very good customer.

The new black girl at the pharmacy is very rude to me and customers she needs to go she act like she does know what to do she have temper tantrums. I like it when the other girl is their her name is ragena I don't know her last name she is so sweet she tells me to have a set and she brings me my medication because I'm a little weak and up in age.

You'll need more people like her there. Walgreens on Lincoln Blvd and pico in Santa monica

Walgreens on Strickland Bridge Rd and Bunce Rd Fayetteville NC . They never ever answer the phone!! The line is always long and the people in pharmacy are rude! I’ve been using Walgreens since 1990 and I’m going to another pharmacy after the poor customer service!!

My complaint is with the store at Kennerly Rd. and Broad River Rd. The date is 02/13/23, I was informed by an employee (tall black guy) that I had walk in front of other customers to his register. I told him there are 2 registers open and I choose the one with only the customer he was waiting on.

His tone and speech was disrespectful. How could I've broken the line when 2 registers were open. If the other people chose to stay in the longer line, that's their prerogative. He needs to be reprimanded for his poor choice of words and tone.

It's never "what" you say to me, it's "how" you say it.

I had 2 perscriptions sent in to the store at Chambers and Colfax in Aurora Co. on Friday 02-10-23. It is now 02-13-2023 and it has not been filled. I have tried to call the store but no one will answer the phones.

I have waited for more than an hour on hold then to be disconnected. I am lucky that the perscriptions are not life saving, althoughj the antibiotics could be concidered life saving. If they were I would be DEAD. It appears that your company does not care about its comustomers.

I will never shop at Walgreens ever again. Your services Suck.

I went to my Walgreens app today looking for candy. 99. , Easton, PA. I took 3 boxes to the register. They came up as regular price. I told the cashier that they were on sale. She told me that the computer said they were not.

I went to look and told her yes, they were all in sale. She said the tags must have expired. So, I made my other purchase and told her I did not want the Russell Stiver candy. Then I went back to look again.

I brought her one of the signs. Sale was good until Feb 18. She was wrong. She said she could not make a price adjustment. I asked if there was a manager to speak to and she said she was one.

I have never had the experience anywhere in any store where a price couldn’t be adjusted for a sale item. That is my complaint. I felt foolish disagreeing with her in…