Wells Fargo

I received an email from Credit Karma that my credit card account is closed unfortunately, my husband nor I have closed any account. I spoke with Transunion Credit who also verified this through my credit report-since then, our credit scores dropped 40 points!!!!! We have been done a dis-service considering the credit report states "Closed by consumer"....it is true that we had not used the card for awhile because we only used it to repair rental property but now the property is sold! My credit score changed from 813 to 767 due to this wrong report that Wells Fargo reported-the statement should have been "Closed due to inactivity"...

Wells Fargo as been on television several times apologizing to customers when they get caught doing wrong and poor working people have to take the brunt of…

I'm so damn sick and tired to show a picture ID when making a deposit. I'm sick and tired of have to wait for a so called SECOND PAIR OF EYES when making a Deposit. I have over $200K dollars in your bank.

I've been with First National Bank since 1969 and have been through all your name changes. I'm to the notion, when I need to order checks, I will be closing all my accounts. I had a phone number of one of the reps.

I think was in Yuma who did a follow up on one of many previous complaints. I don't recall where I filed his name and phone number. Mine is 520-678-0041 Charles A. Parrish

The branch on Reynolda Rd in W-S, NC is the worst branch to deal with. They are very incompetent and do racial profiling there (that is the bank manager). I would give them a negative 0. Please use another branch or get another bank.

I was picking up letter from prior interaction with banker rep. since he was not there the BRANCH MANAGER came and says I'm gone check your account for FRAUD and then tell me the same thing I was there for and wrote the letter with how I needed to explain to the company about future checks.

No then he says I AM WRITING IN BLUE IT SO IT WOULD NOT BE COPYED. I ask for the statement so company could know what they was saying about the check as to stop me from having to get it verified everytime I come to do BUSINESS.

I did not ask to check account nor ask for…

Keep receiving spam emails even though WF told me that they would take care of the problem... last year. It is coming from one of their employees (Katherine E. Hunt, katherine.e.hunt@wellsfargo.com) sending me links to sign up for services.

Not a WF customer at, all.

I am writing to register my complaints about the handling of a student lone, the loan was for my son, Darrick Mortimer. His step-father and I also cosigned r the loan (Daniel Chester, Paula Chester) on 1-20-2009. Account numbers 94034-7789 and a new number 0080053622.

I began repaying the loan in 5/2/2009, well before it was due for any payments. Regular payments were being made, coming out of the Wells Fargo joint checking and savings account that my husband and I had. We separated and filed for divorce and were ordered to not take any money from any accounts.

Without my knowledge my then husband, Daniel Chester, took all the money out of the checking and savings accounts and the automatic payments were not made as there was no money in the account. I had moved away and did not receive…

Wells Fargo payroll services are completely incompetent. They have no idea how to do clergy payroll services, and they cost us a lot of money as a result. Clergy are considered employed for federal income taxes, and self employed for Social Security and Medicare.

We get a W-2, but we don't have standard withholding. We either set aside money for quarterly taxes or ask for voluntary withholding. We had opted for the latter. We had about $5,000 voluntarily withheld for 2017. The W-2 was completely wrong and had to be redone for several reasons.

Despite our pleas and the advice of our accountant to do otherwise, Wells Fargo insisted on having the IRS unnecessarily refund the full $5,000 to us as they redid our W-2. This meant that we had to immediately withdraw $5,000 from our savings to…

I went into Wells Fargo Bank to make a deposit into my sister checking account. I am not a signer, she lives out of state. I told the teller that I needed to make a cash deposit to her acct.

I had her full name, address and phone number if she could get the account # and deposit the funds? She told me she was not allowed to look up information on customers that I needed to give her the number.

I asked for the manager and told her that since I am not on the acct. I have no acct#, The manager informed me that she could not accept cash deposits I thought this was a joke. She said they could take a check or money order, but no cash due to money laundering. 00?.

She said we have the rules no cash policy and we can make no exceptions. 00 cash deposit which was legal money, but would take a…

Location: WFC-McAlpin-Savannag, Ga. Complaint: Refusal by Teller & Branch Manager to accept WFC check for processing. ID provided with eyewitness-endorsed in Staples "permanent Thin-line Duramarker" as I've done may times before. Even with properly provided ID; Branch Manager (had to ask teller to get) said WFC policy did not allow for this type of instrument ("Sharpie") to be used for endorsing checks and would not complete the transaction.

She said I had the right to go to another WFC branch. Your Manager's actions were irregular, inappropriate, nice, but inexcusable condescendingly rude and bordering on, if not, WFC non-customer discrimination. I had with me my wife who is a WFC identifiable account customer (proof provided & verified) and still denied check processing until I was…

Shame on you Wells Fargo. Yet another aweful experience courtesy of you Wells Fargo. Line out the door on a Saturday to cash my check on my break been here for 40 minutes they won't let me use the bathroom and there's a line leader / bouncer I guess.

Instead of standing there looking at your customers in line open another lane. Cooperate America gotta love it. Probably close this account

Hello:

Today I came in to the bank to cash a USLTER BANK CHECK for almost 80,000. Ms. Cisco was exceptionally unprofessional, combative and hostile in a vindictive manner at all attempts made by Mr. Brewster to assist me as he was instructed by your district manager in the past.

I spent two hours at the LYONS AVE branch with little or no assistance from Ms. Cisco to Mr. Brewster. She purposely sabotaged all his attempts to cash the verified by phone bank check without a ten or two day hold with a portion of funds released to pay WF DEALERS ACCOUNT and account balance on checking which were my goals today.

She refused his attempts to cash the check as first agreed and decided to leave the bank as I was still sitting with a very patient and professional Mr Brewster as I was held hostage…

Dear Corporate:

On 19 July 2016 we went to the Wells Fargo Bank Branch 3570 S.W Military Drive, San Antonio Texas. My sister and I were escorting my father who is a main account holder Mr. Barney G Perez. My father needed some answer that he was questioning on his account. Of course our other sister has a POA to his account. So your customer service rep at that bank a lady named YESMIA totally disrespected my sister and I stating that we had to no authority to help my dad out at the bank and he was present as well. She stated that even though my father gave us permission to ask questions on his behalf, she would not allow it. All she did was send messages to our other sister that has the POA, by text and computer that we were at the bank with my father. This is totally un-professional and…

got a major complaint have always paid my payment on time always sent my daughter there to pay my may payment to be told by Gina Smith in drive through her payment was pd?? I said pd??? She said through a direct draft???

Argued with her she don't do direct pay???!! I have turned you into the fdis justice dept we want this acct back to good standing where it has been for 20 years I want this girl fired for extreme mental abuse of a elderly for putting me through this horrid experience

00$)wk rate which my wife and I authorized, another payment for half of week rate. God Bless!

The Pleasant Valley Fire District had purchased and financed through your company a 1994 International 4600 Fire Engine. The Loan wa spaid off but we have yet to receive a cleared title from you. Can you find and clear this issue up as we are attempting to sell the engine and need the title Contract: L003088 Issuer Number: PLEASANT01 WFS CUSIP: 727993AA5 Purpose: 727993AA5: Muni Lease; Purchase of 1 used 1994 International 4600 Fire Engine

Sincerely, Fire Chief Sean R Murray, PVFD

I am 62 yo and became a widow on 12-25-2017. That was traumatic enough but on my accountants advice I went to the bank to make my daughter a beneficiary in the event of my death and had to remove my husbands name.

We have been with this bank since 1981 when it was Atlantic Bank and every other name in between, married and all joint accounts. My husband had bill pay set up several years ago as he did the finances and the day after he was off the JOINT account all my bill pay was deleted.

Nobody ever told us it was connected to his social security number and it would be closed and not only that all my bill pay history is gone. My banker has set me up my own account now, extremely stressful as I have had to make numerous phone calls to find account #'s, addresses, etc.

It was our…

Knowing check were fake but still cleared them and put them in my account.Now they expect me to pay for them even though they knew they were fraundent. Need to check youself.

I went to the drive thru in Northampton pa try to deposit my check and receive cash back . I gave my driver ld they refuse to check it because I didn't have another I'd . But she told me that if I came in they would cash it.

I was so mad I am thinking of closing all my accounts. She told me that is for sercurty how is that sercurty for me to give them another I'd to them that not sercurty to me by giving someone another I'd.

After rolling over IRA CD into savings IRA new acct was not set up to distribute by bank as were previous CD

Have a Wells Fargo account have been in the hospital for the last 5 weeks made arrangement with my mortgage services to change my payment to the 14th. They still put it thru when they felt like it so Wells paid it an started a land slide of fees they just sent all the small drafts.

Same thing this month not something you want to deal with after coming home from hospital.. about 800 in fees so far

Hi, I bank at your Gammon Road branch in Madison, WI (Branch number 1403)

I went there today and wanted to use one of the outside ATM machines. It was raining and the roof above the AMTs only comes out about 2 feet!! So to use an ATM I would have to stand in the rain. If you really care about your customers you should extend that roof to at least 4 feet or maybe install an awning to keep your customers dry.

Bob

P.S. Since I was there during business hours, I went inside to do my transaction.

I have had my business account with Wells Fargo for at least 7 years before they acquired the last bank and became Wells Fargo. I visit the branches I go to at least twice a week and not only am I a familiar face, quite often I am asked to provide my drivers license when I visit. The staff know me. The managers know me.

I SIMPLY CANNOT BELIEVE HOW THEY WENT OUT OF THEIR WAY TO INCONVENIENCE ME WHEN I WANTED TO SEND A WIRE TRANSFER! I forgot my drivers license but I had my debit card AND I ALSO HAD ANOTHER FORM OF GOVERNMENT ISSUED ID which they refused to accept!!!

They proceeded to tell me that I HAD TO HAVE A GOVERNMENT ISSUED ID or PASSPORT. I didn't have my passport but I HAD MY STATE OF FLORIDA ISSUED LICENSE TO CONCEAL CARRY which they REFUSED TO TAKE!!! WHAT KIND OF STUPID POLICY IS…

I have many accounts with wells fargo (personal and business). Misrepresentation by a Wells Fargo reoresentative regarding a merchant machine that I have been paying on since 2016 has caused me much anxiety. The machine stopped working in 2017 and we reported the malfunction on several occasions to wells fargo.

We were at these times advised that we would need to contact another vendor. We were never advised that a vendor was involved initially when the contract was signed. 5 years with no functional machine. It is unacceptable for Wells Fargo to offer this machine and service only to refer me to a vendor when issues are presented.

I have sent a formal complaint to the branch that offered the contract and the response is ... " I am making thus last attempt prior to seeking legal…

I have many accounts with wells fargo (personal and business). Misrepresentation by a Wells Fargo reoresentative regarding a merchant machine that I have been paying on since 2016 has caused me much anxiety. The machine stopped working in 2017 and we reported the malfunction on several occasions to wells fargo.

We were at these times advised that we would need to contact another vendor. We were never advised that a vendor was involved initially when the contract was signed. 5 years with no functional machine. It is unacceptable for Wells Fargo to offer this machine and service only to refer me to a vendor when issues are presented.

I have sent a formal complaint to the branch that offered the contract and the response is ... " I am making thus last attempt prior to seeking legal…

Wells Fargo put a hold on my account for no apparent reason at all. I have an opportunity account ( second chance) and I think that they are just being biased.

I have been a customer of Wells Fargo for over twenty years , and Wachovia before the buyout. It is inconceivable that the employees of Wells Fargo have so little interest in the customers . As of this morning I tried to resolve what to me is a very important issue/problem only to be met with the most bizarre excuses I have ever experienced in my entire career as a business owner and customer of the bank.

I established an equity line for some renovation on my house about 2006, right before the residential meltdown as a result of banks and mortgage companies , without any regard to basic good business practices, loaned money to anyone as long as they had a pulse and without regard as to their ability to repay those loans.

That is the crux of the failure of the residential market and the…

April 13, 2018

To Whom This letter may concern:

I am very disputed with Wells Fargo I spoke with customer service agent and was advise that my late fee would be remove off of my account due to the fact your automotive system was not working properly and I took a look at my credit report and I have outstanding credit and you guys did not live up to your word. I know that there have been a lot of bad news about your Bank in the news for the last few years but, as a consumer I still tried to give you guys a chance if this is not remove from my account I will be contacting the 3 Credit Bureaus and find me a bank that cares about their customer and that will not tell them the untruth. This is in regard to my Home Furnishing account ending in 9997.

I can be reached at 904-778-1862 if there…

Wellsfargo sent me a letter ref a #10588494 They took $950 from my account. They told me the teller paid me extra cash. The ref. for the research # 133698386 (manager Jaime Park) I believe they are wrong and should not charge my account.

My company Hometec, Inc. as well as myself are customers of the bank. With that being said, my company was approved for an SBA loan 3 1/2 years ago which the bank has now decided to term out. My bank contact assigned to me for this matter is Mary Jane Conley and she is located in your Roseville office.

From the very beginning of my experience with Ms. Conley, our interactions have been quite strained to say the least. On February the 8th, I received an antagonistic call from Ms. Conley wanting to know if I had paid down a portion of the principal amount of my SBA loan from personal proceeds that I recently received from the sale of personal property unrelated to my company that I was on title to.

I explained that I had no intention of using those proceeds to pay down the loan nor was there…

My company Hometec, Inc. as well as myself are customers of the bank. With that being said, my company was approved for an SBA loan 3 1/2 years ago which the bank has now decided to term out. My bank contact assigned to me for this matter is Mary Jane Conley and she is located in your Roseville office.

From the very beginning of my experience with Ms. Conley, our interactions have been quite strained to say the least. On February the 8th, I received an antagonistic call from Ms. Conley wanting to know if I had paid down a portion of the principal amount of my SBA loan from personal proceeds that I recently received from the sale of personal property unrelated to my company that I was on title to.

I explained that I had no intention of using those proceeds to pay down the loan nor was there…

I went into my local branch yesterday, the 10th of January. A woman named Marrissa helped me. 00 from my checking account. Marrissa was really looking through the computer and started asking me a-lot of strange questions. 00 in my accounts prior to those deposits.

Then, she asked me where the checks came from, if they were all from one place or more than one, how long it took to get them, and something about the taxes on them? Then she left and came back with another teller and the 2nd teller said, "Hi how are you today?

By that time i was feeling very uncomfortable. She then asked me what I was going to do with the withdraw money, and what my plans were? I thought that all of these personal questions that have nothing to do with her, or the banks business was very strange!

I felt as…

00 then the motel refunded my money due to me changing my mind. Now when I went online the reversal shows but I never received the money. On my online it shows the reversal first then it shows where the money was taken out.

I have called several times about this issue and was told that the money had already been refunded.

However, I was never able to spend the money. The money never came back to me I have done a reversal before and the funds were available. This is not the first time this has happened and I can not afford to be giving money away or losing it so I will be banking somewhere else.

I visited my local Wells Fargo Branch Office in Ingleside, Texas. The purpose of my visit was to discuss and resolve a very unsatisfactory experience I had with Wells Fargo Online Banking and how they handled notifications of suspected fraud regarding my accounts.

The short conversation with the Branch Manager resulted in several things ... 1. She immediately defended Wells Fargo Online Banking procedures without every hearing me out. I left the office without every having the opportunity to explain either the full experience or my suggested workable solution. 2.

She had no interest in speaking to anyone who would dare to question a Wells Fargo procedures or her authority within that branch office. 3. Her attitude was that I could close all of my accounts and take my business elsewhere.…

except this late afternoon incident . ) to my Crown Classic Account which I have been doing for almost a year now. the cashier consulted with the manager (punk rock dyed red hair) and they both agreed that the bank can not accept such deposit If ever I have to bring my heirs who resides in LA to the bank and be recognized.

or use ATM outside the door if I need cash. I was so demeaned and embarassed and felt helpless. Chase bank welcomed me openly and took my deposit expediciously. Carlos G. Patriarca (your long time customer).

99 check we were trying to deposit. The whole experience was a "LiL" time consuming moreover once the manager came up to the window she inform us we would need to come in ( Wife Running Late For Work) so

we went to another Branch closer to her job (2350 34th St N, St Petersburg ) once there proper ID shown I notice the Manager observing "Closely" the teller wrote down note's concentrating on monitor gave a feeling of we were Thief's while the manager went into a room (we made mention she was calling the other manager to( let her know we were there Re;1000 Tyrone Blvd N, Saint Petersburg). She reappeared after 2or3 mins, teller then call her to let her know he was trying to deposit the CHECK.

I I want you guys to know Your Branches gave a Scapegoating situation where we felt like THIEF's.

this complaint is for Veronica chan , sanfrancisco Chinatown office. 000 deposit now so I know Veronica chan has been working at Chinatown office too long and getting bad attitude. it is no good for customers. we don't need veronica chan in Chinatown branch .

we need new service manager. I visited the bank on 12/8/2017 and 12/11/2027 and I was so disgusted by her.. I like to speak to her superior officer. swap employees for new service. thanks un happy customer

I use Quicken to pay bills via my Wells Fargo checking account (for over 10 years now) Recently I have had the transmittal of checks refused by Wells Fargo. I've called the Wells Fargo help desk and they referred me to 800-848-1337 to unfreeze the account.

They then said someone in Wells Fargo had to put the stop payment request in since they do not do that on their own, back to Wells Fargo where nobody could say how the stop payment's are being sent. So here I sit once again on line with people who really are not well versed in the Quicken Banking setup.

One of the huge disappointments is we don't seem to want to get on the line together with I think it is Fizerv your 3rd party bill payer to work on the issue. Nobofy in Wells Fargo seems to be able to grasp how the transactions are…

I've been paying the entire 800 dollars on my secured credit card for a year. Now once I realize I wasn't really getting anywhere with it I cancelled my secured account with 34 dollars credit on it. I was positive 34 dollars when I cancelled it.

Now they telling me I owe them money but how can I owe them when I've paid my card full and had 34 dollars credit. They took my 800 dollars as collateral and now saying I owe them

My mother and I have been flooded out of our home. We live with my brother waiting on our home to be repaired. I had problems with insurance and it took awhile to get the settlement. I took the check to the Clear lake branch to deposit into my account I have had for 30 YEARS but because the check had my name and my mother's name on it and

her name is not on my account the teller manager would not deposit it unless I had a power of attorney. I returned with the power of attorney form signed by my mother who cannot walk or sit up for more than thirty minutes and I had her ID and social security card spoke with accounts person who also said the power of attorney had to notorized and

could not deposit the check. I know security is harder now and I had deposited an insurance check for the…

Unacceptable response and service in trying to change 2 brokerage accounts out of Wells Trade.

Dear Sirs Madam

I would like to communicate an extremely frustrating experience trying to change 2 of my wells fargo brokerage accounts currently with Wells Trade back to self directed with Wells Fargo. Unfortunately I have followed every bank instruction, used the bank forms the bank sent me, faxed them in twice, once myself and the second time through a wells fargo brank here in Pearland Texas expecting that would be accepted and correct.

Unfortunately still no action has been taken to change them and am now being told that I used the wrong forms. Nice try to deflect, they were the forms that Wells fargo emailed me to use. I can't accept that. Forms are attached

I am at the point of…

How is it that after sitting in line at drive through for 25 minutes and present a check to get cashed your employ told me no then screams at me after she has been rude to me . That’s absolutely unacceptable.

This is two days in a row I have present a check to get cashed and for whatever reason had to go to another branch and not have a problem . I am not happy and will not tolerate this type of poor buisness.

After 29 years years with this bank I am closing my buisness and personal account as soon as possible . No one will read nor care about this but I feel better to write it down because I am mad .

The fact it has taken Wells Fargo more than 2 years to get money from my dads estate is a testament to just how disgusting of a corporation you are. Well Fargo screwed up the paper work from the first day, which was 6 months before his death.

Now 2 years later I had to get a court order for WF to release his money and they still will not release without doing more paper work which has been done several times! WF HAS NEVER GOTTEN THE PAPER WORK THE FRIST TIME. NEVER.....

EVERY DAY I TELL EVERYONE I SEE ABOUT MY HORRIBLE TREATMENT by WF. Please have someone call me so I can express my pure HATE for WF. How in the HELL can anyone work for such as low life company.

Pure case of Discrimination On November 16th , 2017 approx 830am while parked legally in parking lot to pay car note I was approached by a Ms. Kristin Hunt to leave parking lot and get off bank property , all while there was at least 6 others cars there waiting, but to be singled out because of my race and

gender was purely unacceptable and discrimination, I was the only one asked to leave parking lot . I exited waited to 9am asked to speak to Branch mgr(Tyler Rundle) and told him the situation. He stated it was company policy ?

So I asked why others wasn't asked to leave while they was clearly of another race !!! So I exited bank to clear head and returned 15 minutes to pay car note !! And when I did return was called by a teller with a pleasant smile and great acknowledgement. He (Tyler…

I'm feeling ripped off and my girlfriend sent me $600.00 and I was -$4.00 and now it's $-8.00 and I wanna know why it was sent back

On 10-27-2017 I applied for a personal installment loan. I received the loan of $24,000 and my first due date was November 15th. I made the first 6 payments in anticipation of my work being slow in the winter months and I wanted to make sure I had my payments on time.

I have had mortgages, numerous cars, a boat and credit cards with Wells Fargo over the years and I have never been late or missed a payment. That said I was surprised when I was not 6 months ahead but only 5 when I looked online.

One of my payments was reversed and applied to principal. I called Wells and they said it could only be paid up so far and she was not sure how far that parameter was. 2 days later, I looked and 3 more payments were reversed and the due date was now January 15th.

I called and the gal said they would…

00 on or about 10-30-17 on 11-6-17 shows Wells Fargo electronically taking the money out of my account. The bank has verifyed that the money was removed by Wells Fargo. Called Wells Fargo customer service and basically got the run around and then was told it could take up to 14 work days to figure out what happened.

I have contacted my attorney to see what my options are and I have contacted the help line news station for help in this matter. All I want is to have this issue resolved ASAP not 14 days from now.

Tanya Keller, a Wells Fargo Mortgage Consultant is forwarding my personal information to someone that is not affiliated with my current home mortgage loan.

The branch at 8812 Corbin ave. Northridge Ca 91324.

The atm machines are filthy.

On Monday September 25, 2017 I went into the Val Vista and Warner location of Wells Fargo in Gilbert AZ

I wanted to transfer 2000 into my IRA---EVIDENTALLY I WAS TOLD --was that the VOLUNTEER working with customers didn't know properly how to do it and as of now my 2000 deposit is MISSING?????

Really guys????

I do have my IRA receipt that I made a deposit but as of now the deposit is missing???? and not credited to my account

any help would be greatly appreciated

Thank you!

Billy Nitzschke

602-318-4466

I recently opened a WellsFargo Trade account and forgot to sign the sheet regarding Tax withholdings. Consequently, after selling off several postions, tax withholdings were deducted out of my account after each sale. I faxed in the signature sheet Tuesday and was told that after it was received, the tax witholdings would be deposited back into my brokerage account within 48 hours.

I called the next day to confirm that the faxed signature sheet had been received. I was told that it was and I should receive my funds the next day. After not receiving my funds Wednesday or Thursday, I called again Friday and was eventually told that the tax department was unreachable and that they need to submit a release before the funds can be deposited back into my account and that it will take 48 hours…

I went to my branch today 1600 Sheridan st Hollywood fl. After Hurricane Irma. I checked online & by phone they said they would be open from 12 until 6 pm . so on Monday I will go back & close all of my accounts at Wells Fargo