Wendy's

The manager Tomas Cerrato that woks at north Wendy’s in was nasty when I went into the restaurant to ask about my son interview that he he the one texted about the interview in was nasty trying to say that wasn’t him which he was a lie that was his cell phone number I will not be supporting Wendy’s any longer which he text from 7130808 he is nothing but a nasty lier

m. we ordered us a couple burgers and a Frosty and chicken sandwich and nuggets we get to the car there's one piece of onion on our burger no tomatoes on any of the sandwiches the chocolate frosty was a medium instead of a large and

there was no sauce for the nuggets and when we went back in we was treated terribly the employee went in the back and said that there was a crazy white man wanting to talk to the manager and the manager came out and told us that they was out of tomatoes running out of onions was out of ranch but that was never told to us when we was ordering our food and

it took forever to get it I have never been so unsatisfied with Wendy's in my whole time of going there and I went there a lot but I don't think I'll be going there anymore because of the way that I was…

Fish way too overcooked. Almost burnt

Myself and my husband went to our local Wendy's on Monday, February 20, 2023 located at 25 Putnam Street, Staten Island, NY 10308. What we found was an abomination the floors were so dirty my shoes were sticking to it, the tables were filthy with food, barbecue sauce and ketchup were smeared on the glass separation, soda machines were very dirty and

what disturbed me the most was gnats were flying around while we were eating, that we threw away our food.

Also the instead of the staff taking caring of all the conditions they were to busy watching a basketball game. Needless to say I will not be returning.

I went to the Wendy's located at 1560 S Hamilton Cir, Olathe, KS 66061. I waited for 10 mins which is whatever but then I left and started to eat my food and it was ice cold the cheese wasn't melted and it tasted OLD.

So disappointed and want a refund for the $11 that was spent. I got the fish sandwhich combo and it was horrible fish!! What happened to the Cod?

I waited it in the drive throug line for about 5 minutes and decided to come to the inside to order. The manager at the Lorain store on Colorado and Henderson drive was very very unprofessional and nasty to me when I asked a question about the hold up, snatched my money and

Told me how lo,ng it would take for me to get my order I didn't ask her that I just asked for my sandwich. Please it don't be or fault that we just want our food.

Today around 6:25, pm, my husband and I drove to the drive in window at the Wendy's on 116th street in Carmel, 46033. The c was one car in front of us, who pulled up to the window. We pulled up them, and waited and waited for someone to take our order. I said "hello?", waited a few minutes, and said "hello" again, but no one answered. Since there was only 1 car in the parking lot, I thought the restaurant might be closed.

I drove to the window, and a very rude black man came to the window and said " was that you saying hello?." I told him it was. He started raising his voice, saying there was only 2 people working, and I had to give them time. While I had waited quite a while at the window, I just told him all we wanted were two frosties. He told I would have to drive around again, and he…

Just a couple of things about the Wendy's In Quincy Mass on the Southern Artery - First the place is filthy - Barrels outside over flowing with trash-- The ice machine for the soda machine never works - Half of the drink flavors never work - I will not complain about the help cause it's all the same everywhere you go .... But I think the place needs a little over haul -- I've lived in Quincy my whole life and there used to be a burger place in the same location called Howdy's Beef n Burger back in the 70's -- The place was always clean ... Thanks for listening ....

On February 20th of 2023 I placed an order on grubhub for a Wendy's order. It was large order and when it arrived the 9mile location in Eastpointe MI gave him the completely wrong order. Grubhub refunded my money but the Wendy's location never answered my phone calls to see if I could get my order.

I ended up going to another food chain.

I have been a customer of Wendy for over 25 years or more I don't understand why I can't get hot food especially fries,with the high cost of a small I even ask everytime and 90% of the time I have to return them just for them to mixed the cold fries with the hot this is ridiculous not to mention horrible customer service .Please something must be done. Don't want cold fries I know I speaks for thousand of customers

If I could go lower than a one, I would. 00 and I asked her if a single was the same price as a cheeseburger and she said yes. Then when I got my burger, the bun was cold like it had been in the cooler and when I bit into the sandwich, it was cold so I threw it away.

The food for everyone in the party came out lukewarm. The chicken nuggets were cooked way too long. They had no spoon for one of our guests to eat the chili with. They had no barbecue sauce. Fries, nuggets, burger we're all warm at best.

Staff here and friendly, and will not interact with guest and their needs. When we came in waiting, customers told us to leave and go somewhere else because the service is so poor. They have been waiting so long as did week.

Today I experienced one of the WORST experiences at a Wendy’s that I’ve ever had and because of it — will never be going back. Let me preface this by saying I downloaded your app the other day and tried to use it at the location on Washington Blvd in Elkridge, MD.

They had no record of my mobile order and the manager who came to the drive thru window didn’t even seem to know that you guys had an app or what a mobile order even is. I ended up leaving without food because the manager was incompetent but my kids really wanted Wendy’s so I tried the newly remodeled one on Dobbin Rd in Columbia, MD.

The drive thru at the Dobbin location was a mile long and not moving so I decided to go in. After I went in, I was the only person at the counter and I stood there for 15 minutes and no one took my…

Service was very poor at location in baxter mn. Mainly due to lack of training and being short handed. The manager ended up locking doors so as to stop customers from coming in. Drive thru seemed to take priority then.

As I and a few others had to wait quite awhile to order and get our food that was no longer hot. I watched a new employee ended up walking out because he wasn't being helped and heard it was only his second day.

I assumed he quit when we saw him walk out of the restaurant. I will no longer go that location again. What a disgrace to you!!!!

Called to the local Wendy's that I had just left to let them know they're chili was extremely salty extremely salty The manager said it comes in a package and I said well there's something wrong and she hung up on me just hung up flat out hung up what is wrong with your company this might be the last Wendy's I ever experience I am in Oak Harbor Washington It is minimal amount of opportunities and you might have just blown away a lot of money

Wendy’s at 1845 E Capitol Expy, San Jose, CA 95121 Tonight, February 19 at approximately 6:45pm. I waited in line much too long 15 to 20 minutes to get my order. I placed my order which is a number 10 combo a cheeseburger, bacon Nader, and a pub order fries also a chicken nuggets.

When I got home I noticed that my chicken spicy burger was not included in my order. I looked in the bag and there was no receipt. I call their location phone number, no answer. I am very dissatisfied and I want my chicken burger or my money back. Phone # 1(408)910-1084

I just do not understand why the dining room still has not opened at our local wendys. I’ve used the app twice to pickup food to only realize that you can’t go inside and pickup. You have to wait in their drive thru which is always a ridiculously long wait whether one person or 10 .

It is the Wendys at 2462 East Hwy 501, Conway SC 29526.

I ordered a plain #2 baconator combo mentioning both to keep the bacon and cheese. My order was given to me as a plain spicy chicken sandwich with nothing on it. Location: Lake ronkonkoma, around 5:30pm, drive through, 2/19/2023. No idea how that could have been misheard with the double verification of toppings and the #2 call out.

The order also included a kids meal and crispy chicken not which were correct. Only my order was completely wrong.

15753 southern blvd loxahatchee, FL They have the worst costumer service ever, they all look at you like ur stupid they take for ever to take your order. Now this employee name Stephanie y wish I really not sure if that’s her name because no one have a name tag but that the name on my receipt she got the nasty attitude ever.

Please if ya don’t like to work at fast good restaurants please don’t do it. I’m just tired of Wendy’s employees not take there jobs seriously I’m very upset food always cold is never hot and there fries never fresh…

Every time I order through the app I'm always left with the something missing or now it's the hamburgers aren't getting made right this time I ordered a large frosting then get it and last week ordered large Frosty and they didn't the fountain machines were broke and I ended up with an iced tea which I don't drink then we can before that they forgot a frosty french fries the store needs to get better the store number is 00 00 3012 2818 East Platte Colorado Springs Coloradomanagement and better work staff

Ordered breakfast. Wanted honey butter chicken biscuit. When I got home all I had was a the biscuit. No chicken. I wnet to check receipt but they did not give me one. I heard the girl read it back to be correct.

So I don’t know if I was even charged for it because I ordered other items.

Their chat associates don't help at all. All I wanted to do was update my phone number. I placed an order and noticed I put the wrong number for the last digit immediately after placing g the order. I contacted wendys chat support and was first in line but it took 15 minutes for someone to enter the chat.

Then when they entered the chat I let them know I needed to update my number. He said to go to the app settings. I let him know I went there first before contacting them and there are no options to update your number.

Then he said the exact same thing " go to the app settings". So I asked exactly where? And he said the same thing! So I asked to speak with a supervisor and he says please make sure the number is correct when placing the order.

I said noted, can I speak with a supervisor.…

First off I got my food and it had hair all over it. Then the manager Tiffany is very rude. She locked the doors and was wandering why customers were still getting in. She looked and said o a customer put a rock in the door so they can still get in.

Then proceeded back to the line and said to her employees I know it wasn't any of you because i would fire you. There are better ways to run a business when it gets busy. This was at the springboro location.

We visited Wendy’s at the Zion Crossroads Virginia location on Friday 17, 2023 around 7pm. We sat in the drive thru for over 25 minutes. We could see workers inside walking around. One employee was outside smoking and drinking a drink just walking around.

He could see cars pulling out of the drive thru and leaving. We saw one lady go to the door and was unable to get in. After waiting some more they announced to people in the drive thru they were closed due staff shortages.

Four cars had left before the announcement. Im sorry but they had the placed locked up and new they were closed without informing the 10+ vehicles waiting. This Wendy has always had trouble with long wait time but tonight was uncalled for.

They need better worker and management. Thank you for your time.

Every time I go to wendy’s in Livingston the food is cold and nobody will help you with the app the app will take my points away but it will still charge me for it in Livingston when you ask for help they just say they don’t know they are so rude to the customer I just left the store I asked them to help me and they just said they can’t

Wendy's located at 4400 Sahara Las Vegas Nevada sold me an oldsingle daves burger around 3:15PM on February 15th 2023. I ordered the for $6. The bread was hard and the meat was dry and cheese was old tasting and looking. I threw it away.

I was really irritated that they did that. Dont serve something to customers you wouldn't want to eat yourself. I would like a refund also. I wish i did have a picture to send. Thank you

Ordered French toast sticks (6) thru drive thru, asked to be cooked to order. They were actually just dropped back into grease, bag full of grease, tasted horrible. I asked for refund and was told refund is not allowed because I was dissatisfied with the product.

Location of store 2120 S. Edwin C Moses, Dayton Ohio. m. 00!

Wendy's at Collier and Tamiami Trail East Naples Florida. Useless ! Should close it . Terrible hours ! Terrible service ! Terrible product !

.

I visited Wendy's today via the drive thru at 7:30 AM.

First, there wasn't a breakfast menu to select from. The only way I know what might be available was to select the sandwich that was flashing on one screen with a checken breast on a biscuit. The biscuit made me believe this might be for breakfast.

Was there any other options? I dont know either. The order taker was less than pleasant. When I go to the window, there was no "good morning", and no thank you. Just took my credit card, handed it back and closed the window.

Dave would not be happy. I wasnt.

The Fort Dodge,Iowa store employees need to be drugged screen. I myself have came in multiple times and saw both team workers and management with dilated eyes, smells more than cigarettes. On February 16 th it's no different. So I also found out on social media and how they rank website.

Other people including past employees are also confirming " management including the General Manager" as good time people. Even allowing some kind of deals going on. And one past employee mentioned on her media it's going on in management houses.

Along with prison inmates being in there homes. Wendy's used to be a good place,a good environment. I am switching to JMars or Tom Thumbs. You think upper management in there corporate office would do something. Considering customers complaining on there…

I stopped to get food for the family because my son wanted that for his birthday and I got my bags and when I got home I was missing his food. Great way to have a birthday meal.

I have went last night on feb 15,2023… to the Wendys on 902 outlet collection way Auburn… at like around 12am… I ordered the 1 como with Jr burger, 4 pc nuggets… and a 2 10 piece spicy nuggets.. and the order was complete terrible!

The nuggets where not all the way cooked.. they were not crunchy at all. And not even the food was under cooked. The lady at the window lied to me. I have asked her if it was the spicy not regular nuggets and she confirmed that they were all spicy just like my ticket said.

Just to find out that they where not spicy at all… when I got home that’s when I noticed everything

My daughter is having to get X-rays done because she got a piece of metal in your nuggets.

We went for lunch when we walked in they had a attitude and they was sayin stuff behind the counter about gettin our ass beat by a black person then we went to leave and asked for a refill and they said it was broke and laughed then ran out the door after my little sister she 13 in the parking lot then tried tk fight my grandma and then called the cops.

I place several orders theough the Wendy's app... Every time I place a large order, it is NEVER right. There is always something missing- something incorrect about the order and I am never able to speak with someone to get my money back. This is riduculous.

I work hard for my money, and I try to support this chain because the food is great, but i have one more incorrect order before I am done with the chain completely. This is ridiculous. I need to have this issue corrected as soon as possible.

If there is anyone that this message reaches that cares about the customer, please five me a call. My number is 4705380240 and my name is Lisa.

My wife and I had a doctor's appointment as a follow-up to her cancer treatment. I asked what she would like to eat after the appointment and she said Wendy"s. She looked up on her phone for the nearest place. We stopped and made our order of a baked potato, 2 large chili's and 3 junior bacon cheeseburgers.

We live across town from this store. We got home and found no sandwiches. I immediately called and asked for the manager. She said come back to get them. I said it was too far but we would be back in two weeks. She said she'd leave a note on the wall with my name to claim my food.

Last night we stopped and were told there was no note and since we had no receipt there was no way we would get the food, They said they have 8 managers so no one who I had talked with.

I would appreciate…

I was working for Wendys and they cut my hours for no reason and when I ask why they wouldn’t tell me. I was just working for them a couple of months ago

Today February 16 I went to the Glassboro Wendy’s and ordered a baconater with no bun. It comes with American and Swiss cheese. There was no Swiss cheese on it. Highly disappointed.

My burger was uncooked and super cold. Burger was so cold my cheese wasn’t even melted couldn’t eat bc of quality. Fries were hot.

I ordered Wendy’s on DoorDash on 02/15/23. I ordered a Son of a Baconator and a 10pc Nugget meal with a Large Rootbeer. I received my order and it was completely wrong. I received a Double Pretzel Bacon Pub with a medium fry and a Large Unsweetened Tea.

I decided to replace my order because I really wanted Wendy’s. This time I got my order that I originally ordered time stamped at 9:08pm on the receipt and it is now 10:20pm. I now have cold food and of course my drink is still wrong.

I use to go to Wendy’s a lot . I have not been there in some time so I got a craven . I spent 41 dollars for dinner for my family’s . I got home and started eating and after a few bits of my sandwich I was like this is bad.

I mean it’s really terrace. So I decided to eat my chilly which I use to love. I took the first bite and thought oh no.

Second bite and that was it. My son had the same issue and he eats anything. Then my wife took a bite of here chicken sandwich and said why is there cheese on this. It was not cheese it was a big peice of hair.

At that point everything went in the garbage. What is going on here. Your company is in big trouble.. what did you do… why did you change so much.

This Wendy’s in OSWEGO NY is the worst fast food restaurant in the area. Went to the drive thru and they took my money for the order. Ask me to pull up. There was already 3 pulled over 20 later still nothing the 3 cars ahead just left And after going in the restaurant 20 min later the said the we’re waiting on the chicken.

THEY STOLE 13 DOLLARS FORM ME AND STOLE FROM ALL THE PEOPLE WHO HAD TO LEAVE. 30 min in a drive thru. The staff never came out to up anyone. BAD WAY TO RUN A BUSINESS. NEVER GOING BACK.

Place is always filthy. Tables are not clean. Always have to seat on a dirty table. No one bothers to come clean. Employees are just talking behind the counter with each other. Food is good and served fast. But the place needs a good cleaning.

Where we get our drinks there is a puddle on the floor always and it smells horrible. Manager needs to step up and manage his employees.

Good morning I’d like to make a complaint about the Wendy’s LPGA Boulevard in Daytona Beach, Florida, I was there this morning to buy a breakfast sandwich and a coffee.

While waiting for my breakfast meal to be served, the whole staff got into a boisterous conflict with some yelling screaming, and I waited 20 minutes to get my breakfast sandwich and coffee and had asked the manager twice who was also involved in this Mile that went on for 20 minutes, so I just wanted to make you aware that this is probably the most unprofessional customer service I have seen.

Thank you very much for your time and I hope you address this matter.

I am a Dasher for Doordash in Mason City, Iowa. I enter the restaurant from the west side door to get two order, prepaid orders. A lady came to me with rude attitude saying that the dining room was closed , that they will not be able to take my order inside the restaurant.

I told her that is not my fault that the door was open , there was no sing on that specific door. She yell back to me that she will not hand me any order and that I will have no food because I was not following instructions, there were customers at the dining room at the moment , shocked and staring to us.

I asked for a manager and she bumped her chest with both hands , saying she is the manager. Another lady came and asked me for the names of the customers and told me that the doordash app was supposed to give…

Store 3235, Port charlotte, fla. I would like a corporate response to this question. What is your acceptable amount of time a customer should spend in line? Is 25 minutes acceptable policy? 4 cars ahead of me, none at the window..

Is that company policy/ procedure? Just curious if this is corporate idea of fast food. Thanks in advance for your concern.

Is it policy that none of your employees wear gloves. They handled all food products with their bare hands. When questioned about this behavior they look at you like your crazy. Just for my own knowledge please let me know if this is policy therefore I’ll have a choice to whether I want to continue to eat at Wendy’s.

Pulled up to order food at 10:16. Never came back waited till 10:32. And was told no more breakfast it was lunch I said ok. No biggie. Give me a chili. Stated no you can have chili either wasn't warm yet. period.

I always go to Wendys to get a med season potatoes every morning. I always have a problem. I have to wait at the drive-thru at least 5 mins (no lie), then i drive to the window i see people in there they act like they don't see me, but looks straight to my face and say nothing.

So i go back to the drive-thru wait again NOTHING. I go back to the window there's always an excuses,but the one that got me yesterday is the manger said they were not open yet and it's was 9:00am. I will NEVER GO BACK TO THE ONE ON NORTHWEST HWY EVER AGAIN.

I gotta chicken sandwich with tomato lettuce the tomatoes was green really green the letttucr was a cob it’s a shame u pay your money for this stuff and u can’t even eat I’m 73 yrs old disabled some one gets my food for me this is not have got bacon cheese fries several times handful fries hardly any cheese or bacon fries are dried upu all use to have the best good