Wendy's

No complaint. This is a compliment but couldn't find anywhere else to post. In the last month, I have gone to the Wendys on Collins Road in Cedar Rapids, Iowa three times. Every time, my Single was made perfectly. No slopping over the edges, the right proportions of condiments, and it was hot.

The last time I went (1/28 in the eve), I was just checking to see if this was the norm. Again, perfect. As I was leaving, I mentioned to a young female employee that they made a nice neat sandwich.

" Loved that ownership and unexpected in an entry-level job. I think your food is the healthiest fast food out there. Bravo.

I've stopped at several Wendy's in western PA in the past week for my 96 yr old mother. She loves chocolate frosties! All of your locations are always mysteriously out of chocolate only! Why? All my stops are around 7 pm EST Again why 7 pm? Please advise Larry J

Window attendant refused to give correct change, said only on a $6.48 purchase fo which I gave her $20.50. Change due was $14.02. She handed back $14 and said, 2 cents short. I asked her if she had 2 cents, and she said no. Asked if she had a nickel, since I had 3 cents. She said no. Very cavalier, unapologetic. I don’t care about the 2 cents, I care that Wendy’s would allow this “oh, well”. approach to their customers. Can’t believe that there ws no change. Sounds like the day’s tip jar will be receiving all the change that Wendy’s could not provide correctly.

Wendy’s 020 5003 Kirby Drive. Houston TX 77098

Worst Wendy’s i have ever been in , wanted to use the drive thru, and nobody came sat for ten minutes went inside just to be ignored by 5 people standing in front of the counter touching things, and touching other products, than peoples food. The older poor lady at the counter doing everybody else’s job, and in the correct uniform was so stressed out, and you can tell but still kept a smile! Where IS THE MANAGEMENT?

These employees need some help! They need to be taught how to properly work in this area of job! Food was also disgusting, and cold! I will never come here again.

Went to get breakfast at 9:30 the store didn't have crossants, biscuits or cinnamon breakfast still is. TERRIBLE MANAGEMENT!!!!!

I waited over 20 min for food then I received it COLD! Went back up there requesting all new and to be hot ! Waited again for food burger COLD but fry’s were hot ! They need help poor manager !

They need to quit your service SUCKS

While waiting on my mobile order to be ready, I needed to use the restroom. At that moment just about all the other employees were very buy either taking, making, or bagging orders. I noticed a Manager at the register so I politely waited for her to finish what she was doing at that moment.

Once she was done, I asked her if she had the key for the restroom. " She continued to act like she didn't hear or understand me. Not once the entire time I was in there did she acknowledge me.

So I grabbed my food and left. On the Bright side at least Chick-fil-A let me use their restroom!

Good day, y'all have the most incompetent website I have used. You select a deal and it disappears to never be seen again and not get used. You can't get through to complain to Wendy's at five six different ways.

Y'all must know you suck. I'm not going to go there anytime soon, your profits are going to suffer until you get your website fixed and complaint ability fixed see y'all at McDonald's where they app works check it out what a joke

Ordered the Italian mozzarella meal , fries over cooked, chicken overcooked , lame on sauce very dry and cost 13.00 dollars

Your coffee at Bloomingdale IL store was not fresh at 8. 30 am twice I made 2 visits and both times it was stale us old folks meet at mc Donald's across the street and we wanted to try Wendy's WE KNOW FRESH COFFEE could you look into this and get back to me

I went to a Wendy's store #3291 Palm Desert Ca. ,Before I went I looked at the menu on the computer. the Wendy's menu at that store is completely different from the menu on the computer. 1. They do not have strawberry swirl frosty only chocolate and vanilla 2.

They have Parmesan Caesar Salad no mention of Chicken. The menu on the computer says Caesar Chicken Salad. The Host didn't understand What I asked for. 3. The store only has small and large Frosty's, the computer menu has junior, regular and large Frosty's. 4.

The drive up menu was dark (not lite up) and hard to read, the order taker just said we know. This is the second time I've gone to this store the last time was 2 weeks ago and the menu sign was out at that time.

Wendy's commercials claim too have hot and crispy fries. TALK ABOUT FALSE ADVERTISEMENT obviously non of their corporate people have ever been through a Wendy's druv thru

You have a manager located at 3541 S Meridian Ave, Wichita, KS 67217. His name is Kyle. I was in your restaurant today 1/25/23 when he was given a young lady an interview and rudely asked her if she was as stupid as Natasha, who was another employee at that store.

I am sorry but Kyle has been rude to many customers as I am there quite often. If he is speaking to his employees that way I am not sure how that store even has people working under that man!

I am unimpressed by his lack of manager duties. I will contact anyone I can if this man does not get reprimanded for his rude mouth and behavior.

So this is another visit where I had asked for no ketchup they repeated it back to me and they STILL put ketchup on my burger so I had to wipe it off my burger AGAIN. AFTER I asked for no ketchup.

And occasionally I understand mistakes happen but so frequently almost every other time my girlfriend and I usually have a wrong order, a mistake or just missing food in general. Or the food is cold. The cashiers are most times rude and or ignore me at the window.

They had almost dropped my drinks tonight. And I would really appreciate some sort of acknowledgment about my complaint and somebody please make it right. I am talking about the Wendy's in Cresent City, Putnam county Florida 32181. Please notify me with anything, I would really appreciate someone from Wendy's notifying me that you…

This particular Wendy's in Southfield mi is the only one closest to me wen I get off from work coming and going and I feel it's wrong for them not to honor your app what's the point of having it wen ever time u go they always say there gun isn't working so I'm missing out on all my free stuff I have previously earned during visits from other locations in the past this location management is terrible I am very disappointed in Wendy's it's been at least 6 months that they have been saying the same o thing about they can't scan your app because there gun isn't working that's not fair to your customers then

there should be another way to get what I have earned.

I went thru the drive thru at Wendy's on 6240 S Gun Club Rd, Aurora, CO 80016 and ordered an Original Chicken Sandwich. When I got home to eat it I did not discover the chicken was raw until I was almost done eating it. I called the restaurant and was told that I needed to bring what was left to receive a refund. The manager did apologize and gave me a refund. I hope I don't get sick, simonella is a real thing. To drive to the restaurant for $6.?? it was a 20+ minute round trip. I am not happy and I know that I will be be returning.

I hope my complaint is not ignored and it is addressed. I am ssuming it's a training issue but it's a mistake that could harm people.

Nicole

went to wendys on 1/19/2023 with wife and granddaughter, 4245 pony express parkway in eagle mountain there was a truck 2 vehicles in front of me it took forever for this person to place order than when they went to window it took at least 10-15 minutes to sort out thier order mistakes were being made they never asked the person to move out of line which is typical if there order is taking a while 15 minutes for a hamburger is ridiculous, my granddaughter was crying becase it took so long than they didn't give any straws or condiments for our food it was a horrible experience

order #3206 4:15 pm order total 19.10 ( 30186)

Ordered on line via the Wendy's App. Arrived 5 minutes prior to my scheduled pick up time. Waited 15 minutes for my order. Food was ice cold, just basic burgers and French fries for my wife and I. Our trash can was the lucky recipient of the garbage we purchased here at the Wendy's restaurant located on Lehigh Street in Allentown, Pennsylvania, 18103.

I went with two of my teenage nieces to the Wendy's at 1102 Peachtree Pkwy in Peachtree City Georgia on 1/21/23. Once we were inside we were told that the inside were closed due to short staffing . A group of white teenagers came in they were told that they were ok.

I stopped at the door and the same employee turned and said tell them the same thing. Another employee joking told them but they were allowed to order food

I’m writing this because of the location on main st in orange nj. This location drive thru had a few cars ahead of me and didn’t seem crazy busy. No receipt was given and it’s happens often. But it doesn’t matter there has been times where I have been the only car and some how something always is wrong.

I this time ordered three sugar cookies with my order and the girl repeaters it back to me twice and the girl looked in the bag at the window and I asked is everything there. She said yes I drive off and there was only 2 cookies.

I don’t have time to run back when I’m going to Wendy’s because it’s usually before work. So I now have to pay the person for the cookie that was missing from the order. This has happened too many times and it makes no sense.

Burgers and particularly Fries orders cold and chewy immediately tasted after carry out

I got attacked by an employee that called me racial slurs and I'm a woman. A woman who runs an establishment on the same side of town. Which is well known. I have a problem when your employee tries to follow me outside and fight me and management does nothing.

Upon calling after I left. Trying to speak with the operating manager. He refused to give me his name and hung up on me! m. On July 19 I do expect an immediate response! Or I'll be pursuing other avenues! Thank you, Angel

I order an avocado and an apple pecan salad.. My avocado salad did not have any avocados on it. I was on my lunch break, so I was not able to return back to the store. I called the store about 10 times and no answer. I called the customer complaint # and spoke with someone. She gave me a case # 03822510.

site #11866 Term #4

Ticket # 3121

We ordered frosty and burgers any frys which it was cold they gave us the baby frostys when i put that icecream as they call it in my mouth i had to spit out some because it had plastic in it what if i hadnt noticed it in time the workers aren't watching what they are doind they refunded the money back but thats not the point the food was cold and nasty so what are yall going to do about it and it happened in redbank Tennessee store thank you mrs.morgan

Went to the Wendy’s in Coconut Creek in Florida tonight Ordered 3 plain singles, nothing on them, plain A Dave’s double And med fry

Got the Dave’s double 3 hamburgers with Cheese, kids like the plain, threw them out No fries! $28? Seems high?

Guy at the window was rude Card would not swipe and proceeded to tell me these F’in card readers are ancient

I was at the carrboro,nc location to order.the order was a dave's double.but i got a dave's single.i understand it might be heard to understand someeone or if it's busy listening to a customer.

Wendys #00009291. Host Angelica #3158 & Mgr,& Staff. I politely asked for my receipt. " I asked to speak to Manager. " The Staff standing there all LAUGHING about this conduct. This restaurant should be closed. It's always had employee problems.

It is not too often Derek and I eat out anymore. Yes it’s expensive, but customer service stinks. Went to Wendy’s on West 12th. Ordered 2 potatoes with extra cheese. Notice on the receipt that they made sure they charged me accordingly.

Now look at the potatoes. 1 has barely any cheese and 2 has just the normal amount of cheese. I asked the associate if they remembered the extra cheese and her reply was “yes I watched them”. Well I think she needs to get her eyes checked.

So tired of being charged for things and not getting them.

Cold stale food. Tried to return it and they said that the manager left orders to not give refunds. Wow.

Second time this Wendy's gave us garbage now they won't even give you your money back?

I live in geneva ohio all my life and been goin to Wendy's and I am 64 years old so the past few times I have gone to geneva Wendy's the service is terrible 2 bad visits first I wanted pecan salad girl says its gona be to long why don't u get a crispy chicken on it I said ok then I ordered a Jr bacon cheeseburger and got no burger on it I called and complained then on January 15 2023 in eveni g after 5 got 3 chili's all sauce no meat complained wanted my money back which I did get I returned the chili also they did offer to put meat in my chili but

I said no cuz it should of been there in first place please look into geneva ohio Wendy's it is bad I have no images unless I take pictures of staff that's my complaint thank u for your time it's not just me that upset check your sales please…

Hi. I ordered double Dave's combo and everything was cold burger and fries. I ordered chilli and a bacon cheeseburger. The chilli was cold and taste did my taste like chilli and burger was cold as was the bacon. I really want my money back.

00 I spent for cold food. I ended up throwing all it away. The location was on 97th Lyndale Ave south between 630pm -7pm.

This is the worst possible wendys in existence the general manager abuses her power takes advantage of her employees always has people on the line that aren't even employees mainly her family gives away free food to her family always cussing an yelling at employees there is always that 1 employee that she hates and makes there life a living hell I feel bad for the employees that work there they shouldn't have to go through that

They are so rude. The staff talking freaking bad to us. When i say i will complain about you, they say go wherever you want. Look at that staff :))

stopped on Jan 14, 2023 around 3:20 pm. Ordered a single combo and two 5 dollar biggie bags plus a baconator fry. Did not get fries with one of biggie bags or our sauces and had to ask for fork.

If the girl taking and bagging order would have been doing her job vs. Socializing our order may have been correct.

I go through the drive thru to order my food, they ask if you would like to donate two dollars to the Dave Thomas ,children fund you get a key tag for a free small frosty for the year , I say yes , twice I did this No Key Tag Given, If You Say No …. They Are Not As Polite To You Through Your Whole Order Process, This Is Very Upsetting To Me, I avoid, Give Bad Reviews Online About Places Like This . I Would Like MyVoice /Concern Heard .

Ordered my food just now was told to pull forward waited 15 minutes pulled back up to the window to get my food fries were cold just ridiculous three people come to the line in 15 minutes and I had to pull back up to get my food and they said oh I was about to bring it to you ordered my food at 10:34 a.m. pulled back up to the window at 11:49 a.m. Lincolnton North Carolina

Would of have 0 stars if I could customer service is horrible never ready in morning when they open at 6 I won't be back to Wendy's because of this

worst place ever my kids were so excited to get wendys then we pulled up and went to use apple pay but of course, they don't accept it so my kids were so sad. but everyone is using apple pay now so why can't they? WORST PLACE EVER!!!!

Never before seem RACISM IN your restaurant! Black refused to wait upon a native American! The manager and 5 employee just help other blacks! Time to visit with undercover work! Not the first time at this restaurant on 800 301by-pass,Wilson,NC.

Not sure the right people are working for WENDY OR BLM!

I had ordered food and order #622312301 from Wendy's Oakland Fruitvale #1498, and on delivery, I told the driver to call when they got here, and I would come out. The driver did not call, and my order was set out on the wet ground, and someone took the order. 33.

I want my money back for an order I did not get. Thank you.

Waited at the menu board for ten minutes before I was asked my order and thst was only after blowing my horn and saying hello over and over then had to wait almost another 15 minutes at the window for my food that was cold not hot not warm but cold and the rudeness from the employees just added to my great experience!! Very unhappy.

ordered on line and only recieved a paritial order we were missing 1 4for 4 cheeseburger chicken nuggets and french fries

On 12/10/22 I placed order number 600601777 and then canceled it. 02. Please refund this amount to me. Thank you for your immediate attention to this matter!

Wendy's in Englewood Ohio SUCKS! Somehow they get worse every time! Always super slow sloppy mess sometimes dry and old hard buns the next time. Today I got 3 of the worse burgers EVER had. 1 nasty piece of lettuce 2 dry next to nothing on it 3rd was dripping even inside wrapper was swimming in ketchup and mustard all 3 were very old and cold all buns dry and hard outside.

I used to like Wendy's but enough is enough never again will I get anything from there or any Wendy's. I work hard for my money might as well burn my cash than give it to you!!!

I went to wendys on truman rd in kansas city .mo at 7:45 pm today and i ordered a 5.00 biggie bag , never again will i eat at wendys after biting into a jr bacon ch burger that was ice cold ..horrible horrible shit .. something needs done with that crew because they dont know what they are doing .. this is not the first time ..

I received this in my to go order Saturday 1.6.23 around 730pm.at your Bevard N.C location. I did not ask for some nasty germ coverd gum

Hi,I purchased the new pub pretzel burger for carry out only to get home to find out it would have been nice if they put it on and actual pretzel roll instead of a standard hamburger roll the hold point of the burger the burger itself was correct but seriously how do you forget to put it on a correct roll of I had a dollar for every time a fast food restaurants screw up my order I could retire now

The manager and all the employees are the rudest ever. They were so ghetto acted and refused to give me my order. The man at the window mentioned to pull forward, and when I pulled forward they told me I had to go all the way around for no reason after there was a long line.

My family loves Wendy's and we live on the opposite side of town but we go there frequently. We have been very disappointed by the services and twice now they have been out of chili which we love and always order with our sandwiches.

Hopefully the service will improve and they stop running out of chili. The restaurant we go to is on the east side of Richmond in Indiana.

Served me raw chicken