Wells Fargo

The branch at 8812 Corbin ave. Northridge Ca 91324.

The atm machines are filthy.

On Monday September 25, 2017 I went into the Val Vista and Warner location of Wells Fargo in Gilbert AZ

I wanted to transfer 2000 into my IRA---EVIDENTALLY I WAS TOLD --was that the VOLUNTEER working with customers didn't know properly how to do it and as of now my 2000 deposit is MISSING?????

Really guys????

I do have my IRA receipt that I made a deposit but as of now the deposit is missing???? and not credited to my account

any help would be greatly appreciated

Thank you!

Billy Nitzschke

602-318-4466

I recently opened a WellsFargo Trade account and forgot to sign the sheet regarding Tax withholdings. Consequently, after selling off several postions, tax withholdings were deducted out of my account after each sale. I faxed in the signature sheet Tuesday and was told that after it was received, the tax witholdings would be deposited back into my brokerage account within 48 hours.

I called the next day to confirm that the faxed signature sheet had been received. I was told that it was and I should receive my funds the next day. After not receiving my funds Wednesday or Thursday, I called again Friday and was eventually told that the tax department was unreachable and that they need to submit a release before the funds can be deposited back into my account and that it will take 48 hours…

I went to my branch today 1600 Sheridan st Hollywood fl. After Hurricane Irma. I checked online & by phone they said they would be open from 12 until 6 pm . so on Monday I will go back & close all of my accounts at Wells Fargo

My daughter applied for a student loan through Wells Fargo and was advised she needed a co-signor for obtain the loan, which was the difference in the amount of the costs at WSU and her financial aid award, about $8,000. We started the process on Aug. 22nd. I agreed to co-sign and used the online portal to submit the documents requested August 23rd. This is when the issues started: After my first submission I received an email from Stephen.Lautzenheiser@wellsfargo.com advising he was going to be the point of contact and help throughout the process. However, that is not what actually happened.

I was out of the country from Aug. 24-September 2. My only access to communication was through the online portal and web based communications. I had no international calling, so I emailed Mr.…

I am executor for Willie Norwood of 1916 Cecil St, Durham, NC 27707. This property was inherited by Catherine Simmons at 12703 Prestwick Drive, Fort Washington, MD 20744. All probate papers have been filed with Wells Fargo. They refuse to speak with Catherine about refinancing the loan for this property, even though she is now the rightful owner.

The account number is 0334583564. All of my calls are routed from person to person, and each one in a different state. It seems as if they want the property to go into foreclosure. Or they just want her to make payments without proper finalization or transferring of account. What next?

Given all the deserved bad publicity that Wells Fargo has received this year, this is not the time that Wells should alienate remaining long term customers. I've been with Wells since you bought out Norwest bank, and have been at the same location on Cleveland Ave.

office in New Berlin, WI. all these years. This morning, I took my grandson's coin savings to have them counted, only to be rudely told that Wells no longer offers this service to its customers. When I expressed my disappointment, I was told other banks have also removed their coin counters, and that staffing levels prohibit counting coins for customers. TO ANYONE!

I then informed the bank employee that perhaps I should consider leaving Wells, and she replied that she wouldn't want me to do that. I then asked her if she -…

Yesterday there were new faces and different people working the drive through. I had never had a problem until yesterday and the teller was rude, all she was say is it is against policy to cash that check with your mothers name on it.

The drive through was held up for several minutes while I tried to explain that my mother was home bound.

Finally a manager came and cashed the check. Now I have no faith in wells fargo banking. nobody explained any new policy and they didn't want to look at past history and see I cashed her checks every week. I know it don't matter to wells…

Unethical unprofessional, and illegal banking practices.

I reported $2400 worth of fraudulent charges to WF the day after Thanksgiving (I waited on hold for 65 minutes to do so). Nothing was done nor was I contacted after 7 days so I called back. This time I was on hold for 75 minutes.

The "banker" who took my call was extremely rude and would not provide a "credit" for fraudulent charges and then subsequently hung up on me. I called again on the 10th day and waited on hold for 65 minutes. Although I have been a WF customer for over 15 years I am (happily) leaving this bank!!

My parents, Dorothy and Dean Skanderup, and I are will be closing out our accounts at Wells Fargo over the next few weeks. We learned that Wells Fargo is not only the second largest funder of the Dakota Access Pipeline, but also that all the funds for the pipeline flow through Wells Fargo.

We are actively opposed to the pipeline for multiple reasons: it as a violation of native treaties and rights; investment of funds in such pipelines is OPPOSITE of what we need to be funding to counter climate change; and the pipeline endangers the water supply of the downriver communities. We are saddened to be closing our accounts after so many years with the company, but we cannot have our dollars be part of Wells Fargo fudning of the pipeline any more.

Good morning Wells Fargo,

Subject: Re: 1081516T094 and New Claim with Rockin Jump. I am really requesting some assistance with a resolution to my claim 1081516T094 and new claim with Rockin Jump.

For Claim 1081516T094 – I received confirmation that this claim was closed and I recently noticed that my account was deducted $119.00 and I have provided all the evidence showing that I was charged after I had sent the items back and I am totally unclear of what happened.

For the New Claim for Rockin Jump - I have invested hours of my time calling in and speaking with the claims department and then I received a letter that for info is needed and I call in and I am just on long holds and I sent in a letter and I still have no idea why I received a letter stating that more info is needed…

5 years; from July of 2008 until June 2016. I had an existing account prior to incarceration and made deposits throughout my prison term. Only to find out upon my release someone had compromised my account and opened a Wells Fargo credit card account in my name.

Wells Fargo refuses to rectify this issue and all my funds are gone from my account. They stated I did not report it in time, I was unable to report it because I was unaware. I have provided them with documents proving my situation and they refuse to take this into account.

I went to the Wells Fargo branch to ask for a streamline refinance and was giving a very good rate and great closing price. This was back in July and now we are in November and they kept changing the closing fees to thousands of dollars.

The wells fargo lady didn't seem to know what she was doing. So after 4 months of waiting on a 30 days streamline refinance i told her to cancel the paperwork. She said she would and that i would get a letter in a week saying i cancel the paperwork but instead I'm getting payoff information and Fedex envelopes from wells.

I keep calling the rep but she won't answer the phone and turn her machine off so i won't leave her any messages.

I sold my house and property to a young man in September 2016 and I recommended Wells Fargo, one of the biggest mistakes I have ever made. Now here it is Nov. and. I am still waiting on it to close.

It just went to the underwriters 2 weeks ago. I have lost 2 sales and found something I want to buy. I can't believe how incompetent Wells Fargo is and this is not acceptable. It is no wonder that the company is in trouble.

Terrible, Wells Fargo closed my account long ago for reasons unknown I was told to bank elsewhere. Went into your bank today with a check and was told it had to be verified, check was drawn on your bank all the proper ID was shown.

I called the insurance company and was told it was not necessary to verify the check and they issued no such directive, it was solely at the bank branch's decision! I went into another Wells Fargo and they cashed it, no problem..

you guys are a joke. No wonder you're being sued you're crooks. I'll take my business elsewhere.

I transferred money from my savings account into my checking account to make a purchase on November the 9th 2016, because my checking account was at zero or at the very least was to low for my purchase. Monday I received a notice that I had an overdraft fee for insufficient funds, because the transfer was somehow still being processed.

I called and explained to the customer reps that my account is negative because of the nsf charge and even so it is $14 less than the amount of the charge. I was told that the process must have taken place after the purchases even though I would not have had enough money to cover the charges that occurred after, and that there was nothing that they could do about it.

The also told me not to use their app for accurate account balances.

Never in my life have I ever dealt with such an unprofessional customer service department or bank in general. I called with an issue regarding an issue with my bill pay (which was not my fault) and instead of correcting the problem they have allowed my account to go into the negative and

are not willing to provide any assistance with getting rid of the returned check fees, overdraft fees or crediting my account the money that was sent out without being authorized. This bank is a joke and I wish that I would have never signed up with them.

Do yourself a favor and go to a local bank where they actually care about their customers or a credit union where they're willing to help you out in any way that they can.

We've been customers with Wells Fargo since circa 1999. I used to love this bank, but it steadily declining. It would be so easy to change to another bank if it weren't for convenience. We use to have 2 home loans, 2 line of credits, and a credit card with WF. We're down to 2 lines of credits soon to be paid off.

You didn't mind taking our money for interest to the tune of almost $500 a month at one point, and you wouldn't reduce the rate on our credit card (that you doubled overnight) when we asked on numerous occasions. I was never so glad to pay off an account in all my life. I felt like I was being robbed. We've also paid off two home loans -- one a line of credit! In return, if we had $8,000 in the bank for the month, our interest was less than $1.

Last Saturday, we went to our bank…

Worse customer service I have ever experienced. As a dedicated customer for a decade I would assume I'm a valued client. Unfortunately Erika Villegas (Simi Valley, CA) doesn't believe that after the uncalled for treatment I received Saturday. For a business that has been publicly shamed for their corruptions one would believe the your customer service should be extraordinary. However this is not the case. It was slow and Erika Villegas clearly didn't have alot in her plate yet she just couldn't take the time to listen to my issues that I have been having with my accounts for a month now.

As a result none of my concerns were even addressed, due to fact that your employee would rather give attitude than listen and help resolve any of the issues at hand. It is shame that this company would…

An overdraft credit card was opened by Wells Fargo Bank without my knowledge. In 2013, my husband and I opened two checking accounts and a retirement account, it was suggested by the banker that we fill out an application for a credit card for overdraft protection, which we did. We never received any correspondence from Wells Fargo about the credit card and assumed we did not get approved. Approximately eleven months later we wanted to refinance our rental property through Wells Fargo and discovered when my credit was run that I had a credit card which I never knew about or activated and now had my credit destroyed for not paying on it.

My husband and I had just paid over $1,000.00 to Lexington Law to get our credit scores raised so we would have better interest rates. I wrote to Wells…

Today, October 4, 2016 at 11:55 AM teller Luis assisted me. I handed him my mortgage payment stub and check for October's payment, the check and the payment stub reflected 705.85. When Luis asked me to confirm my payment there was the payment of 705.85 and then right beneath that figure was a figure for 10 cents which made the total 705.95. I asked what the 10 cents was for and Luis said I wrote 705.95 on the payment coupon, which if I had it would not have matched my check.

I said are you sure I wrote 705.95 and then he looked at it again and said "Oh, I read it wrong". I asked him to cancel the payment and re-enter it, which he did, but I believe he should have confirmed the information while he was entering it the first time (payment coupon and check amounts are the same) and…

I have banked with Wells Fargo for several years and have experienced numerous times when funds of $20 to $40 have been withdrawn from my checking accounts by some one other than me. When I called or visited the local office to inquire about these incidences I was always told I had probably made a mistake of some sort.

Now I understand it is likely that an account(s) was open in my name by employees and funds transferred form my legitimate account into fraudulent ones. The amount of money involved is in the thousands. How do I get my money back?

I have been with Wells Fargo since the 90's. Over the last few years I have noticed something wasn't right and so did my daughter. Every month I get charged for insufficient funds fee that I could not understand how and why.

I wake up one morning after morning with different balances and debits that have been paid then the next day they went back to pending. This happens all the time. I have multiple sclerosis and I have problems with just letting things go because I don't want to deal with the stress and also I did not want to think my bank would steal from me.

I woke up this morning to find out my account was totally off, hundred of dollars off. I am on social security disability and I can barely live as it is much less have my money stolen.

Even though Wells Fargo is under review. They continue to scam money from customers. Today 9 -30 - 2016 I had a check come through this morning for 100.00 with a deficiency in my account of 15. Well Fargo has already charged me a $35.00 fee for a delinquent in my account. Even though today I will deposit money in my account to cover the check. The funds are in my account today to cover this check. But this "does not matter" to Wells Fargo bank. In Fact this has happened to me many times. And when I call Wells Fargo they have actually said to me too bad. We do are banking in the morning.

Now your probably thinking that this is my fault. But I am a victim of this economy. I have a small business and I live month to month. I work 80 hours a week and can barely pay my bills. Almost all the…

My complaint is that I have been with this bank since 1999. In the month of June fraudulent activity was done in the amount of over $4000.00. After numerous calls and visits to the bank and a devastating hold placed on my checking account funds, for over a month with numerous checks that was locked out for this. It caused insufficient funds to pay them due to the hold on my checking account. After that situation was resolved I was charged several finance charges on the fraudulent money ranging from $98 to 94 dollars in interest fees.

Tina the bank Supervisor was able to correct the problem. Great everything resolved, so I thought. This month October 22nd the loan balance that I owed personally to the bank showed on my statement that my loan balance was paid in full. the next day it was…

I open a Wells Fargo checking and savings account and was approved. The bank send me two debit card. I have money on my checking account. I tried to withdraw but Non of the card work. Two weeks later, I received a cashier check from Wells Fargo.

No letter or what so ever. I called the bank and asked why. I was told they closed my account. I worried a bit because my paycheck was direct deposit. I was told not to worry, because they denied the direct deposit and that I have to talk to my employer.

Wells Fargo employees cannot give me an answer why they closed my account and that all they know my account is closed.

I had a checking account with large deposits during a certain time of year, the first 6 months of the year and my balance was over 3,000 monthly. I used my account mostly to pay monthly bills and ATM cash withdrawals. In July 2016 my account was overdrawn an I knew it should not have been and upon further inspection of my account there were several unauthorized charges made but my account was still not what I knew my balance should have been. In August I received a notice from a company that I did business with advising that my account information attached to my debit card was compromised and it went back for over a year before the company realized that customer info was breached.

So I looked back further at previous transactions and found several more unauthorized charges and I disputed…

Should be a negative star rating just for the CEO. I have been waiting for three months for a refi every one is on vacation all the time. Corporate head office spends too much passing the buck. we work nights and weekends they say.

I don't believe anyone has a clue what a hard day's work is at Wells Fargo they are too busy finding ways out of work and easier ways to scam the USA out of money.

I was one of the peasants that you people raped in the housing crash of 2008. Now you give one of your executives 124 million dollars because she did a good job perpetuating your fraud. You should be ashamed of yourselves.

This whole culture is based on lies and deception now and you people are a huge part of it. I hope it comes down on your heads!

My Wells Fargo complaint is I open an account with a $50 deposit within 24 hours it was closed. I went to the bank to get my deposit back and was informed that I had a call 800 numbers after speaking to 6 different department each one blaming the other comes.

Only to find out there was an account open project under my name in 2008. I thought I had fixed in 2010 now they're keeping my $50 and charging me 40 more for something that I had nothing to do need to know.

Who can I talk to about my money and taking this damn project account out of my name?

Tried to schedule to have a safety deposit box drilled on saturday sept. 10th the day was confirmed but not the time, repeated calls to the branch have not been returned. I am traveling from Maryland to Arizona and stopping in westminster colorado to empty the box, a special stop for me.

All I want is the time to be there. The wells fargo branch is on 7401 federal blvd in westerminster I am leaving Md. on Thursday morning sept 8th to be in westminster on the 10th.

I had a loan with Wells Fargo on a haul trailer and paid it off. After I paid it off they even sent me money back that I had overpaid. I did this just to make sure it was paid in full.

Now I am getting billed for insurance on this bill and I have never had insurance with Wells Fargo. I had insurance with another company on the trailer I had financed with Wells Fargo. They will not listen on the phone and I even sent the papers proving I had insurance to no avail.

Why do they keep billing me? I know if I do not pay it this will go against my credit. What a scam and extortion.

Wells Fargo adjusted my accounts back to my satisfaction. One day after I posted my complaint with Hissing Kitty.

I have visited different Wells banks four times, in an effort to update my mailing address for hard copy statements. In another vein, Wells has stopped including envelopes with their invoice for my monthly mortgage statement. No explanation, no marketing effort to demonstrate respect for the customer.

No community building, by promising to donate the cost of their saved envelopes to local charities. No notice of any kind whatsoever. How disrespectful.

I go to Wells Fargo in Pendleton Oregon every day during the week for my work deposit and the manager (Judi Owens) at this location is horrible. She has a hard time understanding the simple job of a deposit most days. She also has some of the worst customer service skills ever! I had on a Star Wars t-shirt one day and she gave me a disgusted look on her face and said "really? Star Wars? You would really wear that in public?" I find this comment very unnecessary and rude.

I don't care who likes and doesn't like Star Wars but common sense says you keep your mouth shut either way. After talking with another Wells Fargo employee I found that she had told one of her employees that this employee is fat and that she should lose weight. I can't even begin to explain how dreadful that is! I am…

I have three checking accounts with Wells Fargo. One of them has a lot of automatic debits every month. It went into overdraft three times in a row so I put in extra deposits three times and wondered where my money was going.After checking with the local bank branch. I was told that over $5300. was deducted from my checking account for an automatic payment on my line of credit. This paid off the line of credit. It was supposed to only pay $40. minimum every month. They told me it was changed online probably by me.

I replied that I don't bank online, nor is it even set up. They figured they must have made the mistake. The first banker that I went to claimed to have it fixed. One month later it still wasn't. So I went to the branch that set up my line of credit. That manager got a hold of…

I went to Wells Fargo this morning and I wanted to do a cash advance and the guy told me he couldn't do it bc it was the exact amount and I have never have had any problems doing cash advance. He told me that I needed to go to another bank and I m a customer at wells Fargo for a long time.

The bank I went to is the one in Mitchell Bridge Road. They supposed to help people and I try to call and the lady put me in hold.

1-800-869-3557 customer service for Wells Fargo is rude. They will ask you way too many questions not to be the claim department. Never get what you filed, funds never and up. And most importantly, why would you have to enter your pin for card to check your savings or checking with world wide customer service?

I had one of the worst customer service experiences today at a Wells Fargo location in Austin, TX. The address of this particular bank is 2028 E Ben White Blvd. I arrived at the bank around 11:05 or 11:10 (if memory serves me correctly). I added my name to the list of people requesting to see a personal banker before making a withdrawal up at the front with a teller. The teller was extremely helpful and efficient. When she asked if she could assist me with anything else, I told her I needed to speak with someone about my savings account. She asked if I had put my name on the list, to which I responded with a yes, and she told me someone would be with me shortly.

There were only 1 or 2 names before mine on the list. The lobby was under construction, so I milled about for a few minutes.…

I read with great displeasure of Wells Fargo decision to support one political parties convention and not the other. While you may find a candidate holds views and beliefs contrary to your own, the convention is much more than a single candidate. If your decision to only support one party stands I will give serious consideration to pulling my business and investments now managed by Wells Fargo and find a more politically neutral bank.

I’ve been in Wells Fargo in Miami, Florida on April, 8th 2016 and asked them how to open an account. I was very clear about not living in US and asked more than once if I would have any problem to use my account from abroad. The customer sales representative and the manager at the time told me that living outside US should not result in any problem. What happened is, when I was back home, I receive a message from Wells Fargo telling me that my credit card was sent more than 30 days so I should ask to cancel my card and request to send me a new one. For that, I should update my account address information and call customer service, so I start to do so.

And I’ve been calling since then, and they keep telling me that I CANNOT REQUEST A NEW CARD or even have online access to my account to…

I am one of your Wells Fargo customers, who have a report to make about one of your manager employees. Today, I came in to talk about my account to explain a few things. I asked her was there a way for me to stop someone from pulling out of my account so it wouldn't make my account negative, and she told me, "there was no way I could stop them." "If I owe them money, that they're going to get their money!" (Which was rude.) So then, I asked "IF I wanted to cancel my account, how would I go about with that?" She told me, what I had to do. So, I asked her another question, (about my account became in the negatives) and she wasn't quit being patient with me and was misunderstanding what I was asking her. So she rudely told me to "bring in my 109 and cancel my account!"

Which wasn't right of…

This is not a complaint about customer service it is about community responsibility. I live in Canon City, Colorado and have been a customer of Wells Fargo since 1974 and was an employee in Denver for 24 years. The main branch of Wells Fargo on Main Street in Canon City has a small plaza next to it that is part of the bank property.

It has two small fish ponds, a statue, and several planted areas. To be frank, it is disgusting! The ponds are filthy, there is trash all over, and there is even a manhole that is broken that could easily severely injure someone.

These small communities are trying to revitalize and improve economically and this eyesore on Main street is not helping. Quite frankly, it would not take much money to clean up this area and maintain it for the enjoyment of the…

I called the credit card department about fraud on my account. I was confused to why the amount of the fraud was on my credit card with no hold on it. The way this male representative talked to me referring to me as not remembering things was very rude.

I had done everything I was told except I misunderstood about the procedures this fraud was attempted and my checking account not being cancelled. I thought Wells Fargo was canceling it out for me, but he told me I have to close it at Wells Fargo Bank.

At the time of the fraud I was under a lot of stress dealing with the death of my daughter in-law and I find his remarks very insulting. I have been a customer of Wells Fargo for numerous years without any complaints until now.

I did and I am doing everything explained to me at the time of…

Dear Mr. Stumpf, I am very upset with the wrong information I received from one of your Personal Bankers. The gentleman's name is Corey Hudson, who works at your Willingboro NJ Branch, I am a retiree from Wachovia Bank for 22 years of service and in my years there we ALWAYS treated our clients with the correct information and ALWAYS returned hone calls to our clients. I visited the bank because our Kennedy Branch was closed and I wanted my sons names put on my safe deposit box in the event they could go and get necessary papers for me. At the Kennedy branch they had access but there signature cards were not forwarded to the Willingboro branch. I was informed by Mr. Hudson that all my sons needed to do was go to a branch in Delaware and Pittsburgh to sign a new card with their ID.

My son…

So I received a debit card for my checking account. However the card was broken in two during mailing. So I tossed the card into the bottom of a drawer and ordered a replacement. Several months pass. I find that I am getting charges to my account from India. I start checking and I find that the card being used is the one which is broken, never activated nor used in the bottom of the drawer where I put it.

I go to the WF bank and they blame me for not being careful about using my card. After I show the card to the teller his mouth fell open. As I told him about the card being broken on shipment to me, never used, never activated. Several employees are looking at the card, still with the call this number sticker to activate. I am chastised for not being careful about charges. Its all my…

My Wells Fargo Credit Card was stolen recently and was used twice without my approval. I called Wells Fargo to report the illegal use of my card. My problem was that I had to give the same identification information 4 times to 4 different people before anything was resolved. That took approximately 30 minutes to accomplish a task that should have been resolved within minutes. Why should I have to repeat myself with the exact same information 4 times? Surely, the computer system that Wells Fargo uses is sophisticated enough to transfer information to the proper office without having to repeat myself 4 times as I was transferred from office to office.

Lastly, the last person I talked to wanted to know if someone else was in the room. There was, but your employee then rudely began some…

I would like to report the impolite attitude and terrible customer from the operation Supervisor and the Teller and that I have received at 9550 Bolsa Ave Well Fargo Bank branch in Westminster on 3/18/2016 at 5:30PM when I tried to make a deposit into my checking with $1,000 in half dollar coins that have been wrapped nicely in the coin wrap (the coins came from my piggy bank). I stopped by this branch since I am on the way to Bolsa. First, the male teller asking me to wait for the approval from his supervisor to see if he can accept the coins, then later one of the teller associate came with him to the window and told me that their supervisor can only allowed for one time favor to accept deposit of $200 as max for coin, unless I do have business account with the bank.

The teller…

Wells Fargo refused to expedite a new debit card for me. I have no access to funds for use to purchase gas, groceries, cash through the ATM machine etc. I cannot visit a local branch as my work hours do not accommodate those hours.

I offered to pay an expedite fee and they still refuse saying I should take off of work to get a card. I will be pulling all 5 of my accounts and my 20 year relationship with Wells Fargo as they are nothing but money hungry hogs.

They want new business, new accounts, new loans every time I walk in the door but can't perform a single customer service request to accommodate me?