Walmart

Ordered an item online to be delivered to my home. Ordered on the 14th and had to call to see where my order was 10 days later. Walmart customer service would not tell me where the order was due t what happened.

Only after saying I would post a review did they offer a refund.

First and last time ordering anything from Walmart. All I ask for was customer service to let me know what was going on. Still would not answer. Do you really expect to keep customers this way?

I have been a loyal customer for over ,14 years. I am a plus member who orders 2-4 times a week. I have a cleaning company and order to multiple addresses. tired to send her groceries and they charged my card twice and then flagged it gir fraud.

I have never committed fraud and have very rarely returned items or ask for compensation for errors. Yes they cancelled the order and ok have to wait ten days for a refund which leaves my family without groceries. I am a loyal honest customer and never ever cheated or attempted to cheat and all they could say was sorry.

You can't eat a sorry and I am having health issues and worked a extra day for that money to help. I deserve more because I am a honest person and good customer. Look at my account and you will not see any time of wrong doing.

I purchased a mattress from Walmart. I have been talking to more than 10 people and it has been one and half months that I am getting stressed over this. Walmart got the mattress from Little Red Lion Co. Little Red Lion co-sent an email to Walmart that Walmart forwarded to me.

They stated that they would fully refund me. So Walmart knows that. Now, when I called Walmart for my refund first, the last 5 people said you get your refund in 48 hours. Now they are saying they will send an email to Little Red Lion to tell them.

But Walmart had sent emails to Little Red Lion more than 5 times. They keep running me around. And this one and a half months has been so stressIful.

I went in to buy too many orders and the machine broke down and they took out two complete transactions out of my bank account they did not give me my money back they owe me $567 and they sent it to that I have to wait 7 to 10 days and in the meantime I have had bills to bounce several issues it's called me pain and suffering and

now I still haven't got my money back and it's been a week later and the manager the manager and assistant manager both were hateful and rude even the cashier that run me up told my boyfriend not to come back in there for me anytime let her come and hear herself they were very hateful and mean and I've never been mistreated like that in my life serious ly upload all right here

Walmart attendant refused to honor the return policy and short changed me on my return. I purchased several legos as a gift for Christmas through Walmart online. Today, 12/28th, I took the unopened toy back to Walmart for store credit as it was a duplicate toy.

Unfortunately, I did not have the receipt. The store attendant refused to give me a full refund and only issued a credit for a portion of the cost of the item. By the way, the toy was purchased a week before Christmas, clearly within the 30 day window.

which honor their return policies. BUYERS BEWARE.

This is the third time I've had a bad experience at Walmart store on Southern Ave in Tempe, AZ 85282 which has impacted me financially, specifically at the Money Center. I purchased a money order and tried to cash/refund the blank money order with my original receipt. It was declined.

The 2nd time I called Customer Service and complained to no avail. Doris was no help and has no customer service skills. I had to cash the second money order at check cashing store. I was charged $90. The third time (which was today), I paid $60 to cash a Walmart money order.

Total loss $150 for a Walmart money order that I should have only paid $8 to cash.

So as I sat there till about 11:40 and I looked out there and my truck was still setting there untouched for over an hour I asked the lady at the counter why aren’t they working on my tires and she said go out and ask them so I did and no one wanted to talk with me so finally I yelled at one of the guys what’s the hold up I been here 3 hours and

no one is working on my truck and I had an appointment for 3 days and he said he didn’t know and walked off I ask him who was in charge and he told to talk with lady inside so I went back in and she said she didn’t have a clue I needed to talk o the guys .

So I went back out there and had to yell again to get someone attention finally a guy ask me what I wanted and I ask him how long was it was going to be he said he did not have a clue he was…

I have had a problem with my delivery orders from walmart the first couple times I spoke to people on the phone 800 number but this last time I did the chat line and they didn't help than I did live chat that didn't help so this last time I called the one 800 number and they said they would get back with me in no longer than 48 hours do to the severity of the situation and

havent heard anything the representative I spoke to on phone told me they will refund me for the four orders and they hopefully will do something to fix the problem because now it's effecting my home and at this point I'm thinking about hiring legal counsel to fix the problem I'm very upset with the situation I'm very clean person and now I'm spending money I don't have to get rid of bugs that were in the items I…

I purchased 20 hardcover books. Charlotte's Web. I received 10 paperbacks. I did was I was told and returned them My replacements came today and again they were paperbacks. 00 coupon so it would cost the same. 48 each. 50. 49.

So instead of getting them for the original price as I was told. 00 extra. False advertising and Bait and Switch. I'm disgusted. Original order number 2000118-72257828

prsimo trato en el servicio ak cluente, nada empaticos y menos el supervisor, no ayudan a resolver el probkema y se limitan a decir,...es la politica de la compania, llamar es perder el tiempo. esoero a que me devuevan el importe de mi compra y cancelar mi cuenta.

, year 2024... I received my new health card for 2024. It is loaded with a food benefit available that I can use for food purchases at stores near to me such as Walmart. 00 each month. , I had questions about it so I knew what was ahead of me when I go to the Walmart store.

We are close to Walmart stores in Arvada, Co. and the store I called is on 72nd and Sheridan. I did connect with someone there, and I asked her about the food benefit card I have for 2024. She told me they are having lots of problems with their system in their store recognizing my type of card, it is not working for the people now and she said they are trying to get that corrected.

Good thing I didn't go to the store and put food items into the buggy then go to the check out line to not have my card work, spend all…

I placed a order on December 22 2023onlinr through Walmart plus and never received any of my items but upon notifying Walmart they deactivated my account for someone stealing my groceries and refuse to refund my money.

They blocked my account for no reason then I hear other ppl have that problem to this happen Thursday morning when I try to go to the website this I couldn't login so I call they said one lady it's a error I'm send this to the supervisor and they never got back to me how rude then I call again another lady o I'm send this to our supervisor I'm getting so

tired of calling I had stuff I order that I can not check on and I had Christmas shopping to do as well why act like the Grinch before Christmas Walmart really!! Wow nobody wants to get my account back up and running that's rude I didn't do nothing wrong at all it be a error just like my friend said cuz he had that problem to n it got fix i Want!!

My account back now I already contacted the CEO!! Doug!! Have to wait

****update number 2: same crap different day. i was right to be skeptical. Woke up today to another cancelled item, no explanation. refund to my bank card but no refund for my gift card. so its going to be another week wait at least.

I'm so over it I've been stressing over this stupid phone for over a week. Now I get to go to work with no phone and a new born at home since walmart had this "great online sale" that I wont even get to use since they wont honor the original sale nor do I want to.

when ever I get this refund back I will be selling it and taking the $60 hit because I CANNOT STRESS ENOUGH I do not want to deal with this head ache and sad excuse of a reputable company again. hopefully some people take this review to heart and i save them the time and hassle. NEVER AGAIN! Walmart…

I order many times from Walmart for food delivery. Im handicapped and can’t shop so I pay my membership to have it delivered your delivery is horrible I ordered yesterday and the delivery guy came and brought me only 2 items I ordered but

was giving me someone else’s order I told him no that’s not my order we’re is the rest of my order he said I don’t have it so I chat with someone who definitely couldn’t help me so someone from customer service called me back and kept saying they can’t help cause the driver who couldn’t speak English didn’t put delivered it’s still on attempt my issue is get people in customer service who can really help cause I feel I pay Walmart to raise my blood pressure and anxiety.

No one at Walmart helps plus delivering other people food good thing I wait outside…

I am writing to express my deep dissatisfaction with the service I have received from Walmart's online grocery delivery. I rely on this service due to my physical handicap, and I place my monthly orders promptly between 12:00 am and 12:30 am.

Despite selecting and paying for specific items, it has become a recurring issue that at least 3 or 4 of these items are marked as out of stock when my order is fulfilled. What's most frustrating is that these items were in stock at the time of payment, and yet they seem to be sold to others before my order is processed.

Walmart's proposed solution of returning these items to a physical store is impractical for me, as my reliance on grocery delivery is precisely because I cannot make it to the store in person. I believe this situation is unfair and…

I had been using walmart grocery delivery service for over a year. I began to be missing items from deliveries and it is difficult to report missing items at once. on 10/17/2023 I had 6 items missing from a 16 items grocery home delivery.

This was it for me so I did something about it. I found the main store number of the Houston East Frwy local walmart. I had to really argue with the person who answer the main number to get connected to the manager of the online grocery delivery service.

Finally I got to speak to the manager who said she had been at walmart about one year to date. We had a very long conversation and me being an auditor I asked her questions about quality control over the order filling and delivery system.

She said she had no written instructions of how to practice…

Last two times we were in Walmart in Hendersonville NC we seen the cashier not ring up products and giving away free stuff for I guess people they know. I'm tired of paying for people that steal stuff and then getting away with it. In the long run we pay for it as a customer and the thief gets away free.

IT SI NOT SO MUNCH A COMPLAIN BUT THE WAY THEY HAVE ORDERS CATAGORIES BECAUSE I HAVE ORDER CAT LITTER AND CAN OF DOG FOOD IT SAY IT COULD NOT BE SHIP GROCERIES WHERE I LIVE WHAT I WOULD LIKE TO KNOW THE PERSON THAT INPUT THE LIST HAS EVER EATEN CAT LITTER AND DOD FOOD BECAUSE AS FAR AS I AM CONCERN I NEVER HEAR ANYBODY EATING CAT LITTER AND DOG FOOD SO WHAT IS IT DOING IN GROCERY LIST ? WAS NOT ABLE TO HAVE IT SHIP

My name is Kerrie Sims and this is what occured at the Brunswick Maine Walmart on October 1, 2023 at approximately 3 o'clock on I entered Walmart to get a few things. 47 and the smaller grapes and apple slices contribute to jewelry then to clearance clothing I got a bra and shorts I checked out self checkout scanned ALL items I needed to ask one of workers to help me b LoL because qI didn't realize I had hit another payment method.

Trust me she looked to see if I scanned all of my items. I paid with my chime debit card got my receipt realized there were no bags so I put all items in my messenger bag. Kept receipt m hand when I got to the exit offered the checker my receipt.

He said you're all set. So I proceeded outside to wait for Brunswick Taxi. About 15 minutes go by and I realize…

I purchased a phone card they voited it out because the card wouldn't work then the girl working customer service sent my daughter to get another one then tells me i cant do anything i can't exchange it i said your not exchanging it you voided it out she wouldn't help me at all she was very rude it was basically my problem when she screwed it up to begin with I'm just asking for help she shouldn't be working there if she's not gonna work

On Thursday 21st September 2023 at approximately 3:30pm, I visited the Walmart store located at 10750 Westview Dr Houston, TX 77043 United States (store 1409). I approached the money services counter and asked for Western Union services. The employee Kathy asked for the information and the correct name, I went on my phone to call the person for their last name and this is where things unexpectedly went left!

Sir you cannot use your phone here and your suppose I have known that. I said ok but it’s the first time I have been told that. She said no sir you should have known that and because of that I can’t give you any service, I said ok.

Still processing the tone of the employee towards me. I said ok. And went back to the end of the line on the front and made the call. While there I…

Walmart is still charging me for some tires that I never received. Online my order is stating that I picked them up. I don’t even have the means to pick up four tires in my car. I came in for installation which did not happen because they were the wrong size.

The order number is 2000110-71231489.

This arrogant walmart employee, got up in my face for no reason except, hearing me simply speaking about wearing mask after taking a bunch of covid shots, why wear a mask?, If this happens again I will do my best to have this poor excuse of a person/employee charged!!!!!!!

The vandalia Illinois pharmacy has got to be the worst for costumer service In the country I'm a 70 year old male have had a stroke can't hardly walk am handicapped spent almost an hour on the phone yesterday trying to talk to someone about a prescription ordered on the 5th of this month they said they would send a text when ready today is the 14 still nothing no it's not on my porch or in the front byard as the last one was I will never be so

glad when November gets here so I can change my insurance back to Cains pharmacy at least they have a drive up window I can use this is the fourth time this pharmacy as lety prescription run out I have had it with Walmart pharmacy

On August 29 I bought an article on Walmart Marketplace. I was provided 2 shipping options 1) free September 7, 2) $9,95 September 2

I paid extra shipping to get it on September 2nd and received confirmation by e-mail on August 29 at 19h54. The message was: Your shipment is set to arrive by the end of day Sat, Sep 2. My decision to buy with Walmart was based on the fact the shipping would arrive 3 days before I flew back from Las Vegas. On August 30 18h39 I received another e-mail that said: 1 item arrives by end of day Tue, Sep 5, 2023, Arrives late. This e-mail was instructed with a FedEx tracking number. To be proactive and make this shipping on the due date I reached Walmart, the vendor and FedEx to find solutions. the information was never clear on Walmart side and many false…

I ordered Business Deposit slips and received them on Monday. The problem is they were left outside of my Business, which I am closed on Mondays. Thanks goodness noone took them and got my account number off of them! The email said it did not require a signature.... Why not????

When I was sent a picture of them being delivered I had to travel 20 miles to get them being as though it was my day off I was home...... I was not real happy. Attached is the email where is says "no signature required"

I arrived at the Walmart Car Services at 7am on Saturday August 26,2023. I was in need of a battery replacement for my 2010 Chrysler Sebring 4cyl engine. I was told by the female Hispanic technician working that morning I'm the register initially that the "books " showed that my Sebring took a year battery.

I informed the technician that I wanted at least a 3 year battery but she insisted that the 3year battery would not work on my car & that she had to go by what the book says & that was only a ONE YEAR BATTERY. I went off t sho & wait for service to be completed returning one hour 20 minutes later.

A different cashier was now at the register. A female black girl. I decided to double check with her about getting a three year battery because that's what I really preferred. She went back…

30pm. com thank you Bruce Chennell

I was a Walmart plus member, with each experience I’ve had with orders there was always something wrong, did you get my order some of it it was even delivered to other address, although my address was very clear on the list. About six 2 months ago I tried to place an order online and was unable to do so.

Only this allowed to get so far, I did contact the order department who could not solve my problem and told me that someone from the IT department will get in contact with me within a few days, weeks went by I called again still unable to order, however, the order department was kind enough to verbally take an order and then I still couldn’t place it.

I only get as far as the page it said, taxes to be added, the clerk in the oil department, and I were not looking at the same thing in…

i purchased a phone through the t mobile representative at store #03383 in amarillo, texas. i gave representative my soc sec #, my drivers license and my date of birth. i went back to the above same store to upgrade the phone and was told by the t mobile representative that they couldnt process my order.

i received in the mail a letter from walmart entitled: ECOA adverse action and it had the reason why the t mobile rep couldnt process the order: UNABLE TO VERIFY IDENTITY It also had an order number, 329312636544583. It has as well a letter code, AAIPC I called the number in the letter numerous times (8667954583), they could only help by escalating the issue each time I called.

I called the escation team and they didnt seem to know what i was taking about, and said they could only help…

I was speaking to a Walmart customer service supervisor on the phone explaining my issues and he hung up on me.

your manager that works in the office has an attitude. i ordered donuts online had them delivered and when they arrived on my steps there were several flies in my donut box so the gentleman that does online orders told me i could return them to the store and

get a gift card and get a new box and make sure i get the gift card since i drove up to walmart to get the new box and when i told her what i was told she got smart i go there all the time. i live at 801 three bridges estate circle jacksonville

On 8-6-2023 I tried to purchase some items with a gift card that I had. That card had $33 dollars left on it. When I swiped the card the register said approved thank you. But the cashier tried to get me to pay $22 dollars in cash. 20.

today on 8-16-2023 I checked the transactions and it says on 8-6-2023 a transaction of $32 Dollars was tooken. So that means I was charged $32 and was not allowed to take what I purchased home. He tried to get extra money from me.

Ive been trying to get a hold of a manager and nobody ever answers. This happened in rhonert park, California. All this is on camera at the Walmart store

Don’t join Walmart.com membership. Not worth it, they kept on canceling my orders 6X in a row, then called customer service, their customers support is rude very rude and he didn’t want to hear me out and talked over me and he didn’t want me to talk to his manager and just hang up on me.

Today, during my shopping trip on 08/13, I had an extremely negative experience at the Walmart store located at 15063 Main St, Bellevue, WA 98007. There are a few key points I'd like to address about this incident.

To start, it's evident that Walmart lacks proper training in raising awareness about discrimination among its staff. As I was preparing to check out, a female store assistant approached me and posed the questions: "Do you speak English?" followed by "Do you live here?" These inquiries struck me, as I've been a resident in the United States for nearly three decades. It's disconcerting to still encounter such queries. I'm left wondering if my appearance triggered this interaction.

Furthermore, the store seems to inadequately organize its merchandise for the convenience of…

Accused of not paying for all my items at the register. When I was through I was told I could not leave. I said excuse me? What's wrong? The store employee said that I didn't pay for two items! I said that I paid for all my items!

I then asked her just what do you think I missed? She said the root beer and Doritos and I immediately showed her the register ticket with the root beer and Doritos on it. She didn't apologize to me. Just said oh well I guess I missed it.

I have never knowingly stolen anything and I was very surprised and embarrassed about the situation and the way it was handled by the employee in front of other people waiting to check out

I spent $500.00 at your store and upon reviewing the receipt I was over charged $55.00 for 7 products that were more than the original price indicated. Attempts to collect my $55.00 were impossible and was lied to that the supervisor was in a meeting so i left my phone number for them to call me in regards to getting the money back and no one ever did!

Ordered an item that was said to be received in three days on July 22. Still has not arrived and nobody responds to emails.

I just wanted to say that produce looks 100 % better since you all got rid of the guy and let that lady take over. She's done an awesome job! It's cleaner and looks great! Congratulations on a job well done!

Sorry I can't remember how to spell or say her name but it starts with an S.

Please don't shop at Walmart.com anymore

I have a shopping account at Walmart.com for more than 20 years and buy items very often with large amounts of money, but today I received an email from Walmart.com saying I violated the return policy??? I have never returned a Walmart.com online purchase in over 20 years. A few months ago I bought a manual lawn mower for about $175 but never received the item, I have received the tracking of my parcel but it was delivered to an address other than my home with pictures. Snapshot of the delivery company in it.

I called Walmart.com to report the package was not received because the shipping address is not my home and asked for a refund, and the person who answered the phone that day said I wasn't alone. so because the shipper is fake (SCAM) should…

I've always gotten my meds at WM's Pharmacy, I didn't mind using the old system of using the push button for everything. The next system is a total waste of my time, I called a prescription in today and I told my DOB, 4 times, and finally ended up talking to a real live person. WM needs to go back to their old system of refilling prescriptions,

I was visiting my local Walmart looking for a wall calendar. I pulled an employee to ask her where the calendars are. The setup recently changed so where I thought the calendars would be was actually the fabric/craft section. She was very friendly and easy to talk to.

She shared with me that she works overnight stock, but she was willing to show me where the calendars are. There were two guys who walked past us and kept staring. I asked her if they were her supervisors to which she nodded.

One of them looked at the employee and said, "What time is it" and looked at his watch. I was appalled that her supervisor would speak to her in that tone of voice. It was rude and degrading. I told her I wouldn't keep her much longer, but to guide me to where the hygiene section was.

Right before I…

The store is disgusting in the day time when I go shopping.. the bathrooms isn’t done the floor has spills on it

Fedex and Walmart are horrible irresponsible delivery companies! I have had UPS,Fedex and USPS deliver my packages to the wrong address,and even UPS and Fedex say they can't deliver my items because they were damaged in transit,and I have had damaged broken,ripped open packages delivered from Fedex! Months ago Ebay and Target kept saying on their sites that my order was delivered,but there was *nothing* outside my front or back door apartment building.I told them that I was telling them the truth and about a week later a maintenance man knocked on my door and said he had two packages for me that were delivered to the wrong building next door!

Walmart,Fedex,and Amazon.com delivery drivers have also delivered my items to the wrong building and took a picture of a blank wall of my out side…

I have had 3 of 4 deliveries not being received. Although tracking implies that they were delivered. I attempted to resolve the problem but I get a computer asking for the 15 digit number (which I do not have). I get no further to a resolution that being frustrated with the 15 digit loop back. It seems as though the problem lies in the vendors that are providing a service (?) to Walmart customers. I have had zero problems with Walmart store shipping items.

My personal problem is that I am deaf. I do have a Cochlear Implant that allows me to understand most things. But, telephone conversation is not one of them. The phone is useless to me for voice. I do communicate using text messaging 99% of the time. Therefore, in addition to my email address, my phone may be used contacted using text.…

I purchased a car battery online on 7/28/2023, picked it up at curbside a 8am on 7/30/2023. Walked it over to Auto Center and they noticed the battery the store gave me was a little older than what they had in stock, so they offered to exchange it for me.

They were unable to return the battery I picked up just 20 minutes earlier and told me it needed time to "work its way through the system". I was assured by "Donna" in Customer Service that I would have no problems returning my first battery, but since my car was in the Auto Center repair bay, I decided to buy the identical battery from the Auto Center, and come back later to return the first battery.

When the Auto Center attempted to install the battery, it did not fit (despite being selected by the online system and verified by the…

feedback@walmart.com

I placed an online order for delivery. Delivery was scheduled for 3-4 pm today, July 23. I was notified that the delivery was going to be delayed 2 hours. At 7:30 pm when the order was 3 1/2 hours late, I called customer service. The agent said that they were "looking for a driver to deliver my order". I also was given the option to cancel the order.

I canceled the order.

I place curbside orders weekly usually don't complain I got home with my order my bread was crushed my pork chops had awful smell drove bac to walmart realizing I was charged for 2 pork chops only got one and it smelled. n customer service didn't wanna refund both after I said multiple times I only received 1.

The CSR behind counter was jus rude actin like I'm trying to steal some dam smelly pork chops I spent $300 a week jus on food but she acted like I was trying to get them for $7. 00 but I was made to feel like a criminal all the while who answers for the smelly meat that if I was elderly cudve eaten n become deathly ill.

N thr rude woman behind the counter that was sure not to flip her name tag over so I cud c her name. I am a Regustered Nurse n I wud never treat parient in manner I…