Wells Fargo

I wanted to trade in some old $2 bills which had one small rip in but the serial numbers were still in tact and visible. They would not take them

I was given a hard time about my name. I've been using this branch for a month and a half. I have never had an issue. Today I tell I have never had. Wouldn't be clear with me on why I couldn't cash my check.

After the management told him to cash my check. Management then gave me hard time about my name. Because this took over 30 minutes. I got a parking ticket cause my meter ran out. The managers name is Alana Swepson.

All u this bank soes is liesteal ur money and bs. Around with u just so the can come up off ur ass

I am a Realtor and my clients which are your clients ( borrowers) have experienced a terrible time with WFB and trying to get their home loan to close on ime or at all at this point with WFB . The "Sale Manger" Kendra Haverkamp is non communicative and I feel unexperienced to do what needs to be done for a Buyer to obtain a home mortgage loan.

Time is of the essence in these situations and I do not feel that office staff she is with understands this. I have worked hard to keep the Clients in contract on their home purchase as it is in escrow regardless of the lack of efforts or knowledge I or my clients ( the borrowers) have seen from Kendra.

I have also called David Reed and left emails . No response--- despite the messages left to help me to help OUR mutual clients . This has been a…

I filed a complaint earlier but did not get confirmation. Do I need to file again?

Rex Huston

803-547-4492

Filed a dispute on Aug 21st for one company but they pulled the funds for a whole different company and now have the pay the funds they shouldnt have pulled on Oct 9th.

i RECEIVED A FRAUD ALERT TEXT MESSAGE THIS MORNING THE FIRST ONE I EVER GOT, I IMMIDIATELY CALLED WELLS FARGO, THE REPRESENTATIVE ASKED ME IF I AUTHORIZED THE TRANSACTION AND I SAID NO, SHE CLEARLY ASKED ME IF I WANTED TO CANCEL MY CARD AND I SAID NO BECAUSE I ORDERED A NEW ONE AND DIDNT NOW WHEN IT WAS COMING IN THE MAIL.

00 IN MY CHECKING ACCOUNT I JUST SPENT OVER AND HOUR WITH 4 RERESENTATIVES WHO REFUSED TO GIVE ME ACCESS TO MY MONEY, I HAVE NO GAS FOR MY VEHICLE AND NO WAY OF GETTING TO A WELLS FARGO BRANCH, YOU TELL ME WHAT ACTION I SHOULD TAKE FOR CAUSING THIS SITUATION,,,,I CANT BELEIVE I AM EVEN TYPING THIS COMPLAINT,,,,,,AFTER ALL THE YEARS I TRUSTED YOUR BANK WITH MY MONEY, I HAVE NOTHING MORE TO SAY,

Misinformation wrong address incompetence their bad actions cost me money and they supposed to be the smart ones one day until I can go to the ATM and redeem my rewards the next day until I have to get a ATM card of which I don't have biggest mistake I made was doing business with this branch

Received notice our Home Equity line of credit with a 0 balance was about to expire, but we could renew. We have banked with you and previous owners for over 40 years. We have a Wells Fargo Mortgage, a savings with over $14,000, A wells Fargo visa, with balance paid monthly, an IRA with Wells Fargo Advisors, Credit ratings over 800 for both my wife and I and 0, I repeat 0 balance on the Home Equity.

We requested it be renewed, You would not believe what we have gone through the past two weeks providing endless information already at Wells Fargo. We have spent over 10 hours on the phone and scanning, the scanning meaningless data.

Today I was asked to complete a tax reporting form ( I scanned two years of State and Federal returns over a week ago } and a copy of our trust which was…

To whom it may concern,

I have been waiting for a response regarding an account of which the person passed over 3 years ago. I have sent the bank as a whole all the information required and was told by a customer sales rep that it would only take 15 days from when the bank received the info to have a check mailed out. It has been months without ever even receiving word and after having sent multiple emails. I would prefer not going through the legal process and avoid writing negative publicity because in reality I would just like to get this settled. There was another account of a much much larger amount which was already taken care of therefore this in my opinion is just the bank wasting time. I need an answer asap!

Regards, Daniela Schirripa

My father died intestate on 2/28/2019. I discovered he owned 8 shares of Ashland Global Holdings Inc. stock worth about $600,00. I do not know who the beneficiary is if any. He was 97 years old , senile and a widower.

He received a share balance summary dated 8/8/2019 in mid- August 2019. This is how I found out about the stock. I contacted the company (EQ by Equiniti- who used to be owned by Wells Fargo- who is handling the buying/selling of this stock) and was told to complete a stock power form to transfer the ownership into my name as I am an only child.

The EQ customer service representative would not tell me who the listed beneficiary was if any. The account was created 6 March 2009 while my stepmother was still alive - she died 22 May 2011- I think she might have been the…

Every time I come to the Wells Fargo located on in Panama City Florida on West 23rd Street I sit in the wait line for over an hour on the drive-thrus this is ridiculous and causes me to be late to work several times

Terrible customer service particularly by one employee named Tony. He is so very nonprofessional and rude. One need to check how many customers have been annoyed by him. Pure disgrace. I was in the Regency branch in Omaha this afternoon.

He was extremely rude to me in presence of my 14 year old daughter. My wife similar experience nearly a year ago. If after being a customer for nearly 20 years he treats a physician like me in such manner, I wonder how he deals with other people.

I am really hesitant to bank in that branch even if I leave in the neighborhood.

I rate it a minus 5. I walked into a branch to get help doing a rollover ira from a credit union to WF, it was all done that day. A month has gone by and I have called numerous times and no one can help me figure out what the status is.

Everyone says they will call back but I never hear from them. I have spent about 4+ hours trying to get a status. Each time I ask for someone that can help with IRA roll overs and they say they can and each time I explain they say they then change and say they can't.

I am part of the class action for WF setting up false accounts. I guess this is a way of WF getting back at me. I still have not gotten a status. Very bad service.

Employees are unaware or untrained. I switched my 401k account to an IRA account with wells Fargo. It took 2-3 days after I opened my IRA account online and called back to IRA customer service to get my funds transferred out of my 401k.

After that no one had any idea where my money was. I was told that a check was sent to my home address on Aug 22, 2019 (7-10 business days) u should receive it. The process was explained to me that the check was made out to wells Fargo with me being the FBO or something.

Once I received the check I was to take the check to a branch and deposit it. (This was all in the window of the 7-10 days). This process all sounded unusual to me. On September 5 I haven't received the check.

I was sent additional paperwork to have notarized twice and I called back to…

My complaint is very simple. My wells Fargo personal credit card I have had for 6 years. And never been late on a payment and was closed at the end of April of 2019. And it was 2 weeks before I found out about it!

They i was contacted by a man named Torri Brown from the Roanoke va executive office. Which left me a rude voicemail! And told me to contact him. And left me a number with a no extension to call him back.

So it took me over 2 weeks to get in touch with! And that is unacceptable!!! Then I finally got in touch with in earlier May. He had been assigned to my case for over 3 weeks. And we started talking and i was telling in I lost my wife in late Dec 2018 due to an internal sickness.

Brown was rude and hateful to me. And after I told him that he said isn't wasn't his job to…

My accout was charged 3 overdraft fee and it was money in my account. Please contact me customer service is no help

You have a Wells Fargo branch who sent an employees pay to the wrong place. The employee has not been paid yet and the branch is saying that it will be 7 to 10 days until they are paid. I'm sure you know that this is against Oregon state law.

Fix this problem before it gets sent to state government. Pretty hefty fine if I'm not mistaken. This is a Salem, Oregon branch. Tuesday the 27th of August would be a great time to fix this problem by cutting this employee a new check.

This will get elevated further if not fixed in a timely manner.

As of 08/20/2019 been on hold on the phone for 36 minutes now. Rep never came back to phone to speak with me.

Hi,

I am very disappointed on how inflexible Wells Fargo is now.

Paying the difference to make sure my monthly mortgage should not be an issue but a an option, there are a lot of us who are now with your company that have always had this available to us.

I have been given a couple of reasons as to the reason for the inflexibility, it is too complicated and could confuse the accounting department or the customer gets confused as to the mortgage payoff amount.

Your accounting department does not get confused, they are capable and intelligent folks, as is the customer. We know what we are asking, and why, we don’t feel that your incapable of making this change, as it is just an excuse to find reasons not to.

All of us that depend on making this credit to our mortgage, making the decision…

I have been trying to get a new debit card fir over a yeat now Came today finally But they screwed up my pin numbet And now they want diguts from my social which they will not letme enter Into thesystem due to foreign passpoet Incompetent systens people And a lot of incompetent peoplei n support positions

I deposit my husband's check into my account. He is not a signer on my account. The check was to cover my rent. I have deposited his checks into my account for almost 2 years with no problem. Instead of the bank stating that the check could not be deposited and to come and pick it up.

They stated that they mailed it back to me and it will take 10 business days to receive it. Now i have lost my home due to this issue. 00 extra that i dont have. The wells fargo where the check is deposited is right across the street from my home.

Its been almost a week and i still havent received the check back. All they had to do was call and say we cant jonor thus check and to come and pick it up. I dont feel this is right.

to find some where to stay with school starting in 3 days. Something needs to be…

Several times this week alone I have had my stupid debit card frozen bc they wanna holler suspicious activity but I always thought it was freakin normal to pay bills with ur direct deposit or buy food for ur home or maybe gas for ur car but apparently Wells freakin Fargo thinks it’s awfully suspicious to do so!!

Since Wells freakin Fargo sold our mortgage to another stupid company I was trying to purchase a stupid money order to pay my mortgage and Walmart machine declined my stupid bank card not once BUT TWICE!! After the first time I called the stupid 1800 number n the woman said she fixed it to wait bout 15 sec to try it again and standing n Walmart customer service line on a Friday evening on payday FOR EVERYONE IN THE MOTHER FRIGGIN COUNTRY ONLY TO HAVE MY MOTHER FRIGGIN CARD…

If I could give you a “No Star” I would. My husband “Decorated Purple Heart Recipient Vietnam Vet” was denied making a deposit in your Old Saybrook, Connecticut office ~ because he did not have a deposit ticket. His check WHICH WAS DRAWN FROM WELLS FARGO” had the account number on the back.

He was given a deposit ticket ... SADLY HE DID NOT HAVE ANY GLASSES... AND ASKED FOR HELP... AND THAT “MALE TELLER’ STATED THAT HE WOULD NOT AND COULD NOT FILL IT IN FOR HIM... MY SENIOR CITIZEN HUSBAND LEFT THE BANK COMPLETELY HUMILIATED...

I CALLED THE BRANCH MANAGER — HE NEVER ADDRESSED THE PROBLEM- HE WANTED TO SEE HOW MUCH MONEY WE HAD IN OUR ACCOUNT FIRST - COULD NOT REMEMBER MY FIRST SENTENCE FROM THE NEXT... THOUGHT IT WAS FUNNY - EVEN LAUGHING AT ME - ITS NOT FUNNY, ERGO - WHAT DO YOU THINK WE…

Bank Teller at the Boulder City Nevada branch. Teller was very rude when I went in to deposit a payroll check for 36 dollars. I was verbally told it wasn't enough to put in my account He said it very rudely and in front of my husband standing next to me.

Another occasion was when I tried to cash a MoneyGram for 40 dollars my husband mailed to me while he was visiting his mother in AZ. Teller was rude and said I wasn't able to cash MoneyGram. Other Teller stopped him and said it was ok to cash I am of African American descent and this gentleman is always very rude to me when I try to do a trans action at this bank inBoulder City .

I am a 14 year Navy Veteran and will take my business to NFCU ASAP. I was treated very badly pls tell manager ! Respectfully Yours

I visited this branch 2 days prior and was told to bring back my social. When I come back with my social now they tell me bring proof of address . Joel Borofsky the manager at. 866 third avenue was so rude to me and advised me to bank with another branch when all I said was it’s inconvenient to come back and forth and telling me what to bring when I was just here 2 days ago.

He told me because there’s no Wells Fargo in queens and I live in queens I should bank at another branch . Isn’t his job to make sure he secures more clients opening bank accounts at WF not sending me to another bank .

He was so nasty to me and didn’t show me good customer service. As a manger I didn’t expect to be treated so poorly and he was provoking an argument with me and all I wanted to do was open an account…

I visited this branch 2 days prior and was told to bring back my social. When I come back with my social now they tell me bring proof of address . Joel Borofsky the manager at. 866 third avenue was so rude to me and advised me to bank with another branch when all I said was it’s inconvenient to come back and forth and telling me what to bring when I was just here 2 days ago.

He told me because there’s no Wells Fargo in queens and I live in queens I should bank at another branch . Isn’t his job to make sure he secures more clients opening bank accounts at WF not sending me to another bank .

He was so nasty to me and didn’t show me good customer service. As a manger I didn’t expect to be treated so poorly and he was provoking an argument with me and all I wanted to do was open an account…

My wife and I both have our retirement accounts with Wells Fargo, recently my Mother passed away and I needed a Certified Medallion (like a Notary) so my brother and I could collect our Mothers IRA money. I went to the local Wells Fargo branch in our small town and they were less than helpful, they would not sign my brothers since he didn't have a account with them and they wouldn't sign mine because the amount was separated.

The total amount for her IRA was under 7k. We both went to State Employees Credit Union were neither of us have an account and the lady was more than accommodating. I even offered to pay her and she said that wasn't necessary.

My wife and I will be moving our IRA accounts out of Wells Fargo ASAP. Their reputation is very low and they seem uninterested in improving…

I visited this branch 2 days prior and was told to bring back my social. When I come back with my social now they tell me bring proof of address . Joel Borofsky the manager at. 866 third avenue was so rude to me and advised me to bank with another branch when all I said was it’s inconvenient to come back and forth and telling me what to bring when I was just here 2 days ago.

He told me because there’s no Wells Fargo in queens and I live in queens I should bank at another branch . Isn’t his job to make sure he secures more clients opening bank accounts at WF not sending me to another bank .

He was so nasty to me and didn’t show me good customer service. As a manger I didn’t expect to be treated so poorly and he was provoking an argument with me and all I wanted to do was open an account…

00 down payment. I had for 39 months with 41 payments In the year 2013 wells Fargo repossessions and made around ten mistakes by looking at my bank statements and wells Fargo month and yearly statements they don't match up why did they do this and sold it. I need your help. Thank you. 93263

My wife Maria Formont misplaced her card. The person on the other end of phone asked my wife what her previous address was before marriage, how much her pay check is weekly, how much our Mortgage is, why is this needed to cancel a lost bank card.

There has to be a better way to cancel a lost card. We are not asking for 10,000 dollar loan. On like I can cancel my card with a simple push of a button. This just seems ridiculous and insane.

I have substantial accounts at Wells Fargo. Today I tried to get info on my checking account by telephone and was routed through a gentleman in the Philippines, who seemed to have all of my personal data at his fingertips. What is this?

Can't you find anyone in San Francisco or South Dakota to handle these calls. I resent your asking me to give my account number and SS # to a foreign person, where I have no rights or standing. Is it not possible to reach a person in the USA to deal with? I called 800-869-3557. com

I am filing a complaint against Wells Fargo because they have made my life a living hell. Amanda Joyner have put things on my credit report that was not so. She have lied about my mortgage loan and my home equity line of credit.

At first she put 60 days late and now it is 120 days late. I never been that late on my payment not even 30 day. To have person suppose working for on the behave of a custom. I am very angry and upset the way I have been treated in this process.

When you call the person that working on your case, you call and don't call you back. I had a local Wells Fargo gentleman working with me that was very kind to me. He call and she( Amanda )was very arrogant, he was trying to explain to her.

He told me that she would not listen. This was coming for another Wells Fargo…

My branch Ventura Oakdale the air conditioning is not working. The tellers are very hot sweating behind the glass dividers. It is only 10:00am. As customers waiting on line we are also hot and uncomfortable. Please do something about this immediately!

The address is :19900 Ventura Blvd. Woodland Hills Ca Please get in touch with this branch and fix their cooling system !! Thank you

Hi My name is Mi Jung Ku, formal customer in Wells Fargo, more than 10 years. 1. I used wells Fargo in St helen, 795 S Columbia River Hwy, Ste A ·(503) 397-9572, but since 2018 July, I moved to this address, I use Wells Fargo which is 1900 SW 5th Ave Portland Oregon.

I have been using this bank over 10 years and still use it. , Yesterday, I asked 2 of my account's 6 month statement prints. But I got phone call from wells Fargo bank today in the morning. " I was shocked that over 10 years relationship with Wells Fargo, I have never asked to pay for statement copy.…

1. so if you are overseas, come home just to do that. Airfare $2000 that you could have saved by using a responsible bank instead of Wells Fargo 2. but continues to charge you anyway after you open it 3.

impossible to contact them by email, only by telephone during USA opening hours. Message center on website does not work, nor does email contact option on website.

I WENT TO GO TO APPLT FOR LOAN WELLS FARGO HAD PUT ON MY CREDIT REPORT THAT I WAS 60 DAY LATE ON MY PAYMENT. I NEVER BEEN 60 DAYS LATE; NOT EVEN 30 DAY. I HAVE GONE TO SEVERAL LENDERS, BECAUSE THIS IS ON MY CREDIT REPORT.

THE HISTORY I HAVE WITH WELLS FARGO I PAY AND ON TIME. WHEN WELLS FARGO RECIEVE MY MORGAGE THE AMOUNT WAS 81,00 IN 2005 AT 2018 I AM AT 5,300 I HAVE KEPT MY INTEGRITY AN MY AGREEMENT. I ASK FOR A HOME EQUITY LINE.

I WAS DENIED FROM A BANK THAT I HAVE BE LOYAL TOO. I TALK TO AMANDA JOYNER SHE WAS VERY NASTY WITH ME AND THE LOAN OFFIERS THAT WAS ASSISTANCE ME. THE LOAN OFFICE TOLD ME SHE WAS NASTY WOULD NOT CONSIDER ME.

WELLS FARGO HAS MADE MY LIFE HELL. I NEED MONEY FOR MY BUSINESS PLAN I WAS DENIED. I WILL GO TO THE MEDIA WITH THIS. I AM SEARCHING FOR A LAWYER BECAUSE…

My name is Nyleven Parks can I ordered something on Amazon by mistake and I talk to Amazon customer service about my refund and they said they already issued out the refund in 48 hours and now today is Monday and I still don't have my refund so im really getting upset coz I want my refund so please email me back I will really appreciate it if you will give me my refund

" I persisted and the branch representative would not provide an answer to my questions; namely, what documents did I need to bring in besides the Keys and my ID. the rep spoke with a safe deposit section but would not pass along any information, instead, telling me to call a Wells Fargo 800 number myself.

so I did, and was told need only keys and id. when I told rep this, the reply was that the Wells Fargo 800 people did not understand banking. still no answer to my original question.

finally rep told me I was rude for asking and to not contact her again. this is not customer service.

I am extremely upset about a recent conversation with an employee from your fraud department LAUGHING at my misfortune and proceed to tell me he could laugh cause he’s “not in customer service. He’s in the fraud department” and also told ME I needed to keep the conversation professional when (A) I don’t work for Wells Fargo (B) he’s the one laughing at me and (c) I didn’t yell or use any profanity. I am shocked at how I was treated by this “young man”.

Did you receive my complaint about your branch manager at the downtown branch of Wells Fargo? Edson Harrington Jr. 706-327-1129, harringtonedson.12@gmail.com If I don't receive an answer soon, I will go higher.

This morning I went in to order checks. I spoke with the Columbus, Ga downtown branch manager Ms. Vegas. I had experienced problems in ordering checks. At the old branch you closed, the manager Ms. Kelly was always friendly and helpful no matter what my problem was.

Ms Vegas didn't want to hear me. I had tried to go on line,it would not work. I called the number and the Wells Fargo employee wanted me to list all of the checks I wrote last month with the check number and amount.

I did get something about new security requirements. Why didn't someone explain this to me? I brought other concerns I had. The bank is now closed on Sat. She told me to drive to Bradley Park Drive (Miles from where I live.

The atm frequently runs out of money on the weekend. She glared at me and said she…

I filed a complaint on May 19. I initially received execellent customer service. I was assisted a case manager Carlos from the executive office. In two weeks I called 4 times after that to check on the status and every time Carlos allegedly attempted to call me, yet he never did.

Here I am 18 days later and it took another complaint email and an astute memebers in the executive office to realize Carlos wasn’t doing his job and hadn’t even Looked at the account in 4-5 days. Hopefully now we will get some resolve but I’m still wating

I have been with wells fargo since it was south trust bank. I had been without work for 2 years and my credit had gotten bad, I have always maintained my accounts with wells fargo. we had un unexpected death in the family and I needed $12000 to help pay for the funeral.

I tried to borrow the money from wells fargo and was turned down quickly.

first of all I am finally employed. I have always kept enough money in my accounts so wells fargo could easily take $1000 a month for 15 months to pay back the loan but yet I was turned down flat.

I would have never believed how inhumain wells fargo is. for Christ sakes I am talking about burying the dead that was what this loan was for. I have finally come to realize wells fargo is not for people and is only interested in the greed for the company…

After filing a complaint over a invalid ACH charge the merchant was credited the amount in question. I was not contacted for any of my documentation nor was I told of their decision this caused my account to go overdraft costing me three transactions at $35 each. Now that I am filling a small claims court action in then as a co defendant the address on where to serve them at is nowhere to be found and whenever I call their legal department I get hung up on.

I had a terrible treatment from one of your tech guys, Ron Schioldoger, a technology manager at Wells Fargo in San Francisco, the moment he approached my coworker and I, he started to talk to my coworker, my corker has a heavy Israeli accent, the moment he heard it he started to get condescending and smirking, I approached him trying to ease the awkward situation but he got more agitated an belligerent, unfortunately he knows what business we run so he went online on a different social media platform bashing us for the fact he is being condescending.

I have been a customer at Wells Fargo since 1999 with 4 different accounts, never had any bad experience before with any of your employees, your employee has a German name, I don't know the Israeli accent ticked off or what but I'm sure you…

I have had some financial difficulties this year due to health reasons and I went into the bank and one of your Bankers told me they would take two of my charges off for overdraft fee and they lied and only took one and I'm on a fixed income I don't expect a handout but I've had some health Austin IRS issues this year and live on a small income I have always defended Wells Fargo with all the bad publicity I've had friends a lot wealthier than me that I convinced to go to Wells Fargo and

my daughter I convinced her to go there to get a home loan of $250,000 and this is the Gratitude I get lied to I will be closing the account and I've been with Wells Fargo quite a few years

I entered the Wells Fargo On Pacific Coast Highway in Corona Del Mar This morning at 9:00 AM. After entering I asked A young man if I could use the restroom. His response was no we don't have restrooms for customers. I said I always used the restroom down the hall. He stated that has been changed. Yea right. Any way, My wife and I walk the dogs a couple times a month down to the bank and make deposits for my wife's brother who is Scott Brooks and a very good customer. The young man was very rude and arrogant. He should be enrolled in a customer service class.ASAP

Thank You

John Easterday

I recently had to open a business account as the Wells Fargo Branch that I use stopped taking my deposits on my account that had been open since 2006. Regardless I understand the reason for this. What is now causing an issue is the deposit holds that get placed on all of my deposits into this new account since these same check writers that had been being deposited in the other account with you guys they would be made available the following business day.

Therefore my business had good positive cash flow as needed. Well now I am in some cases depending on how things fall out looking at 10 days roughly before I see a deposit cleared for use in my account. This has now placed my entire business into a negative cash flow operation and is costing me dearly in fees from creditors needing to be…

This bank is the definition of corporate America! Service sucks! 88 year old woman has had money stolen from her account and nobody reported it to the Adult Protective Services. Thought bank personnel were all mandated reporters!??? Bottom line is they should of listened to her when she told them back in January that someone was stealing from her account - it took until May for them to finally listen and do something about it!